infrastructure operations manager

Qiddiya | القدية

<div>
 The Assistant Manager - Cloud Operations is responsible for supporting the day-to-day operation, reliability, governance, security, and optimization of Azure and Google Cloud Platform (GCP) environments. The role works closely with infrastructure, security, application, service desk, vendors, managed service providers, and business stakeholders to ensure cloud services are stable, secure, resilient, cost-effective, and aligned with business requirements.
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 The role also supports Site Reliability Engineering (SRE) practices, including service availability, monitoring, incident response, reliability improvement, automation, and operational excellence.
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  Requirements
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  Key Responsibilities
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   Support daily cloud operations across Microsoft Azure and Google Cloud Platform (GCP).
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   Monitor cloud infrastructure health, availability, performance, capacity, and incidents.
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   Support SRE practices, including reliability monitoring, availability improvement, incident response, service health reviews, and operational automation.
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   Manage incident response, service requests, escalations, and root cause analysis for cloud services.
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   Support implementation and maintenance of cloud governance, policies, standards, tagging, and compliance controls.
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   Review and optimize cloud cost, usage, reserved capacity, rightsizing, and resource cleanup.
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   Coordinate with vendors, managed service providers, and internal teams to resolve operational issues.
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   Support native backup, disaster recovery, high availability, and business continuity activities.
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   Maintain cloud documentation, operational runbooks, architecture diagrams, and knowledge base articles.
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   Support cloud security operations, including IAM reviews, network security, patching, vulnerability remediation, encryption, and access governance.
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   Assist with automation and Infrastructure as Code adoption using tools such as Terraform.
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   Track operational KPIs such as availability, incident resolution, SLA compliance, policy violations, cost optimization, reliability metrics, and documentation coverage.
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   Participate in change management, release coordination, and operational readiness reviews.
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   Support audits, compliance reviews, and risk remediation related to Azure and GCP cloud infrastructure.
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 <strong>
  Required Skills And Experience
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   Minimum 5 years of hands-on experience in cloud operations, cloud engineering, infrastructure operations, SRE, or related technical roles.
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   Hands-on knowledge of Microsoft Azure and/or Google Cloud Platform (GCP).
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   Understanding of cloud networking, identity, compute, storage, monitoring, backup, security, and high availability.
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   Experience with incident, problem, change, and service request management.
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   Familiarity with SRE concepts, including availability, reliability, monitoring, alerting, incident response, root cause analysis, and continuous improvement.
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   Familiarity with ITIL processes and IT service management tools.
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   Good understanding of cloud security, IAM, RBAC, network security groups/firewalls, encryption, vulnerability management, and compliance controls.
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   Ability to work with vendors, managed service providers, and cross-functional teams.
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   Strong troubleshooting, communication, documentation, and stakeholder coordination skills.
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   Experience with automation or scripting using tools such as Terraform, PowerShell, or Python is preferred.
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 </ul>
</div>


Assistant Manager - Cloud Operation

Qiddiya Investment Company

<div><p>The Director &ndash; Operations &amp; Maintenance is responsible for leading the operational management and maintenance of city assets and public realm infrastructure, ensuring all assets are safe, efficient, compliant, and operationally ready to support the wider development objectives.</p><p>
The role will oversee the delivery of both hard and soft services through a combination of in-house teams and outsourced service providers, ensuring high standards of operational performance, customer service, asset reliability, and stakeholder satisfaction across the portfolio.</p><p>
The Director will lead a team of up to 10 professionals and will be responsible for managing contractor performance across multiple disciplines including public realm maintenance, electrical infrastructure, utilities, and wastewater treatment plant operations. The role will also ensure assets are successfully transitioned from construction into operations through structured handover, snagging, defect management, and operational readiness processes.</p><p>
Working closely with internal and external stakeholders, the Director will drive operational excellence, governance compliance, health &amp; safety standards, budget control, and continuous improvement initiatives across all operations and maintenance activities.</p><p></p><p><b>
Key Responsibilities:
</b></p><p></p><ul><li>Lead and manage all operations and maintenance activities across city assets and public realm infrastructure.
</li><li>Manage and develop a team of up to 10 staff, including performance management, team development, and annual reviews.
</li><li>Oversee third-party contractors delivering hard and soft FM services, ensuring performance aligns with KPIs, SLAs, and operational standards.
</li><li>Supervise the operational oversight of critical infrastructure through the delivery teams, including wastewater treatment plants, electrical infrastructure, utilities, and associated systems.
</li><li>Drive high levels of customer service and user experience across all delivery partners and operational activities.
</li><li>Manage operational and maintenance budgets, cost controls, forecasting, and financial reporting.
</li><li>Lead stakeholder engagement with internal departments, authorities, consultants, service providers, and external partners.
</li><li>Support design and technical reviews to ensure maintainability, operational efficiency, and lifecycle considerations are embedded within assets.
</li><li>Lead asset handover and operational readiness activities including inspections, snagging, defect resolution, commissioning support, and transition into operations.
</li><li>Ensure compliance with governance frameworks, regulatory requirements, and health, safety, and environmental standards.
</li><li>Identify operational risks, troubleshoot issues, and implement effective problem-solving and continuous improvement initiatives.
</li>Develop and implement operational procedures, maintenance strategies, and performance standards to optimize asset reliability and efficiency.<br>
<li>
</li></ul><br>
<br>
<p></p><b>Requirements</b><br>
<ul><li>
Bachelor&rsquo;s degree in Engineering, Facilities Management, Operations Management, or a related discipline.
</li><li>Minimum 15 years of experience in operations and maintenance management across large-scale city assets, infrastructure, public realm, or mixed-use developments.
</li><li>Proven experience managing hard and soft services contractors within complex operational environments.
</li><li>Strong understanding of infrastructure operations including utilities, electrical systems, and wastewater treatment operations.
</li><li>Demonstrated leadership experience managing multidisciplinary teams and service providers.
</li><li>Strong knowledge of operational governance, health &amp; safety, compliance, and risk management practices.
</li><li>Experience managing operational budgets, contract performance, and service delivery KPIs.
</li><li>Excellent stakeholder management, communication, and problem-solving skills.
</li><li>Experience supporting asset operational readiness, handover, snagging, and transition from construction to operations.
</li><li>Ability to drive operational excellence, customer service standards, and continuous improvement initiatives.
</li><li>Experience within the Middle East region is preferred.</li></ul></div>

Director - Operations & Maintenance (Del-282)

Humana

<div><h1 class="jobSectionHeader"><b>Become a part of our caring community</b><br>
</h1>
The Associate Director, IT Infrastructure Operations and Process Improvement monitors and measures relevant performance metrics to assess the performance of IT resources, infrastructure systems and optimizes performance through process improvement activities. Associate Director, IT Infrastructure Operations and Process Improvement requires a solid understanding of how organization capabilities interrelate across IT department(s). The AD is an expert in 24/7 operations with high performing and scaling systems that meet a high degree of uptime. An expert in all facets of infrastructure operations and systematization - with the ability to effectively communicate with customers and internal stake holders. This will include generating and providing recommendations on how Humana should optimize services, compliance controls through analysis, develop automation and IaC that enables teams to leverage best practices for running efficient solutions.<p></p><p>
The Associate Director, IT Infrastructure Operations and Process Improvement is accountable for leading the design, reliability, scalability, and operational excellence of Humana&rsquo;s infrastructure. This position ensures <b>high availability, optimal performance, security, and compliance </b>for mission-critical operating systems.</p><p></p><p>
This leader will collaborate closely with Application Developers, DBAs, Site Reliability Engineering (SRE), and Systems Engineering teams to establish and maintain standardized, resilient, and automated solutions across a range of technologies, including Windows, AIX/Linux, Storage &amp; Backup, Print Services, and Citrix.</p><p></p><p>
This role will also <b>spearhead the application of AI and Agentic AI</b> to infrastructure operations &mdash;driving predictive insights, automated remediation, intelligent observability, and operational copilots that reduce manual overhead while maintaining strict healthcare compliance (HIPAA, PHI).</p><p></p><p>
Additionally, this role is responsible for providing governance and oversight, ensuring that the Managed Service Provider consistently meets or exceeds established key performance indicators (KPIs).</p><p><b><br>
Key Responsibilities</b></p><ul><li><b>
Strategic Leadership &amp; Governance</b><ul><li>
Provide senior-level leadership in developing Humana&rsquo;s on-premises operations strategy, governance framework, and optimization initiatives.</li><li>
Collaborate with internal stakeholders and Managed Service Providers (MSPs) to ensure operational excellence, service continuity, and adherence to Service Level Agreements (SLAs).</li><li>
Maintain relationships with key partners and service providers to drive improvements in operational performance and cost efficiency.</li><li>
Conduct regular reviews of Managed Services and ensure operational compliance with security, privacy, and regulatory requirements in healthcare environments.</li></ul></li><li><b>
Operational Excellence &amp; Process Improvement</b><ul><li>
Implement ITIL/ITSM frameworks for Incident, Problem, Change, Event, Access, and Knowledge Management, fostering a culture of continuous improvement.</li><li>
Lead and mature the Incident and Problem Management functions, minimizing Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR).</li><li>
Drive proactive monitoring and operational readiness using automated tools and event correlation systems to ensure 24/7 uptime of mission-critical systems.</li><li>
Identify, standardize, and automate suitable processes in collaboration with platform engineering teams to enhance efficiency and reliability.</li></ul></li><li><b>
Collaboration &amp; Integration</b><ul><li>
Foster cross-functional collaboration across Humana&rsquo;s technology ecosystem to align operations with business priorities and compliance standards.</li><li>
Partner with Engineering and DevOps teams to integrate GenAI, automation, and self-healing capabilities into the operational model.</li><li>
Lead research, evaluation, and deployment of AI and GenAI technologies, including developing and executing an AI adoption roadmap that integrates predictive analytics, large language models (LLMs), and self-healing capabilities.</li></ul></li><li><b>
Performance Management &amp; Reporting</b><ul><li>
Develop and maintain metrics, dashboards, and operational reports for performance management and strategic decision-making.</li><li>
Provide executive-level insights and reports highlighting operational efficiency, performance trends, and risk indicators.</li><li>
Analyze trends, patterns, and outliers in infrastructure and application performance data to identify and address operational gaps.</li></ul></li><li><b>
Documentation &amp; Knowledge Sharing</b><ul><li>
Create and maintain comprehensive operational documentation, including playbooks, dashboards, and analytical summaries.</li><li>
Design and implement strategies to enhance the accessibility and usability of knowledge resources</li></ul></li></ul><h1 class="jobSectionHeader"><br>
<b>
Use your skills to make an impact</b><br>
<b>
</b></h1><p><b>Required Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in Computer Science, Healthcare Informatics, or a related discipline.</li><li>
Minimum of 10 years of leadership experience in infrastructure operations or engineering, with at least 2 years focused on AI/ML or GenAI research and development.</li><li>
Demonstrated experience managing Network Operations Center (NOC) or Command Center teams, with accountability for 24/7 availability and support of mission-critical systems.</li><li>
Advanced knowledge of CITRIX, compute, and storage and backup technologies.</li><li>
Proficiency in observability, monitoring, and incident response tools and best practices.</li><li>
Comprehensive understanding of ITIL/ITSM principles and demonstrated application in complex enterprise environments.</li><li>
Excellent analytical, organizational, and communication skills, with the proven ability to collaborate and influence across all organizational levels.</li><li>
Capability to work effectively in a lean, agile, and fast-paced environment while maintaining focus on long-term strategic objectives.</li><li>
Willingness and availability to support off-hours operations as required in a 24/7 enterprise context.</li></ul><p></p><p><b>
Preferred Qualifications
</b></p><ul><li>Master&rsquo;s degree in Computer Science, Healthcare Informatics, or a related discipline.</li><li>
Practical, hands-on experience with automation and scripting tools such as Ansible, PowerShell, Python, Bash, or comparable technologies.</li></ul><p></p><p><b>
Additional Information</b></p><p></p><p><b>
Work-At-Home Requirements</b></p><ul><li>
WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.</li><li>
A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.</li><li>
Satellite and Wireless Internet service is NOT allowed for this role.</li><li>
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information</li></ul><p></p>
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.<p></p><p><b>
Scheduled Weekly Hours</b></p><p></p>
40<p></p><p><b>
Pay Range</b></p>
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.<br>
<p></p>
$129,300 - $177,800 per year<br>
<p></p>
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.<p></p><p><b>
Description of Benefits</b></p>
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<p></p>
Application Deadline: 05-24-2026<h1 class="jobSectionHeader"><br>
<b>
About us</b><br>
</h1>
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.<p></p><p><br>
<br>
<b>Equal Opportunity Employer</b></p><p></p><p>
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</p></div>

Associate Director, IT Infrastructure Operations and Process Improvement

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>51779
</div></div></div></div><div><div><div><div><b>Job Location: </b>Riyadh, SAU
</div></div></div></div><div><div><div><div><b>Global Grade: </b>Band 6
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>02/04/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>16/04/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><p>
The role of CTM Saudi Arabia is pivotal in ensuring the continuous availability, high performance, and robust security of all applications within the production environment that support our business and operational functions. This position demands comprehensive oversight and maintenance of all local data centres and related infrastructure components, including servers, networking equipment, storage systems, external connectivity gateways, and telephony systems. You will play a crucial role in driving technological initiatives, coordinating with multiple teams to roll out new projects, resolve issues, and uphold infrastructure integrity.</p><p>
Furthermore, you will act as the vital link between business and operational stakeholders and the wider technology ecosystem, facilitating clear communication and strategic alignment. Managing the country-specific technology budget forms a core responsibility, alongside enabling support for critical technology initiatives and risk management. This role requires proactive leadership in technology product implementations, ongoing system enhancements, and prompt resolution of problems and risks, thereby ensuring operational stability and compliance.</p><p>
You will work closely with vendors and external parties to maintain and upgrade local systems and infrastructure, organize and lead service review meetings with key technology stakeholders such as ITSC and PSS, and provide advisories on potential risks with formulated action plans to mitigate them. Leading service improvement initiatives that enhance system performance and stability is integral to the role.</p><p>
As the central point of contact during high severity incidents, you will ensure swift issue resolution, coordinating effectively with ITSC, PSS, and network teams. Comprehensive root cause analyses for such incidents will be executed with follow-through on preventative measures to forestall recurrence. The role also includes reviewing and approving change requests from the business, ensuring each modification is conducted without compromising system stability. Active participation in PSCs, ICS forums, and risk management discussions will be expected to uphold compliance with technology policies and risk guidelines. Additionally, you will facilitate technology and system-related audits, ensuring they are conducted smoothly and to a satisfactory standard.</p></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><p><b>
Strategy and Operations</b></p><ul><li>
Maintain and continuously improve the stability, capacity, and security of local IT systems and infrastructure, with a strong focus on managing obsolescence and implementing modernization strategies.</li><li>
Collaborate closely with application and infrastructure teams to proactively address issues related to instability or outdated technologies.</li><li>
Implement stringent controls over production changes to reduce incidents caused by change errors, enhancing change management governance.</li><li>
Ensure high availability, optimal performance, and airtight security of business-critical applications within the production environment.</li><li>
Oversee comprehensive maintenance of in-country data centres and all associated infrastructure elements including servers, network equipment, storage devices, gateways, and telephony systems.</li><li>
Coordinate with multiple internal teams on new technology rollouts, operational problem resolution, and continuous improvement projects.</li><li>
Represent technology interests and provide leadership presence in various forums, acting as the principal liaison between business operations and technical teams.</li><li>
Engage actively with teams such as TSM, PSS, TechOps, and ITSC for incident management and escalation to ensure prompt problem resolution.</li><li>
Drive root cause analysis efforts for all high severity incidents, ensuring timely implementation of corrective actions.</li><li>
Work to reduce recovery times for critical system incidents, enhancing overall operational resilience.</li><li>
Identify and pursue cloud transformation opportunities to modernize infrastructure and improve scalability and efficiency.</li><li>
Manage service level agreements with business and operational units to guarantee satisfactory service delivery.</li><li>
Respond to and resolve high severity incidents in partnership with cross-functional teams, minimizing business impact.</li><li>
Provide frontline support to in-country users, offering expert advice and practical solutions to operational technology challenges.</li><li>
Assess and approve critical system changes and enhancements, carefully balancing innovation with the need to maintain production stability.</li></ul></div></div><div></div><div><div>
</div><div>Riyadh, Saudi Arabia</div></div><div></div><div><div>
</div><div>Standard Chartered</div></div><div><div><div><b>
Skills and Experience</b></div>
</div><div><p>
This role requires a solid foundation in IT infrastructure and banking systems, ensuring a deep understanding of core technologies and industry-specific requirements. Candidates should demonstrate a strong commitment to managing conduct and risk to uphold the company's standards and regulatory obligations. Effective people management skills are essential to lead teams and foster collaboration effectively.</p><p>
Time management skills are critical to balance multiple ongoing tasks, prioritise effectively, and meet deadlines without compromising quality. Demonstrated capacity for strategic thinking combined with hands-on technical expertise will enable the successful candidate to drive continuous improvements. In addition, the ability to communicate clearly and build strong networks across various organizational levels is imperative for success.</p></div></div><div><div><div><b>
Qualifications</b></div>
</div><div><p>
The ideal candidate will possess between 5 to 7 years of relevant technology experience, with substantial exposure to complex IT environments. Strong verbal and written communication skills in English &amp; Arabic.</p>
<p>
A high degree of analytical capability is required, including the ability to interpret data comprehensively, derive actionable insights, and proactively forecast necessary changes. Experience in managing multiple priorities and demonstrating adaptability to dynamic work environments is vital. A proven track record of accountability and problem-solving in high-pressure situations is expected.</p>
<p>
Additionally, candidates should exhibit sound skills in change management, project management methodologies, and financial oversight, including budgeting competencies. Academic qualifications preferably include a Master&rsquo;s degree in a technology-related field, supplemented by leadership development programs and project management certifications.</p></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><p>
Standard Chartered is a global bank with a proud history spanning more than 170 years and a commitment to making a positive impact for our clients, communities, and colleagues worldwide. Our culture encourages challenge, innovation, and growth, valuing diversity of thought and experience to drive commerce and prosperity.</p><p>
At Standard Chartered, we uphold our purpose to be here for good by fostering an inclusive workplace where every individual is respected and supported to achieve their full potential. Our shared values of integrity, continuous improvement, and collaborative teamwork define how we operate and engage with our clients and each other.</p><p>
Joining our team means becoming a part of a dynamic, forward-thinking environment where your unique talents are celebrated and where you can make meaningful contributions to a responsible and evolving financial institution.</p></div></div><div><div><div><b>
What we offer</b></div>
</div><div><p>
Aligned with our commitment to Fair Pay and employee wellbeing, we offer a comprehensive and competitive package designed to support your overall mental, physical, financial, and social health.</p><ul><li>
Robust core benefits including retirement savings schemes, comprehensive medical coverage, and life insurance, with options for voluntary and flexible benefits tailored to individual needs.</li><li>
Generous time-off provisions inclusive of annual leave, extended parental/maternity leave (up to 20 weeks), sabbaticals (up to 12 months), and dedicated volunteering leave (3 days), along with a minimum combined total of 30 days for annual and public holidays.</li><li>
Flexible working arrangements that allow for a balance between office-based and remote work, supporting diverse work styles and personal circumstances.</li><li>
Proactive wellness resources including access to Unmind, a digital mental health platform, resilience and human skills development programs, global Employee Assistance Programmes, mental health first aiders, and extensive self-help toolkits.</li><li>
An environment committed to continuous professional development through varied learning opportunities, enabling you to reskill, upskill, and advance your career.</li><li>
A genuinely inclusive culture that values diversity and encourages every employee to thrive in an equitable supportive workplace.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Country Technology Manager (Saudi National)

Sunano Technologies

<p><b>Sunano Technologies </b></p><p>Competitive Salary + Leadership Opportunity + Career Growth</p><p>Sunano Technologies is looking for an experienced and forward-thinking IT Infrastructure Manager to lead and optimize our growing technology environment in Qatar. This is an exciting opportunity for a skilled IT professional who enjoys managing infrastructure operations, improving system performance, leading technical teams, and driving business continuity.</p><p>If you are passionate about enterprise IT systems, cloud technologies, cybersecurity, and infrastructure strategy, we would love to hear from you.</p><p>Job Highlights</p><ul><li>Competitive salary package</li><li>Full-time leadership position</li><li>Career growth and advancement opportunities</li><li>Collaborative and innovative work environment</li><li>Exposure to modern enterprise technologies</li><li>Supportive management and professional development</li><li>Stable long-term opportunity in a growing company</li></ul><p>Salary &amp; Benefits</p><ul><li>Attractive salary package</li><li>Performance-based incentives</li><li>Paid annual leave</li><li>Health and medical benefits</li><li>Career development and training opportunities</li><li>Supportive and collaborative team culture</li><li>Modern work environment</li></ul><p>Work Schedule</p><ul><li>Full-time position</li><li>Monday to Friday</li><li>Day shift</li><li>Based in Qatar</li></ul><p>About the Role</p><p>The IT Infrastructure Manager will oversee the company&rsquo;s IT infrastructure operations, ensuring high availability, security, scalability, and performance across all systems and networks. You will manage infrastructure projects, lead technical teams, maintain cybersecurity standards, and support business operations through reliable IT solutions.</p><p>This role is ideal for someone with strong technical expertise, leadership skills, and experience managing enterprise infrastructure environments.</p><p>Key Responsibilities</p><ul><li>Manage and maintain enterprise IT infrastructure</li><li>Oversee servers, storage systems, virtualization, and networks</li><li>Monitor infrastructure performance, uptime, and reliability</li><li>Lead infrastructure upgrades, migrations, and implementations</li><li>Manage cloud platforms and hybrid infrastructure environments</li><li>Ensure cybersecurity best practices and compliance standards</li><li>Oversee backup, disaster recovery, and business continuity plans</li><li>Troubleshoot critical infrastructure and network issues</li><li>Manage firewalls, VPNs, switches, routers, and security systems</li><li>Coordinate with vendors, service providers, and internal teams</li><li>Develop IT policies, procedures, and documentation</li><li>Monitor IT budgets, assets, and infrastructure costs</li><li>Lead and mentor IT support and infrastructure teams</li><li>Implement system monitoring and automation tools</li><li>Support digital transformation and infrastructure improvement initiatives</li><li>Ensure data protection and system security across the organization</li></ul><p>Skills for This Role</p><ul><li>IT infrastructure management</li><li>Network administration</li><li>Cloud computing (AWS, Azure, or Google Cloud)</li><li>Cybersecurity and risk management</li><li>Windows and Linux server administration</li><li>Virtualization technologies (VMware, Hyper-V)</li><li>Firewall and network security management</li><li>Disaster recovery and backup solutions</li><li>Active Directory and Microsoft 365 administration</li><li>Infrastructure monitoring and troubleshooting</li><li>Project management and team leadership</li><li>System performance optimization</li><li>Vendor management</li><li>IT operations management</li><li>Technical documentation and reporting</li></ul><p>Qualifications</p><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field</li><li>Proven experience in IT infrastructure management or similar leadership role</li><li>Strong knowledge of enterprise networking and server infrastructure</li><li>Experience with cloud services and virtualization technologies</li><li>Understanding of cybersecurity frameworks and best practices</li><li>Excellent troubleshooting and problem-solving abilities</li><li>Strong communication and leadership skills</li><li>Ability to manage multiple projects and priorities effectively</li></ul><p>Preferred Qualifications</p><ul><li>Professional certifications such as CCNA, CCNP, ITIL, AWS, Microsoft, or VMware certifications</li><li>Experience working in enterprise or multi-site environments</li><li>Knowledge of automation and infrastructure monitoring tools</li></ul><p>About Sunano Technologies</p><p>Sunano Technologies is a growing technology-driven company committed to delivering innovative IT solutions and operational excellence. We focus on building reliable, secure, and scalable technology environments that support business growth and digital transformation.</p><p>Our team values collaboration, innovation, continuous learning, and professional growth. We believe in empowering our employees with the tools, training, and opportunities they need to succeed.</p><p>Why Work With Us</p><p>At Sunano Technologies, you will have the opportunity to work on impactful technology projects in a supportive and forward-thinking environment. We value our employees and encourage innovation, leadership, and continuous improvement.</p><p>What makes us different:</p><ul><li>Supportive leadership team</li><li>Opportunities for career advancement</li><li>Exposure to modern technologies and infrastructure</li><li>Positive and inclusive workplace culture</li><li>Professional growth and skill development</li><li>Stable and growing organization</li></ul><p>Who Will Succeed in This Role</p><p>You will thrive in this role if you enjoy solving technical challenges, leading infrastructure projects, improving system reliability, and working in a fast-paced technology environment. We are looking for someone who is proactive, organized, collaborative, and passionate about IT operations and infrastructure excellence.</p><p>Apply Today</p><p>If you are ready to take the next step in your IT leadership career, apply now and join Sunano Technologies in building secure, scalable, and high-performing technology solutions.</p><p>We look forward to hearing from you.</p><p>الراتب المدفوع: QAR١١٬٠٠٠٫٠٠&nbsp;لكل شهر</p><p>موقع العمل: بشكل شخصي</p>

IT Infrastructure Manager

Primoris Services Corporation

<div><p><b>Job Overview:
</b></p><p>The IT Project Manager for the IT Infrastructure Program is responsible for planning, coordinating, and delivering enterprise infrastructure initiatives across Network Operations, System Operations, Service Desk, and other core IT Infrastructure domains. This role supports a diverse portfolio of infrastructure projects including network upgrades, data center and cloud initiatives, end‑user services, operational tooling, reliability improvements, and infrastructure modernization efforts.</p>
<p>
This position serves as a central coordination point across multiple technical teams&mdash;partnering closely with IT Network Operations, IT Systems, Service Desk, IT Security, Architecture, vendors, and business stakeholders to ensure infrastructure projects are delivered on time, within scope, and aligned to operational and business priorities. The IT Project Manager II actively manages schedules, risks, dependencies, resource constraints, and change impacts while maintaining transparency through clear, consistent communication.</p>
<p>
Success in this role is measured by the ability to proactively identify and remove delivery obstacles, balance operational demands with project execution, and drive accountability across cross‑functional teams. The IT Project Manager II ensures infrastructure initiatives are executed using standardized project management practices and are delivered with minimal disruption to business operations.</p>
<p>
Through strong leadership, organization, and collaboration, the IT Project Manager acts as a trusted partner to IT Infrastructure leadership&mdash;helping to improve service reliability, scalability, and performance while advancing the overall maturity of infrastructure delivery across the organization.</p>
<p><b>
 </b><b>Key Responsibilities/Accountabilities:</b></p>
<ul>
<li>Define project scope, objectives, deliverables, and success criteria in alignment with business goals.</li>
<li>Develop detailed project plans, schedules, and work breakdown structures.</li>
<li>Manage project execution, ensuring timely completion within scope, budget, and quality standards.</li>
<li>Collaborate with business units, IT teams, and executive stakeholders to define project requirements.</li>
<li>Facilitate regular status meetings and steering committee meetings, providing clear and concise project updates.</li>
<li>Manage stakeholder expectations and address concerns proactively.</li>
<li>Identify, assess, and mitigate project risks and issues to minimize impact on timelines and budgets.</li>
<li>Develop contingency plans and escalate critical issues when necessary.</li>
<li>Monitor project budgets, ensuring cost control and efficient resource utilization.</li>
<li>Coordinate with internal teams and vendors to allocate resources effectively.</li>
<li>Work with external vendors, consultants, and service providers to ensure successful project delivery.</li>
<li>Manage contracts, service level agreements (SLAs), and vendor performance.</li>
<li>Apply appropriate project management methodologies (Agile, Waterfall, or Hybrid) based on project needs.</li>
<li>Lead Agile ceremonies (stand-ups, retrospectives, sprint planning) when managing Agile projects.</li>
<li>Ensure project deliverables meet IT governance, cybersecurity, and regulatory compliance requirements.</li>
<li>Conduct testing, quality assurance, and user acceptance testing (UAT) coordination.</li>
<li>Maintain project documentation, lessons learned, and post-implementation reviews for future improvements.</li>
<li>Drive process optimization and best practices for IT project management.</li>
</ul> <p><b>Qualifications:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, Business Administration, or a related field.</li>
<li>3-7 years of experience managing IT projects, preferably in software development, infrastructure, or digital transformation.</li>
<li>Proven track record of successfully delivering IT projects on time, within scope, and within budget.</li>
<li>Project Management Professional (PMP) preferred.</li>
<li>Certified Scrum Master (CSM) or SAFe Agilist (SA) for Agile environments preferred.</li>
<li>Strong understanding of IT project management methodologies (Waterfall, Agile, Hybrid).</li>
<li>Proficiency in project management tools (JIRA, Microsoft Project, Smartsheet, ServiceNow, or similar).</li>
<li>Familiarity with IT governance, cybersecurity, and compliance standards.</li>
<li>Strong problem-solving, decision-making, and critical-thinking abilities.</li>
<li>Exceptional written and verbal communication skills for project reporting and presentations.</li>
<li>Ability to work in a hybrid work environment, balancing remote and in-office responsibilities as needed.</li>
<li>Experience managing vendors, contracts, and third-party service providers for IT projects.</li>
</ul><ul><li>Must be able to work both remotely and on-site as required, with a flexible schedule that includes in-office presence based on business needs</li>
<li>Experience with ERP systems such as Viewpoint Vista preferred</li>
<li>Experience in the construction industry preferred</li>
</ul>
<p><b>Company Overview:</b></p>
<p>
For nearly six decades, Primoris has built a reputation for taking on challenges that others will not &ndash; setting the bar ever higher for ourselves and our industry with each project.</p>
<p>
Now, as we build a sustainable infrastructure that supports the growing needs of the nation &ndash; and the world &ndash; we reaffirm innovation, quality, service, and safety as our core values. And we remind ourselves that the pioneering spirit of yesteryear fuels the imagination of today.</p>
<p>
Primoris Services Corporation (Primoris) is ranked in the top 10% of the prestigious Top 400 Contractors List by Engineering News Record (ENR), having built projects throughout the United States as well as Latin America, South and Central America, and South East Asia.</p>
<p>
We build great projects because we have built a great company &ndash; and insist on great performance.</p>
<p>
And that&rsquo;s a product of our people, passion, and partners.</p>
<p><b>
Agency Statement:</b></p>
<p>
We are not accepting resumes from Third Party Recruiting Firms for this position. If you are an Agency or Search firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of resumes and online response forms through this source. In addition, Primoris or its subsidiaries will not be responsible for any fees on unsolicited resumes that are submitted to any member of the Staffing or Operations team. Primoris has established an approved vendor program for this service and will only consider accepting submissions from those approved firms.</p></div>

IT Project Manager - Infrastructure Program

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