infrastructure operations manager

eJAmerica

<div>
 
 
 Job Description
 
 
 
 
 ocation:
 
 Mysore (Work from Office)
 
 
 
 Experience:
 
 8&ndash;12 years
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 About the Role:
 
 
 
 
 
 
 We are looking for an experienced Global Delivery Operations Manager to lead and manage global IT Infrastructure support operations and oversee end-to-end delivery of managed services and implementation projects. The role requires strong expertise in operations management, service delivery governance, and project execution across multiple geographies. The ideal candidate will ensure operational excellence, SLA adherence, and high customer satisfaction while managing distributed teams and global clients. Flexibility in working hours and shifts is required to support global business needs.
 
 
 Key Responsibilities
 
 
 Global Operations &amp; Service Delivery Management
 
 <ul>
 <li>
 Lead and oversee global IT infrastructure support operations across multiple clients and regions.
 </li>
 <li>
 Ensure high availability, stability, and performance of IT services with effective incident, problem, and change management.
 </li>
 <li>
 Develop, implement, and continuously improve global Standard Operating Procedures (SOPs) and delivery frameworks.
 </li>
 <li>
 Monitor, analyze, and report Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to stakeholders.
 </li>
 <li>
 Manage global delivery teams; provide leadership, mentoring, training, and performance management.
 </li>
 <li>
 Act as the primary escalation point for critical operational issues and ensure timely resolution.
 </li>
 <li>
 Collaborate with cross-functional teams (Network, Server, Cloud, Security, Data Center, etc.) to ensure seamless service delivery.
 </li>
 <li>
 Drive operational efficiency, automation, and continuous improvement initiatives across delivery operations.
 </li>
 </ul>
 
 Project &amp; Transition Management
 
 <ul>
 <li>
 Oversee planning and execution of global implementation, transition, and transformation projects.
 </li>
 <li>
 Ensure projects are delivered on time, within scope, and within budget across multiple geographies.
 </li>
 <li>
 Define project governance models, delivery milestones, risk management, and resource planning.
 </li>
 <li>
 Engage with clients, internal stakeholders, and senior leadership on delivery status, risks, and strategic initiatives.
 </li>
 <li>
 Facilitate global governance forums including kick-off meetings, weekly reviews, and post-implementation assessments.
 </li>
 <li>
 Ensure complete and accurate documentation for audits, compliance, and operational readiness.
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (Master&rsquo;s preferred).
 </li>
 <li>
 8&ndash;12 years of experience in IT Infrastructure Operations and Global Service Delivery roles.
 </li>
 <li>
 Minimum 3&ndash;5 years of experience in a leadership or managerial role managing global or multi-region teams.
 </li>
 <li>
 Proven experience in managing IT production support and delivering global Managed Services engagements.
 </li>
 <li>
 Strong understanding of ITIL processes, production support models, and Data Center (DC) operations.
 </li>
 <li>
 Hands-on experience with project management methodologies (Agile, Scrum, Waterfall) and tools such as MS Project, JIRA, and ServiceNow.
 </li>
 <li>
 PMP / PRINCE2 / ITIL certifications are highly desirable.
 </li>
 <li>
 Willingness to work in shifts and extended hours to support global operations.
 </li>
 </ul>
 
 Key Competencies
 
 
 Technical:
 
 <ul>
 <li>
 Strong knowledge of IT Infrastructure (Networks, Servers, Microsoft technologies).
 </li>
 <li>
 Experience with ITIL-based service management tools; exposure to Cloud platforms (AWS/Azure) is an advantage.
 </li>
 </ul>
 
 Leadership &amp; People Management:
 
 <ul>
 <li>
 Proven ability to lead global teams, manage performance, and drive accountability.
 </li>
 </ul>
 
 Problem-Solving:
 
 <ul>
 <li>
 Strong analytical and decision-making skills with the ability to manage high-impact escalations.
 </li>
 </ul>
 
 Communication &amp; Stakeholder Management:
 
 <ul>
 <li>
 Excellent verbal and written communication skills for global client and leadership engagement.
 </li>
 </ul>
 
 Customer Focus:
 
 <ul>
 <li>
 Strong commitment to delivering high-quality services and exceptional client experience.
 </li>
 </ul>
 
 Time &amp; Priority Management:
 
 <ul>
 <li>
 Ability to manage multiple priorities in a fast-paced, global delivery environment.
 </li>
 </ul>
 
 
 
 
 
 Work Mode &amp; Schedule:
 
 
 <ul>
 <li>
 
 Location:
 
 Mysore (Work from Office &ndash; WFO)
 </li>
 <li>
 
 Shift:
 
 Flexible with timings and work shifts, including extended hours when required.
 </li>
 </ul>
 
 
</div>

Global Delivery Operations Manager

<div>
 
 The purpose of this role is overseeing Operations of du Tech&rsquo;s state-of-the-art Data Center facilities. This will include managing end-to-end efficient and reliable performance of Data Center infrastructure at du as well as managing a team of dedicated professionals. In addition, the purpose of this role is to ensure detailed Data Center Operations for Hyperscaler, Enterprise/Retail and AI Data Center facilities, addressing electrical, mechanical, security, buildings systems. This role is responsible for specific facility Operational teams, internal and external. Deep and up-to-date awareness of industry-wide hyperscale customer strategies, technology drivers, and SLA&rsquo;s will be essential. As this is a critical customer facing role, a high level of autonomy and skill with complex customers, and accountability in managing stakeholders will be key aspect of this position.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 Lead the Operations and maintenance of the organizations data center infrastructure, including servers, storage systems, networking equipment, and other IT infrastructure components as well as the facilities, including UPS, cooling, power, firefighting systems being well maintained and operated.
 </li>
 <li>
 Ensure the availability, reliability, and security of the organization&rsquo;s mission-critical systems, including monitoring and analyzing system performance metrics and implementing improvement plans as needed.
 </li>
 <li>
 Implement policies and procedures related to data center operations, ensuring compliance with industry standards and best practices.
 </li>
 <li>
 Successfully track against OKRs, KPIs, SLAs, and metrics (incl. performance, capacity, availability, budget).
 </li>
 <li>
 Ensure critical business continuity plans are adhered to, including implementation of disaster preparedness, detailed project management, and logistics coordination.
 </li>
 <li>
 Empowering a culture of safety, security, and compliance in all aspect of datacenter activities collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels.
 </li>
 <li>
 Own implement and drive efficiency across all sites.
 </li>
 <li>
 Primary Operations interface for all technical and engineering matters relating to Data Center site and solutions.
 </li>
 <li>
 Collaborating across departments to improve tools, processes and working practices.
 </li>
 </ul>
 
 
 
 
 
 Qualifications, Experience and Skills:
 
 
 <ul>
 <li>
 Bachelor Degree in Mechanical or Electrical Engineering
 </li>
 <li>
 Certifications such as VCP, CCNA, ITIL etc.
 </li>
 <li>
 Minimum 10 years of experience in a role in Data Center operations and management.
 </li>
 <li>
 Minimum 7 years&rsquo; experience in Data Center facilities, such as UPS, Cooling and Power supply for large and hyperscale infrastructure.
 </li>
 <li>
 Good project management and vendor/ contractor management skills on facilities replacement and upgrading.
 </li>
 <li>
 Demonstrated track record of datacenter/infrastructure operations management and maintenance or similar, leadership and cross functional management experience.
 </li>
 <li>
 Experienced in leading and operating in a matrix environment.
 </li>
 <li>
 Experience in growth and transformation of business.
 </li>
 <li>
 Leadership and strategic planning
 </li>
 <li>
 Risk management and compliance
 </li>
 <li>
 Budgeting and cost control
 </li>
 <li>
 Vendor and contract management
 </li>
 </ul>
 
 
 
 
 If this opportunity excites you and aligns with your passions, come embark on a transformative journey with us!
 
</div>

Datacenter Operations Manager

<div>
 
 The purpose of the position is to manage and operate all infrastructure operations for data centers and Telecom facilities. In addition, preventive maintenance management.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 Manage and operate all infrastructure operations for data centers and Telecom facilities.
 </li>
 <li>
 Support acceptance management process for all new nodes in the data centers and POP and ensure its meeting the standards.
 </li>
 <li>
 Access Management to all locations required by Technology teams.
 </li>
 <li>
 FLM Vendors management for all KPIS&rsquo; and SLA&rsquo;s within the domain.
 </li>
 <li>
 Proactive management of the data centers alarms with zero outage target.
 </li>
 <li>
 Manage the Operational part on all new data centers and Telecom facilities selection and RFP&rsquo;s.
 </li>
 <li>
 Preventive Maintenance management.
 </li>
 <li>
 Ensure the high standard of the data center facility management.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree / Master's Degree ( Electrical or Mechanical Engineering )
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum 10 years of experience in Technology/ Information Services role
 </li>
 </ul>
 
 
 
</div>

Director Data Centers & COLO Operations

HSSG Foundation Contracting LLC

Job Title: Project Manager &ndash; Piling &amp; Infrastructure ProjectsLocation: KSAJob Description:We are seeking an experienced Project Manager to oversee piling and infrastructure projects. The ideal candidate will ensure smooth site operations, timely project completion, and compliance with quality and safety standards.Key Responsibilities:<ul><li>Manage day-to-day site operations and supervise site crews (day &amp; night shifts).</li><li>Prepare work plans, monitor progress, and coordinate with suppliers and subcontractors.</li><li>Ensure compliance with HSE and QC standards.</li><li>Track project performance, budgets, and schedules.</li><li>Identify risks and implement effective mitigation strategies.</li><li>Lead and motivate the site team, ensuring productivity and efficiency.</li></ul>Qualifications &amp; Experience:<ul><li>Minimum 7 years&rsquo; experience in piling and infrastructure projects.</li><li>Strong leadership, planning, and coordination skills.</li><li>Excellent problem-solving and communication abilities.</li><li>Knowledge of HSE and quality standards in construction.</li></ul>Job Type: Full-time

Project Manager

AM Consulting W.L.L

Job Vacancy: Officer (IT) / Assistant Manager (IT)We are hiring an experienced Officer (IT) / Assistant Manager (IT) for our client to support and manage their IT infrastructure operations and ensure secure, efficient, and compliant technology services.Job PurposeTo ensure the smooth functioning, maintenance, and continuous improvement of the company&rsquo;s IT infrastructure, including servers, networks, hardware, software, and security systems. The role will also manage IT procurement processes, change management, incident handling, and configuration reporting in line with company and regulatory requirements.Core Job Responsibilities<ul><li>Manage and monitor servers in the Data Centre (physical and virtual).</li><li>Oversee IT hardware and software procurement, including preparation of RFPs, vendor coordination, and evaluation.</li><li>Ensure smooth operation and maintenance of IT infrastructure (hardware, software, and networks).</li><li>Prepare and maintain Change Management Notes, Incident Management records, and Configuration Management reports.</li><li>Install, configure, and maintain operating systems (Windows 10/11, RHEL), applications, and antivirus solutions.</li><li>Administer and troubleshoot virtual machines, firewalls, switches, NAS, and other network/security devices.</li><li>Provide support for MySQL database servers and assist with installations and upgrades.</li><li>Ensure timely patching, upgrades, and security hardening of all IT assets.</li><li>Coordinate with vendors and service providers for IT infrastructure support and projects.</li><li>Support IT audits, compliance requirements, and regulatory reviews.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree or higher in Computer Science, Information Technology, or a related field.</li><li>Officer (IT): 2&ndash;4 years of relevant experience in IT infrastructure management.</li><li>Assistant Manager (IT): 5&ndash;7 years of relevant experience in IT infrastructure management and operations.</li></ul>Skills &amp; Competencies<ul><li>Strong knowledge of:</li><li>Windows 10/11 and RHEL</li><li>Virtualization technologies (VMware / Hyper-V)</li><li>Firewalls, switches, and NAS management</li><li>MySQL database fundamentals</li><li>Experience in IT procurement and RFP preparation.</li><li>Familiarity with Change, Incident, and Configuration Management processes.</li><li>Strong troubleshooting, problem-solving, and vendor management skills.</li><li>Excellent communication and documentation skills.</li></ul>Job Type: Full-timePay: BD600.000 - BD700.000 per month

Officer (IT) / Asst. Manager (IT)

Systems Limited

<div>
 
 We are seeking an experienced Senior DevOps Engineer with a strong background in
 
 Oracle Cloud Infrastructure (OCI
 
 ) to manage production pipelines, automate deployments, and implement scalable infrastructure solutions. The ideal candidate has 8+ years in DevOps roles, with at least 3 years managing OCI environments, and expertise in CI/CD, containerization, and Infrastructure as Code (IaC).
 
 
 
 
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 Design, implement, and manage CI/CD pipelines for application deployments.
 </li>
 <li>
 Automate infrastructure provisioning and management using Terraform and OCI Resource Manager.
 </li>
 <li>
 Manage and monitor production environments on Oracle Cloud Infrastructure.
 </li>
 <li>
 Collaborate with development, QA, and operations teams to streamline release processes.
 </li>
 <li>
 Implement containerization and orchestration solutions using Docker and Kubernetes.
 </li>
 <li>
 Configure and maintain logging, monitoring, and alerting using ELK, Prometheus, and Grafana.
 </li>
 <li>
 Ensure high availability, scalability, and security of DevOps processes and cloud infrastructure.
 </li>
 </ul>
 
 
 
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 Experience: 8+ years in DevOps roles, with at least 3 years managing OCI environments.
 </li>
 <li>
 Technical Expertise: Oracle Cloud DevOps, Jenkins, Git, Docker, Kubernetes, Ansible.
 </li>
 <li>
 Infrastructure as Code: Hands-on experience with Terraform and OCI Resource Manager.
 </li>
 <li>
 CI/CD: Proven experience creating, monitoring, and automating deployment pipelines.
 </li>
 <li>
 Monitoring &amp; Logging: Familiarity with ELK Stack, Prometheus, Grafana, or similar tools.
 </li>
 <li>
 Skills: Strong problem-solving, collaboration, and communication skills; ability to work in fast-paced environments.
 </li>
 </ul>
 
 
</div>

DevOps Consultant (Oracle Cloud Infrastructure)

1X Technologies AS

<div>Supply Chain Manager &ndash; Infrastructure &amp; Indirect Sourcing
Location: Palo Alto, CA (on-site)
About 1X
We build humanoid robots that work alongside people to solve labor shortages and create abundance.
Role Overview
We are seeking a Supply Chain Manager to lead Infrastructure and Indirect Sourcing at 1X. This role is a people manager responsible for building, developing, and scaling a high-performing sourcing team that supports facilities, IT infrastructure, factory operations, and corporate services as the company grows.
This role requires strong judgment, prioritization, and people leadership in an environment where not everything is fully defined.
You WIll<ul><li>
Lead and develop a team of Global Sourcing Managers and Sourcing Leads/Specialists</li><li>
Own infrastructure and indirect sourcing strategy across global sites</li><li>
Partner with Facilities, IT, Manufacturing, Real Estate, Finance, and HR</li><li>
Set priorities, manage escalations, and align sourcing to company growth</li><li>
Drive cost optimization, supplier performance, and risk management</li><li>
Define sourcing strategy and operating model for infrastructure and indirect spend</li><li>
Support infrastructure planning for new sites, expansions, and operational scaling</li></ul>
Team-Based Commodity Oversight (via team, not individually):<ul><li>
IT infrastructure and network services</li><li>
Facilities maintenance and site services</li><li>
Construction, CapEx, and site expansion</li><li>
Factory production support (tooling, MRO, consumables)</li><li>
Corporate services (travel, HR-related services)</li></ul>
Commodity ownership is intentionally distributed across the team based on experience and business needs. 
Must Have<ul><li>
8+ years of experience in supply chain, sourcing, or procurement</li><li>
3+ years of experience managing and developing sourcing or supply chain teams</li><li>
Proven ability to build and scale teams in fast-growing or ambiguous environments</li><li>
Experience setting strategy, priorities, and operating models across multiple indirect or infrastructure categories</li><li>
Strong cross-functional leadership skills with senior stakeholders (Facilities, IT, Manufacturing, Finance, HR)</li><li>
Demonstrated ability to balance short-term execution with long-term capability building</li><li>
Experience managing competing priorities, tradeoffs, and escalations</li></ul>
Nice to Have<ul><li>
Experience supporting multi-site or global operations</li><li>
Background in infrastructure, facilities, IT, manufacturing support, or indirect sourcing</li><li>
Experience partnering with Finance on budgets, forecasts, and savings tracking</li></ul>
Benefits &amp; Compensation<ul><li>
Salary Range: $134,600 &ndash; $201,800</li><li>
Bonus eligibility and equity package</li><li>
Health, dental, and vision insurance</li><li>
401(k) with company match</li><li>
Paid time off and holidays</li></ul>
Equal Opportunity Employer 
1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law.</div>

Supply Chain Manager-Infrastructure & Indirect Sourcing

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