infrastructure engineer

Searchability NS&D

<div>
 
 
 New Permanent Opportunity for an Infrastructure Engineer with MoD DV Clearance for an exciting Defence SME in Farnborough.
 
 
 
 
 
 <ul>
 <li>
 Farnborough location &ndash; full-time on-site
 </li>
 <li>
 Must already hold MoD DV Clearance
 </li>
 <li>
 Up to &pound;65k DoE plus package - 25 days leave, 15% pension, company bonus
 </li>
 <li>
 Experience needed in Windows Server, VMware, Linux, PowerShell
 </li>
 </ul>
 
 
 
 
 
 Who Are We?
 
 
 
 Our client is a leading provider of secure digital solutions, specialising in rapid experimentation and deployment of advanced technology in highly secure environments. The organisation focuses on accelerating innovation for Defence and National Security, supported by a multidisciplinary team spanning secure-by-design, cloud, infrastructure, software development, cross-domain systems, HPC, data platforms, and cybersecurity, and is seeking experienced talent to support its growth.
 
 
 
 
 
 
 What will the Infrastructure Engineer be doing?
 
 
 
 Maintaining, securing, and enhancing multi-classification virtualised environments across public, private, and hybrid cloud systems. The role covers monitoring, incident management, controlled maintenance, and ensuring platforms remain secure and compliant, alongside continuous skills development, stakeholder support, and knowledge sharing to improve performance and team capability.
 
 
 
 
 
 
 The Infrastructure Engineer Should Have&hellip;
 
 
 <ul>
 <li>
 Active security clearance at MoD DV level &ndash; due to the nature of the client and role, we can only consider candidates who hold a British passport.
 </li>
 <li>
 Be willing to work full-time on client site in Farnborough
 </li>
 </ul>
 
 
 
 
 
 Essential Skills Required:
 
 
 <ul>
 <li>
 Windows Server 2016+ administration.
 </li>
 <li>
 VMware vSphere/vCenter/VCF.
 </li>
 <li>
 Azure/Microsoft 365 administration.
 </li>
 <li>
 Linux (CentOS/RedHat/Ubuntu).
 </li>
 <li>
 PowerShell. EUD provisioning (Autopilot), maintenance, patching and hardening
 </li>
 <li>
 SSO &ndash; concepts and operation.
 </li>
 <li>
 Understanding of working in secure environments.
 </li>
 </ul>
 
 
 
 
 
 Some Desirable Skills:
 
 
 <ul>
 <li>
 Kubernetes administration e.g. VMware TKGI
 </li>
 <li>
 DevSecOps Tooling
 </li>
 <li>
 Elastic Nessus
 </li>
 <li>
 Application Packaging
 </li>
 <li>
 Terraform
 </li>
 <li>
 Vault
 </li>
 <li>
 Working in Agile sprints
 </li>
 </ul>
 
 
 
 
 
 To be Considered&hellip;
 
 
 
 Please either apply by clicking online or emailing me directly to henry.clay-davies@searchability.com. For further information please call me on 0161 416 6800 / 07719065951 - I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process &amp; submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to connect with me on LinkedIn, just search Henry Clay-Davies (searchability). I look forward to hearing from you.
 
 
 
 
 
 
 KEY SKILLS:
 
 
 
 
 INFRASTRUCTURE ENGINEER / VMWARE / DOCKER / TERRAFORM / LINUX / POWERSHELL / NATIONAL SECURITY / DEFENCE / SECURITY CLEARED / DV CLEARED / FARNBOROUGH
 
 
</div>

Infrastructure Engineer

Halian | Managed Services, Recruitment Agency & Contract Staffing

<div>
 
 
 Infrastructure Engineer
 
 
 
 We are a leading consultancy specialising in actuarial work, technology, and advanced analytics. We combine deep technical expertise with innovative thinking to help organisations make better decisions and build a stronger future.
 
 
 
 
 
 
 We are seeking an
 
 Infrastructure Enginee
 
 r to join our technology function. This role sits at the intersection of traditional infrastructure engineering and the expanding potential of automation and AI‑driven operations. With most of our environment hosted in Azure and a smaller on‑premise footprint, you&rsquo;ll work hands‑on across a broad range of technologies while contributing to our modern infrastructure strategy
 
 
 
 
 
 
 .
 
 What you&rsquo;ll be doi
 
 
 
 ngAs an Infrastructure Engineer, you wil
 
 <ul>
 <li>
 l:Participate in a 24/7 major‑incident on‑call ro
 </li>
 <li>
 taDevelop, support, and enhance infrastructure across multiple office locations and cloud environmen
 </li>
 <li>
 tsDesign and implement standardised templates, configuration baselines, and self‑service models for efficient cloud resource provisioni
 </li>
 <li>
 ngBuild and support solutions across compute, storage, networking, physical infrastructure, software, COTS, open‑source tools, and cloud services (IaaS, PaaS, Saa
 </li>
 <li>
 S)Automate repetitive or manual tasks to reduce operational overhead and improve consisten
 </li>
 <li>
 cyMaintain secure infrastructure components, including identity and access management, patching, and disaster recove
 </li>
 <li>
 rySupport high‑availability operations through robust processes, monitoring, and controls across cloud and on‑prem workloa
 </li>
 <li>
 dsMaintain awareness of information security risks and apply appropriate controls to mitigate threa
 </li>
 <li>
 tsApply modern engineering practices and infrastructure standar
 </li>
 <li>
 dsWork with third‑party vendors to ensure the health and availability of hosted or outsourced servic
 </li>
 <li>
 esCollaborate with the Security Operations Centre on threat detection and incident response activiti
 </li>
 <li>
 esTake ownership of incidents and problems through to resolution or formal handov
 </li>
 <li>
 erConduct root‑cause analysis to identify and address underlying issu
 </li>
 <li>
 esTroubleshoot across a wide range of infrastructure technologi
 </li>
 <li>
 esWork collaboratively with colleagues across technical and non‑technical tea
 </li>
 <li>
 msAct as a second‑line escalation point for issues raised via self‑service channels or the Service De
 </li>
 </ul>
 
 
 
 
 
 sk
 
 What we&rsquo;re looking
 
 
 <ul>
 <li>
 forExperience managing infrastructure in a DevOps‑aligned environment, includi
 
 ng Infrastructure‑as‑C
 
 ode, automation, and enterprise monitoring tools (e.g., Ansible, Terraform, Zabbix, Azure Monit
 </li>
 <li>
 or)Strong experience wi
 
 th Linux server administrat
 
 </li>
 <li>
 ionHands‑on experience with Azure plus one of: AWS or Google Cl
 </li>
 <li>
 oudKnowledge of IP‑based networking, WAN technologies, virtualisation, cloud platforms, DHCP/DNS, Microsoft 365, and SAN/NAS stor
 </li>
 <li>
 ageExperience with modern event/log management, alerting, and workflow automation tools (e.g., Power Automate, Azure Log Analytics, Azure Monit
 </li>
 <li>
 or)Ability to take ownership of issues and coordinate cross‑functional resolut
 </li>
 <li>
 ionStrong analytical and troubleshooting skills, with the ability to break down complex problems and identify root cau
 </li>
 <li>
 sesExcellent organisational skills, with the ability to manage multiple workstreams and balance competing priorit
 </li>
 <li>
 iesSound judgement, pragmatism, and the ability to navigate changing demands effectiv
 </li>
 </ul>
 
 
 
 
 ely
 
 This is a great opportunity to join
 
 an AWARD WINNING TEAM, 2 days on-site and 3
 
 days remot
 
 
 
 
 
 
 ely!
 
 Apply now to be considered interview slots avail
 
 
 
 
 
 able!
</div>

Solve Intelligence

<div>
 At
 
 Solve Intelligence
 
 , we&rsquo;re building the AI-powered infrastructure for the global Intellectual Property landscape. We need a brilliant Infrastructure Engineer to build the secure, scalable engine that makes it all possible.
 
 
 🏗️ The Role: Infrastructure Engineer
 
 
 You&rsquo;ll be joining the leanest, most talent-dense engineering team in London. You aren't just managing servers; you are designing the multi-region, high-throughput systems that handle complex AI workloads.
 
 
 
 What You&rsquo;ll Own
 
 
 
 <ul>
 <li>
 Cloud Architecture: Design and maintain our AWS environment using Terraform, optimizing for reliability, cost-efficiency, and massive scale.
 </li>
 <li>
 Global Footprint: Build infrastructure patterns for multi-region deployment and fully isolated single-tenant environments for enterprise customers.
 </li>
 <li>
 Developer Velocity: Architect CI/CD pipelines (GitHub Actions, Docker) that allow our team to ship safely and quickly.
 </li>
 <li>
 Observability &amp; Reliability: Instrument the stack with OpenTelemetry and Datadog to ensure we detect issues before our users do.
 </li>
 <li>
 AI Performance Tuning: Tune autoscaling and network routing to handle resource-intensive LLM workloads with ultra-low latency.
 
 
 </li>
 </ul>
 💡 About Solve Intelligence
 
 
 We&rsquo;re the fastest-growing startup transforming the IP industry.
 
 
 <ul>
 <li>
 Traction: 20-30% MoM revenue growth; selling to 600+ global IP teams (DLA Piper, tech boutiques, and global enterprises).
 </li>
 <li>
 Proven Value: Users report 50-90% efficiency gains using our AI platform.
 </li>
 <li>
 Backing: Recently featured in Sifted following our $40M Series B announcement, bringing our total funding to $55M from elite investors including Y Combinator, 20VC, Visionaries and others.
 
 
 </li>
 </ul>
 👋 Your Team
 
 
 You&rsquo;ll partner with a founding team of AI PhDs and elite systems engineers:
 
 
 <ul>
 <li>
 Sanj (CRO): PhD in AI (Gatsby Unit, UCL), ex-Huawei R&amp;D, former lead at Magic Carpet AI (acquired).
 </li>
 <li>
 Chris (CEO): PhD in AI (UCL), published researcher, ex-Dyson and Alan Turing Institute.
 </li>
 <li>
 Angus (CTO): MEng Computer Science, ex-Qualcomm and Coremont (Brevan Howard).
 
 
 </li>
 </ul>
 🚀 Who You Are
 
 
 We are a high-performance culture of "hackers" and builders.
 
 
 <ul>
 <li>
 Speed &amp; Safety: You believe that great infrastructure is what allows application engineers to move faster.
 </li>
 <li>
 Extreme Ownership: You strive for excellence in every configuration and take pride in "five nines" reliability.
 </li>
 <li>
 Driven &amp; Humble: You are willing to go the extra mile (including the occasional late night or weekend) to ensure our systems are bulletproof.
 
 
 </li>
 </ul>
 🛠️ What You Bring
 
 
 
 Must-Haves
 
 
 
 <ul>
 <li>
 Experience: Owning and scaling cloud infrastructure (AWS preferred).
 </li>
 <li>
 IaC Expert: Professional mastery of Terraform or similar.
 </li>
 <li>
 CI/CD Veteran: Proven track record of building deployment pipelines that don't break.
 </li>
 <li>
 Security First: Deep understanding of IAM, cloud networking, and security best practices.
 
 
 </li>
 </ul>
 
 Preferred &amp; Nice-to-Haves
 
 
 
 <ul>
 <li>
 Experience with ECS, container orchestration, and distributed task queues (Celery/SQS).
 </li>
 <li>
 Strong Python skills.
 </li>
 <li>
 Familiarity with the Datadog/Grafana observability stack.
 </li>
 <li>
 A background in offensive security, CTFs, or AI/ML infrastructure.
 
 
 </li>
 </ul>
 🎁 What We Offer
 
 
 <ul>
 <li>
 Competitive Salary + Significant Equity: We want you to have true ownership in the success of the company.
 </li>
 <li>
 Founding Impact: You will have a direct hand in every architectural decision we make.
 </li>
 <li>
 Support: Full visa sponsorship and private medical insurance.
 </li>
 <li>
 The Environment: Free meals and a seat at the table with an incredibly smart, ambitious team.
 
 
 </li>
 </ul>
 
 Ready to build the backbone of the future of AI? Apply now. 🚀
 
 
 
 Compensation Range: $120K - $250K
 
 
</div>

Ecotricity Group Limited

About The RoleAs an Infrastructure Engineer you will play a key role in supporting the operation of Ecotricity. You will be responsible for maintaining and implementing solutions within a cloud-first hybrid infrastructure environment. The role will focus on supporting on-premises and cloud infrastructure, migration projects, resilience, and operational excellence.The successful candidate will work alongside senior engineers modernising infrastructure services, supporting cloud adoption, improving security and reliability, and ensuring robust business continuity and disaster recovery capabilities.Key Responsibilities<ul><li>Respond to, troubleshoot and resolve incidents and requests in the infrastructure ticket queues.</li><li>Maintain infrastructure solutions across AWS, Azure, and on-premises environments.</li><li>Develop and manage Infrastructure as Code (IaC) using Terraform.</li><li>Support on-premises to cloud migration projects, including planning, execution, and optimisation.</li><li>Manage and support Microsoft 365/Entra ID</li><li>Implement and maintain monitoring, backup, business continuity, and disaster recovery solutions.</li><li>Ensure infrastructure security, compliance, and operational best practices are followed.</li><li>Maintain and improve networking infrastructure, following Zero Trust principles.</li><li>Create and maintain technical documentation, standards, and operational procedures.</li><li>Collaborate with the Cyber team to remediate vulnerabilities and harden system configurations.</li></ul>About YouRequired Skills &amp; Experience Essential <ul><li>Experience with AWS and/or Microsoft Azure infrastructure services.</li><li>Knowledge of hybrid infrastructure environments and on-prem to cloud migrations.</li><li>Experience managing Microsoft 365, Entra ID, and Microsoft Defender environments.</li><li>Strong networking knowledge including DNS, VPNs, routing, switching, and firewalls.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Ability to work independently and collaboratively within technical teams.</li></ul>Desirable <ul><li>Experience using Terraform for infrastructure automation and provisioning.</li><li>Experience implementing or supporting business continuity and disaster recovery solutions.</li><li>Experience with Microsoft Power Platform.</li><li>Knowledge of infrastructure security best practices and compliance frameworks.</li><li>Experience with scripting or automation tools such as PowerShell or Python.</li><li>Relevant certifications (AWS, Azure, M365, Terraform, Networking, etc.).</li></ul>Personal Attributes <ul><li>Proactive, within the initiative to identify and tackle problems.</li><li>Strong communication and stakeholder management skills.</li><li>Ability to manage competing priorities and deliver under pressure.</li><li>Keen interest in emerging technologies and continuous improvement.</li><li>Strong attention to detail and documentation standards.</li></ul>About UsWhat's in it for you...Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) &amp; ability to buy/sell days Cycle to work scheme, car pooling and onsite parking availableAs a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.Flexibility StatementThe fast moving nature of the business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to utilise our people in the best possible way at all times and helps our colleagues to make the best contribution in a changing environment.Ecotricity is Britain's overall greenest energy company- it&rsquo;s more than just green energy &ndash; the breadth and depth of our work on green issues is unmatched. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind.Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy.We don't just supply green energy, we use the money from our customers' bills to make it ourselves too &ndash; we have built windmills and sun parks in Britain. We call this turning 'bills into mills'.We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests.Ecotricity is an equal opportunities employer and is committed to providing equality for all.Pay: &pound;30,000.00-&pound;40,000.00 per yearBenefits:<ul><li>Bereavement leave</li><li>Canteen</li><li>Casual dress</li><li>Company events</li><li>Cycle to work scheme</li><li>Free parking</li><li>On-site parking</li><li>Paid volunteer time</li></ul>Application question(s):<ul><li>Will you now or in the future require sponsorship for employment visa status?</li><li>Ecotricity offers Hybrid working, can you reliably commute to Stroud Gloucestershire?</li></ul>Work authorisation:<ul><li>United Kingdom (preferred)</li></ul>Work Location: Hybrid remote in Stroud GL5 3BY

T-Tech

<div>Are you an experienced 3rd Line IT Engineer with a background in an MSP environment, looking to take the next step in your technical career?
Join a collaborative team of nine where you&rsquo;ll have the opportunity to deepen your expertise and work on complex infrastructures.
Key ResponsibilitiesAdvanced Technical Support<ul><li>
Provide Tier 4 escalation support to the Service Desk, diagnosing and resolving complex infrastructure issues</li><li>
Identify root causes, evaluate solutions, and implement robust, long-term fixes</li><li>
Ensure issues are fully resolved with no downstream impact</li><li>
Analyse trends and recurring incidents, implementing preventative measures</li></ul>
Infrastructure &amp; Cloud Management<ul><li>
Monitor, manage, and optimise cloud platforms and customer environments to meet SLAs across capacity, consumption, availability, and performance</li><li>
Drive improvements in platform reliability, scalability, and security</li><li>
Deploy and maintain tools that enhance automation, monitoring, and efficiency in a multi-tenant environment</li></ul>
Service &amp; Operational Excellence<ul><li>
Follow best practice processes for incident, problem, and change management</li><li>
Continuously improve service desk processes, tooling, and knowledge sharing</li><li>
Contribute to operational efficiency through standardisation and automation</li></ul>
Customer Engagement<ul><li>
Act as a technical escalation point for customers, ensuring a professional and high-quality experience</li><li>
Build strong relationships through clear communication and technical expertise</li><li>
Ensure customer satisfaction through timely and effective resolution</li></ul>
Documentation &amp; Reporting<ul><li>
Accurately log and manage incidents within the service management system</li><li>
Maintain clear documentation of fixes, processes, and time tracking</li></ul>
Team Development &amp; Mentoring<ul><li>
Support and mentor Service Desk Analysts and Engineers</li><li>
Share knowledge to improve first-time fix rates and team capability</li><li>
Take ownership of your professional development, including certifications and ongoing learning</li></ul>
Recruitment Process<ul><li>
Telephone interview with the Recruitment Manager</li><li>
30-minute Microsoft Teams interview with the Hiring Manager</li><li>
Online Thrive Assessment</li><li>
Final stage interview in our London Office</li></ul> 

Requirements 
 
Skills, Experience &amp; Qualifications
We&rsquo;re looking for a technically capable and proactive Infrastructure Engineer with a strong foundation in modern IT environments and customer-facing delivery.<ul><li>
Holds at least one certification in Microsoft Azure, Microsoft 365, or server technologies</li><li>
Minimum of 3 years&rsquo; experience in IT support, including experience within a managed service provider (MSP) environment</li><li>
Hands-on experience working within an ITIL-aligned service environment</li><li>
Strong virtualisation experience, including VMware and vSphere, with the ability to build and deploy virtual servers from the ground up in live environments</li><li>
Experience managing Microsoft Exchange (both Online and on-premises environments)</li></ul> 

Benefits 
<ul><li>
23 days annual leave plus your birthday off, because your time matters</li><li>
BUPA Cash Plan to support your health and wellbeing</li><li>
50 percent flexible working, giving you real balance and autonomy</li><li>
Work from home allowance to help cover your home office costs</li><li>
Two paid charity days each year, so you can give back to causes you care about</li><li>
Fully funded training and professional development to support your long-term career growth</li><li>
Three company social events per year, designed to connect, celebrate and have fun as a team</li></ul></div>

OLIX

<div><h2 class="jobSectionHeader">About OLIX</h2>
AI is growing faster than any technology in history and the explosion in demand has created a massive infrastructure gap; we can no longer build chips or power stations fast enough to keep up. The industry is still leaning on a ten-year-old hardware blueprint that has reached its limit. A new paradigm that is faster and more efficient will be the biggest economic opportunity of the next century and create the most important company of the next decade. The OLIX Decode Accelerator 1 (DX-1) is the first accelerator architected specifically for decode. Rack-scale co-design of logic, data movement, packaging, optics and interconnect enables a step change in system level performance.<h2 class="jobSectionHeader"> 
The Role</h2>
We're hiring a senior infrastructure engineer to own the internal platform our engineering teams build, test, and collaborate on, spanning compute, storage, networking, build and CI/CD systems, and the security that protects all of it, while partnering with our IT function on identity, devices, and access across the company. You'll turn slow, manual, loosely secured workflows into fast, reproducible, and genuinely secure ones. This is a hands-on, high-ownership role with the freedom to define how internal infrastructure, security, and the technical side of IT work here from the ground up. If you care about engineering velocity, solid networking, best-in-class security, and a well-run technical environment in equal measure, there's a lot to dig into.<div> 
</div><h2 class="jobSectionHeader">
Responsibilities</h2><ul><li>
Build and operate the platform: design, provision, and run the Kubernetes and bare-metal infrastructure that powers development, simulation, and testing workloads.</li><li>
Automate everything: own infrastructure-as-code (Terraform) and provisioning pipelines so environments are reproducible, version-controlled, and fast to stand up or tear down.</li><li>
Improve the developer platform: build and maintain CI/CD, internal tooling, and self-service workflows that let hardware, software, and compiler engineers ship without waiting on you.</li><li>
Tune for performance: optimise networking (VLANs, firewalls, VPNs, and low-latency/high-bandwidth fabrics) and storage for the throughput and latency that ML and hardware workloads require.</li><li>
Own reliability and observability: implement monitoring, alerting, and capacity planning, and drive availability and performance across hybrid cloud and on-prem environments.</li><li>
Own platform security: implement identity and access management, secrets management, data protection, and threat detection across self-hosted and cloud infrastructure.</li><li>
Drive continuous improvement: proactively find and fix the bottlenecks, manual steps, and reliability gaps that slow the wider engineering team down.</li></ul><div> 
</div><h2 class="jobSectionHeader">
Skills &amp; Experience</h2><ul><li>
5+ years in infrastructure, platform, or DevOps/SRE engineering, with a track record of owning systems end to end.</li><li>
Strong infrastructure-as-code and automation skills: Terraform, Ansible, and scripting in Python and Bash.</li><li>
Solid networking fundamentals.</li><li>
Experience operating across hybrid cloud and on-prem/bare-metal environments.</li><li>
Strong grasp of infrastructure security: IAM, secrets management, network security, and hardening across cloud and self-hosted systems.</li><li>
Excellent problem-solving skills, with the ability to diagnose and resolve complex, cross-layer issues in a fast-moving environment.</li><li>
A collaborative communicator who can work with hardware and ML engineers and explain infrastructure trade-offs clearly.</li><li>
Bachelor's degree in computer science, a related field, or equivalent practical experience.</li></ul><h2 class="jobSectionHeader"> 
Compensation &amp; Equity</h2><ul><li>
Competitive Salary: Commensurate with your experience, skills, and location</li><li>
Equity &amp; Ownership: Meaningful stock options. You&rsquo;re not just joining the mission; you&rsquo;re owning a piece of it</li><li>
Proximity Bonus: We value your time. To minimise your commute and maximise your life, we offer an annual Living-Local Bonus if your residence is within 20 minutes of the office</li><li>
Retirement Benefits: Employer-contributed retirement plans to help you build long-term financial security.</li></ul>
Due to U.S. export control regulations, candidates&rsquo; eligibility to work at OLIX depends on their most recent citizenship or permanent residency status. We are generally unable to consider applicants whose most recent citizenship or permanent residence is in certain restricted countries (currently including Iran, North Korea, Syria, Cuba, Russia, Belarus, China, Hong Kong, Macau, and Venezuela). Applicants who have subsequently obtained citizenship or permanent residency in another country not subject to these restrictions may still be eligible.
Compensation Range: &pound;88K</div>

The National Archives

<div>As the living, growing home of our national story, The National Archives is a special place to work. We&rsquo;re an institution nearly 200 years old with a collection spanning 1,000 years of history. 
 
We&rsquo;ve set ourselves the challenge of becoming the 21st Century national archive - a different kind of cultural and heritage institution: Inclusive, Entrepreneurial, Disruptive. We won&rsquo;t become this overnight. It will take time, focus, effort and daring. 
 
That&rsquo;s where you come in. Because we can&rsquo;t do this without you.
Job Overview
Salary: &pound;40,000 per annum
 
 
Contract type: permanent
 
 
Band: E / HEO
 
 
Closing date: Friday 10th July at midnight
 
 
Build and run the infrastructure behind the UK&rsquo;s digital record
 
 
We&rsquo;re growing our Infrastructure team and looking for two engineers to join us as we expand.
 
 
At The National Archives, infrastructure underpins how the UK&rsquo;s digital record is preserved and accessed. This is a hands-on role supporting the platforms behind digital archiving and public services &mdash; with a clear focus on reliability, security and service recovery.
 
 
You&rsquo;ll be joining a well-established team, including Senior Engineers with deep experience, who actively support and share knowledge as the team grows.
 
 
The role:
 
 
<ul><li>Build, support and improve infrastructure across cloud and on-prem environments
</li><li>Work across Azure, AWS, Microsoft 365 and core network and platform services
</li><li>Act as a 2nd/3rd line escalation point for incidents and problems
</li><li>Improve service reliability, performance and recovery
</li><li>Contribute to change, delivery and continuous improvement
</li></ul> 
What matters here:
 
 
<ul><li>Infrastructure that supports long-term access and trust, not just short-term uptime
</li><li>A strong focus on service resilience and recovery
</li><li>A team environment where knowledge sharing and learning is expected
</li><li>Space to develop your capability over time as the team grows
</li></ul> 
Who this might suit:
 
 
<ul><li>An engineer ready to step into a broader, more complex environment
</li><li>Someone who wants to learn from experienced engineers and build depth over time
</li><li>Someone moving from reactive support into more ownership and improvement work
</li><li>Someone motivated by working on services that matter beyond the organisation
</li></ul> 
This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department.
 
 
A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time.
 
 
During the 1-year probation period, onsite presence is encouraged and advantageous (a minimum of 4 days in the office is required during the probation period).
 
 
You will work a shared Saturday rota. This will equate to approximately one Saturday duty every month and this will be paid over-time.
 
 
SC clearance/willingness to obtain SC clearance will be required for this role. This requires candidates to have been resident in the UK for at least the past three years. Please do not apply if you have been resident in the UK for less than three years as your application will be rejected.
 
 
We are unable to offer sponsorship for this role.
 
 
Application process:
 
 
As part of your application, you will be asked to provide a summary of your relevant work history (what you have done and how you have developed your skills) and respond to a scenario-based question (how you think and approach problems).
 
 
Your work history can include:
 
 
<ul><li>Formal roles in IT or infrastructure
</li><li>Self-taught experience, home labs or personal projects
</li><li>Training courses, certifications or evening study
</li><li>Transferable experience from other roles where you have developed relevant technical or problem-solving skills
</li></ul> 
We are interested in how you have built your capability, not just job titles.
 
 
Important: Please be as clear as possible about what you have actually worked on or learned.
 
 
Both elements of your application will be assessed against the essential criteria for the role (shown in the job description below).
 
 
Interviews will be held on-site on Thursday 30th and Friday 31st July.
 
 
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section.
Job Description
Job Purpose
The main purpose of this role is to build, configure and administer the core physical and virtual infrastructure that underpins our production services, working in a team tasked with developing and supporting The National Archives&rsquo; cloud services, business systems infrastructure, telecommunications and network infrastructure.
This role works collaboratively across business and digital functions and our operational delivery teams, delivering services, defining opportunities, identifying service change and ensuring services meet or exceed service-level agreements and objectives according to industry and organisational best practices standards, service requirements and key performance indicators.
This role acts as second- or third-line support for incidents, problems and changes to solutions and services and in ensuring the highest levels of operational service delivery. This role supports the department&rsquo;s Senior IT Infrastructure Engineers and acts as an escalation point for the Service Desk.
Apply technical skills across a range of infrastructure systems including but not limited to, cloud services (Azure and AWS) and Microsoft 365, desktop services, operating systems, LAN and WAN network, VoIP, storage, backup, licensing and Wi-Fi, using your knowledge, industry standards and best practice to contribute to a high performing service-culture orientated team. Apply critical thinking and technical expertise to resolve complex and often unprecedented infrastructure issues.
Assist in the implementation of new technology solutions and develop the infrastructure environment. Partner with and provide advice to stakeholders and operational teams on costs, availability and functionality of both IT and Digital services and systems to ensure solutions provide value for money, are innovative and achieve business goals.
This role is pivotal in ensuring the reliability, security, and continuous improvement of The National Archives&rsquo; IT infrastructure and directly supporting the success of teams and projects throughout the organisation.
Role and Responsibilities
Supporting ICT Services
<ul><li>Build, configure, administer and support infrastructure technologies, solutions and services, including computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS), and open-source packages and solutions. Also including virtual and cloud computing such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) according to industry and organisational best practices standards and policies, service requirements and key performance Indicators
</li><li>Provide comprehensive desktop support, including the deployment and management of workstation builds and corporate software packages. Ensure efficient software distribution, patch management, and compliance settings to maintain optimal workstation performance and security.
</li><li>Own, analyse and resolve incidents by collaborating with colleagues and third parties, maintaining detailed service tickets and keeping customers informed throughout the process, in line with the approved incident management procedure.
</li><li>Work with suppliers of technology to ensure the delivery of services at agreed standards, negotiating services and supplies as required
</li><li>Implement change to technology systems ensuring they are made with the agreement of the appropriate authorities and system owners, and that they follow an approved change control process
</li><li>Monitor systems proactively to identify and remedy performance issues
</li><li>Ensure that appropriate information security is in place across all systems and services and design and implement security controls to mitigate security threats
</li><li>Create and maintain documentation using required standards, methods and tools, ensuring technical and procedural documentation is in place and up to date
</li><li>Undertake any other duties consistent with the role as required and in agreement with the IT Infrastructure Services Lead
</li></ul>Collaborating and Communicating
<ul><li>Analyse appropriate technologies and ensure that customers have the solutions they need, when they need them, and in the media best suited to the requirements
</li><li>Work closely with the Service Desk to diagnose and resolve issues, promote knowledge sharing and identify opportunities for continuous improvement
</li><li>Work closely with external suppliers, third parties and colleagues, communicating effectively to resolve problems and to design and implement new solutions
</li></ul>Planning
<ul><li>Identify and progress technical improvement opportunities, working with technical architects, and provide technical support and assistance to projects ensuring delivery of non-functional requirements and continual service improvement
</li><li>In collaboration with others, develop and maintain an appropriate business continuity plan.
</li><li>Manage workload and longer-term plans to ensure that business needs are met and that work is delivered on time and to budget
</li><li>Plan to be available for scheduled releases at specific times as required
</li></ul>Working Conditions
<ul><li>Normal office environment
</li><li>Display Screen Equipment user
</li><li>Moving items up to 20kg in weight
</li><li>Working in confined spaces, e.g., under desks
</li></ul>Person Specification
Essential criteria:
<ul><li>Demonstrate a background and hands-on experience in building, configuring, administering, supporting and developing infrastructure solutions and services in a complex enterprise environment, including computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS), virtual and cloud computing and open-source packages and solutions.
</li><li>Proven track-record of developing infrastructure services and delivering projects to time and budget using structured project management techniques and methodologies to deliver high-quality, innovative, value for money services and systems
</li><li>Familiarity and competence with Microsoft technologies (On-premises and cloud) including Windows OS (client and server), Active Directory, Group Policy, Configuration Manager, Entra ID and Intune
</li><li>A good working knowledge of information security processes and government security policy and practice and of implementing security controls such as IPS, firewall, proxy and management and monitoring services to mitigate security threats
</li><li>Critical thinking and problem-solving skills and the ability to troubleshoot and solve problems logically and independently using techniques to identify root cause
</li><li>Demonstrate awareness of the scripting tools and software that are available to support the deployment and management of IT infrastructure components
</li><li>Excellent verbal and written communication skills: proven ability to communicate technical issues clearly and concisely to both technical and non-expert audiences and providing technical assurance to projects and developments; able to produce clear and accurate documentation
</li></ul>Desirable criteria:
<ul><li>Professional industry qualifications such as Microsoft Certification (in any of the following areas: Server, Desktop, Azure, Administrator etc.), HPE, CCNA, ITIL
</li><li>Experience of working on cloud migration projects. For example, migration to Microsoft 365 or service migrations to Azure and AWS
</li></ul>The Civil Service is committed to attract, retain and invest in talent wherever it is
 
found. To learn more please see the Civil Service People Plan and the Civil Service
 
D&amp;I Strategy .
Benefits 
Generous benefits package, including pension, sports and social club facilities, onsite gym, discounted rates at our on-site cafe and opportunities for training and development. Annual leave entitlement of 22 days per calendar year (rising to 25 after the first year, and incrementally to 30 days after six years) and 10&frac12; days public and privilege holidays per annum. 
Any move to The National Archives from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/ ( opens in new window)
Reasonable adjustments 
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
<ul><li>Contact The National Archives via careers@nationalarchives.gov.uk as soon as possible before the closing date to discuss your needs
</li><li>Complete the &lsquo;Reasonable Adjustments&rsquo; section of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you&rsquo;re deaf, a Language Service Professional 
</li></ul>Feedback will only be provided if you attend an interview or assessment. 
Security 
Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks (opens in new window) 
Nationality requirements 
This job is broadly open to the following groups:
<ul><li>UK nationals
</li><li>nationals of the Republic of Ireland
</li><li>nationals of Commonwealth countries who have the right to work in the UK
</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
</li></ul>Further information on nationality requirements (opens in new window) 
Working for the Civil Service 
The Civil Service Code (opens in new window) sets out the standards of behaviour expected of civil servants.
 
 
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . (opens in new window) 
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. 
This vacancy is part of the Great Place to Work for Veterans initiative . (opens in new window) 
Contact point for applicants:
<ul><li>Name: The National Archives Recruitment Team
</li><li>Email: careers@nationalarchives.gov.uk 
</li></ul>Further information 
If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact The National Archives via email: careers@nationalarchives.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at https://civilservicecommission.independent.gov.uk/recruitment/recruitment-complaints/ (opens in new window)</div>

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