info specialist

CrossWorkers

<div>IT Specialist 
Title: IT Specialist 
Industry: IT Software 
Reporting Line: Senior IT Specialist 
Position Type: Full Time 
Level: Junior 
Location: Cairo Office, New Cairo
About the Job:
We are seeking a highly skilled and experienced IT Specialist a solid background in software development, strong business acumen, and proven team leadership skills. In this role, you will combine your technical expertise with management capabilities to ensure the delivery of high-quality IT software development, foster technical team growth, and align services with evolving customer needs. You will operate in an international environment, overseeing both technical operations and customer-facing responsibilities.<h5 class="jobSectionHeader"> 
Job Description:</h5><ul><li>Provide IT support across helpdesk, infrastructure, and cloud solutions, preferably within a software development environment.</li></ul>
<ul><li>Troubleshoot and resolve hardware, software, and network-related issues in a timely and efficient manner.</li></ul>
<ul><li>Manage and maintain hardware systems, including servers, storage devices, and network equipment.</li></ul>
<ul><li>Configure and manage firewalls, preferably from vendors such as SonicWall or Fortinet.</li></ul>
<ul><li>Support and monitor network protocols, routing, and switching technologies.</li></ul>
<ul><li>Manage internet connectivity solutions including VPNs, LAN, and WAN.</li></ul>
- Ensure adherence to information security best practices and utilize security tools such -as endpoint protection.
<ul><li>Collaborate effectively with cross-functional teams and external vendors to ensure smooth IT operations.</li></ul>
<ul><li>Support and administer Microsoft Office 365 applications and environments.</li></ul>
<ul><li>Manage multiple technical tasks and prioritize workloads effectively.</li></ul> 
Skills and Competencies: 
<ul><li>Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li></ul>
<ul><li>Experience: 2&ndash;3 years in IT (Helpdesk, infrastructure, and cloud solutions).</li></ul>
<ul><li>Strong knowledge of hardware, network systems, and operating systems (Windows, macOS, Linux).</li></ul>
<ul><li>Knowledge of cybersecurity fundamentals and information security practices.</li></ul>
<ul><li>Familiarity with firewall management, network routing, and switching.</li></ul>
<ul><li>Excellent troubleshooting and critical thinking abilities.</li></ul>
<ul><li>Effective communication skills in English (spoken and written).</li></ul>
<ul><li>Strong interpersonal and teamwork skills.</li></ul>
<ul><li>Keen attention to detail with strong organizational and time management abilities.</li></ul>
<ul><li>Service-oriented mindset and proactive problem-solving approach.</li></ul>
<h4 class="jobSectionHeader">Join Us and Thrive! Here's What We Offer:</h4><ul>
<li>Seamless Commute: Enjoy hassle-free transportation to and from work!</li>
<li>Work-Life Harmony: We believe in balancing your professional and personal life&mdash;because you deserve it!</li>
<li>Competitive Salary: We value your skills and offer an attractive package.</li>
<li>Comprehensive Care: Rest easy with our social and medical insurance that keeps you covered.</li>
<li>Inspiring Workspace: Work in a vibrant office equipped with the latest technology to fuel your creativity.</li>
<li>Empowered Environment: Experience a management style that&rsquo;s open and inclusive, rooted in Scandinavian values.</li>
<li>Grow With Us: Unlock your potential with opportunities for personal development and continuous learning!</li>
<li>Travel: Travel to connect with your client and build lasting relationships!</li>
</ul>
About CrossWorkers:
We are a Danish-owned software offshoring company that provides European clients with professional Egyptian developers.
Since 2009, we have been delivering excellent services in offshoring software development.
Our headquarters are located in Copenhagen, Denmark, while our Offshore Development Center is situated in the Fifth Settlement, New Cairo.
We also have branches in Sweden, Norway, Finland, Switzerland, the UK, Germany, and recently, Bahrain.</div>

IT Specialist

Shear International Co. Ltd

Job Overview Shear International Co. Ltd is seeking a highly motivated and skilled IT Specialist to join our team in Jeddah, Saudi Arabia. This is a full-time position offering a challenging and rewarding opportunity to contribute to a dynamic and growing organisation. The IT Specialist will be responsible for providing comprehensive IT support to our staff, maintaining our network infrastructure, and ensuring the security and integrity of our data. Responsibilities * Provide first and second-line technical support to staff, troubleshooting hardware, software, and network issues. * Maintain and administer the company's network infrastructure, including servers, workstations, and peripherals. * Ensure the security of company data through the implementation and maintenance of appropriate security measures. * Install, configure, and maintain software applications and operating systems. * Monitor system performance and identify areas for improvement. * Proactively identify and resolve potential IT issues before they impact business operations. * Document IT processes and procedures. * Collaborate with other IT team members to deliver seamless IT services. * Stay up-to-date with the latest IT technologies and trends. Qualifications * Bachelor's degree in Computer Science, Information Technology, or a related field. * Proven experience in a similar IT support role. * Strong knowledge of networking principles and protocols. * Experience with Windows and Linux operating systems. * Excellent troubleshooting and problem-solving skills. * Ability to work independently and as part of a team. * Excellent communication and interpersonal skills. &nbsp;

Lifestyle Aesthetics

Job Summary:We are looking for a motivated and enthusiastic Product Specialist to join our growing team in Doha.This role is ideal for a pharmacist, dentist or any matching by education who has 1&ndash;3 years of experience in sales with strong interpersonal and communication skills and a real passion for the aesthetics and dermatology industry.The Product Specialist will be responsible for promoting and educating clients on our medical aesthetic products, providing product demonstrations, and supporting the sales team with clinical and technical knowledge.Key Responsibilities:<ul><li>Promote and support sales of skincare and cosmeceutical brands in dermatology and aesthetic clinics</li><li>Educate and train healthcare professionals on product usage, benefits, and protocols</li><li>Conduct in-clinic visits, presentations, and follow-ups to ensure client satisfaction</li><li>Support marketing campaigns and product launches through clinical knowledge and field support</li><li>Maintain accurate customer records and provide feedback to management on product performance and client needs</li><li>Build and maintain strong relationships with key opinion leaders and clinic staff</li><li>Collaborate with the sales and training teams to drive brand awareness and loyalty</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Pharmacy, Dental etc.. (required)</li><li>1&ndash;3 years of experience in medical or aesthetic sales (preferred)</li><li>Excellent presentation and interpersonal abilities</li><li>Fluent in Arabic &amp; English</li><li>Valid UAE driving license and Car (Required)</li></ul>What We Offer:<ul><li>Attractive salary + performance-based incentives</li><li>Ongoing professional training and development</li><li>A dynamic and supportive work environment</li><li>Career growth opportunities within the aesthetics industry</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Skincare: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li><li>Arabic (Preferred)</li></ul>

Product Specialist (Skincare)

Mid-South Steel

<div>Midsouth Steel, an industry leader in steel fabrication and erection has an immediate need for an IT Specialist. This is a chance to join a 30 year old company in a role that is vital to our future success. 
 
Job Summary: 
We are seeking a highly skilled and organized IT Specialist to join our team and support the day-to-day operations of our IT infrastructure. This individual will be responsible for managing user accounts, network devices, software installations, cybersecurity measures, and hardware across our office, shop, and field environments. The ideal candidate will be proactive, detail-oriented, and capable of managing a broad range of IT systems and responsibilities.
Key Responsibilities: 
1. Active Directory Administration<ul><li>
Create, update, and maintain computer names and descriptions.</li><li>
Manage user accounts: add new users, update existing user information.</li><li>
Perform other Active Directory-related tasks as needed.</li></ul>
2. Microsoft 365 Administration<ul><li>
Manage user accounts: creation, updates, password resets.</li><li>
Monitor accounts for security threats; enforce session logouts if necessary.</li><li>
Manage SharePoint sites and permissions.</li><li>
Administer Exchange mailboxes, including delegated access for former employees.</li><li>
Oversee Microsoft 365 Groups, Teams, and Power BI integration.</li></ul>
3. Email Security (Barracuda)<ul><li>
Monitor and manage email threat protection through Barracuda.</li><li>
Approve legitimate emails for specific users.</li><li>
Block malicious or suspicious emails and threats.</li><li>
Perform other Barracuda-related configurations as required.</li></ul>
4. Hardware Procurement &amp; Deployment<ul><li>
Purchase new IT equipment for users and network infrastructure.</li><li>
Prepare user computers by installing/removing software and resetting devices.</li><li>
Deploy and upgrade software on active network computers.</li></ul>
5. Device &amp; Software Management<ul><li>
Maintain and support shop computers and tablets.</li><li>
Maintain and support field computers and tablets.</li><li>
Maintain and manage user cell phones (setup, configuration, and troubleshooting).</li><li>
Manage installations and upgrades of network software programs.</li></ul>
6. Collaboration with Third-Party IT Services<ul><li>
Coordinate with outsourced Power BI developer for Power BI application needs.</li><li>
Liaise with external network service provider for other network-related services.</li></ul>
Qualifications: 
Required:<ul><li>
Proven experience in IT support, network administration, or a similar role.</li><li>
Hands-on experience with Active Directory and Microsoft 365 administration.</li><li>
Familiarity with email security platforms like Barracuda.</li><li>
Experience with device management (computers, tablets, mobile phones).</li><li>
Understanding of software lifecycle: installation, updates, and removals.</li><li>
Strong organizational and communication skills.</li></ul>
Preferred:<ul><li>
Knowledge of Power BI administration.</li><li>
Experience in managing remote or field devices.</li><li>
Basic understanding of network infrastructure and security.</li><li>
Basic understanding of construction/manufacturing
</li></ul> Preferred Degree:<ul><li>
Data Science degree
</li><li>Data Analytics degree
</li><li>Information Systems Management degree</li></ul>
Working Conditions:<ul><li>
Standard office environment with occasional fieldwork.</li><li>
May involve lifting or moving IT equipment.</li><li>
Some after-hours or on-call work may be required for system maintenance or emergency support.</li></ul> 


tgATKpV7k0</div>

Location: Dubai, UAECompany: Lifestyle Aesthetics GroupAbout UsLifestyle Aesthetics is a leading distributor of innovative medical and aesthetic products across the GCC.We specialize in providing cutting-edge solutions that empower healthcare professionals to deliver exceptional patient outcomes. We are currently expanding our portfolio and seeking a dynamic Product Specialist with experience in Exosomes or regenerative medicine to join our growing team.Role SummaryAs a Product Specialist, you will be responsible for promoting and supporting our exosome-based aesthetic and regenerative solutions. This role requires a mix of product knowledge, customer engagement, clinical support, and market development across assigned territories.Key Responsibilities<ul><li>Promote and support exosome products and related treatments across clinics and aesthetic centers.</li><li>Deliver engaging product presentations, demos, and training sessions to healthcare professionals.</li><li>Collaborate with marketing and sales teams on go-to-market strategies and campaigns.</li><li>Monitor and report competitor activity, market trends, and client feedback.</li><li>Attend trade shows, conferences, and workshops to promote brand awareness.</li><li>Provide after-sales support and follow up on product usage and satisfaction.</li><li>Achieve or exceed monthly and quarterly sales targets.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor's degree in Pharmacy, Biomedical Science, Biotechnology, or a related field.</li><li>Minimum 1 year of experience in the aesthetics or medical device.</li><li>Experience working with exosomes, stem cells, PRP, or regenerative medicine is preferred.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Self-motivated, proactive, and capable of working independently.</li><li>Fluent in English &amp; Arabic .</li><li>Valid UAE driving license and willingness to travel across the region.</li></ul>What We Offer<ul><li>Competitive base salary + attractive commission structure.</li><li>Dynamic and supportive work environment.</li><li>Training and development opportunities in advanced medical aesthetics.</li><li>A chance to work with next-generation products transforming the future of aesthetics.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What's your package expectations? </li></ul>Experience:<ul><li>Exosome: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Product Specialist (Exosome Focus)

Pilgrim's

Description I&E Specialist 1-4 ESSENTIAL DUTIES & RESPONSIBILITIES: <ul><li> Troubleshoot electrical systems throughout the plant </li><li> Help maintain electrical equipment through PM procedures </li><li> Assist in instituting new control systems </li><li> Research and develop better controls and electrical processes </li><li> Track and monitor reoccurring problems and provide solutions to correct these problems </li><li> Identify weakness in the equipment related to electrical systems and develop solutions </li><li> Understand the technical functionality on electrical equipment and be able to train operators and maintenance technicians on the operations and troubleshooting of equipment </li><li> Assist maintenance personnel in maintaining an efficient production operation and all other duties as assigned by supervisor </li></ul> EDUCATIONAL /EXPERIENCE Expectations : <ul><li> Industrial electrical experience, extensi ve schematic reading capability, PLC coding/troubleshooting. </li><li> Any and all other electrical certifications to include technical college and/or manufacturing certifications. ie . Allen Bradley, Square D ,etc . </li><li> Preferable 3-5 years documented experience. </li></ul> BASIC SKILLS & QUALIFICATIONS: The selection process is based on a panel interview, a series of standardized and/or hands on testing issued by the company/third party testing facility. This is a progressionary position; level 3 must be achieved by 18 months from start date. EOE, including disability/vets

IE Specialist II

RATP Dev Mobility Cairo

<div>
 
 Job Purpose
 
 
 
 The IT Specialist plays a key role in supporting the organization&rsquo;s IT operations by ensuring the smooth functioning of computer systems and related technologies. The purpose of this role is to provide end users with reliable support so they can effectively carry out their daily work tasks.
 
 
 The position requires the ability to receive, prioritize, document, and resolve help requests raised by end users. This often includes direct hands-on technical assistance, proactive communication, and timely escalation of issues when needed. By maintaining system reliability and user satisfaction, the IT Specialist contributes directly to the overall performance and efficiency of the department.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 User Support &amp; Issue Resolution
 
 
 
 <ul>
 <li>
 Provide first-line support by receiving and accurately diagnosing user incidents, ensuring that problems are clearly understood before initiating corrective actions.
 </li>
 <li>
 Resolve issues independently whenever possible and escalate cases promptly to higher support levels if the resolution is beyond the assigned authority or expertise.
 </li>
 <li>
 Ensure that all communication with users is carried out in a clear, professional, and service-oriented manner, reinforcing user confidence in the IT function.
 </li>
 <li>
 Participate actively in on-call or after-hours support schedules, providing continuity of IT services outside regular working hours.
 
 
 </li>
 </ul>
 
 Service Management
 
 
 
 <ul>
 <li>
 Adhere to and help enforce established Service Level Agreements (SLAs), ensuring that user requests and incidents are addressed within agreed timeframes.
 </li>
 <li>
 Document all actions taken in response to incidents or service requests, maintaining accurate records in the ticketing and tracking systems.
 </li>
 <li>
 Assist in managing IT tools, equipment, and resources, ensuring they are maintained in proper working condition and used responsibly.
 </li>
 <li>
 Carry out additional duties assigned by the IT Support Supervisor, supporting the team&rsquo;s overall goals and operational priorities.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, IT, computer engineering, or any related field.
 </li>
 <li>
 A strong command of both English and Arabic is required, with fluency in speaking, reading, and writing. Knowledge of French is considered an additional advantage.
 </li>
 <li>
 Solid knowledge of Microsoft Office applications and their practical use in a business environment.
 </li>
 <li>
 Familiarity with Microsoft Desktop Operating Systems and Windows Server administration is required to effectively support end users.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 A working understanding of computer networking, including the basic configuration and troubleshooting of switches, routers, and wireless access points.
 </li>
 <li>
 Familiarity with the operation and maintenance of print drivers, print servers, and multifunction printers.
 </li>
 <li>
 Ability to communicate emerging problems or recurring issues to supervisors in a timely and structured manner.
 </li>
 <li>
 Demonstrated ability to interpret and work with technical documentation, including work orders, instruction sheets, and system-related manuals.
 </li>
 <li>
 Awareness of IT and software assurance practices, including cyber security, system recovery, software licensing, and IT security fundamentals.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3-5 years&rsquo; professional experience in an IT support or technician role.
 </li>
 <li>
 Hands-on experience in supporting and troubleshooting Windows Operating Systems, O365 Suite of Applications, and general computer hardware.
 </li>
 <li>
 Exposure to enterprise applications and systems such as ERP systems, SharePoint, Maximo, and MS O365.
 </li>
 <li>
 Experience in monitoring, supporting, and maintaining computers, software applications, and accessories in a professional setting.
 </li>
 <li>
 Practical experience working with service delivery based on SLAs, ensuring responsiveness and accountability.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 The ability to plan and organize work effectively to meet set deadlines and deliver on commitments.
 </li>
 <li>
 A calm and constructive approach when faced with conflict or high-pressure situations, showing resilience and problem-solving ability.
 </li>
 <li>
 A proactive, dependable, and disciplined attitude toward assigned tasks, with a willingness to take initiative.
 </li>
 <li>
 Strong communication and interpersonal skills, enabling effective collaboration with colleagues, supervisors, and end users.
 </li>
 <li>
 A cooperative team spirit that encourages knowledge sharing and mutual support within the IT team.
 </li>
 <li>
 Accountability for work outcomes, demonstrating integrity and commitment to service quality in every task undertaken.
 </li>
 </ul>
</div>

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