information technology director

Hilton

<div><p>Director of Information Technology</p><p>
A Director of Information Technology will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.</p><br>
<p></p><p><br>
<b>What will I be doing?</b></p>
<p></p><p>As a Director of Information Technology, you will supervise the IT Department to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the Director of Information Technology will perform the following tasks to the highest standards:</p>
<p></p><ul><li>Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages</li>
<li>Supervise the IT Department on a daily basis</li>
<li>Maintain excellent product knowledge and apply it to deliver full system benefits</li>
<li>Understand, fully, the legal requirements on IT governance and security</li>
<li>Handle, efficiently and completely, IT issues that arise</li>
<li>Identify current and future system needs and provide solutions for the identified needs</li>
<li>Build strong internal working relationships with all hotel Departments</li>
</ul><p><b>What are we looking for?</b></p>
<p></p><p>Director of Information Technology serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<p></p><ul><li>Previous IT management experience, preferably in the hotel, leisure, and/or service sector</li>
<li>Experience of all Microsoft systems</li>
<li>Experience of hotel applications, such as Fidelio and Micros, preferred</li>
<li>Excellent organizational and interpersonal skills</li>
<li>Current technical skills and knowledge of technology</li>
<li>General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology</li>
<li>Ability to plan ahead and develop contingency plans, where necessary</li>
</ul><p>It is advantageous in this position if you demonstrate the following capabilities and advantages:</p>
<ul><li>Ability to work in a team</li>
<li>Excellent attention to detail</li>
<li>Positive Attitude</li>
<li>IT proficient</li>
<li>Willingness to develop team members and self</li><br>
</ul><p></p><p><br>
<b>What will it be like to work for Hilton?</b></p>
<p></p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Director of Information Technology

Rainmaker Consultancy

<div>
 <p>
  <strong>
   We are seeking a Director of Information Technology for a leading hospitality &amp; lifestyle destination. Reporting directly to the executive team, this role will lead a 6-person IT department and oversee all core IT functions &mdash; from infrastructure resilience to cyber security, system governance, integration architecture, and guest-centric technology enablement.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Purpose:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  As the Director of Information Technology, you will drive the digital backbone of one of Istanbul&rsquo;s most ambitious lifestyle destinations. From ensuring operational continuity across 24/7 services to supporting premium guest experiences through secure, scalable, and intelligent technology platforms &mdash; this role is both strategic and hands-on. You will be responsible for defining and implementing IT strategy, managing mission-critical infrastructure, leading digital innovation projects, and ensuring full compliance with data governance and security standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Lead the end-to-end management of IT operations, including infrastructure, network, systems, and application ecosystems across the entire facility.
  </li>
  <li>
   Design, implement, and optimize secure, scalable infrastructure strategies aligned with operational and guest experience objectives.
  </li>
  <li>
   Manage installation, administration, updates, and troubleshooting of system software and infrastructure; ensure continuity across legacy environments (e.g., Windows Server 2012, SQL Server 2012, Windows 10) while planning for future upgrades.
  </li>
  <li>
   Manage operational continuity of hospitality technologies: PMS (Fidelio Suite8, Opera), POS (Micros 9700, Symphony), financial platforms (Logo, SAP), and building systems (IP/CCTV, IPTV, door lock systems).
  </li>
  <li>
   Lead information security strategy, ensuring governance, risk mitigation, and compliance with internal and external standards.
  </li>
  <li>
   Establish robust backup, recovery, and business continuity protocols; manage preventive maintenance and critical incident response.
  </li>
  <li>
   Drive interface and API integrations with internal departments and third-party vendors to ensure seamless digital interoperability.
  </li>
  <li>
   Supervise procurement, inventory, and vendor management processes; ensure service level compliance and cost efficiency.
  </li>
  <li>
   Build and maintain detailed IT documentation, asset tracking, and access management in line with audit and confidentiality protocols.
  </li>
  <li>
   Oversee monitoring of critical environmental systems (UPS, generator, HVAC) affecting IT continuity.
  </li>
  <li>
   Develop and manage the annual IT budget; optimize investments across hardware, software, and support services.
  </li>
  <li>
   Support training, orientation, and onboarding of staff on systems and digital policies, fostering a culture of tech awareness and compliance.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Must-Have Qualifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Proven leadership experience managing IT operations in hospitality, real estate, or other complex 24/7 service environments.
  </li>
  <li>
   Advanced knowledge of Microsoft enterprise environments, with experience managing legacy systems (e.g., Windows Server 2012, SQL Server 2012, Windows 10) and leading transition to newer platforms.
  </li>
  <li>
   Strong operational grasp of hardware infrastructure, network systems, and IT security frameworks.
  </li>
  <li>
   Hands-on experience with hotel technologies (PMS, POS, IPTV, door lock systems) and finance/ERP tools.
  </li>
  <li>
   Deep understanding of integration architectures, API governance, and vendor coordination.
  </li>
  <li>
   Exceptional communication and decision-making capabilities in high-stakes, multi-stakeholder environments.
  </li>
  <li>
   Strong process orientation, documentation discipline, and confidentiality awareness.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Nice-to-Have Qualifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Background in luxury hospitality, mixed-use lifestyle developments, or large-scale real estate projects.
  </li>
  <li>
   Experience managing digital innovation projects and infrastructure for guest-facing technologies.
  </li>
  <li>
   Familiarity with Turkish legal and regulatory requirements related to IT systems and data security.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Rainmaker Note:
  </strong>
  This is a pivotal opportunity to lead the digital engine of one of Istanbul&rsquo;s most iconic urban transformation projects.
 </p>
 <p>
 </p>
</div>


Chronos Consulting

Overview <p>Non-Executive Director (Non Exec, NED) is required for a software-as-a-service (SaaS) software, IT Company based locally and with a sales office in the US. With a strong sales pipeline and existing customers already established the company is looking to achieve revenue growth in . Our client is looking for a Non-Executive Director who is interested in investing and able to contribute to the continued growth of the company with specific expertise in : IT / software companies who have clients in corporate organisations and / or major hosting and managed service providers; experience of an international software business and developing international distribution and partner channels; implementation of customer service and technical support operations in primarily a partner channel model; proven record of successfully growing & exiting from a software / IT business. The Non-Executive Director will be encouraged to become a shareholder in the Company to align the incoming Non Exec's interest with that of the existing Directors who are all shareholders.</p>

Non-Executive Director Software / IT Dubai

SF Recruitment

<p>Proud to be partnering with a leading organisation in Uxbridge in their search for a Director of IT Transformation to lead the charge on the group strategy. Paying £100,000 base + 22% Pension + 44 Days Holiday + Hybrid Working + Career Development + £300 Wellness Allowance. This is a hybrid role and will be needed 2 days a week on site. Excellent opportunity for an innovative senior IT and transformation leader to join a forward-thinking, purpose-led organisation at a pivotal time of change. You'll enjoy full autonomy, a highly supportive environment, and a seat at the senior leadership table. In this pivotal role, you'll take a helicopter view of the organisation's IT landscape ,shaping its digital future while ensuring systems, teams, and processes run smoothly day to day. You'll lead the IT and transformation functions, developing a clear technology roadmap that enhances efficiency, strengthens data and cyber resilience, and supports long-term business goals. This is a role for someone who enjoys rolling up their sleeves as much as setting strategy. You'll balance strategic direction with operational oversight, bringing structure, clarity, and innovation to every aspect of IT delivery. Working closely with the senior leadership team, you'll ensure that technology remains a key enabler of growth, performance, and community impact. This is your chance to shape a bold digital vision, embrace cutting-edge technology, and truly stamp your mark on something impressive, driving transformation across an organisation that's investing in innovation, people, and the communities it serves. The Role: Design, deliver, and embed a digital transformation strategy that aligns technology with business and social objectives. Lead and develop high-performing IT and transformation teams, ensuring strong collaboration and service excellence. Take a hands-on approach to systems, infrastructure, and cyber resilience while steering long-term strategic change. Ensure robust governance, security, and business continuity frameworks are in place and effective. Champion innovation through data, AI, and automation - driving smarter decision-making across the organisation. Partner with internal teams to embed digital fluency, innovation, and continuous improvement across all levels. Act as a visible and credible leader, balancing strategic insight with operational delivery. The Person: Proven track record in designing and implementing successful digital transformation strategies. Experienced IT leader who combines board-level vision with practical, hands-on delivery. Ability to take a "helicopter approach" understanding the full technology ecosystem while driving detail where needed. Strong background in IT governance, cybersecurity, infrastructure, and enterprise systems. Experience in complex, multi-stakeholder environments - ideally within the public, housing, or not-for-profit sectors. Collaborative and values-driven, with exceptional communication and leadership skills. Strategic thinker who is also operationally astute and delivery-focused.</p>

Director of IT & Transformation

Reckitt

<div></div><div><div><div><div>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.</div></div><div><div><h2 class="jobSectionHeader"><b>
Information Technology &amp; Digital
</b></h2></div><div><p>In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products. Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen. Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
About the role</b></h2>
</div><div><p>
The IT&amp;D Director, IT Operations, is accountable for delivering a world-class Global IT Operations &amp; Service Delivery function through seamless technology services across Reckitt. While IT Operations are outsourced to a strategic partner, this role leads an internal team of approximately 30 professionals to govern, optimize, and ensure operational excellence across all IT services globally.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Your responsibilities</b></h2>
</div><div><div>
1. Global IT Operations Oversight<br>
<ul><li>Own the end-to-end IT operations strategy across all regions, ensuring consistent service delivery and operational excellence.</li><li>Oversee infrastructure, cloud platforms, networks, and end-user computing environments globally.</li><li>Ensure high availability, scalability, and security of IT systems supporting manufacturing, supply chain, and commercial operations.</li></ul>
2. Outsourced Service Provider Management<br>
<ul><li>Act as the primary governance lead for outsourced IT operations and service delivery partners.</li><li>Define and enforce contractual SLAs, KPIs, and performance metrics for third-party providers.</li><li>Drive accountability and continuous improvement through regular service reviews and audits.</li></ul>
3. Service Delivery Excellence<br>
<ul><li>Implement ITIL-based service management frameworks across global operations.</li><li>Ensure effective incident, problem, and change management processes with minimal business disruption.</li><li>Monitor global service performance dashboards and escalate issues proactively.</li></ul>
4. Application Support &amp; Maintenance<br>
<ul><li>Establish and lead global application support and maintenance for enterprise systems, including SAP and other critical business applications.</li><li>Ensure timely resolution of application incidents and problems, minimizing business disruption.</li><li>Drive proactive maintenance, patching, and upgrades to maintain system integrity and compliance.</li><li>Collaborate with business stakeholders to align application support with evolving business needs.</li></ul>
5. Strategic Leadership &amp; Governance<br>
<ul><li>Develop and execute a global IT operations roadmap aligned with business priorities and digital transformation goals.</li><li>Ensure compliance with regulatory requirements (e.g., GDPR, SOX) and cybersecurity standards.</li><li>Optimize operational costs through vendor negotiations and process automation.</li></ul>
6. Stakeholder Engagement<br>
<ul><li>Partner with regional business leaders to understand operational needs and ensure IT services enable business growth.</li><li>Communicate service performance and improvement plans to executive leadership.</li></ul>
7. Continuous Improvement &amp; Innovation<br>
<ul><li>Champion the adoption and optimisation of ServiceNow as the core ITSM platform, ensuring seamless integration and process automation.</li><li>Identify opportunities for automation, AI-driven monitoring, and predictive analytics in IT operations.</li><li>Drive adoption of modern technologies to enhance service delivery and user experience.</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>
The experience we're looking for</b></h2>
</div><div><ul><li>Bachelor's or Master's degree in Information Technology, Computer Science, Business Administration, or related field.</li><li>15+ years in IT Service Management and Delivery, with leadership in global, matrixed environments.</li><li>Experience with ServiceNow or similar ITSM platforms, including process automation and integration.</li><li>Strong background in Application Support &amp; Maintenance, ideally with exposure to SAP and other critical business applications.</li><li>Expertise in ITIL and ITSM processes, with certification (e.g., ITIL Expert).</li><li>Proven success in centralising services, vendor governance, disaster recovery, and RFP/vendor selection.</li><li>Experience managing international teams, focusing on cost optimisation and process standardisation.</li><li>Strong communication, stakeholder management, and problem-solving skills to align IT with business goals.</li><li>Proficiency in SLAs/KPIs, ITSM tools, and vendor selection processes</li><li>Ability to work in a fast-paced environment, focusing on efficiency and risk mitigation.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
The skills for success</b></h2>
</div><div><p>
Leadership, IT Operations, ERP Operations, Service Management, SAP Operations, ITSM, ITIL, Platforms , Service delivery</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What we offer</b></h2>
</div><div>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.</div></div><div><div><h2 class="jobSectionHeader"><b>
Equality</b></h2>
</div><div>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.</div></div></div></div>

IT&D Director, IT Operations

Texas Health and Human Services Commission

<div><div><div><div><div><p>Director of IT Talent Engagement
</p></div></div></div></div><div><div><div><div><b>Date: </b>Dec 17, 2025
</div></div></div></div><div><div><div><div><b>Location:
</b>AUSTIN, TX, US, 78751
</div></div></div></div><div><div><div><div><div>The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.</div><br>
<div></div>
<div><b>
What You Get Beyond Your Paycheck</b></div>
<div>
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don&rsquo;t match&mdash;often adding hundreds of dollars each month to what you take home or save.</div><br>
<div></div>
<div>
Here&rsquo;s what you get as a full-time employee:</div>
<ul>
<li><b>100% paid health insurance</b> for you, and 50% paid for eligible family members&mdash;saving you hundreds every month in out-of-pocket medical costs</li>
<li><b>Retirement plans</b> with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans</li>
<li><b>Paid vacation, holidays, and sick leave</b> so you can recharge and take care of life outside work (that&rsquo;s time off you&rsquo;re actually paid for)</li>
<li><b>Optional dental, vision, and life insurance</b>&mdash;at rates much lower than most private plans</li>
<li><b>Flexible spending accounts</b> for added tax savings on health and dependent care</li>
<li><b>Employee discounts</b> on things like gym memberships, electronics, and entertainment</li></ul><br>
<div></div>
<div>
You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.</div>
<div>
You can see all the details here: ERS recruitment brochure</div><br>
<div></div>
<div><b>
Functional Title:</b> Director of IT Talent Engagement<br>
<b>Job Title:</b> Director II<br>
<b>Agency:</b> Dept of Family &amp; Protectve Svc<br>
<b>Department:</b> Chief Inf Office-Op<br>
<b>Posting Number:</b> 11334<br>
<b>Closing Date:</b> 02/27/2026<br>
<b>Posting Audience:</b> Internal and External<br>
<b>Occupational Category:</b> Business and Financial Operations<br>
<b>Salary Group:</b> TEXAS-B-27<br>
<b>Salary Range:</b> $7,015.16 - $11,864.50<br>
<b>Pay Frequency:</b> Monthly<br>
<b>Shift:</b> Day<br>
<b>Additional Shift:</b><br>
<b>Telework:</b> Eligible for Telework<br>
<b>Travel:</b> Up to 10%<br>
<b>Regular/Temporary:</b> Regular<br>
<b>Full Time/Part Time:</b> Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Exempt<br>
<b>Facility Location:</b><br>
<b>Job Location City:</b> AUSTIN<br>
<b>Job Location Address:</b> 4900 N LAMAR BLVD<br>
<b>Other Locations:</b><br>
<b>MOS Codes:</b> 8003,8040,8041,8042,10C0,111X,112X,113X,114X,20C0,30C0,40C0,611X,612X,631X,641X,648X,90G0,91C0,91W0<br>
97E0,SEI15</div><div><b><br>
Brief Job Description:</b></div>
<div>
Performs advanced (senior-level) managerial work providing direction and guidance in strategic operations and planning. Work involves establishing the strategic plan and goals and objectives; developing policies, procedures, and guidelines; establishing priorities, standards, and measurement tools for determining progress in meeting goals; coordinating and evaluating program activities and/or business functions; and reviewing and approving budgets within departments or divisions. Supervises the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.</div>
<div>
This position is classified as a full-time position (40 hours a week). Work outside of regular hours may be required. Travel may be required. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.</div><br>
<div></div>
<div><b>
Essential Job Functions:</b></div>
<div>
Directs program activities and/or business functions within a department or division.</div>
<ul>
<li>Directs, plans, guides, and leads program activities and business functions of assigned ITS operational staff by establishing goals and performance metrics and ensuring plans are in place and properly executed based on industry best practices.</li>
</ul><ul><li>Plans, directs, and oversees the day-to-day operations of the operational area&rsquo;s program tasks, ensuring specific training and development plans are progressing.</li>
</ul>
<div>Develops and implements techniques for evaluating program activities and/or business functions within a department or division; and identifies need for changes.</div>
<ul>
<li>Develops a high-performance workforce and analyzes performance and quality metrics to determine ITS program-wide effectiveness.</li>
<li>Educates customers and stakeholders on technical processes related to the assigned operational area and ensures an understanding of business priorities and risks.</li>
</ul>
<div>Develops and establishes goals and objectives consistent with the agency&rsquo;s strategic plan.</div>
<ul>
<li>Develops and implements strategies and plans to support the ITS strategic plan and technology roadmap.</li>
<li>Oversees the work, planning, and performance of assigned ITS operational area to ensure work priorities align with goals and objectives and are efficiently completed according to standards of performance and quality.</li>
</ul>
<div>Develops, reviews, and approves budgets and major expenditures; and ensures that requirements of funding sources are met.</div>
<ul>
<li>Develops, reviews, monitors, and gains approval of expenditures related to assigned ITS operational project and staffing budgets to ensure allocations are not exceeded, that funds are utilized effectively and in accordance with applicable laws, policies, and procedures.</li>
<li>Identifies budget adjustments needed and collaborates with ITS Budget division to implement and communicate changes.</li>
</ul>
<div>Develops policies, procedures, and guidelines, and monitors compliance.</div>
<ul>
<li>Supports the creation and maintenance of policies, processes, and procedures for planning and executing core ITS business functions.</li>
<li>Directs the development of new and revised processes by collaborating with key stakeholders to identify gaps in processes, opportunities for process improvement and automation.</li>
</ul>
<div>Plans, develops, and approves schedules, priorities, and standards for achieving goals; and directs evaluation activities.</div>
<ul>
<li>Provides complex organizational effectiveness consultation and directs the operational area&rsquo;s progress, making timely decisions for oversight of projects, assignments, or special initiatives.</li>
<li>Facilitates and implements appropriate effective meetings and activities to meet organizational quality and performance goals.</li>
<li>Provides feedback and makes recommendations on division or agency initiatives and projects requiring improvement.</li>
</ul>
<div>Represents the agency at business meetings, hearings, trials, legislative sessions, conferences, and seminars or on boards, panels, and committees.</div>
<ul>
<li>Represents or assigns representative in ITS operational area in providing input and consultation related to area of expertise to determine division and agency impact of proposed legislation.</li>
<li>Oversees the review process of project deliverables, open records requests, and state required reports, such as the Information Resources Deployment Review (IRDR).</li>
</ul>
<div>Reviews and approves management, productivity, and financial reports and studies.</div>
<ul>
<li>Performs needs assessments and implements new processes or directives within the ITS division program.</li>
<li>Demonstrates advanced writing skills in producing and developing reports, presentations, status documents, and instructions.</li>
<li>Develops presentations and other documents as required for reporting DFPS ITS activities and statuses to division and agency leadership.</li>
</ul>
<div>Reviews results of special investigations, internal audits, research studies, forecasts, and modeling exercises to provide direction and guidance.</div>
<ul>
<li>Plans, directs, and guides coordinated division response to internal and external audits, research studies, and agency initiatives ensuring compliance and quality control measures are adhered to throughout the lifecycle.</li>
<li>Develops and leads training initiatives related to the division&rsquo;s goals, audit findings and agency or division initiatives.</li>
</ul>
<div>May develop and oversee the implementation of long-range and short-term plans.</div>
<ul>
<li>Establishes and maintains robust long-range and short-term plans, adopting best practices aligned with the agency&rsquo;s goals and objectives.</li>
<li>Participates in strategic planning activities related to area of operational expertise; provides consultation to ITS leadership, as requested.</li>
</ul>
<div>Supervises the work of others.</div>
<ul>
<li>Directs the day-to-day activities of assigned operational staff; hires, manages and provides guidance and professional development.</li>
<li>Provides direct reports with work assignments, direction and information on responsibilities and work performance standards.</li>
<li>Develops work performance plans and conducts performance evaluations at least annually, managing necessary performance issues, training requirements, coaching, and goal setting.</li>
</ul>
<div>Performs related work as assigned.</div><br>
<div></div>
<div><b>
Knowledge, Skills and Abilities:</b></div>
<ul>
<li>Knowledge and operational expertise related to the principles and practices of public administration and management.</li>
<li>Skill in project planning, monitoring, coordination, and results measurement.</li>
<li>Skill in problem root cause analysis and negotiating problem resolution.</li>
<li>Skill in developing and delivering effective training presentations in both formal and informal settings.</li>
<li>Skill in Microsoft Office productivity tools, including Word, Excel, PowerPoint. Skill with MS Project, SharePoint, and Visio are preferred.</li>
<li>Ability to analyze and interpret program and technical information including regulations, policies, and business rules to aid in DFPS IT program goal and priority setting.</li>
<li>Ability to identify, develop, implement, monitor, and report quality organizational metrics.</li>
<li>Ability to evaluate, document findings and improvement recommendations for organizational processes, project documentation, and deliverables.</li>
<li>Ability to define problems, collect data, and develop recommendations for improving business operations and processes.</li>
</ul><ul><li>Ability to manage program activities, to establish goals and objectives; to analyze complex information, and to report required action items to program leadership.</li>
<li>Ability to plan, organize, coordinate, execute, monitor, and evaluate goals, objectives, and priorities.</li>
<li>Ability to communicate effectively, both verbally and in writing, to any level of the organization in a clear and concise manner.</li>
<li>Ability to establish and maintain effective working relationships at all levels of the organization.</li>
<li>Ability to lead and manage teams, work independently and as part of a team.</li></ul><br>
<div></div>
<div><b>
Registrations, Licensure Requirements or Certifications:</b></div>
<div>
N/A</div><br>
<div></div>
<div><b>
Initial Screening Criteria:</b></div>
<ul>
<li>Graduation from an accredited four-year college or university with major course work in human resources management, business, science, or public administration, organizational development or a related field preferred. Note: Experience in human resources management work may be substituted for the four-year degree on a year for year basis.</li>
<li>Experience interpreting and applying operational and human resources policies and procedures.</li>
<li>Experience advising and counseling management staff and employees on human resource related issues.</li>
<li>Experience entering, updating, retrieving and analyzing information from automated systems.</li></ul><br>
<div></div>
<div><b>
Additional Information:</b></div>
<div>
This position is headquartered at Brown Heatly but is deemed full-time telework.</div><br>
<p></p>
<p>
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p>
<p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.</p>
<p>
Applicants selected for hire must pass a background check and if applicable a driver&rsquo;s record check.</p>
<p>
State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.</p>
<p>
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.</p>
<p>
DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .</p>
<p>
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><br>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>Austin</p></div>

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