information technology officer

Baker Tilly Kuwait

<div>
 
 Our Firm announces Job Vacancy &ndash; IT Support Officer in IT Support Department.
 
 
 
 
 
 
 Job Objective / Summary
 
 :
 
 
 Ensure the provision of required technical support to the users within the Company and maintain optimal performance of systems, devices, and networks.
 
 
 Address technical issues, enhance performance, and ensure the security and integrity of the IT infrastructure, thereby ensuring seamless daily operations and achieving the Company&rsquo;s objectives.
 
 
 
 
 
 
 Qualifications
 
 :
 
 
 Bachelor&rsquo;s degree in computer science or any relevant major
 
 
 
 
 
 
 Professional Certificates
 
 
 
 Possessing any of the certifications below is an extra advantage.
 
 
 
 
 
 
 General IT Certifications:
 
 
 <ol>
 <li>
 CompTIA A+
 </li>
 <li>
 CompTIA Network+
 </li>
 <li>
 CompTIA Security+
 </li>
 </ol>
 
 
 
 
 
 Operating System Certifications:
 
 
 <ol>
 <li>
 Microsoft Certified: Windows Client
 </li>
 <li>
 Microsoft Certified: Azure Fundamentals
 </li>
 <li>
 Red Hat Certified System Administrator (RHCSA)
 </li>
 </ol>
 
 
 
 
 
 Networking Certifications:
 
 
 
 Cisco Certified Network Associate (CCNA)
 
 
 
 
 
 
 Cloud Services Certifications:
 
 
 <ol>
 <li>
 AWS Certified Cloud Practitioner
 </li>
 <li>
 Google Cloud Digital Leader
 </li>
 </ol>
 
 
 
 
 
 Experience
 
 :
 
 
 5+ years of experience in IT support domain
 
 
 
 
 
 
 Job Responsibilities
 
 :
 
 
 
 a-Providing Technical Support
 
 
 <ul>
 <li>
 Addressing user inquiries related to hardware and software.
 </li>
 <li>
 Promptly and efficiently troubleshooting technical issues.
 </li>
 <li>
 Offering guidance and instructions to users to enhance system utilization.
 </li>
 </ul>
 
 
 
 
 
 b-Managing Hardware and Software
 
 
 <ul>
 <li>
 Installing and configuring computers, printers, and other peripherals.
 </li>
 <li>
 Installing and updating software and applications as required.
 </li>
 <li>
 Troubleshooting and regular maintenance of hardware.
 </li>
 </ul>
 
 
 
 
 
 c-Network Management
 
 
 <ul>
 <li>
 Monitoring network performance to ensure stability and efficiency.
 </li>
 <li>
 Setting up and maintaining Local Area Networks (LAN) and Wide Area Networks (WAN).
 </li>
 <li>
 Resolving network connectivity issues and ensuring network security.
 </li>
 </ul>
 
 
 
 
 
 d-System Maintenance
 
 
 <ul>
 <li>
 Conducting preventive maintenance for systems and hardware.
 </li>
 <li>
 Updating operating systems and applications to ensure optimal performance and security.
 </li>
 <li>
 Monitoring systems to detect and resolve potential issues before they disrupt operations.
 </li>
 </ul>
 
 
 
 
 
 e-Information Security
 
 
 <ul>
 <li>
 Implementing security policies and procedures to safeguard sensitive data.
 </li>
 <li>
 Assisting in securing systems against cyber threats and malware.
 </li>
 <li>
 Supporting backup and data recovery procedures.
 </li>
 </ul>
 
 
 
 
 
 f-Process Documentation
 
 
 <ul>
 <li>
 Logging technical issues and related solutions to build a knowledge base.
 </li>
 <li>
 Preparing periodic reports on the status of systems and hardware.
 </li>
 <li>
 Maintaining maintenance and updates logs.
 </li>
 </ul>
 
 Perform any other tasks that may be assigned to them by the direct manager or higher positions
 
 
 
 
 
 
 Knowledge
 
 :
 
 <ul>
 <li>
 Knowledge of the latest technologies used in business settings.
 </li>
 <li>
 Knowledge of methods for utilizing technology in communication and information processing.
 </li>
 <li>
 Knowledge of Microsoft software environment.
 </li>
 <li>
 Knowledge of designing and implementing new solutions/ technologies.
 </li>
 </ul>
 
 
 
 
 
 Technical Skills
 
 :
 
 <ul>
 <li>
 Proficiency in operating systems
 </li>
 <li>
 Network setup and maintenance skills
 </li>
 <li>
 Software configuration and finetuning skills
 </li>
 <li>
 Ability to manage Cloud computing services and databases
 </li>
 <li>
 Providing remote technical support to users
 </li>
 </ul>
 
 
 
 
 
 Mandatory Requirements
 
 :
 
 
 Transferrable residency permit
 
 
 
 
 
 
 What we Offer
 
 :
 
 <ol>
 <li>
 Competitive monthly salary as compared to market benchmark.
 </li>
 <li>
 Private health insurance
 </li>
 <li>
 Annual salary review considering the annual performance evaluation
 </li>
 </ol>
 
 
 
 
 
 Why working at Baker Tilly?
 
 :
 
 <ul>
 <li>
 A workplace with international standards
 </li>
 <li>
 Working days from Sunday till Thursday
 </li>
 <li>
 Working hours from 8 am till 5 pm with one hour break from 12:00 to 01:00 pm.
 </li>
 <li>
 Growth in your career path based on job performance.
 </li>
 <li>
 Sustainable training and career development.
 </li>
 </ul>
</div>

Information Technology Support Officer

Indigo Heights hotel

We are looking for a skilled and reliable IT Officer to manage and support our organization&rsquo;s IT systems and infrastructure. The ideal candidate will ensure the smooth operation of computer systems, provide technical support, and maintain data security across the organization.Key Roles &amp; Responsibilities:<ul><li>Install, configure, and maintain computer systems, networks, and software</li><li>Provide technical support and troubleshooting for hardware, software, and network issues</li><li>Perform regular troubleshooting, maintenance, and repair of IT equipment and systems</li><li>Monitor system performance and ensure data security and backups</li><li>Ensure compliance with company IT policies and procedures</li><li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or a related field</li><li>Proven experience as an IT Officer or in a similar role</li><li>Strong knowledge of computer systems, networks, and troubleshooting techniques</li><li>Good problem-solving and analytical skills</li></ul>Job Type: Full-timePay: Rs40,000.00 per monthWork Location: In person

IT Officer

AM Consulting W.L.L

Job Vacancy: Officer (IT) / Assistant Manager (IT)We are hiring an experienced Officer (IT) / Assistant Manager (IT) for our client to support and manage their IT infrastructure operations and ensure secure, efficient, and compliant technology services.Job PurposeTo ensure the smooth functioning, maintenance, and continuous improvement of the company&rsquo;s IT infrastructure, including servers, networks, hardware, software, and security systems. The role will also manage IT procurement processes, change management, incident handling, and configuration reporting in line with company and regulatory requirements.Core Job Responsibilities<ul><li>Manage and monitor servers in the Data Centre (physical and virtual).</li><li>Oversee IT hardware and software procurement, including preparation of RFPs, vendor coordination, and evaluation.</li><li>Ensure smooth operation and maintenance of IT infrastructure (hardware, software, and networks).</li><li>Prepare and maintain Change Management Notes, Incident Management records, and Configuration Management reports.</li><li>Install, configure, and maintain operating systems (Windows 10/11, RHEL), applications, and antivirus solutions.</li><li>Administer and troubleshoot virtual machines, firewalls, switches, NAS, and other network/security devices.</li><li>Provide support for MySQL database servers and assist with installations and upgrades.</li><li>Ensure timely patching, upgrades, and security hardening of all IT assets.</li><li>Coordinate with vendors and service providers for IT infrastructure support and projects.</li><li>Support IT audits, compliance requirements, and regulatory reviews.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree or higher in Computer Science, Information Technology, or a related field.</li><li>Officer (IT): 2&ndash;4 years of relevant experience in IT infrastructure management.</li><li>Assistant Manager (IT): 5&ndash;7 years of relevant experience in IT infrastructure management and operations.</li></ul>Skills &amp; Competencies<ul><li>Strong knowledge of:</li><li>Windows 10/11 and RHEL</li><li>Virtualization technologies (VMware / Hyper-V)</li><li>Firewalls, switches, and NAS management</li><li>MySQL database fundamentals</li><li>Experience in IT procurement and RFP preparation.</li><li>Familiarity with Change, Incident, and Configuration Management processes.</li><li>Strong troubleshooting, problem-solving, and vendor management skills.</li><li>Excellent communication and documentation skills.</li></ul>Job Type: Full-timePay: BD600.000 - BD700.000 per month

Officer (IT) / Asst. Manager (IT)

Fossphorus Software House

Job Summary:We are seeking a competent and reliable IT Officer to manage and support the IT operations of both our Software House and Finance Firm. This role requires hands-on technical expertise to ensure smooth system operations, secure data management, and uninterrupted IT support across both business units.Key Responsibilities:-Manage and maintain IT infrastructure for both the Software and Finance firms-Provide day-to-day IT support to employees across departments-Install, configure, and maintain hardware, software, and network systems-Ensure system security, data protection, and regular backups-Manage user accounts, email systems, and access controls-Monitor network performance and troubleshoot technical issues-Coordinate with external vendors and service providers when required-Maintain IT documentation, asset records, and standard operating proceduresRequirements:-Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field-2&ndash;4 years of relevant IT support or system administration experience-Strong knowledge of Windows OS, networking, and system troubleshooting0-Understanding of data security, backups, and basic cybersecurity practices-Ability to manage IT needs for multiple business units-Strong problem-solving and communication skillsPreferred Skills:-Experience supporting ERP, accounting, or financial systems-Familiarity with cloud platforms (Microsoft 365, Google Workspace, etc.)-Exposure to software development environments is a plusWhat We OfferCompetitive salary and benefitsOpportunity to work across diverse business operationsProfessional growth in a dynamic environmentHow to Apply:Interested candidates may share their resume at Talent@abbckk.comJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

البنك التجاري الدولي

<div></div><div><div>Description<div></div> 
Job Purpose :

To support Technology &amp; Security Risk Management assessment activities, execute monitoring and reporting activities for Technology &amp; Security Risks, Technology &amp; Security Risk Management&rsquo;s Risk Appetite Indicators (RAIs) and Key Risk Indicators(KRIs) covering the six domains of Technology Risk Management (Cyber Security, Information Security, IT Resilience and Continuity, IT 3rd Party, IT Project Execution and Technology Control Assurance) to ensure adequacy and robustness of Risk&rsquo;s IMMMR (Identification, Measuring, Managing, Monitoring and Reporting).

Key Accountabilities:

1. Identify areas of improvement and formulate possible solutions that ensure robustness of Technology &amp; Security Risk Management Framework &amp; Policy as well as all associated policies and procedures related to the six domains of the Technology &amp; Security Risk Management as a governance activity in compliance with bank standards and regulations.

2. Actively contribute with relevant departments to identify risk gaps and early warning signals for Technology &amp; Security Risks that could arise from any change in systems, services, processes or procedures.

3. Actively contribute in defining, maintaining and enriching Technology &amp; Security Risk Managements&rsquo; Metrics, Taxonomy and Severity Scale as well as proficiently practice Technology &amp; Security Risk Management techniques, methods and tools that were designed to ensure that all technology &amp; security risks are adequately captured and managed. Moreover, prepare training materials and carry out communications activities in alignment with relevant stakeholders in order to improve mindset and knowledge.

4. Aggregate all Technology &amp; Security Risk Management&rsquo;s information and activities across First and Second Lines of Defense, assist in root cause analysis for risks and maintain a proper and updated Technology Risk Management&rsquo;s risk log including all residual and potential risks&rsquo; investigations and documentations to provide a standardized overview of technology risks.

5. Execute monitoring activities for technology risks. Design trend analysis for technology &amp; security risks and incident reporting as well as carryout and maintain Technology &amp; Security Risk management dashboards and KPIs to be directed regularly to relevant Risk or Technology Committees, Senior Management and the Board of Directors in order to drive more informed decisions.

6. Assist in reviewing the Risk Acceptance Forms (RAF) and Corrective Action Plan (CAP) related to Technology &amp; Security Risk Management in cooperation with IT, Security &amp; Resilience Management, Analytics &amp; Data Management areas prior submitting to NFRCC, to ensure effective response to identified technology &amp; security risks as well as ensure effective tracking for CAP progress, significant technology Risks&rsquo; status.
7. Assist and support the first line of defense in defining granular list of Technology &amp; Security Risk Management&rsquo;s KRIs/RAIs and regularly scan KRIs/RAIs for new requirements and consolidate them in a comprehensive view, to provide indication of the risk appetite and tolerance through metric setting (KRI threshold) and to ensure the effective alignment of Technology &amp; Security Risk Management strategy with the approved Risk &amp; Business Strategies.

8. Perform independent assessment on controls defined and executed by first line of defense provide support in controls&rsquo; development to ensure that they are in place and meet defined policies.

9. Define control testing plans and monitoring control testing results to ensure the effectiveness of controls in preventing or detecting Technology &amp; Security Risks.

10. Assist, support &amp; challenge from technical prospective the risk assessment activities, controls, mitigation plans and quality control activities implemented by first line of defense in Technology &amp; Security Risk and Control Self-Assessments (Technology -RCSAs) to ensure adequacy and robustness of Technology Risk&rsquo;s IMMMR.

11.Contribute in reviewing Technology &amp; Security Risk Management&rsquo;s memorandums submitted to BCOIT &amp; NFRCC committees to highlight potential technology risks and improve more informed decisions

Policies, Processes, and Procedures

Follow all relevant department policies, processes, and standards operating procedures and instructions so that work is carried out in an controlled and consistent manner.

Day-to-Day Operations

Follow the day-to-day operations related to own jobs in the Security &amp; Technology Risk Management department to ensure continuity of work
Compliance

Comply with all relevant CBE regulations, PCI Standards, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks<div> 
</div></div><div>
Qualifications<div></div> 
Qualification &amp; Experience

&sect; Bachelor of Engineering, Computer Science, Information Technology or its equivalent.

&sect; For Officer 3 &ndash; 5 years in Risk Management, Information Technology or a related discipline.

&sect; For Senior Officer 5 &ndash; 8 years in Risk Management, Information Technology or a related discipline.

&sect; Good knowledge of the Bank&rsquo;s business environment, technology controls and Risk Management.

&sect; Recommended Certifications:
o IT Infrastructure Library (ITIL) Foundation.

o GIAC Information Security Fundamentals (GISF).

o GIAC Critical Controls Certification (GCCC).

o Certified Information Systems Security Professional (CISSP). 


Skills
&sect; Excellent command of English &amp; Arabic Languages

&sect; Self-motivated with high degree of reliability.

&sect; Sound understanding to Information security and Cyber Security practices.

&sect; Strong troubleshooting and Analytical skills.

&sect; Very good presentation, communication and time management skills.

&sect; Ability to work successfully in a cross-functional team environment.<div> 
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 2</div><div>
Job: Back Office</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div><div>
Travel: No</div></div>

TECHNOLOGY RISK OFFICER/SENIOR OFFICER

We are currently seeking a skilled Desktop Support Officer (Fresh or 1-2 years) experience to join our dynamic team and provide technical assistance to our employees.Job Summary: As a Desktop Support Officer, you will be responsible for providing technical support and assistance to end-users within the organization. You will troubleshoot and resolve hardware, software, and network issues, ensuring minimal disruption to daily operations. Additionally, you will participate in the deployment, configuration, and maintenance of desktop systems and peripherals.Responsibilities:&middot; Provide technical support to end-users via phone, email, or in person.&middot; Troubleshoot and resolve hardware and software issues on desktops, laptops, printers, and other peripherals.&middot; Install, configure, and maintain operating systems, software applications, and security patches.&middot; Set up and configure new desktop and laptop computers for employees.&middot; Manage user accounts, permissions, and access rights.&middot; Collaborate with other IT teams to escalate and resolve complex technical issues.&middot; Document and maintain records of support requests, resolutions, and configurations.&middot; Assist in the implementation of IT projects and initiatives.&middot; Conduct training sessions for end-users on IT-related topics.&middot; Stay updated on emerging technologies and best practices in desktop support.Requirements:&middot; Bachelor&rsquo;s degree in Computer Science, Information Technology.&middot; Proven experience as a Desktop Support Officer or similar role.&middot; Proficiency in troubleshooting desktop hardware, software, and networking issues.&middot; Strong knowledge of Windows and others operating systems.&middot; Experience with Active Directory, Exchange, and Office 365 administration.&middot; Excellent communication and interpersonal skills.&middot; Ability to work independently and collaboratively in a fast-paced environment.&middot; Strong problem-solving and analytical skills.&middot; IT certifications are a plus.Benefits:Competitive salary commensurate with experience.Health insurance plans.Retirement savings plan with employer match.Paid time off and holidays.Professional development opportunities.Friendly and supportive work environment.BSCS in IT, Computer ScienceSalary: Rs 40,000.00 - Rs 45,000.00 per monthJob Types: Full-time, Contract, Internship, Fresher Contract length: 60 monthsPay: Rs40,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

IT Officer for Network and Desktop Support

Dar Al Shifa Hospital

<div>Designation: IT Technical Support Officer
Section/Department: Information Technology
Reporting to: IT Support Team Leader 

Purpose and Scope of the Job: Under general supervision, assists in preparing specifications and user requirements. Performs various technical duties supporting the management information system; provides technical support to users; troubleshoots hardware and software problems associated with the computers and related equipment; installs hardware equipment and software applications. 
Main Duties and Responsibilities/Performance Standards:
<ul><li>Set up and configure desktop computers, Printers, IP Phones, IPTVs, QMS, peripherals, user accounts, Email Accounts and assigning security levels, network access, etc. Investigate hardware problems and perform minor system hardware and communication connection repairs. Performs basic diagnostic testing. Major problems or repairs are directed to outside vendors.</li>
<li>Provide first-level support for computer software and Clinic technology equipment used.</li>
<li>Respond to incoming calls requesting technical support assistance and take necessary steps to resolve issues in a timely manner.</li>
<li>Working knowledge of help desk software, databases, and remote control</li>
<li>Plan, install, control, and maintained computers, Printers, IP Phones, and IPOS within the hospital.</li>
<li>Systematically document all requests for technical support assistance including end-user identification information, the nature of the problem, and steps taken to resolve issues.</li>
<li>Perform regular maintenance of all system software and hardware as per maintenance schedule, etc. to ensure business continuity and minimize system interruptions.</li>
<li>Develops and provides content for the hospital's internet website.</li>
<li>Upgrades and maintains servers, hardware, software, telecommunication connections, e-mail, and security systems.</li>
<li>Investigate system errors, perform backups, and ensure user accessibility and site performance.</li>
<li>Ensures safety standards (occupational and patient safety) are complied.</li>
<li>Ensures quality and patient safety practices are followed.</li>
<li>Provides or promotes people-centered care.</li>
<li>Promotes inclusive health by providing equitable and accessible care to patients and families with special needs.</li>
<li>Performs miscellaneous job-related duties as assigned by the Direct Reporting Authority.</li>
<li>Ensures quality and patient safety practices are followed.
</li><li>Provides and promotes people-centered care.</li>
<li>Promotes inclusive health by providing equitable and accessible care to patients and families with special needs.</li> 
</ul>
Qualifications, Competences and Skills
Education: Bachelor&rsquo;s Degree in Computer Science / Computer Technology.
Experience: 2 to 3 years&rsquo; experience directly related to the duties and responsibilities specified.
Licensure: Optional
Language: Proficiency in Arabic and English Languages
Computer Proficiency: High proficiency with computer software, programs &amp; Hospital operating systems.
Performance Competencies:
<ul><li>Analyzes and troubleshoots any network, server, and workstation hardware and software using logic to solve the problem.</li>
<li>Plan, organize, and prioritize tasks.</li>
<li>Establish and maintain a computer maintenance schedule.</li>
<li>Train employees in the application and use of computer hardware and software.</li>
<li>Write system procedures.</li>
<li>Diagnose system software problems.</li>
<li>Learn to use new and existing software and hardware.</li>
<li>Good communication Skills</li></ul> 

Principle Working Relationships and Remarks
<div><ul><li>IT Staff
</li></ul><ul><li>Hospital Staff</li></ul></div> 

Other Preferences
<ul><li>Local candidates with valid and transferable visa in Kuwait</li>
<li>Preferably Male</li></ul></div>

IT Technical Support Officer

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