information specialist

CHSGa

<div><div><div><div><p>Join us at</p></div></div></div>
Ethica Corporate Office<p>
&ndash; a place where you&rsquo;ll be valued, recognized and rewarded for the vital work you do each day. We&rsquo;ll surround you with a strong team and leadership that supports every aspect of your life &ndash; both inside and outside of our centers. And you&rsquo;ll get to practice your passion in a non-profit, mission-driven organization that&rsquo;s known for the highest level of care in our communities</p><p></p><h1 class="jobSectionHeader"><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b></h1><ul><li>
Serve as the first-line support resource for clinical information system help desk tickets, troubleshooting, and user assistance.</li><li>
Triage, investigate, and resolve routine clinical application issues, escalating complex or unresolved issues to the Clinical Information Specialist II and/or Director.</li><li>
Provide direct user support for clinical documentation workflows, system navigation, and daily operational needs.</li><li>
Manage user onboarding, role-based access, security permissions, and termination processes for clinical applications in accordance with staffing models and governance standards.</li><li>
Maintain accurate documentation of user access, system changes, and issue resolution activities to support audit and compliance requirements.</li><li>
Assist with routine system maintenance, configuration updates, testing, and validation activities for clinical applications.</li><li>
Support clinical system implementations, upgrades, and go-live activities through testing, training, and at-the-elbow support.</li><li>
Assist with development and maintenance job aids, workflow guides, and training materials to support end users.</li><li>
Collaborate closely with IT, Security &amp; Privacy, Compliance, Clinical Information Services, and vendor partners to resolve issues and improve system performance.</li><li>
Monitor common issues and trends to proactively identify opportunities for workflow improvement, training, and system optimization.</li><li>
Follow enterprise governance, privacy, security, and compliance standards in all system and data activities.</li><li>
Participate in enterprise committees, project teams, training initiatives, and continuous improvement efforts.</li><li>
Engage in ongoing learning to expand knowledge of clinical workflows, healthcare regulations, and informatics technologies.</li><li>
Promote a culture of collaboration, accountability, and servant leadership.</li><li>
Perform other duties as assigned to support organizational success.</li><li>
Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
</li><li>Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.</li><li>
Performs other duties as necessary to ensure the success of the System.</li></ul><p></p><h1 class="jobSectionHeader"><b>
SKILLS AND ABILITIES</b></h1><ul><li>
Strong customer service orientation and ability to support clinical users in fast-paced environments.</li><li>
Working knowledge of clinical documentation workflows and healthcare operations.</li><li>
Ability to triage issues, apply troubleshooting techniques, and escalate appropriately.</li><li>
Strong organizational skills and attention to detail, particularly related to access management and documentation.</li><li>
Ability to follow governance, security, privacy, and compliance standards.</li><li>
Effective verbal and written communication skills.</li><li>
Strong analytical and problem-solving abilities.</li><li>
Ability to learn and apply new technologies quickly.</li></ul><p></p><h1 class="jobSectionHeader"><b>
MINIMUM QUALIFICATIONS</b></h1><ul><li>
Associate&rsquo;s or Bachelor&rsquo;s degree in Healthcare, Information Systems, Health Informatics, Business, or a related field; or an equivalent combination of education, training, and relevant experience.<br>
<br>
Preferred:<br>
<ul><li>Clinical background such as CNA, LPN, RN, Medical Assistant, Pharmacy Technician, Therapy Assistant, or similar.</li><li>Experience working in Skilled Nursing, Home Health, Hospice, Pharmacy, or healthcare operations.</li><li>Experience supporting electronic health record systems, clinical applications, or healthcare IT help desk functions.</li></ul></li></ul><p></p><h1 class="jobSectionHeader"><b>
SUPERVISORY RESPONSIBILITIES</b></h1><ul><li>
No</li></ul><p></p><p>
EEO / M / F / D / V / Drug Free Workplace</p></div><p></p>

Clinical Information Specialist I

UT Southwestern Medical Center

WHY UT SOUTHWESTERN?
<br>With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
<br><br>
JOB SUMMARY
<br>This position will fulfill the role of a paraprofessional Senior Library Information Specialist. The position works closely with the Digital Archivist/Managing Archivist to digitize items using a variety of scanners and methods. They will actively participate in the creation of metadata for collection upload and uploading these items into the digital archive. The position will be responsible for uploading items into the institutional repository at the direction of the collection development manager.
<br><br>
BENEFITS
<br>UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
<br>PPO medical plan, available day one at no cost for full-time employee-only coverage
<br>100% coverage for preventive healthcare-no copay
<br>Paid Time Off, available day one
<br>Retirement Programs through the Teacher Retirement System of Texas (TRS)
<br>Paid Parental Leave Benefit
<br>Wellness programs
<br>Tuition Reimbursement
<br>Public Service Loan Forgiveness (PSLF) Qualified Employer
<br>Learn more about these and other UTSW employee benefits!
<br><br>
EXPERIENCE AND EDUCATION
<br><br>
Required
<br>Education
<br>Bachelor's Degree In related field.
<br><br>
Experience
<br>3 years archival experience
<br><br>
JOB DUTIES
<br>Performs duties independently and has primary responsibility for various Special Collections Library and University Archives operations and tasks.
<br>Advises clients on questions in an accurate manner, either by telephone, e-mail, or in writing using knowledge found in the archival collections.
<br>Identifies, rehouses, arranges, and describes archival materials. Consults with the archivists as needed.
<br>Using DACS and other standards, creates and edits descriptive finding aids, catalogs items into the institutional repository, and deaccessions items from the catalog as needed.
<br>Digitizes a wide variety of materials for digital preservation and access including photographs, books, and slides.
<br>Identifies conservation needs and performs minor preservation tasks.
<br>Creates original metadata of digital collections for upload into TIND DA or DSpace.
<br>Participates in the planning and execution of unit projects-both cooperative and independent in nature.
<br>Participates in professional development opportunities and works with the University Archivist to apply the skills and tools learned in daily tasks.
<br>Participates in other duties as assigned.
<br>SECURITY AND EEO STATEMENT
<br><br>
Security
<br>This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.
<br><br>
EEO
<br>UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

Senior Library Information Specialist, Library

Invisible Agency

<div><h3 class="jobSectionHeader"><b>Project Overview</b></h3>
<p>
We are sourcing independent Information Specialists to provide their expertise for an AI benchmark evaluation project. As AI models increasingly generate professional-grade data management strategies, information retrieval systems, and content architecture deliverables, their accuracy relies entirely on robust, expert-crafted training data. The objective of this project is to autonomously produce high-quality evaluation tasks, strong prompts, and clear, well-structured rubrics that generate clean, reliable data for model training.</p>
<h3 class="jobSectionHeader"><b>
Project Deliverables &amp; Scope</b></h3>
<p>
Operate autonomously to design complex evaluation frameworks and provide structured training data. Expected deliverables include:</p>
<ul>
<li><b>Task &amp; Prompt Creation:</b> Generating realistic, high-quality prompts that compel the AI model to produce complex, professional-grade deliverables specific to information science, data management, and knowledge organization.</li>
<li><b>Rubric Development:</b> Writing clear, well-structured evaluation rubrics with criteria that are highly specific, non-ambiguous, and easy to score.</li>
<li><b>Benchmark Evaluation Data Generation:</b> Producing clean, reliable training data that directly aids in the evaluation and refinement of AI models handling complex information architecture and retrieval tasks.</li>
<li><b>Quality Assurance &amp; Fact-Checking:</b> Ensuring all generated tasks and scoring criteria reflect strict, real-world data governance standards, research methodologies, and information management best practices.</li>
</ul><h3 class="jobSectionHeader"><b>Required Expertise</b></h3>
<p>
To successfully fulfill the deliverables of this project, Contractors must possess deep industry knowledge to craft realistic professional scenarios.</p>
<p><b>
Core skillset includes:</b></p>
<ul>
<li>Demonstrable professional expertise within the information science, library science, data governance, or knowledge management sectors, with a deep understanding of industry standards, metadata schemas, and search methodologies.</li>
<li>Strong writing and prompt generation skills, with the ability to design highly realistic, complex information retrieval task scenarios for AI evaluation.</li>
<li>Proficiency in rubric generation, specifically the ability to create objective, non-ambiguous scoring criteria that leave no room for subjective interpretation.</li>
<li>A meticulous, detail-oriented approach to fact-checking data architectures, search mechanics, and knowledge bases to generate reliable data for system benchmarking.</li>
</ul>
<p>We offer a pay range of $10-to-$30 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you'll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.</p>
<p><b>
Engagement Type:</b> Freelance / Independent Contractor</p>
<p><b>
Workplace Type:</b> Remote</p></div>

Information Specialist - Freelance AI Trainer Project

U.S. Defense Intelligence Agency

<div><div><h2 class="jobSectionHeader"><b>Summary</b></h2><br>
<p><br>
We are committed to:
</p><ul>
<li>Teamwork: Partnering at all levels and across organizational boundaries for mission accomplishment.</li>
<li>Integrity: Adherence to the highest legal and ethical principles in our responsibilities.
</li><li>Excellence: Unrivaled defense intelligence expertise.
</li><li>Service: Putting the welfare of the Nation and commitment to our mission before oneself.
</li></ul><p></p><p>Learn more about this agency</p></div></div>
<br><div><div><h2 class="jobSectionHeader"><b>This job is open to</b></h2>
</div><div><div><div><h3 class="jobSectionHeader"><b>The public</b></h3>
</div><div>U.S. Citizens, Nationals or those who owe allegiance to the U.S.
</div></div><div><div><h3 class="jobSectionHeader"><b>Federal employees - Excepted service</b></h3>
</div><div>Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria.
</div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Veterans</b></h3>
</div><div>Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
</div></div><div><div><h3 class="jobSectionHeader"><b>National Guard and reserves</b></h3>
</div><div>Current members, those who want to join or transitioning military members.
</div></div></div><h3 class="jobSectionHeader"><b>Clarification from the agency</b></h3>
<p>See &quot;WHO CAN APPLY&rdquo; for more information on who is eligible to apply</p></div>
<br><div><div><h2 class="jobSectionHeader"><b>Duties</b></h2>
</div><p>DIA employs a variety of professionals who serve throughout the workforce to ensure successful operations. To view this position&rsquo;s duties, click Vacancies to be directed to DIA&rsquo;s online application system. Please make note of the position title and 6-digit Job Opening ID number to which you are interested. You can scroll to the bottom of the page to locate the announcement or click on the &ldquo;Advanced Search&rdquo; link and enter in the 6-digit Job Opening ID number in the &ldquo;Job Opening ID&rdquo; field.</p></div>
<br><div><div><h2 class="jobSectionHeader"><b>Requirements</b></h2>
</div><h3 class="jobSectionHeader"><b>Conditions of employment</b></h3>
<ul><li>- U.S. Citizenship - Drug Test - Security Investigation</li>
</ul><p>All applicants must be U.S. citizens and are subject to a thorough background inquiry.<br>
</p><h3 class="jobSectionHeader"><b>Qualifications</b></h3>
<p>Applicants will be assessed against Qualification Requirements (i.e. education, language(s), certification(s), experience etc.). Applicants will also be assessed on their responses to the Mandatory Assessment Factors, which are directly related to the position being filled and are essential for successful job performance. The responses should reference the knowledge and experience areas listed below. Candidates who do not fully address all the Mandatory Assessment Factors will not be given further consideration. A reference to the resume itself will be considered insufficient.<br>
</p><div><h3 class="jobSectionHeader"><b>Additional information</b></h3>
<div><div><p>DIA positions are Defense Civilian Intelligence Personnel System (DCIPS) positions in the Excepted Service under 10 U.S.C. 1601. All applicants must be U.S. citizens at the time of application. Applicants must meet the agency&rsquo;s conditions of employment, to include, but not limited to, satisfactory completion of an initial special background investigation and periodic reinvestigation, completion of any required medical examination and physical requirements, completion of any required personal interviews, favorable completion of any required initial or aperiodic polygraph examinations, completion of any required drug test, satisfactory completion of a two-year Defense Civilian Intelligence Personnel System trial period, and completion of a civilian mobility agreement. All employees are required to sign an agreement not to disclose, in any fashion, classified information to unauthorized persons. All civilian employees are required to participate in the DoD Direct Deposit/Electronic Fund Transfer of Pay (DD/EFT) Program. DIA employees and applicants for employment are protected by federal laws, from discrimination. Employees and applicants are also protected against retaliation. Consistent with federal laws, acts of retaliation against an employee who engages in a protected activity, whistle blowing, or the exercise of any appeal or grievance right provided by law, will not be tolerated. Veterans who are preference-eligible or who have been separated from the armed forces under honorable conditions are encouraged to apply.</p></div></div><br>
<p></p>
<p>Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.</p>
</div><div><div><div><div><div><h1 class="jobSectionHeader"><p>Benefits</p></h1></div></div><div>
<p>A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
</p><p>Please visit our web site, www.dia.mil. Under the &quot;Careers&quot; heading on our web site, you will find a listing of benefits available to DIA employees.</p>
<p>Review our benefits
</p><div><p>Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.</p></div></div></div></div></div></div>
<br><div><h2 class="jobSectionHeader"><b>How you will be evaluated</b></h2>
<p>You will be evaluated for this job based on how well you meet the qualifications above.</p>
<p>In order to qualify for this position, your application must include sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position to which you are applying. To view this position&rsquo;s requirements, click Vacancies to be directed to DIA&rsquo;s online application system. Please make note of the position title and 6-digit Job Opening ID number to which you are interested. You can scroll to the bottom of the page to locate the announcement or click on the &ldquo;Advanced Search&rdquo; link and enter in the 6-digit Job Opening ID number in the &ldquo;Job Opening ID&rdquo; field.</p></div>
<br><div><div><h2 class="jobSectionHeader"><b>Required Documents</b></h2>
</div><p>Please see instructions within the on-line application for this vacancy announcement on the DIA web-site, www.dia.mil.
</p>
<div><h3 class="jobSectionHeader"><b>If you are relying on your education to meet qualification requirements:
</b></h3><p>Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
</p><p>Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.</p></div></div>
<br><div><div><h2 class="jobSectionHeader"><b>How to Apply</b></h2>
</div><p></p><div><div><h4 class="jobSectionHeader"><b>HOW DO I APPLY?</b></h4>
<div><p>Unless specified within the vacancy announcement, you must complete and submit your job application electronically, using DIA's online job tool.</p>
</div><ul><li>Go to: http://www.dia.mil.</li><br>
<br>
Click the link to &quot;Search and Apply for Jobs&quot; or click the link to &quot;Careers&quot; &gt; &quot;Vacancies.&quot;<br>
<li>
</li><br>
<li>Your first visit? Click &quot;New User&quot; to setup your account.</li><br>
<br>
<li>Click &quot;Search&quot; to view Vacancy Announcements for opportunities that interest you.</li><br>
<br>
Save as a Favorite or select the Job Opening to Apply.<br>
<li>
</li><br>
<li>At the top of the &quot;Job Search&quot; page, click &quot;My Favorite Jobs&quot; to view each announcement. Start the application process by clicking the &quot;Apply&quot; at the bottom of the announcement.
<br>
</li>While working on the application, &quot;Save&quot; frequently. When you save the document, prior to final submission, you can exit the application and return later to continue by logging-in and going to Job Search &gt; My Activities &gt; Applications with a status of Not Submitted.<br>
<li>
</li><br>
<li>Finished? Click &quot;Submit.&quot;</li>
<li>You must complete and submit the application prior to the closing date listed on the Vacancy Announcement.</li>
Final applications are not available for revision. If you need to revise your application, complete and submit another application.<br>
<li>
<br>
</li></ul><div><p>All positions in the Defense Intelligence Agency are in the excepted service under 10 USC 1601 appointment authority and covered by the Defense Civilian Intelligence Personnel System (DCIPS), a General Grade (GG) pay system divided into grades and steps similar to OPM&rsquo;s General Schedule (GS) compensation system. All candidates must be U.S. citizens and are subject to a thorough background inquiry and any required medical examinations.</p><br>
</div></div></div><p></p>
<div><h3 class="jobSectionHeader"><b>Agency contact information</b></h3>
 <div>Civilian Operations Division
</div><div><div><div>Phone</div>
<div>Not Available
</div></div><div><div>Address</div>
<div><div><i>Defense Intelligence Agency</i><br>
<i>Bolling AFB</i><br>
<i>Washington, DC 20340</i><br>
<i>
</i></div></div></div></div></div><h3 class="jobSectionHeader"><b>Next steps</b></h3>
<div><div><p>Your application for employment must be prepared and submitted on-line at www.dia.mil. We will notify you, via e-mail, when your application has been received. Later, you will be notified, via e-mail, if DIA is or is not interested in you as a potential employee of our agency.</p></div></div></div><p></p>
<br><div><div><h2 class="jobSectionHeader"><b>Overview</b></h2>
</div><div><div>Accepting applications</div>
<div><div>Open &amp; closing dates</div>
 <div>04/03/2026 to 06/02/2026
</div></div><div><div>Salary</div>
<div>$43,106 - $82,938 per year
</div></div><div><div>Pay scale &amp; grade</div>
<div>GG 07 - 11</div>
</div><div><div>Location</div>
 <div><div><div><div>Washington, DC
</div><div>1 vacancy</div>
</div></div></div></div><div></div><div><div>Telework eligible</div>
<div>No</div>
</div><div><div>Relocation expenses reimbursed</div>
<div>No
</div></div><div><div>Appointment type</div>
<div>Permanent</div>
</div><div><div>Work schedule</div>
<div>Full-time - Full Time</div>
</div><div><div>Service</div>
<div>Excepted</div>
</div><div><div>Promotion potential</div>
<div>11
</div></div><div><div>Job family (Series)</div>
<ul><li>1084 Visual Information
</li></ul></div><div><div>Supervisory status</div>
<div>No</div>
</div><div><div>Security clearance</div>
<div>Sensitive Compartmented Information</div>
</div><div><div>Drug test</div>
<div>Yes</div>
</div><div></div><div><div>Announcement number</div>
<div>126821-02-AG</div>
</div><div><div>Control number</div>
<div>864741800</div></div></div></div>

1084 Visual Information Specialist (General Graphic Design)

Asyan Properties

<div>
 <p>
  <strong>
   We&rsquo;re Hiring: IT Specialist (Zoho CRM &amp; Lead Generation Expert)
  </strong>
 </p>
 <p>
  <strong>
   Company:
  </strong>
  <strong>
   Asyan Properties
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Asyan Properties
  </strong>
  is looking for a skilled and proactive IT Specialist with strong expertise in Zoho CRM, lead generation strategies, and website management. If you are passionate about optimizing systems, driving digital growth, and supporting business operations through technology, we&rsquo;d like to hear from you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Manage, customize, and optimize Zoho CRM to support sales and marketing activities
  </li>
  <li>
   Develop and implement effective lead generation strategies to increase client acquisition
  </li>
  <li>
   Monitor, maintain, and update the company website to ensure performance, usability, and SEO optimization
  </li>
  <li>
   Integrate CRM with website and other digital platforms
  </li>
  <li>
   Analyze data, generate reports, and provide actionable insights to improve conversion rates
  </li>
  <li>
   Provide technical support and troubleshoot system-related issues
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Proven experience working with Zoho CRM (configuration, automation, reporting)
  </li>
  <li>
   Strong knowledge of lead generation tools and digital marketing techniques
  </li>
  <li>
   Experience in website management (WordPress or similar platforms preferred)
  </li>
  <li>
   Basic understanding of SEO, analytics, and user experience optimization
  </li>
  <li>
   Problem-solving mindset with strong attention to detail
  </li>
  <li>
   Ability to work independently and collaboratively
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Experience in the real estate industry is a MUST
   </strong>
  </li>
  <li>
   <strong>
    FULL KNOWLEDGE IN ZOHO CRM SYSTEM
   </strong>
  </li>
  <li>
   Familiarity with integrations (APIs, third-party tools)
  </li>
  <li>
   Knowledge of email marketing and campaign automation
  </li>
  <li>
   Lead Generation
  </li>
  <li>
   website
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer:
  </strong>
 </p>
 <ul>
  <li>
   Competitive salary
  </li>
  <li>
   Opportunity to work in a growing real estate company
  </li>
  <li>
   Supportive and dynamic team environment
  </li>
  <li>
   Career growth opportunities
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  &nbsp;Bay Gate Tower Business Bay
 </p>
 <p>
  <strong>
   Employment Type:
  </strong>
  Full-time
 </p>
 <p>
  <br/>
 </p>
 <p>
  To apply, please send your CV to careers@asyanproperties.ae with the subject line:
  <em>
   IT Specialist &ndash; Zoho CRM
  </em>
  .
 </p>
</div>


Information Technology Specialist

NMC Health plc

<div><p>Actively monitor the networks, systems, applications, IT assets and bio-medical equipment&rsquo;s for suspicious activity and threats. Using offensive and defensive measures and information collected from a variety of sources to identify, analyze, and report events that occur or may occur within the network and make the initial decision on the event/ threat severity.</p></div>
<br><div><ul><li><p>Manage network, intrusion detection and prevention systems.
</p></li><li><p>Conduct periodic compromise assessments across selected networks and propose recommendations based on assessment results.
</p></li><li><p>Conduct physical security assessment of the organization&rsquo;s systems, including servers and networks, ensuring that any unauthorized external physical interference is not actually possible.
</p></li><li><p>Conduct ongoing network hunt activities.
</p></li><li><p>Conduct proactive vulnerability assessment across the network, subnetworks and service traffic to identify potential points of intrusion.
</p></li><li><p>Research and develop methods of tracking and detecting malicious activity within a network.
</p></li><li><p>Develop tools, signatures, and methods of detection for use in incident response activities.
</p></li><li><p>Develop SIEM integrations, dashboards, and analytics to illuminate and visualize threat activity.
</p></li><li><p>Analyze network traffic to provide timely detection, identification, and alerting of possible attacks/intrusions, anomalous activities, and misuse activities and distinguish these incidents and events from benign activities.
</p></li><li><p>Uses data collected from a variety of cyber defense tools (e.g., anti-virus, IDS alerts, firewalls, network traffic logs) to analyze events that occur within their environments, perform cyber defense trend analysis and reporting, and perform event correlation to mitigate threats and gain situational awareness and determine the effectiveness of an observed attack.
</p></li><li><p>Carries out triage to ensure that a genuine security incident is occurring.
</p></li><li><p>Coordinate with entity-wide cyber defense staff to validate network alerts.
</p></li><li><p>Notify designated managers, cyber incident responders, and cybersecurity service provider team members of suspected cyber incidents and articulate the event&rsquo;s history, status, and potential impact for further action in accordance with the organization&rsquo;s cyber incident response plan.
</p></li><li><p>Document and escalate incidents (including event&rsquo;s history, status, and potential impact for further action) that may cause ongoing and immediate impact to the environment.
</p></li><li><p>Provide daily summary reports of network events and activity relevant to cyber defense practices.
</p></li><li><p>Analyze identified malicious activity to determine weaknesses exploited, exploitation methods, effects on system and information.
</p></li><li><p>Validate intrusion detection system (IDS) alerts against network traffic using packet analysis tools.
</p></li><li><p>Isolate and remove malware.
</p></li><li><p>Develop content for cyber defense tools use them for continual monitoring and analysis of network activity to identify malicious activity.
</p></li><li><p>Assist in the construction of signatures which can be implemented on cyber defense tools in response to new or observed threats within the network environment.
</p></li><li><p>Analyze and report organizational security posture trends.
</p></li><li><p>Monitor external data sources (e.g., cyber defense vendor sites, Computer Emergency Response Teams, Security Focus, Threat Intelligence Providers) to maintain updated of cyber defense threat condition and determine which security issues may have an impact on the enterprise.
</p></li><li><p>Provides cybersecurity recommendations based on significant threats and vulnerabilities.
</p></li><li><p>Provide advice and input for Disaster Recovery, Contingency, and Continuity of Operational Plans.
</p></li><li><p>Collect and analyze intrusion artifacts (e.g., source code, malware, and system configuration) and use discovered data to enable mitigation of potential cyber incidents within the enterprise.
</p></li><li><p>Use specialized equipment and techniques to catalog, document, extract, collect, package, and preserve digital evidence.
</p></li></ul><p>Utilize deployable forensics toolkit to support operations as necessary</p></div>
<br><div><p><b>Knowledge
</b></p><ul><li><p>Security concepts such as cyber-attacks and techniques, threat vectors, risk and threat management, incident management etc.
</p></li><li><p>Networking concepts and protocols, and network security attacks, vulnerabilities, processes, methodologies, access control mechanisms, traffic analysis methods.
</p></li><li><p>Cyber threats and vulnerabilities and information dissemination sources (e.g., alerts and advisories).
</p></li><li><p>Cyber defense and vulnerability assessment tools and their capabilities.
</p></li><li><p>System and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, Procedural Language/Structured Query Language [PL/SQL] and injections, race conditions, covert channel, replay, return-oriented attacks, malicious code).
</p></li><li><p>Scripting languages (e.g., Python, Perl, Bash) used in an incident response environment
</p></li><li><p>Incident response and handling methodologies.
</p></li><li><p>Intrusion Detection System (IDS)/Intrusion Prevention System (IPS) tools, applications, methodologies and techniques for detecting host and network-based intrusions.
</p></li><li><p>Threat investigations, reporting and investigative tools.
</p></li><li><p>Cyber defense and information security policies, procedures, and regulations.
</p></li><li><p>Common attack vectors, the different classes of attacks (e.g., passive, active, insider, close-in, distribution attacks) and attack stages (e.g., reconnaissance, scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks).
</p></li><li><p>Cyber attackers (e.g., script kiddies, insider threat, non-nation state sponsored, and nation sponsored), and attackers&rsquo; methodologies.
</p></li><li><p>Signature implementation impact for viruses, malware, and attacks.
</p></li><li><p>Windows/Unix ports and services.
</p></li><li><p>Relevant laws, legal authorities, restrictions, and regulations pertaining to cyber defense activities.
</p></li><li><p>Packet-level analysis using appropriate tools (e.g., Wireshark, tcpdump).
</p></li><li><p>Use of sub-netting tools.
</p></li><li><p>Penetration testing principles, tools, and techniques.
</p></li><li><p>Investigation, auditing and forensics methods, processes, procedures and standards.
</p></li><li><p>Different types of hardware, storage, imaging and file system analysis.
</p></li><li><p>Data backup and recovery.
</p></li></ul><p><b>Skills
</b></p><ul><li><p>Using SIEM/SOAR and Vulnerability Management tools and services.
</p></li><li><p>Sysadmin skills (Linux/Mac/Windows).
</p></li><li><p>Programming skills (Python, Ruby, PHP, C, C#, Java, Perl, and more).
</p></li><li><p>Identifying, analyzing and interpreting trends or patterns in complex data sets.
</p></li><li><p>Developing and deploying signatures.
</p></li><li><p>Detecting host and network-based intrusions via intrusion detection technologies (e.g., Snort).
</p></li><li><p>Using incident handling methodologies.
</p></li><li><p>Collecting data from a variety of cyber defense resources.
</p></li><li><p>Recognizing and categorizing types of vulnerabilities and associated attacks.
</p></li><li><p>Performing packet-level analysis.
</p></li><li><p>Conducting trend analysis.
</p></li><li><p>Using cyber defense reporting structure and processes.
</p></li><li><p>Utilizing a combination of automated and manual testing methods.
</p></li><li><p>Developing automated vulnerability testing scripts and using off the shelf vulnerability testing tools.
</p></li><li><p>Conducting vulnerability scans and recognizing vulnerabilities in networks, systems and applications.
</p></li><li><p>Using of penetration testing tools and techniques.
</p></li><li><p>Applying analytical and problem-solving skills.
</p></li></ul><p><b>Ability
</b></p><ul><li><p>Collaborate with other sections across the department to enhance detection capabilities.
</p></li><li><p>Perform Malware analysis.
</p></li><li><p>Work closely with management to respond appropriately to the results of assessments and mitigation oversight of found vulnerabilities.
</p></li><li><p>Perform data analysis, correlation, and analytics leveraging Security Information and Event Management (SIEM) tools.
</p></li><li><p>Conduct vulnerability scans and recognize vulnerabilities in security systems &amp; devices.
</p></li><li><p>Accurately and completely source all data used in intelligence, assessment and/or planning products.
</p></li><li><p>Apply techniques for detecting host and network-based intrusions using intrusion detection technologies.
</p></li><li><p>Interpret the information collected by network tools (e.g. Nslookup, Ping, and Traceroute).
</p></li><li><p>Prepare and create regular reports to document any security breaches/ incidents.
</p></li><li><p>Provide forensic support to Cyber Security Operations during the investigation of any detected threat or contained incident / event to determine root cause and propose response recommendations as required.
</p></li></ul><p><b>Education and Certification
</b></p><ul><li><p>Bachelor&rsquo;s degree in an information technology, computer science, cyber security or equivalent work experience.
</p></li><li><p>CompTIA Security+
</p></li><li><p>CISSP: Certified Information Systems Security Professional
</p></li><li><p>GCFA: GIAC Certified Forensic Analyst
</p></li><li><p>GCIH: GIAC Certified Incident Handler
</p></li><li><p>GCIA: GIAC Certified Intrusion Analyst
</p></li><li><p>OSCP: Offensive Security Certified Professional
</p></li><li><p>CEH: Certified Ethical Hacker
</p></li><li><p>CPT: Certified Penetration Tester
</p></li></ul><p><b>Experience
</b></p><ul><li><p>3 years of experience in cyber security operations with expertise in managing the Security Operations Center
</p></li><li><p>UAE experience preferred.</p></li></ul></div>

Information Security Specialist

Americana Restaurants

<div>
 <p>
  <strong>
   Who we are?
  </strong>
 </p>
 <p>
  Americana Restaurants is a leading restaurant operator and food &amp; beverage platform in the MENA region. With a legacy that dates back to 1964, we&rsquo;ve grown to represent and manage some of the world&rsquo;s most beloved restaurant brands including KFC, Pizza Hut, Hardee&rsquo;s, Krispy Kreme, and many more across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region.
 </p>
 <p>
  As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team.
 </p>
 <p>
  <strong>
   Role Purpose
  </strong>
 </p>
 <p>
  To support store operations by ensuring accurate POS updates, stable IT systems, and timely technical assistance across hardware, software, and databases.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Implement POS price changes and ensure accuracy.
  </li>
  <li>
   Provide L1/L2 support across systems, software, and hardware.
  </li>
  <li>
   Handle ServiceNow tickets and follow up on requests.
  </li>
  <li>
   Coordinate with vendors and service providers for issue resolution.
  </li>
  <li>
   Maintain the lab and testing environment.
  </li>
  <li>
   Install required files in stores.
  </li>
  <li>
   Diagnose and resolve technical problems.
  </li>
  <li>
   Manage hardware and software staging.
  </li>
  <li>
   Perform additional tasks assigned by the RT Manager or Team Leader.
  </li>
 </ul>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Information Technology or a related field.
  </li>
  <li>
   1&ndash;2 years of experience as an IT Associate or similar role.
  </li>
  <li>
   Experience in restaurant/hospitality IT is preferred.
  </li>
  <li>
   Experience working within a franchise model is an advantage.
  </li>
 </ul>
 <p>
  <strong>
   Technical Skills
  </strong>
 </p>
 <ul>
  <li>
   Knowledge of POS systems and operational technologies.
  </li>
  <li>
   Strong logical thinking and ability to learn new systems quickly.
  </li>
  <li>
   Ability to use data and reports to support operational improvements.
  </li>
  <li>
   Familiarity with hardware/software staging and deployment.
  </li>
  <li>
   Strong vendor management skills.
  </li>
 </ul>
 <p>
  <strong>
   Generic Skills
  </strong>
 </p>
 <ul>
  <li>
   Strong time management and organizational skills.
  </li>
  <li>
   Ability to work effectively in a fast-paced environment.
  </li>
  <li>
   Strong analytical and problem-solving abilities
  </li>
 </ul>
 <p>
 </p>
</div>


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