information architect

The Home Depot

<div><p><b>Position Purpose:</b></p><p><br>
At The Home Depot, we get UX; it is baked into our DNA. Now we are expanding our team to drive new initiatives. As a leader of the UX team, you will work with other strategists, designers, and researchers to help craft end-to-end experiences and drive strategic direction.</p><p>
You are an out of the box thinker with a desire to solve interesting and complex user and customer problems. Whether it's using design thinking techniques to drive ideation and alignment or developing new UX frameworks for scalable use, you can empower and activate the right ideas and people towards solving a problem. You recognize the value of well-crafted design along with the value of imagination and play in building great products within a business environment.</p><p>
With passion for customer and user experience excellence, you can craft end-to-end experiences to enact cutting-edge retail strategies; balancing user needs with business strategy and ultimately creating delight for your customers and innovative advantage for the company. You have solid awareness of research and design best practices and know that research is the foundation towards good design.</p><p>
You appreciate feedback and support from fellow researchers, designers, engineers, analysts, or product managers in our cross functional environment. You enjoy collaborative effort, taking feedback and input to your UX activities as a means of improving the end result. You are as comfortable influencing business leadership as you are your product leadership and individual contributors. You are the customer and user advocate. You drive innovation by championing actionable user insights, deeply understanding our customers, enhancing product usability, and providing our team avenues to delight our customers. You communicate effectively and share a point of view that guides quality decisions.</p><p>
Key Responsibilities and Tasks</p><p>
Responsible for strategic UX activities supporting a customer/associate segment or suite of products. Focused on the largest problems within a specific space. Can take on various ways of leading as needed (e.g. strategist, service designer, information architect, creative director, or big project team lead).</p><p>
Operates autonomously in their role. Proactively identifies insights and opportunities and drives consistency and standards. Typically supports 2-3 teams within a customer/associate experience segment.</p><p><b><br>
Key Responsibilities:</b></p><ul><li>
20% - Coaching and Mentoring - Leads interview exercises, determine cultural and team fits of candidates and aligns needs of the organization. Coaches domain resources (junior resources in UX activities and mentors UX resources for career development). Helps UX Leadership align resources to products based on skillset and cultural fit.</li><li>
40% - Delivery and Execution - Models &amp; ensures consistency of deliverables. Delivers UX strategy artifacts (e.g., experience maps, service blueprints, etc.). Drives delivery in product area. Leads synthesis and facilitation activities.</li><li>
40% - Leads Planning and Strategy Activities to Align Design Patterns and Testing Methods - Clearly communicates insights and opportunities and drives value of UX across experiences. Displays situational adaptability, is able to step in and drive change in products to better align with user needs or organizational goals. Has courage and organizational savvy to drive this change. Drives UX practice across experience, domain, or group of products. Drives vision and purpose; Combines user research outputs with OGSMs or OKRs of partners to clearly articulate the vision of their experiences and drive alignment with partners in solutions across products and experiences. Partners with Product, Development, other UX resources and business stakeholders across products to align multiple experiences in a domain.</li></ul><p><b><br>
Direct Manager/Direct Reports:</b></p><ul><li>
This position typically reports to User Experience Sr. Principal, User Experience Sr. Manager, or User Experience Director.</li><li>
This role has 0 direct reports.</li></ul><p><br>
<br>
<b>Travel Requirements:</b></p><ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul><p><b><br>
Physical Requirements:</b></p><ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.</li></ul><p><b><br>
Working Conditions:</b></p><ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul><p><b><br>
Minimum Qualifications:</b></p><ul><li>
Must be 18 years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li>
5+ years of experience working with agile software development teams</li><li>
Strong interpersonal savvy</li></ul><p><b><br>
Minimum Education:</b></p><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul><p><b><br>
Preferred Education:</b></p><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul><p></p><p><b>
Minimum Years of Work Experience:</b></p><ul><li>
6</li></ul><p><b><br>
Preferred Years of Work Experience:</b></p><ul><li>
10</li></ul><p><b><br>
Minimum Leadership Experience:</b></p><ul><li>
None</li></ul><p><b><br>
Preferred Leadership Experience:</b></p><ul><li>
1</li></ul><p><b><br>
Certifications:</b></p><ul><li>
None</li></ul><p><b><br>
Competencies:</b></p><ul><li>
Decision Quality</li><li>
Collaborates</li><li>
Drives Engagement</li><li>
Ensures Accountability</li><li>
Plans and Aligns</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div><p></p>

UX Principal

Robinhood

<div>
 Join us in building the future of finance.
 <br/>
 <br/>
 Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you&rsquo;re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
 <br/>
 <br/>
 <strong>
  About the team + role
  <br/>
  <br/>
 </strong>
 We are building an elite team, applying frontier technologies to the world&rsquo;s biggest financial problems. We&rsquo;re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn&rsquo;t a place for complacency, it&rsquo;s where ambitious people do the best work of their careers. We&rsquo;re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards
 <br/>
 <br/>
 The
 <strong>
  Platforms Knowledge Management
 </strong>
 team&rsquo;s mission is to ensure Robinhood associates and customers have clear, current, and compliant guidance at their fingertips. We own the knowledge ecosystem, taxonomy, governance, editorial standards, and content lifecycle, and partner closely with CX Strategy, Product, Operations, Compliance, Legal, and Quality to publish SOPs and reusable messaging that are easy to find and use.
 <br/>
 <br/>
 As a
 <strong>
  Knowledge Management Content Writer
 </strong>
 , you will join a collaborative, cross-functional team and work closely with Product Managers, Operations, and other stakeholders. You&rsquo;ll bring subject matter expertise of Robinhood&rsquo;s products and services, ensuring all content is accurate, relevant, and impactful for both internal teams and our customers!
 <br/>
 <br/>
 <strong>
  This role is based in our Denver, CO; Westlake, TX; and Chicago, IL offices, with in-person attendance expected at least 3 days per week.
  <br/>
  <br/>
 </strong>
 At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Create, update, and maintain Standard Operating Procedures (SOPs), reusable customer messaging, and knowledge base articles using Robinhood&rsquo;s style and governance standards.
  </li>
  <li>
   Support launch readiness by creating and updating knowledge content for new products, features, and processes.
  </li>
  <li>
   Leverage your understanding of Robinhood&rsquo;s products, services, and systems to ensure all content is accurate, relevant, and easy to understand.
  </li>
  <li>
   Use AI-powered tools to analyze and optimize SOPs for clarity, accuracy, and efficiency.
  </li>
  <li>
   Partner with Product, Operations, Legal, and Compliance to translate subject matter expertise into clear, actionable content.
  </li>
  <li>
   Apply structured thinking to organize content for maximum findability and usability.
  </li>
  <li>
   Contribute to editorial standards and content governance to maintain consistency across knowledge assets.
  </li>
  <li>
   Gather user feedback to identify content gaps and continuously improve resources.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent writing skills with the ability to explain complex topics clearly and concisely.
  </li>
  <li>
   Experience using or managing SOPs or knowledge base content to support operational workflows.
  </li>
  <li>
   Strong collaboration and communication skills to partner across multiple teams.
  </li>
  <li>
   Proven organizational skills with attention to detail and ability to manage multiple priorities.
  </li>
  <li>
   Curiosity to learn and apply knowledge management and UX content design best practices.
  </li>
  <li>
   Ability to prioritize projects and meet deadlines in a fast-paced content environment.
  </li>
  <li>
   Willingness to explore and adopt AI-powered tools to enhance content efficiency.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Bonus points
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Familiarity with content analytics or search optimization strategies.
  </li>
  <li>
   Experience with knowledge management systems or content governance frameworks.
  </li>
  <li>
   Interest in advancing toward content strategy or information architecture roles.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Challenging, high-impact work to grow your career.
  </li>
  <li>
   Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
  </li>
  <li>
   Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
  </li>
  <li>
   Lifestyle wallet &mdash; a highly flexible benefits spending account for wellness, learning, and more.
  </li>
  <li>
   Employer-paid life &amp; disability insurance, fertility benefits, and mental health benefits.
  </li>
  <li>
   Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
  </li>
  <li>
   Exceptional office experience with catered meals, events, and comfortable workspaces.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  In addition to the base pay range listed below, this role is also eligible for bonus opportunities + benefits.
  <br/>
  <br/>
 </strong>
 Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
 <br/>
 <br/>
 <strong>
  Base Pay Range
  <br/>
  <br/>
 </strong>
 Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)
 <br/>
 <br/>
 $74,000&mdash;$87,000 USD
 <br/>
 <br/>
 Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)
 <br/>
 <br/>
 $65,000&mdash;$77,000 USD
 <br/>
 <br/>
 Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)
 <br/>
 <br/>
 $58,000&mdash;$68,000 USD
 <br/>
 <br/>
 Click here to learn more about our Total Rewards, which vary by region and entity.
 <br/>
 <br/>
 If our mission energizes you and you&rsquo;re ready to build the future of finance, we look forward to seeing your application.
 <br/>
 <br/>
 Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work&mdash;welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
</div>


Content Writer

JPMorganChase

<div><b>JOB DESCRIPTION</b><div><div><br>
As a Content Design Senior Associate in HR Digital Content, you will play a critical role in shaping employee experiences by planning, creating, and structuring content for knowledge articles and HR tools. You&rsquo;ll be involved in the end-to-end lifecycle of content, streamlining production, scheduling, and distribution workflows to ensure quality, consistency and timely delivery.
</div></div><div></div><div><div>Lead strategic content programs and initiatives from conception to execution by leveraging your writing and stakeholder management expertise. Your work will have a significant impact on various departments, ensuring alignment of content with our business strategy and vision.
</div></div><div></div><div><div>At the Senior Associate level, demonstrate your proficiency in core content craft and delivery skills, while continuously developing your expertise in these and other design areas. Your work will have an impact on enhancing employee experience and building confidence in our products and services.
</div></div><div></div><div><div><b>Job responsibilities</b>
</div></div><div><ul><li><div>Plan and create engaging, user-friendly content for knowledge articles, products and features and adhere to the firm&rsquo;s standards and best practices.
</div></li><li><div>Collaborate with cross-functional teams to ensure content aligns with user needs, business goals, and accessibility guidelines.</div></li><li><div>
Structure and organize content using information architecture principles to enhance user experience and facilitate easy navigation within products and services.</div></li><li><div>
Create content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvement.</div></li><li><div>
Adopt internal brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively.</div></li><li><div>
Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences.</div></li><li><div>
Manage intake request queue and regular maintenance updates to knowledge articles within SLA timelines.</div></li><li><div>
Use your skills in data analytics and digital proficiency to deliver results aligned with business strategy.
</div></li></ul></div><div></div><div><div><b>Required qualifications, capabilities, and skills</b>
</div></div><div><ul><li><div>3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms.</div></li><li><div>
Experience in creating content architectures, storytelling, and clear and concise writing.</div></li><li><div>
Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content.</div></li><li><div>
Experience with iterative design techniques, incorporating user feedback, and insights for continuous improvement.</div></li><li><div>
Proficient technical literacy in content platforms and understanding their impact on user experience.</div></li><li><div>
Self-directed in planning, structuring your effort and executing at expected level of quality; you don't need someone guiding you through the work.</div></li><li><div>
Advanced skills in UX writing and information architecture; Intermediate ability in adjacent skills such as user research, interaction design and visual design.</div></li><li><div>
Thorough knowledge of the English language, grammar, spelling, punctuation and usage.</div></li><li><div>
Experience working with brand and copy standards, including style, voice and tone.</div></li><li><div>
Comfortable and confident when presenting work to cross-functional partners and explaining decision-making rationale.
</div></li></ul></div><div></div><div><div><b>Preferred qualifications, capabilities, and skills</b>
</div></div><div></div><div><ul><li><div>Proficiency in using content management systems (HTML knowledge is a plus)</div></li><li><div>
Interest and familiarity with AI and LLMs</div></li><li><div>
Ability to manage diverse stakeholder feedback</div></li><li><div>
Experience adhering to style guides and design system guidance</div></li><li><div>
Attention to detail and editing best practices
</div></li></ul></div><p></p><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div><div><br>
<br>
</div><div>Human Resources plays a critical role in driving the employee experience, shaping the firm&rsquo;s culture and building a diverse and inclusive workforce. We are a strategic partner to the business &mdash; working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.</div></div>

Content Design Senior Associate - HR

Contour Software

<div><p><b>About Contour</b></p><p></p><p>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</p><p><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</p><p><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</p><p></p><div><div><p><b>
The Division:</b></p></div><div><p>
Andromeda acquires and supports software companies for the long term &mdash; providing a permanent home where people and products can thrive. As part of Constellation Software, we combine global scale with an entrepreneurial mindset, investing in leadership, innovation, and durable growth.</p></div><div><p>
We bring together companies and leaders across North America, Europe, Latin America, and Asia. Our decentralized structure empowers local teams while connecting them to a global community of operators, insights, and shared experience.</p></div><div><p><b>
Position Overview:</b></p></div><div><p>
Andromeda is establishing a formal <b>Knowledge Management (KM) </b>practice to strengthen how critical information is captured and shared, improve findability and reuse, and enable consistent execution across a distributed, acquisition-driven organization.</p></div><div><p>
As the Knowledge Management (KM) Governance and Standards Lead, you will design and implement the foundational KM operating model and deliver day-to-day KM execution. You will also provide guidance on the most effective knowledge hub approach and tooling, while establishing information architecture and content standards, enabling publishing and maintenance workflows, and driving adoption across stakeholders.</p></div><p></p><div><p><br>
This is not an administrative documentation role. The position focuses on creating a trusted and usable system of record, defining how knowledge will be captured and governed, and enabling contributors and users to adopt new behaviors so that knowledge stays current, owned, and easy to reuse.</p></div><div><p><b>
Key Responsibilities:</b></p></div><div><p><b>
KM Discovery &amp; Prioritization:</b></p></div><div><ul><li><p>
Work with corporate functions and portfolio/business unit stakeholders to identify high-value knowledge domains and priority use cases (e.g., best practices, playbooks, SOPs, onboarding paths).</p></li></ul></div><div><ul><li><p>
Conduct structured discovery using interviews, workshops, working sessions, and review of existing artifacts.</p></li></ul></div><div><ul><li><p>
Assess fragmentation/duplication risks and define a practical approach to consolidation, ownership, and &ldquo;single source of truth.&rdquo;</p></li></ul></div><div><ul><li><p>
Translate business priorities into a phased KM delivery plan and backlog.</p></li></ul></div><p></p><div><p><b><br>
Knowledge Hub Design (Information Architecture &amp; Taxonomy):</b></p></div><div><ul><li><p><br>
Design and maintain the information architecture for the knowledge hub (site/library structures, navigation, page patterns, content types).</p></li></ul></div><div><ul><li><p>
Define and apply taxonomy/metadata standards, naming conventions, and versioning practices to improve search and reuse.</p></li></ul></div></div><div><div><ul><li><p>
Create and maintain templates for key knowledge asset types (e.g., best practices, playbooks, SOPs, decision records).</p></li></ul></div><div><ul><li><p>
Ensure the hub is easy to navigate for different audiences</p></li></ul></div><p></p><div><p><b><br>
Content Lifecycle Management</b><b>:</b></p></div><div><ul><li><p><br>
Define and run workflows for content intake, review/approval, publishing, periodic review, and retirement.</p></li></ul></div><div><ul><li><p>
Establish content ownership expectations (owners, reviewers, update cadences) and ensure published assets have clear accountability.</p></li></ul></div><div><ul><li><p>
Edit and structure content for clarity, usability, and consistency while ensuring subject matter owners remain accountable for accuracy.</p></li></ul></div><div><ul><li><p>
Monitor content health and drive remediation (outdated content, missing owners, duplicates).</p></li></ul></div><p></p><div><p><b><br>
KM Tooling Enablement (Knowledge Hub Platform):</b></p></div><div><ul><li><p><br>
<br>
Recommend, configure, and help administer the knowledge hub platform (e.g., Microsoft 365 / SharePoint or an alternative) in partnership with IT, including permissions, spaces/libraries, metadata, navigation, and publishing controls.</p></li></ul></div><div><ul><li><p>
Improve findability through information architecture, metadata discipline, and search-oriented content patterns within approved tools and constraints.</p></li></ul></div><div><ul><li><p>
Support integration patterns where appropriate</p></li></ul></div><div><ul><li><p>
Maintain basic governance controls to keep the hub trusted</p></li></ul></div><p></p><div><p><b><br>
Adoption, Change Management &amp; Stakeholder Enablement:</b></p></div><div><ul><li><p><br>
Develop and deliver contributor guidance and enablement (job aids, training, publishing &ldquo;how-to&rdquo; resources).</p></li></ul></div><div><ul><li><p>
Drive adoption through communications and feedback loops; gather user pain points and translate them into improvements.</p></li></ul></div><div><ul><li><p>
Facilitate working sessions with SMEs and stakeholders to build content, clarify standards, and resolve ownership issues.</p></li></ul></div><div><ul><li><p>
Promote sustained KM behaviors so knowledge stays current rather than becoming a static repository.</p></li></ul></div></div><p></p><div><div><p><b><br>
Measurement &amp; Continuous Improvement:</b></p></div><div><ul><li><p><br>
Define and report KM metrics (adoption/usage, contribution activity, content health, findability/search effectiveness, stakeholder confidence).</p></li></ul></div><div><ul><li><p>
Maintain an improvement backlog based on analytics and user feedback; iteratively improve structure, templates, and workflows.</p></li></ul></div><div><ul><li><p>
Provide regular updates to leadership on progress, risks, and recommended adjustments to scope or approach.</p></li></ul></div><p></p><div><p><b><br>
KM Governance Leadership:</b></p></div><div><ul><li><p>
Facilitate the KM governance cadence (agenda, pre-reads, materials, and follow-ups) to keep decisions moving and standards consistently applied across functions.</p></li></ul></div><div><ul><li><p>
Capture decisions and action items, maintain KM standards/documentation (taxonomy rules, lifecycle policies, templates), and track execution&mdash;while ensuring decision rights remain with leadership and governance remains focused on risk, quality, and consistency.</p></li></ul></div><div><p><b>
Qualification</b><b> </b><b>and Skills</b><b>:</b></p></div><div><ul><li><p>
Bachelor&rsquo;s degree in Business, Information Management, Communications, Computer Science, Library/Information Science, or a related field. Equivalent practical experience is acceptable.</p></li></ul></div><div><ul><li><p>
5+ years of experience in Knowledge Management, content operations, information architecture, digital workplace, documentation/program enablement, or a closely related discipline.</p></li></ul></div><div><ul><li><p>
Demonstrated experience designing or improving a knowledge repository, including standards, templates, governance, and lifecycle processes.</p></li></ul></div><div><ul><li><p>
Experience establishing and operating KM governance models (e.g., decision forums/cadences, RACI/decision rights, standards compliance, and action tracking) in a matrixed environment.</p></li></ul></div><div><ul><li><p>
Hands-on experience implementing or administering a knowledge hub platform (e.g., SharePoint/Microsoft 365 or an equivalent), including site/page/library or space design, permissions, metadata, and structures that improve end-user findability.</p></li></ul></div><div><ul><li><p>
Strong stakeholder management and facilitation skills; ability to influence without authority across multiple teams.</p></li></ul></div><div><ul><li><p>
Strong writing and editing skills; ability to create clear standards, playbooks, and contributor guidance.</p></li></ul></div><div><ul><li><p>
Experience driving adoption/change (training, communications, enablement) for new tools and processes.</p></li></ul></div><div><ul><li><p>
Ability to operate in ambiguous, build-from-scratch environments and deliver iteratively with strong execution discipline.</p></li></ul></div><div><ul><li><p>
Familiarity with digital workplace and knowledge tooling ecosystems&mdash;and how to integrate KM into day-to-day workflows (e.g., Teams/Viva/Power Automate or comparable tools)&mdash;is an advantage.</p></li></ul></div></div><p><b>
Exciting Benefits we offer:</b></p><ul><li><p>
Market-leading Salary</p></li><li><p>
Medical Coverage &ndash; Self &amp; Dependents</p></li><li><p>
Parents Medical Coverage</p></li><li><p>
Provident Fund</p></li><li><p>
Employee Performance-based bonuses</p></li><li><p>
Home Internet Subsidy</p></li><li><p>
Conveyance Allowance</p></li><li><p>
Profit Sharing Plan [Tenured Employees Only]</p></li><li><p>
Life Benefit</p></li><li><p>
Child Care Facility</p></li><li><p>
Company Provided Lunch/Dinner</p></li><li><p>
Professional Development Budget</p></li><li><p>
Recreational area for in-house games</p></li><li><p>
Sporadic On-shore training opportunities</p></li><li><p>
Friendly work environment</p></li><li><p>
Leave Encashment</p></li></ul><p></p><p><b><i>
Disclaimer:</i></b><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></p><p></p><p><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></p></div><p></p>

Knowledge Management, Governance and Standards Lead

QAFCO (Qatar Fertiliser Company)

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The Enterprise Architect is responsible for defining, governing, and continuously evolving the organization&rsquo;s enterprise architecture across Information Technology (IT), Operational Technology (OT), Cybersecurity, Data, and Digital Office domains within the Oil &amp; Gas environment. The role ensures that all technology capabilities are fully aligned with corporate strategy, operational excellence objectives, HSE priorities, cybersecurity resilience requirements, and long-term digital transformation goals.
 <br/>
 <br/>
 The Enterprise Architect establishes an integrated architecture vision that connects business capabilities, industrial control systems, enterprise applications, data platforms, infrastructure, and digital collaboration environments into a secure, scalable, and future-ready ecosystem. This includes enabling IT/OT convergence while maintaining operational integrity, safety compliance, and cyber resilience in mission-critical environments.
 <br/>
 <br/>
 <strong>
  The Enterprise Architect Ensures That Technology Investments
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver measurable business value
  </li>
  <li>
   Improve operational efficiency and reliability
  </li>
  <li>
   Enhance cybersecurity posture
  </li>
  <li>
   Reduce technical debt and system redundancy
  </li>
  <li>
   Support regulatory compliance and risk management
  </li>
  <li>
   Enable data-driven decision-making across field and corporate operations
   <br/>
   <br/>
  </li>
 </ul>
 In addition, the role champions secure digital transformation by embedding cybersecurity-by-design principles, promoting zero-trust architecture, strengthening industrial control system protections, and ensuring business continuity in high-risk operational environments.
 <br/>
 <br/>
 The Enterprise Architect also leads the Digital Office strategy to modernize the workplace through cloud adoption, collaboration platforms, automation, AI-enabled productivity tools, and secure remote access solutions &mdash; improving workforce productivity and digital experience across corporate offices and remote field locations.
 <br/>
 <br/>
 Ultimately, the Enterprise Architect is accountable for building a resilient, innovative, and integrated technology landscape that enables sustainable growth, operational excellence, and competitive advantage in QAFCO.
 <br/>
 <br/>
 <strong>
  Key Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and maintain the enterprise architecture (EA) framework, principles, standards, policies and operating models.
  </li>
  <li>
   Define integrated IT/OT/cyber security /Digital architecture principles.
  </li>
  <li>
   Establish long-term IT road maps with alignment with business, cybersecurity, and Digital Office.
  </li>
  <li>
   Align IT strategy and architecture with business goals and corporate strategy.
  </li>
  <li>
   Define and manage enterprise technology roadmaps (short-, medium-, and long-term).
  </li>
  <li>
   Establish governance processes to ensure compliance with architectural standards.
  </li>
  <li>
   Translate business capabilities and strategy into technology architecture requirements.
  </li>
  <li>
   Partner with business stakeholders to understand transformation priorities.
  </li>
  <li>
   Ensure IT initiatives support enterprise-wide integration and optimization.
  </li>
  <li>
   Identify opportunities for digital innovation and automation.
  </li>
  <li>
   Define target-state architectures across:
  </li>
 </ul>
 <li>
 </li>
 <li>
 </li>
 <ul>
  <li>
   Business Architecture
  </li>
  <li>
   Application Architecture
  </li>
  <li>
   Data &amp; Information Architecture
  </li>
  <li>
   Infrastructure &amp; Cloud Architecture
  </li>
  <li>
   OT/ICS Architecture (SCADA, DCS, PLC)
  </li>
  <li>
   Cybersecurity Architecture
  </li>
  <li>
   Digital Workplace Architecture
  </li>
  <li>
   Integration Architecture
  </li>
  <li>
   Ensure secure integration between enterprise IT and operational technologies.
  </li>
  <li>
   Drive interoperability across production, refining, and distribution systems.
  </li>
  <li>
   Oversee system integration and interoperability standards.
  </li>
  <li>
   Ensure scalability, performance, and reliability of enterprise platforms.
  </li>
  <li>
   Establish enterprise data governance architecture.
  </li>
  <li>
   Enable enterprise data platforms and analytics.
  </li>
  <li>
   Support AI/ML, digital twins, and advanced analytics.
  </li>
  <li>
   Promote automation and RPA initiatives.
  </li>
  <li>
   Drive adoption of emerging digital technologies.
  </li>
  <li>
   Lead cloud adoption strategy.
  </li>
  <li>
   Evaluate and recommend emerging technologies.
  </li>
  <li>
   Rationalize application and technology portfolio to reduce redundancy.
  </li>
  <li>
   Lead legacy system modernization initiatives.
  </li>
  <li>
   Assess vendor solutions and ensure architectural fit.
  </li>
  <li>
   Ensure architectural designs comply with cybersecurity and regulatory requirements.
  </li>
  <li>
   Identify technical risks and develop mitigation strategies.
  </li>
  <li>
   Collaborate with Information Security and Risk teams.
  </li>
  <li>
   Support disaster recovery and business continuity planning.
  </li>
  <li>
   Provide architectural leadership across IT and business units.
  </li>
  <li>
   Mentor solution architects and technical teams.
  </li>
  <li>
   Present architecture strategies and investment cases to executive leadership.
  </li>
  <li>
   Act as a trusted advisor for strategic technology decisions.
  </li>
  <li>
   Promote best practices in architecture and solution design.
  </li>
  <li>
   Drive cloud adoption, automation, DevOps, and modernization strategies.
  </li>
  <li>
   Continuously evaluate architectural maturity and optimize frameworks.
  </li>
  <li>
   Participate in the on-the-job training of trainees and newly hired personnel within the Group to ensure that they develop the necessary skills to independently carry out assigned activities. Train End-Users in the application of newly developed systems.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in IT, Computer Engineering, or relevant discipline.
  </li>
  <li>
   7+ years direct and relevant experience.
  </li>
 </ul>
</div>


Enterprise Architect

Arrow Electronics

<b>Position:</b><br>
Senior Adobe Experience Manager (AEM) Developer / Architect
<br><br>
<b>Job Description:</b><br>
Job DescriptionThis role is responsible for designing, building, and optimizing Adobe Experience Manager (AEM) solutions to power Arrow Digital’s customer-focused digital experience. The ideal candidate has extensive experience in AEM architecture, component development, and cloud-based optimizations, with a deep understanding of best practices for security, performance, and scalability. This candidate should be experienced AEM Headless Architect with deep expertise in React-based front-end architectures, Server-Side Rendering (SSR), and API-driven integrations using Adobe Experience Manager (AEM) as a pure headless CMS.
<br><br>
<b>Essential Duties and Responsibilities:</b><br>
<ul>
<li>Architect end-to-end headless solutions using AEM as a content source and React/Next.js for rendering.</li>
<li>Design SSR and SSG architectures leveraging Next.js or similar frameworks for high-performance and SEO-friendly sites.</li>
<li>Define and implement AEM Headless content models (Content Fragments, Models, and APIs) that support omnichannel delivery.</li>
<li>Architect, develop, and maintain scalable AEM components following Adobe best practices and focusing on reusability.</li>
<li>Lead AEM template, workflow, and dispatcher configurations, ensuring high availability and performance.</li>
<li>Guide AEM Cloud implementations, ensuring alignment with Adobe’s evolving cloud-native capabilities.</li>
<li>Collaborate with system administrators, DevOps, and security teams on deployments, optimizations, and system upgrades.</li>
<li>Serve as a technical leader, providing mentorship to developers and ensuring adherence to AEM development standards.</li>
<li>Troubleshoot complex authoring, performance, and integration issues across the AEM platform.</li>
<li>Oversee and optimize AEM integrations with Adobe CJA Analytics, Adobe Launch, and third-party services.</li>
<li>Define and enforce security, accessibility, SEO, UX, and analytics best practices.</li>
<li>Lead code reviews, technical design sessions, and solution architecture discussions.</li>
<li>Maintain and evolve comprehensive technical documentation.</li>
<li>Collaborate with stakeholders and product teams, aligning AEM capabilities with business goals.</li>
<li>Provide leadership in Agile/Scrum environments, ensuring efficient sprint planning and execution.</li>
</ul>
Required Skills Experience
<br><br>
<ul>
<li>Significant hands-on experience with Adobe Experience Manager (AEM 6.x / AEM as a Cloud Service), including Sites, Assets (and optionally Forms).</li>
<li>Strong Java / Java EE / OSGi / Apache Sling / HTL (Sightly) experience.</li>
<li>Experience with building AEM components, templates, dialogs, services, workflows, scheduled jobs.</li>
<li>Familiarity with front-end technologies: HTML5, CSS3/SCSS, JavaScript, client libraries, responsive design.</li>
<li>Experience in integrating AEM with other systems: REST APIs / SOAP, CRM, marketing tools, identity management / SSO.</li>
<li>Strong understanding of caching, dispatching, CDN, load balancing, performance tuning.</li>
<li>Experience in upgrades / migrations of AEM or content migration (from legacy systems).</li>
<li>Strong design/architectural mindset: able to make high-level design decisions, tradeoffs, and document them.</li>
<li>Good leadership, communication (both technical non-technical), and team mentoring skills.</li>
<li>Familiarity with DevOps / CI-CD pipelines, environment provisioning, monitoring, logging.</li>
<li>Knowledge of security best practices (authentication, authorization, vulnerabilities).</li>
<li>Experience in multi-site / multi-language (MSM), headless architecture, GraphQL / SPA front ends.</li>
</ul>
Education / Certifications
<br><br>
<ul>
<li>Bachelors or masters degree in computer science, Information Technology, Engineering, or related field (or equivalent experience).</li>
<li>Preferably AEM Architect or AEM Developer certification(s) from Adobe.</li>
<li>Relevant certifications (e.g., cloud / security) are a plus.</li>
</ul>
Nice-to-Have / Additional (Optional)
<br><br>
<ul>
<li>Experience working in eCommerce platforms and integrations.</li>
<li>Experience with Adobe Experience Cloud stack: Analytics, Target, Campaign, Launch, etc.</li>
<li>Experience with micro-frontends or component-based architecture.</li>
<li>Experience in large scale, globally distributed environments.</li>
<li>Knowledge of modern front-end frameworks (React, Angular, Vue) especially in hybrid or headless AEM setups.</li>
<li>Experience with AEMaaCS or AMS (Adobe Managed Services).</li>
</ul>
<b>Location:</b><br>
EG-Cairo, Egypt (Al Emdad Al Tamween)
<br><br>
<b>Time Type:</b><br>
Full time
<br><br>
<b>Job Category:</b><br>
Information Technology

Senior Adobe Experience Manager (AEM) Developer / Architect

Apollo Technology Solutions LLC

<div><div><b>Job Title: Application Architect
</b><br>
<b>Req number: R7499</b><br>
<b>Duration: 8 months (possible extension)</b><br>
<b>Location: Alexandria, VA - Onsite</b><br>
<b>
</b><br>
<b>Job Summary:</b><br>
<ul><li>app architect working on both web and mobile application. Generally prior transportation experience does well here. 5+ years' experience, End-to-end architecture, O365. Looking for a candidate that can take a web app that work on mobile and creating a mobile application from that.</li></ul>
<br>
Job Description:<br>
We are looking for a Senior Application Architect to support the modernization of our clients websites. The architect will focus on application integration, configuration, testing, deployment, and ongoing support of SmarTrip Mobile App 2.0, while ensuring alignment with Enterprise Architecture framework, IT strategy, SDLC standards, and security requirements. This position is a full-time contract, onsite role based in Alexandria, VA.<br>
<br>
What You'll Do<br>
<ul><li>Apply application architecture principles to support teams developing requirements across multiple functional areas</li><li>Support the build, configuration, testing, and deployment of SmarTrip backend system components for SmarTrip Mobile App 2.0</li><li>Coordinate work efforts to prevent overlap and ensure alignment with Enterprise Architecture, IT strategy, SDLC standards, and architectural governance</li><li>Prepare as-is and to-be architecture artifacts, including system connectivity diagrams, application reference models, interface documentation, data dictionaries, and staging plans</li><li>Collaborate closely with data architects, infrastructure engineers, and software program managers to ensure enterprise-wide architectural integrity</li><li>Guide and support business analysts, test analysts, and documentation specialists</li><li>Review system hardening activities and assist with vulnerability remediation efforts</li><li>Complete mandatory annual security awareness training</li></ul>
<br>
What You'll Need<br>
Required<br>
<ul><li>Bachelor's degree in Computer Science, Information Technology, Management Information Systems, or a related discipline</li><li>5+ years of experience in application architecture for web and mobile applications</li><li>Strong understanding of end-to-end application architecture, from conception through deployment</li><li>Proven experience planning and deploying complex custom web application solutions and process improvements</li><li>Experience coordinating software requirements and working directly with development teams</li><li>Experience with administration and architecture of Business Process Management (BPM) solutions</li><li>Proficiency using Microsoft 365 tools, including:</li></ul>
o Visio and Moqups for documenting application architectures and system relationships<br>
o Excel for basic software requirements documentation<br>
o Word and PowerPoint for technical documentation and presentations<br>
<ul><li>Strong analytical, verbal, and written communication skills</li></ul>
<br>
Preferred<br>
<ul><li>Experience supporting third-party mobile applications (iOS and Android) integrated with enterprise backend systems</li><li>Prior experience working within large, regulated, or public-sector enterprise environments</li></ul>
<br>
Physical Demands<br>
<ul><li>Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards</li><li>Sedentary work that involves sitting or remaining stationary most of the time, with occasional movement around the office for meetings</li><li>Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor</li></ul></div></div>

Application Architect

Search 10000+ Information architect jobs near you this May. New roles added regularly across leading industries. Apply today.