information technology

California State Personnel Board

INFORMATION TECHNOLOGY ASSOCIATE

Reveal-Brainspace

<p></p><div><div><b>Job Description</b></div><div><b>
Position</b>: Specialist, Information Technology</div><div><b>
Reports To</b>: TBD</div><div><b>
Location</b>: Chicago, IL</div><div><b>
Job Overview</b></div><div>
Reveal is seeking a bright, multitasking, and self-motivated IT Specialist to support our growing and fast-paced tech company. You will be responsible for diagnosing and resolving hardware and software issues, setting up new workstations, and providing timely and professional technical support to employees. This role is fully onsite and requires a strong focus on customer service, technical troubleshooting, and documentation.</div><div>
From your seat in our beautiful office in downtown Chicago, you will have access to many teammates for collaboration and innovation. Our office is in the heart of the Loop, minutes away from all major public transportation lines.</div><div><b>
Responsibilities &amp; Duties</b></div><ul><li>
Provide Tier 1 and 2 support for hardware, software, and networking issues</li><li>
Set up and configure workstations, laptops, and mobile devices for new employees</li><li>
Troubleshoot system, application, and network problems, diagnosing and solving hardware or software faults</li><li>
Install, configure, and maintain printers, scanners, and other peripherals</li><li>
Respond to technical issues reported by employees in person, by phone, and through a ticketing system</li><li>
Document and update internal knowledge bases with known solutions</li><li>
Maintain accurate inventory records for IT hardware and software assets</li><li>
Assist in managing user accounts, permissions, and access rights</li><li>
Participate in IT projects, such as office relocations or software upgrades</li><li>
Ensure compliance with IT policies and procedures</li><li>
On-call rotation may be required of this role</li></ul><div><b>
Characteristics</b></div><ul><li>
Strong problem-solving and multitasking abilities</li><li>
User-focused with a passion for delivering high-quality technical support</li><li>
Ability to work independently and as part of a team in a fast-paced environment</li><li>
Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users</li><li>
Willing to get involved in multiple assignments and IT competency areas</li></ul><div><b>
</b></div><div><b>
Education &amp; Experience</b></div><ul><li>
Bachelor&rsquo;s degree in information technology, Computer Science, or a related field preferred; or equivalent work experience</li></ul><ul><li>
2+ years&rsquo; experience in an IT support / help desk and administration role</li><li>
Strong knowledge of Windows and macOS operating systems</li><li>
Basic networking knowledge (TCP/IP, DNS, DHCP, and VPN configuration)</li><li>
Experience troubleshooting hardware issues (desktops, laptops, and mobile devices)</li><li>
Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users</li><li>
Familiarity with IT service management tools (e.g., ServiceNow, Zendesk, Jira) is a plus</li><li>
Experience with Cloud-based services (e.g., Office 365, SharePoint, Google Workspace) is a plus</li><li>
Certifications are preferred (e.g., CompTIA A+, Network+, Microsoft Technology Associate, etc.,)</li></ul><div><b>
Benefits and Perks including but not limited to:</b></div><div>
</div><ul><li>
401k match program</li><li>
Comprehensive health benefits (Medical, Dental, Vision, and HSA/FSA)</li><li>
Group Term Life Insurance and Voluntary Life Insurance option</li><li>
Paid holidays</li><li>
Paid vacation, sick, and personal days</li><li>
FSA dependent care benefit</li><li>
Childbirth recovery and bonding leave policies</li><li>
Short and long-term disability benefits</li><li>
Access to onsite gym and recreational area at our Chicago office</li><li>
Friendly, collaborative, in-office work environment with ample opportunity for professional development.</li></ul><div>
For Illinois-based roles, the budgeted annual salary range is $59,500 to $70,000. Compensation for this role will depend on a number of factors, including a candidate&rsquo;s qualifications, skills, competencies, and experience, and may fall outside of the range shown. Reveal offers a competitive total rewards package, which includes the Benefits and Perks set forth above.</div><div>
</div><p></p><div><i>
This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.</i></div><div>
</div><div><b>
Hiring Policy</b></div><div>
This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.</div><div>
</div><div>
Reveal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reveal does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.<br>
<br>
Reveal considers candidates with existing visas but does not sponsor new visa applications.</div></div>

Specialist, Information Technology

Parkville

<div>
 <p>
  <em>
   &ldquo;Parkville is committed to diversity, equity, and inclusion, and all employees are expected to support these values in all aspects of their work.&rdquo;
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Assess and drive process and technology roadmaps for IT Infrastructure and digital transformation.
  </li>
  <li>
   Develop and implement comprehensive security strategies to protect our organization's information systems and data.
  </li>
  <li>
   Monitor and assess the effectiveness of security measures, including firewalls, intrusion detection systems, antivirus software, and access controls.
  </li>
  <li>
   Lead and oversee IT projects from initiation to completion, ensuring they are delivered on time, within budget, and meet quality standards.
  </li>
  <li>
   Oversee and manage the implementation of Odoo, ensuring seamless integration with existing systems and optimizing business processes.
  </li>
  <li>
   Customize and configure Odoo modules to meet specific business requirements and streamline workflows.
  </li>
  <li>
   Collaborate with key stakeholders to define and implement Odoo enhancements and improvements.
  </li>
  <li>
   Conduct periodic security audits and vulnerability assessments to identify and address potential weaknesses.
  </li>
  <li>
   Proactively monitor, maintain, and optimize the infrastructure to ensure high availability and performance of Odoo and associated systems.
  </li>
  <li>
   Evaluate and implement the right-fit industry products and technologies for infrastructure components such as servers, storage, networking, and security systems.
  </li>
  <li>
   Develop and drive the technology strategy, goals, and roadmaps in alignment with business objectives.
  </li>
  <li>
   Document procedures, scripts, programs, processes, and standards for future reference and effective data governance.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education :
  </strong>
 </p>
 <ul>
  <li>
   A bachelor's degree in Computer Science Engineering or equivalent.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience :
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   6-8 years of related job function/ industry/ experience.
  </li>
  <li>
   2-3 years of demonstrable experience in digital transformation and information technology management/operations, with a focus on leveraging Odoo for business optimization.
  </li>
 </ul>
 <p>
 </p>
</div>


Information Technology Manager

Radisson Hotel Group

<div><b>Company Description</b><p><br>
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.<br>
<br>
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.</p><b><br>
Job Description</b><p><br>
We are currently seeking an <b>Information Technology Assistant Manager </b>to join our vibrant team. At Radisson Collection Residences Riyadh , we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.</p><p>
We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.</p><p>
As an Information Technology Assistant Manager, you bring a cutting-edge blend of innovation, a results-driven approach, and a fervor for advancing technological solutions to our dynamic IT team. Your expertise and dedication will play a pivotal role in steering our technology initiatives to new heights.</p><ul><li>
Oversee the day-to-day IT operations, ensuring timely resolution of technical issues and providing support to hotel staff.</li><li>
Collaborate with the IT Manager to implement and maintain IT systems, including hardware, software, networks, and telecommunication.</li><li>
Monitor system performance, security, and backups to proactively address potential risks and ensure data integrity.</li><li>
Provide training and guidance to hotel employees on IT procedures, software applications, and security best practices.</li><li>
Support the installation, configuration, and maintenance of IT equipment, including computers, printers and peripherals.</li><li>
Troubleshoot network connectivity and internet-related issues to maintain uninterrupted operations.</li><li>
Manage IT inventory, including software licenses, hardware assets, and consumables, ensuring accurate records.</li><li>
Coordinate with external vendors and service providers for IT-related contracts and support.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Expertise in IT systems, hardware, software, and networking.</li><li>
Strong troubleshooting skills with a proactive approach.</li><li>
Excellent communication and interpersonal abilities for clear user support.</li><li>
Customer-centric mindset prioritizing prompt IT assistance.</li><li>
Proven leadership fostering a positive work environment.</li><li>
Adaptable under pressure, handling multiple priorities.</li><li>
Commitment to data security and compliance.</li><li>
Familiarity with hotel applications is advantageous.</li></ul><br>
<b>
Additional Information</b><p><b><br>
Why Join Radisson Hotel Group?</b></p><p><b>
Live the Magic of Hospitality - </b>Be part of a team that creates <b>exceptional experiences and memorable moments</b> every day. Let your <b>Yes I Can!</b> spirit shine as you bring hospitality to life.</p><p><b>
Build a Great Career - </b>No matter your background or experience, we invest in your <b>growth, learning, and career development</b>&mdash;helping you reach your full potential.</p><p><b>
Experience the Team Spirit - </b>Join a workplace that&rsquo;s <b>inclusive, fun, and meaningful</b>. We celebrate diversity, support one another and foster a sense of belonging through our <b>Employee Resource Groups and inclusion initiatives</b>.</p><p><b>
Lead with Your Ambition - </b>Your ideas, passion and drive matter! We empower you to <b>make a difference</b>&mdash;in hospitality, your community and beyond.</p><p><b>
Enjoy Global &amp; Local Perks - </b>No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!</p><p><b>
Enjoy benefits such as</b> - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide<br>
Guaranteed minimum of 30% off for your Friends &amp; Family<br>
Exclusive Discounts on Breakfast, Food &amp; Beverage, Spa and more</p><p><b>
Join us in shaping the future of hospitality!</b> If you&rsquo;re ready to <b>bring your talent, energy, and passion</b>, we&rsquo;d love to hear from you.</p><p><b>
Apply now and let&rsquo;s make every moment matter.</b></p><p>
We welcome applicants from all <b>backgrounds, abilities, and experiences</b>. If you need any adjustments during the application process, please let us know.</p></div>

Information Technology Assistant Manager

Habib Bank AG Zurich UAE

<div>
 <p>
  To support the Bank&rsquo;s IT functions across areas such as software development, IT infrastructure, cybersecurity, and project coordination, while contributing to the organisation&rsquo;s Emiratisation strategy and building a strong pipeline of Emirati talent.
 </p>
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  <br/>
 </p>
 <p>
  We are looking to hire Fresh and experienced Emirati Talent.
 </p>
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  <br/>
 </p>
 <ul>
  <li>
   Assist in day-to-day IT operations across assigned function (development, infrastructure, cybersecurity, or PMO)
  </li>
  <li>
   Support system monitoring, troubleshooting, and issue resolution
  </li>
  <li>
   Participate in software development, testing, or system enhancements (where applicable)
  </li>
  <li>
   Assist in monitoring security alerts and ensuring adherence to IT security protocols
  </li>
  <li>
   Support project coordination, reporting, and documentation
  </li>
  <li>
   Collaborate with internal stakeholders to support technology initiatives
  </li>
  <li>
   Ensure compliance with internal IT policies and regulatory requirements
  </li>
  <li>
   Participate in training programs, job rotations, and development initiatives
  </li>
 </ul>
</div>


Information Technology Specialist

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p>California Highway Patrol
</p></div><div><div><div>JC-518701 </div><ul><li></li></ul><div>INFORMATION TECHNOLOGY SPECIALIST I
<br>
INFORMATION TECHNOLOGY SPECIALIST I
</div></div><p>$6,513.00 - $10,537.00 per Month<br>
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
</p><p><b>Final Filing Date: </b><b>5/28/2026</b><b><br>
</b></p></div></div></div><p></p><div><div><div><b>Application Methods:
</b><div>Electronic (Using your CalCareer Account)</div>
<div>By Mail</div>
<div>Drop-off</div>
</div><div></div><div><div>
</div></div></div></div></div></div><div><div><p>Job Description and Duties</p>
<p></p><div><div><div>Utilizing Agile and continuous integration/continuous delivery development methodologies, the Information Technology Specialist I (ITS I) creates, enhances, and maintains Web and thick-client software application code. This position writes code and develops automated unit and integration tests to promote code quality. As a software developer, the ITS I will utilize object-oriented tools and methodologies including, but not limited to: Microsoft Visual Studio, ASP.NET, C#, Dotnet Core, Blazor, Model-View-Controller, Bootstrap, Structured Query Language, and Microsoft DevOps.</div><div></div><div><br>
Serves as a lead software architect and designs, configures, and maintains a wide variety of custom software code repositories and databases. Coordinates and collaborates with multiple stakeholders and information technology (IT) operations staff including server teams, database administrators, network administrators, windows administrators, and information security engineers to implement software solutions that solve a wide variety of business and operational challenges. The developer will adhere to the Software Development Group's coding standards as well as applicable enterprise and state level security and statutory mandates.<br>
</div><div></div><br>
<div>The ITS I is responsible for writing code, developing unit tests, debugging, integration testing, documentation, and migration of databases.</div></div></div><br>
<p></p>
</div><p></p><div><p>Working Conditions</p>
<p>This position reports in office, Monday through Friday, 0800 to 1700 hours. Climate-controlled office setting on the second floor. Occasional after hours and weekends as required. Occasional travel required.<br>
</p></div></div><p></p><div><div>
</div></div><div><div><p>Position Details</p>
<div><div><div><b>Job Code #:</b> </div><div>JC-518701
</div></div><div><div><b>Position #(s):</b>
</div><div><div>388-041-1402-092</div>
</div></div><div><div><div><b>Working Title:</b> </div><div><b>INFORMATION TECHNOLOGY SPECIALIST I</b>
</div></div></div><div><div><b>Classification:</b> </div><div>INFORMATION TECHNOLOGY SPECIALIST I
<div>$6,513.00 - $8,729.00 A
</div><div>$7,163.00 - $9,599.00 B
</div><div>$7,864.00 - $10,537.00 C
</div>New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
</div></div><div></div><div><div><b># of Positions:</b> </div><div>1
</div></div><div><div><b>Work Location:</b> </div><div>Sacramento County
</div></div><div><div><b>Telework:</b> </div><div>In Office
</div></div><div><div><b>Job Type:</b> </div><div>Permanent, Full Time
</div></div></div></div><div><p>Department Information</p>
<div><b>California Highway Patrol</b><br>
Information Technology Section (041)<br>
601 North 7th Street<br>
Sacramento, CA 95811<div><br>
The mission of the California Highway Patrol is to provide the highest level of Safety, Service, and Security. The California Highway Patrol offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future.</div>
</div><p>Department Website: https://www.chp.ca.gov
</p></div></div><div></div><div><div><p>Special Requirements</p>
<div><ul><li>The position(s) require(s) a Background Investigation be cleared prior to being hired.</li>
</ul></div><div><ul><li>Possession of Minimum Qualifications will be verified prior to appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diploma or official, sealed transcripts will be required prior to the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent.</li></ul><p>
The <b>Statement of Qualifications (SOQ)</b> serves as documentation of each applicant&rsquo;s ability to present information clearly and concisely in writing. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, no more than two pages in length, and 12-point Arial font. A resume is not considered an SOQ. The SOQ must be clearly titled &quot;Statement of Qualifications&quot; and restate the following questions:</p><ul><li>
Describe how your background, experience, education, and/or training make you a good fit for this position.</li><li>
Describe your programming language, Structured Query Language, and database-driven application experience. Include examples of your experience and the number of years.</li><li>
Write a short summary of a software application you have designed. What part of the project was the most difficult to setup? Are there any features you are proud of designing?
<br>
</li></ul></div></div><div><p>Application Instructions</p>
<div><p>Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
</p>Final Filing Date: 5/28/2026
<p><b>Who May Apply</b></p>
<div>Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
<br>
<br>
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
</div><p><b>How To Apply</b></p>
<div>Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:<br>
<div><p><b>Address for Mailing Application Packages</b></p>
<p>You may submit your application and any applicable or required documents to:</p><br>
<div></div><div><div><div>California Highway Patrol
</div><div>052/Selection Standards and Examinations
</div><div>Attn: David Salazar
</div><div>P.O. Box 942898
</div><div></div><div>Sacramento, CA 94298-0001
</div></div></div></div><div><p><b>Address for Drop-Off Application Packages</b></p>
<p>You may drop off your application and any applicable or required documents at:</p><br>
<div></div><div><div><div><div>California Highway Patrol
</div><div>052/Selection Standards and Examinations
</div><div>Classification and Hiring
</div><div>601 North 7th Street
</div><div></div><div>Sacramento, CA 95811
</div><div></div><div>08:00 AM - 05:00 PM
</div></div></div></div></div></div><p><b>Required Application Package Documents</b></p>
<p>The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
</p><ul><li>Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.</li>
<li>Resume is optional. It may be included, but is not required.</li>
<li>Criminal Record Supplemental Questionnaire</li>
<li>Statement of Qualifications - <b>A Statement of Qualifications (SOQ) is REQUIRED</b> and <b>MUST</b> be submitted with your application to be considered for this position. Applications received without the SOQ will not be considered. Resumes in lieu of the SOQ will not be considered. <b>Refer to the Special Requirement Section of this job posting for the SOQ questions.</b></li>
</ul></div>Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
</div></div></div><div><p>Desirable Qualifications</p>
<div>In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
</div><div><div><div><br>
Providing a high level of technical expertise in systems analysis and design. This is a full stack developer position, utilizing object-oriented tools and methodologies including: Microsoft ASP.NET, C#, Structure Query Language, Model-View-Controller framework, and similar methodologies/technologies. The Information Technology Specialist I also work closely with users to define business problems to be solved and to develop proposals to meet customer needs. The Information Technology Specialist I develop hardware, software, and training requirements necessary to implement the approved solution within departmental standards.</div></div><div>
</div></div></div><div><p>Benefits</p>
<div><div>Newer gated campus located close to Downtown Sacramento; offers free parking, electric vehicle charging stations, gym, on-site Bistro, and is close to a light rail station. Close to bike/walking paths along the American River.</div><br>
</div></div><div><p>Contact Information</p>
<div><p>The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
</p><p><b>Department Website:</b> https://www.chp.ca.gov
</p><p><b>Human Resources Contact:
</b><br>
David Salazar<br>
(916) 843-3820<br>
</p><p><b>Hiring Unit Contact:
</b><br>
Kulvinder Singh<br>
(916) 843-4381<br>
</p><div><p>Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
</p><b>EEO Contact:</b><br>
Equal Opportunity &amp; Access Section<br>
(916) 843-3190<br>
eoas@chp.ca.gov
</div><p>California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
</p></div></div><div><p>Additional Application Submission Requirements</p>
<p></p><div>Interested individuals <b>shall</b> submit a Criminal Record Supplemental Questionnaire and a Statement of Qualifications with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-518701) and/or position number 388-041-1402-092 on the application.</div><div></div><div><br>
It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered.</div><div></div><div><br>
Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be <b>excluded or removed</b> from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver&rsquo;s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.</div><div></div><div><br>
Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.</div><br>
<div></div>
</div><p></p><div><p>Other</p>
<p></p><div>Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination.</div><div>
https://calcareers.ca.gov/CalHRPublic/Search/ExamSearch.aspx</div><div></div><div><br>
Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receives a temporary reduction in pay in exchange for PLP 2025 leave credits. The percentage of the temporary salary reduction and the number of PLP 2025 leave credits are determined by the position&rsquo;s assigned bargaining unit. <b>The salary range(s) included in this job advertisement do not reflect the temporary salary reduction.</b></div>
</div><p></p><div><div><p>Equal Opportunity Employer</p>
<p>The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
</p><p>It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.</p></div></div></div></div></div></div></div></div>

INFORMATION TECHNOLOGY SPECIALIST I

Qiddiya Investment Company

<div><p>Qiddiya Investment Company (QIC) is developing one of the region&rsquo;s most extensive and diverse asset portfolios, spanning residential communities, hospitality, retail, entertainment, sports, education, healthcare, and staff accommodation. Within this ecosystem, the Staff Accommodation portfolio plays a critical role in supporting Qiddiya&rsquo;s workforce and includes integrated residential, retail, leisure, and F&amp;B facilities. As the portfolio is expected to expand to approximately <b>13,000 residential units by 2030</b>, robust and scalable facilities management leadership is crucial to ensure safe, efficient, compliant, and high‑quality living environments.</p><p></p><p><b><br>
The IT Manager &ndash; Staff Accommodation</b> is responsible for <b>end‑to‑end IT operational readiness, governance, and performance</b> across the Staff Accommodation portfolio, ensuring reliable, secure, and resident‑centric digital services throughout mobilisation, launch, and steady‑state operations.</p><p>
The role acts as the<b> client‑side owner and integrator</b> of all IT and digital systems supporting staff accommodation, ensuring alignment with <b>QIC enterprise IT architecture, cybersecurity standards, and governance frameworks</b>, while enabling a seamless digital experience for residents and operational teams.</p><p>
Working in close coordination with QIC Corporate IT, Facilities Management, Security, and service partners, the IT Manager ensures that technology is <b>operationally resilient, compliant, scalable, and fit for purpose</b> in a 24/7 residential environment.</p><p></p><p><b>
Key Responsibilities
</b></p><p></p><p><b>1. Digital Infrastructure Readiness &amp; Mobilisation</b></p><ul><li>
Lead and coordinate IT operational readiness for staff accommodation assets across mobilisation, handover, and phased occupancy.</li><li>
Ensure digital infrastructure is fully commissioned, tested, and ready for day‑one operations, including networks, systems, and end‑user services.</li><li>
Align IT readiness plans with construction handovers, FM mobilisation, and resident onboarding schedules.</li></ul><p><b>
2. Network, Connectivity &amp; Systems Integration</b></p><ul><li>
Ensure network reliability, availability, and resilience across all accommodation buildings and communal facilities.</li><li>
Oversee Wi‑Fi coverage, performance, and user experience, ensuring full coverage, capacity, and service continuity in residential and common areas.</li><li>
Ensure full integration and operational alignment of:
</li><li><ul><li>Access control systems</li><li>
CCTV and security platforms</li><li>
IoT‑enabled FM devices and smart systems</li></ul></li><li>
Confirm all systems comply with QIC IT architecture, cybersecurity standards, and data protection requirements.</li></ul><p><b>
3. IT Governance, Security &amp; Compliance</b></p><ul><li>
Enforce IT governance across staff accommodation operations, ensuring strict adherence to:
</li><li><ul><li>QIC group IT policies and standards</li><li>
Cybersecurity and data protection requirements</li><li>
Device management and access control protocols</li></ul></li><li>
Act as the first line of control to ensure no non‑compliant systems, networks, or applications are introduced into the environment.</li><li>
Coordinate with Corporate IT and Security teams on audits, risk assessments, and incident response.</li></ul><p><b>
4. Technology Performance &amp; Readiness Reporting</b></p><ul><li>
Establish and maintain technology readiness and performance reporting, including:
</li><li><ul><li>Network and system uptime</li><li>
Incident volumes and response times</li><li>
Cybersecurity risks and vulnerabilities</li><li>
Service availability and resilience indicators</li></ul></li><li>
Develop and maintain clear dashboards to provide visibility of IT health, risks, and trends to FM and senior stakeholders.</li><li>
Proactively identify technology risks and escalate issues before they impact residents or operations.</li></ul><p><b>
5. Resident Digital Experience &amp; Enablement</b></p><ul><li>
Elevate the resident digital experience by ensuring seamless and intuitive access to:
</li><li><ul><li>Wi‑Fi and connectivity services</li><li>
Resident mobile applications and portals</li><li>
Digital self‑service tools</li><li>
Integrated helpdesk and service request platforms</li></ul></li><li>
Ensure digital services are reliable, user‑friendly, and aligned with resident expectations in a live‑in environment.</li><li>
Support resident onboarding and communications related to IT services and digital tools.</li></ul><p><b>
6. IT Operations, Helpdesk &amp; Incident Management</b></p><ul><li>
Oversee IT operational support models, including helpdesk integration, incident management, and escalation workflows.</li><li>
Ensure incidents are logged, tracked, resolved, and reported in line with agreed SLAs and governance requirements.</li><li>
Review incident trends and root causes to drive continuous improvement and service stability.</li></ul><p><b>
7. Vendor &amp; Service Provider Management</b></p><ul><li>
Manage and govern IT vendors, system integrators, and service providers supporting staff accommodation.</li><li>
Ensure vendor performance aligns with contractual obligations, SLAs, security requirements, and QIC standards.</li><li>
Support procurement, technical evaluations, and onboarding of IT service partners as required.</li></ul><p><b>
8. Steady‑State Operations &amp; Continuous Improvement</b></p><ul><li>
Maintain stable, secure, and high‑performing IT operations in steady state.</li><li>
Identify opportunities for technology optimisation, resilience improvements, and cost efficiency.</li></ul><p>
Support scalability of digital services to accommodate future phases, increased occupancy, and evolving resident needs.</p><b><br>
Requirements</b><p><b><br>
Qualifications &amp; Competencies
</b></p><p>Bachelor&rsquo;s degree in information technology, Computer Engineering, Information Systems, or relevant experience
</p><p>Demonstrated proficiency in:</p><ul><li>IT operations and service governance
</li><li>Network and systems reliability in live environments
</li><li>Cybersecurity awareness and compliance enforcement
</li><li>Cross‑functional coordination and stakeholder management</li></ul><p>
Experience supporting large‑scale, always‑on, or residential / hospitality environments.
</p><p>Experience managing outsourced IT service providers and vendor SLAs.
</p><p>Exposure to smart buildings, IoT, or FM‑integrated systems is desirable.</p><p>
High level of communication and reporting capability.</p><p>
Strong operational judgement, ownership mindset, and ability to manage technology risk in residential settings.</p><p>
GCC / Saudi experience and working knowledge of local compliance frameworks is a strong advantage.</p><p></p><p><b>
Professional Certifications</b></p><p>
IT service management certification (e.g. ITIL, or equivalent) &ndash; desirable.</p><p>
Network or infrastructure certification (e.g. Cisco, Microsoft, cloud platforms) &ndash; advantageous.</p><p>
Cybersecurity or information security certification (e.g. ISO 27001 awareness, CISSP, CISM) &ndash; desirable.</p><p><i>
(Certifications are preferred but not mandatory and may be substituted by relevant experience.)</i></p><p></p><p><b>
Years of Experience</b></p><p>
8 plus years of experience in IT operations, infrastructure management, or enterprise IT environments.</p><p></p><p><b>
Application closes on 28 May 2026</b></p></div><p></p>

Information Technology Manager - 008 - HB4

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