information technology analyst

Procom

<div>
 <p>
  Must be on-site in Woburn, Mass.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The
  <strong>
   IT Technical Support Analyst II
  </strong>
  provides technical support and assistance to customers, whether on the phone, via remote app, or in person. Their primary responsibility is to ensure a user&rsquo;s overall satisfaction. This individual will ensure computer related functions within the company are operating at high levels of availability and security of the supported business applications and provide adequate training to meet the daily operating needs of the company as well as long term needs within computer related and manufacturing technologies. This individual will work as a team responsible for managing, monitoring, and reporting on complex systems and processes. This individual will assist the Disaster Recovery Team leader to ensure continuity of data and systems, as well as assist the internal audit team (as required) ensuring all required controls are being monitored and met.
 </p>
 <p>
  <strong>
   <u>
    Principle Responsibilities
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Works with vendors for pricing and availability of equipment, materials, and labor
  </li>
  <li>
   Recommends innovative ideas, processes and/or procedures for enhancements, and modifications to improve existing systems
  </li>
  <li>
   Performs analysis to review current metrics and identify successes, discrepancies and opportunities for improvement
  </li>
  <li>
   Provides general advice and specific recommendations to leadership on key areas of expertise
  </li>
  <li>
   Performs high-level troubleshooting and analysis; resolves difficult issues escalated from lower levels of the organization
  </li>
  <li>
   Provides quick response time to analyze problems and provide customer support.
  </li>
  <li>
   Simplifies operational practices to remove non-value-added steps
  </li>
  <li>
   Maintains network availability and security
  </li>
  <li>
   Installs software/hardware to empower users to better accomplish their jobs
  </li>
  <li>
   Ensures software and systems are available to quickly get users onto the network
  </li>
  <li>
   Manage input/output fleet, including printers and scanners
  </li>
  <li>
   Maintains Information Technology systems documentation
  </li>
 </ul>
 <p>
 </p>
</div>


Information Technology Analyst

Connecticut Department of Administrative Services

Information Technology Analyst 3 (40 Hour)

Miraval Berkshires

<p>At Miraval Berkshires it is our ongoing purpose to bring imagination, authenticity and meaning to wellness. Each day we work to bring out the best in all we do for our guests and colleagues (you) to take comfort in.</p><p>Candidates interested in joining us on this journey need to believe in the power of the individual and understand that regardless of the job, every position has meaning and is important to Miraval&rsquo;s purpose.</p><p>The part-time I/T Analyst will support the technology needs of the property in the following ways:</p><ul><li>Support, monitor, and maintain the property&rsquo;s Local Area Network (LAN) to ensure reliable connectivity for guest services, events, and internal operations.</li><li>Assist with the installation, configuration, and support of server-based systems and applications that enable front‑of‑house, back‑of‑house, and administrative functions.</li><li>Participate in system upgrades, patches, and technology migrations with minimal disruption to guest experiences and business operations.</li><li>Troubleshoot and resolve network, software, hardware, and audio‑visual (AV) issues in a timely, service‑oriented manner, escalating issues as appropriate.</li><li>Set up, configure, maintain, and break down AV equipment for meetings, conferences, weddings, and group programs, ensuring systems are fully operational prior to events.</li><li>Partner with hotel leadership, event staff, internal departments, and external vendors to deliver seamless technology support for guests, groups, and property operations.</li><li>Conduct regular walkthroughs of guest rooms, meeting spaces, public areas, and event venues to proactively identify and resolve technology or connectivity issues.</li><li>Provide courteous, professional technical support that aligns with hospitality service standards and enhances the overall guest experience.</li><li>Document technical issues, resolutions, and system changes in accordance with IT and property procedures.</li></ul><p>Miraval is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the wellness industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.</p><p>We thank you for your interest. Be well.</p><p>Miraval Berkshires offers:</p><ul><li><i>World class resort</i></li><li><i>Awarded Fortune&rsquo;s 100 best companies to work for</i></li><li><i>Unlimited use of our fitness center, yoga classes, and lectures</i></li><li><i>Competitive pay</i></li><li><i>Positions with incentive &amp; bonus packages</i></li><li><i>Tuition or wellness reimbursement</i></li><li><i>Employee discounts on all spa services and programming</i></li><li><i>Discounted and comped rates at Hyatt Hotels</i></li><li><i>Positions with flexible schedules</i></li></ul><p><i>Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</i> Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions</p><p>Pay: From $20.00 per hour</p><p>Benefits:</p><ul><li>Employee assistance program</li><li>Employee discount</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>IT: 2 years (Required)</li></ul><p>Work Location: In person</p>

Information Technology Analyst - Part-Time

Franklin Fitch

<div>
 <p>
  <strong>
   IT Business Systems Analyst
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Overview
  </strong>
 </p>
 <p>
  We&rsquo;re looking for an IT Business Systems Analyst to act as a key link between business stakeholders and IT. This role is responsible for analyzing business needs, translating requirements into system solutions, and supporting the successful delivery and optimization of enterprise applications.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Gather, analyze, and document business and system requirements
  </li>
  <li>
   Translate needs into functional specs, user stories, and workflows
  </li>
  <li>
   Partner with stakeholders and technical teams to implement solutions
  </li>
  <li>
   Support system enhancements, releases, and configuration changes
  </li>
  <li>
   Lead and coordinate testing efforts, including UAT
  </li>
  <li>
   Troubleshoot issues, perform root cause analysis, and support production systems
  </li>
  <li>
   Identify process improvements and recommend technology solutions
  </li>
  <li>
   Ensure alignment with security, compliance, and regulatory standards
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Bring
  </strong>
 </p>
 <ul>
  <li>
   Experience as a Business Systems Analyst, IT Business Analyst, or similar
  </li>
  <li>
   Strong requirements gathering and documentation skills
  </li>
  <li>
   Experience supporting enterprise systems (ERP, CRM, HRIS, etc.)
  </li>
  <li>
   Exposure to UAT, testing coordination, and system implementations
  </li>
  <li>
   Ability to communicate effectively with both technical and non-technical teams
  </li>
  <li>
   Strong problem-solving and analytical mindset
  </li>
  <li>
   Experience in regulated or professional services environments is a plus
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  If this sounds like a fit, apply now!
 </p>
</div>


Information Technology Business Analyst

HonorHealth

<div>Overview: Looking to be part of something more meaningful? At HonorHealth, you&rsquo;ll be part of a team, creating a multi-dimensional care experience for our patients. You&rsquo;ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let&rsquo;s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona&rsquo;s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities: <b>Job Summary</b><br>
Under the direction of Leadership, the IT Applications Analyst is responsible to empower our community through the continuous development, deployment, and support of vendor proprietary enterprise application software. The Application Analyst supports software that is necessary to run clinical, financial, or business systems within a large integrated health system. This position works on the analysis of existing and proposed vendor supplied software functionality to determine if the software conforms to current health system workflow processes. The Application Analyst is a high performing individual who collaborates with business operations to understand and define system requirements to develop innovative solutions meeting the customers' needs. The Application Analyst is responsible to understand and conform to HonorHealth's project and change management methodologies and may be responsible for leading low to moderate complexity projects leveraging this framework. In addition, this position requires an on-call rotation facilitating off hour work functions in support of incidents, upgrades, patches, and project task fulfillment.
<br>
<b>Essential Functions</b><br>
<ul><li>
Ability to troubleshoot low to moderate complexity end-user issues, workflow problems, and enhancement requests for departmental users, associated medical staff, key stakeholders, management and leadership. Contributes to technical and workflow root cause analysis. Analyze business operations as they relate to design decisions and prioritize and implement requested changes to the system. On an as needed basis, performs in-depth analyses of workflows, data collection, report details, and other technical issues associated with the use of integrated applications with minimal assistance. Design, Test, Implement and support files/systems within assigned products and scope with minimal supervision. Populates tables and databases, for a domain with multiple owners, with some assistance from Vendor and Information Technology staff. Collaborates in an integrated approach to eliminate the potential for a negative impact to our customers and patients. Responsible for maintaining set standards of application system build and database maintenance. Including updates to master files, profiles, dictionaries, and other databases. Assists with recommendations for standardized naming, numbering and security conventions.
</li><li>Demonstrates excellent interpersonal, organizational and communication skills. Communicates effectively (written and oral) across all levels of the organization and has the ability to determine the appropriate forum for each method. Develops effective working relationships across HonorHealth and with vendor applications support personnel. Demonstrates the ability to prioritize and manage individual workload with minimal assistance. Collaborates effectively with team members to adjust priorities based on business needs. Must be willing and able to travel to any/all HonorHealth and affiliated sites.
</li><li>Assists with the change management, project management, and documentation policies and standards, established by the Information Technology Department and Project Management Office for maintenance, requests and new initiatives. May lead low to moderate complexity projects as assigned. Understands and utilizes the IT Project Management toolset for the successful completion of initiatives.
</li><li>Understands and follows established change management procedures for testing, documenting, and communicating system changes.
</li><li>Performs other duties as assigned. Complies with HonorHealth policies and procedures in addition to the Mission, Vision and Values.
</li></ul><b>Education</b><br>
<ul><li>
Bachelor's Degree Degree in Healthcare, Business, Information Systems (IS), Computer Science, or related field - Preferred</li><li>
Associate's Degree or 2 years' work related experience Degree in Healthcare, Business, Information Systems (IS), Computer Science, or related field - Required</li></ul><b>
Experience</b><br>
<ul><li>
3 years of Healthcare, consulting, or IT related experience that demonstrates an advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the deployment and development of application software necessary to run the healthcare systems business, clinical or financial systems. - Required</li><li>
5 years of Healthcare, consulting, or IT related experience that demonstrates an advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the deployment and development of application software necessary to run the healthcare systems business, clinical or financial systems. - Preferred</li></ul><b>
Licenses and Certifications</b><br>
<ul><li>
Certification for assigned application should be obtained within designated timeframe per policy. - Required</li><li>
Training and/or certification in assigned application. Certification or licensure for clinical, revenue cycle, or business unit that primary application supports. Epic certification as applicable for assigned team. - Preferred</li></ul>
Facility: HonorHealth Support Services Department: IT Applications and Informatics Work Hours: Mon-Fri 8am - 5pm Shift: Day Position Type: Full-Time</div>

Analyst - IT Applications

Zippo Manufacturing Company

<div><p><b>IT Business Analyst</b></p>
<p><b>
PRIMARY DUTIES:</b></p>
<p><b>
 </b><b>Strategy &amp; Planning</b></p>
<ul>
<li>Collaborate with business stakeholders to understand their needs and objectives and align IT initiatives accordingly.</li>
<li>Assist in the development of IT strategies and roadmaps to support business goals and objectives.</li>
<li>Participate in strategic planning sessions to identify opportunities for process improvement and innovation.</li></ul><br>
<p></p>
<p><b>
Acquisition &amp; Deployment</b></p>
<ul>
<li>Support the evaluation and selection of IT solutions and vendors, ensuring alignment with business requirements and objectives.</li>
<li>Assist in coordinating the deployment and implementation of IT projects, including scheduling, resource allocation, and stakeholder communication.</li>
<li>Assist in the development of user training materials and documentation to facilitate successful deployment and adoption of IT solutions.</li></ul><br>
<p></p>
<p><b>
Operational Management</b></p>
<ul>
<li>Serve as a primary point of contact for business users, providing support and guidance on IT systems, processes, and projects.</li>
<li>Work closely with business stakeholders to gather and document requirements, including business processes, user needs, and system functionalities.</li>
<li>Develop detailed business and functional requirements documentation, including use cases, user stories, and process flow diagrams.</li>
<li>Collaborate with cross-functional teams, including IT developers, designers, and project managers, to ensure alignment between business requirements and technical solutions.</li>
<li>Participate in the testing of IT solutions to ensure features and functions meet business expectations.</li>
<li>Coordinate user training sessions, providing support and guidance to ensure effective adoption and utilization of IT solutions.</li>
</ul>
<p><b>EDUCATION AND ADDITIONAL ELIGIBILITY QUALIFICATIONS:</b></p>
<ul>
<li>Bachelor's degree in Information Technology, Business Administration, or a related field preferred, but not required.</li>
<li>Previous experience in a business analyst or coordinator role is advantageous, but candidates with a strong interest in technology and business collaboration will also be considered.</li>
<li>Effective communication skills, both oral and written, with the ability to interact with stakeholders at various levels of the organization.</li>
<li>Strong analytical and problem-solving skills, with attention to detail and accuracy.</li>
<li>Ability to work both independently and collaboratively in a fast-paced environment, demonstrating adaptability and dependability.</li>
<li>Demonstrated ability to learn new skills and adapt to new challenges on the job.</li>
<li>Experience with project coordination and collaboration tools is a plus, but not mandatory.</li>
</ul>
<p>***This is a salaried exempt, full on-site position located in Bradford, PA***</p>
<p><i>
Smoking is permitted in most areas of Zippo workplace facilities, other than certain designated non-smoking areas.</i></p></div>

IT Business Analyst

Office of the Attorney General

<div><div><b>OAG - Information Technology Services | IT Business Analyst I-II | 26-0375</b> <b>(</b><b>00056839</b><b>)</b><div>
</div><b>
Organization</b><b>:</b> OFFICE OF THE ATTORNEY GENERAL<div>
</div></div><div><b>
Primary Location</b><b>:</b> Texas-Austin<div>
</div><b>
Work Locations</b><b>:</b> ITS - Admin 300 W. 15th St Austin 78701<div></div><div><br>
</div></div><div><b>
Job</b><b>:</b> Computer and Mathematical<div>
</div></div><div><b>
Employee Status</b><b>:</b> Regular<div>
</div></div><div><b>
Schedule</b><b>:</b> Full-time<div>
</div><b>
Standard Hours Per Week</b><b>:</b> 40.00<div>
</div></div><div><b>
State Job Code</b><b>:</b> 0221 0222<div>
</div></div><div><b>
Salary Admin Plan</b><b>:</b> B<div>
</div></div><div><b>
Grade</b><b>:</b> 21 23<div>
</div></div><div><b>
Salary (Pay Basis)</b><b>:</b> 4,523.17 - 6,666.67 (Monthly)<div>
</div></div><div><b>
Number of Openings</b><b>:</b> 1<div>
</div></div><div><b>
Overtime Status</b><b>:</b> Exempt<div>
</div></div><div><b>
Job Posting</b><b>:</b> Mar 11, 2026, 2:27:18 PM<div>
</div></div><div><b>
Closing Date</b>: Ongoing<div>
</div></div><div><b>
Description</b><div></div><p><b><br>
GENERAL DESCRIPTION</b><br>
The IT Procurement Specialist serves as a key member of the IT procurement and budgeting team, working closely with experienced IT procurement and budget analysts. The position coordinates and processes technology-related purchases under $50,000, assists with financial documentation and reporting, and helps ensure compliance with State of Texas procurement requirements. The role also manages telecommunications service requests and contributes to software inventory, vendor coordination, and administrative support for broader team operations.</p><p>
The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State&rsquo;s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.</p><p><b><br>
ESSENTIAL POSITION FUNCTIONS</b><br>
<b>IT Procurement Coordination</b></p><ul><li>
Coordinate and process purchase requisitions for IT software and services under $50,000.</li><li>
Solicit vendor quotes and collaborate with senior IT procurement and budget analysts to review responses for accuracy and compliance.</li><li>
Prepare and submit required State of Texas procurement documentation.</li><li>
Support team procurement strategies and ensure adherence to agency policies and state rules.</li></ul><p><b><br>
Telecommunications Coordination</b></p><ul><li>
Serve as the primary point of contact for cable and internet service providers.</li><li>
Process service requests, outages, cancellations, and renewals in coordination with senior analysts.</li></ul><p><b><br>
Invoice and Financial Management</b></p><ul><li>
Assist with resolving invoice discrepancies for IT purchases and services.</li><li>
Ensure timely and accurate processing of invoices for IT-related purchases and services.</li><li>
Work in partnership with other analysts to support financial reconciliation and documentation.</li></ul><p><b><br>
Software and License Support</b></p><ul><li>
Support software license requests, troubleshooting, and user-access needs.</li><li>
Assist with software inventory documentation and reporting.</li></ul><p><b><br>
Administrative and Ad Hoc Duties</b></p><ul><li>
Provide administrative support to IT procurement and budgeting team operations.</li><li>
Assist senior analysts with special projects to enhance reporting, compliance, and process efficiency.</li><li>
Performs related work as assigned.</li><li>
Maintains relevant knowledge necessary to perform essential job functions.</li><li>
Attends work regularly in compliance with agreed-upon work schedule.</li><li>
Ensures security and confidentiality of sensitive and/or protected information.</li><li>
Complies with all agency policies and procedures, including those pertaining to ethics and integrity.</li></ul><div>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
MINIMUM QUALIFICATIONS</b><br>
<b>IT Business Analyst I:</b></p><ul><li>
Education: Graduation from high school or equivalent</li><li>
Education: Associate&rsquo;s degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: software management, business administration, information technology, management information systems, project management, or program management</li><li>
Experience with asset and software management.</li><li>
Knowledge of IT software, hardware, licensing, and vendor management practices.</li><li>
Skill in handling multiple tasks, prioritizing, and meeting deadlines</li><li>
Strong organizational, communication, and customer service skills.</li><li>
Skill in effective oral and written communication</li><li>
Skill in exercising sound judgment and effective decision making</li><li>
Ability to collaborate effectively as part of an IT procurement and budgeting team and work closely with senior analysts.</li><li>
Ability to receive and respond positively to constructive feedback</li><li>
Ability to work cooperatively with others in a professional office environment</li><li>
Ability to provide excellent customer service</li><li>
Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)</li><li>
Ability to arrange for personal transportation for business-related travel</li><li>
Ability to work more than 40 hours as needed and in compliance with the FLSA</li><li>
Ability to lift and relocate 30 lbs.</li><li>
Ability to travel (including overnight travel) up to 5%</li></ul><p><b><br>
IT Business Analyst II &ndash; All of the above qualifications for an IT Business Analyst I, plus:</b></p><ul><li>
Education: Bachelor&rsquo;s degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: software management, business administration, information technology, management information systems, project management, or program management</li></ul><p><b><br>
PREFERRED QUALIFICATIONS</b></p><ul><li>
Experience with Service Now and CAPPS.</li><li>
Experience with vendor management.</li><li>
Knowledge of State of Texas procurement rules and CAPPS Procurement module.</li></ul><p><b>
TO APPLY</b></p><p>
To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf</p><p><b>
THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER</b></p></div></div>

OAG - Information Technology Services | IT Business Analyst I-II | 26-0375

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