information technology assistant

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
We are currently seeking an Information Technology Assistant Manager to join our vibrant team. At Radisson Collection Residences Riyadh , we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.
As an Information Technology Assistant Manager, you bring a cutting-edge blend of innovation, a results-driven approach, and a fervor for advancing technological solutions to our dynamic IT team. Your expertise and dedication will play a pivotal role in steering our technology initiatives to new heights.<ul><li>
Oversee the day-to-day IT operations, ensuring timely resolution of technical issues and providing support to hotel staff.</li><li>
Collaborate with the IT Manager to implement and maintain IT systems, including hardware, software, networks, and telecommunication.</li><li>
Monitor system performance, security, and backups to proactively address potential risks and ensure data integrity.</li><li>
Provide training and guidance to hotel employees on IT procedures, software applications, and security best practices.</li><li>
Support the installation, configuration, and maintenance of IT equipment, including computers, printers and peripherals.</li><li>
Troubleshoot network connectivity and internet-related issues to maintain uninterrupted operations.</li><li>
Manage IT inventory, including software licenses, hardware assets, and consumables, ensuring accurate records.</li><li>
Coordinate with external vendors and service providers for IT-related contracts and support.</li></ul> 

Qualifications 
<ul><li>
Expertise in IT systems, hardware, software, and networking.</li><li>
Strong troubleshooting skills with a proactive approach.</li><li>
Excellent communication and interpersonal abilities for clear user support.</li><li>
Customer-centric mindset prioritizing prompt IT assistance.</li><li>
Proven leadership fostering a positive work environment.</li><li>
Adaptable under pressure, handling multiple priorities.</li><li>
Commitment to data security and compliance.</li><li>
Familiarity with hotel applications is advantageous.</li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide 
Guaranteed minimum of 30% off for your Friends &amp; Family 
Exclusive Discounts on Breakfast, Food &amp; Beverage, Spa and more
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Information Technology Assistant Manager

<div>
 We are seeking a highly organized and skilled Executive Assistant to support our Chief Technology Officer (CTO) at GBB. The ideal candidate will possess exceptional communication skills, both written and verbal, and demonstrate strong organizational abilities. This role requires a proactive approach, attention to detail, and the ability to manage multiple priorities in a fast-paced technology environment.
 
 
 
 Primary Responsibilities
 
 
 
 
 Email Management
 
 
 
 <ul>
 <li>
 Review and prioritize the CTO&rsquo;s emails daily
 </li>
 <li>
 Respond to emails on behalf of the CTO, as directed
 </li>
 <li>
 Sort technical emails requiring in-depth knowledge into a designated folder for the CTO&rsquo;s direct attention
 
 
 </li>
 </ul>
 
 Schedule Management
 
 
 
 <ul>
 <li>
 Manage the CTO&rsquo;s calendar and coordinate appointments with OEMs and customers
 </li>
 <li>
 Ensure the CTO is prepared for all meetings and engagements
 
 
 </li>
 </ul>
 
 Team Coordination
 
 
 
 <ul>
 <li>
 Follow up with team leads and engineers on urgent tasks
 </li>
 <li>
 Ensure proper documentation of recent tasks in the knowledge base and ticketing system
 </li>
 <li>
 Collect and highlight urgent requirements, meeting requests, approval requests, and support calls from various teams for the CTO&rsquo;s priority attention
 
 
 </li>
 </ul>
 
 Communication Support
 
 
 
 <ul>
 <li>
 Handle phone calls on behalf of the CTO, especially during meetings or out-of-office travel
 </li>
 <li>
 Liaise with internal and external stakeholders as needed
 
 
 </li>
 </ul>
 
 Administrative Support
 
 
 
 <ul>
 <li>
 Assist with signatures, printing, courier services, and other office-related tasks for the CTO
 </li>
 <li>
 Prepare and edit correspondence, communications, and other documents as required
 
 
 </li>
 </ul>
 
 Office Management (Future Responsibility)
 
 
 
 <ul>
 <li>
 Coordinate office maintenance tasks such as AC repair, furniture repair, and laptop maintenance
 </li>
 <li>
 Liaise with HR and support coordinators to streamline administrative processes
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 1-2 years of experience as an executive assistant, preferably in a technology-driven environment is preferred
 </li>
 <li>
 Exceptional oral and written communication skills
 </li>
 <li>
 Strong organizational and time management abilities
 </li>
 <li>
 Proficiency in Microsoft Office Suite and email management tools
 </li>
 <li>
 Ability to handle confidential information with discretion
 </li>
 <li>
 Proactive problem-solving skills and ability to work independently
 </li>
 <li>
 Flexibility to adapt to changing priorities and deadlines
 
 
 </li>
 </ul>
 
 Key Attributes
 
 
 
 <ul>
 <li>
 Detail-oriented with a commitment to accuracy
 </li>
 <li>
 Available 24&times;7 on call for constantly getting calls from team members and customers alike
 </li>
 <li>
 Excellent interpersonal skills and professional demeanor
 </li>
 <li>
 Ability to multitask and prioritize effectively in a dynamic environment
 </li>
 <li>
 Strong initiative and self-motivation
 </li>
 <li>
 Tech-savvy with an interest in staying updated on industry trends
 
 
 </li>
 </ul>
 At GBB, we value innovation, collaboration, and excellence. The Executive Assistant to the CTO will play a crucial role in supporting our technology leadership and contributing to the overall efficiency of our organization. If you are a highly organized individual with strong communication skills and a passion for technology, we encourage you to apply for this exciting opportunity.
</div>

Admin Assistant to Chief Technology Officer (CTO)

Council on American-Islamic Relations (CAIR)

<div>
 The Council on American-Islamic Relations (CAIR) is America's largest Muslim civil liberties and advocacy organization. CAIR's mission is to enhance understanding of Islam, protect civil rights, promote justice, and empower American Muslims.
 
 
 Job Title: Assistant Director of Information Technology
 
 
 Department: Information Technology
 
 
 Position: Full-Time
 
 
 FLSA: Exempt
 
 
 Reports to: Director of Information Technology
 
 
 Salary: Candidates can expect to be offered $116,000 as a new hire in the role.
 
 
 
 Position Summary
 
 
 
 The Assistant Director of Information Technology assists the Director in the management of IT functions and systems operations as well as the delivery of IT services to end-users.
 
 
 The Assistant Director of Information Technology also works collaboratively with the Director to install, maintain, and support computer systems and communication networks, ensuring systems and networks operate optimally to provide maximum performance and availability to users.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Works in close collaboration with the Director of Information Technology in providing leadership, direction, and guidance to staff and managing operational activities to achieve the department's long and short-range goals and business objectives.
 </li>
 <li>
 Directs the provision of IT support and services, managing the IT department's work teams and units including Instructional Technology, Help Desk, Server and Network Administration, and Communication services as well as website updates.
 </li>
 <li>
 Assists the Director of Information Technology in formulating and implementing policies, procedures, and standards. Implements and manages user support and technical services support models that address and bring resolution to the technical needs of the organization.
 </li>
 <li>
 Directs supervisors and IT staff working on projects to assess and improve IT operations and resolve user issues. Leads teams in the design and implementation of customer support and technical support models that address and meet the technical needs of the organization. Makes recommendations for technical improvements to business processes.
 </li>
 <li>
 Analyzes, develops, and recommends plans and solutions to operational, management, business process, or organization-wide telecommunications and other IT operations services including hardware and software activities and associated problems.
 </li>
 <li>
 Identifies and facilitates training and professional development opportunities for staff to support skill development.
 </li>
 <li>
 Develops and maintains a services catalog describing the offerings of IT services and participates in the development of service level agreements for the delivery of those services.
 </li>
 <li>
 Identifies opportunities to develop systems that will enhance operational efficiencies; evaluates and recommends new tools and methodologies that will expedite or enhance the operational/development process.
 </li>
 <li>
 Assists in preparing, monitoring, and administering the annual budget for the department, including staffing, equipment, and supplies.
 </li>
 <li>
 Oversees the inventory and reconciliation of all newly procured technology materials and ensures accurate product tracking and delivery to the appropriate requesting department. Maintains detailed and up-to-date records of all technology purchases.
 </li>
 <li>
 Coordinates reviews and analyzes requests for proposals ensuring compliance with technical specifications.
 </li>
 <li>
 Works collaboratively to coordinate system availability, performance management, and capacity planning issues; ensures timely, accurate, and prompt turnaround of work orders/requests.
 </li>
 <li>
 Monitors workload statistics in support of achieving service level agreement goals; and reviews plans for new construction, remodeling, or requests for telecommunications and data communications services requirements.
 </li>
 <li>
 Acts on behalf of the Director of Information Technology in his absence as directed.
 
 
 </li>
 </ul>
 
 Qualifications And Requirements
 
 
 
 Education, Training, and Experience
 
 
 <ul>
 <li>
 Bachelor's Degree from an accredited organization or university in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 ITIL (Information Technology Infrastructure Library) certification preferred.
 </li>
 <li>
 Five years of relevant IT support work experience.
 </li>
 <li>
 Advanced computer skills. Proficiency in Microsoft Suite (Work, Excel, PowerPoint).
 
 
 </li>
 </ul>
 
 Knowledge, Skills, And Abilities
 
 
 
 <ul>
 <li>
 Knowledge of Microsoft 365 and its associated apps
 </li>
 <li>
 Knowledge of various operating systems, security access, operations security, and database services.
 </li>
 <li>
 Knowledge and understanding of enterprise, network, systems/endpoint, application, and data protection issues and security risks.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Well-developed leadership skills in a matrix organization structure.
 </li>
 <li>
 Strong organizational skills.
 </li>
 <li>
 Solid project management skills.
 </li>
 <li>
 Ability to work effectively within a culturally diverse environment.
 </li>
 <li>
 Ability to understand and lead technical resources.
 </li>
 <li>
 Ability to work independently and with a high degree of professionalism.
 
 
 </li>
 </ul>
 Working Conditions
 
 
 <ul>
 <li>
 Remote work + minor office visits.
 </li>
 <li>
 Must be able to work evenings and weekends as needed.
 </li>
 <li>
 Equipment
 </li>
 <li>
 Standard office equipment including personal computers and associated equipment.
 
 
 </li>
 </ul>
 Worker Characteristics
 
 
 <ul>
 <li>
 Leadership ' Demonstrates willingness to lead, take charge, and offer opinions and direction.
 </li>
 <li>
 Adaptability/Flexibility ' Works effectively in an environment in which the parameters may change daily; adjusts behavior to meet the needs of different people and situations.
 </li>
 <li>
 Initiative ' Demonstrate willingness to take on responsibilities and job challenges.
 </li>
 <li>
 Attention to Detail ' Pay careful attention to detail and thoroughness in completing work tasks.
 </li>
 <li>
 Dependability ' Demonstrate reliability, responsibility, and dependability and fulfill obligations.
 </li>
 <li>
 Technology Savvy ' Capable user of technology who understands the role of technology in the institution and who will guide and support its efficient and effective use.
 
 
 </li>
 </ul>
 
 Compensation Package
 
 
 
 <ul>
 <li>
 401K retirement benefits with an employer match.
 </li>
 <li>
 The employee cost share for benefits is up to 20%. This includes the medical, dental, and vision.
 </li>
 <li>
 We offer vacation, sick, personal leave, and paid holidays.
 </li>
 <li>
 Life, AD &amp; D, and long-term disability coverages.
 </li>
 <li>
 Optional FSA (flexible spending account)
 </li>
 <li>
 HSA (Health Savings Account) must meet certain requirements.
 </li>
 <li>
 EAP (Employee Assistance Program) available.
 </li>
 <li>
 A Professional Development stipend is available.
 </li>
 <li>
 Tuition Reimbursement (must meet certain requirements)
 </li>
 <li>
 If you currently have student loans, you can certify your employment annually for the PSLF.
 
 
 </li>
 </ul>
 
 To apply:
 
 Please submit a cover letter with a r&eacute;sum&eacute;, samples of relevant work, and a list of three professional references, to jobs@cair.com. Please reference 'Assistant Director of Information Technology' in the subject line.
 
 
 
 Application Deadline:
 
 Applications will be accepted until the position is filled.
</div>

Assistant Director of Information Technology

Sentinel Business Centres

IT Support SpecialistBusiness Centre experience is a plus.Job BriefWe are looking for a proactive and detail-oriented IT Specialist Assistant to join our IT team and provide day-to-day technical support to employees and clients. In this role, you&rsquo;ll help troubleshoot hardware and software issues, manage user accounts, maintain systems, and contribute to IT initiatives that improve overall operational efficiency.This position is ideal for someone who enjoys solving problems, working with people, friendly and ensuring that technology works reliably for all users.Main ResponsibilitiesYour main responsibilities will include:<ul><li>Providing technical support and assistance to end-users, resolving hardware, software, and network-related issues promptly and effectively</li><li>Troubleshooting and diagnosing IT problems, identifying root causes, and implementing solutions to minimize downtime and disruptions</li><li>Installing, configuring, and maintaining computer systems, software, and peripherals to ensure optimal performance and security</li><li>Assisting with the setup and deployment of new devices, including computers, printers, and mobile devices</li><li>Managing user accounts and access permissions, ensuring data security and compliance with company policies</li><li>Responding to IT support tickets and inquiries via various channels, such as email, phone, or ticketing systems, and documenting solutions and resolutions</li><li>Providing training and guidance to end-users on IT tools, applications, and best practices to enhance their productivity and technical proficiency</li><li>Monitoring and maintaining IT inventory, including hardware and software licenses, and assisting with procurement as needed</li><li>Collaborating with the IT team to implement IT projects, upgrades, and system improvements, contributing to the overall efficiency of IT operations</li><li>Staying updated with the latest technology trends and advancements in IT support, continuously enhancing technical skills and knowledge</li></ul>Key Requirements<ul><li>You possess a Degree in Computer Science, Engineering, or a related field</li><li>You have prior experience in helpdesk or technical support</li><li>Proficiency with Windows, macOS, and Linux environments</li><li>Experience with remote desktop tools (e.g., TeamViewer, AnyDesk, Remote Desktop) and ticketing systems (e.g., Zendesk, Freshservice, ServiceNow)</li><li>Familiarity with networking basics (IP addressing, VPNs, firewalls) and common business software (e.g., Microsoft 365, Google Workspace)</li><li>You possess strong problem-solving and troubleshooting skills with an eye for detail</li><li>You have excellent interpersonal and communication skills, with the ability to explain technical issues in plain language</li><li>You have a customer-focused attitude and willingness to support team members across departments</li><li>Ability to prioritize, manage multiple issues, and work independently or as part of a team</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthWork Location: In person

IT Specialist Assistant

Per Scholas

ABOUT PER SCHOLAS: For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube. Per Scholas preferred hires reside within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA POSITION TITLE: Instructional Assistant (IT Support) DURATION: Full Time LOCATION: Dallas, Texas WHO WE ARE LOOKING FOR: Per Scholas seeks a dynamic, team-oriented individual to serve as an Instructional Associate. The Instructional Associate will play an essential role in our organization's mission as he/she trains Per Scholas learners to be outstanding entry and mid-level technicians. WHAT YOU'LL DO: Classroom Facilitation Using a structured and approved curriculum, assist the Technical Instructor in conducting technical training to prepare learners for entry to mid-level Information Technology jobs. Technical training competencies include but are not limited to hardware, software, networking, security, server, mobility, virtualization, cyber security, web development, quality assurance, and project management. Assist classroom facilitation in a highly interactive, hands-on style. The IA will consult with the Instructor before providing current learners with any review materials, videos, or other support. The IA will form and lead study groups using the instructor's evaluations. The instructor and the learners will determine topics. These study groups can be held during class time (as the instructor approves) or before/after class. The IA will consult with the instructor to determine the activities for the present and upcoming days and assist in gathering the necessary tools to conduct the lectures and hands-on labs. The IA will understand the curriculum and be prepared to conduct a lesson if the instructor needs to be out of the classroom. Please note an IA will not be asked to facilitate a lesson for an extended period. The IA will ensure that all equipment loaned to or used by the learners is returned to the instructor, the storage closet, or the person from whom it was borrowed. Utilize an in-house Learning Management System for assignments, tests, real-time performance monitoring, and assisting in entering learner attendance/grades/scorecards. The Per Scholas curriculum calls for a maximum of 1.5 hours of lecture in a 6-hour teaching day. The rest of the time is dedicated to interactive, hands-on lab activities led by the Technical Instructor. Class sizes range from 15-30 learners. Managing Learner Performance Provide learners with ongoing feedback, recognize any challenges early, and work with the instructor and/or coaches and learners to overcome them. Coordinate closely with learners' instructors and career coaches on enforcing program rules and promoting learner success. Implement individualized study plans for learners who are struggling in the class. Participate in all required learner progress meetings with other members of the team. Monitor and enforce learner class attendance, dress code, and other program policies. Administrative Participate in staff meetings Conduct real-time learner data entry in Salesforce and/or Canvas WHAT YOU'LL BRING TO US: Professional Qualifications Graduate of a Per Scholas Training Program Obtained all certifications offered in the training course in which you participated Ability to teach in a highly interactive and hands-on style Passion for teaching others Flexibility to adapt to changes in schedule Interest in being part of a culture of continuous improvement Team oriented Highly responsive communicator Excellent verbal communication skills Personal Characteristics You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission. You are data-driven, result-oriented, and a forward-looking catalyst for social change. You have a collaborative and flexible work style. You're excited to work cross-functionally with other departments and independently. You are an effective communicator with strong oral and written skills. You are tech-savvy and can learn quickly. You are strong at time management and can balance multiple projects and tasks. You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources. The hourly rate for this position is $18/hour #LI-Onsite Benefits &amp; Perks Per Scholas offers a comprehensive benefits package designed to support your health, financial well-being, and overall quality of life! Holidays &amp; PTO: Full-Time Per Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time! All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including a week off for Independence day and a week before the New Year). Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance. Vacation accruals increase with tenure. Part-time employees are afforded time off on a prorated basis and in accordance with local requirements. Comprehensive Medical Coverage: Benefit eligible employees can choose from multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs. Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out-of-pocket expenses, up to $4,000 for individuals and $8,000 for families. Dental and Vision Insurance: Eligible employees can select from two dental plan options and a vision plan. Employees who waive medical coverage receive employer paid dental and vision premiums. Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company. Employee Assistance Program (EAP): Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members Parental Leave: Eligible employees are offered up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family. Additional Benefits &amp; Perks: Eligible employees have access to employer-paid life and AD&amp;D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance. Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses. Per Scholas also offers a range of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance. Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs. QUESTIONS? If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application! Equal Employment Opportunity We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin. PII Policies Non-Discrimination Policy

Instructional Assistant (IT Support)

Cinepax

The Management Trainee Officer (MTO) &ndash; IT is responsible for supporting day-to-day IT operations within cinema environments while undergoing structured on-the-job training. The role provides hands-on exposure to IT infrastructure, cinema-specific systems, networking, and end-user support. The incumbent will work closely with senior IT staff to ensure reliable, secure, and uninterrupted technical operations that support cinema business functions.Key ResponsibilitiesIT Operations &amp; Support<ul><li>Assist in providing technical support for cinema servers, systems, and IT infrastructure under supervision.</li><li>Support the installation, configuration, and maintenance of end-user computing devices, including desktops, laptops, printers, scanners, and peripherals.</li><li>Assist in troubleshooting and resolving issues related to POS systems, ticketing systems, kiosks, and online booking platforms.</li><li>Provide basic level IT support to users and escalate complex issues as required.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or Diploma in Information Technology, Computer Science, or related field.</li><li>0&ndash;6 months of relevant IT experience (fresh candidates are encouraged to apply) .</li><li>Knowledge of digital projection systems and media servers is an advantage.</li><li>Basic understanding of networking concepts and troubleshooting.</li><li>Familiarity with Windows OS, basic server management, and backup systems.</li><li>Basic to intermediate knowledge of SQL Server (queries, reporting support, data extraction).</li><li>Ability to work flexible hours, including evenings, weekends, and public holidays.</li><li>Strong problem-solving and communication skills.</li></ul>Preferred Skills<ul><li>IT certifications (e.g., CompTIA A+, Network+, CCNA) are a plus.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Structured training and career growth opportunities</li><li>Dynamic and entertainment-driven work environment</li></ul>Job Type: Full-timeWork Location: In person

MTO-IT

Kerten Hospitality

<div><h4 class="jobSectionHeader">IT ASSISTANT</h4>
KAYNUNA BEACH ESCAPE, YANBU
ABOUT KERTEN HOSPITALITY
Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food &amp; Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International &amp; local travellers. The Group&rsquo;s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.
Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of Connection, Curation, Innovation, and Leading the Way.
ABOUT THE PROPERTY<div>
Set along the pristine shores of Yanbu, Kaynuna Beach Escape is a vibrant beachfront lifestyle destination designed for relaxation, entertainment, and community living.</div>
Kaynuna Beach Escape is a bold, high-energy beachfront destination spanning 30,000 sqm, designed to deliver unforgettable seaside experiences. The venue features 150 sun loungers, 15 spacious private cabanas (50 sqm each for 7&ndash;8 guests), a vibrant 200-cover restaurant, a stylish ground-floor shisha lounge, and a lively rooftop bar and terrace connected across two entertainment levels. Enhanced by a private jetty for sea-taxi arrivals, landscaped outdoor spaces, a sports hub and playground, and a year-round calendar of events, Kaynuna offers a dynamic, lifestyle-driven environment where hospitality, entertainment, and coastal energy meet.
Location: Located north of Jeddah on Saudi Arabia&rsquo;s Red Sea coast, Yanbu is known for its majestic beaches and enchanting offshore islands, with Al-Nawras Island considered one of the Kingdom&rsquo;s coastal gems. The destination is served by Prince Abdul Mohsin Bin Abdulaziz International Airport (YNB), located approximately 25 km away, offering regular domestic flights connecting Yanbu with major cities including Riyadh, Jeddah, and Dammam, ensuring convenient access while retaining a tranquil seaside setting.
ABOUT THE ROLE
KEY RESPONSIBILITIES<ul><li>
Assist in maintaining and supporting the hotel&rsquo;s IT infrastructure, including computers, networks, servers, and software systems.</li><li>
Respond to IT-related requests and issues from staff, providing timely troubleshooting and technical support.</li><li>
Help monitor and maintain hotel network security, backup systems, and data integrity.</li><li>
Assist with installation, configuration, and updates of hardware, software, and peripheral devices.</li><li>
Support the IT team in managing POS systems, property management systems (PMS), and other hotel software applications.</li><li>
Maintain documentation of IT procedures, equipment, and troubleshooting steps.</li><li>
Assist in training hotel staff on IT systems, software usage, and security best practices.</li><li>
Collaborate with vendors and service providers to resolve technical issues as needed.</li><li>
Monitor inventory of IT equipment and recommend replacements or upgrades under supervision.</li><li>
Ensure adherence to the hotel&rsquo;s IT policies and data protection standards.</li></ul>
EXPERIENCE &amp; SKILLS<ul><li>
Previous experience in IT support, helpdesk, or technical roles, preferably in the hospitality industry.</li><li>
Basic knowledge of computer networks, operating systems, and common software applications.</li><li>
Familiarity with hotel IT systems (PMS, POS) is an advantage.</li><li>
Strong problem-solving, organizational, and communication skills.</li><li>
Ability to work under supervision and assist in a team-oriented environment.</li><li>
Fluent in English; Arabic is an advantage.</li></ul>
JOINING OUR TEAM MEANS<ul><li>
Competitive Compensation: A rewarding package tailored to your experience.</li><li>
Career Growth: Opportunities for advancement within our dynamic organisation.</li><li>
Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.</li><li>
Shared Purpose: Working with passionate people who live our values every day &mdash; connecting, innovating, curating, and leading the way together.</li></ul>
Apply CRAFT YOUR CAREER. - Kerten Hospitality</div>

IT ASSISTANT

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