information technology assistant

American University in the Emirates

<div>The American University in the Emirates is seeking a highly skilled and motivated IT Assistant plays a vital role in supporting the day-to-day operations of the Information Technology Department. The position involves assisting in official documentation, providing Level 1 technical support to end users, coordinating with Level 2 technical teams for incident follow-ups, and supporting the Digital Transformation initiatives. The IT Assistant will also assist in user training, documentation, and ensuring smooth communication between IT units, faculty, staff, and students.
<div>
Key Responsibilities</div>

1. Technical Support &amp; User Assistance
<ul>
<li>Provide Level 1 IT support for faculty, staff, and students.</li>
<li>Log, track, and escalate incidents to Level 2 technical teams for resolution, ensuring timely follow-up and closure.</li>
<li>Support in configuring user accounts, password resets, and MFA (Multi-Factor Authentication) setup.</li>
</ul>
2. Documentation &amp; Reporting
<ul>
<li>Prepare and maintain official IT documentation, including system manuals, user guides, procedures, and knowledge base articles.</li>
<li>Document and update IT operational workflows, support logs, and service request records.</li>
<li>Assist the senior team members in preparing technical meeting notes, planning documents, and progress reports.</li>
<li>Maintain proper documentation of system changes, upgrades, and bug reports.</li>
</ul>
3. Coordination &amp; Communication
<ul>
<li>Act as a liaison between end users, Digital Transformation Unit, and IT technical teams to report issues, bugs, and enhancement requests.</li>
<li>Follow up with vendors, IT engineers, and developers for timely resolution of assigned tasks.</li>
<li>Coordinate with internal departments to gather user requirements and provide feedback to Digital Transformation Unit Manager.</li>
</ul>
4. Training &amp; Orientation
<ul>
<li>Conduct orientation sessions for new faculty members, staff, and students on the use of IT systems (ERP, LMS, email, and other digital services).</li>
<li>Assist in creating and delivering basic IT training materials and video tutorials for users.</li>
<li>Support awareness initiatives related to cybersecurity, data privacy, and system usage.</li>
</ul>
5. Administrative &amp; Support Functions
<ul>
<li>Assist the Digital Transformation Manager and senior management in preparing presentations, proposals, and reports related to IT projects and performance.</li>
<li>Schedule and record minutes of technical and planning meetings, ensuring follow-up on assigned action items.</li>
<li>Help organize and maintain IT departmental files, archives, and inventory records.</li>
</ul>
Qualifications &amp; Experience
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>1&ndash;3 years of experience in IT support, documentation, or administrative coordination (preferably in higher education).</li>
<li>Familiarity with ERP, LMS, and other university digital systems is an advantage.</li>
<li>Basic understanding of IT service management (ITSM) and ticketing systems.</li>
<li>Excellent written and verbal communication skills in English.</li>
<li>Strong organizational skills, attention to detail, and ability to multitask.</li>
</ul>
Key Skills &amp; Competencies
<ul>
<li>Customer-oriented approach with strong interpersonal skills.</li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and IT documentation tools.</li>
<li>Basic knowledge of networking, software installation, and user account management.</li>
<li>Ability to work collaboratively in a team environment and coordinate across departments.</li>
<li>Ability to use AI ethically and responsibly</li>
<li>Time management and problem-solving abilities with a proactive attitude.</li>
</ul>
Work Environment
<ul>
<li>Primarily office-based with on-site support at academic or administrative units.</li>
<li>Interaction with faculty, staff, students, and external vendors.</li>
<li>May require occasional evening or weekend support during peak academic or registration periods.</li></ul> 


About American University in the Emirates (AUE):

The American University in the Emirates (AUE) invites applications from well-qualified candidates for a range of faculty and administrative positions. AUE is located in Dubai Intl. Academic City.

AUE is not just a place of learning but a hub of innovation and growth, where your expertise and aspirations find a welcoming environment.

At AUE, we believe Nothing is Impossible is the Pathway to Success

AUE comprises seven dynamic colleges: College of Law, College of Education, College of Design, College of Business Administration, College of Media and Mass Communication, College of Computer Information Technology and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations, reflecting our commitment to providing a world-class education.

The American University in the Emirates is accredited by SACSCOC (the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and master&rsquo;s degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels

The American University in the Emirates is officially licensed to operate as a higher education institution and all its programs are accredited by CAA (the Commission for Academic Accreditation), Ministry of Education, United Arab Emirates.

The College of Business Administration is a proud member of AACSB (The Association to Advance Collegiate Schools of Business), and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited by AACSB) as of 2022.

The Bachelor of Computer Science in the College of Computer Information Technology is accredited by the Computing Accreditation Commission of ABET.

NASAD (The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design, and Bachelor of Science in Animation in the College of Design, the designation of Substantial Equivalency with accredited programs in the United States.</div>

IT Assistant

Together

The IT Assistant Manager supports the IT Manager and the broader IT team in managing systems, software, data handling, reporting, and team coordination. This role ensures smooth day-to-day IT operations and supports various departments with their technical requirementsKey Responsibilities<ul><li>Possess a strong understanding of D-Base and E-Sales software.</li><li>Allocate data to the sales team based on instructions from Country Head.</li><li>Perform data analysis and generate graphs and reports.</li><li>Update databases by adding new companies and campaigns as directed.</li><li>Download and upload business line call records weekly; coordinate with the network manager.</li><li>Prepare weekly and monthly reports for the sales team.</li><li>Monitor website performance and speed; suggest improvements if required.</li><li>Identify technical or operational issues and provide effective solutions.</li><li>Recommend improvements for systems and processes.</li><li>Train and update new interns on D-Base and E-Sales software.</li><li>Conduct regular training sessions for existing staff.</li><li>Understand the significance of dispatch processes and ensure proper execution.</li><li>Analyze the database for better solutions and improvements.</li><li>Perform any other tasks assigned by the HOD or management.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Strong knowledge of database management, reporting tools, and IT systems.</li><li>Proficiency in MS Office, particularly Excel and reporting functions.</li><li>Good problem-solving, communication, and coordination skills.</li><li>Strong organizational skills with the ability to manage multiple tasks.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Asst. Manager-IT

Flair Travel & Holidays

We are Hiring IT ASSISTANT<ul><li>Software Installation &amp; Troubleshoot</li><li>Hardware Installation &amp; Troubleshoot</li><li>Network Administration</li><li>Email Client Configuration</li><li>IT Maintenance.</li><li>IT Hardware Inventory management</li><li>Setting up new users&rsquo; accounts and profiles and dealing with password issues.</li><li>Replacing hardware parts as required</li><li>Talking to staff or vendors through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues</li></ul>NOTE: Only Male staff required.Job Types: Full-time, New-GradPay: Rs38,000.00 - Rs45,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Traditions by Saleem Fabrics

IT Intern &ndash; Job DescriptionWe are looking for a motivated IT Assistant to assist our IT department in maintaining and supporting daily technology operations across all branches.Key Responsibilities:<ul><li>Assist in maintaining IT infrastructure including LAN/WAN, POS systems, and CCTV surveillance.</li><li>Support in diagnosing and resolving hardware, software, and basic network issues.</li><li>Help coordinate with external vendors for equipment maintenance and system upgrades.</li><li>Provide basic support for firewall and VPN configuration and monitoring.</li><li>Perform data entry and assist users in Oracle modules under supervision.</li><li>Help document IT procedures, system updates, and workflow changes.</li><li>Assist in creating and updating Excel-based performance dashboards.</li><li>Maintain records of IT assets, software licenses, and service logs.</li><li>Provide remote support using tools like TeamViewer and AnyDesk.</li><li>Learn and support basic tasks like software installation, system setup, and troubleshooting.</li><li>Manage multiple tasks and assist with day-to-day IT support activities as needed.</li></ul>Job Type: Full-timeWork Location: In person

IT Technical Support Assistant

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Seaside glamour on the Egyptian riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style Hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 Suites, 30 Beach Suites and 6 Villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, Spa and Fitness Center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.
<h2 class="jobSectionHeader">Technology Innovation and Data Assistant Manager
</h2><h2 class="jobSectionHeader">About the role
</h2><h2 class="jobSectionHeader">Four Seasons Hotel Alexandria is looking for a Technology Innovation and Data Assistant Manager who will be r esponsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property.
</h2><h2 class="jobSectionHeader">What will you do:
</h2><ul><li><h2 class="jobSectionHeader">Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food &amp; Beverage Point of Sales computer systems are available twenty-four (24) hours per day.
</h2></li><li><h2 class="jobSectionHeader">Establish and maintain user procedures and hardware familiarization for all systems.
</h2></li><li><h2 class="jobSectionHeader">Provide administration services, to include; contribution to technology capital and operating budgets.
</h2></li><li><h2 class="jobSectionHeader">Provide Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation.
</h2></li><li><h2 class="jobSectionHeader">Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting.
</h2></li><li><h2 class="jobSectionHeader">Ensure effective support for other systems, including back office, sales and catering and human resources applications and any other at the property.
</h2></li><li><h2 class="jobSectionHeader">Provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.
</h2></li></ul><h2 class="jobSectionHeader">What will you bring
</h2><ul><li><h2 class="jobSectionHeader">University or College degree &mdash; major in IT.
</h2></li><li><h2 class="jobSectionHeader">Three years of experience in hotel IT.
</h2><h2 class="jobSectionHeader">Highly proficient in speaking, writing and reading English.
</h2></li><li><h2 class="jobSectionHeader">Highest level of integrity and transparency.
</h2></li><li><h2 class="jobSectionHeader">Technical background, MCSE or strong networking skills.
</h2></li><li><h2 class="jobSectionHeader">Prior education and/or experience supporting complex networks.
</h2></li></ul><h2 class="jobSectionHeader">What we offer:
</h2><h2 class="jobSectionHeader"> 
&bull; Competitive Salary, wages, and a comprehensive benefits package
</h2><h2 class="jobSectionHeader">&bull; Excellent Training and Development opportunities
</h2><h2 class="jobSectionHeader">&bull; Complimentary Dry Cleaning for Employee Uniforms
</h2><h2 class="jobSectionHeader">&bull; Complimentary Employee Meals</h2></div>

Technology Innovation and Data Assistant Manager

Teamficient

Position Title: IT AssistantLocation: RemoteEmployment Type: Full-TimeExperience Level: 2+YearsCompany: Teamficient - www.teamficient.comSalary Range: $800 - $1000 (Negotiable for highly experienced candidates)Work Schedule:<ul><li>Time Range: Between 7 AM &ndash; 7 PM CST (Graveyard shift)</li><li>Working Hours: 9 hours per day (8 working hours + 1-hour break)</li><li>Days Off: TBD (2 days per week)</li></ul>About Us: At TeamFicient, we are a dynamic team of highly experienced professionals dedicated to providing tailored solutions that meet the unique needs of our clients. We are currently seeking a skilled IT Assistant to join our team and play a crucial role in maintaining the efficiency and accuracy of our day-to-day operations.Why Join Us?&#9989; Competitive salary with potential increases based on performance.&#9989; Opportunities for career advancement.&#9989; Stable and supportive work environment.Job OverviewWe&rsquo;re seeking a dependable and detail-oriented IT Assistant to manage the core user operations that keep our team productive and secure. This role is essential for overseeing onboarding/offboarding, access permissions, and tool administration across multiple platforms like Zoho, Google Workspace, Microsoft 365, and our VOIP system. You'll also ensure that team timesheets are accurately logged and assist with IT support tickets as needed.Key Responsibilities<ul><li>Manage employee onboarding and offboarding, including creation and removal of system credentials.</li><li>Assign and maintain user access and permission levels across all company tools.</li><li>Handle Zoho Apps administration, especially Zoho Recruit and the Zoho One suite.</li><li>Provide technical support using a ticketing system, resolving common software and access issues.</li><li>Set up and manage VOIP systems such as Zoom Phone or 8x8.</li><li>Review employee timesheets for accuracy using tools like Time Clock Wizard.</li><li>Support Google Workspace and Microsoft 365 email and user account administration.</li><li>Perform basic WordPress website edits and content updates.</li></ul>Qualifications<ul><li>Associate&rsquo;s or Bachelor&rsquo;s degree in IT, Computer Science, or related field (or equivalent experience).</li><li>2&ndash;3 years of experience in an IT support or systems administration role.</li><li>Strong familiarity with Google Workspace and Microsoft 365 admin tools.</li><li>Hands-on experience managing Zoho Apps, especially Zoho Vault.</li><li>Experience with Zoom Phone, 8x8, or other similar VOIP platforms.</li><li>Knowledge of Time Clock Wizard or other time-tracking tools.</li><li>Basic understanding of WordPress content management and editing.</li><li>High attention to detail, especially in handling credentials and user data.</li><li>Strong communication and troubleshooting skills.</li><li>Bilingual capabilities (English/Spanish) needed.</li></ul>System Requirements<ul><li>Desktop/Laptop</li><li>Intel Core i5</li><li>4GB RAM for multitasking requirements</li><li>Workstation free from any Noise and Distractions</li><li>Backup Internet Connection</li><li>USB Headset with Noise Cancelling</li><li>Backup for Power Outage: Generator/UPS or Alternative Location</li></ul>Application ProcessAll initial interviews for this position will be conducted via a Google Form interview setup. Applicants must complete the form using the link provided below to be considered for the position.[Submit Your Initial Interview Here] - https://forms.gle/B8LsjtBJ1PqL4KeD9Only shortlisted candidates will be invited for a technical interview and assessment test following the initial screening.This is a long-term opportunity to grow with a supportive, global team and build a rewarding work-from-home career with Teamficient.Job Type: Full-timeWork Location: Remote

Search 10000+ Information technology assistant jobs near you this November. New roles added regularly across leading industries. Apply today.

10000 information technology assistant jobs NEAR_ME

IT Assistant

Asst. Manager-IT

IT Assistant

IT Technical Support Assistant

Technology Innovation and Data Assistant Manager

IT Assistant

IT Assistant