information technology director

American International University

<div><p><b>Executive Director of Information Technology</b></p><br>
<p><b>
Position Overview</b></p>
<p>
American International University (AIU) in Kuwait is seeking a strategic and hands-on Executive Director of Information Technology to lead all enterprise technology systems across the university. This senior leader will oversee the Student Information System (Banner), Learning Management System (Canvas), Customer Relationship Management (Salesforce), Enterprise Resource Planning/Finance systems (Oracle), and analytics platforms (Tableau). The Executive Director will drive digital transformation, ensure operational excellence, and align IT initiatives with the university&rsquo;s long-term strategic goals.</p><p></p><p><b><br>
Key Responsibilities</b></p>
<ul>
<li>Lead the development and execution of a multi-year IT strategy aligned with institutional objectives.</li>
<li>Oversee implementation, integration, and optimization of core enterprise platforms (Banner, Canvas, Salesforce, Oracle, Tableau).</li>
<li>Drive data and analytics initiatives to support decision-making and institutional effectiveness.</li>
<li>Establish strong cybersecurity, data privacy, and risk management policies.</li>
<li>Collaborate with academic and administrative leaders to assess technology needs and drive user adoption.</li>
<li>Lead, mentor, and develop a high-performing IT team with a culture of innovation and service.</li>
<li>Manage the IT budget, vendor relationships, and technology contracts.</li>
<li>Ensure compliance with institutional, accreditation, and regulatory standards.</li></ul><br>
<p></p>
<p><b>
Qualifications</b></p>
<ul>
<li>Master&rsquo;s degree in Information Technology, Computer Science, or a related field (Doctorate preferred).</li>
<li>8&ndash;10+ years of progressive IT leadership experience, preferably in higher education.</li>
<li>Direct experience with Banner, Canvas, Salesforce, Oracle Finance, and Tableau.</li>
<li>Proven record in digital transformation, project management, and organizational change.</li>
<li>Strong leadership, strategic planning, and communication skills.</li>
<li>Relevant certifications (e.g., PMP, CISSP, ITIL, CCIO) are an advantage.</li></ul><br>
<p></p>
<p><b>
About American International University (AIU)</b></p>
<p>
American International University (AIU) is a private, co-educational institution in Kuwait, established in 2019, offering undergraduate degree programs based on the American model of higher education. The language of instruction is English, and current programs span Engineering, Architecture &amp; Design, and Business Administration.</p>
<p>
For more information, visit www.aiu.edu.kw<br>
.</p></div>

Executive Director of Information Technology

Ooredoo Group of Companies

<div>Our business landscape<p><br>
We're an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region's leading digital infrastructure provider. Ooredoo Group's strategic vision is guided by five key pillars:</p><ul><li><p><b><br>
Value-Focused Portfolio:</b>
<br>
Boosting asset returns by focusing on telco operations, towers, data centres, the sea
<br>
cable business and fintech.</p></li><li><p><b>
Strengthen the Core:</b>
<br>
Optimally using deployed capital and
<br>
maintain an appropriate cost structure.</p></li><li><p><b>
Evolve the Core:</b>
<br>
Monetising opportunities to generate new revenue streams via programmes focusing
<br>
on analytics, digitalisation of operations, and partnerships with digital service providers.</p></li><li><p><b>
People:</b>
<br>
Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring.</p></li><li><p><b>
Excellence in Customer Experience:</b>
<br>
Creating superior customer experiences.</p></li></ul><p>
From day one, every employee who joins our team becomes an integral part of our success journey.
<br>
We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-<br>
life balance. Empowering you to catapult your personal and professional growth. If you're looking
<br>
to challenge your growth potential, Ooredoo is the employer for you.</p>
Job overview<p><br>
This position will work with the Ooredoo Group Leadership Team, the OpCo Leadership and direct reports and the Associate Director IT Enablement<b> </b>will be accountable for the successful delivery of ESS Transformation Program by alignment of technology and digital strategies that will strengthen the ESS platform. The program aims to implement a unified way of working across Finance, Sourcing and Human Resources with clear roles and responsibilities that eliminates redundancy and promotes efficiency.</p><p>
The role will ensure a coordinated approach throughout Ooredoo, enabling Ooredoo operations to execute their mandates effectively.</p><p>
The Director will be accountable for TO-BE SAP architecture and effective migration and stabilization within the Program with the defined timeframes and budget.</p><p>
The role will report into the Sr. Director Program Support Office and will be subject to Governance via the GMC and ESS SteerCo.</p>
Your impact on our goals<ul><li><p><br>
Responsible for governing services consistent with the to-be architecture design in alignment with business expectations</p></li><li><p>
Supports in alignment of technology and digital strategies and strengthens ESS platform response to changes in the business environment and improving the alignment between business and IT strategy</p></li><li><p>
Ensures implementation and sustenance of ESS technology platform to achieve the intended business objectives</p></li><li><p>
Supports in architecture alignment of ESS and other strategic technology initiatives</p></li><li><p>
Ensures ongoing alignment of IT roadmap and ESS strategies with business imperatives</p></li><li><p>
Manages ESS technology Portfolio</p></li><li><p>
Provides periodic status updates and participates in committee review meetings as required</p></li></ul>
Experience<ul><li><p><br>
10 years of Senior Management Experience</p></li><li><p>
Minimum 5 years of IT Transformation and SAP experience</p></li><li><p>
Minimum 5 years in sector industry</p></li><li><p>
Deep knowledge and experience in SAP cloud technologies like ECC, S4HANA, SAAS, ABAP, BRF+, Fiori, BTP, SAC or Oracle Fusion, EBS</p></li><li><p>
First-hand experience in setting up operational processes and tools</p></li><li><p>
Familiar with ITIL framework</p></li><li><p>
Experience on integrating legacy applications with SAP landscape</p></li><li><p>
Proven experience in making organization adopt to new technologies</p></li><li><p>
Proven experience in building standards, tools and support processes</p></li><li><p>
Understanding of the dev-ops delivery model</p></li><li><p>
Ability to review design documents, critique architecture recommendations from other SMEs</p></li><li><p>
Ability to work with multiple stakeholders with diverse and divergent business needs, resolves conflicts and bring alignment towards a common and robust design in system.</p></li><li><p>
Clear, concise business communication and experience conducting business requirements workshops with business users.</p></li><li><p>
Extensive knowledge of software engineering from ground up or extensive knowledge of the technical services in the specific area and operations around them</p></li><li><p>
Strong knowledge of how to lead and motivate in a large-scale IT organization with both people and technology focus</p></li><li><p>
High level of energy and creativity for transformation, willingness to go the extra mile</p></li><li><p>
Other: Regional and international travel</p></li></ul></div>

Director - IT Enablement

Private Company

<div>
 <p>
  <strong>
   Director of IT &ndash; Retail ERP, Cloud &amp; IPO Readiness
  </strong>
 </p>
 <p>
  📍 Riyadh, KSA | Reports to: CEO | Direct reports: IT Ops, ERP/Odoo, DevOps, Software Engineering
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are a leading multinational retail group in the GCC, seeking a Director of IT with deep ERP (Odoo) expertise and proven leadership in enterprise IT transformation. This is not a generic IT manager role&mdash;we need a hands-on technology leader who has successfully run Odoo (or equivalent ERP) at scale, implemented cloud/DevOps best practices, and built audit-ready IT governance in preparation for IPO listing in KSA.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Overview
  </strong>
 </p>
 <p>
  You will own the company&rsquo;s technology stack end-to-end&mdash;from ERP and retail systems to cloud infrastructure, DevOps, and cybersecurity. You will translate business needs (Finance, Retail, Supply Chain, E-commerce) into reliable, secure, and scalable systems. A strong background in Odoo ERP and experience with IPO-readiness in Saudi Arabia (Tadawul listing requirements) is highly preferred.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   ERP (Odoo &ndash; Mandatory)
  </strong>
 </p>
 <p>
  &middot; ✔️ Lead Odoo ERP strategy, roadmap, and delivery across Finance, Inventory, Warehouse, and POS.
 </p>
 <p>
  &middot; ✔️ Architect integrations with E-commerce, 3PL/logistics, payment gateways, VAT/GCC taxation.
 </p>
 <p>
  &middot; ✔️ Oversee migrations, upgrades, UAT, cutover, and SLAs for stable post-go-live support.
 </p>
 <p>
  <strong>
   Software Delivery &amp; DevOps
  </strong>
 </p>
 <p>
  &middot; ✔️ Establish SDLC discipline: backlog management, code standards, QA, release management.
 </p>
 <p>
  &middot; ✔️ Build and coach internal + partner engineering teams.
 </p>
 <p>
  &middot; ✔️ Implement CI/CD pipelines, IaC (Terraform), containerization (Docker/K8s), automated testing.
 </p>
 <p>
  <strong>
   Cloud &amp; Infrastructure
  </strong>
 </p>
 <p>
  &middot; ✔️ Architect and operate cloud workloads (AWS strongly preferred).
 </p>
 <p>
  &middot; ✔️ Optimize cost, availability, and resilience for retail peaks.
 </p>
 <p>
  &middot; ✔️ Implement monitoring, alerting, and disaster recovery.
 </p>
 <p>
  <strong>
   Security &amp; Compliance
  </strong>
 </p>
 <p>
  &middot; ✔️ Define and enforce ISMS, IAM, incident response, vendor security.
 </p>
 <p>
  &middot; ✔️ Align with ISO 27001/NIST/PCI-DSS; ensure POS hardening and audit readiness.
 </p>
 <p>
  &middot; ✔️ Drive vulnerability management, audits, and awareness training.
 </p>
 <p>
  <strong>
   IPO-Readiness &amp; Governance
  </strong>
 </p>
 <p>
  &middot; ✔️ Lead IT governance, documentation, and control frameworks for Tadawul listing.
 </p>
 <p>
  &middot; ✔️ Mature change management, DR/BCP, and compliance reporting.
 </p>
 <p>
  &middot; ✔️ Partner with CFO/COO on IT-related aspects of financial audits.
 </p>
 <p>
  <strong>
   Required Qualifications
  </strong>
 </p>
 <p>
  &middot; ✔️ 10+ years in IT leadership, with 5+ years owning ERP/mission-critical systems.
 </p>
 <p>
  &middot; ✔️ Mandatory: Proven Odoo leadership (Finance, Inventory, Warehouse, POS).
 </p>
 <p>
  &middot; ✔️ Strong SDLC and DevOps leadership (CI/CD, Docker/K8s, Terraform, GitHub/GitLab).
 </p>
 <p>
  &middot; ✔️ Cloud operations (AWS) with cost/performance optimization.
 </p>
 <p>
  &middot; ✔️ Security leadership (ISO 27001/NIST/PCI, risk &amp; incident management).
 </p>
 <p>
  &middot; ✔️ Budget ownership, vendor/partner management, and team building.
 </p>
 <p>
  &middot; ✔️ Retail domain knowledge: POS, omnichannel, VAT in GCC.
 </p>
 <p>
  &middot; ✔️ Preferred: IPO-readiness/Tadawul listing experience.
 </p>
 <p>
  <strong>
   Nice-to-Have Certifications
  </strong>
 </p>
 <p>
  &middot; ➕ Odoo functional/technical certifications
 </p>
 <p>
  &middot; ➕ AWS Solutions Architect
 </p>
 <p>
  &middot; ➕ ITIL, PMP, PMI-ACP
 </p>
 <p>
  &middot; ➕ CISSP / CISM
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Success Looks Like (12 Months)
  </strong>
 </p>
 <p>
  &middot; ✅ Stable ERP powering accurate finance closes, clean inventory, and fast POS.
 </p>
 <p>
  &middot; ✅ CI/CD pipelines delivering safe, automated releases.
 </p>
 <p>
  &middot; ✅ Cloud spend optimized with clear monitoring and controls.
 </p>
 <p>
  &middot; ✅ Documented IT controls, tested DR plan, and clean audit outcomes.
 </p>
 <p>
  &middot; ✅ A motivated, high-performing IT team with strong vendor alignment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join Us?
  </strong>
 </p>
 <p>
  This is a strategic, high-impact role at the intersection of retail, technology, and capital markets. You will directly influence business performance today&mdash;and IPO success tomorrow.
 </p>
 <p>
  👉 Only apply if you have direct Odoo ERP leadership at enterprise scale.
 </p>
 <p>
 </p>
</div>


Director of Information Technology

Ooredoo Group

<div>
 <p>
  <strong>
   Our business landscape
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We&rsquo;re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region&rsquo;s leading digital infrastructure provider. Ooredoo Group&rsquo;s strategic vision is guided by five key pillars:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Value-Focused Portfolio:
   </strong>
   Boosting asset returns by focusing on telco operations, towers, data centres, the sea cable business and fintech.
  </li>
  <li>
   <strong>
    Strengthen the Core:
   </strong>
   Optimally using deployed capital and maintain an appropriate cost structure.
  </li>
  <li>
   <strong>
    Evolve the Core:
   </strong>
   Monetizing opportunities to generate new revenue streams via programmes focusing on analytics, digitalisation of operations, and partnerships with digital service providers.
  </li>
  <li>
   <strong>
    People:
   </strong>
   Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring.
  </li>
  <li>
   <strong>
    Excellence in Customer Experience:
   </strong>
   Creating superior customer experiences.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  From day one, every employee who joins our team becomes an integral part of our success journey. We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-life balance. Empowering you to catapult your personal and professional growth. If you&rsquo;re looking to challenge your growth potential, Ooredoo is the employer for you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job overview
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  This position will work with the Ooredoo Group Leadership Team, the OpCo Leadership and their direct reports. The Director of IT Enablement will be accountable for the successful delivery of ESS Transformation Program by alignment of technology and digital strategies that will strengthen the ESS platform. The program aims to implement a unified way of working across Finance, Sourcing and Human Resources with clear roles and responsibilities that eliminates redundancy and promotes efficiency across the whole footprint of Ooredoo.
 </p>
 <p>
  The role will ensure a coordinated approach throughout Ooredoo, enabling Ooredoo operations to execute their mandates effectively.
 </p>
 <p>
  The Director will be accountable for TO-BE SAP architecture and effective migration as well as stabilization of the systems with the defined timeframes and budget.
 </p>
 <p>
  The role will report to the Sr. Director Program Support Office and will be subject to Governance via the GMC and OneOoredoo SteerCo.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your impact on our goals
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   More specifically the role will:
  </strong>
 </p>
 <ul>
  <li>
   be accountable for the production and E2E operations (as per ITIL standard) of the ERP ecosystem across all three functions and across all local markets interacting with Group and market CxO possible under very tense situations in case of production incidents
  </li>
  <li>
   need to establish all operational processes, tools, suppliers, SLAs and KPIs for operations, system performance management and system capacity management
  </li>
  <li>
   need to design the relevant organizational structure with suitable roles and responsibilities envisioning an efficient, competent, scalable, 24x7 organization that will quickly adopt new technologies and introduce high automation and AI capabilities
  </li>
  <li>
   be accountable for the rational utilization of SAP, icertis, BMC and general all required licenses
  </li>
  <li>
   need to establish and manage a Managed Services contract and operating model with our IT Managed services supplier
  </li>
  <li>
   be the focal point of the group and the markets for production audits, relevant processes and reports as well as business continuity and Information Security matters interacting at CxO level
  </li>
  <li>
   manage a multi-million-dollar budget across license and services and hybrid team of ~12-15 people
  </li>
  <li>
   be responsible to propose the right technical solution/system architecture based on best practices, reusability of the solution among Ooredoo footprint, functionalities, licenses and costs of operations
  </li>
  <li>
   identify and propose cross-functional utilization of SAP components for non-ERP use cases
  </li>
  <li>
   define the integration strategy and architecture of the SAP ecosystem and all local markets&rsquo; IT architecture including BSS, OSS and ESS systems.
  </li>
  <li>
   Further to production systems the role will be responsible to maintain and operate all pre-production systems balancing between fully utilizing available systems and always having enough capacity to accommodate project needs
  </li>
  <li>
   be accountable for release management, CAB, Go Live cutover activities of all projects
  </li>
  <li>
   be accountable for implementing data protection mechanisms and adherence to company's policies as well as data availability and integrity in both production and pre-production systems
  </li>
  <li>
   be accountable to supervise all testing activities including functional testing and non-functional testing, UAT and integration phases of the project to secure zero impact to the existing production systems
  </li>
  <li>
   establish the testing tools and automation methodologies to maximize release management while minimizing market disruption and contribution
  </li>
  <li>
   define the release management calendar, value proposition and business case to perform updates and upgrades of the production systems
  </li>
  <li>
   need to manage several suppliers/vendors
  </li>
  <li>
   considering the nature of the organization (Program and IT Delivery &amp; Operations) the role is also regarded a 3-year successor for the overall Program organization
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your profile
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   10 years of Senior Management Experience
  </li>
  <li>
   Minimum 5 years of IT Transformation and SAP experience
  </li>
  <li>
   Minimum 5 years in Telco/sector industry
  </li>
  <li>
   Deep knowledge and experience in SAP cloud technologies like ECC, S4HANA, SAAS, ABAP, BRF+, Fiori, BTP, SAC or Oracle Fusion, EBS
  </li>
  <li>
   First-hand experience in setting up operational processes and tools
  </li>
  <li>
   Familiar with ITIL, e-TOM framework
  </li>
  <li>
   Experience on integrating legacy applications with SAP landscape
  </li>
  <li>
   Experience in Data quality and Data migration
  </li>
  <li>
   Proven experience in making organization adapt to new technologies
  </li>
  <li>
   Proven experience in building standards, tools and support processes
  </li>
  <li>
   Understanding of the SAP Activate methodology, Agile, and dev-ops delivery model
  </li>
  <li>
   Ability to review design documents, critique architecture recommendations from other SMEs and a leader of architecture board process
  </li>
  <li>
   Ability to work with multiple stakeholders with diverse and divergent business needs, resolves conflicts and brings alignment towards a common and robust design in system.
  </li>
  <li>
   Clear, concise business communication and experience conducting demand management and business requirements workshops with business users.
  </li>
  <li>
   Extensive knowledge of software engineering, design, and overall architecture
  </li>
  <li>
   Strong knowledge of how to lead and motivate in a large-scale IT organization with both people and technology focus
  </li>
  <li>
   High level of energy and creativity for transformation, willingness to go the extra mile
  </li>
  <li>
   Regional and international travel
  </li>
  <li>
   University degree, Masters preferred
  </li>
 </ul>
</div>


Director - IT Transformation

Niagara County Community College

<div><div><div><div>Position Information<br>
</div><p></p><div><div><div>
</div><br>
<div><div><b>Position Category</b></div> <div>Full Time Staff</div>
</div><br>
<div><div><b>Position Status</b></div> <div>12 Month</div>
</div><br>
<div><div><b>FLSA</b></div> <div>Exempt</div>
</div><br>
<div><div><b>Advertised Salary</b></div> <div>$69,320 - $85,902</div>
</div><br>
<div><div><b>Department</b></div> <div>Computer Center</div>
</div><br>
<div><div><b>Working Hours</b></div> <div>Monday - Friday 8am - 4pm</div>
</div><br>
<div><div><b>General Description</b></div>
<div><div>Are you passionate about protecting digital environments and staying one step ahead of cyber threats? Do you thrive in a role where your expertise directly safeguards an institution&rsquo;s mission and people? SUNY Niagara invites you to apply for the position of Assistant Director for Information Technology Security a critical role in ensuring the safety, integrity, and resilience of our college&rsquo;s information systems.<br>
</div><div>As a key member of the Office of Information Technology (OIT), the Assistant Director serves as SUNY Niagara&rsquo;s lead security architect and strategist, responsible for designing, implementing, and managing robust security measures that protect our infrastructure and data. From network and firewall protection to Office 365 and VPN security, your work will directly impact every member of our campus community.</div><div><br>
<b>
What You&rsquo;ll Do</b></div><ul>
<li>Lead the development and execution of comprehensive IT security strategies to protect the College&rsquo;s systems, data, and users.</li>
<li>Design, implement, and maintain security and network infrastructures in alignment with industry best practices, SUNY standards, and regulatory compliance mandates.</li>
<li>Serve as a senior-level administrator for centralized systems and networks, deploying advanced technologies to monitor, analyze, and respond to incidents in real time.</li>
<li>Collaborate with the CIO and campus leadership on long-term IT security planning, architecture, and risk management.</li>
<li>Work closely with SUNY-wide programs and external vendors to ensure the College&rsquo;s participation in statewide cybersecurity initiatives and the deployment of secure, modern solutions.</li>
<li>Communicate proactively with the College community to promote a culture of security awareness and compliance.</li></ul><p></p><div><br>
</div><div><b>
What We&rsquo;re Looking For</b></div><ul>
<li>A strong understanding of IT security, including system hardening, intrusion detection, network architecture, and vulnerability management.</li>
<li>Proven ability to independently research, deploy, and administer advanced hardware and software for comprehensive security assessments.</li>
<li>Judgment and technical skill to assess the severity of threats and act decisively to mitigate them.</li>
<li>Detailed Knowledge of best practices for security design</li>
<li>Up-to-date knowledge of compliance mandates required by the College, and ability to factor them into network/security design</li>
<li>Experience with system and network administration tools, monitoring solutions, and security auditing practices.</li>
</ul><div>
<br>
SUNY Niagara provides phenomenal benefits to our employees. Please visit <b>https://www.niagaracc.suny.edu/hr/benefits</b> to view our benefits offerings. SUNY Niagara&rsquo;s exceptional work environment fosters growth and personal fulfillment. As an employee, you can expect:<br>
</div><div><b>Work-Life Balance:</b> When employees can balance their work and personal lives, they are happier, more productive, and better positioned to support our students. At SUNY Niagara, generous paid time off, holiday, and leave policies make this possible. Our college closes for winter break from late December through early January and a week in mid-March for spring recess. In the summer, employees observe a four-day workweek, allowing them to enjoy all that Western New York offers.<br>
</div><div><b>Professional Growth: </b>SUNY Niagara cares about employees&rsquo; professional advancement and development. You will have access to ongoing training, programs, and workshops. We support career growth and encourage employees to pursue further education.<br>
</div><div><b>Welcoming Culture: </b>SUNY Niagara values the principles of equity, diversity, inclusion, and social justice as they create a sense of belonging for our students and employees. We foster a collaborative culture that respects and appreciates different perspectives, ideas, and backgrounds which contribute to the richness of our institution. We believe that our diverse, inclusive community enriches the experiences of students and employees alike.<br>
</div><div><b>Meaningful Work:</b> At SUNY Niagara, your work will directly impact the lives of our students and the region we serve. Our college is for all who are passionate about teaching and focused on supporting students. Our small class sizes facilitate engagement. You will shape students&rsquo; futures, prepare them for successful careers, and empower them to contribute to society. Your dedication and expertise will propel students to achieve their educational goals.<br>
</div><div>Become part of an institution that values employees, positively impacts students&rsquo; lives, and invests in its community.</div></div>
</div><br>
<div><div><b>Typical Work Activities</b></div>
<ul><li>Performs risk assessment, audits, and security monitoring functions for networks and systems.</li>
<li>Administers related systems to perform intrusion detection/prevention, packet monitoring, file/database integrity assessments, vulnerability assessments, and incident tracking.</li>
<li>Monitors security systems, analyze security logs, and respond promptly to security incidents, conducting thorough investigations and implementing remediation measures.</li>
<li>Prepare and present regular reports on the College&rsquo;s security posture to College leadership, including metrics on vulnerabilities, incidents, and compliance status.</li>
<li>Works with management, legal counsel, and law enforcement to respond to security incidents and requests for data/right-to-know.</li>
<li>Reviews changes to firewall/network/and other infrastructure and approves or denies them.</li>
<li>Design and architect security infrastructure, including firewalls, intrusion detection and prevention systems, VPNs, NAC, monitoring, compliance, EDR, and other security technologies.</li>
<li>Develop and implement security strategies, compliance strategies, policies, and procedures to protect the organization&rsquo;s network infrastructure, systems, and data from internal and external threats.</li>
<li>Assist in the development and execution of incident response plans, ensuring that the College is prepared to handle cybersecurity incidents effectively.</li>
<li>Evaluate and select security products and technologies and provide guidance on their integration into the existing network infrastructure, working with vendors to design solution, obtain quotes as needed, and develop RFP/Bid documents to purchase solutions.</li>
<li>Documents solutions and communicates effectively with supervisor.</li>
<li>Administers IT security and network practices for the College &ndash; auditing existing systems, firewalls, Microsoft Office 365, and networks, working within OIT and committees to develop, document, and maintain security policies and procedures.</li>
<li>Performs senior-level system and network administration for large-scale infrastructure systems.</li>
<li>Develops and maintains advanced, senior-level knowledge of technologies and methods utilized by OIT.</li>
<li>Serves as the primary OIT consultant for IT security implementations of new technical projects.</li>
<li>Participate in conferences, meetings, and groups in higher education (such as EDUCAUSE) and SUNY-wide programs (such as ITEC, CPD, and OAS) and SUNY conferences (such as Wizards, CIT, and STC).</li>
<li>Serve on College committees as assigned representing the Office of Information Technology Services.</li>
<li>Provide training/mentorship for lower-level OIT employees when necessary.</li>
<li>Develop and deliver cybersecurity training programs to educate staff and faculty on security best practices and threat awareness.</li>
<li>Assist other OIT areas with providing technical services to the College community.</li>
<li>Performs other duties as assigned by the Chief Information Officer.</li>
</ul>
</div><br>
<div><div><b>Essential Functions</b></div>
<div>Must be able to communicate verbally and in writing with College community, SUNY-wide Program organizations, and vendors; must be able to operate computer and network systems; must be able to work in confined spaces, climb ladders, and lift and move 30 to 40 lb. components; must be able to navigate relationships with diverse populations; must be able to relate with students, faculty, staff and administrators of the College.</div>
</div><br>
<div><div><b>Required Qualifications</b></div>
<ul><li>Bachelor&rsquo;s degree;</li>
<li>Two (2) years of IT experience using a variety of systems and tools with a demonstrated increase in levels of responsibility,</li>
<li>Technical work experience in a multiple server/network infrastructure environment,</li>
<li>Experience managing the implementation of information technology systems;</li>
</ul>
</div><br>
<div><div><b>Desirable Qualifications</b></div>
<ul><li>Bachelor&rsquo;s or Master&rsquo;s Degree in Computer Science, Management Information Systems, Cybersecurity or related field;</li>
<li>CISSP, CISM, CCSP and/or PMP certifications or equivalents;</li>
<li>Experience working with technology infrastructure used or supported in an educational setting, preferably in higher education;</li>
<li>Experience with technology infrastructure products such as operating systems with support utilities (e.g., LINUX, Microsoft, VMware), networking architecture (routers, firewalls, packet shapers, VLANS, etc.), and typical technology implementation services for higher education such as SIS, library systems and CMS/LMS;</li>
<li>Experience teaching in higher education.</li>
</ul>
</div><br>
<div><div><b>License(s)/Certifications</b></div>
</div><br>
<div></div><div><div><b>About SUNY Niagara</b></div>
<div><div>SUNY Niagara is a thriving educational institution located between the picturesque landscapes of Niagara Falls and the vibrant city of Buffalo, NY. Our college serves a diverse student population and is committed to providing a supportive and inclusive learning environment. With a commitment to academic excellence and student success, SUNY Niagara offers a supportive and collaborative environment for both faculty and staff.<br>
</div><div>SUNY Niagara is an accredited institution of higher education that offers high-quality academic programs leading to degrees and certificates that are supported by outstanding student services. The top 4 majors of our students are Liberal Arts and Sciences, Nursing, Psychology, and Criminal Justice. In 2023, SUNY Niagara ranked #1 in graduation rate among community colleges in New York State!<br>
</div><div>SUNY Niagara provides a variety of cultural, athletic, social, and international experiences, as well as community education, small business, and workforce development that supports economic development that positively impacts the quality of life of valued stakeholders. The college operates through a collegial model of shared governance and transparency and is accountable for meeting the highest standards of professionalism and integrity.<br>
<br>
SUNY Niagara has two locations in western New York consisting of 287 acres and 11 buildings. The Sanborn, campus is minutes from Buffalo, Niagara Falls, and the Canadian border and is centrally located between the county&rsquo;s three main cities of Lockport, Niagara Falls, and North Tonawanda. The Sanborn campus offers a traditional college experience with world-class academics, knowledgeable faculty members, state-of-the-art classrooms, NJCAA athletics, and on-campus housing. We continue to invest in our facilities with the addition of the Learning Commons Center, which has become the nucleus of the campus; a place for faculty to collaborate and help students develop critical thinking skills while incorporating state-of-the-art technology and innovative student support services. We also modernized our campus dining commons, providing quality meal options in a sleek, comfortable, collaborative environment.<br>
</div><div>The <b>Niagara Falls Culinary Institute</b> (NFCI) is located in the heart of one of the world&rsquo;s biggest tourist destinations, Niagara Falls. Fully outfitted with modern labs and tools for students to use as they train in both classic and trendy techniques, NFCI is home to Culinary Arts, Baking and Pastry Arts, and Hospitality programs. The college also operates Savor, a fine dining restaurant, and La Patisserie, a European-style pastry caf&eacute;, at NFCI.</div><div>
<br>
Our college nurtures and empowers its students and employees in ways that recognize and value our common humanity as well as the richness of our diversity. SUNY Niagara welcomes applicants who want to join a leading regional institution that provides a dynamic, educational environment, responds to students&rsquo; current and emerging needs, and strengthens its community. At SUNY Niagara we embrace diversity and promote inclusion throughout the institution by recognizing, accepting, and celebrating differences within our campus and surrounding communities. Therefore, we desire and pursue candidates who share those principles and encourage applicants from all backgrounds to apply to our positions.</div></div>
</div><br>
<div><div><b>EEO Statement</b></div>
<div>SUNY Niagara does not discriminate and prohibits harassment or discrimination related to any protected category including creed, ethnicity, citizenship, national origin, sex, gender, pregnancy, disability, marital status, political or social affiliation, age, race, color, veteran status, military status, religion, sexual orientation, domestic violence status, genetic information, gender identity, gender expression or perceived gender. Women, minorities, veterans and individuals with disabilities are encouraged to apply.</div>
</div><br>
</div></div></div><div><div>Posting Detail Information
</div><p></p><div><div><div><div><b>Posting Number</b></div> <div>S361P</div>
</div><br>
<div><div><b>Open Date</b></div> <div>10/08/2025</div>
</div><br>
<div><div><b>Close Date</b></div>
</div><br>
<div></div><div><div><b>Open Until Filled</b></div> <div>Yes</div>
</div><br>
<div><div><b>Special Instructions Summary</b></div>
<div>For full consideration, applications must be submitted by November 9th, 2025. If a viable candidate is not found during the initial review, applications submitted after November 9th, 2025 will be considered.<br>
<br>
SUNY Niagara considers only those applications that clearly demonstrate the applicant meets all required qualifications as indicated on the posting, please review the qualifications before applying. Persons meeting the required qualifications as stated above should submit the following:<br>
<br>
<ul><li>cover letter that addresses each of the qualifications</li><li>resume</li><li>unofficial transcripts</li><li>names and contact information for three (3) current, work related references</li></ul><br>
Incomplete packets will be rejected for lack of information.</div></div></div></div></div></div></div>

Assistant Director for Information Technology Security

INTELCIA

<div>
 <p>
  <strong>
   About the Company:
  </strong>
 </p>
 <p>
  Intelcia is a global outsourcing company that has been supporting clients for 20 years by combining talents, technologies, and processes to offer tailor-made services and skills that meet international standards. With a presence in multiple regions worldwide and over 35,000 employees across 85 operational centers, Intelcia aims to be among the top 10 global outsourcing players by 2025.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role:
  </strong>
 </p>
 <p>
  The IT Director will be responsible for leading and managing the IT operations, infrastructure, and technology strategy across multiple call center sites within the region. The role ensures high system availability, security, compliance, and scalability to support business continuity and customer satisfaction. This leader will partner with business stakeholders to align technology initiatives with organizational goals, drive digital transformation, and manage a team of IT professionals across the region.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Develop and execute the regional IT strategy aligned with global IT and business objectives.
  </li>
  <li>
   Serve as a trusted advisor to senior leadership, ensuring IT initiatives support call center operations, workforce management, and customer experience.
  </li>
  <li>
   Lead IT governance, ensuring adherence to policies, budgets, and compliance standards.
  </li>
  <li>
   Oversee network, telephony, data center, and cloud services supporting call center operations
  </li>
  <li>
   Ensure maximum uptime and service availability across all sites through proactive monitoring and disaster recovery planning.
  </li>
  <li>
   Manage vendor relationships with telecom providers, hardware/software suppliers, and service integrators.
  </li>
  <li>
   Implement cybersecurity measures to safeguard sensitive customer and employee data.
  </li>
  <li>
   Conduct audits and risk assessments across regional operations.
  </li>
  <li>
   Oversee deployment and maintenance of call center technologies
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Minimum of 5 year of IT Management Experience
  </li>
  <li>
   Strong background in call center technologies
  </li>
  <li>
   Proven track record in multi-site IT operations management
  </li>
  <li>
   Excellent communication, vendor negotiation, and stakeholder management skills.
  </li>
  <li>
   Strong Risk Assessment and Mitigation Skills.
  </li>
 </ul>
 <p>
 </p>
</div>


American Express

<div><p>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.</p><p></p><p><br>
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.</p><p></p><p><b><br>
General Counsel&rsquo;s Organization:</b></p><p></p><p><br>
Where great legal minds influence global business strategy.</p><p></p><p><br>
As a member of the Global Technology, Cybersecurity, Procurement and Real Estate Group of the General Counsel&rsquo;s Organization, the Director and Counsel will provide legal support to technology, business and legal colleagues related to structuring, negotiating and drafting a variety of software-as-a-service, software licensing, IT services, outsourcing, and hardware procurement agreements.</p><p></p><p><b><br>
Role &amp; Responsibilities:</b></p><br>
<p></p><ul><li>
Collaborate with business clients across the enterprise on a variety of technology-related projects and initiatives.</li><li>
Provide legal support to American Express Enterprise Technology Services and other business units procuring technology solutions</li><li>
Structure, negotiate and draft a variety of software-as-a-service, software licensing, hardware procurement, and IT services agreements</li><li>
Update and maintain IT agreement templates and draft associated toolkits</li><li>
Provide policy and general advice to the company on technology-related matters</li></ul><p></p><p><b><br>
Minimum Qualifications:</b></p><ul><li>
J.D. with admission to practice law in the United States; admission to the New York Bar in good standing or eligibility to do so</li><li>
6+ years of work experience involving technology transactions in a law firm and/or in-house corporate legal environment, ideally in a &ldquo;technology transactions,&rdquo; &ldquo;IP transactions&rdquo; or equivalent practice group</li><li>
Experience drafting and negotiating a variety of software-as-a-service, software license, outsourcing, and IT service agreements</li><li>
Experience negotiating with large Tech service providers such as Microsoft, AWS, GCP, and Salesforce preferred</li></ul><p></p><p><b><br>
Preferred qualifications:</b></p><ul><li>
Strong analytical and problem-solving skills</li><li>
Excellent drafting and negotiation skills</li><li>
Ability to communicate complex issues clearly and persuasively</li><li>
Demonstrated experience in gaining credibility, managing expectations, and developing strong working relationships with legal colleagues and clients</li><li>
Experience working with technology or financial services companies</li><li>
Independent, capable of handling multiple assignments simultaneously</li></ul><p></p>
<p>
Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits</p><p>
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we&rsquo;ll consider your location, experience, and other job-related factors.</p><p>
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:</p><ul><li>
Competitive base salaries</li><li>
Bonus incentives</li><li>
6% Company Match on retirement savings plan</li><li>
Free financial coaching and financial well-being support</li><li>
Comprehensive medical, dental, vision, life insurance, and disability benefits</li><li>
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need</li><li>
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy</li><li>
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>
Free and confidential counseling support through our Healthy Minds program</li><li>
Career development and training opportunities</li></ul><p>
For a full list of Team Amex benefits, visit our Colleague Benefits Site.</p><p>
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.</p><p>
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.</p><p>
US Job Seekers - Click to view the &ldquo;Know Your Rights&rdquo; poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster</p><p>
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions</p></div>

Director and Counsel – Technology Transactions

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