information technology director

Council on American-Islamic Relations (CAIR)

<div>
 The Council on American-Islamic Relations (CAIR) is America's largest Muslim civil liberties and advocacy organization. CAIR's mission is to enhance understanding of Islam, protect civil rights, promote justice, and empower American Muslims.
 
 
 Job Title: Assistant Director of Information Technology
 
 
 Department: Information Technology
 
 
 Position: Full-Time
 
 
 FLSA: Exempt
 
 
 Reports to: Director of Information Technology
 
 
 Salary: Candidates can expect to be offered $116,000 as a new hire in the role.
 
 
 
 Position Summary
 
 
 
 The Assistant Director of Information Technology assists the Director in the management of IT functions and systems operations as well as the delivery of IT services to end-users.
 
 
 The Assistant Director of Information Technology also works collaboratively with the Director to install, maintain, and support computer systems and communication networks, ensuring systems and networks operate optimally to provide maximum performance and availability to users.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Works in close collaboration with the Director of Information Technology in providing leadership, direction, and guidance to staff and managing operational activities to achieve the department's long and short-range goals and business objectives.
 </li>
 <li>
 Directs the provision of IT support and services, managing the IT department's work teams and units including Instructional Technology, Help Desk, Server and Network Administration, and Communication services as well as website updates.
 </li>
 <li>
 Assists the Director of Information Technology in formulating and implementing policies, procedures, and standards. Implements and manages user support and technical services support models that address and bring resolution to the technical needs of the organization.
 </li>
 <li>
 Directs supervisors and IT staff working on projects to assess and improve IT operations and resolve user issues. Leads teams in the design and implementation of customer support and technical support models that address and meet the technical needs of the organization. Makes recommendations for technical improvements to business processes.
 </li>
 <li>
 Analyzes, develops, and recommends plans and solutions to operational, management, business process, or organization-wide telecommunications and other IT operations services including hardware and software activities and associated problems.
 </li>
 <li>
 Identifies and facilitates training and professional development opportunities for staff to support skill development.
 </li>
 <li>
 Develops and maintains a services catalog describing the offerings of IT services and participates in the development of service level agreements for the delivery of those services.
 </li>
 <li>
 Identifies opportunities to develop systems that will enhance operational efficiencies; evaluates and recommends new tools and methodologies that will expedite or enhance the operational/development process.
 </li>
 <li>
 Assists in preparing, monitoring, and administering the annual budget for the department, including staffing, equipment, and supplies.
 </li>
 <li>
 Oversees the inventory and reconciliation of all newly procured technology materials and ensures accurate product tracking and delivery to the appropriate requesting department. Maintains detailed and up-to-date records of all technology purchases.
 </li>
 <li>
 Coordinates reviews and analyzes requests for proposals ensuring compliance with technical specifications.
 </li>
 <li>
 Works collaboratively to coordinate system availability, performance management, and capacity planning issues; ensures timely, accurate, and prompt turnaround of work orders/requests.
 </li>
 <li>
 Monitors workload statistics in support of achieving service level agreement goals; and reviews plans for new construction, remodeling, or requests for telecommunications and data communications services requirements.
 </li>
 <li>
 Acts on behalf of the Director of Information Technology in his absence as directed.
 
 
 </li>
 </ul>
 
 Qualifications And Requirements
 
 
 
 Education, Training, and Experience
 
 
 <ul>
 <li>
 Bachelor's Degree from an accredited organization or university in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 ITIL (Information Technology Infrastructure Library) certification preferred.
 </li>
 <li>
 Five years of relevant IT support work experience.
 </li>
 <li>
 Advanced computer skills. Proficiency in Microsoft Suite (Work, Excel, PowerPoint).
 
 
 </li>
 </ul>
 
 Knowledge, Skills, And Abilities
 
 
 
 <ul>
 <li>
 Knowledge of Microsoft 365 and its associated apps
 </li>
 <li>
 Knowledge of various operating systems, security access, operations security, and database services.
 </li>
 <li>
 Knowledge and understanding of enterprise, network, systems/endpoint, application, and data protection issues and security risks.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Well-developed leadership skills in a matrix organization structure.
 </li>
 <li>
 Strong organizational skills.
 </li>
 <li>
 Solid project management skills.
 </li>
 <li>
 Ability to work effectively within a culturally diverse environment.
 </li>
 <li>
 Ability to understand and lead technical resources.
 </li>
 <li>
 Ability to work independently and with a high degree of professionalism.
 
 
 </li>
 </ul>
 Working Conditions
 
 
 <ul>
 <li>
 Remote work + minor office visits.
 </li>
 <li>
 Must be able to work evenings and weekends as needed.
 </li>
 <li>
 Equipment
 </li>
 <li>
 Standard office equipment including personal computers and associated equipment.
 
 
 </li>
 </ul>
 Worker Characteristics
 
 
 <ul>
 <li>
 Leadership ' Demonstrates willingness to lead, take charge, and offer opinions and direction.
 </li>
 <li>
 Adaptability/Flexibility ' Works effectively in an environment in which the parameters may change daily; adjusts behavior to meet the needs of different people and situations.
 </li>
 <li>
 Initiative ' Demonstrate willingness to take on responsibilities and job challenges.
 </li>
 <li>
 Attention to Detail ' Pay careful attention to detail and thoroughness in completing work tasks.
 </li>
 <li>
 Dependability ' Demonstrate reliability, responsibility, and dependability and fulfill obligations.
 </li>
 <li>
 Technology Savvy ' Capable user of technology who understands the role of technology in the institution and who will guide and support its efficient and effective use.
 
 
 </li>
 </ul>
 
 Compensation Package
 
 
 
 <ul>
 <li>
 401K retirement benefits with an employer match.
 </li>
 <li>
 The employee cost share for benefits is up to 20%. This includes the medical, dental, and vision.
 </li>
 <li>
 We offer vacation, sick, personal leave, and paid holidays.
 </li>
 <li>
 Life, AD &amp; D, and long-term disability coverages.
 </li>
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 Optional FSA (flexible spending account)
 </li>
 <li>
 HSA (Health Savings Account) must meet certain requirements.
 </li>
 <li>
 EAP (Employee Assistance Program) available.
 </li>
 <li>
 A Professional Development stipend is available.
 </li>
 <li>
 Tuition Reimbursement (must meet certain requirements)
 </li>
 <li>
 If you currently have student loans, you can certify your employment annually for the PSLF.
 
 
 </li>
 </ul>
 
 To apply:
 
 Please submit a cover letter with a r&eacute;sum&eacute;, samples of relevant work, and a list of three professional references, to jobs@cair.com. Please reference 'Assistant Director of Information Technology' in the subject line.
 
 
 
 Application Deadline:
 
 Applications will be accepted until the position is filled.
</div>

Assistant Director of Information Technology

Clediss Solutions

IT Infrastructure Director Company: Clediss Solutions Location: Sitra, Bahrain Salary: BHD 3.800 per monthClediss Solutions is seeking a highly skilled and strategic IT Infrastructure Director to oversee the design, implementation, and management of the organization&rsquo;s IT infrastructure. This role ensures the reliability, scalability, and security of all systems supporting business operations.Key Responsibilities<ul><li>Develop and implement IT infrastructure strategy and roadmap</li><li>Oversee network systems, servers, cloud environments, and data centers</li><li>Ensure high availability, performance, and security of IT infrastructure</li><li>Lead and manage infrastructure and IT operations teams</li><li>Monitor system performance and implement improvements</li><li>Manage vendor relationships, contracts, and service providers</li><li>Ensure compliance with cybersecurity and data protection standards</li><li>Collaborate with leadership on technology planning and investments</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field (Master&rsquo;s preferred)</li><li>Proven experience in IT infrastructure or IT leadership roles</li><li>Strong knowledge of networking, servers, cloud platforms, and systems architecture</li><li>Experience in cybersecurity and risk management</li><li>Excellent leadership, organizational, and problem-solving skills</li><li>Ability to manage complex IT environments</li></ul>Preferred Qualifications<ul><li>Certifications such as CCNA, CCNP, AWS, Azure, or similar</li><li>Experience managing large-scale IT infrastructure environments</li><li>Knowledge of virtualization, storage systems, and disaster recovery</li><li>Experience in industrial or enterprise IT environments</li></ul>Benefits<ul><li>Competitive monthly salary of BHD 3.800</li><li>Opportunity to lead critical IT infrastructure initiatives</li><li>Career growth and leadership development opportunities</li><li>Collaborative and professional work environment</li></ul>نوع الوظيفة: دوام كاملالراتب المدفوع: BD٣٫٨٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

IT Infrastructure Director

Westfield Area YMCA

<div>Description:

The Assistant Director of Information Technology supports the development and maintenance of the organization&rsquo;s IT systems, including user support and training, infrastructure, digital media management, and helpdesk operations. This role provides personalized technical support to staff and volunteers, ensures PCI compliance, and upholds cybersecurity best practices. The Assistant Director also assists with IT projects, documentation, training, and acts as a central IT resource, aligning technology initiatives with the mission and values of the YMCA.
KEY RESPONSIBILITIES<ul><li>
Manage and prioritize helpdesk ticketing system; troubleshoot and resolve technical issues for staff support.</li><li>
Maintain and administer data, user accounts, file storage, web infrastructure, and digital media systems.</li><li>
Develop and deliver training; create and update documentation including SOPs and technical guides.</li><li>
Assist with IT projects: research, vendor coordination, installation, and ongoing support.</li><li>
Support Microsoft 365, AI tools, system administration, and infrastructure maintenance.</li><li>
Implement and promote cybersecurity best practices; conduct user awareness training.</li><li>
Analyze processes to identify and implement IT solutions aligned with strategic goals.</li><li>
Manage IT asset lifecycle, including replacement planning and tracking.</li><li>
Provide technical support for onsite, remote, and virtual meetings.</li><li>
Maintain flexibility for after-hours support and emergency response as needed.</li></ul>
 CORE COMPETENCIES<ul><li>
Technical expertise in IT support, network infrastructure, VOIP, surveillance, and enterprise software.</li><li>
Effective communication and interpersonal skills.</li><li>
Training and documentation development.</li><li>
Cybersecurity awareness and risk mitigation.</li><li>
Flexibility and responsiveness to organizational needs.</li></ul>
SALARY: $50,000 - $60,000 commensurate with experience and education
BENEFITS: Eligible Employees who meet the requirements are entitled to the following benefits:<ul><li>
Comprehensive group health insurance (medical, dental, vision and Rx)</li><li>
Paid time off and paid sick time</li><li>
403b Retirement Savings Account</li><li>
Professional development opportunities</li><li>
Employee referral bonus program</li><li>
Complimentary YMCA family membership</li><li>
Discounts on designated child care programs</li><li>
Discounts with other organizations for just being a Y Employee and MORE!</li></ul>
Requirements:
<ul><li>Bachelor&rsquo;s Degree in Computer Science or related field.</li><li>
Minimum two years of experience with helpdesk systems, Microsoft software, HTML/CSS, social media platforms, and basic networking infrastructure.</li><li>
Strong problem-solving skills and ability to communicate technical information to non-technical users.</li><li>
Required certifications or ability to obtain within 90 days: ASHI Basic Life Support (BLS), Basic First Aid, EPI and Asthma certifications, Emergency Oxygen Administration or equivalent and be able to perform procedures in accordance with required trainings.</li><li>
Commitment to YMCA&rsquo;s mission and core values: Caring, Honesty, Respect, and Responsibility.</li></ul></div>

Maxell Bajio LLC

IT Operations Director | Maxell Bajio LLCLocation: Sur Corniche Road, Commercial District, Sur, OmanAbout the Role Maxell Bajio LLC is seeking a high-caliber IT Operations Director to spearhead our technology department at our Sur headquarters. This is a strategic leadership position responsible for the design, management, and security of our entire technical infrastructure. You will ensure that our IT operations are seamless, scalable, and aligned with our long-term commercial objectives.Core Responsibilities<ul><li>Infrastructure Oversight: Manage all IT systems, servers, and network operations to ensure 100% business continuity.</li><li>Strategic Planning: Develop and execute the annual IT roadmap and manage the departmental budget (CAPEX/OPEX).</li><li>Cybersecurity: Lead the implementation of advanced security protocols and disaster recovery plans.</li><li>Team Leadership: Direct and mentor the technical support and engineering teams to maintain high performance.</li><li>Compliance: Ensure all digital operations meet local regulations and international standards.</li></ul>What We&rsquo;re Looking For<ul><li>10+ years of progressive IT experience, with at least 5 years in a senior leadership role.</li><li>Deep expertise in enterprise-level infrastructure and cloud integrations.</li><li>Proven ability to lead large-scale digital transformation projects.</li><li>Excellent communication skills for stakeholder engagement.</li></ul>Pay: RO4,100.000 per monthWork Location: In person

IT Operations Director

Santander Consumer Bank

<div><div><div><h1 class="jobSectionHeader">Director of Emerging Technology Risk</h1>
Coconut Grove, Florida<div><div>
</div></div><div><div><div>Job ID</div>
<div>Req1576114</div>
</div><div><div>Category</div>
<div>Non-financial Risk</div>
</div><div><div>Date posted</div>
<div>05/08/2026</div>
</div></div></div><div><div>It Starts Here:
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what&rsquo;s possible. This is more than a strategic shift. It&rsquo;s a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
The Director of Emerging Technology Risk within the Technology and Information Risk Management organization at Santander US and Santander Bank NA is responsible for ongoing oversight, assessment, management and reporting of technology and cybersecurity risks associated with the adoption and implementation of Cloud, AI and Digital Assets (e.g. Blockchain, Crypto etc.) across all operating entities. This role is established in the second line of defense and requires collaboration across both IT, CISO, Data Office, Operational Risk, Internal Audit and other relevant functional stakeholders within the organization in the management of Emerging Technology risks. An excellent understanding of the evolving regulatory landscape in the US and EU is vital for success in this role.
Director, Emerging Technology Risk monitors activities to minimize the company's exposure to emerging technology and information risk. Activities may include technical risk analysis, risk identification and remediation. Represents or supports the reputation of the company to minimize compliance and regulatory risk by resolving issues and ensuring adherence to company and legal standards. Responsible for ensuring that all the company's activities adhere to the necessary rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions.
The day-to-day focus may vary depending on the requirements of the overall second line of defense program priorities directed by the Head of Technology Risk and may include: planned or ad-hoc technical risk reviews, review of IT or Business initiatives, Review and challenge activities, Risk reporting, development of technical risk framework and methodologies.
Essential Functions/Responsibility Statements:<ul><li>
Establish themselves as the second line of defense subject matter expert for key stakeholders in the management of emerging technology risks across all operating entities</li><li>
Prepare information to enable governance committees / working groups in the management oversight of emerging technology risks</li><li>
Participate in relevant governance committees and working groups as a delegate of the Head of Technology</li><li>
Initiate timely escalations to the Head of Technology and to the leadership team</li><li>
Identify and assess technology and cybersecurity risks associated with emerging technologies including Cloud, AI, IoT, Blockchain and others and counsel business units managers, CISO and/or IT GRC stakeholders on risk management issues to ensure awareness and accountability for emerging technology risks</li><li>
Develop and implement a technical risk management governance, framework to enable the strategic business direction of the organization</li><li>
Ensure the updating of existing policies and framework or develop new ones that steer the safe and sound adoption of emerging technologies across the organization</li><li>
Participate in the independent and ongoing risk oversight of key technology components of the firm&rsquo;s digital transformation initiatives. Additionally, coordinate oversight of key emerging technology risks</li><li>
Work across the lines of defense to recommend strategies that effectively treat risks within the risk appetite</li><li>
Monitor emerging technology trends and evaluate potential impacts to business strategy; provide documented analytical insights of the risk horizon, while ensuring a sound operational and compliance control environment through establishment of a system of effective and sustainable internal controls</li><li>
Participate in evaluation of new products / Business changes / projects and assess related emerging technology risks and impact to the technology risk profile</li><li>
Participate in the evaluation and management of risks related to third-party suppliers involved in technology projects related to the deployment of emerging technology or where emerging technologies introduced by third parties are a key component of the business activities</li><li>
Advice on remediation of regulatory findings, correction of any inconsistencies and monitors resolution.</li><li>
Manage, oversee and contribute to targeted risk reviews designed to evaluate emerging technology risks and their effective and sustainable mitigation</li><li>
Perform review and challenge of first line of defense risk management processes, data and outcomes (e.g. risk assessments, control evaluations, risk metrics, mitigation plans, risk acceptances etc.) and communicate risk opinions at various levels of management</li><li>
Analyze risk data from various sources (e.g. external events, control deficiencies, risk register etc.) to identify and measure levels of risk, concentration, trends and patterns</li><li>
Support process for constructive engagement across the Lines of Defense regarding differences or conflicts in risk appetite, risk metric determination or evaluation, issue severity or other areas of dispute</li><li>
Manage delivery timelines and develop materials to ensure second line of defense independent opinion appropriately represented during committee meetings, external exams and internal audits.</li><li>
Ensure all activities and deliverables achieve their timeliness, quality and accuracy service levels.</li><li>
Collaborate with other second line of defense functions such as Operational Risk, Model Risk, Compliance etc. on common priorities and strategic initiatives</li><li>
Provides second line of defense leadership and subject matter expertise during response to major technology or cyber incidents and coordinates second line of defense engagement and response of incident / crisis managers</li><li>
Recruits, develops, and manages talent to create within the organization a culture of leadership, performance, and accountability.</li></ul>
What You Bring: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:<ul><li>
Bachelor's Degree in a technical discipline or equivalent work experience: Computer Science, Information Technology, Information Systems, Information Security.</li><li>
Master's Degree in related technical disciplines. Pref</li><li>
Professional Certifications in Cloud Security. Req.</li><li>
Professional Certifications in one or more Emerging technology areas. Pref</li></ul>
Work Experience:<ul><li>
Practitioner and management experience in one or more areas of Emerging Technology Risks</li><li>
Overall professional experience of 10+ years or more in emerging technology or cybersecurity risk management roles in a matrix organization</li><li>
Experience within a highly regulated environment such as the financial services industry</li></ul>
Technical Skills:<ul><li>
Cloud Security Architecture Patterns</li><li>
Secure Application Development / DevSecOps / Containerization</li><li>
Encryption / Tokenization</li><li>
Identity and Access Management</li><li>
Network / Firewall Management</li><li>
Vulnerability Management / Patching</li><li>
Artificial Intelligence</li><li>
Digital assets</li></ul>
Competencies and Abilities:<ul><li>
Demonstrated expertise and track record in technology risk management segment, and ability to perform at an advanced level of competence.</li><li>
Advanced knowledge of technical risk management best practices and how to implement them.</li><li>
Ability to engage effectively with both senior management and operational teams</li><li>
A keen sense of risk anticipation with attention to details and an ingrained ability to connect the dots and challenge status quo</li><li>
An execution and solution focus risk mindset with an ability to push the needle forward even with ambiguous or incomplete information</li><li>
Ability to direct, train and guide peers, subordinates and management.</li><li>
A team player who can coordinate and drive consensus among different teams and stakeholders having varying viewpoints</li><li>
Ability to build relationships, influencing and negotiations across diverse stakeholders across the lines of defense, handle conflict resolution with other groups to ensure appropriate risk management decisions are made.</li><li>
Ability to adjust to new developments/changing circumstances.</li><li>
Ability to effectively communicate and build relationships with multiple levels of the organizational structure, including senior level management.</li><li>
Ability to collaborate with multidisciplinary teams.</li><li>
Ability to multi-task and adapt/adjust to multiple demands and competing priorities.</li><li>
Ability to maintain and report on confidential information in an appropriate manner.</li><li>
Ability to convey a sense of urgency and drive issues/projects to closure.</li><li>
Ability to effectively interact with the executive management and vendors.</li><li>
Ability to demonstrate sound judgement and critical thinking</li><li>
Excellent written and oral communication skills.</li><li>
Excellent analytical, organizational and project management skills.</li><li>
Strong leadership, supervisory, and customer service skills.</li><li>
Strong risk, process, and control validation and/or assessment skills.</li></ul>
Certifications:<ul><li>
Professional Certifications in Cloud Security. Req.</li><li>
Professional Certifications in one or more Emerging technology areas. Pref</li></ul>
It Would Be Nice For You To Have:<ul><li>
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.</li></ul>
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range:
Minimum:
$123,750.00 USD<div><div><div><div><div><div><div>
Maximum:</div></div></div></div></div></div></div>
$220,000.00 USD
We Value Your Impact:
Your contribution matters and it&rsquo;s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future.Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. 
 
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. 
 
Employer Rights:
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.</div></div></div></div>

Director of Emerging Technology Risk

Palomar College

Director, Information Services

Qatar Foundation

<div>
 
 
 Job Purpose:
 
 
 
 To manage sector-specific software and Information Technology services and products within QPHI.
 
 
 
 
 
 
 Key Result Areas:
 
 
 
 
 
 
 Develop and maintain efficient systems to support omics, imaging, and clinical data analysis.
 
 
 
 
 
 Oversee secure data pipelines and archiving solutions aligned with QF and MOPH governance standards.
 
 
 
 
 
 Ensure availability, scalability, and performance of high-performance computing (HPC), storage, and cloud/hybrid environments.
 
 
 
 
 
 Ensure the provision of an information infrastructure to support the activities of QPHI.
 
 
 
 
 
 Develop the AI and Cloud computing strategy for QPHI and provide scientific leadership in the area of AI in precision health.
 
 
 
 
 
 Identify and evaluate external AI vendors, platforms, and partnerships suitable for QPHI&rsquo;s needs.
 
 
 
 
 
 Integrate external AI tools into QPHI&rsquo;s research and clinical workflows while ensuring compatibility and compliance.
 
 
 
 
 
 Enforce security and privacy controls when integrating external AI solutions with sensitive health and research data.
 
 
 
 
 
 Work closely with the Qatari health system to provide integration between QPHI and health system data
 
 
 
 
 
 Build a quality-oriented software development process that meets the needs of data management and control of the health system, with key national and international programs
 
 
 
 
 
 Advocate and promote QPHI nationally and globally and in the international scientific computing community to build collaborations and establish QPHI&rsquo;s reputation for excellence in all its activities
 
 
 
 
 
 Establish the strategic and technical goals, policies, and procedures, and direct the delivery of technology products &amp; services for QPHI
 
 
 
 
 
 Coordinate with technology partners &amp; in alignment with QF IT, prepare the annual budget for QPHI IT operations
 
 
 
 
 
 Manage the design, selection, procurement, implementation, and support of QPHI&rsquo;s sector-specific software and hardware and other technology solutions to meet operational needs
 
 
 
 
 
 Develop and manage various platforms and systems including bioinformatics systems, Customer Service Platforms, Research access platforms, etc. compatible with and capable of linkage to other research and health informatics initiatives in Qatar
 
 
 
 
 
 Manage the development of information security and data quality assurance standards, including a monitoring and review process to ensure that systems are up to date and support upcoming technologies
 
 
 
 
 
 Build relationships with key stakeholders &amp; technology partners related to QPHI&rsquo;s IT services
 
 
 Manage data administration, include codification and semantic normalization of QPHI data
 
 
 
 
 
 Manage the day-to-day IT department operations, including administrative computing, networking, user services, telecommunications, IT support, and other IT functions
 
 
 
 
 
 Ensure that QPHI complies with all legal and other standards for information governance and security relating to sensitive personal and health-related information
 
 
 
 
 
 Other reasonable tasks as assigned by supervisor
 
 
 
 
 
 
 Minimum Knowledge, Skills &amp; Experience:
 
 
 
 
 
 
 Master&rsquo;s degree in Computer Science, Engineering, or a related field
 
 
 
 
 
 8-10 years of relevant full-time work experience managing IT operations, 5 of which at a supervisory level
 
 
 
 
 
 Experience in IT strategic planning and execution; experience with systems design and development from business requirements analysis through day-to-day management
 
 
 
 
 
 Outstanding knowledge of business theory &amp; processes, management, budgeting, work management, and business office operations; thorough understanding of computer system features &amp; integration capabilities
 
 
 
 
 
 Substantial exposure to data processing, hardware platforms, enterprise software applications, and outsourced systems, including HIS, LIMS (Health and Laboratory Information Management Systems) and PACS (Picture Archival and Communications Systems)
 
 
 
 
 
 In-depth knowledge of applicable laws and regulations as they relate to IT; knowledge of information security standards, rules and regulations related to information security and data confidentiality (e.g., ISO 27001, FERPA, HIPAA, PCI DSS)
 
 
 
 
 
 Outstanding analytical, planning, and time management skills
 
 
 
 
 
 Excellent writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely; Arabic proficiency is an advantage
 
</div>

Intelligent Systems and IT Operations Director

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