infrastructure analyst

O'Reilly Auto Parts

<div>The Sr Infrastructure Analyst translates business requirements into detailed functional specifications that undergo business stakeholder review. Responsibilities and Duties: Support and contribute to the documentation of &quot;as is&quot; and &quot;to be&quot; processes and describe the changes required to migrate to the &quot;to be&quot; capability to record accurately the change required. Support collection of business requirements using a variety of methods, such as interviews, document analysis, and workflow analysis, to express requirements clearly and succinctly. Conduct research using primary data sources, and select information needed for the analysis of key themes and trends. Interpret the business need and identify solution recommendations to business problems at a business unit level. Contribute to and support feasibility studies from a technological and organizational perspective, and document findings. Identify, elicit, and document project/process requirements, using appropriate modeling technique, if required. Analyze requirements and validate with original users, eliminating confusion. Define the testing scripts and verification criteria to ensure requirements are met. Maintain documentation and traceability throughout project. Create and maintain technical and/or user documentation to a high standard, and back up files to ensure instant recovery if problems occur. Deliver small- or medium-scale projects while working within an established program management plan. Explore and develop a basic understanding of external developments or emerging issues and contribute to the evaluation of their potential impact on, or usefulness to, the organization. Carry out feasibility and assessment work for proposed and current projects to contribute to the development and continuous review of business cases. Support a culture of innovation by contributing to solutions that boost creativity, innovation, and collaboration, such as idea generation platforms, jam sessions, and hackathons. Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Carry out specified audit activities and draft reports of findings, including recommended corrective actions, for review by the lead auditor. Track budgets and report variances to more senior colleagues. Plan and deliver stakeholder engagement activities to develop effective working relationships for projects and to ensure that stakeholder needs and concerns are identified and met. Skills: Required: Plans, organizes, prioritizes and oversees activities to efficiently meet objectives. Leads facilitated sessions for requirements elicitation, focus groups, and user acceptance testing. Identifies, sequences, and resources project schedules for timely completion. Estimates and manages the effort and finances to complete the work within budget. Conducts audits, identifying exceptions, and developing specific solution or recommendations. Identifies, acquires, and manages the resources (physical and human) for the project. Manages the documentation, archiving, traceability, changes, and approvals of requirements throughout the project life cycle. Identifies potential stakeholders, analyzes their expectations, and develops strategies for managing stakeholders and their expectations. Plans, identifies, monitors, analyzes, and prioritizes risks (threats and opportunities), creates response plans, and manages the risk if it occurs. Creates, analyzes and monitors budgets in line with organizational and project/program criteria; identifies trends and forecasts. Determines and analyzes trends from data that is collected to assist in compiling reports that will help in decision-making. Conducts gap analysis between current and future states to identify components of the overall change strategy. Understands business context, needs, rules, and architecture, as well as organizational structure, cultures, capabilities, and processes to document the current state of processes and the business. Envisions and documents the future state of processes and products by identifying the solution scope, potential value of the future state, and the changes to the process, products, organization infrastructure, capabilities, and technology necessary to achieve the desired future state. Interprets, contributes to, or leads business case creation with client departments to quantify current costs, justify project investment, and identify the return on investment. Acquires, organizes, protects and processes data in order to fulfill business objectives. Identifies, selects, and manages the oversight of business analysis work, including decision making, change control, prioritization, and approval processes. Measures and reports on the status of milestones in order to deliver predefined project results. Education: Bachelor's Degree or Equivalent Level Experience: Basic experience with simple office / operational systems (4 to 6 months) Managerial Experience: Very limited (0 to 3 months)<p>
O&rsquo;Reilly Auto Parts has a proven track record of growth and stability. O&rsquo;Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.</p><p></p><p><b>
Total Compensation Package:</b></p><ul><li><p>
Competitive Wages &amp; Paid Time Off</p></li><li><p>
Stock Purchase Plan &amp; 401k with Employer Contributions Starting Day One</p></li><li><p>
Medical, Dental, &amp; Vision Insurance with Optional Flexible Spending Account (FSA)</p></li><li><p>
Team Member Health/Wellbeing Programs</p></li><li><p>
Tuition Educational Assistance Programs</p></li><li><p>
Opportunities for Career Growth</p></li></ul><p></p><p><i>
O&rsquo;Reilly Auto Parts is an equal opportunity employer. </i><i>The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.</i></p><p></p><p><i>
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: </i><i>rar@oreillyauto.com</i><i> or call (800) 471-7431 option , and provide your requested accommodation, and position details.</i></p></div>

Sr Infrastructure Analyst

Alignerr

<div>
 <strong>
  Network &amp; Infrastructure Security Analyst (AI Training)
  <br/>
  <br/>
 </strong>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We partner with the world's leading AI research teams and labs to build and train cutting-edge AI models. Now we're looking for experienced infrastructure security practitioners to bring their real-world expertise to the frontier of AI development.
 <br/>
 <br/>
 Your hands-on knowledge of network defense, endpoint protection, and enterprise security operations will directly shape how next-generation AI systems understand, reason about, and respond to security threats. This is a rare opportunity to do meaningful, high-impact work &mdash; on your own schedule, from anywhere.
 <br/>
 <br/>
 <ul>
  <li>
   Organization: Alignerr
  </li>
  <li>
   Type: Hourly Contract
  </li>
  <li>
   Location: Remote
  </li>
  <li>
   Commitment: 10&ndash;40 hours/week
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Analyze realistic network, endpoint, and email security scenarios across modern enterprise environments
  </li>
  <li>
   Review firewall configurations, EDR telemetry, and infrastructure security cases to identify what went wrong and why
  </li>
  <li>
   Classify incidents, misconfigurations, and control failures based on real operational data
  </li>
  <li>
   Create, label, and validate security training and evaluation datasets used to improve AI systems
  </li>
  <li>
   Clearly document root causes, attack paths, and business impact in structured formats
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who You Are
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2+ years of hands-on experience in network security, infrastructure security, or endpoint protection roles
  </li>
  <li>
   Familiar with firewalls, EDR platforms, email security, IAM systems, SIEMs, and enterprise security tooling
  </li>
  <li>
   Strong understanding of how real organizations deploy, operate, and fail with security controls
  </li>
  <li>
   Able to break down complex security scenarios into clear, structured explanations
  </li>
  <li>
   Detail-oriented with strong written communication skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice to Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with incident response, threat hunting, or red/blue team operations
  </li>
  <li>
   Familiarity with cloud security environments (AWS, Azure, GCP)
  </li>
  <li>
   Background in security architecture, compliance, or risk management
  </li>
  <li>
   Prior experience contributing to AI, data labeling, or security research projects
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Us
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work directly on frontier AI systems alongside top-tier research labs
  </li>
  <li>
   Fully remote and flexible &mdash; set your own hours and work at your own pace
  </li>
  <li>
   Freelance autonomy with meaningful, intellectually engaging work
  </li>
  <li>
   Contribute to AI systems that will shape the future of enterprise security
  </li>
  <li>
   Potential for ongoing work and contract extension
  </li>
 </ul>
</div>


Network & Infrastructure Security Analyst

Accenture Middle East

<div>
 Responsibilities:
 <br/>
 <br/>
 Operate and support Network Security services on a day-to-day basis, including Network Detection and Response using Darktrace, DDoS protection using Arbor, firewall policy analysis and change validation using AlgoSec, malware analysis and threat detection using FortiSandbox, and Web Application Firewall operations using F5 WAF. Perform monitoring, alert analysis, and investigation of network and application-layer security events, supporting incident detection, containment, and resolution. Administer and operate network security devices and platforms, ensuring secure configuration, availability, and performance across on-premises and cloud environments. Support patching, upgrades, and signature updates for network security solutions in accordance with approved processes. Identify operational gaps and improvement opportunities and contribute to continuous improvement initiatives. Support troubleshooting of network and security issues, including traffic analysis and packet capture when required. Maintain operational documentation, support audits and reporting activities, and escalate complex issues as needed.
 <br/>
 <br/>
 Qualifications:
 <br/>
 <br/>
 1-3 years of experience in network security or information security roles.
 <br/>
 <br/>
 Hands-on experience operating Network Detection and Response
 <br/>
 <br/>
 F5 Experience
 <br/>
 <br/>
 DDoS protection, firewall environments, sandbox solutions, and Web Application Firewalls. Strong understanding of network security concepts, traffic analysis, and incident response. Relevant security certifications are considered an advantage.
 <br/>
 <br/>
</div>


Infrastructure Security Analyst - Saudi Nationals

Bank of America

<div><p><b>Job Description:</b></p><p></p><p>
The Telecommunications Services, Communications Infrastructure and Communications Software team currently covers 23-listed companies across subsectors and adjacencies including large cap telecommunications, AI and wireless infrastructure and emerging communications software companies. In addition to coverage of publicly traded companies, the team regularly vets a number of private companies for potential IPOs.</p><p></p><p>
The candidate for the position should be intellectually curious and have a deep desire to learn. The candidate should also have some experience with financial modeling and quantitative analysis, as well as strong verbal communication and writing skills. The ideal candidate possesses experience in telecommunications/technology research. Further, the candidate should possess experience with company modeling and have a passion for following the stock market.</p><p></p><p>
The candidate will work alongside their Senior Analyst and Junior Analyst peers in all aspects, from idea generation to company meetings, including but not limited to the following:</p><ul><li>
Perform complex financial modeling &amp; valuation work</li><li>
Write regular industry and company reports and company launch initiations from scratch</li><li>
Develop databases integral to our research product</li><li>
Demonstrate strong industry knowledge and business judgment</li><li>
Work with Senior Analyst to develop key industry themes</li><li>
Build relationships and facilitate information flow with contacts at covered companies</li><li>
Participate and contribute to client meetings and events</li><li>
Attend meetings and interact with key opinion leaders</li><li>
Closely follow and understand market, industry and company specific activity, and relay to analyst when traveling</li><li>
Seek out new, value-added, and/or unusual sources of information</li><li>
Leverage our robust network of industry contacts</li><li>
Interact regularly with clients</li></ul><p></p><p><b>
Responsibilities:</b></p><ul><li>
Conducts analysis of financial data, news, and other information to identify opportunities and risks related to companies, industries, or financial instruments</li><li>
Attends to day-to-day sales, trading, and hedging transaction needs, responding to client inquiries, logs, and records data</li><li>
Leads and/or supports the preparation of associated financial models and written reports, which can be complex and quantitative in nature</li></ul><p></p><p><b>
Qualifications:</b></p><ul><li>
Bachelor&rsquo;s Degree or equivalent years of experience (business, economics or accounting degree preferred)</li><li>
2+ years of experience in investment banking and/or research (equity or credit, sell-side or buy-side)</li><li>
Strong writing and spreadsheet skills. Must be an expert at MS Word and MS Excel</li><li>
Along with Finance and Accounting financial modeling skills, should have strong understanding of economics, macroeconomic factors, regulatory and emerging technology trends.</li><li>
Must have strong attention to detail, ability to multi-task, and a strong work ethic</li></ul><p></p><p><b>
Shift:</b></p>
1st shift (United States of America)<p></p><p><b>
Hours Per Week:</b></p>
40</div><p></p>

Analyst/Associate: Equity Research â€“ Telecommunication, Comm Infrastructure and Comm Software

Eversource Energy

<div><p>Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship&mdash;either now or in the future&mdash;should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).</p><p></p><p><i>
Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change</i></p><p></p><p>
We are seeking a detail-oriented and proactive AMI Analyst to join our team. The AMI (Advanced Metering Infrastructure) Exception analyst will be responsible for resolving exceptions within the AMI Meter Data Management System, ensuring accurate and timely meter data flow, and coordinating with various teams to maintain operational efficiency. This role requires strong analytical skills, exceptional problem-solving abilities, and a deep understanding of metering infrastructure and data management.</p><p></p><p><b>
Essential Functions:</b></p><ul><li>
Resolve exceptions within the AMI Meter Data Management System and associated suite of AMI systems.</li><li>
Log tickets with vendor&rsquo;s Customer Support or liaise directly on the phone with vendor&rsquo;s support staff to resolve system issues</li><li>
Conduct investigation of relevant meter events and alarms, ensure that meter-related incidents are resolved in a timely and consistent manner.</li><li>
Troubleshoot meter data issues utilizing back-office software and systems</li><li>
Analyze and diagnose issues causing exceptions in meter data.</li><li>
Perform detailed analysis of exceptions to identify patterns and anomalies.</li><li>
Issue field service orders in the CIS system to troubleshoot meters requiring in person visits</li><li>
Generate reports on exception trends and resolution status.</li><li>
Provide insights and recommendations for improving data accuracy, process automations, and system performance.</li><li>
Collaborate with cross-functional teams, including IT, field operations, and customer service, to address and resolve exceptions.</li><li>
Provide support for the maintenance, upgrade, and enhancement of AMI functionality.</li><li>
Participate in system testing and validation to ensure data integrity.</li><li>
Propose and implement process improvements to reduce the occurrence of exceptions.</li></ul><p><b>
Qualifications:</b></p><p><i>
Education:</i></p><ul><li>
Bachelor&rsquo;s degree in computer science, Information Technology, or Engineering.</li></ul><p><i>
Experience:
</i></p><ul><li>Three (3) plus years&rsquo; experience in AMI meter applications, data management, or a related role</li><li>
Thorough knowledge of AMI systems and utility metering infrastructure.</li><li>
Effective communication and interpersonal skills.</li><li>
Excellent problem-solving abilities and attention to detail</li><li>
Ability to work independently and as part of a team in a fast-paced environment.</li></ul><p></p><p>
#LI-ES3</p><p>
#custajd</p><p></p><p><b>
Competencies:</b></p><p>
Build trusting relationships</p><p>
Manage and develop people</p><p>
Foster teamwork and cross-functional collaboration</p><p>
Lead change</p><p>
Communicate strategic vision</p><p>
Create an engaged workforce</p><p>
Focus on the customer</p><p>
Take ownership &amp; accountability</p><p></p><p><b>
Compensation and Benefits:
</b></p><p>Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:</p>
$88,790.00-$98,660.00<p></p><p><b>
Worker Type:</b></p>
Regular<p></p><p><b>
Number of Openings:</b></p>
4<p></p><p><b>
Emergency Response:</b></p><p>
Responding to emergency situations to meet customers&rsquo; needs is part of every employee&rsquo;s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.</p><p></p><p><b>
EEO Statement</b>:</p><p>
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.</p><p></p><p>
VEVRRA Federal Contractor</p></div><p></p>

Analyst, AMI Exception Management (Hybrid Schedule)

State of Michigan

<div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div>
<p></p><div><p><b>About DTMB: </b>The Department of Technology, Management and Budget (DTMB) supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems.</p><p><b>
 About the position: </b>As a senior member of eMichigan's WCMS Support Team, this position will support all enterprise-wide agency Internet websites that utilize the Michigan.gov Web Content Management System (WCMS) to create and maintain state agency websites. End user documentation and training are key functions of this position. This person will work closely with WCMS Developers to recommend and test enhancements to the WCMS and its related Internet technology.</p><p>
View the Position Description here: Information Technology Programmer Analyst 12 (Download PDF reader)</p><p>
 <b>Position Location: </b>This position is located in Lansing, MI. The State of Michigan is not able to offer employment to out of-state applicants that do not plan to relocate. The Department of Technology Management and Budget currently offers a hybrid work option which requires two days working on-site at the official work location and three days of remote work per week.</p><p><b>
What We Are Looking For:</b> We are looking for a person who understands the value of public service and wants to help us meet the needs of our citizens. This person needs to be an excellent communicator, adjusting communication style and messages to varying audiences to ensure understanding. We need an individual who understands the value of standards and can advocate for them in a way that is understood and supported. Excellent customer service is core to our culture, being able to motivate and support team members, manage expectations, and conduct ourselves with integrity is key to how we work. You need to embrace diversity, have a team-oriented mindset, communicate effectively with a wide range of professionals, and have a desire to invest in the success of the Division.</p><p>
If you are a self-motivated person with a proven track record, who wants a challenge and to work in a fast-paced environment focused on delivering value to our agency partners, we are really interested in hearing from you.</p><p>
Current team members have the following to say about why you should work in this area:</p><ul><li><p>
&ldquo;GREAT office culture.&rdquo;</p></li><li><p>
&ldquo;True positive team environment and management support.&rdquo;</p></li><li><div>
&ldquo;Opportunities to share thoughts and opinions about our processes and the way we work.&rdquo;</div></li><li><div>
&ldquo;There is a wide path for growth in your career, and the management team supports employees reaching their full potential.&rdquo;</div></li><li><div>
&ldquo;Doing work that directly affects the lives of every [resident] of the State of Michigan&rdquo;</div></li></ul><p><b><br>
What We Offer: </b>The State of Michigan offers competitive work experience that includes a tuition reduction program at several key higher education institutes if you would like to advance your education, good benefits, access to professional development training, excellent vacation and sick time policies, and an ability to successfully juggle your work and family life. We would like the opportunity to share with you more about the benefits of working for the state and joining the State of Michigan employee family if you are interested. Please consider sending in your application today.</p><p><b>
SIGNING BONUS</b><b>:</b></p><p>
This position may be eligible for a sign-on bonus up to $2,500. Up to $1,250 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees.</p><p>
Classifications for the $2,500 bonus are:</p><p>
Information Technology Infrastructure Analyst</p><p>
Information Technology Programmer/Analyst</p><p>
Information Technology Project Coordinator</p><p>
Information Technology Project Manager</p><p>
Information Technology Specialist</p><ul><li><br>
<b>DTMB does not participate in STEM-OPT</b></li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Required Education and Experience</b></h2></div>
<p></p><div><div><b>Education</b></div><div><b>
</b></div><div><b>
Information Technology Programmer/Analyst P11/12</b></div><div><b>
</b></div><div>
Possession of a Bachelor's degree with 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.</div><div>
</div><p><b>
Experience</b></p><div>
</div><div><b>Information Technology Programmer/Analyst 12</b></div><div><br>
Two years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Alternate Education and Experience</b></h2></div>
<p></p><div><div><b>Information Technology Programmer/Analyst P11-12</b><br>
</div><div>
Possession of an associate&rsquo;s degree with 16 semester (24 term) credits in computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, project management, or mathematics and two years of experience as an application programmer, computer operator, or information technology technician; or two years (4160 hours) of experience as an Information Technology Student Assistant, may be substituted for the education requirement.</div><div>
</div><div>
OR</div><div>
</div><div>
Educational level typically acquired through completion of high school and four years of experience as an application programmer, computer operator, information technology technician, or four years (8,320 hours) of experience as an Information Technology Student Assistant may be substituted for the education requirement.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Requirements and Information</b></h2></div>
<p></p><div><p>You must attach a detailed resume, cover letter and official transcript to your application (word or pdf). Failure to do so will result in your application packet being screened out as incomplete. If applicable, attach copies of official college transcripts to your application. (Internet version of transcripts will not be accepted) Failure to attach applicable transcripts may result in your application being screened out.<br>
<br>
Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.</p><div><b>
Special Requirements, Licenses, and Certifications</b><br>
</div><div>
Certain positions may require certification in specific information technology programs.</div><div>
</div><div>
View the entire job specification at:</div>
http://www.michigan.gov/documents/InformationTechnologyProgrammerAnalyst_12733_7.pdf (Download PDF reader)</div><p></p>
</div><div></div><div><div><p><b>Accommodations</b><br>
If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator (Download PDF reader) for the agency that posted this position vacancy.</p></div></div></div>

Senior IT Business Analyst - ITPA12

Citi

<div><div><div>Job Req Id:</div>
<div>26944119</div>
</div><div><div>Location(s):</div>
<div>Irving, Texas, United States</div>
</div><div><div>Job Type:</div>
<div>On-Site/Resident</div>
</div><div><div>Posted:</div>
<div>Apr. 13, 2026</div></div></div>
<br><div><h2 class="jobSectionHeader"><b>Discover your future at Citi</b></h2>
<p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.</p>
<h2 class="jobSectionHeader"><b>Job Overview</b></h2>
<p><b>About Citi:</b></p><p>
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.</p><p></p><p>
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients&rsquo; best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations &amp; Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.</p><p></p><p>
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We&rsquo;ll enable growth and progress together.</p><p></p><p>
Do you enjoy being a part of worldwide IT operations and consider yourself self-reliant, liable and well-organized? Are you willing to partner with multiple teams across various functions to deliver premier services? Are you passionate about new technologies and want to gain experience necessary to support one of the largest infrastructure environment in the world?</p><p>
If you would like to make an impact with your work while being supported by smart and motivated colleagues, come find your next opportunity with us! Thanks to our global reach, we can help you get where you want to go.</p><p>
Being the best requires working together &mdash; across time zones, languages and borders. That can only take place in an environment where people respect, value and support one another. Citigroup is an equal opportunity employer and value diversity at our company. We do not discriminate both interviewees and employees regardless to their status.</p><p></p><p><b>
What is the Career opportunity we have</b></p><p>
At the Citi Technology Infrastructure (CTI) Global Production Operations we operate multiple services and technologies and are currently seeking a talented person to run our operations within Mainframe technology as a key part of the CTI Enterprise Command Center Operations Team. As the Mainframe Analyst you will run IT Service orientated coverage within Citi infrastructure to reduce or mitigate any actual or potential outage to our supported businesses. This is all done from our state of the art regional Command Center in partnership with the Workflow Coordinators, Staff Managers and the Mainframe Team in cooperation with our other Operations centers located in North and South America, Europe and Asia.</p><p>
This position gives you an excellent deal of liberty to self-determine organizational and career direction. Being a part of Command Center Operations team it is expected you demonstrate competency in Mainframe Technology and the ability to quickly learn multiple platforms, toolsets and processes.</p><p></p><p><b>
Role and Responsibilities:</b></p><p>
In this role you will be responsible for providing technical support for Citibank&rsquo;s global infrastructure, including diagnosing and solving incidents and problems related to the functioning of Citi infrastructure.</p><ul><li>
We will work together with the multiple functions to ensure proper performance of the processes running within one of the biggest IT environments all over the world. This will include direct engagement into operations including immediate notifications for critical issues and acting as the service owner.</li><li>
You will have the opportunity to develop in the field of communication thanks to cooperation with employees at various levels, in different regions of the world and from a wide range of global IT and business.</li><li>
Key to your success will be impeccable process fulfillment and continuous service delivery as this is our highest priority.</li></ul><p></p><p><b>
Knowledge, Skills and Competences:</b></p><p>
That position will require you to conduct in a dynamic environment, with a fluctuating, potentially voluminous operational workload.</p><ul><li>
Good clear communication in English (verbal and written). Spanish a plus. This role will interact with IT management and highly technical engineers.</li><li>
Problem solving, methodical with analytical skills.</li><li>
High energy with ability to adjust changes.</li><li>
Good organizational and coordinating skills, able to set priorities.</li><li>
High-reaching and with dedication towards continual growth and self-improvement</li><li>
Good time management skills with high sense of urgency and dedication.</li><li>
Clear personal work ethic that inspires quality and enthusiasm.</li><li>
Resilient and highly responsive in overcoming adversity.</li><li>
Ability to work through a multitude of challenges/obstacles to achieve the desired end result.</li><li>
Ability and willingness to operate within tightly controlled operational procedures.</li></ul><p></p><p><b>
Experience &amp; educational preferences:</b></p><ul><li>
Working knowledge of IBM Z platform architecture will help you in being successful.</li><li>
Experience in Z/OS. TSO/ISPF. JES2, IBM Systems Automation a plus</li><li>
IT problem management or error handling skill would be an advantage.</li><li>
Good technology infrastructure domain / platform knowledge and experience in large/multinational organization context environment is preferred.</li><li>
Some College a plus</li></ul><p></p><p>
-</p><p><b>
Job Family Group:
</b></p>Technology<p>
-</p><p><b>
Job Family:</b></p>
Infrastructure<p>
-</p><p><b>
Time Type:</b></p>
Full time<p>
-</p><p><b>
Primary Location:</b></p>
Irving Texas United States<p>
-</p><p><b>
Primary Location Full Time Salary Range:</b></p>
$59,200.00 - $82,600.00<p><br>
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.</p><p>
-</p><p><b>
Most Relevant Skills
</b></p>Please see the requirements listed above.<p>
-</p><p><b>
Other Relevant Skills
</b></p>For complementary skills, please see above and/or contact the recruiter.<p>
-</p><p><b>
Anticipated Posting Close Date:</b></p>
Apr 20, 2026<p>
-</p><p><i>
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i></p><p></p><p><i>
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i><i>Accessibility at Citi</i><i>.</i><br>
<br>
<i>View Citi&rsquo;s </i><i>EEO Policy Statement</i><i> and the </i><i>Know Your Rights</i><i> poster.</i></p></div>

Command Center Mainframe Analyst Officer

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