info specialist

<p><b>About Us </b></p><p>We are a fast-growing company that sells an information product in the unattended kiosk space , helping entrepreneurs and operators build and scale their businesses. Our mentees are highly engaged, fast-moving, and centered around delivering real results.</p><p>We&rsquo;re looking for someone who can become deeply knowledgeable about our industry and act as a reliable, responsive presence inside our group chats and customer ecosystem.</p><p><b>Role Overview</b></p><p>As our Fulfillment &amp; Community Support Specialist, your primary responsibility is to support our customers by actively engaging in group chats, answering questions, and ensuring a high-quality experience across our programs.</p><p>You&rsquo;ll need to quickly learn our business, products, and industry so you can provide accurate, helpful, and timely responses throughout the day.</p><p><b>Key Responsibilities</b></p><ul><li>Monitor and actively participate in community group chats (Telegram.)</li><li>Respond to customer questions in a timely, clear, and helpful manner</li><li>Guide members through our products, systems, and processes</li><li>Identify common issues or questions and escalate when needed</li><li>Maintain a strong understanding of our offers, content, and industry trends</li><li>Ensure customers feel supported, heard, and taken care of</li><li>Help improve overall fulfillment by spotting gaps and suggesting improvements</li></ul><p><b>Ideal Candidate</b></p><ul><li>Strong communicator (written communication is critical)</li><li>Highly responsive and reliable throughout the day</li><li>Quick learner who can absorb industry-specific knowledge fast</li><li>Comfortable in fast-paced, entrepreneurial environments</li><li>Proactive &mdash; doesn&rsquo;t wait to be told what to do</li><li>Customer-first mindset with a problem-solving attitude</li><li>Experience in online communities, coaching programs, or info products is a plus</li></ul><p><b>What Success Looks Like</b></p><ul><li>Fast, accurate responses in group chats</li><li>High customer satisfaction and engagement</li><li>Reduced confusion and repeated questions</li><li>Members feel supported and guided at all times</li><li>Fully ramped within 7 days of training with a strong understanding of our products, systems, and our specific unattended kiosk industry we teach</li><li>Able to confidently answer the majority of questions without ongoing support after the first week</li></ul><p><b>Compensation</b></p><ul><li>Competitive salary</li><li>Opportunity to grow into higher-responsibility roles as the company scales</li></ul><p><b>How to Apply</b></p><p>Please submit:</p><ul><li>A short introduction about yourself</li><li>Any relevant experience (community management, support, info products, etc.)</li><li>Why you&rsquo;re a strong fit for this role</li><li>(Optional) Examples of past customer communication or support work</li></ul><p>We&rsquo;re looking for someone who takes ownership, moves fast, and genuinely cares about helping people win.</p><p>Pay: $6,000.00 per month</p><p>Benefits:</p><ul><li>Paid training</li></ul><p>Work Location: Remote</p>

Fulfillment & Support Specialist (Info Products)

Kasrawy Group Careers

<div>
 Position: IT Specialist
 <br/>
 <br/>
 Job Description:
 <br/>
 <br/>
 We are seeking an experienced IT Specialist to join our growing team. The ideal candidate will have a strong background in IT support and troubleshooting, as well as experience with network administration and security. The IT Specialist will be responsible for maintaining our company's IT infrastructure, providing technical support to employees, and implementing new technology solutions to improve our business operations.
 <br/>
 <br/>
 Key Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Troubleshoot and resolve hardware, software, and network issues for employees
  </li>
  <li>
   Install and configure new hardware and software as needed
  </li>
  <li>
   Monitor and maintain the company's network and servers
  </li>
  <li>
   Ensure network security and implement necessary updates and patches
  </li>
  <li>
   Provide technical support and training to employees on company systems and software
  </li>
  <li>
   Manage and maintain inventory of IT equipment and supplies
  </li>
  <li>
   Collaborate with other departments to identify and implement new technology solutions to improve business processes
  </li>
  <li>
   Stay up-to-date with the latest technology trends and make recommendations for improvements to the company's IT infrastructure
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor's degree in Computer Science, Information Technology, or a related field
  </li>
  <li>
   Minimum of 3 years experience in IT support and network administration
  </li>
  <li>
   Knowledge of network security and data protection
  </li>
  <li>
   Experience with Microsoft Office, Windows operating systems, and network protocols
  </li>
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   Excellent problem-solving and troubleshooting skills
  </li>
  <li>
   Strong communication and interpersonal skills
  </li>
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   Ability to work independently and in a team environment
  </li>
  <li>
   Proven ability to learn new technologies quickly and adapt to changing environments
   <br/>
  </li>
 </ul>
</div>


IT Specialist

Kinross Gold Corporation

<div><p>Round Mountain is an open-pit mine located in Nevada, one of the best mining jurisdictions in the world. The mine uses conventional open-pit mining methods and processes ore by mill and heap leach. Kinross began operating the mine in 2003, and it has since become a continuous improvement leader in the Company&rsquo;s portfolio. Round Mountain poured its 15 millionth ounce in 2018. Round Mountain and the nearby Bald Mountain mine make up Kinross&rsquo; Nevada operations.
</p><p>The Round Mountain mine is an important contributor to the Nye County economy and, working with local stakeholders, has helped achieve significant improvements in healthcare and education in the area.
</p><div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2></div><div><p>
The IT Specialist is a hands‑on, customer‑focused technologist who keeps Bald Mountain&rsquo;s users productive and our site technology resilient. The IT Specialist will split time between first‑line/second‑line support and have ownership of core systems: Windows servers/Active Directory, IGA (Identity Governance and Administration), Nutanix‑based virtualization and storage, Cisco switching and fiber, point‑to‑point and point‑to‑multipoint wireless links, and Dell client endpoints. The IT Specialist will collaborate with OT and plant teams to support industrial networks and site infrastructure.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Essential Functions</b></h2></div><div><p>
1. Systems analysis techniques and procedures, including consulting with end users, contractors and vendors to determine hardware and software or system functional specifications.<br>
2. Design, documentation, analysis, testing of computer systems or programs, based on site and department specifications.<br>
3. Serve as a primary contact for the North America Service Desk; troubleshoot and resolve incidents/requests for Windows 11, Windows Server 2019 and newer, O365, Teams, Printing, VPN, and core business apps with high first‑time‑fix rates.<br>
4. Provide one‑on‑one and small‑group end‑user training; write how‑to guides and knowledge base articles.<br>
5. Administer Windows Server/AD, DNS/DHCP, GPO, and patching; monitor backups and recovery procedures.<br>
6. Operate Nutanix‑based clusters (compute/storage/virtualization) and site NAS/SAN (Dell/Synology); perform capacity and health checks and coordinate upgrades with vendors.<br>
7. Maintain and administer campus/industrial Ethernet (Cisco) switching, VLANs, QoS, link aggregation, and optics; ensure fiber plant integrity and documentation.<br>
8. Support site point‑to‑point and point‑to‑multipoint wireless systems (backhaul and access), including design inputs, LOS checks, and alignment/validation.<br>
9. Support for Cisco Desk Telephones and Teleconference Systems including Cisco desk telephones and teleconference systems.<br>
10. Partner with Operational and Support Departments on industrial networks, historian/SCADA connectivity, and change management that protects safety and uptime.<br>
11. Own device imaging/provisioning for Dell laptops/workstations; manage asset inventory and lifecycle.<br>
12. Follow site safety and LOTOTO practices; complete required MSHA new‑miner training; adhere to Kinross Americas Safety Guidelines in all work.<br>
13. Contribute to change records and diagrams; keep runbooks, network maps, and rack elevations current.<br>
14. Participate in after‑hours and weekend support rotation; travel to comm sites and facilities around the property as needed (all weather).<br>
15. Work independently and with minimal supervision. Present concerns and potential solution to KNV IT Leadership for decision making as appropriate.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications and Skill Requirements</b></h2></div><div><ul><li>Advance knowledge in information technology, information systems and/or networking or 3+ years&rsquo; experience in a relevant field required.</li><li>Experience in IT support/operations with demonstrated customer service mindset.</li><li>Solid skills with Windows client/Server, AD, DNS/DHCP, GPO, and endpoint management; strong troubleshooting across OS/app/network stacks.</li><li>Hands‑on experience with Cisco switching and fiber (port/VLAN provisioning, SFPs, optics, link testing).</li><li>Working knowledge of wireless links (P2P/PMP) and fundamentals like RSSI/SNR, alignment, and link budgets.</li><li>Familiarity with virtualization and enterprise storage (Nutanix preferred) and backup/recovery workflows.</li><li>Ability to create and deliver clear user training and concise documentation.</li><li>Valid driver&rsquo;s license; ability to safely work at heights/rack spaces and lift up to ~50 lbs; willingness to work outdoors in a mine environment.</li><li>Demonstrated ability to maintain confidentiality and exercise sound judgment when handling sensitive business or personal information.</li><li>Commitment to ethical conduct and compliance with Kinross data protection and privacy standards</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Experience
</b></h2></div><div><ul><li>Certifications: CompTIA A+/Network+, CCNA, Microsoft MD‑102/Windows, AZ‑104, Nutanix NCP.</li><li>Experience in OT/industrial networks and CPwE concepts; exposure to SCADA/historian connectivity.</li><li>Scripting/automation (PowerShell), imaging tools, and endpoint security/patching platforms.</li><li>Familiar with JDE system for equipment procurement.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Health, Safety, and Environmental Requirements</b></h2></div><div><ul><li>Complies with all Kinross &amp; Nevada sites health, safety and environmental policies and procedures.</li><li>Have a strong commitment to safe working practices.</li><li>Is alert and observes, corrects, and reports unsafe conditions.</li><li>Follows operating procedures and complies with all regulatory requirements.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Kinross Competencies</b></h2></div><div><ul><li>Strategic Effectiveness</li></ul>
Develop and communicate rigorous and creative business strategies that drive sustainable value.<br>
<ul><li>External Engagement</li></ul>
Understand and build relationships with external parties that strengthen and sustain competitive advantage.<br>
<ul><li>Business Focus</li></ul>
Apply commercial rigor and discipline to all business decisions and customer relationships.<br>
<ul><li>Living the Kinross Values</li></ul>
Align personal behavior, decisions, and actions with Kinross values and principles.</div></div><div><div><h2 class="jobSectionHeader"><b>
Reporting Relationships</b></h2></div><div><p>
Kinross Nevada IT Leadership</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Legislative Requirements</b></h2></div><div><div>
US work permit required</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Language Requirements</b></h2></div><div><div>
English</div></div></div></div><p>
Kinross is a Canadian-based global senior gold mining company with operations and projects in the United States, Brazil, Mauritania, Chile, and Canada. Our focus on delivering value is based on our core principles of responsible mining, operational excellence, disciplined growth and balance sheet strength. Kinross maintains listings on the Toronto Stock Exchange (symbol:K) and the New York Stock Exchange (symbol:KGC).</p></div>

Atria Health and Research Institute

<div>
 About Atria:
 <br/>
 <br/>
 The Atria Health Institute is a membership-based primary and specialty health care practice with a focus on prevention and longevity. We bring together a multidisciplinary team of renowned physicians to provide proactive, preventive, and precision-based care for Atria members and their families. All care, including primary care, advanced screening and diagnostics, urgent care, specialty care, 24/7 home visits, and imaging is included in members' annual fee.
 <br/>
 <br/>
 Our mission is to make healthspan and lifespan equal for all by translating science into medicine in real-time, all while bringing humanity back into health care. Delivering such robust, personalized, and preventive health care is complex and requires a team-wide dedication to excellence.
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 <br/>
 After successfully opening our flagship Institute in New York in 2022 and expanding to South Florida in 2024, we are now bringing the Atria experience to the West Coast with the launch of our Los Angeles Institute in late spring 2026.
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 <br/>
 Atria's IT environment is designed to couple the agility of a startup with the quality of top-tier service organizations with the rigor of traditional healthcare, and we are looking for a creative hands-on IT Specialist who can operate across this spectrum, supporting both corporate and clinical IT systems. Atria's customer service model is inspired by top hospitality and luxury experiences and we expect our internal team members including IT to deliver the same level of quality to our employees.
 <br/>
 <br/>
 With regard to corporate IT systems, the IT Specialist will be responsible for supporting end-user devices for our multi-hundred employee base, on-prem and cloud infrastructure to support our clinical information systems (including a full imaging center, pharmacy and lab), corporate office IT / network infrastructure, a high-end medical clinic's IT and AV infrastructure, and the entire suite of software tools that allow our teams to serve our members in a secure and productive manner. The IT Specialist is expected to be hands-on with a demonstrated ability to efficiently manage their own time and priorities, utilize resources, deliver timely and accurate stakeholder updates, and deliver with technical and service quality.
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 <br/>
 With regard to clinical IT systems, the IT Specialist will support the core systems that run our medical practice - the electronic health record (EHR), imaging systems (PACS), pharmacy systems, labs/diagnostics, movement, safety and compliance, and other clinical systems as necessary to maintain and grow Atria. The specialist is not expected to have domain knowledge of these applications and will rely on vendors for domain specific support, but is expected to support onboarding/offboarding, network setup and ongoing availability of these systems, including OS-specific client applications on employee devices.
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 The IT Specialist will adhere to guidelines within the IT budget, interface directly with outside vendors, assist with the setup of new users and user attrition, answer technical inquiries, track inventory,
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 provide user training, and identify effective solutions when requested. Must have strong technical knowledge and be able to communicate effectively to understand the problem and explain its solution to non-technical users including senior level professionals in multiple healthcare roles.
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 This role will report to the VP of IT as part of the Product &amp; Technology organization.
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 <strong>
  Essential Functions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support "help desk" function for both corporate and clinical teams and assure maximum service satisfaction, resolve issues, and ensure optimal device and network availability and security
  </li>
  <li>
   Support onboarding and offboarding of users including purchase, hardware setup, management of email domain, phones, and other systems along with SaaS subscriptions
  </li>
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   Troubleshoot and support the resolution of interface issues with medical equipment, EMR and other systems/vendors
  </li>
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   Support and troubleshoot wifi / networking within firewall and access point systems in corporate and clinical offices
  </li>
  <li>
   Support IT and AV within Atria's healthcare clinic including hospitality-led member suites
  </li>
  <li>
   User accounts and network connectivity for systems for Safety / Compliance (Navex), Med Records (Epic, Zus, ..), Imaging (Ambra, Syngo, ..), Labs (LIMS, lab interfaces), Genomics data exchange, 3rd party diagnostics, Wearables
  </li>
  <li>
   Where appropriate, support Atria's policies around Patient Data Protection and Information Security including HIPAA and HITRUST both in physical and digital manifestation of data
  </li>
  <li>
   Onsite printers, fax, scanners, and ongoing maintenance where required
  </li>
  <li>
   Partner with internal product operations team to support Atria-unique clinical needs integrated with EHR across patient data, care plans, scheduling, etc.
  </li>
  <li>
   Continually identify opportunities to optimize budget for IT
  </li>
  <li>
   Support onsite and remote troubleshooting through diagnostic techniques
  </li>
  <li>
   Provide end user training as needed
  </li>
  <li>
   Maintain asset inventory across end user and organizational assets
  </li>
  <li>
   Provide timely and accurate updates on IT risks, issues, resolutions and expenditures
   <br/>
   <br/>
  </li>
 </ul>
 Salary: $90,000 - $110,000
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   BSc/BA in IT or Computer Science or relevant field preferred
  </li>
  <li>
   Minimum of 3 - 5 years' experience in a IT Specialist role at a major hospital or complex healthcare setting with multiple elements of Atria's services
  </li>
  <li>
   Tech savvy with strong working knowledge of identity management, office productivity, mobile device management, databases, computer systems, mobile devices, and other relevant tech
  </li>
  <li>
   Experience with new office setup across networking, devices, and infrastructure
  </li>
  <li>
   Vendor management with demonstrated ability to drive vendor's customer service and cost terms
  </li>
  <li>
   Ability to adhere to a responsible IT budget for per-employee and organization-wide expenses
  </li>
  <li>
   Ability to diagnose and resolve technical issues across all areas of responsibility
  </li>
  <li>
   Modern technology stack experience (Okta, Google, Apple/Mac) and networking experience (Fortinet, Ubituiti)
  </li>
  <li>
   Proficiency in English, spoken and written, and proactive communication skills
  </li>
  <li>
   Commitment to high quality customer service akin to luxury service brands
  </li>
  <li>
   Organized and detail oriented
  </li>
  <li>
   Thrives a fast-paced start-up environment with changing requirements and uncertain work hours
  </li>
  <li>
   On site in Beverly Hills, California
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 At Atria, we are proud to offer every member of the Atria team:
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 <br/>
 <ul>
  <li>
   Excellent health and wellness benefits, 100% paid by Atria effective date of hire
  </li>
  <li>
   OneMedical membership for employees &amp; dependents giving access to 24/7 virtual care
  </li>
  <li>
   Fertility &amp; family planning
  </li>
  <li>
   Company-covered preventive health screenings through partner hospitals (Calcium score)
  </li>
  <li>
   Fitness Perks including Wellhub +
  </li>
  <li>
   401k contributions and 4% match starting after 6 months
  </li>
  <li>
   Flexible Time Off
  </li>
  <li>
   Continuing medical education (CME) and CEU support for professional licensure
  </li>
  <li>
   Time to give back and make an impact in underserved communities
  </li>
 </ul>
</div>


Brigid Collins Family Support Center

<div><p><b>Title:</b> IT Specialist I or II</p>
<p><b>
Grade:</b> F I or II, Administrative Specialist</p>
<p><b>
Supervised by: </b>Associate Executive Director</p><p></p><p><br>
Brigid Collins Family Support Center is seeking a skilled and mission-driven <b>IT Specialist</b> to join our team. This is an exciting opportunity for a technology professional who enjoys problem-solving, supporting others, and using their expertise to make a meaningful impact in the community.</p><p></p><p><br>
About the Role</p>
<p>
The IT Specialist plays a vital role in ensuring our technology systems run smoothly, securely, and efficiently. In this position, you will support staff across programs by troubleshooting technical issues, maintaining systems, and helping implement technology solutions that enhance our services to children and families.</p>
<p>
You&rsquo;ll work closely with leadership and staff to ensure our IT systems align with organizational needs, while also protecting sensitive client and organizational data.</p><p></p><p><br>
What You&rsquo;ll Do</p>
<ul>
<li>Provide hands-on technical support for hardware, software, and network issues</li>
<li>Manage and maintain systems including Office365, Active Directory, and cloud-based tools</li>
<li>Maintain documentation of IT procedures, IT assets, and IT manuals and troubleshooting resources.</li>
<li>Support network infrastructure in collaboration with third-party vendors</li>
<li>Implement and monitor cybersecurity practices and data protection protocols</li>
<li>Set up and maintain devices, user accounts, and access permissions</li>
<li>Assist with system upgrades, backups, and troubleshooting connectivity issues</li>
<li>Train and support staff in using technology effectively</li>
<li>Research and recommend IT improvements and solutions<br>
</li>
<li>Lead IT projects across the organization</li></ul><br>
<p></p>
<p>
What We&rsquo;re Looking For</p>
<ul>
<li>Bachelor&rsquo;s degree in IT, Computer Science, or a related field <b>plus 2+ years of technical support experience</b></li>
<li>Experience providing IT support in a nonprofit or government agency is preferred.</li>
<li>Strong knowledge of Windows systems, business software, and IT/network fundamentals</li>
<li>Experience with Microsoft 365, Active Directory, and cloud-based systems</li>
<li>Familiarity with VOIP/PBX systems is a plus</li>
<li>A customer-service mindset with the ability to support users at all skill levels</li>
<li>Strong problem-solving, organization, attention to detail, and communication skills</li>
<li>Ability to work both independently and collaboratively</li>
<li>Valid WA State driver&rsquo;s license and ability to travel locally (Bellingham &amp; Mount Vernon)</li>
<li>Ability to work from Brigid Colins offices up to 5 days a week (Monday-Friday, 8:30 am-5:00 pm)</li></ul><br>
<p></p>
<p>
Physical Demands &amp; Working Conditions</p>
<p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, employee will be occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, peripheral vision, and the ability to adjust focus.</p><p></p><p><br>
Compensation &amp; Benefits</p>
<ul>
<li><b>Starting wage: $24.50-26.50/hour, DOE</b></li>
<li>Medical, dental, and vision insurance (80%+ employer-paid)</li>
<li>403(b) retirement with employer contribution after 1 year</li>
<li>Generous paid time off including holidays, sick leave, and vacation</li>
<li>Paid training and professional development</li>
<li>Employee Assistance Program</li>
<li>Eligible employer for Public Service Loan Forgiveness (PSLF)</li>
<li>Flexibility to work remotely when possible.</li></ul><br>
<p></p>
<p>
Why Brigid Collins?</p>
<p>
At Brigid Collins, our work is rooted in supporting children and families impacted by trauma. Every role here contributes to that mission, including IT. Your work will directly support the people delivering critical services in our community.</p>
<p>
If you&rsquo;re looking for a role where your technical skills truly matter, we&rsquo;d love to hear from you.</p><p></p><p><br>
To Apply</p>
<p>
Submit:</p>
<div>
<ul><li><b>Resume</b></li></ul>
<ul><li><b>Cover letter detailing your IT experience and why you want to work in a community-based setting</b></li></ul>
<ul><li><b>At least three (3) professional references</b></li></ul></div><br>
<p></p>
<p>
Applications will be reviewed on a rolling basis until the position is filled, with the ideal candidate able to start in early May. Brigid Collins will reach out to qualified applicants to schedule interviews. No phone calls, please.<b> Incomplete applications will not be considered.</b></p></div><p></p>

NOLA Education, LLC

<p><b>Position Overview</b></p><p>We are seeking a highly organized and detail-oriented Information Specialist to support the management, organization, and reporting of critical information and data. This role plays a key part in transforming raw data into structured, accurate, and actionable insights that support internal decision-making and external reporting requirements.</p><p>The Information Specialist will be responsible for maintaining organized data systems, ensuring data integrity, and producing high-quality reports, including funding reports, performance summaries, and program impact documentation. This position requires someone who can not only manage information effectively but also communicate it clearly through well-structured reports and visuals.</p><p><b>Key Responsibilities</b></p><ul><li>Collect, organize, and maintain data from multiple internal and external sources, ensuring accuracy and consistency</li><li>Transform raw data into clear, structured, and actionable insights for internal and external stakeholders</li><li>Collaborate with teams across departments to gather, verify, and consolidate information</li><li>Support external reporting requirements, including grant and compliance-related deliverables</li><li>Identify opportunities to improve data workflows, reporting processes, and organizational systems</li><li>Prepare and deliver funding reports, program reports, and performance summaries for internal stakeholders and external partners</li><li>Develop and improve reporting templates, workflows, and standard operating procedures</li></ul><p><b>Qualifications &amp; Skills</b><br/><b>Required:</b></p><p>&middot; Bachelor&rsquo;s degree in information management, Data Analytics, Business Administration, or a related field <b>(or equivalent work experience)</b> or 1-3 years of experience in data management, reporting, or a similar role</p><p>&middot; Strong proficiency in Microsoft Excel and/or Google Sheets (pivot tables, formulas, data validation)</p><p>&middot; Experience creating reports or presentations from raw data</p><p>&middot; Exceptional attention to detail and commitment to data accuracy</p><p>&middot; Strong written communication skills</p><p>&middot; Ability to manage multiple projects and deadlines simultaneously</p><p><b>Preferred:</b></p><p>&middot; Familiarity with database systems or CRM tools</p><p>&middot; Experience with document management systems or knowledge management platforms</p><p>&middot; Knowledge of funding or compliance reporting requirements</p><p><b>Personal Attributes:</b></p><p>&middot; Naturally organized and proactive - spots issues before they become problems</p><p>&middot; Thrives in a fast-paced environment where priorities can shift quickly</p><p>&middot; Aligned with NOLA Education's mission to engage and inspire learners</p><p><b>About NOLA Education</b></p><p>NOLA Education is driven by its mission to &quot;engage and inspire learners&quot; through innovative educational solutions. Our flagship program, Star Academy, has become the premier solution for academic acceleration, currently operating in nearly 80 sites across 14 states and serving over 18,000 students. As we continue our rapid growth, we're building the team that will help us expand our presence nationwide while maintaining the culture and values that make NOLA Education special.</p><p>We're looking for an Information Specialist who will be the backbone of our data and reporting infrastructure - someone who thrives on accuracy, loves turning messy data into clear insights, and takes pride in producing polished, reliable work.</p><p><b>Why You'll Love Working Here</b></p><ul><li>Mission-driven work: Help power the data and reporting behind a program transforming outcomes for thousands of at-risk students nationwide</li><li>Growth opportunity: Develop your skills in data management and reporting within a rapidly scaling organization</li><li>Collaborative culture: Work directly with senior leadership and across all departments</li><li>New Orleans location: Be part of a vibrant city with incredible food, music, and culture</li><li>Impact: See your reports and insights directly inform decisions that shape the organization's growth</li></ul><p><b>What Success Looks Like In Your First 90 Days:</b></p><ul><li>Master our data systems, reporting tools, and internal workflows</li><li>Produce your first round of funding reports and performance summaries with minimal revisions</li><li>Build strong working relationships with stakeholders across departments who rely on your reporting</li><li>Identify and implement at least one improvement to how data is organized or maintained</li></ul><p><b>In your first year:</b></p><ul><li>Own recurring reporting cycles (funding reports, program impact documentation, performance summaries) with minimal oversight</li><li>Build and maintain organized data systems that the team can rely on with confidence</li><li>Earn a reputation as the go-to person for accurate, well-structured information</li><li>Partner effectively with leadership to develop new reports and dashboards that support strategic decisions</li></ul><p><b>Our Values</b></p><p>At NOLA Education, we live by five core values:</p><ul><li>Have Fun - We bring energy and joy to our work</li><li>Build Relationships - Connections matter, internally and externally</li><li>Candor for Growth - Honest feedback helps everyone improve</li><li>Maverick Mindset - We think outside the box and challenge the status quo</li><li>Ready to Pivot - We're agile and adapt quickly to changing needs</li></ul><p>We're looking for team members who embody these values in everything they do.</p><p><b>How to Apply</b></p><p>Submit your resume and a brief cover letter telling us:</p><ul><li>Why you're interested in supporting NOLA Education's mission through data and reporting</li><li>An example of a time you identified and corrected a data quality issue or improved a reporting process</li><li>What tools or systems you've used to organize, analyze, or present data (e.g., Excel, Google Sheets, Tableau, Power BI, SQL)</li></ul><p>We review applications on a rolling basis and will reach out to qualified candidates within one week.</p><p><i>NOLA Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</i></p><p>Pay: $48,000.00 - $58,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Information Specialist

agency on aging

<p><b>Information &amp; Assistance Specialist</b></p><p><b>AgeGuide Northeastern Illinois</b> <i>Where Experience Matters.</i></p><p>AgeGuide is hiring a mission‑driven <b>Information &amp; Assistance Specialist</b> to support older adults and caregivers across our 8‑county region. This role provides community navigation, benefits access assistance, Medicare counseling support, and referrals through programs including Information &amp; Assistance, SHIP, SMP, and SCSEP.</p><p><b>What You&rsquo;ll Do</b></p><ul><li>Provide intake, screening, and information &amp; assistance across phone, email, chat, and in‑person settings.</li><li>Help clients complete Benefit Access and other applications.</li><li>Support Medicare plan evaluation and receive SMP fraud reports.</li><li>Screen and refer individuals for SCSEP employment opportunities.</li><li>Advocate for clients to access state, federal, and local services.</li><li>Enter client data into iCarol, STARS, and SIRS.</li><li>Participate in outreach, education, and required program trainings.</li></ul><p><b>What You Bring</b></p><ul><li>Bachelor&rsquo;s degree in Human Services or related field (or equivalent experience).</li><li>At least 1 year working with older adults or adults with disabilities.</li><li>SHIP and InformUSA certifications preferred (or obtained within 12 months).</li><li>Strong communication, problem‑solving, and interpersonal skills.</li><li>Ability to travel within the region; valid Illinois Driver&rsquo;s License.</li><li>Comfort with Microsoft Office, databases, and virtual platforms.</li></ul><p><b>Why AgeGuide</b></p><p>Join a collaborative, mission‑centered team making a real impact in the lives of older adults and caregivers. We value compassion, clarity, and a no‑wrong‑door approach to service.</p><p><b>Equal Opportunity Statement</b></p><p>AgeGuide is an equal opportunity employer, drug‑free workplace, and complies with ADA regulations. <b>We are proud members of the AARP Employer Pledge Program through the AARP Employer Alliance. AgeGuide is an age‑friendly workplace, and all are welcome to apply. Applications are accepted at ops@ageguide.org.</b></p><p>Pay: $55,575.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Work Location: Hybrid remote in Lombard, IL 60148</p>

Information & Assistance Specialist

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