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it support officer Jobs in Lahore Pakistan

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Nexus92

Company: Nexus92Location: D2 Block, Johar Town, LahoreExperience Required: 1+ YearWorking Hours: Monday to Saturday, 9:00 AM &ndash; 7:00 PMAbout Nexus92:Nexus92 is a dynamic co-working space that brings together diverse businesses, startups, and professionals in a collaborative environment. We&rsquo;re looking for an energetic and proactive IT Support Officer who can efficiently manage day-to-day technical support tasks and ensure smooth IT operations across the workspace.Key Responsibilities:<ul><li>Provide first-level technical support to end-users for hardware, software, and networking issues.</li><li>Diagnose and troubleshoot system or network problems, ensuring timely resolution.</li><li>Assist in the installation, configuration, and maintenance of computer systems, applications, and peripherals.</li><li>Support network monitoring, internet connectivity, and basic server maintenance.</li><li>Help with user account setups, access rights, and permissions.</li><li>Maintain accurate records of IT assets, licenses, and issue logs.</li><li>Coordinate with vendors and service providers for IT-related needs.</li><li>Ensure the proper functioning of routers, switches, printers, and backup systems.</li></ul>Required Skills:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Minimum 1 year of experience in IT support or technical assistance.</li><li>Good understanding of Windows and macOS environments.</li><li>Basic knowledge of networking concepts (LAN/WAN, IP configuration, routers, switches, firewalls).</li><li>Familiarity with Active Directory, Office 365, and standard enterprise tools.</li><li>Strong problem-solving and communication skills.</li><li>Ability to work in a fast-paced and collaborative environment.</li></ul>Why join Nexus92:<ul><li>Opportunity to work in a vibrant and collaborative co-working environment.</li><li>Exposure to modern technologies and diverse operational challenges.</li><li>Supportive and growth-oriented workplace culture.</li></ul>To Apply: Interested candidates can send their resumes to careers@nexus92.comJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

IT Support Officer

Milele

<div>
 The IT Support Officer will be responsible for providing comprehensive technical assistance across the organization, ensuring the seamless operation of IT systems, hardware, software, and networks. This role involves troubleshooting, system maintenance, user support, and managing IT resources to maintain efficiency and reliability in day-to-day operations.
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Network Support and Management
 
 
 
 <ul>
 <li>
 Maintain and monitor LAN/WAN connectivity, routers, switches, and firewalls.
 </li>
 <li>
 Troubleshoot network issues and ensure minimal downtime.
 </li>
 <li>
 Support and manage Wi-Fi infrastructure across offices.
 
 
 
 </li>
 </ul>
 
 2. Hardware Support
 
 
 
 <ul>
 <li>
 Install, configure, and maintain desktops, laptops, printers, and peripherals.
 </li>
 <li>
 Diagnose and resolve hardware malfunctions in a timely manner.
 </li>
 <li>
 Coordinate with vendors for repairs and warranty claims.
 
 
 
 </li>
 </ul>
 
 3. Software and OS Installations
 
 
 
 <ul>
 <li>
 Install and configure operating systems (Windows, macOS, Linux as applicable).
 </li>
 <li>
 Manage updates, licenses, and software deployments.
 </li>
 <li>
 Support installation and maintenance of business applications.
 
 
 
 </li>
 </ul>
 
 4. Technical Support
 
 
 
 <ul>
 <li>
 Provide first and second-level support to end-users for IT-related issues.
 </li>
 <li>
 Respond to service requests via ticketing system, email, or calls.
 </li>
 <li>
 Escalate unresolved issues to higher-level support when necessary.
 
 
 
 </li>
 </ul>
 
 5. Inventory Management
 
 
 
 <ul>
 <li>
 Maintain up-to-date IT asset records, including hardware and software inventory.
 </li>
 <li>
 Track issuance and return of IT equipment.
 </li>
 <li>
 Conduct periodic audits to ensure accuracy.
 
 
 
 </li>
 </ul>
 
 6. Data Backups and Security
 
 
 
 <ul>
 <li>
 Ensure regular system and data backups.
 </li>
 <li>
 Support implementation of cybersecurity measures.
 </li>
 <li>
 Coordinate with IT management for data recovery and disaster recovery processes.
 
 
 
 </li>
 </ul>
 
 7. Microsoft 365 Management
 
 
 
 <ul>
 <li>
 Administer and support M365 environment (Outlook, Teams, SharePoint, OneDrive).
 </li>
 <li>
 Manage user accounts, permissions, and licenses.
 </li>
 <li>
 Provide training and support for M365 tools.
 
 
 
 </li>
 </ul>
 
 8. Email Setup and Management
 
 
 
 <ul>
 <li>
 Configure email accounts and troubleshoot issues across devices.
 </li>
 <li>
 Maintain email security, spam filters, and distribution lists.
 
 
 
 </li>
 </ul>
 
 9. Technical Evaluation
 
 
 
 <ul>
 <li>
 Evaluate new IT equipment and software solutions.
 </li>
 <li>
 Provide recommendations for technology upgrades and improvements.
 
 
 
 </li>
 </ul>
 
 10. Troubleshooting and Maintenance
 
 
 
 <ul>
 <li>
 Diagnose and resolve IT incidents and system errors.
 </li>
 <li>
 Perform regular maintenance and updates to ensure systems are optimized.
 
 
 
 </li>
 </ul>
 
 11. Wi-Fi Management
 
 
 
 <ul>
 <li>
 Oversee configuration and maintenance of wireless networks.
 </li>
 <li>
 Monitor performance and security of Wi-Fi access points.
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills:
 
 
 
 <ul>
 <li>
 Bachelors degree in Computer Science, Information Technology, or related field.
 </li>
 <li>
 2 to 4 years of experience in IT support or a similar role.
 </li>
 <li>
 Strong knowledge of networking, hardware, and operating systems.
 </li>
 <li>
 Experience with M365 administration and email systems.
 </li>
 <li>
 Excellent problem-solving, analytical, and communication skills.
 </li>
 <li>
 Ability to prioritize and manage multiple tasks efficiently.
 
 
 
 </li>
 </ul>
 
 Preferred Certifications (Optional):
 
 
 
 <ul>
 <li>
 CompTIA A+ / Network+
 </li>
 <li>
 Microsoft Certified: Modern Desktop Administrator Associate
 </li>
 <li>
 ITIL Foundation Certification
 
 </li>
 </ul>
</div>

Milele Motors FZE

<div>The IT Support Officer will be responsible for providing comprehensive technical assistance across the organization, ensuring the seamless operation of IT systems, hardware, software, and networks. This role involves troubleshooting, system maintenance, user support, and managing IT resources to maintain efficiency and reliability in day-to-day operations.<h3 class="jobSectionHeader">
Key Responsibilities:</h3>
1. Network Support and Management<ul><li>
Maintain and monitor LAN/WAN connectivity, routers, switches, and firewalls.</li><li>
Troubleshoot network issues and ensure minimal downtime.</li><li>
Support and manage Wi-Fi infrastructure across offices.</li></ul>
2. Hardware Support<ul><li>
Install, configure, and maintain desktops, laptops, printers, and peripherals.</li><li>
Diagnose and resolve hardware malfunctions in a timely manner.</li><li>
Coordinate with vendors for repairs and warranty claims.</li></ul>
3. Software and OS Installations<ul><li>
Install and configure operating systems (Windows, macOS, Linux as applicable).</li><li>
Manage updates, licenses, and software deployments.</li><li>
Support installation and maintenance of business applications.</li></ul>
4. Technical Support<ul><li>
Provide first and second-level support to end-users for IT-related issues.</li><li>
Respond to service requests via ticketing system, email, or calls.</li><li>
Escalate unresolved issues to higher-level support when necessary.</li></ul>
5. Inventory Management<ul><li>
Maintain up-to-date IT asset records, including hardware and software inventory.</li><li>
Track issuance and return of IT equipment.</li><li>
Conduct periodic audits to ensure accuracy.</li></ul>
6. Data Backups and Security<ul><li>
Ensure regular system and data backups.</li><li>
Support implementation of cybersecurity measures.</li><li>
Coordinate with IT management for data recovery and disaster recovery processes.</li></ul>
7. Microsoft 365 Management<ul><li>
Administer and support M365 environment (Outlook, Teams, SharePoint, OneDrive).</li><li>
Manage user accounts, permissions, and licenses.</li><li>
Provide training and support for M365 tools.</li></ul>
8. Email Setup and Management<ul><li>
Configure email accounts and troubleshoot issues across devices.</li><li>
Maintain email security, spam filters, and distribution lists.</li></ul>
9. Technical Evaluation<ul><li>
Evaluate new IT equipment and software solutions.</li><li>
Provide recommendations for technology upgrades and improvements.</li></ul>
10. Troubleshooting and Maintenance<ul><li>
Diagnose and resolve IT incidents and system errors.</li><li>
Perform regular maintenance and updates to ensure systems are optimized.</li></ul>
11. Wi-Fi Management<ul><li>
Oversee configuration and maintenance of wireless networks.</li><li>
Monitor performance and security of Wi-Fi access points.</li></ul><h3 class="jobSectionHeader">
Qualifications &amp; Skills:</h3><ul><li>
Bachelors degree in Computer Science, Information Technology, or related field.</li><li>
2 to 4 years of experience in IT support or a similar role.</li><li>
Strong knowledge of networking, hardware, and operating systems.</li><li>
Experience with M365 administration and email systems.</li><li>
Excellent problem-solving, analytical, and communication skills.</li><li>
Ability to prioritize and manage multiple tasks efficiently.</li></ul><h3 class="jobSectionHeader">
Preferred Certifications (Optional):</h3><ul><li>
CompTIA A+ / Network+</li><li>
Microsoft Certified: Modern Desktop Administrator Associate</li><li>
ITIL Foundation Certification</li></ul></div>

StudyWise/ The Migration

The IT Executive is responsible for managing and maintaining the company's IT infrastructure, providing technical support to staff, and ensuring the efficiency, security, and integrity of all IT systems and data. This role requires a balance of technical expertise, problem-solving skills, and the ability to implement and enforce IT policies. Key Responsibilities IT Infrastructure Management<ul><li>Manage and maintain all IT infrastructure components, including servers, networks (LAN/WAN, Wi-Fi), hardware (desktops, laptops, printers), and software applications.</li><li>Monitor system performance, network connectivity, and security systems to ensure optimal operation and minimal downtime.</li><li>Administer user accounts, permissions, and directory services (e.g., Active Directory, Google Workspace).</li><li>Oversee data backup and recovery procedures to safeguard company data.</li></ul>Technical Support and Troubleshooting<ul><li>Provide timely technical support (helpdesk) and troubleshooting for all staff regarding hardware, software, and network issues.</li><li>Install, configure, and upgrade hardware and software applications on user workstations and servers.</li><li>Diagnose and resolve complex technical problems, coordinating with external vendors or specialized support when necessary.</li></ul>Security and Compliance<ul><li>Implement and enforce IT security best practices, including antivirus, firewall, and data encryption measures.</li><li>Ensure all IT systems are compliant with internal policies and relevant industry regulations.</li><li>Manage system access and control to prevent unauthorized use.</li></ul>Project Management and Strategy<ul><li>Participate in planning and execution of IT projects, such as system upgrades, migrations, and new technology rollouts.</li><li>Evaluate and recommend new technologies, hardware, and software solutions to improve operational efficiency and effectiveness.</li><li>Maintain and update the inventory of all IT assets and licenses.</li></ul>Requirements<ul><li>Bachelor's degree in Information Technology, Computer Science, or a related field</li><li>Minimum of 1-3 years of experience in an IT support, IT administration, or similar role.</li><li>Strong proficiency in: Network Administration, Server Administration (Windows/Linux), Operating Systems (Windows, macOS), Cybersecurity fundamentals, and Cloud Computing basics.</li><li>Excellent problem-solving and analytical abilities, strong communication (written and verbal) skills, ability to work independently and manage multiple priorities, and excellent customer service orientation.</li></ul>Job Type: Full-timeWork Location: In person

IT Executive

Alnoor Diagnostic Centre

WE ARE HIRING IT Executive Al Noor Diagnostic CentreKey Responsibilities:Ensure timely response and resolution to end-user requests and incidents.<ul><li>Manage installation, configuration, and maintenance of IT equipment (PCs, printers, switches, routers, Miktotik ,and PF Sense etc.)</li><li>Oversee the performance and security of LAN/WAN networks, servers, and backups.</li><li>Monitor system uptime and network connectivity.</li><li>Manage firewall, switches, and VLAN configurations.</li></ul>Maintain data security, access control, and system integrity.Maintain IT asset inventory and documentation.<ul><li>Strong knowledge of Windows Server, Active Directory, networking, and backup solutions.</li><li>Hands-on experience with routers, switches, firewalls, and CCTV/NVR/DVR systems.</li></ul>Qualification &amp; Experience:Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.3&ndash;5 years of experience in IT operations or system/network administration.Apply Now: hr@alnoordiagnostic.comMention &ldquo;IT Executive&rdquo; in the Subject lineLocation: 680-I Shadman Rd, Shadman 1, LahoreAlnoor Diagnostic CentreContact: 042 111 939 939Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Abacus Outsourcing

Position Overview:We are seeking a highly skilled and experienced Senior Manager &ndash; IT to lead our IT Department. This individual will act as the Head of IT, overseeing all aspects of IT infrastructure, networks, server configuration, VOIP systems, and vendor management. The ideal candidate will be responsible for ensuring smooth IT operations, implementing new technologies, and aligning IT strategies with business goals.Key Responsibilities:&middot; Lead and manage the IT Department, providing guidance and direction to the team.&middot; Oversee IT infrastructure, including hardware, software, networking, and system administration.&middot; Ensure proper server configuration, monitoring, and maintenance for business continuity.&middot; Manage VOIP systems and ensure seamless communication across the organization.&middot; Develop and implement IT policies, security protocols, and data protection measures.&middot; Establish and maintain strong relationships with vendors and service providers, negotiating contracts and ensuring SLA compliance.&middot; Monitor and troubleshoot system performance, ensuring high availability and disaster recovery readiness.&middot; Stay updated on emerging technologies and recommend solutions to improve business efficiency.&middot; Prepare and manage the IT budget, ensuring cost-effective solutions.&middot; Provide periodic reports and analysis to senior management on IT operations and improvements.Qualifications &amp; Skills:&middot; Bachelor&rsquo;s/Master&rsquo;s degree in Computer Science, Information Technology, or related field.&middot; 10&ndash;12 years of progressive experience in IT, with at least 5+ years in a managerial role.&middot; Strong expertise in networking, server configuration, and system administration.&middot; Hands-on experience with VOIP systems and enterprise-level IT operations.&middot; Proven track record of vendor management and contract negotiations.&middot; Excellent leadership, communication, and decision-making skills.&middot; Strong understanding of IT security protocols and compliance requirements.&middot; Ability to work under pressure and manage multiple projects simultaneously.Preferred Certifications (a plus):&middot; CCNA / CCNP (Cisco)&middot; MCSE / MCSA (Microsoft)&middot; ITIL Certification&middot; PMP (for IT project management)Job Type: Full-timePay: Up to Rs400,000.00 per monthWork Location: In person

Head of IT - Technology Information

Cybernet Internet Services Pvt. Ltd.

About UsCybernet is a leading Internet and Data Communication Network Service Provider in Pakistan. We are present in 25 cities with more than 1500 B2B clients of innovative enterprise solutions and above 200,000 B2C consumers of Stormfiber.Our increasingly diverse team is dedicated to achievement. We empower our people to use their spaces, passions, and talents to perform at their best.We grow because our people grow with us. Join the Cybernet family.SummaryWe are looking for an enthusiastic Retention Officer to contribute to retaining customers for our company. You will be responsible for retaining customers by assisting and guiding the over the phone and maintaining good customer relationships.An effective Retention Officer must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone including working on data provided to guide customers dealing with complaints and doubts.Retention Officer is primarily responsible for ensuring that customers or employees remain engaged with a company and do not leave or churn. This role is crucial in maintaining long-term relationships and stability within an organization.Responsibilities&middot; Contact potential or existing customers to inform them about a product or service using scripts&middot; Answer questions about products or the company&middot; Ask questions to understand customer concerns and address them&middot; Work on customer complaints to retain them.&middot; Enter and update customer information in the database&middot; Take and process orders in an accurate manner&middot; Go the &ldquo;extra mile&rdquo; .&middot; Keep records of calls and sales and note useful informationRequirements ( Females only)&middot; High school diploma: BSc/BA will be a plus (Females only)&middot; Proven experience as a Retention Officer representative or other sales/customer service role&middot; Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaintsJob Type: Full-timeWork Location: In person

Front Desk Officer

Explore 771+ Information technology officer in Lahore Pakistan this November. Find roles across top companies and apply now to boost your career.

771 information technology officer jobs IN Lahore Pakistan

IT Support Officer

IT Support Officer

IT Support Officer

IT Executive

IT Executive

Head of IT - Technology Information

Front Desk Officer