information systems technician

ABIS

On-siteABIS / HRFull timeABIS-1028
<br><br>
Al Jubail, Eastern Province, Saudi Arabia
<br>Description
<br><br>
ABIS is looking for a skilled IT Technician to provide technical support and ensure smooth operation of IT systems within our organization. The IT Technician will be responsible for troubleshooting hardware and software issues, maintaining network systems, and assisting users with technical problems. This role requires a proactive individual with strong problem-solving skills and the ability to work efficiently both independently and as part of a team.
<br><br>
Responsibilities
<br>Install, configure, and maintain computer hardware, software, and networks.
<br>Provide technical support to end users for hardware, software, and network issues.
<br>Perform routine maintenance and updates on IT systems to ensure reliable performance.
<br>Diagnose and resolve technical problems in a timely manner.
<br>Maintain accurate records of IT assets, inventory, and support activities.
<br>Assist in the setup and support of new equipment and IT infrastructure projects.
<br>Collaborate with team members to improve IT systems and processes.
<br>Requirements
<br>Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
<br>Proven experience or knowledge in computer hardware, software, and networking.
<br>Familiarity with operating systems such as Windows, macOS, and Linux.
<br>Strong troubleshooting and problem-solving skills.
<br>Good communication and customer service skills.
<br>Ability to work independently as well as part of a team.
<br>Basic knowledge of networking protocols and configurations.

IT Technician

LOTUSPEARL LLC

<p>We are looking for a dedicated and technically skilled <b>IT &amp; CCTV Technician</b> to join our team. The ideal candidate will have hands-on experience in installing and maintaining CCTV systems, as well as general IT infrastructure and networking. You will be responsible for on-site installations, troubleshooting, and ensuring our clients' security and IT systems are running optimally.</p><p><b>Key Responsibilities</b></p><ul><li><b>CCTV Systems:</b> Installation, configuration, and maintenance of IP Camera systems (knowledge of SIRA standards is a plus).</li><li><b>Networking:</b> Structured cabling (CAT6, Fiber Optic), termination</li><li><b>IT Support:</b> Troubleshooting hardware and software issues</li><li><b>ELV Systems:</b> Basic knowledge of Access Control, Intercom</li></ul><p><b>Requirements &amp; Qualifications</b></p><ul><li><b>Experience:</b> Minimum 1 year of hands-on experience in CCTV and IT networking.</li><li><b>Technical Skills:</b> Proficiency in cable pulling, trunking, and rack dressing.</li><li><b>Communication:</b> Ability to communicate effectively with the team and clients.</li><li><b>Availability:</b> Ready to join immediately.</li><li><b>Nationality:</b> Open to all nationalities.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary based on experience (AED 1,500 - 2,000).</li><li>Opportunity to work on diverse security and IT projects across the UAE.</li><li>A professional and supportive work environment.</li></ul><p>Job Type: Full-time</p><p>Pay: AED1,500.00 - AED2,000.00 per month</p><p>Work Location: In person</p>

BSCBCD

<div><div>We are seeking a skilled, reliable, and proactive <b>IT Systems Administrator and Education Technology Technician</b> to oversee and support the school&rsquo;s day-to-day technology operations. The role will be responsible for managing the school&rsquo;s <b>Google Workspace for Education platform</b>, acting as the <b>system administrator</b> for related services, and providing technical support across all major school technology systems and devices.<br>
</div><div>
This position will also support the setup, maintenance, troubleshooting, and ongoing management of the school&rsquo;s <b>student information system (SIS)</b>, staff and student devices, smart boards, laptops, desktop computers, printers, internet and network access, and other educational technology tools used across the school.<br>
</div><div>
The successful candidate should be able to provide both <b>hands-on technical support</b> and <b>systems administration</b>, while helping ensure that the school&rsquo;s technology environment runs smoothly, securely, and efficiently.<br>
</div><div><b>
Key Responsibilities:</b><br>
<b>Google Workspace for Education Administration:</b></div><ul><li>
Serve as the main administrator for the school&rsquo;s <b>Google Workspace for Education</b> environment.</li><li>
Manage user accounts for staff and students, including setup, suspension, password resets, group management, and permissions.</li><li>
Administer Google Classroom, Google Meet, Drive, Gmail, Calendar, shared drives, and related services.</li><li>
Set up and manage organizational units, user policies, security settings, and access controls.</li><li>
Support the rollout and management of <b>Education Plus</b> features and other Google education tools.</li><li>
Monitor system usage, storage, security, and compliance.</li><li>
Troubleshoot issues related to login, email, Google Classroom, Meet, Drive access, and device syncing.</li><li>
Support teachers and leadership in making effective use of the Google education platform.</li></ul><div><b>
School Technology and Device Support:</b></div><ul><li>
Provide technical support for all school IT equipment and systems.</li><li>
Install, configure, maintain, and troubleshoot:<ul><li>
Smart boards</li><li>
Laptops</li><li>
Desktop computers</li><li>
Printers and scanners</li><li>
Projectors</li><li>
Classroom display systems</li><li>
Staff and student devices.</li><li>
School Wi-Fi and internet-connected devices.</li></ul></li><li>
Ensure all classroom technology is working properly and ready for daily use.</li><li>
Conduct routine inspections and preventive maintenance of equipment.</li><li>
Coordinate repair and replacement of damaged or faulty equipment.</li></ul><div><b>
Student Information System (SIS) Management:</b></div><ul><li>
Support the implementation, setup, and daily operation of the school&rsquo;s <b>Student Information System.</b></li><li>
Manage student, staff, timetable, attendance, grading, and reporting related system functions as required.</li><li>
Assist with user training and support for the SIS platform.</li><li>
Help ensure data accuracy, system integrity, and timely updates.</li><li>
Liaise with SIS providers or vendors where needed for support and troubleshooting.</li></ul><div><b>
Network and Infrastructure Support:</b></div><ul><li>
Assist with the monitoring and basic maintenance of the school&rsquo;s network, internet connectivity, Wi-Fi access, and shared systems.</li><li>
Work with external IT vendors, internet service providers, or contractors when needed.</li><li>
Help ensure stable connectivity across classrooms, offices, and shared learning spaces.</li><li>
Maintain asset records and documentation for hardware, software, licenses, and warranties.</li></ul><div><b>
Technical Support and User Assistance:</b></div><ul><li>
Provide day-to-day helpdesk support to staff, leadership, and authorized users.</li><li>
Respond promptly to technical issues and minimize downtime.</li><li>
Train staff on the use of school systems and digital tools where needed.</li><li>
Support teachers in the use of classroom technology and hybrid learning systems.</li><li>
Assist with school events, presentations, online meetings, and other technology-related operational needs.</li></ul><div><b>
Security, Data Protection, and Compliance:</b></div><ul><li>
Help maintain the security of school systems, user accounts, and devices.</li><li>
Apply security settings, software updates, patches, antivirus, and access controls.</li><li>
Monitor for technical risks, unauthorized access, and system misuse.</li><li>
Support backup processes and data protection procedures.</li><li>
Maintain confidentiality of school, staff, and student information at all times.</li></ul><div><b>
Strategic and Operational Support:</b></div><ul><li>
Support the school in planning and improving its technology systems and digital learning environment.</li><li>
Recommend practical solutions for improving efficiency, performance, and reliability.</li><li>
Assist in the rollout of new school technology systems and upgrades.</li><li>
Contribute to the development of procedures, user guides, and IT policies where required.</li></ul><div><b>
Qualifications:</b></div><ul><li>
Bachelor&rsquo;s degree or diploma in <b>Information Technology, Computer Science, Systems Administration</b>, or a related field.</li><li>
Relevant certifications in Google Workspace administration, networking, hardware support, or Microsoft/IT systems are an advantage.</li><li>
Strong working knowledge of <b>Google Workspace for Education administration.</b></li><li>
Experience supporting <b>school technology systems</b>, education platforms, or similar environments preferred.</li><li>
Experience with <b>SIS platforms</b>, educational software, or school administration systems is highly desirable.</li><li>
Good understanding of IT hardware, software, networking, account administration, and troubleshooting.</li><li>
Experience with smart classroom technologies is an advantage.</li></ul><div><b>
Experience:</b></div><ul><li>
Minimum <b>3&ndash;5 years of relevant IT support and systems administration experience.</b></li><li>
Previous experience in a <b>school, training center, or educational institution</b> is strongly preferred.</li><li>
Experience supporting both administrative and classroom technology environments preferred.</li></ul><div><b>
Skills and Competencies:</b></div><ul><li>
Strong technical troubleshooting skills.</li><li>
Good understanding of Google Admin Console and cloud-based systems.</li><li>
Ability to manage multiple tasks and priorities across a busy school environment.</li><li>
Strong communication and user support skills.</li><li>
Ability to work independently and solve problems efficiently.</li><li>
Organized, dependable, and service-oriented.</li><li>
Able to explain technical issues clearly to non-technical staff.</li><li>
Strong sense of responsibility, confidentiality, and professionalism.</li></ul><div><b>
Key Areas of Oversight: </b>The role may be expected to oversee and support areas such as:</div><ul><li>
Google Workspace for Education.</li><li>
Google Classroom and Meet setup.</li><li>
Education Plus implementation support.</li><li>
SIS platform administration.</li><li>
Smart boards and classroom presentation systems.</li><li>
Laptops, desktops, tablets, and printers.</li><li>
Staff and student account management.</li><li>
Internet, Wi-Fi, and connected devices.</li><li>
IT inventory and asset tracking.</li><li>
Technical onboarding and staff support.</li></ul><div><b>
Working Conditions:</b></div><ul><li>
School-based role with daily on-site presence.</li><li>
May require support before or after school hours during setup periods, events, examinations, system rollouts, or urgent technical issues.</li></ul><div><b>
Preferred Personal Attributes:</b></div><ul><li>
Proactive.</li><li>
Patient and approachable.</li><li>
Solutions-focused.</li><li>
Detail-oriented.</li><li>
Calm under pressure.</li><li>
Committed to supporting teaching and learning through effective technology use.</li></ul></div>

IT Systems Administrator and Education Technology Technician

Arkansas Regional Organ Recovery Agency (ARORA)

<p><b>Department</b>: Information Systems</p><p><b>FLSA Status</b>: Exempt</p><p><b>Reports To</b>: Manager of Information Systems (MIS)</p><p><b>Direct Reports</b>: 0</p><p><b>OSHA Risk Category</b>: 2</p><p><b>Safety Sensitive Position</b></p><p><b>Job Summary/Scope</b></p><p>The Computer Technician is responsible for ensuring the security, reliability, and efficiency of the organization&rsquo;s technology systems by maintaining regulatory compliance, providing daily technical support, and managing hardware, software, and network infrastructure. This includes real-time troubleshooting, after-hours assistance, asset lifecycle management, user account configuration, and documentation of IT activities.</p><p><b>Essential Functions</b></p><p>1. Maintain compliance with federal, state, and partner regulations/guidelines concerning information technology and IT security.</p><p>2. Daily operational support for technical system problems, both software and hardware </p><p>3. Assist with after-hours and weekend troubleshooting/help desk issues.</p><p>4. Maintain computers, phones, broadband devices, and other associated technological equipment for speed, dependability, accessibility, and security.</p><p>5. Provide real-time support for user hardware and software needs.</p><p>6. Document activities, progress, and issue status in IT support software.</p><p>7. Utilize independent judgment, analytical, and problem-solving skills to address support issues.</p><p>8. Analyze computer hardware problems, services, and order replacement parts as necessary.</p><p>9. Ensure purchases of software and equipment follow the approval procedure and are within budgetary allotment.</p><p>10. Perform asset and lifestyle management of workstations, software installation/configuration of IT equipment replacements, and track and validate the current state of assets.</p><p>11. Install software, demonstrating its operational usage and troubleshooting when users are faced with problems.</p><p>12. Responsible for setup and problem-solving of computer network systems, cabling, and wireless networks.</p><p>13. Configure new user and deactivation of accounts through business collaboration software, keycard access, and associated role software (i.e., iTransplant, TransNet, etc.).</p><p>14. Ensure proper setup of equipment for web conferences and other events that use computers and their peripherals.</p><p>15. Service and maintain computer-related peripherals such as printers, projectors, web cameras, and scanners.</p><p>16. Ensure the MIS is aware of the status and issues regarding hardware and software systems.</p><p>17. Assist MIS regarding hardware and software systems as directed.</p><p>18. Responsible for ensuring backup of all computer files, including facilitating the monthly verification of data recovery and documenting results.</p><p>19. Create training and work instructions for users for applications, databases, and various IT procedures.</p><p><b>Secondary Functions</b></p><p>1. Assist with the ITM inventory destruction according to the IT destruction schedule.</p><p>2. Network administration for Active Directory, as well as site administrator for third-party vendors.</p><p>3. Maintains new user setup of the SharePoint portal.</p><p>4. Assist with the creation and monitoring of departmental goals and key performance indicators.</p><p><b>Organizational Expectations</b></p><p>1. Maintain regular and punctual attendance at the assigned work location.</p><p>a. Accurately document timekeeping records.</p><p>2. Complete and maintain appropriate documentation in a timely and thorough manner, including activities. Examples include training documentation, mileage, expenses, electronic schedule of SLL events, and other forms.</p><p>a. Proof work for accuracy and completeness.</p><p>3. Exhibit and model SLL&rsquo;s conduct standards, mission, and organizational clarity (core purpose, core values, business definition, and strategic anchors) in all job functions and interactions, both internal and external to SLL.</p><p>4. Attendance at staff meetings, training programs, and/or in-service meetings, as required.</p><p>5. Demonstrate professional appearance, behavior, and standards in all business dealings and interactions.</p><p>6. Demonstrate professional conduct and behavior reflective of SLL&rsquo;s respect, honor, admiration, and reverence for the donor and donor family.</p><p>7. Foster effective relationships with client representatives.</p><p>8. With the approval of the division head, serves on national committees.</p><p>9. Perform other duties as assigned.</p><p><b>Potential Risk Factors:</b></p><p>1. Risk Exposure to Blood/Body Fluids: While performing some essential functions of your position, you may be exposed to blood or body fluids. Established procedures identify the appropriate personal protective measures that you should use when performing essential functions of your position. The SLL Safety program will provide you with the appropriate procedures and guidelines in which you should perform the essential duties of your job. If you need additional training or resources, please see your supervisor or the SLL Safety Officer.</p><p>2. Physical Requirements: see the Analysis of Work Demands section of this job description.</p><p>3. Competency Evaluation: Competency evaluations are required for this position. Your supervisor will notify you when your evaluation is to be conducted.</p><p>4. Training: You may need additional training to better understand the performance requirements of your essential job functions. Training classes are available and can be requested and/or assigned. Your attendance at such classes is mandatory.</p><p><b>Work Environment</b></p><p>1. Works in a normal office environment.</p><p>2. Works in various locations, including normal office environment, operating room, hospital environment, and other locations as essential and secondary functions necessitate.</p><p>3. Required to carry a cellular telephone for business purposes.</p><p>4. Occasional travel is required by personal vehicle to fulfill the duties and responsibilities of the position.</p><p>5. May require travel by commercial or chartered aircraft.</p><p>6. Non-smoking office.</p><p><b>Work Hours</b></p><p>Infrequent travel, some overnight. Forty-hour workweek with occasional weekends, holidays, or evenings.</p><p><b>Minimum Job Requirements</b></p><p>1. Associate's degree in information technology and/or equivalent technical certifications required.</p><p>2. Minimum of two years progressive work experience in information/systems technology</p><p>3. Proficient computer skills in Microsoft Office Products and Internet Browsers</p><p>4. Structured Query Language (SQL) server experience, preferred</p><p>5. Network and database site administration skills preferred</p><p>6. SharePoint Portal experience preferred</p><p>7. Maintain a valid driver&rsquo;s license, reliable automobile, and proof of automobile insurance</p><p>8. Consistent demonstration of attention to detail, precision, accuracy, and customer satisfaction.</p><p>9. Possess strong prioritization skills and the ability to effectively manage multiple projects and tasks.</p><p>10. Ability to utilize general office equipment, software, and must be proficient in Microsoft Office Suite.</p><p><b>Security Requirements</b></p><p>This position is responsible for requesting, managing, and storing confidential records and ensuring that information is protected, handled discreetly and professionally, according to recognized standards, regulations, and standards for maintaining patient, financial, and employment records.</p><p>Pay: $49,500.00 - $61,450.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Computer Technician

The Core Technology Group

<div>
 <p>
  <strong>
   Experience Required: 1&ndash;3 years of professional experience supporting IT systems within a Managed Service Provider (MSP) environment.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About The Core Technology Group
  </strong>
 </p>
 <p>
  The Core Technology Group is a rapidly growing Managed Service Provider (MSP) headquartered in The Woodlands, Texas, with a 16-year track record of delivering innovative IT solutions to businesses of all sizes. As an expanding company, we provide a dynamic and fast-paced environment where team members can develop their skills, make a meaningful impact, and thrive as part of a collaborative and supportive team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  We are seeking a motivated and detail-oriented IT Support Technician with 1&ndash;3 years of professional experience supporting IT systems within a Managed Service Provider (MSP) environment. This role will be onsite five days per week at a client location in The Woodlands area, rather than at our office. The ideal candidate is customer-focused, tech-savvy, and eager to contribute to supporting diverse IT infrastructures while helping clients thrive through technology.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
  </strong>
  Serve as the first point of contact for customers via phone or email to provide technical assistance.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Perform remote and onsite troubleshooting using diagnostic techniques and targeted questioning.
 </p>
 <p>
  <strong>
   &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
  </strong>
  &nbsp;Identify optimal solutions for issues based on customer details and technical expertise.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Guide customers through the problem-solving process with clear communication.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Escalate unresolved issues to higher-level support teams as necessary.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide accurate information regarding IT products and services.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Document events and issues in ticketing software and maintain centralized documentation.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Follow up with customers to update their status and ensure resolution satisfaction.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Relay customer feedback or suggestions to internal teams for process improvement.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Recommend and implement enhancements to troubleshooting procedures.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Install, configure, and maintain hardware, software, and network infrastructure components.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure antivirus software is up to date and perform routine security checks.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct preventative maintenance on workstations, printers, and peripherals.
 </p>
 <p>
  <strong>
   &nbsp;&nbsp;
  </strong>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficiency with Microsoft applications (e.g., SharePoint, Teams, Outlook).
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Understanding of network infrastructure, including servers, firewalls, switches, and access points.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven experience in a service desk or technical support role, preferably in an MSP environment.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Technical aptitude with knowledge of office automation tools, databases, and remote support solutions.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of computer systems, mobile devices, and related technologies.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to diagnose and resolve basic technical issues effectively.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent verbal and written communication skills.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A customer-oriented, calm, and professional demeanor.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Commitment to upholding company values and providing exceptional customer experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join The Core Technology Group?
  </strong>
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Join a fast-growing and innovative MSP headquarters in The Woodlands, Texas, with a strong and expanding presence across the state.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work in a collaborative and growth-focused environment.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop your skills by supporting diverse IT systems and client environments.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Enjoy a competitive salary and benefits package.
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Thrive in a structured, in-office setting, fostering teamwork and collaboration.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   To Apply:
  </strong>
 </p>
 <ul>
  <li>
   If you&rsquo;re ready to take the next step in your IT career and join a company that values teamwork and innovation, we&rsquo;d love to hear from you.
   <strong>
    Email dsilianoff@thecoretg.com
   </strong>
   to submit your application and become part of The Core Technology Group!
  </li>
 </ul>
</div>


Information Technology Support Technician

McLaren Health Care

<div><div><div><div><div><div><div>About Us</div></div>
<div><div>
McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan&rsquo;s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.</div></div>
</div>
</div></div></div><div><div><div><h1 class="jobSectionHeader"><b>Health Information Management Technician
  
</b></h1><div></div><div><div>Michigan, Mount Clemens
</div><div><p>NEW</p>
  
</div></div></div><div></div><div><div><div><div><div><div><p>Technical
  
</p></div></div><div></div><div><p>McLaren Health Care Corp</p>
</div><div></div><div><p>26002500</p></div></div><p></p><div><div><br>
</div></div></div><div><div><b>Position Summary:</b>Responsible for collecting, tracking and reconciling patient medical record information obtained from departments or nursing units once patient is discharged. Serves as an information resource by responding to requests for general and medical record information received via phone, e-mail, fax, or in person. Retrieves records per request for patient care, studies, committees, and other requests and works with other departments as needed.</div><br>
<div></div>
<div><b>Essential Functions and Responsibilities:</b></div>
<div><div>Collects, tracks and reconciles patient medical record information obtained from departments or nursing units one patient is discarged</div>
<div>Utilizing facility guidelines preps, assembles, scans, indexes, files records for document storage and or imaging</div>
<div>Analyzes patient charts for physician deficiencies according to facility guidelines/bylaws</div>
<div>Assists with physician chart completion and suspension processes including validating chart deficiencies, communicating with Providers regarding their incomplete records and assisting with distribution of reports, letters and statistics related to delinquent medical records.</div>
<div>Accesses EMR (electronic medical records) system to support record completion, coding, release of information and overall management and maintenance of the legal health record.</div>
<div>Performs data collection and submission of information for birth certificate filing.</div>
</div>
<div><div>Qualifications:<br>
<i>Required:</i><br>
<ul><li>High school diploma</li></ul></div>
<div><i>Preferred:</i><br>
<ul><li>Associate degree in HIM or other health related degree</li><li>One-year medical records or medical billing experience with EMR</li><li>RHIT certified or eligible</li></ul></div>
<div><b>Equal Opportunity Employer of Minorities/Females/Disabled/Veterans</b></div>
</div><div><p>Additional Information
</p><ul><li>Schedule: Full-time</li>
<li>Requisition ID: 26002500</li>
<li>Daily Work Times: 8am - 4:30pm</li>
<li>Hours Per Pay Period: 80</li>
<li>On Call: No</li>
<li>Weekends: No</li>
</ul></div></div></div></div></div></div><div><div><div><div><div><div>McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.</div></div></div></div></div></div></div>

Health Information Management Technician

<div><p><b>About JGM</b></p>
<p>
At JGM, we are builders, problem-solvers, and innovators in the industrial construction and structural steel fabrication industry. Our team operates with a commitment to Uncompromising Safety &amp; Quality, driven by our core values: <i>We Plan. We Adapt. We Succeed.</i></p>
<p>
With two local 60,000 sq. ft. fabrication facilities, multiple offices and project teams working at sites across the USA, we rely on technology to keep operations moving.</p><p></p><p><b><br>
Position Summary</b></p>
<p>
We are seeking a motivated Operational IT Technician, based in Downingtown, PA, who thrives in a hands-on, fast-paced environment and wants to be directly embedded in operations.</p>
<p>
This is on site 5 days per week with the opportunity for consideration for 1 day remote after 9 months.</p>
<p>
This role will support employees via remote, phone and local travel support to production facilities and offices.</p><p></p><p><b><i><br>
Regular travel to our production facilities in Sinking Spring and Coatesville PA production facilities is required </i></b><b>(mileage reimbursement)</b></p><p></p><p><br>
This is not a desk-only role&mdash;you will work directly on the shop floor of our two 60,000 s.f. manufacturing facilities, in offices, and within active fabrication environments, supporting employees and systems in real time.</p><p></p><p><br>
This role is ideal for someone who enjoys being on their feet, solving problems face-to-face, and working side-by-side with operations to keep production running.</p><p></p><p><b><br>
Key Responsibilities</b></p>
<p><b>
Hands-On IT Support (Primary Focus)</b></p>
<ul>
<li>Provide in-person technical support across shop and office environments.</li>
<li>Troubleshoot issues directly with users and equipment on the production floor.</li>
<li>Respond quickly to real-time issues impacting fabrication and operations.</li>
<li>Coordinate Tier 2 and 3 ticket resolution via MSP.</li>
<li>Partner with Director of IT on projects and priority requests</li>
</ul>
<p><b>Help Desk &amp; User Support</b></p>
<ul>
<li>Deliver first level in person, remote and phone support for desktops, laptops, mobile devices, and printers.</li>
<li>Troubleshoot Microsoft 365 (Outlook, Teams, email) and login issues.</li>
<li>Support Active Directory, Entra ID, and Intune (user setup, device management, permissions)</li>
<li>Resolve VPN and basic network connectivity issues.</li>
<li>Provide clear, practical support to non-technical users.</li>
</ul>
<p><b>Desktop &amp; Hardware Support</b></p>
<ul>
<li>Set up, configure, and deploy computers and IT equipment.</li>
<li>Install software, updates, and security patches.</li>
<li>Troubleshoot hardware (PCs, monitors, peripherals)</li>
<li>Maintain IT inventory and asset tracking.</li>
</ul>
<p><b>Multi-Site &amp; Field Support</b></p>
<ul>
<li>Travel between Coatesville, Sinking Spring, and Downingtown locations.</li>
<li>Provide on-site support in industrial and fabrication environments.</li>
<li>Assist field teams and project sites as needed.</li>
</ul>
<p><b>Network &amp; Systems Support</b></p>
<ul>
<li>Assist with basic network setup (Wi-Fi, routers, switches)</li>
<li>Support connectivity troubleshooting and user access issues.</li>
<li>Leverage AI tools as part of the troubleshooting process to diagnose and resolve technical issues efficiently.</li>
</ul>
<p><b>Documentation &amp; Process</b></p>
<ul>
<li>Track and document issues within the ticketing system.</li>
<li>Maintain knowledge base and standard operating procedures.</li>
</ul>
<p><b>Projects &amp; Growth Opportunities</b></p>
<p>
This role provides exposure beyond traditional help desk support, including:</p>
<ul>
<li>Virtual server migrations and infrastructure upgrades</li>
<li>Implementation of new software systems and tools</li>
<li>Cybersecurity awareness and user training initiatives</li>
<li>IT support aligned with production operations and workforce growth.</li></ul><br>
<p></p>
<p><b>
Qualifications</b></p><p></p><p><b><br>
Experience</b></p>
<ul>
<li>2+ years of IT support, help desk, or desktop support experience (can be a combination of internship and IT related roles).</li><br>
</ul>
<p><b>Core Technical Skills</b></p>
<ul>
<li>Windows operating systems</li>
<li>Microsoft 365 (Outlook, Teams, Office applications)</li>
<li>Active Directory, Entra ID, and Intune (user and device management)</li>
<li>Basic networking (Wi-Fi, IP addressing, VPN)</li>
<li>Hardware setup, deployment, and troubleshooting</li>
<li>Demonstrated experience using AI tools for troubleshooting.</li></ul><br>
<p></p>
<p><b>
Additional Requirements</b></p>
<ul>
<li>Valid driver&rsquo;s license and reliable transportation</li>
<li>Ability to travel between locations (mileage reimbursed)</li>
<li>Comfortable working in industrial / production environments, including early start times or second shift support.</li>
<li>Ability to remain active and on your feet throughout the day.</li></ul><br>
<p></p>
<p><b>
Preferred Qualifications</b></p>
<ul>
<li>Associate degree in IT or related field</li>
<li>CompTIA A+ or similar certification</li>
<li>Experience in manufacturing, construction, or industrial environments</li>
<li>Exposure to PowerShell, SharePoint, or HRIS platforms (e.g., BambooHR)</li>
<li>2+ years of IT support, help desk, or desktop support experience.</li></ul></div>

Operations IT Support Technician

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