information assistant

Mandarin Oriental Hotel Group

Based at the Mandarin Oriental Downtown, Dubai within the IT department in Dubai, the IT Assistant is responsible to provide additional support to the hotel IT Manager on the day-to-day IT support within the hotel. This includes, but not limited to first line colleague support, second line guest support, IT hardware and software maintenance tasks, system event alert rectifications and AV support issues. IT Assistant reports to the IT Manager.
As an IT Assistant, you will be responsible for the following duties:
<ul>
<li>Provide daily IT support to both colleagues and guests, including second-line and weekend support.</li>
<li>Assist with routine IT tasks and troubleshoot technical issues as needed.</li>
<li>Deliver dedicated Audio Visual support, including preventive maintenance and event setup.</li>
<li>Support meetings and events with IT-related AV services.</li>
<li>Follow up on project tasks as part of ongoing project management responsibilities.</li>
<li>Monitor and assist with cybersecurity operations and ensure compliance with security protocols.</li>
</ul>

IT Assistant

NEWLANDS SCHOOL

Job Responsibilities &ndash; IT Assistant<ul><li>Provide technical support to staff, teachers, and students for hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, printers, projectors, and other IT equipment.</li><li>Assist in the management of the school&rsquo;s network infrastructure, including Wi-Fi, servers, and security systems.</li><li>Troubleshoot technical problems and escalate complex issues to senior IT personnel.</li><li>Maintain IT inventory, ensuring all hardware and software are up-to-date and properly documented.</li><li>Support the integration of educational technologies in classrooms, including learning management systems and digital tools.</li><li>Assist in the backup, recovery, and maintenance of data to ensure information security.</li><li>Provide guidance and basic training to staff and students on IT usage and best practices.</li><li>Stay updated on emerging technologies and recommend improvements to enhance the school&rsquo;s IT systems.</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Social Worker/Counselor (UAE): 3 years (Preferred)</li></ul>

The Big Buy Super Store

WE ARE HIRING ASSISTANT IT Location: The Big Buy, Abbas Town, KarachiThe Big Buy Superstore is looking for a skilled and motivated Assistant IT Officer to join our growing team. If you have hands-on experience in IT support and a passion for technology, this opportunity is for you!Key Responsibilities:<ul><li>Provide daily IT support across all store departments.</li><li>Install, maintain, and troubleshoot computer systems.</li><li>Manage internet cabling, LAN connections, and network setup.</li><li>Install and configure Windows, software, and drivers.</li><li>Troubleshoot printer issues, including hardware and connectivity.</li><li>Ensure smooth running of CCTV.</li><li>Perform basic electrical troubleshooting for IT-related equipment.</li><li>Maintain records of IT assets and assist in new setups.</li></ul>Requirements:<ul><li>Minimum 1 year of experience as an IT Assistant or similar role.</li><li>Strong knowledge of networking, cabling, and computer hardware.</li><li>Qualification: Intermediate or above (Diploma in IT preferred).</li><li>Ability to work under pressure and solve technical issues quickly.</li></ul>Salary Range: Rs. 25,000 &ndash; 35,000 (depending on experience)Location: The Big Buy, Abbas Town, KarachiTo Apply: Send your CV via WhatsApp to 0333-2357970 (Only WhatsApp &ndash; No Calls)Immediate joiners will be given preference.Job Type: Full-timePay: Rs25,000.00 - Rs40,000.00 per monthWork Location: In person

American University in the Emirates

<div>The American University in the Emirates is seeking a highly skilled and motivated IT Assistant plays a vital role in supporting the day-to-day operations of the Information Technology Department. The position involves assisting in official documentation, providing Level 1 technical support to end users, coordinating with Level 2 technical teams for incident follow-ups, and supporting the Digital Transformation initiatives. The IT Assistant will also assist in user training, documentation, and ensuring smooth communication between IT units, faculty, staff, and students.
<div>
Key Responsibilities</div>

1. Technical Support &amp; User Assistance
<ul>
<li>Provide Level 1 IT support for faculty, staff, and students.</li>
<li>Log, track, and escalate incidents to Level 2 technical teams for resolution, ensuring timely follow-up and closure.</li>
<li>Support in configuring user accounts, password resets, and MFA (Multi-Factor Authentication) setup.</li>
</ul>
2. Documentation &amp; Reporting
<ul>
<li>Prepare and maintain official IT documentation, including system manuals, user guides, procedures, and knowledge base articles.</li>
<li>Document and update IT operational workflows, support logs, and service request records.</li>
<li>Assist the senior team members in preparing technical meeting notes, planning documents, and progress reports.</li>
<li>Maintain proper documentation of system changes, upgrades, and bug reports.</li>
</ul>
3. Coordination &amp; Communication
<ul>
<li>Act as a liaison between end users, Digital Transformation Unit, and IT technical teams to report issues, bugs, and enhancement requests.</li>
<li>Follow up with vendors, IT engineers, and developers for timely resolution of assigned tasks.</li>
<li>Coordinate with internal departments to gather user requirements and provide feedback to Digital Transformation Unit Manager.</li>
</ul>
4. Training &amp; Orientation
<ul>
<li>Conduct orientation sessions for new faculty members, staff, and students on the use of IT systems (ERP, LMS, email, and other digital services).</li>
<li>Assist in creating and delivering basic IT training materials and video tutorials for users.</li>
<li>Support awareness initiatives related to cybersecurity, data privacy, and system usage.</li>
</ul>
5. Administrative &amp; Support Functions
<ul>
<li>Assist the Digital Transformation Manager and senior management in preparing presentations, proposals, and reports related to IT projects and performance.</li>
<li>Schedule and record minutes of technical and planning meetings, ensuring follow-up on assigned action items.</li>
<li>Help organize and maintain IT departmental files, archives, and inventory records.</li>
</ul>
Qualifications &amp; Experience
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>1&ndash;3 years of experience in IT support, documentation, or administrative coordination (preferably in higher education).</li>
<li>Familiarity with ERP, LMS, and other university digital systems is an advantage.</li>
<li>Basic understanding of IT service management (ITSM) and ticketing systems.</li>
<li>Excellent written and verbal communication skills in English.</li>
<li>Strong organizational skills, attention to detail, and ability to multitask.</li>
</ul>
Key Skills &amp; Competencies
<ul>
<li>Customer-oriented approach with strong interpersonal skills.</li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and IT documentation tools.</li>
<li>Basic knowledge of networking, software installation, and user account management.</li>
<li>Ability to work collaboratively in a team environment and coordinate across departments.</li>
<li>Ability to use AI ethically and responsibly</li>
<li>Time management and problem-solving abilities with a proactive attitude.</li>
</ul>
Work Environment
<ul>
<li>Primarily office-based with on-site support at academic or administrative units.</li>
<li>Interaction with faculty, staff, students, and external vendors.</li>
<li>May require occasional evening or weekend support during peak academic or registration periods.</li></ul> 


About American University in the Emirates (AUE):

The American University in the Emirates (AUE) invites applications from well-qualified candidates for a range of faculty and administrative positions. AUE is located in Dubai Intl. Academic City.

AUE is not just a place of learning but a hub of innovation and growth, where your expertise and aspirations find a welcoming environment.

At AUE, we believe Nothing is Impossible is the Pathway to Success

AUE comprises seven dynamic colleges: College of Law, College of Education, College of Design, College of Business Administration, College of Media and Mass Communication, College of Computer Information Technology and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations, reflecting our commitment to providing a world-class education.

The American University in the Emirates is accredited by SACSCOC (the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and master&rsquo;s degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels

The American University in the Emirates is officially licensed to operate as a higher education institution and all its programs are accredited by CAA (the Commission for Academic Accreditation), Ministry of Education, United Arab Emirates.

The College of Business Administration is a proud member of AACSB (The Association to Advance Collegiate Schools of Business), and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited by AACSB) as of 2022.

The Bachelor of Computer Science in the College of Computer Information Technology is accredited by the Computing Accreditation Commission of ABET.

NASAD (The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design, and Bachelor of Science in Animation in the College of Design, the designation of Substantial Equivalency with accredited programs in the United States.</div>

Mandarin Oriental

<div>
 Mandarin Oriental Downtown, Dubai is looking for an IT Assistant to join our IT team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.
 
 
 With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &amp; Suites.
 
 
 Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.
 
 
 
 About The Job
 
 
 
 Based at the Mandarin Oriental Downtown, Dubai within the IT department in Dubai, the IT Assistant is responsible to provide additional support to the hotel IT Manager on the day-to-day IT support within the hotel. This includes, but not limited to first line colleague support, second line guest support, IT hardware and software maintenance tasks, system event alert rectifications and AV support issues. IT Assistant reports to the IT Manager.
 
 
 
 As an IT Assistant, you will be responsible for the following duties:
 
 
 
 <ul>
 <li>
 Provide daily IT support to both colleagues and guests, including second-line and weekend support.
 </li>
 <li>
 Assist with routine IT tasks and troubleshoot technical issues as needed.
 </li>
 <li>
 Deliver dedicated Audio Visual support, including preventive maintenance and event setup.
 </li>
 <li>
 Support meetings and events with IT-related AV services.
 </li>
 <li>
 Follow up on project tasks as part of ongoing project management responsibilities.
 </li>
 <li>
 Monitor and assist with cybersecurity operations and ensure compliance with security protocols.
 
 
 </li>
 </ul>
 
 As An IT Assistant, We Expect From You
 
 
 
 <ul>
 <li>
 Experienced in IT and AV support, including equipment setup, transport, and repair.
 </li>
 <li>
 Skilled in camera, lighting techniques, editing software, and multimedia production tools.
 </li>
 <li>
 Strong communication skills with the ability to work under pressure and collaborate effectively.
 </li>
 <li>
 Creative, flexible, and proficient in word processing and computer systems.
 </li>
 <li>
 Physically capable of long periods of sitting/standing, with good hearing and eyesight.
 </li>
 <li>
 Holds a high school diploma or GED; an associate's degree is a plus.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
 </li>
 <li>
 Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Flair Travel & Holidays

We are Hiring IT ASSISTANT<ul><li>Software Installation &amp; Troubleshoot</li><li>Hardware Installation &amp; Troubleshoot</li><li>Network Administration</li><li>Email Client Configuration</li><li>IT Maintenance.</li><li>IT Hardware Inventory management</li><li>Setting up new users&rsquo; accounts and profiles and dealing with password issues.</li><li>Replacing hardware parts as required</li><li>Talking to staff or vendors through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues</li></ul>NOTE: Only Male staff required.Job Types: Full-time, New-GradPay: Rs38,000.00 - Rs45,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

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