incident response manager

Cencora

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Job Details
</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><h1 class="jobSectionHeader"><b>Cyber Incident Response Manager &ndash; Pune, India</b></h1><h3 class="jobSectionHeader"><b>
Position Summary</b></h3><p>
The Cyber Incident Response Manager will play a key role in building and leading the Security Operations Center (SOC) in Pune, India. This role is responsible for managing day-to-day incident response operations, coordinating investigations, and driving continuous improvements to detection and response capabilities. The Manager will collaborate with global cyber defense teams to ensure timely containment, investigation, and remediation of security incidents. This position requires strong technical expertise in incident response, SOC operations, and security tooling, combined with leadership skills to grow and develop a high-performing team in India.</p><h3 class="jobSectionHeader"><b>
Primary Duties and Responsibilities</b></h3><ul><li><p>
Lead and manage the SOC team in Pune, including hiring, training, mentoring, and performance management of analysts and responders.</p></li><li><p>
Oversee daily incident detection, analysis, containment, eradication, and recovery efforts.</p></li><li><p>
Serve as the escalation point for high-priority or complex cyber incidents, ensuring timely response and communication to global stakeholders.</p></li><li><p>
Develop and maintain incident response playbooks, runbooks, and standard operating procedures.</p></li><li><p>
Partner with global SOC teams to align processes, technology, and reporting standards.</p></li><li><p>
Collaborate with threat intelligence, vulnerability management, forensics, and insider threat teams to drive a unified defense strategy.</p></li><li><p>
Manage relationships with key stakeholders in IT, Legal, Compliance, and Corporate Security during incident investigations.</p></li><li><p>
Provide executive-level reporting and updates on incident trends, SOC performance metrics, and operational risks.</p></li><li><p>
Ensure incident response activities comply with global regulatory and organizational requirements.</p></li><li><p>
Drive continuous improvement of detection rules, automation, and response workflows in the SOC.</p></li></ul><h3 class="jobSectionHeader"><b>
Education and Qualifications</b></h3><ul><li><p>
Bachelor&rsquo;s degree in Computer Science, Cybersecurity, Information Technology, or a related discipline required; Master&rsquo;s degree preferred.</p></li><li><p>
Strong knowledge of incident response methodology, SOC operations, and security frameworks (e.g., NIST, MITRE ATT&amp;CK).</p></li><li><p>
Familiarity with global privacy and compliance requirements relevant to incident handling.</p></li></ul><h3 class="jobSectionHeader"><b>
Preferred Certifications</b></h3><ul><li><p>
GIAC Certified Incident Handler (GCIH)</p></li><li><p>
GIAC Certified Intrusion Analyst (GCIA)</p></li><li><p>
GIAC Certified Forensic Analyst (GCFA)</p></li><li><p>
Certified Ethical Hacker (CEH)</p></li><li><p>
Certified Information Systems Security Professional (CISSP)</p></li></ul><h3 class="jobSectionHeader"><b>
Work Experience</b></h3><ul><li><p>
8&ndash;10 years of progressive experience in cybersecurity, with at least 5 years focused on SOC operations or incident response.</p></li><li><p>
Minimum of 3 years in a people management role, leading incident response or SOC analyst teams.</p></li><li><p>
Hands-on experience with SIEM, EDR, SOAR, and forensic tools (e.g., Splunk, CrowdStrike, Microsoft Defender, etc)</p></li><li><p>
Proven experience responding to advanced threats, ransomware, phishing campaigns, and insider incidents.</p></li><li><p>
Demonstrated success in building or scaling SOC teams in a global enterprise environment.</p></li><li><p>
Strong communication skills, with the ability to brief technical and non-technical stakeholders during incidents.</p></li></ul><p></p><p>
.</p><div>
EDUCATIONAL QUALIFICATIONS:<br>
Education:<br>
Bachelor&rsquo;s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.<br>
<br>
Preferred Certifications:<br>
<ul><li>Certified Information Systems Auditor (CISA)</li><li>Certified Information Systems Security Professional (CISSP)</li><li>Certification in Information Security Strategy Management (CISM)</li></ul></div><ul><li>Information Technology Infrastructure Library (ITIL)</li><li>Offensive Security Certified Professional (OSCP)</li><li>Project Management Professional (PMP) Certification</li><li>TS-SCI Security Clearance Certification</li></ul><p></p><div>
WORK EXPERIENCE:<br>
<ul><li>5+ years of directly-related or relevant experience with 2+ years in a managerial capacity, preferably in information security.</li></ul></div><p></p><div>
SKILLS &amp; KNOWLEDGE:<br>
Behavioral Skills:<br>
<ul><li>Coaching and Mentoring</li><li>Collaboration</li><li>Conflict Resolution</li><li>Critical Thinking</li><li>Detail Oriented</li><li>People Management</li><li>Presentation Skills</li></ul></div><p></p><div>
Technical Skills:<br>
<ul><li>IT Risk Management</li><li>IT Controls</li><li>Cyber Attack Mitigation</li><li>Enterprise Architecture</li><li>Information Security Strategy Standards (SOX, ISO 27001/27002, COBIT, ITIL, NIST, PCI)</li><li>IT Risk Management</li><li>Network Security</li><li>Information Security Strategy Continuity</li><li>Threat Modelling</li></ul></div><p></p><div>
Tools Knowledge:<br>
<ul><li>Microsoft Office Suite</li><li>Security Tools - SIEM, EDR, Email Security Gateway, SOAR, Firewall, Anti-virus, Firewalls, VPN IDS/IPS, AV, proxies, etc.</li><li>Security Testing Tools - Open Source and COTS security tools</li></ul></div><ul><li>Threat Intelligence Tools</li><li>Vulnerability Testing Tools</li></ul><p></p><h1 class="jobSectionHeader"><b>
What Cencora offers</b></h1><p></p><p>
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.</p><p></p>
Full time<p></p><h1 class="jobSectionHeader"><b>
Affiliated Companies</b></h1>
Affiliated Companies: AmerisourceBergen Services Corporation<p></p><h1 class="jobSectionHeader"><b>
Equal Employment Opportunity</b></h1><p>
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.</p><p></p><p>
The company&rsquo;s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.</p><p></p><p>
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned</p></div>

Mgr - Cyber Incident Response (IN)

Client of Tandem Search

<b>Key Results Area:</b>
<ul>
 <li><b>Strategic Oversight:</b> Provide strategic direction and oversight for the incident management process, ensuring alignment with organizational goals and objectives.</li>
 <li><b>Security Incident Management:</b> Lead the coordination of major security incidents/crisis management, ensuring that all relevant teams and stakeholders are effectively engaged and provide appropriate technical insights to the Crisis Management Team (CMT).</li>
 <li>managing incident investigation, analysis, containment, recovery, communication, and reporting</li>
 <li><b>Policy and Procedure Development:</b> Develop and refine incident management policies and procedures, ensuring they are up-to-date and effective in addressing current and emerging threats.</li>
 <li><b>Continuous Improvement:</b> Conduct thorough post-incident reviews to identify lessons learned and implement improvements to prevent future incidents.</li>
 <li><b>Training and Mentorship:</b> Provide training and mentorship to other team members, ensuring the team is well-prepared to handle incidents.</li>
 <li><b>Stakeholder Communication:</b> Maintain clear and effective communication with stakeholders, providing updates on incident status and resolution efforts.</li>
</ul>
<div> <b>Key Principles:</b>
<ul>
 <li><b>Alignment with Business Priorities:</b> Ensure alignment with organizational goals and objectives</li>
 <li><b>Ownership and Accountability:</b> Incident Manager takes full responsibility for the activities and the department s, holding themselves and the team accountable for their outcomes.</li>
 <li><b>Driving Incident Response Maturity Enhancement:</b> Proactively drives initiatives that enhance incident response and resilient cyber posture.</li>
 <li><b>Focus on Outputs and Impact:</b> Focus on delivering outputs that create meaningful impact, such as enhanced security culture and protection posture of the bank.</li>
 <li><b>Innovation and Automation:</b> Continuously seek innovative solutions and automated processes for efficiency.</li>
 <li>Continuous Learning and Improvement: Committed to learning from experiences and continuously improving relevant processes and outcomes.</li>
</ul>
<div> <b>Knowledge, Skills, and Experience:</b>
 <b>Essential knowledge</b>
<ul>
 <li>Have over 12+ years of rich experience in the information security domain and at least 6-8 years of dedicated experience in Security Incident Response.</li>
 <li>Hands-on experience in implementing and operationalizing SIEM/SOAR tools such as Sentinel, ArcSight, etc.</li>
 <li>Experience in defining and reporting KPIs for Security Incident response.</li>
 <li>Familiarity with advanced SOC monitoring technologies, risk, threat, and security measures.</li>
 <li>Knowledge across the SOC domains, including governance, control frameworks, policies, compliance management, risk management, and incident response, etc.</li>
 <li>Comprehensive knowledge of regulatory and compliance requirements and how they influence the bank's Information Security strategy.</li>
 <li>Preferably worked in the BFSI domain with proven experience in the SOC function.</li>
 <li>Strong understanding of key security standards and regulations such as NIST 800-61, CERT/CC, PCI, ISO 27035, etc.</li>
</ul>
 <b>Skills and Application</b>
<ul>
 <li>Leads the development and implementation of comprehensive Security Governance strategies that address identified risks and compliance requirements, incorporating advanced technologies and methodologies to enhance security posture.</li>
 <li>Deep understanding of Security Incident response frameworks and their application in creating robust policies.</li>
 <li>Automate potential resilient security processes to ensure continuous compliance with security best practices.</li>
 <li>Maintaining up-to-date knowledge of security trends, threats, and countermeasures.</li>
 <li>Assess and design security posture determination processes, tools, and methodologies</li>
 <li>Reviewing and approving use cases/playbooks for SIEM/SOAR tools.</li>
 <li>Continuously monitor security hygiene and performance using tools and processes</li>
 <li>Collaborate with other IS teams, Ops, and tech teams on enhancing security incident response resilience.</li>
</ul>
<div><br><ul>
</ul>
</div>
</div>
</div>

AVP Security Incident Management

Red Sea Global

<div>
 <p>
  <strong>
   Job Purpose :
  </strong>
 </p>
 <p>
  The role will ensure business continuity and minimize the impact of any maintenance issues or outage incidents. The responsibilities include leading the formulation of response guidelines, overseeing end-to-end management of incidents from initiation to resolution, establishing and adhering to incident response procedures and protocols, coordinating with relevant teams during the incident response.
 </p>
 <p>
  The role is instrumental in documenting the details, causes, and resolution actions of incidents for future reference. The role shall also conduct post-incident reviews to identify improvement areas, implementing preventive measures to limit future incidents, and acting as an escalation point for major incidents.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <p>
 </p>
 <p>
  <strong>
   Strategic Contribution
  </strong>
 </p>
 <ul>
  <li>
   Ensure all incident are attended to with maximum efficiency and reliability.
  </li>
  <li>
   Ensure all incidents and complaints are addressed and resolved within the agreed SLA&rsquo;s.
  </li>
  <li>
   Apply the division's forward-thinking, efficiency-focused vision to his or her daily tasks.
  </li>
  <li>
   Execute the divisions incident management plans
  </li>
 </ul>
 <p>
  <strong>
   Incident Management
  </strong>
 </p>
 <ul>
  <li>
   Oversee the formulation of standardized incident response procedures and guidelines
  </li>
  <li>
   Ensure business continuity and minimize the impact of utility incidents.
  </li>
  <li>
   Maintain updated incident response procedures for all utilities.
  </li>
  <li>
   Oversee the documentation of each incident's details, causes, and resolution steps.
  </li>
  <li>
   Lead the execution of post-incident review for continuous improvement.
  </li>
  <li>
   Help Implement preventive measures to reduce future incidents.
  </li>
  <li>
   Act as the escalation point (SPOC) for major incidents and report all significant incidents to senior management
  </li>
 </ul>
 <p>
  <strong>
   Leadership
  </strong>
 </p>
 <ul>
  <li>
   Coordinate with suppliers or vendors to ensure that all work is carried out efficiently, in line with the strategic project management plans, policies and procedures.
  </li>
  <li>
   Manage the team by setting priorities and objectives, managing performances, and providing ongoing feedback and coaching to meet the functional challenges and goals.
  </li>
  <li>
   Serve as a role model to ensure employees&rsquo; awareness and commitment to RSG vision, mission, values, fundamentals, and corporate strategy to establish a highly engaged and motivated human resources, and continuously improve performance.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Policies, Systems, Processes, Procedures, Standards and Reports
  </strong>
 </p>
 <ul>
  <li>
   Follow all relevant incident response policies, processes, procedures, and instructions to ensure that work is carried out in a controlled, consistent and effective manner.
  </li>
  <li>
   Assist in the Provide the necessary information and data for the preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies, and standards.
  </li>
  <li>
   Analyze incident response related processes to identify areas of efficiency.
  </li>
 </ul>
 <p>
  <strong>
   Safety, Quality &amp; Environment
  </strong>
 </p>
 <ul>
  <li>
   Apply safety, quality and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/services and a responsible environmental attitude.
  </li>
 </ul>
 <p>
  <strong>
   Continuous Improvement
  </strong>
 </p>
 <ul>
  <li>
   Identify opportunities for continuous improvement to the team&rsquo;s systems, processes and practices considering &lsquo;international best practice&rsquo;, improvement of business processes, cost reduction and productivity improvement.
  </li>
  <li>
   Assess operational processes and execute improvement strategies to enhance efficiency
  </li>
  <li>
   Ensure that all operations are carried out according to best practices and standards.
  </li>
  <li>
   Assess operational processes and execute improvement strategies to enhance efficiency
  </li>
  <li>
   Ensure that all operations are carried out according to best practices and standards.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualification and Experience:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in engineering with Electrical/Mechanical/Telecommunication technology.
  </li>
  <li>
   6-8 years of relevant experience with at least one year as project lead/manager .
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   This position is 100% site based.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   For more information about Red Sea Global, visit:
  </strong>
 </p>
 <ul>
  <li>
   Website: https://www.redseaglobal.com/en
  </li>
  <li>
   YouTube: https://www.youtube.com/watch?v=6ySGZwubomw
  </li>
  <li>
   Twitter: https://twitter.com/RedSeaGlobal
  </li>
 </ul>
 <p>
 </p>
</div>


Manager – Incident Management

Accenture

<div><p><b>Role Title: Security Delivery Manager</b></p><p><b>
Location: Jeddah, Saudi Arabia</b></p><p></p><p><b><br>
About Accenture</b></p><p>
 Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services &mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 744,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.</p><p></p><p><b><br>
About Accenture Security</b></p><p>
 Join Accenture Security to pioneer security solutions that blend risk strategy, digital identity, cyber defense, application security and managed services. Using the coolest next-gen tech, you&rsquo;ll have every chance to stay one step ahead of cybercrime and out-hack the hackers.</p><p>
Accenture Security provides comprehensive security services &ndash; from security strategy development, to business transformation, to managed security services &ndash; on demand and at a global scale to help mitigate risks and take full advantage of advanced technologies and proven risk management models. Our experienced team of global security professionals helps businesses understand their risks and build resilience from the inside out, giving them the confidence to focus on what matters most: innovation and business growth.</p><p></p><p><b><br>
Responsibilities:</b></p><ul><li> Management and delivery of challenging, complex technical client engagements to ensure quality and value to our clients by:</li><li> Advising on various aspects of cyber defense/response</li><li> Leading a team of cyber resilience professionals in delivering security monitoring and response services.</li><li> Supporting them in the development of their cyber defense and response capability</li><li> Anticipating future needs and requirements and building innovative services to address them.</li><li> Managing and delivering medium-/large-sized engagements</li><li> Business development, including leading proposals and participating in client presentations.</li><li> Developing constructive client relationships, both inside and outside of ACCENTURE</li><li> Coaching and developing team members through sharing of experience and knowledge, as well as managing the performance and development of other team members</li><li> Upholding ACCENTURE&rsquo;s values by acting with integrity.</li></ul></div>
<br>
<div><p><b>Experience And Skills:</b></p><ul><li> Specific to the role, we expect that you will have:</li><li> Proven experience of leading technical teams in engagement delivery in the following areas: security operation (detection and response), technical security assessments, penetration testing, red/purple teaming, incident response and digital forensics, compromise assessments, threat intelligence and threat hunting, etc.</li><li> Track record showing understanding of the technology, threat, and regulatory issues faced by clients (essential)</li></ul><p></p><p><b><br>
We Expect That You Will Have</b></p><ul><li> Proven ability to analyze problems, identify core issues and recommend appropriate technical solutions.</li><li> Proven experience of successfully managing complex cyber security services, preferably in professional consultancy service provider, ensuring the delivery of high-quality work on time and to budget.</li><li> Proven ability to lead work at sustained levels of high intensity and inspire drive and resilience in others.</li><li> Proven ability to produce thought leadership material and engage as a subject matter expert with senior audiences and security professional communities.</li><li> Excellent communication skills (both written and oral), negotiation, and project management skills.</li><li> Ability to interact with organizations at senior levels.</li><li> Strong networking skills and a broad professional network.</li><li> Proven commercial and business acumen.</li><li> Have led, or at least played a key role, in selling and delivering technical cybersecurity engagements related to cyber defense and response.</li><li> At least 10 years of expertise in leading professional teams.</li><li> Experienced with the following frameworks (NIST SP800-137, NIST SP 800-61, ISO 27001 and 27035, ISACA Incident Response Framework, and SANS Institute incident response framework, etc.)</li><li> Serve as a subject matter expert on detection and response methodologies and capabilities, including SIEM, SOAR, threat intelligence, log analysis, network and EDR telemetry, forensic acquisition methods, and other response techniques.</li><li> Plan and execute regular incident response and postmortem exercises, with a focus on creating measurable benchmarks to show progress.</li><li> Oversee and/or conduct internal forensic investigations.</li><li> Maintain governance over documentation, including management and updates of relevant policies, procedures, standards, runbooks, playbooks, and similar, making updates to stay aligned with evolving requirements and threats.</li><li> Report metrics and scorecards to measure the effectiveness and efficiency of detection and response capabilities.</li><li> Partner with the security engineering team to optimize tool usage and workflow.</li><li> Identify emerging industry threats and trends to identify gaps and prioritize security engineering efforts.</li><li> Analyze threat intelligence information to identify patterns and root causes to provide decision support for the organization.</li><li> Mentor, coach, and develop key talent within the team.</li><li> Serve as a key cybersecurity SME to advise other IT and cybersecurity team members; particularly with regards to security events and potential or active threats to the company&rsquo;s security posture, as well as our third parties, key partners, and acquired entities.</li><li> Work closely with the Cyber Security Resilience Leadership, on strategic direction and continuous improvement of the function, including capability and maturity assessments and long-range planning, as well as evaluation of current and future-state toolsets and partnerships.</li><li> Familiar with the cybersecurity market in KSA.</li></ul><p></p><p><b><br>
Job Qualifications:</b></p><ul><li> Bachelor or master&rsquo;s degree (preferably computer science, software engineering or cyber security)</li><li> At least 10 years in a detection or incident response-related role, with experience as an incident handling.</li><li> Leadership experience in a Security Operations Center (SOC) or detection &amp; response function.</li><li> Solid technical understanding of cybersecurity concepts, standards, guidelines, and principles</li><li> Experience with industry-recognized security and analysis frameworks (MITRE ATT&amp;CK, Cyber Kill Chain, NIST, etc.)</li><li> Ability to handle time-sensitive situations with a calm and serious attitude while maintaining an appropriate sense of urgency.</li><li> Ability to work at a technical level to both oversee and perform forensics and investigations in IT environments, capable of identifying vectors of threats and incidents.</li><li> Ability to communicate and present at various levels of technical detail depending on audience, ranging from cybersecurity deep dives to non-technical stakeholders.</li><li> Effective project management and organizational skills, including managing multiple, concurrent tasks and meeting deadlines.</li><li> Excellent interpersonal skills and ability to create collaborative relationships with colleagues across various groups and levels, and influence without authority.</li><li> Demonstrated leadership skills with ability to communicate effectively and work independently, both as part of and leading a team.</li><li> Travel might be involved.</li></ul><p></p><p><b><br>
Why join us?
</b></p><ul><li> We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues</li><li> You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools</li><li> Flexible work arrangements and a range of benefits including competitive rewards</li><li> You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends</li><li> You will also have opportunities to make a difference to the communities in which we work and live</li></ul><p></p><p><b><br>
Next Steps</b></p><p>
If this sounds like the ideal role, career and company for you, click below to apply.</p><p><b>
To learn more about life </b><b>@AccentureMiddleEast,</b><b> follow us on social media and keep up with our latest news.</b></p><p>
Accenture Middle East: LinkedIn, Instagram, Facebook, Twitter, YouTube</p></div>

Security Delivery Manager

Palo Alto Networks

<p><strong>Your Impact</strong></p>
<ul>
 <li>Lead proactive incident preparedness projects, including but not limited to TableTop Exercises (TTX), Incident Response Plans and Response Maturity Assessments</li>
 <li>Review Crisis Management, Incident Response, Business Continuity and Disaster Recovery Plans, and other relevant documents that support holistic business resilience</li>
 <li>Plan and deliver a range of TTXs, including writing post exercise reports that provide detailed analysis and recommendations on areas for improvement</li>
 <li>Manage and contribute incident preparedness and other cyber security engagements from initial scoping through to delivery</li>
 <li>Ability to perform travel requirements as needed to meet business demands (on average 20%)</li>
</ul>

Principal Consultant, Incident Preparedness

Global Medical Response

<div>Job Description:
<div><b>Manager GMR Life</b></div><div><b>
LOCATION: Remote</b></div><div><b>
Annual Compensation: $110,000.00 - $130,000.00</b></div><div></div><p><br>
The Manager of GMR Life provides development of and support for a comprehensive employee health, wellness, and resilience program (GMR Life). Aids employees and operations to connect with appropriate resources, disseminate educational and promotional information, and manage wellness situations. Consults with Human Resources and leadership to identify situationally appropriate solutions for employee wellness emergencies. Manages internal digital presence for GMR Life including Sharepoint, Okta application management dashboard, flyers, and social media. Coordinates and manages the Peer Support and Critical Incident Response program. Builds and maintains network of wellness champions across the company. Serves as companywide point of contact for wellness solutions and GMR goodwill ambassador to the emergency response community.</p><p>
As a remote position, most interactions will be technology-based (email, texts, calls, and Teams) with few in-person interactions. This is a fast-paced and dynamic role requiring rapid transition between tasks. Independent critical thinking and resourcefulness are essential to success. Strong interpersonal communication skills are required.
</p><div><b>Responsibilities:</b></div><ul><li>
Along with other team members, coordinate and manage the GMR Peer Support and Critical Incident Response program</li><li>
Respond to provide guidance, coordination, and support in the wake of critical incidents</li><li>
Provide crisis line follow up with individual employees, assisting them to navigate the benefits and mental health care system</li><li>
Work with other GMR team members to skillfully navigate sensitive employee situations including but not limited to psychiatric issues, potential workplace violence, impairment due to substances, fitness for duty, and suicidality</li><li>
Collaborate with the Director of GMR Life and Manager of Clinical Mental Health to expand and promote wellness offerings throughout GMR</li><li>
Coordinate and manage wellness programs in collaboration with Human Resources, Benefits, and local Operations including onboarding and NEOP opportunities</li><li>
Consult as needed with other company personnel to manage workplace and/or mental health crises</li><li>
Develop and maintain robust wellness communication channels in collaboration with Communications and Marketing</li><li>
Create timely educational content targeting emerging needs of personnel and Operations</li><li>
Serve as an ambassador to the emergency response community for GMR&rsquo;s wellness innovations
</li><li>Along with the Therapy Dog Team Manager, assist in managing the wellness subsidiary groups including the Therapy Dog Team</li><li>
Assist in managing the Chaplaincy Program and the Peer Support Teams</li><li>
Provide tailored support and resources to the deployed personnel for OEM during federal, state, and local level disaster responses</li><li>
Collaborate with leaders at all levels during crisis response regarding leading through crisis and stress management</li><li>
Consult and coordinate behavioral health care for employees who are seeking residential, intensive outpatient, or other higher level behavioral health care</li><li>
Represent GMR nationally through speaking engagements (conferences, webinars, podcasts, interviews)</li><li>
Travel may be required as needed</li></ul><div></div><div><b><br>
Qualifications:</b><br>
<i>Education &amp; Industry Experience</i></div><ul><li>
Minimum bachelor&rsquo;s degree with demonstrated effective verbal and written communication skills. Documented paid leadership experience in relevant field may be considered in lieu of bachelor&rsquo;s degree.
</li><li>Additional education and/or certification in wellness specialties desired (preferred: ICISF GRIN, Acute Stress Adaptive Protocol, LIFT-C, QPR, and/or ResponderStrong Mental Health Curriculum).</li><li>
Minimum 10 years of experience as a career emergency responder (EMT, Paramedic, Firefighter, Air medical, pre-hospital RN) with demonstrated leadership responsibilities. Leadership role or equivalent experience preferred. Critical incident management experience strongly desired. Prior peer support experience required.</li><li>
Strong peer support and interpersonal communication skills are essential.</li><li>
Public speaking; creating and delivering educational content through a variety of formats; supervising diverse personnel; building collaborative teams; developing and implementing action plans.
</li><li>De-escalation techniques. Crisis intervention and management. Suicide awareness and intervention.</li><li>
Credentials/Licenses: Prehospital EMS, Firefighter, and/or Air Medical credentials are preferred (including EMT-B, AEMT, EMT-P, CCEMTP, RN, Pilot, AMT). Licensed mental health provider with experience working with Responders is also acceptable, including LCSW, LPC, LMFT.</li></ul><div><br>
</div><div><b>Why Choose GMR?</b> Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you&rsquo;ll embark on meaningful work that will make an impact on you and the customers we serve. View our employee's stories on how we provide care to the world at www.AtaMomentsNotice.com.</div><div></div><div><div><div><br>
</div></div></div>
EEO Statement:
<p>Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.</p>
More Information about this Job:<div><br>
</div><div>Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.</div></div>

Manager GMR Life

<div><p><b>Role Title: Security Delivery Senior Manager</b></p><p><b>
Location: Jeddah, Saudi Arabia</b></p><p></p><p><b><br>
About Accenture</b></p><p>
 Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services &mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 744,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.</p><p></p><p><b><br>
About Accenture Security</b></p><p>
 Join Accenture Security to pioneer security solutions that blend risk strategy, digital identity, cyber defense, application security and managed services. Using the coolest next-gen tech, you&rsquo;ll have every chance to stay one step ahead of cybercrime and out-hack the hackers.</p><p>
Accenture Security provides comprehensive security services &ndash; from security strategy development, to business transformation, to managed security services &ndash; on demand and at a global scale to help mitigate risks and take full advantage of advanced technologies and proven risk management models. Our experienced team of global security professionals helps businesses understand their risks and build resilience from the inside out, giving them the confidence to focus on what matters most: innovation and business growth.</p><p></p><p><b><br>
Responsibilities:</b></p><ul><li> Management and delivery of challenging, complex technical client engagements to ensure quality and value to our clients by:</li><li> Advising on various aspects of cyber defense/response</li><li> Leading a team of cyber resilience professionals in delivering security monitoring and response services.</li><li> Supporting them in the development of their cyber defense and response capability</li><li> Anticipating future needs and requirements and building innovative services to address them.</li><li> Managing and delivering medium-/large-sized engagements</li><li> Business development, including leading proposals and participating in client presentations.</li><li> Developing constructive client relationships, both inside and outside of ACCENTURE</li><li> Coaching and developing team members through sharing of experience and knowledge, as well as managing the performance and development of other team members</li><li> Upholding ACCENTURE&rsquo;s values by acting with integrity.</li></ul></div><p></p>
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<div><p><b>Experience And Skills:</b></p><ul><li> Specific to the role, we expect that you will have:</li><li> Proven experience of leading technical teams in engagement delivery in the following areas: security operation (detection and response), technical security assessments, penetration testing, red/purple teaming, incident response and digital forensics, compromise assessments, threat intelligence and threat hunting, etc.</li><li> Track record showing understanding of the technology, threat, and regulatory issues faced by clients (essential)</li></ul><p></p><p><b><br>
We Expect That You Will Have</b></p><ul><li> Proven ability to analyze problems, identify core issues and recommend appropriate technical solutions.</li><li> Proven experience of successfully managing complex cyber security services, preferably in professional consultancy service provider, ensuring the delivery of high-quality work on time and to budget.</li><li> Proven ability to lead work at sustained levels of high intensity and inspire drive and resilience in others.</li><li> Proven ability to produce thought leadership material and engage as a subject matter expert with senior audiences and security professional communities.</li><li> Excellent communication skills (both written and oral), negotiation, and project management skills.</li><li> Ability to interact with organizations at senior levels.</li><li> Strong networking skills and a broad professional network.</li><li> Proven commercial and business acumen.</li><li> Have led, or at least played a key role, in selling and delivering technical cybersecurity engagements related to cyber defense and response.</li><li> At least 10 years of expertise in leading professional teams.</li><li> Experienced with the following frameworks (NIST SP800-137, NIST SP 800-61, ISO 27001 and 27035, ISACA Incident Response Framework, and SANS Institute incident response framework, etc.)</li><li> Serve as a subject matter expert on detection and response methodologies and capabilities, including SIEM, SOAR, threat intelligence, log analysis, network and EDR telemetry, forensic acquisition methods, and other response techniques.</li><li> Plan and execute regular incident response and postmortem exercises, with a focus on creating measurable benchmarks to show progress.</li><li> Oversee and/or conduct internal forensic investigations.</li><li> Maintain governance over documentation, including management and updates of relevant policies, procedures, standards, runbooks, playbooks, and similar, making updates to stay aligned with evolving requirements and threats.</li><li> Report metrics and scorecards to measure the effectiveness and efficiency of detection and response capabilities.</li><li> Partner with the security engineering team to optimize tool usage and workflow.</li><li> Identify emerging industry threats and trends to identify gaps and prioritize security engineering efforts.</li><li> Analyze threat intelligence information to identify patterns and root causes to provide decision support for the organization.</li><li> Mentor, coach, and develop key talent within the team.</li><li> Serve as a key cybersecurity SME to advise other IT and cybersecurity team members; particularly with regards to security events and potential or active threats to the company&rsquo;s security posture, as well as our third parties, key partners, and acquired entities.</li><li> Work closely with the Cyber Security Resilience Leadership, on strategic direction and continuous improvement of the function, including capability and maturity assessments and long-range planning, as well as evaluation of current and future-state toolsets and partnerships.</li><li> Familiar with the cybersecurity market in KSA.</li></ul><p></p><p><b><br>
Job Qualifications:</b></p><ul><li> Bachelor or master&rsquo;s degree (preferably computer science, software engineering or cyber security)</li><li> At least 10 years in a detection or incident response-related role, with experience as an incident handling.</li><li> Leadership experience in a Security Operations Center (SOC) or detection &amp; response function.</li><li> Solid technical understanding of cybersecurity concepts, standards, guidelines, and principles</li><li> Experience with industry-recognized security and analysis frameworks (MITRE ATT&amp;CK, Cyber Kill Chain, NIST, etc.)</li><li> Ability to handle time-sensitive situations with a calm and serious attitude while maintaining an appropriate sense of urgency.</li><li> Ability to work at a technical level to both oversee and perform forensics and investigations in IT environments, capable of identifying vectors of threats and incidents.</li><li> Ability to communicate and present at various levels of technical detail depending on audience, ranging from cybersecurity deep dives to non-technical stakeholders.</li><li> Effective project management and organizational skills, including managing multiple, concurrent tasks and meeting deadlines.</li><li> Excellent interpersonal skills and ability to create collaborative relationships with colleagues across various groups and levels, and influence without authority.</li><li> Demonstrated leadership skills with ability to communicate effectively and work independently, both as part of and leading a team.</li><li> Travel might be involved.</li></ul><p></p><p><b><br>
Why join us?
</b></p><ul><li> We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues</li><li> You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools</li><li> Flexible work arrangements and a range of benefits including competitive rewards</li><li> You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends</li><li> You will also have opportunities to make a difference to the communities in which we work and live</li></ul><p></p><p><b><br>
Next Steps</b></p><p>
If this sounds like the ideal role, career and company for you, click below to apply.</p><p><b>
To learn more about life </b><b>@AccentureMiddleEast,</b><b> follow us on social media and keep up with our latest news.</b></p><p>
Accenture Middle East: LinkedIn, Instagram, Facebook, Twitter, YouTube</p></div>

Security Delivery Senior Manager

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