information systems specialist

Pigeon Engineering

<p>We&rsquo;re Hiring!</p><p><b>GIS Specialist</b></p><p>Contract Duration: One Year<br/>Location: Al Rayyan</p><p><i>Job Responsibilities:</i></p><ul><li>Utilize Geographic Information Systems (GIS) technology to support construction projects.</li><li>Collaborate with engineering teams to ensure accurate mapping and data presentation.</li><li>Oversee the integration of GIS data with infrastructure and drainage projects.</li></ul><p><i>Qualifications:</i></p><ul><li>Minimum of ten (10) years of experience in construction.</li><li>An engineering degree in a relevant discipline is required.</li><li>At least five (5) years of experience in regional handover of major international/regional roads, infrastructure, and drainage projects.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and collaboration abilities.</li></ul><p>Preferred Skills:</p><ul><li>Proficiency in GIS software and tools.</li><li>Experience with international/regional construction standards and practices.</li><li>Ability to manage multiple projects and deadlines effectively.</li></ul><p>Apply today and become a part of our team!</p><p>Send your application to: <b>hiring@pigeonengg.com</b></p><p>Job Type: Contract<br/>Contract length: 12 months</p>

GIS Specialist

Fast Logistics Cargo Transport LLC

<p>We are looking for a skilled <b>IT ERP Specialist</b> to manage, support, and enhance our ERP systems.</p><ul><li>Manage and maintain ERP systems (such as Oracle, SAP, Microsoft Dynamics, Odoo, or other ERP platforms).</li><li>Analyze business processes and identify opportunities for improvement through ERP functionalities.</li><li>Support end-users with system issues, troubleshooting, and training.</li><li>Coordinate with software vendors and internal departments for system upgrades, patches, and maintenance.</li><li>Develop reports, dashboards, and queries as required by management.</li><li>Ensure data accuracy, security, and compliance with company IT policies.</li><li>Assist in ERP implementation, customization, and module integration projects.</li><li>Document system processes, workflows, and user manuals.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s Degree in <b>Information Technology, Computer Science, or related field.</b></li><li><b>2&ndash;5 years of experience</b> in ERP systems (implementation, configuration, or support).</li><li>Experience in <b>UAE business operations</b> preferred.</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,500.00 - AED4,500.00 per month</p>

IT ERP Specialist

ElSewedy Engineering Industries SEI

<div>
 We are seeking a skilled Information Technology Specialist to join our team in the manufacturing sector. This role is crucial in ensuring that our IT infrastructure runs efficiently and effectively to support our operational goals. The ideal candidate will have a strong understanding of both IT hardware and software systems, as well as the ability to troubleshoot and implement technological solutions that enhance our manufacturing processes.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Respond to requests for technical assistance in person, via phone, email, or ticketing system.
  </li>
  <li>
   Diagnose and resolve hardware and software issues on desktops, laptops, printers, and mobile devices.
  </li>
  <li>
   Support and troubleshoot Microsoft Office 365, Windows OS, and other enterprise applications.
  </li>
  <li>
   Monitor and manage IT help desk tickets to ensure timely resolution within SLA targets.
  </li>
  <li>
   Escalate complex problems to appropriate IT teams (network, infrastructure, applications).
  </li>
  <li>
   Set up new user accounts, email addresses, and configure workstations for new hires.
  </li>
  <li>
   Assist with the onboarding and off boarding of employees from an IT perspective.
  </li>
  <li>
   Maintain inventory of IT assets and coordinate hardware replacement and upgrades.
  </li>
  <li>
   Document solutions and maintain a knowledge base of frequent issues and resolutions.
  </li>
  <li>
   Ensure compliance with IT policies, procedures, and cybersecurity standards.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.
  </li>
  <li>
   1&ndash;2 years of experience in a similar IT support/help desk role.
  </li>
  <li>
   Solid knowledge of Windows OS, Microsoft Office Suite, and basic networking.
  </li>
  <li>
   Familiarity with Active Directory, Office 365 admin portals, and remote desktop tools.
  </li>
  <li>
   Strong communication and interpersonal skills.
  </li>
  <li>
   Ability to troubleshoot and multitask in a fast-paced engineering or industrial environment.
  </li>
  <li>
   Fluent in Arabic and good command of English (written and spoken).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Attractive package.
  </li>
  <li>
   Life &amp; Social &amp; Medical insurance.
  </li>
  <li>
   Commission scheme.
  </li>
  <li>
   Transportation provided.
  </li>
 </ul>
</div>


Information Technology Specialist

Veterinary United

<div><div><div><div><b>IT Specialist</b></div></div></div><p><b>
Job Description</b></p><div><div><div><p><b>
OUR TEAM IS LOOKING FOR AN IT SPECIALIST!</b></p><p><b>
Position Overview:</b><br>
The IT Specialist&rsquo;s primary role is to provide support to our staff across our many veterinary hospital locations and our corporate headquarters. Veterinary United has more than 500 team members and 25 locations encompassing Veterinary Hospitals, Boarding Centers, and our corporate headquarters. They will work directly with the Director of Technology and other IT team members to support our growing technology initiatives in a high-volume ticket environment.</p><p><b>
Hours:</b><br>
Full-time position, Monday through Friday, with weekend on-call coverage alternating between IT Department team members.</p><p><b>
Environment:</b><br>
This is an in-office role, with travel to external veterinary medical sites to conduct any physical support when necessary.</p><h3 class="jobSectionHeader"><b>
Responsibilities:</b></h3><p>
Our IT Specialist Team Member will:</p><ul><li>
Install PCs and computer-related equipment (monitors, network switches, etc.).</li><li>
Travel to our multiple in-state veterinary hospitals.</li><li>
Record logs of work done and resolutions into the support ticketing system.</li><li>
Perform remote and in-person diagnostics for satellite veterinary offices.</li><li>
Troubleshoot network-related issues for wireless and wired networks.</li><li>
Assist with updating and preparation of PCs for installation.</li><li>
Conduct repair and replacement of computer and server hardware.</li><li>
Assist with IT inventory tracking through auditing and data entry.</li><li>
Train end users on proper use of technologies such as Microsoft Windows, Microsoft Office, Basecamp, and other related tools.</li><li>
Occasionally lift and move computer equipment, sometimes up to 50 lbs.</li><li>
Collaborate with IT department team members and the organization to implement IT initiatives and project solutions.</li><li>
Perform other job-related duties as assigned.</li></ul><h3 class="jobSectionHeader"><b>
Qualifications:</b></h3><ul><li>
Valid Michigan driver&rsquo;s license.</li><li>
Associate or bachelor&rsquo;s degree in a related field, or commensurate experience.</li><li>
At least 3 years of IT experience with the ability to work independently.</li><li>
Must have reliable transportation; site visits will be required</li><li>
Familiarity with common operating systems such as macOS, Microsoft Windows, iOS, and Android.</li><li>
Strong problem-solving skills related to technology and common computer issues.</li><li>
Experience in computer networking principles (TCP/IP, DNS, DHCP, VPN).</li><li>
Knowledge and experience with IT information security standards, telecom, and VOIP protocols.</li><li>
Knowledge of hardware components, peripheral devices, and system troubleshooting.</li><li>
Experience with Windows Domains, Active Directory, Microsoft Office Suite, Office 365 Online Management, and firewalls.</li><li>
Comfort and familiarity with automation systems and/or automation implementation.</li><li>
Ability to adapt to, and learn, new software systems quickly on the job.</li><li>
Excellent communication skills; able to explain technical concepts to non-technical users.</li><li>
Excellent customer service orientation and a proactive approach to support.</li><li>
IT experience in the field of veterinary or human healthcare preferred.</li></ul><p><b>
Advanced Certifications (Preferred):</b><br>
CompTIA A+, CompTIA Network+, CISSP, CCNA, Microsoft Certified Desktop Support Technician (MCDST), or similar IT certifications.</p><h3 class="jobSectionHeader"><b>
The Perks:</b></h3><ul><li><b>
Competitive Base Salary</b>: Your skills and dedication are valued here. Get compensated for your contributions.</li><li><b>
Paid Time Off</b>: Generous PTO, allowing you to pursue your passions and recharge.</li><li><b>
Health, Dental, Vision, and Pet Wellness Plans Available</b>: Choose from various healthcare options tailored to your needs, prioritizing your health and wellness, as well as your pet&rsquo;s.</li><li><b>
Planet Fitness Membership</b>: Stay fit and energized with a complimentary membership, supporting your fitness goals.</li><li><b>
401(k) with Matching</b>: Secure your future with our matching 401(k) program.</li><li><b>
Fun and Upbeat Culture</b>: Join our vibrant team where positivity thrives, making work not just productive but also enjoyable.</li><li><b>
Make a Difference</b>: Join a team dedicated to making a positive impact, whether it&rsquo;s for two-legged or four-legged friends.</li></ul><p><b>
About Veterinary United</b><br>
Our goal at Veterinary United is to live by the following three words: <i>Inspire, Empower, and Lead!</i></p><p>
Veterinary United is a growing network of hospitals with more than 25 sites in Michigan that focus on high-quality patient care and client satisfaction within a culture of team empowerment. A career in the veterinary field can be rewarding! We have a strong leadership team here to support you along your path of growth and development.</p><p>
Smart, self-motivated, positive people will LOVE our environment. Our organization is a great place to learn from some of the best in the field. We love optimistic attitudes, people who drive with passion, motivated thinkers, and pet- and people-focused individuals. <b>Your future awaits.</b></p></div></div></div></div>

Afreximbank

<div><h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3><p><b>
HR Information Systems &amp; Data Management</b></p><ul>
<li>
Serve as the data management specialist for HR, overseeing the organization, validation, quality and retrieval of HR data within the HRIS.
</li><li>Maintain and update employee data, including new joiners, contract renewals and amendments, ensuring data accuracy and completeness.
</li></ul><p><b>Reporting &amp; Analytics</b></p><ul>
<li>
Prepare HR dashboards, KPIs and standard reports for monthly, quarterly and annual management use.
</li><li>Provide ad-hoc HR data and MIS support for internal stakeholders (e.g., audit, insurance, budgeting, due diligence, etc.).
</li><li>Act as the focal point for the Group HR monthly reporting process, coordinating inputs from relevant HR units.
</li></ul><p><b>Onboarding &amp; HR Process Support</b></p><ul>
<li>
Ensure timely capturing of new employee data in HRIS in coordination with the Talent Acquisition team.
</li><li>Serve as the central recipient of personnel action forms and ensure alignment between documentation and HRIS records.
</li></ul><p><b>Records Management &amp; Confidentiality</b></p><ul>
<li>
Act as HURE Records Management Champion, liaising with HR Units to ensure proper access controls and confidentiality of HR information.
</li><li>Uphold data integrity, confidentiality and compliance with HR records governance frameworks.
</li></ul><p><b>Compliance &amp; Audit</b></p><ul>
<li>
Monitor and validate data accuracy and support internal and external audit processes as the key contact for payroll and personnel data requests.
</li><li>Ensure adherence to HR compliance standards, data protection policies and confidentiality protocols.
</li></ul><p><b>Other Duties</b></p><ul>
<li>
Liaise with IT for any HRIS escalations related to data correction.
</li><li>Perform any other duties as assigned by Senior Management.
</li></ul><p><b>Requirements</b></p><h3 class="jobSectionHeader"><b>
Qualifications &amp; Experience</b></h3><p><b>
Minimum Qualifications</b></p><ul>
<li>
A Bachelor&rsquo;s degree in Human Resources, Business Administration, Information Systems, or a related field from a recognised institution.
</li><li>A relevant postgraduate qualification is preferred.
</li><li>A professional HR certification (e.g. CIPD, SHRM, HRCI) is an added advantage.
</li></ul><p><b>Years &amp; Nature of Experience</b></p><ul>
<li>
A minimum of 3 years of practical experience in Human Resources, preferably within HR Operations, HRIS administration, or HR data/analytics roles.
</li><li>Proven experience working with HR data management and reporting tools.
</li><li>Exposure to SAP and SuccessFactors is critical; familiarity with other HRIS platforms (e.g. Oracle, Workday) is an advantage.
</li><li>Strong experience in managing HR records and ensuring confidentiality and data integrity.
</li><li>Prior experience supporting audits, compliance reviews, or data assurance processes is desirable.
</li></ul><p><b>Skills &amp; Competencies</b></p><ul>
<li>
Exceptional data accuracy, attention to detail, and analytical capability.
</li><li>Strong Excel proficiency and advanced use of HR dashboards or reporting tools.
</li><li>Ability to interpret and present HR data clearly and logically to non-technical audiences.
</li><li>Excellent organisational and prioritisation skills with a process and governance mindset.
</li><li>Ability to maintain confidentiality and handle sensitive employee data.
</li><li>Strong interpersonal skills with the ability to collaborate across multiple HR units.
</li><li>Effective communication skills in English (written and spoken); knowledge of French, Arabic, or Portuguese is an added advantage.
</li><li>Ability to function in a multicultural, fast-paced and change-oriented environment.
</li><li>Self-driven, proactive, and able to work with minimal supervision.</li>
</ul><p><b>
Benefits</b></p><ul>
<li>
Private Health Insurance</li>
<li>Pension Plan</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li></ul></div>

Senior Analyst, Human Resources (Data, Analytics & Reporting)

Department of Technology

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p>Under general direction of the California Network and Telecommunications (CALNET) Program's Operations IT Manager I (IT Mgr I), the IT Specialist II (IT Spec II) performs a variety of very complex tasks including analysis and implementation of strategic telecommunications program initiatives, evaluation and continuous improvement of operational processes, and development and monitoring of contractor oversight methods and practices. CALNET Operations supports over 2,100 customers who utilize statewide telecommunications contracts offering voice, data, broadband, cellular, contact center and 1,000s of related services. CALNET Operations also leads contractor oversight, monitoring and compliance efforts performed by various staff and teams throughout the Program. The IT Spec II serves as the lead technical resource responsible for mentoring other staff and independently conducting the most complex assignments, and must have ability to assess complex technical studies, surveys, and telecommunications software, hardware and services provided by private industry suppliers to oversee contractor compliance with contract terms and conditions as well as support customers purchasing services offered by the CALNET contracts.</p><p>
The CALNET Program establishes and manages a suite of telecommunications and network services contracts for the State of California and local public entities. Through the CALNET Program, California Department of Technology (CDT) establishes telecommunications policy for the state's executive branch agencies.</p><p>
This position is designated under the Conflict-of-Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete form 700 within 30 days of appointment. Failure to comply with the Conflict-of-Interest Code requirements may void the appointment.</p><p>
Telework</p><div>
Telework is available</div><div></div><div><br>
Visa Sponsorship</div><p>
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.</p><p>
You will find additional information about the job in the <b>Duty Statement</b>.</p>
</div><p></p><div><p>Working Conditions</p>
<p></p><div>CA Residency:</div><div>
Candidates who reside outside of the State of California may be admitted to the job interview. However, upon a job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.</div><ul><li>
Possess proficiency with a personal computer and Microsoft business applications.</li><li>
Possess proficiency with using web sites, databases, Service Desk software applications, and business application systems that support the contract development and management functions.</li><li>
Work additional hours as needed (frequency varies).</li><li>
Travel as needed (the most frequent travel is local; rare overnight trip).</li></ul><div></div>
</div></div><p></p><div><div><p>Minimum Requirements</p>
You will find the Minimum Requirements in the Class Specification.<ul><li>
INFORMATION TECHNOLOGY SPECIALIST II</li></ul>
</div><div><p>Additional Documents</p>
<ul><li>Job Application Package Checklist</li><li>
Duty Statement</li></ul>
</div></div><div><div><p>Position Details</p>
<div><div><div><b>Job Code #:</b> </div><div>JC-496070
</div></div><div><div><b>Position #(s):</b>
</div><div><div>695-390-1414-085</div>
</div></div><div><div><div><b>Working Title:</b> </div><div><b>Senior Business Analyst</b>
</div></div></div><div><div><b>Classification:</b> </div><div>INFORMATION TECHNOLOGY SPECIALIST II
<div>$8,625.00 - $11,557.00 A
</div>New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
</div></div><div></div><div><div><b># of Positions:</b> </div><div>1
</div></div><div><div><b>Work Location:</b> </div><div>Sacramento County
</div></div><div><div><b>Telework:</b> </div><div>Hybrid
</div></div><div><div><b>Job Type:</b> </div><div>Permanent, Full Time
</div></div><div><div><div><b>Work Shift:</b> </div><div>8:00 am - 5:00 pm
</div></div></div><div><div><div><b>Work Week:</b> </div><div>Monday - Friday
</div></div></div></div></div><div><p>Department Information</p>
<div><p>The California Department of Technology (CDT) is the guardian of public data, a leader in information technology (IT) services and solutions, and has broad responsibility and authority over all aspects of technology in California state government, including policy formation, interagency coordination, IT project oversight, information security, technology service delivery, and advocacy.<br>
<br>
As an industry leader, we are committed to partnering with state and local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government IT projects and services. Our success and legacy of service is reliant upon our highly talented, dedicated, and diverse workforce, for it is our individual cultural diversity, backgrounds, experiences, perspectives, and unique identities that spark our collaborative strength and innovative approach to serving the State of California</p>
</div><p>Department Website: https://cdt.ca.gov/career-opportunities/job-openings/
</p></div></div><div></div><div><div><p>Special Requirements</p>
<div></div><div><div><b>Do not submit the &ldquo;Equal Employment Opportunity&rdquo; questionnaire (page 5) with your completed state application (STD. 678) &ndash; For exam use only.</b></div><div></div><p><b><br>
Please do NOT include your Social Security Number on any of the submitted documents.</b><br>
<br>
<b>Statement of Qualifications (SOQ)</b></p><div><b>
All interested applicants are required to submit a Statement of Qualifications (SOQ).</b> You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full question/prompt of the numbered items prior to your response. The SOQ header should include the Job Code #, your name, &ldquo;Statement of Qualifications&rdquo;. The SOQ should include specific examples of your education, training, and/or experience. Please include places of employment, pertinent dates and duties performed. Limit your SOQ to 2 pages, single-spaced, one-inch margin, and ten-point Arial font.</div><div></div><div><b><br>
Note:</b> Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and r&eacute;sum&eacute;s do not take the place of the SOQ.</div><div><b><br>
1. Describe a current or past job responsibility which required that you provide excellent customer service.</b></div><div></div><div><b><br>
2. Provide examples of when you have demonstrated exceptional leadership skills.</b></div><p></p><div>
</div></div></div><div><p>Application Instructions</p>
<div><p>Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
</p>Final Filing Date: 11/7/2025
<p><b>Who May Apply</b></p>
<div>Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
<br>
<br>
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
</div><p><b>How To Apply</b></p>
<div>Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:<br>
<div><p><b>Address for Mailing Application Packages</b></p>
<p>You may submit your application and any applicable or required documents to:</p><br>
<div></div><div><div><div>Department of Technology
</div><div>Human Resources
</div><div>Attn: Nicole Robinson RPA 25-085/JC496070
</div><div>Selection Services Unit
</div><div>P.O. Box 1810
</div><div>Rancho Cordova, CA 95741
</div></div></div></div><div><p><b>Address for Drop-Off Application Packages</b></p>
<p>You may drop off your application and any applicable or required documents at:</p><br>
<div></div><div><div><div><div>Department of Technology
</div><div>Drop Off 2nd Floor Security
</div><div>Human Resources
</div><div>10860 Gold Center Drive
</div><div></div><div>Rancho Cordova, CA 95670
</div><div>Nicole Robinson /RPA 25-085/JC496070
</div><div>08:00 AM - 05:00 PM
</div></div></div></div></div></div><p><b>Required Application Package Documents</b></p>
<p>The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
</p><ul><li>Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.</li>
<li>Resume is required and must be included.</li>
<li>Statement of Qualifications - <b>Required. Please see &quot;Special Requirements&quot; section for further information.</b><br>
</li>
</ul></div>Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
</div></div></div><div><p>Desirable Qualifications</p>
<div>In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
</div><div><ul><li>Apply creative thinking and leadership in the architecture and design of IT business processes and supporting systems.</li><li>
Prepare professional written reports and presentations, and present technical, procedural or policy information in plain language, both orally and in writing.</li><li>
Effectively manage vendors and validate vendor reporting.</li><li>
Effectively lead, train and mentor other staff.</li><li>
Effectively solve customer service inquiries, problems and issues with tact, diplomacy and professionalism at all times.</li><li>
Understand and apply experience and knowledge of troubleshooting telecommunications and network service issues, including SLAs and ITIL principles.</li><li>
Work independently as well as cooperatively with others on complex assignments and maintain effective working relationships, as well as confidentiality.</li><li>
Analyze information and situations, reason logically, identify and solve problems, draw valid conclusions, and develop effective solutions.</li><li>
Successfully manage changing priorities, multiple tasks, and deadlines.</li><li>
Use a wide array of technology tools including MS Teams, PowerPoint, Office, Adobe, databases, video recording tools, SharePoint, FTP, reporting tools, databases, and others.</li></ul>
</div></div><div><p>Benefits</p>
<div>Benefit information can be found on the CalHR website and the CalPERS website.
</div></div><div><p>Contact Information</p>
<div><p>The Hiring Unit Contact is available to answer questions regarding the position or application process.
</p><p><b>Department Website:</b> https://cdt.ca.gov/career-opportunities/job-openings/
</p><p><b>Hiring Unit Contact:
</b><br>
Robin Davis<br>
(916) 228-6453<br>
robin.davis@state.ca.gov
</p><div><p>Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
</p><b>EEO Contact:</b><br>
Melissa Carlin<br>
(916) 460-9867<br>
melissa.carlin@state.ca.gov
</div><p>California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
</p></div></div><div><p>Additional Application Instructions</p>
<p></p><p>Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.</p><p><b>
Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 10/2023. The position number and job control number must be identified in the job title line of the STD 678 (these numbers will auto-populate in the job title of the STD 678 if submitting an electronic application through CalCareers Account).</b><b><i> </i></b><b>The hard copy application MUST be signed</b><b><i>. Applicants who fail to submit the most current version of the STD. 678 may be disqualified. </i></b><b><i>Employment Application STD. 678</i></b></p><p><b>
Note</b>: Applications MUST include the &ldquo;From dates&ldquo; and &ldquo;To&rdquo; dates, &ldquo;Hours Per Week&rdquo;, and &ldquo;Duties Performed&rdquo; fields for all job listed in the &ldquo;Employment History&rdquo; fields, and contact names and phone numbers of supervisors. State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Applications that are submitted blank will be considered incomplete. Reference to a resume in place of a description of the duties will not be accepted. <b>Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.</b></p><p>
 Please note that the CalCareer system <b><i>will not</i></b> allow you to make changes to your application information once it is submitted. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at (866) 844-8671</p>
</div><p></p><div><p>The Fine Print</p>
<p></p><div>If you have questions about the State Hiring Process visit our Career Opportunities webpage at https://cdt.ca.gov/career-opportunities/state-hiring-process.</div><div></div><div><br>
Training and Development Assignment may be considered. Additional positions may be filled from this recruitment.</div>
</div><p></p><div><div><p>Equal Opportunity Employer</p>
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INFORMATION TECHNOLOGY SPECIALIST II

ROZEE.PK

<div><div><div><p><b>PLEASE DON NOT APPLY ONLINE</b></p>
<p><b>
Purpose of the APW</b></p>
<p>
The purpose of this assignment is to provide technical assistance hire an implementing partner to work closely with IT/Software Development firm for the pilot &amp; scaleup of FP DAK into existing Electronic Medical Records (eMRs) in Sindh, Department of Health called Electronic Client Record (eCR)-a web-based system with dashboard.</p>
<p><b>
Background</b></p>
<p>
Pakistan&rsquo;s population has grown nearly nine-fold since its independence in 1947, rising from 27 million to 240 million in 2017.5 With an annual population growth rate of 2.55%, Pakistan has already surpassed Brazil to become the fifth-most populous country in the world, a milestone projected for 2050.5,6 Despite a significant reduction in the Total Fertility Rate (TFR) from 5.5 births per woman (1991) to 3.6 births (2017-18), Pakistan&rsquo;s TFR remains the second highest in South Asia.7 The Government of Pakistan has taken steps since early 1990s to improve family planning services through strengthening all building blocks of health system. A hallmark intervention was engaging Lady Health Workers (LHWs). Unfortunately, coverage and quality of family planning counselling is not optimal rendering on-going challenges of slow progress on FP indicators even more complex - resulting in missed opportunities for counselling and service delivery.</p>
<div>
The WHO Digital Adaptation Toolkit (DAK) for Family Planning transforms global guidance into easy-to-use digital formats that can be integrated into national health systems. It aims to strengthen FP services by enhancing quality, accessibility, and alignment with global and national guidelines&mdash;supporting Pakistan&rsquo;s commitments under SDG 3.7 and CCI recommendation (universal access to reproductive health services). The objective of the FP DAK is to translate WHO&rsquo;s family planning recommendations into standardized digital content for integration within national health information systems, promoting consistent indicators, terminology, and data standards for interoperability across programs and platforms. It also aims to provide a structured approach for piloting, validating, and scaling digital family planning solutions, ensuring timely and accurate data for improved counselling, program monitoring, and policy decision-making.
</div><p><b>Rationale and Objectives</b></p>
<p>
To address these gaps, the proposed initiative aims to hire an implementing partner to work closely with IT/Software Development firm for the pilot &amp; scaleup of FP DAK into existing Electronic Medical Records (eMRs) in Sindh, Department of Health called Electronic Client Record (eCR)- a web-based system with dashboard ensuring that eMRs/eCR will standardize FP workflows and data collection into existing systems and also achieve the following objectives through use of the FP DAK:</p>
<ul>
<li>Provide automated decision-support for providers</li>
<li>Promote system interoperability and sustainability to avoid verticality</li>
<li>Strengthen evidence-based policy and program decisions at provincial and federal levels</li>
<li>Enhance facility-level counseling to improve PPFP/PAFP uptake</li>
<li>Capacity building of healthcare providers for DAK application use in a structured way</li>
</ul>
<div><b>Expected Outputs</b></div>
<ul>
<li> Review and modification (if needed) of the existing EMRs with embedded FP DAK workflows, data dictionary, and decision-support logic.</li>
 Integration and scaleup of the EMR with FP DAK into the Sindh DHIS2 Dashboard and Common Dashboard at National Level that is called National Digital Health Hub (NDHH) with interoperable data flow (EMR<li> Common Dashboard/NDHH).</li>
<li>Pilot in Sindh.</li>
<li>Delivery of technical support in effective and managed manner.</li>
<li>Training of master trainers in Sindh.</li>
<li>Final report with pilot, including lesson learned from piloting<b>.</b></li>
</ul>
<div><b>Scope of work:</b></div>
<div>
The selected consulting firm will work closely with Ministry of NHSR&amp;C, PWD Sindh and WHO Pakistan for undertaking the integration of the Family Planning Digital Adaptation Kit (FP DAK) within the existing digital platforms.</div>
<p>
1.<b> Governance and Coordination</b></p>
<ul>
<li>Utilize existing TWG/Core Committee (M/o NHSR&amp;C, WHO, Pathfinder and partners) for coordination and oversight.</li>
<li>Utilize existing provincial TWGs/core committees on family planning and health information system for coordination and technical guidance.</li>
<li>Secure government approval and acquire source code for the existing EMR modification in Sindh.</li>
</ul>
<div> 2. <b>Facility Mapping and Infrastructure Assessment</b></div>
<ul>
<li>Decision on districts for pilot &amp; scaleup in Sindh</li>
<li> Identify and categorize facilities for scaleup in Sindh</li>
<li>Assess facility readiness, including connectivity, hardware, and staff digital literacy (requirements to be specified by vendor)</li>
<li>Assess hosting environment, server capacity, and backup mechanisms</li>
</ul>
<p>3. <b>Software Development and Modification</b></p>
<ul>
<li>Planning, platform/system assessment, gap analysis &amp; requirements gathering</li>
<li>Review existing EMR architecture to assess readiness for FP DAK adaptation and acquire source code.</li>
<li> Identify required software modifications and interoperability needs (APIs, data exchange standards, FHIR compatibility).</li>
<li>Map existing data elements and workflows against FP DAK metadata and indicators.</li>
<li>Review and embed all the five FP DAK components (696 elements) in the proposed technology to alter if needed to be piloted and scaled up in Sindh:</li>
</ul>
<ul><li> A &ndash; Registration (78 data elements)</li></ul>
<ul><li> B &ndash; Client Profile (355 data elements)</li></ul>
<ul><li> C&ndash; Counselling (175 data elements)</li></ul>
<ul><li> D &ndash; Service Provision (67 data elements)</li></ul>
<ul><li> E &ndash; Referral (21 data elements)</li></ul>
<ul>
<li>Ensure that the EMR integrates all FP DAK data elements into the EMR data model and configures decision-support logic to guide providers through registration, client profile, counselling, service provision, and referral.
</li><li>Ensure real-time interoperability with Provincial DHIS2 and National NDHH via standard APIs and HL7 FHIR mapping (Health Level Standard 7 / First Health Intervention Regulations).</li>
<li>Prepare high-level technical design document (data flow diagrams, architecture updates).</li>
<li>Develop data mapping schema linking FP DAK data elements to local systems.</li>
<li>Conduct internal testing, user acceptance testing (UAT), and refinements and then scaleup.
</li></ul><p>4.<b> Training Rollout
</b></p><ul><li>Organize and conduct 3 trainings (hands on sessions) for master trainers in Sindh</li>
<li>Train facility-level staff in districts.</li>
<li>Training content will include:</li>
</ul>
<ul><li> FP DAK workflows in EMRs</li></ul>
<ul><li> Use of decision-support functions</li></ul>
<ul><li> Troubleshooting and EMR configuration, with technical/user manuals</li></ul>
<p>
5.<b> Support and Maintenance
</b></p><ul><li>Establish a helpdesk for incident reporting for the duration of the contract.</li>
<li>Conduct system health checks and feature updates.</li>
</ul>
<p>6.<b> Integration with provincial and national dashboards</b></p>
<ul>
<li>Enable real-time FP data sharing in NDHH and provincial DHIS2 dashboard in Sindh though customized EMR.</li>
</ul>
<div><b>Planned timelines (tentative)</b></div>
<div>
Start date: 01/11/2025</div>
<div>
End date: 30/12/2025</div>
<div><b>
Deliverables and Timelines</b></div>
<div><b>
Deliverable#1: </b>Planning, system assessment, and partner engagement &ndash;<b> November 2025</b></div>
<ul>
<li>Platform/system assessment conducted</li>
<li>Partner engagement and coordination initiated</li>
<li>Gap analysis and requirements gathering completed</li>
</ul>
<div><b>Deliverable#2: </b>System integration and development<b> &ndash; November 2025</b></div>
<ul>
<li>DAK platform ingestion and integration completed</li>
<li>Customized existing EMR developed, modified with contextualized FP DAK adaptation and modification</li>
<li>EMR system updated and aligned with the national FP DAK package</li>
<li>Validated FP DAK implementation roadmap and technical documentation produced</li>
</ul>
<div><b>Deliverable#3: </b>Testing, quality assurance, and training<b> &ndash; December 2025</b></div>
<ul>
<li>Internal testing and QA conducted</li>
<li>UAT preparation, execution, and reporting completed</li>
<li>QA report and UAT test cases finalized and approved by stakeholders</li>
<li>Technical workshops, ToT, and cascade trainings conducted</li>
<li>SOPs refined and updated in coordination with technical partners</li>
</ul>
<div><b>Deliverable#4</b>: Pilot implementation and review<b> - December 2025</b></div>
<ul>
<li>Pilot rollout conducted in districts</li>
<li>Field testing, monitoring, and deployment planning carried out</li>
<li>Pilot review completed with recommendations for scale-up</li>
</ul>
<div><b>Deliverable#5: </b>Documentation and reporting<b> &ndash; December 2025</b></div>
<ul>
<li>Comprehensive report documenting key findings from testing, deployment, and monitoring</li>
<li>Final report summarizing lessons learned, challenges, and recommendations from piloting to scale-up in Sindh and guidance for ICT and Punjab</li>
<li>Hand over source code, database and technical documentation to pathfinder and DoH Sindh</li>
</ul>
<div><b>Technical Supervision:</b></div>
<div><b>
Responsible Officer: </b>Technical Officer RMNCAH</div>
<div><b>
Manager: </b>Public Health Specialist (Health Promotion and Determinants)</div>
<div><b>
Qualifications and Expertise:</b></div>
<div>
Qualifications required</div>
<div>
Consultant/firm: Core team having Master&rsquo;s degree in Public Health or Social Science and/or Information Technology (IT) with demonstrated expertise in Health Information Systems, public health/primary health care issues in Pakistan.</div>
<div>
Experience required</div>
<ul>
<li>Experience in Health Information Management System in Pakistan and experience of working with government.</li>
<li>Experience of Electronic Information Management Systems and dashboards.</li>
<li>Ability to meet tight deadlines and to work effectively under pressure</li>
<li>Demonstrated excellence in producing technical documents and digital tools.</li>
</ul>
<div><b>To Apply</b></div>
<div>
Interested Consultants/ Firms are required to submit a proposal.</div>
<div><b><i>
Do not apply online:</i></b> The Technical and Financial Proposals are required to be submitted in separate sealed envelopes on the following address with the title of assignment on envelope by COB 27 Oct 2025.</div>
<div><b>
Address:</b> c/o Team Lead HPLC, WHO Country Office Pakistan, NIH Premises Park Road, Chak Shehzad, Islamabad.</div><br>
<p></p>
<br>
<br>
</div><div></div><div><h4 class="jobSectionHeader"><b>TOTAL POSITIONS</b></h4>
<p>1</p>
<h4 class="jobSectionHeader"><b>POSTED ON</b></h4>
<p>October 20, 2025</p>
<h4 class="jobSectionHeader"><b>EXPIRY DATE</b></h4>
<p>October 27, 2025</p>
<h4 class="jobSectionHeader"><b>BUSINESS</b></h4>
<p>WHO</p>
<h4 class="jobSectionHeader"><b>CATEGORY</b></h4>
<p>Health &amp; Medicine</p>
<h4 class="jobSectionHeader"><b>JOB TYPE</b></h4>
<p>APW</p>
<h4 class="jobSectionHeader"><b>MINIMUM EDUCATION</b></h4>
<p>Masters
</p><h4 class="jobSectionHeader"><b>CAREER LEVEL</b></h4>
<p>APW (Agreement for Performance of Work)
</p><h4 class="jobSectionHeader"><b>MINIMUM EXPERIENCE</b></h4>
<p>5 Years(Experience in Health Information Management System in Pakistan and experience of working with government. Experience of Electronic Information Management Systems and dashboards. (See JDs section regarding experience requirement))</p></div></div></div>

AGREEMENT FOR PERFORMANCE OF WORK (APW)

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INFORMATION TECHNOLOGY SPECIALIST II

AGREEMENT FOR PERFORMANCE OF WORK (APW)