information technology analyst

<div><div>At Dow, we believe in putting people first and we&rsquo;re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.</div><div></div><div><br>
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We&rsquo;re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you&rsquo;re looking for a challenge and meaningful role, you&rsquo;re in the right place.</div><div></div><div>
About this role</div><div></div><div><div>
As an Information Technology Analyst you will design, develop, and support solutions and processes to meet business needs and requirements. Work in a business process, enabling, or implementation team, and applies general knowledge of Information Systems, which is typically developed through formal education.</div></div><div><div>
In this role, you will require conceptual knowledge of theories, practices, and procedures as well as having general business knowledge developed through education or prior experience related to your discipline and functional area. You will need to have the ability to exchange straightforward information with others and ask questions to check for understanding.</div></div><div><div>
It is your responsibility to use established procedures and practice to analyze and resolve standard problems. You will be accountable for assigned contributions with no direct supervisory responsibilities. Your performance impacts your own work with limited impact on your team. You will need to use established procedures and practices to achieve objectives and meet deadlines.</div></div><div><br>
Responsibilities</div><div><ul><li>
Duties, projects, tasks, and activities you would be responsible for in this role.</li></ul></div><div><ul><li><div>
Gathers and analyzes business requirements for assigned functional and technical areas.</div></li></ul></div><div><ul><li><div>
Works closely with business process teams, technical teams and other stakeholders to design and build objects which meet requirements.</div></li></ul></div><div><ul><li><div>
Documents detailed designs.</div></li></ul></div><div><ul><li><div>
Builds, tests and implements application objects.</div></li></ul></div><div><ul><li><div>
Assists with issue resolution.</div></li></ul></div><div><ul><li><div>
Helps ensure that functional and technical designs meet business requirements, conform to Dow architecture standards, and optimize productivity and long-term product/system vision.</div></li></ul><div></div><div>
Qualifications</div><ul><li>
Bachelor degree in IT discipline preferred or a minimum of 3 years of relevant experience.</li></ul><div></div><div>
Preferred Skills</div><div><div><ul><li>
Familiarity with order to cash and customer service business processes (order management, case management, etc.)</li></ul></div></div><div><div><ul><li>
Familiarity with design and configuration of SAP ERP (SD module), and/or Microsoft Dynamics CRM technology platforms.</li></ul></div><div><ul><li>
Familiarity with system integrations, configuration, data management, and troubleshooting complex application issues.</li><li>
Experience with SAP ECC with a focus in Sales &amp; Distribution (SD) configuration and processes.</li><li>
SAP S4 HANA is must.</li></ul><div></div><div>
Additional notes</div><ul><li><div>
This position does not offer relocation assistance.</div></li></ul></div></div></div><div></div><div>
Benefits &ndash; What Dow offers you</div><div></div><div>
We invest in you.</div><div><br>
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.</div><div>
Here are just a few highlights of what you would be offered as a Dow employee:</div><ul><li>
Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.</li><li>
Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.</li><li>
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.<ul><li>
Employee stock purchase programs (availability varies depending on location).</li></ul></li><li>
Student Debt Retirement Savings Match Program (U.S. only).<ul><li>
Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees&rsquo; Savings Plan (401(k)), helping employees reach the Company match.</li></ul></li><li>
Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.</li><li>
Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.</li><li>
Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.</li><li>
Competitive yearly vacation allowance.</li><li>
Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).</li><li>
Paid time off to care for family members who are sick or injured.</li><li>
Paid time off to support volunteering and Employee Resource Group&rsquo;s (ERG) participation.</li><li>
Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.</li><li>
On-site fitness facilities to help stay healthy and active (availability varies depending on location).</li><li>
Employee discounts for online shopping, cinema tickets, gym memberships and more.</li><li>
Additionally, some of our locations might offer:<ul><li>
Transportation allowance (availability varies depending on location)</li><li>
Meal subsidiaries/vouchers (availability varies depending on location)</li><li>
Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)</li></ul></li></ul><div></div><div>
Join our team, we can make a difference together.</div><div></div><div>
About Dow Chemical International Pvt Ltd</div><div>
Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers&rsquo; challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care.</div><div></div><div>
A Great Place to Work&reg; Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives.</div><div></div><div>
As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on <div>www.dow.com</div>.</div></div><div></div>

Information Technology Analyst (Supply Chain - Order)

<div><div>At Dow, we believe in putting people first and we&rsquo;re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.</div><div></div><div><br>
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We&rsquo;re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you&rsquo;re looking for a challenge and meaningful role, you&rsquo;re in the right place.</div><div></div><div>
About this role</div><div></div><div><div>
As a Senior IT Analyst, you will use expanded conceptual and practical knowledge to solve complex issues, achieve company goals and drive results for Dow and eBusiness.</div></div><div><div>
You will be responsible for analysis, design, implementation/adoption, optimization of digital solutions, delivering advanced functional and business capabilities. You will work hand-in-hand with a multi-disciplinary IT expert team (analysts / designers / developers / support) to deliver innovative digital solutions. Orchestrate functional and technical requirements analysis &ndash; with emphasis on experience, simplification, automation, efficiency, reliability. Gather and analyze data to perform a functional and technical requirements analysis &ndash; with emphasis on experience, simplification, automation, efficiency, reliability. Oversee the development, optimization, implementation and adoption of solutions leveraging best-in-class mobile, web, desktop, cloud technologies. Identifies opportunities for innovating with digital capabilities aiming to accelerate Dow&rsquo;s digital transformation.</div></div><div><div>
In this role, you will require in-depth conceptual and working knowledge of your discipline or functional area. You will need to understand your discipline's best practices and how they relate to others. You may need to lead small projects with manageable risks and resource requirements as well as serve as a resource for less experienced colleagues. You should also be able to explain difficult or sensitive information and work to build consensus with others.</div></div><div><div>
It is your responsibility to analyze and resolve complex problems, examine information from multiple sources, and use judgement to evaluate established and new solutions. Your performance impacts a range of customer, operational, project, or service activities within your own team and other related teams and requires that you work within established guidelines and policies. You will work to apply your knowledge to assist senior team members on a diverse range of innovative, high-value projects with the opportunity to grow your career within ESS and Dow I/S.</div></div><div><br>
Responsibilities</div><div><ul><li>
Requirements Analysis &ndash; Understands key business drivers in order to explore, analyze and map business and function requirements.</li></ul></div><div><ul><li>
Documents detailed designs.</li></ul></div><div><ul><li>
Manages the Onboarding of EDI and OCR Partners.</li></ul></div><div><ul><li>
Quality Assurance &amp; Hypercare- Validate data accuracy post-implementation and manage hyper care support. Troubleshoot integration issues and ensure compliance with standards.</li></ul></div><div><ul><li>
Communicates effectively both with the Dow team and with external stakeholders (Elemica, Potential and Current EDI Partners).</li></ul></div><div><ul><li>
Communicates status, metrics, risks and issues on a timely basis.</li></ul></div><div><ul><li>
Applies knowledge and experience to identify and implement automation - Builds, tests and implements.</li></ul></div><div><ul><li>
Stakeholder Collaboration - Act as liaison between IT, business units, and external partners. Provide guidance to external partners and internal teams on eBusiness tools and processes.</li></ul></div><div><ul><li>
Support &ndash; Involved in and assist with issue resolution.</li></ul><div></div><div>
Qualifications</div><ul><li>
Bachelor&rsquo;s degree in IT discipline preferred or a minimum of 5 years of relevant experience.</li></ul></div><div></div><div>
Your skills</div><div></div><div><div><ul><li>
Previous Experience Electronic Document interchange &ndash; EDI, IDOC processing, mapping, XML, preferably EDI standards like ANSI, EDI fact.</li></ul></div></div><div><div><ul><li>
Previous Experience with SAP (ECC) and work process knowledge</li></ul></div><div><ul><li>
Experience working with external vendors &amp; internal stakeholders which could include warehouses, 3PLs, customers and carriers.</li></ul></div><div><ul><li>
Fluent English in verbal and written communications.</li></ul></div><div><ul><li>
Skills, knowledge and abilities must include.</li></ul></div><div><ul><li>
Strong communication and interpersonal effectiveness skills.</li></ul></div><div><ul><li>
Strong analytical and problem-solving skills.</li></ul></div><div><ul><li>
Project Management.</li></ul></div><div><ul><li>
Ability to work effectively with onsite and offshore teams.</li></ul><div></div><div>
Additional Notes:</div><ul><li>
No relocation support is provided on the role.</li></ul></div></div><div></div><div>
Benefits &ndash; What Dow offers you</div><div></div><div>
We invest in you.</div><div><br>
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.</div><div>
Here are just a few highlights of what you would be offered as a Dow employee:</div><ul><li>
Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.</li><li>
Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.</li><li>
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.<ul><li>
Employee stock purchase programs (availability varies depending on location).</li></ul></li><li>
Student Debt Retirement Savings Match Program (U.S. only).<ul><li>
Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees&rsquo; Savings Plan (401(k)), helping employees reach the Company match.</li></ul></li><li>
Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.</li><li>
Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.</li><li>
Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.</li><li>
Competitive yearly vacation allowance.</li><li>
Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).</li><li>
Paid time off to care for family members who are sick or injured.</li><li>
Paid time off to support volunteering and Employee Resource Group&rsquo;s (ERG) participation.</li><li>
Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.</li><li>
On-site fitness facilities to help stay healthy and active (availability varies depending on location).</li><li>
Employee discounts for online shopping, cinema tickets, gym memberships and more.</li><li>
Additionally, some of our locations might offer:<ul><li>
Transportation allowance (availability varies depending on location)</li><li>
Meal subsidiaries/vouchers (availability varies depending on location)</li><li>
Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)</li></ul></li></ul><div></div><div>
Join our team, we can make a difference together.</div><div></div><div>
About Dow Chemical International Pvt Ltd</div><div>
Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers&rsquo; challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care.</div><div></div><div>
A Great Place to Work&reg; Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives.</div><div></div><div>
As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on <div>www.dow.com</div>.</div></div><div></div>

Senior Information Technology Analyst (eBusiness)

The Hawk Group

<div>
 <p>
  <strong>
   Position Summary:
  </strong>
 </p>
 <p>
  We are seeking a highly analytical and collaborative
  <strong>
   IT Business Analyst
  </strong>
  with deep expertise in
  <strong>
   Business Intelligence (BI) reporting tools
  </strong>
  and experience with teams implementing
  <strong>
   Enterprise Resource Planning (ERP) systems
  </strong>
  , particularly in the domains of
  <strong>
   Human Resources, Work Management, and Finance
  </strong>
  . The ideal candidate will be a strategic thinker and problem solver who can bridge the gap between business needs and technical solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Collaborate with stakeholders to gather, analyze, and document business requirements.
  </li>
  <li>
   Translate business needs into functional specifications and technical requirements.
  </li>
  <li>
   Support ERP system implementation with a focus on reports for
   <strong>
    HR, Work Management, and Finance module in the Cayenta EPR system
   </strong>
  </li>
  <li>
   Conduct gap analysis and recommend process improvement and document business processes.
  </li>
  <li>
   Create test case scenarios for report testing and changes
  </li>
  <li>
   Generate change requests for implementing reports in production environment using ServiceNow
  </li>
  <li>
   Work closely with developers, data engineers, and other IT teams to implement solutions.
  </li>
  <li>
   Perform data analysis and validation using
   <strong>
    SQL
   </strong>
   and other querying tools.
  </li>
  <li>
   Provide training and support to end-users on BI tools and ERP functionalities as it relates to reports.
  </li>
  <li>
   Ensure data integrity, security, and compliance with organizational standards.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Information Technology, Business Administration, or related field.
  </li>
  <li>
   3+ years of experience as a Business Analyst in IT, with a focus on BI and ERP systems.
  </li>
  <li>
   Hands-on experience with
   <strong>
    Cognos, Power BI, Tableau, Spotfire, or Domino
   </strong>
   .
  </li>
  <li>
   Strong understanding of ERP systems, especially in
   <strong>
    HR, Work Management, and Finance
   </strong>
   .
  </li>
  <li>
   Proficient in
   <strong>
    SQL
   </strong>
   and data querying techniques.
  </li>
  <li>
   Excellent
   <strong>
    written and verbal communication skills
   </strong>
   .
  </li>
  <li>
   Strong
   <strong>
    analytical mindset
   </strong>
   and attention to detail.
  </li>
  <li>
   Proven ability to work effectively in a
   <strong>
    team-oriented environment
   </strong>
   .
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Experience with ERP platforms such as SAP, Oracle, Workday, or similar.
  </li>
  <li>
   BI certification or training in one or more reporting tools.
  </li>
  <li>
   Familiarity with Agile or Scrum methodologies.
  </li>
 </ul>
 <p>
 </p>
</div>


Information Technology Business Analyst

Dalil Information Technology | UAE

<div>
 <p>
  <strong>
   About the Job
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Title:
  </strong>
 </p>
 <p>
  Lead Information Technology Business Analyst
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Department:
  </strong>
 </p>
 <p>
  Innovation and Technology
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location:
  </strong>
 </p>
 <p>
  Abu Dhabi, UAE
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Company
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are a dynamic and fast-growing IT company specialising in cutting-edge technology solutions for businesses of all sizes. As we continue to expand, we are seeking a highly skilled, detail-oriented, and motivated
  <strong>
   Lead Information Technology Business Analyst
  </strong>
  to join our team.
 </p>
 <p>
  <strong>
   Role Summary.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a
  <strong>
   Lead Information Technology Business Analyst
  </strong>
  at [Company Name], a leading AI and IT solutions provider based in the UAE, you will play a pivotal role in bridging the gap between business needs and technology solutions. You will work closely with internal teams, stakeholders, and clients to understand complex business requirements and translate them into actionable IT strategies, ensuring the successful design, implementation, and optimisation of technology solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Collaborate with cross-functional teams to define, validate, and refine product roadmaps aligned with strategic objectives.
  </li>
  <li>
   Translate business goals into clear, actionable requirements, functional specifications, and user stories.
  </li>
  <li>
   Conduct market and competitor analysis to incorporate modern digital trends, automation, and AI-driven capabilities.
  </li>
  <li>
   Identify business and process gaps and recommend technology-enabled improvements using analytics and AI tools.
  </li>
  <li>
   Work closely with government and enterprise stakeholders to capture priorities, pain points, KPIs, and regulatory constraints.
  </li>
  <li>
   Develop wireframes, process models, and business cases using tools such as BPMN, UML, Figma, and Miro.
  </li>
  <li>
   Lead or actively participate in Agile ceremonies, including backlog grooming, sprint planning, and retrospectives.
  </li>
  <li>
   Operate effectively in fast-paced, product-oriented, and transformation-driven environments.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills &amp; Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   8+ years of experience in business analysis, product management, or digital transformation initiatives.
  </li>
  <li>
   Proven leadership in delivering large-scale digital transformation programs, preferably in government environments.
  </li>
  <li>
   Strong understanding of AI/ML integration within enterprise and government digital platforms.
  </li>
  <li>
   Strong experience in leading teams, managing senior stakeholders, and driving cross-functional alignment to ensure program success, ensuring that all parties are aligned with the digital transformation vision.
  </li>
  <li>
   Excellent communication, strategic planning, and road map ownership skills
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Mandatory Requirements
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Native Arabic speaker with full professional fluency in English (written and verbal).
   </strong>
  </li>
  <li>
   <strong>
    Previous experience working on government projects is mandatory.
   </strong>
  </li>
  <li>
   <strong>
    Proven involvement in digital transformation initiatives within government entities, including eGovernment, smart services, or national platforms.
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Educational Degree Requirements
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's in Information Technology, Computer Science, or Business Administration
  </li>
  <li>
   Master&rsquo;s Degree in Business Administration (MBA) or Information Systems
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Relevant Certifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Certified Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA)
  </li>
  <li>
   Project Management Professional (PMP) or Agile Certified Practitioner
  </li>
  <li>
   Professional certifications such as PMI-PBA and Agile BA.
  </li>
  <li>
   TOGAF for enterprise architecture (especially in larger organisations)
  </li>
  <li>
   For AI-focused companies, familiarity with Data Science or Machine Learning certifications can be a big plus.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Bonus Skills
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Solid knowledge of Agile/Scrum and SAFe frameworks.
  </li>
  <li>
   Familiarity with tools such as Power BI, Tableau, Notion AI, ChatGPT, Zapier, Make.com.
  </li>
  <li>
   Understanding of AI use cases in process automation, customer experience, decision support, and analytics.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Application Process
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Interested applicants are invited to
  <strong>
   apply via LinkedIn
  </strong>
  and send their updated CV to
  <strong>
   recruitment@dalil.tech
  </strong>
  . Join us in driving the region&rsquo;s digital transformation and play a key role in securing the Senior Information Technology Business Analyst.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Only shortlisted candidates will be contacted.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   #Leadership #BusinessAnalysis #DigitalTransformation #AI #MachineLearning #TechCareers #UAEJobs #GovernmentTech t #AI #GCCJobs #UAEJobs #Analyst #DalilTech
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Data Protection &amp; Privacy Statement
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  By applying for this role, you consent to the collection and processing of your personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 (PDPL). Your information will be used only for recruitment purposes, kept secure, and retained only as long as necessary. You may request access, correction, or deletion of your data at any time by contacting our HR Department.
 </p>
 <p>
  Your data will not be shared with third parties except where required for recruitment and with appropriate safeguards.
 </p>
 <p>
 </p>
</div>


Lead Information Technology Business Analyst

Sentara

<div><b>Department and Name:</b> IT Service Management- Consolidated Hospital Support<br>
<b>Physical Location:</b> Virginia Beach, VA<br>
<b>Location Type:</b> Hybrid<br>
<b>Employment Status:</b> Regular-Full time<br>
<b>Shift:</b> First (Days)<br>
<b>Posted Date:</b> December 31, 2025</div>
<br><p></p><div><div><div><div><div><div>Job Overview</div></div></div></div><div><div><div>
<div><p>The IT<b> Analyst</b> is responsible for the day-to-day support, maintenance, and optimization of software applications, including system builds, upgrades, patches, and enhancements. This role partners with business and clinical stakeholders to analyze operational needs, evaluate software releases or new products, and recommend solutions that improve processes, system performance, and cost efficiency.</p>
<p>The Application Analyst performs and documents workflow assessments to define functional requirements and ensure optimal utilization of applications. This role develops system test plans, executes testing for upgrades and patches, and maintains accurate test documentation. The Analyst supports incident, problem, and change management processes, provides daily on-call support for application-related issues, and works within cross-functional teams to enable application integration that meets business and clinical needs.</p>
<p>As an Experienced Professional, the Application Analyst works independently with general supervision, resolves moderately difficult issues, and contributes to project work by supporting smaller initiatives or components of larger projects related to software releases and implementations.</p>
<div>Education</div>
<p>Bachelor&rsquo;s Degree in Information Technology, Computer Science, Health Informatics, or a related field (Preferred)</p>
<p><b>OR</b><br>
Experience may be accepted in lieu of a Bachelor&rsquo;s Degree</p>
<ul><li><p><b>3 years of relevant experience with a degree</b></p>
</li><li><p><b>5+ years of relevant experience without a degree</b></p>
</li></ul><div>Certification/Licensure</div>
<p>No specific certification or licensure requirements</p>
<div>Experience</div>
<ul><li><p>3&ndash;5+ years of experience supporting and optimizing enterprise software applications</p>
</li><li><p>Experience with application builds, upgrades, patches, and system enhancements</p>
</li><li><p>Strong ability to analyze business or clinical workflows and document functional requirements</p>
</li><li><p>Experience developing test plans and performing system and upgrade testing</p>
</li><li><p>Familiarity with incident, problem, change, and service request management processes</p>
</li><li><p>Experience collaborating with cross-functional teams and communicating application issues, upgrades, and enhancements</p>
</li></ul></div></div></div></div></div><p></p><div><div><div><div><div>About Us</div></div></div></div></div></div>

IT Analyst

Mystic Lake Casino

<p></p><div><p>Come join a team that provides day-to-day administration and supports working with various top-of-the-line technology, software environments, operating systems, and computer hardware platforms!</p>
<p><b>
Job Overview: </b>The IT Applications Analyst is responsible for the daily administration, support, and optimization of enterprise business applications. This role involves evaluating, documenting, implementing, testing, and troubleshooting a wide range of software solutions while performing root cause analysis to resolve incidents efficiently. The analyst collaborates across several IT teams, works within diverse software environments, operating systems, and hardware platforms, and serves as a key liaison between end users, IT professionals, and third-party vendors. Under the guidance of the IT Applications Supervisor and Manager, the analyst also contributes as a technical lead on application-related projects and ensures consistent, high-quality support for all business-critical applications.</p>
<p><b>
 Job Requirements: </b>Reflects<b> MINIMUM</b><b> EDUCATION, TRAINING, CERTIFICATION </b>and <b>EXPERIENCE </b>required in order <b>to meet</b> the expectation of this job:</p>
<ul>
<li>Any combination of post-secondary education in Business, Information Technology or related IT field and IT related experience to equal 4 years.</li>
<li>Must possess excellent interpersonal skills, communication skills and sound judgment.</li>
<li>Hands on experience with multiple IT technologies.</li>
<li>Knowledge and understanding of incident, problem and escalation process.</li>
</ul>
<p><b>Outstanding Benefits &amp; Perks</b>: Mystic Lake Casino Hotel&reg; and Little Six Casino&reg; are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). The SMSC understands that our greatest resource is our employees, who deserve thoughtful and best-in-class benefits. We are proud to offer competitive and robust benefits including health and dental insurance plans with HSA and FSA options, on-campus health and vision clinics, generous paid time off, retirement plans with 6 percent dollar-for-dollar matching, maternity, and bonding parental leave options, short- and long-term disability, life insurance, and more. In addition to benefits for employees and their dependents, there are several employee perks and discounts, as well as wellness opportunities, to participate in during your career with the SMSC.</p>
<p><b>
Who We Are: </b>We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.</p>
<p>
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.</p>
<p>
Be the Experience. Be Bold. Be Mystic.</p>
<p></p><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

IT Application Analyst - Hybrid

State of Minnesota - Minnesota IT Services

<p></p><div><h2 class="jobSectionHeader"><b>Job Details</b></h2><p></p><p><b>
Working Title: IT Business Analyst</b><br>
<b>Job Class: Information Technology Specialist 3</b><br>
<b>Agency: Minnesota IT Services</b></p><ul><li><b>
Job ID</b>: 91125</li><li><b>
Location</b>: St. Paul</li><li><b>
Telework Eligible</b>: Yes, #LI-Hybrid</li><li><b>
Full/Part Time</b>: Full-Time</li><li><b>
Regular/Temporary</b>: Limited</li><li><b>
Who May Apply</b>: Open to all qualified job seekers</li><li><b>
Date Posted</b>: 12/31/2025</li><li><b>
Closing Date</b>: 01/06/2026</li><li><b>
Hiring Agency/Seniority Unit</b>: Minnesota IT Services
</li><li><b>Division/Unit</b>: Department of Human Services (DHS)</li><li><b>
Work Shift/Work Hours</b>: Day Shift</li><li><b>
Days of Work</b>: Monday - Friday</li><li><b>
Travel Required</b>: No</li><li><b>
Salary Range: </b>$33.38 - $54.87 / hourly; $69,697 - $114,568 / annually</li><li><b>
Job Class Option</b>: Business Analyst</li><li><b>
Classified Status</b>: Unclassified</li><li><b>
Bargaining Unit/Union</b>: 214 - MN Assoc of Professional Empl/MAPE</li><li><b>
End Date</b>: 12/28/2027</li><li><b>
FLSA Status</b>: Nonexempt</li><li>
Designated in Connect 700 Program for Applicants with Disabilities: No</li></ul><h3 class="jobSectionHeader"><b>
The work you'll do is more than just a job.</b></h3><p>
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.</p><p>
Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota&rsquo;s largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities.</p>
<p></p><h2 class="jobSectionHeader"><b>Job Summary</b></h2><p></p><div>
As the IT Business Analyst, you will perform business analysis functions using a set of tasks and techniques to successfully act as a liaison among stakeholders in order to understand the structure, policies and operations of an organization and to be able to recommend solutions that enable projects to be successful and goals to be met. In particular, this includes participating in requirements gathering sessions to analyze, define and document business processes, software requirements, data management systems and development of specifications for technology initiatives.
</div><div></div><div>Additionally, you will act as a liaison between IT, vendor, and business representatives, analyzing business activities and presenting the findings for analysis of solutions to purchase, implement, or develop. The Business Analyst works with development team members by collaborating on the development, testing, deployment and adoption of solutions. The Business Analyst also communicates and consults with system user populations concerning system changes and implementation planning for changes and releases.</div><div>
</div><div>The incumbent will participate in and practice: Business Analysis Planning and Monitoring; Elicitation; Requirements Management and Communication; Enterprise Analysis; Requirements Analysis; and Solution Assessment and Validation using industry best practices for and generally accepted standards outlined in the Business Analysis Body of Knowledge (BABOK) (or equivalent industry standards and best practices) and by MNIT.
</div><p><b>This position requires an employee to be onsite at 540 Cedar St., St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. </b>Telework for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements</p><p><b><i>
**This position is temporary and includes full state fringe benefits; it is anticipated to last two (2) years.</i></b></p>
<p></p><h2 class="jobSectionHeader"><b>Qualifications</b></h2><p></p><h3 class="jobSectionHeader"><b>
Minimum Qualifications</b></h3><p><b>
Candidates must clearly demonstrate all of the following qualifications in their resume. </b><b>Resume tips here.</b><b>:</b>
</p><p>Position requires a minimum of three (3) years of experience in performing IT business analysis functions.</p><p>
Experience must include:</p><ul><li>
Experience performing business analysis functions to act as a liaison among stakeholders to analyze, define, document, and communicate business processes, software requirements, and specifications for technology initiatives.</li><li>
Experience applying Business Analysis Planning and Monitoring, Elicitation, Requirements Management and Communication, Requirements Analysis, and Solution Assessment and Validation, using BABOK or equivalent industry standards and MNIT practices.</li><li>
Experience gathering, analyzing, and synthesizing requirements from business, technical, and executive stakeholders, and translating those needs into functional and non-functional requirements, models, and documentation.</li><li>
Experience working throughout the System Development Life Cycle (SDLC), including collaboration with development teams on design, testing, deployment, and implementation of solutions.</li><li>
Ability to communicate clearly in writing and verbally, present technical and business information to technical and non-technical audiences, manage multiple priorities, and perform work with direction, coaching, and supervisory oversight.</li><li>
Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.<br>
Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.</li></ul><p>
Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master&rsquo;s degree or a bachelor's degree for one (1) year; and an associate&rsquo;s degree for six (6) months.</p><h3 class="jobSectionHeader"><b>
Preferred Qualifications</b></h3><ul><li>
Experience with at least one application development methodology, such as Waterfall, Rational Unified Process (RUP), or Agile (Scrum/Kanban).</li><li>
Experience gathering and communicating business needs and functional requirements, including artifacts such as use cases, user stories, test cases, specifications, business process models, UML diagrams, or wireframes.</li><li>
Experience with application and/or interface accessibility guidelines and providing end user support.</li><li>
Demonstrated ability to communicate clearly, translate technical information for non-technical stakeholders, collaborate effectively as part of a team, and organize and prioritize multiple deadlines.</li></ul><h3 class="jobSectionHeader"><b>
Strongly Preferred Qualifications</b></h3><ul><li>
Demonstrated understanding of Healthcare and waiver management programs administered or overseen by the Department of Human Services, including work with agency partners.</li><li>
Experience with MMIS and EDI electronic claims transactions.</li><li>
Experience with Waiver management processes and procedures.
</li></ul><h3 class="jobSectionHeader"><b>Additional Requirements</b></h3><div><div>
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
</div></div><div><ul><li>SEMA4 Records Check (applies to current and past state employees only)
</li><li>Criminal History Check
</li><li>Reference Check
</li><li>Social Security and Address Verification
</li><li>Other legally required checks
 </li></ul></div><div><div><b>Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.</b>
</div></div><p></p><h2 class="jobSectionHeader"><b>Application Details</b></h2><p></p><h3 class="jobSectionHeader"><b>
How to Apply</b><b>
</b></h3><p>Select &ldquo;Apply for Job&rdquo; at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.</p><h3 class="jobSectionHeader"><b>
Contact</b></h3><p>
If you have questions about this position, contact Delva Lilic at delva.lilic@state.mn.us.
</p><div><div><b>Veterans
</b></div></div><div><div><b>To be considered for any </b><b>Veteran's Status</b><b>, you MUST indicate this on your application.</b>
</div></div><div></div><div><div>RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must:
</div><ul><li>Meet all Minimum Qualifications identified in this posting.
</li><li>Meet all of the RSV criteria.
</li><li>Submit a copy of your DD-214 form by the closing date to: delva.lilic@state.mn.us</li></ul></div><h3 class="jobSectionHeader"><b>
About Minnesota IT Services</b><b>
</b></h3><p>Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.</p><h4 class="jobSectionHeader"><b>
Working together to improve the state we love.
</b></h4><p>What do Minnesota's State employees have in common?
</p><ul><li>A sense of purpose in their work</li><li>
Connection with their coworkers and communities</li><li>
Opportunities for personal and professional growth</li></ul><h4 class="jobSectionHeader"><b>
Benefits</b><b>
</b></h4><p>As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.</p><h4 class="jobSectionHeader"><b>
Your benefits may include:</b><b>
</b></h4><ul><li>Paid vacation and sick leave
</li><li>12 paid holidays each year
</li><li>Low-cost medical, dental, vision, and prescription drug plans
<ul><li>Fertility care, including IVF</li><li>
Diabetes care</li><li>
Dental and orthodontic care for adults and children
</li></ul></li><li>6 weeks paid leave for parents of newborn or newly adopted children</li><li>
Pension plan that provides income when you retire (after working at least three years)</li><li>
Employer paid life insurance to provide support for your family in the event of death</li><li>
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury</li><li>
Tax-free expense accounts for health, dental, and dependent care
</li><li>Resources that provide support and promote physical, emotional, social, and financial well-being</li></ul><h4 class="jobSectionHeader"><b>
Support to help you reach your career goals:</b></h4><ul><li>
Training, classes, and professional development</li><li>
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)</li></ul><h4 class="jobSectionHeader"><b>
Employee Assistance Program (EAP) for work/life support:</b></h4><ul><li>
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance</li><li>
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues</li><li>
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care</li></ul><p></p><p><b>
Programs, resources and benefits eligibility varies</b> based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
</p><p></p><p><b>EQUAL OPPORTUNITY EMPLOYERS</b><b>
</b></p><p>Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.</p><p>
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.</p><p><b>
APPLICANTS WITH DISABILITIES</b></p><p>
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.</p></div>

IT Business Analyst - ITS3

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