infrastructure program manager

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Industrial Robotics Group is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction. 
 
Amazon's Industrial Robotics Group is looking for a Senior Technical Infrastructure Program Manager to support the buildout, maintenance, and operations of our development facilities and manufacturing equipment integration into R&amp;D facilities and the factory floor. This is a builder role for someone who thrives in the ambiguity of a zero-to-one development and manufacturing environment, sitting at the intersection of construction, manufacturing engineering, and R&amp;D to help transform our facility into a dynamic instrument that accelerates engineering velocity while embodying Amazon's Leadership Principles. 
 
Key job responsibilities 
<ul><li>Support end-to-end execution of facility retrofits, construction projects, and equipment installations, serving as a key interface between internal stakeholders, equipment vendors, and construction contractors</li><li>Coordinate with the Tool Install team responsible for equipment layouts, installation, commissioning, maintenance, and operational support</li><li>Contribute to the physical transformation of development and manufacturing sites, supporting facility layout optimization and construction approaches through first-principles thinking</li><li>Partner with R&amp;D and Manufacturing Engineers to define equipment layouts and utility requirements (power, air, process cooling) aligned with manufacturing and R&amp;D roadmaps</li><li>Support the deployment and operation of a rapid-response internal machine shop with CNC machining, fabrication, and prototyping capabilities</li><li>Enable rapid development cycles through dynamic facility capabilities and efficient modifications, supporting product development timelines during critical phases</li><li>Support facility operations and maintenance, including preventive maintenance programs, spare parts management, equipment reliability initiatives, and sustaining activities</li><li>Coordinate with specialized trade contractors (electricians, pipefitters, riggers) and manufacturing equipment vendors</li><li>Support capital budget (CapEx) tracking for facility upgrades and equipment installation, contributing to cost optimization and vendor performance efforts</li><li>Uphold a safety-first culture, data-driven maintenance practices, and regulatory compliance across all operations</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>5+ years of program management or technical project management experience</li><li>Demonstrated experience managing brownfield retrofits or bringing new industrial R&amp;D labs online.</li><li>Experience setting up or managing technical workshops/machine shops (CNC, fabrication, prototyping).</li><li>Proficiency in reading and approving technical drawings (P&amp;ID, architectural layouts).</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Bachelor's degree in Engineering, Computer Science or a related technical field</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, MA, N.Reading - 148,700.00 - 201,200.00 USD annually 
USA, PA, Pittsburgh - 148,700.00 - 201,200.00 USD annually</div>

Senior Technical Infrastructure Program Manager, Industrial Robotics Group

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Application deadline: Mar 21, 2026 
 
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help. 
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. 
 
Amazon Web Services is looking for an Infrastructure Technical Program Manager to support and deploy one of the world&rsquo;s largest and most complex telecommunication networks. The role is responsible for the execution of a strategic plan to improve the business processes and deployment of hyper-scaled cloud infrastructure, , pre/post-inspections for design validation, creation of quality control system and piloting stakeholder communication for delivery schedules. This opportunity is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization, which is responsible for program management, quality and delivery of fiber capacity for the physical network solutions that drive Amazon&rsquo;s internal infrastructure and connect our services to the world.
 
 
Key job responsibilities 
Program management skills to monitor vendor delivery of physical infrastructure projects. Technical skills of either fiber optic outside plant, process engineering, construction &amp; engineer vendor management or quality control systems are required.
 
 
Key Responsibilities Include: 
<ul><li>Reports to the GCID-FD Deployment Manager, and updates regularly with Global Senior management</li><li>Serve as a key member of the GCID-FD team helping to drive overall network infrastructure strategy</li><li>Vendor management to deploy on time, measure progress, and rate through quality Key Performance Indicators</li><li>Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success</li><li>Establish and utilize reporting mechanisms and provide regular progress updates on program deployment to management and stakeholders</li><li>Periodically report on the overall network development program status across the assigned region</li><li>Manage and track approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service</li><li>Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale</li><li>Interact with engineers, technicians, vendors and senior management on a daily basis</li><li>Audit completed construction work, review fiber test results, and hand-off completed delivery to internal customers</li><li>Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles</li><li>Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints</li><li>Coordinate access and approvals to security-regulated sites</li></ul>
25-40% Travel 
 
About the team 
Why AWS 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Diverse Experiences 
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying. 
 
Work/Life Balance 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud. 
 
Inclusive Team Culture 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, to inspire us to never stop embracing our uniqueness. 
 
Mentorship and Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>3+ years of technical infrastructure management experience</li><li>Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)</li><li>Experience with varying scenarios of infrastructure builds</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Has successfully deployed many large-scale fiber projects in multiple regions.</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, CO, Denver - 127,100.00 - 171,900.00 USD annually 
USA, GA, Atlanta - 127,100.00 - 171,900.00 USD annually 
USA, OH, Dublin - 127,100.00 - 171,900.00 USD annually 
USA, TX, Austin - 127,100.00 - 171,900.00 USD annually 
USA, VA, Herndon - 127,100.00 - 171,900.00 USD annually</div>

Infrastructure Technical Program Manager, Global Connectivity Infrastructure Delivery, Fiber Deployment, GCID-FD

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud infrastructure is built around Regions and Availability Zones (AZs). AWS Regions provide multiple, physically separated and isolated Availability Zones, which are connected with low latency, high throughput, and highly redundant networking. These Availability Zones offer AWS customers an easier and more effective way to design and operate cutting edge AI applications and Machine Learning databases, making them more highly available, fault tolerant, and scalable than traditional single datacenter infrastructures or multi-datacenter infrastructures. How would you like to come be part of the team that builds out that low latency, high throughput, and highly redundant network? 
 
Amazon Web Services is looking for a highly motivated Manager to lead an extremely skilled multinational team that delivers one of the world&rsquo;s largest and most complex fiber optic networks. This opportunity sits within our Fiber Deployment team. We develop new and innovative ways to scale and expand our network, while delivering operational excellence to our stakeholders. You will have strong ownership of our network implementation execution and the maintenance of relationships with strategic suppliers to expand and grow Amazon's AWS footprint across North and South America. You will have a history of expanding networks for multiple layers of telecommunications networks, covering outside plant physical construction, Program Management, and experience with fiber delivery. You will have a demonstrated ability to think strategically about business, program, product, and technical challenges, with the ability to knock down roadblocks for your partner commercial teams. 
 
You will work closely with an active team of industry experts to identify, define and execute optimal solutions to Amazon's ongoing needs to connect its data centers. By applying a unique blend of program management and technology experience, you will work closely with both outside and internal teams to find creative, cost effective, and often innovative solutions to meet Amazon's ongoing growth and expansion needs across North and South America. The ideal candidate will be excited about the incredible opportunity cloud computing represents and will be passionate about building great teams that deliver high quality services. You will be customer centric and enjoy working in a fast-paced environment that requires strong technical and program judgment and great communication skills. 
 
Key job responsibilities 
<ul><li>Serve as a key member of the Global Infrastructure Fiber Deployment team helping to drive overall Network Infrastructure expansion and connectivity.</li><li>Provide end to end program and roadmap reporting to senior leadership.</li><li>Work closely with vendors to understand their implementation schedule and deliver the required fiber as required.</li><li>Work with internal business partners to establish correct prioritization.
</li><li>Work closely with finance partners, managing budgets.</li><li>Work closely with internal customers to understand product roadmaps and devise programs to meet capacity requirements.</li><li>Ensure the delivered assets meet the QA standards.
</li><li>Ensure the inventory is maintained for the region.</li><li>Work closely with the team and customer to drive needed process development and streamlining.</li><li>Drive resolution of program inefficiencies identified by your team.</li><li>Create and manage KPIs to ensure your program portfolio is on track and the correct resources are in place.</li><li>Work with employees on personal development programs ensuring on-growing development is occurring.</li><li>Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.</li><li>Role will require 15-25% Travel.</li></ul> 
A day in the life 
Managing a multi-national team of highly motivated technical fiber deployment ICs keeps you on your toes. Working with your team to understand customer intakes and requirements, projected program timelines and need by dates. You&rsquo;ll take best advice of the teams&rsquo; tools and process to ensure that all of the program deliverables are accurately and effectively tracked. You&rsquo;ll want to spend time with the senior leader&rsquo;s in your customer and stakeholder organizations in engineering, legal and finance to ensure that you have a birds eye view of new strategic projects that each is working on, and to identify corresponding risks and opportunities in your own program portfolio. You&rsquo;ll also want to keep time to manage your and your teams&rsquo; relationships with vendors across NASA, ensuring that you are abreast of program challenges and critical developments. You&rsquo;ll will stay abreast of technical product developments and look to take advantage of new technology in the market. You may venture to the field to see the deliverables in person to further your understanding of your program or manage needed senior level escalations.
 
 
About the team 
The Global Infrastructure Fiber Deployment team is the premier cloud infrastructure delivery organization, drawing on a wide variety of skills and backgrounds from telecommunications, civil engineering, public policy and network planning backgrounds. 
 
We are open to hiring candidates to work out of one of the following locations: 
 
Austin Tx 
Atlanta GA</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>5+ years of project management (including scope, schedule, budget, quality, risk and critical path management) experience</li><li>3+ years of team management experience</li><li>PMP certificate, or Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience working in a network planning, network construction/implementation, or commercial implementation role at an ISP, telecoms operator, or Hyperscaler</li><li>Experience coordinating cross-functional inputs, meeting deadlines, and effectively managing competing priorities</li><li>Ability to distill down multiple programs and priorities to a clear concise program.</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, GA, Atlanta - 163,500.00 - 221,300.00 USD annually 
USA, TX, Austin - 163,500.00 - 221,300.00 USD annually</div>

Manager, Infrastructure Technical Program Manager Fiber Delivery Team, Global Connectivity Infrastructure Development

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re
 
looking for talented people who want to help.
 
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our
 
customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
 
 
We&rsquo;re seeking an experienced Technical Infrastructure Program Manager to support AWS Global Infrastructure Operations (Infra-Ops) organization. This organization operates rapidly, building and scaling high availability data centers supporting government customers. They execute server and network equipment installations, IT hardware repairs, data center mechanical and electrical system operations and maintenance, physical security operations and logistics operations for data center build projects.
 
 
The Technical Infrastructure Program Manager will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. 
 
 
 
Key job responsibilities 
The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and be capable of understanding mechanical/electrical engineering concepts. They will bring infrastructure and network project management, data center operations, process creation and improvement, critical thinking and risk management skills to this position. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking.
 
 
Candidate must be comfortable managing remote project delivery teams, and possess the ability to facilitate technical whiteboard sessions to troubleshoot project implementation issues, and remove barriers to project success. The Technical Infrastructure Program Manager will be fully competent in project management and design tools and techniques for all phases of the project life cycle. Other requirements include experience with MS Office, Asana/MS Project, CAD, and architectural design software (CAD or Visio or Bluebeam). Experience with Playbook, SQL and systems integration a plus. 
 
 
 
About the team 
Inclusive Team Culture
 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
 
 
Mentorship &amp; Career Growth
 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
 
 
Work/Life Balance
 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.
 
 
About the team
 
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon onferences. Amazon&rsquo;s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.<h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>3+ years of technical infrastructure management experience</li><li>Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)</li><li>Experience with varying scenarios of infrastructure builds</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience in supply chain</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, TX, San Antonio - 127,100.00 - 171,900.00 USD annually 
USA, VA, Herndon - 127,100.00 - 171,900.00 USD annually</div>

Technical Infrastructure Program Mgr , Infra Operations Planning Team

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help.
 
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. 
 
If you enjoy being at the forefront of new, non-traditional data center deployment activities; operating in a highly ambiguous environment; driving long-range business growth in support of an evolving business strategy; and working across teams to solve challenges and remove obstacles, then this is the role for you.
 
 
The AWS Non-Standard Infrastructure Global Delivery Team has an immediate opening for a Sr. Technical Infrastructure Program Manager to drive non-standard infrastructure capacity delivery around the world. You will lead cross-functional teams to drive the development and implementation of non-standard infrastructure designs and develop and document requirements, budgets, and project schedules to drive timely infrastructure delivery; drive improvements to the health of the fleet; and make data-driven decisions that influence large capital investments. Your role will span long-range planning for complex, multi-year capacity delivery and capital improvement initiatives; working with local teams to plan, initiate, and execute specific projects and drive coordination of local efforts to implement global fleet optimization activities. You will work across the entire AWS organization and partner with key stakeholders and partner teams to find solutions for both short- and long-range demand plans, address short- and long-term capacity constraints, and drive projects from conceptual feasibility through development of detailed technical requirements, budget approval, completed design, implementation, functional testing, and deployment. Finally, you will drive accountability across the Infrastructure organization and develop mechanisms to monitor the health of the capacity delivery and sustainment program, escalating issues to executive leadership as needed. 
 
This role offers an opportunity to drive and influence business-critical decisions impacting the long-term future of AWS, working at the leading edge of emerging capability and service offerings. The Candidate must be comfortable managing remote project teams delivering novel and sometimes pioneering solutions across multiple countries and time-zones; assessing, identifying, and mitigating downstream risk; troubleshooting unforeseen and time-critical implementation issues as they arise; removing bureaucratic barriers to project success; and dealing with persistent uncertainty, pitfalls, and change. Being able to build and manage cross-functional matrixed teams, establish trust with a variety of internal customers and stakeholders, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery is essential. Most importantly, the Candidate must be able to act independently, using good judgement to drive timely decision making and deliver high-quality results.
 
 
Up to 15% domestic and international travel may be necessary to support AWS non-standard infrastructure planning and scaling efforts. 
If you demonstrate these qualities, are a &quot;get stuff done&quot; kind of person, and enjoy the challenges of delivering technical and highly innovative projects, this position is for you! 
 
Key job responsibilities 
<ul><li>Lead development and execution of regional capacity scaling strategies for multiple non-standard infrastructure programs
</li><li>Work with regional capacity delivery teams and to plan deployment and scaling activities</li><li>Coordinate project activities with other relevant projects to gain both cost and execution efficiencies</li><li>Solve problems and remove blockers to timely capacity delivery
</li><li>Identify opportunities to invent and simplify processes, identifying business risks and implementing resolutions and scalable mechanisms</li><li>Communicate ideas to a wide variety of stakeholders for purposes ranging from informative to need for approvals from executives</li><li>Determine process health metrics and key performance indicators and develop data visualization reports illustrating process health</li><li>Develop and implement scalable, data-driven process improvements</li><li>Develop standard operating procedures, change/communication plans, and project/program-level status updates</li><li>Drive adoption with internal stakeholders through effective change management.</li><li>Keep the customer experience as the primary focus</li></ul> 
A day in the life 
Its typically different day-to-day, but generally you will engage with local project teams to plan, execute, and monitor build projects; work with finance and procurement teams to fund and purchase equipment and materials; look downstream to identify risks to schedule and cost; work with partner teams to identify opportunities to deliver capacity better, faster, cheaper without diminishing quality or increasing schedule risk; and working with customer teams to plan more effectively for the future. 
 
About the team 
 
*Why AWS* 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
*Diverse Experiences* 
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying. 
 
*Work/Life Balance* 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud. 
 
*Inclusive Team Culture* 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. 
 
*Mentorship and Career Growth* 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>5+ years of program management or technical project management experience</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Master's degree in a related technical field</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, TX, Austin - 148,700.00 - 201,200.00 USD annually 
USA, VA, Arlington - 148,700.00 - 201,200.00 USD annually 
USA, VA, Herndon - 148,700.00 - 201,200.00 USD annually 
USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually</div>

Tech Infra Program Manager III, Non-Standard Infrastructure Capacity Planning & Delivery

Empower AI Inc.

<div>Overview:
<div>
Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform&reg; provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.</div><div></div><div> 
Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company&rsquo;s commitment to hiring and supporting active-duty and veteran employees.</div>
Responsibilities:

The Deputy Program Manager and Chief Engineer (DPM-CHENG) provides enterprise-level operational design and management of hybrid operations for the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) information technology (IT) infrastructure. USCIS has over 27,000 Government employees and contractors working at over 250 offices worldwide. 
The USCIS Enterprise Infrastructure Division (EID) of the Office of Information Technology (OIT) provides IT infrastructure engineering, design, testing, implementation and operational support services for all USCIS enterprise components, to include networks, server rooms, data storage, telecommunications, video conferencing services and infrastructure security. The DPM-CHENG directly supports EID to coordinate, direct, manage, and oversee the design, development, integration, standards, operation and maintenance of infrastructure operations of the enterprise IT infrastructure that supports USICS operations. 
The DPM-CHENG shall oversee design, development and execution of innovative solutions and operations of the USCIS IT infrastructure. This role combines hands-on technical leadership with people management (est 5 IT professionals) within the Project Management Office (PMO). The DPM-CHENG will also perform all functions as the Program Manager in his absence. The ideal candidate brings a strong background in cloud infrastructure, automation, and DevOps, paired with proven experience leading operational teams, managing incidents, and driving innovation at scale in regulated environments.<div></div><div> 
 Responsibilities:</div> 
<div></div><ul><li>
Leads and manages the innovation, design and development of projects that optimize reliability, availability, and performance of production hybrid platforms and services for USCIS IT Infrastructure.</li><li>
Engineering Lead for the activities of 75 engineers and technicians supporting USCIS IT Infrastructure including, but not limited to:</li><li><ul><li>
Unified Communications,</li><li>
Change, Configuration, and Infrastructure Management,</li><li>
Automation, and</li><li>
Hosting.</li></ul></li><li>
Provides program technical leadership in:</li><li><ul><li>
Cloud architecture and platform engineering,</li><li>
Security and compliance,</li><li>
Automation, DevSecOps, and observability,</li></ul></li><li>
Coordinates the activities of the Project Management Office.</li><li>
Monitor, and improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets for critical systems.</li><li>
Leads incident response, including coordination during outages, root cause analysis, and blameless postmortems.</li><li>
Drives continuous improvement of USCIS IT Infrastructure operations through automation and process improvement.</li><li>
Performs strategic and enterprise level:<ul><li>
Collaboration with all USCIS IT Teams.
</li><li>Communication with all USCIS Stakeholders.</li></ul></li><li>
Acts as the PM in his absence.</li></ul> 
Qualifications:

Required: 
<ul><li>
Bachelor&rsquo;s degree in Computer Science, Engineering, or equivalent practical experience.</li><li>
A minimum of ten (10) years of experience in project and program management.</li><li>
PMI Project Management Professional (PMP).
</li><li>ITIL Foundation.</li><li>
A minimum of five (5) years of experience managing Infrastructure IT projects and programs.</li><li>
A minimum of three (3) of experience with managing using DevOps and Agile.</li><li>
Exceptional technical aptitude and effective written and verbal communications skills.</li></ul> 
Desired: 
<ul><li>
10+ years of experience in cloud engineering or cloud operations roles, with deep hands-on expertise in AWS.</li><li>
Proven experience operating production, mission-critical systems at scale.</li><li>
Strong background in automation and IaC (Terraform and/or CloudFormation).</li><li>
Experience with CI/CD pipelines (e.g., AWS CodePipeline, GitLab, Jenkins).</li><li>
Deep knowledge of cloud security, IAM, encryption, monitoring, and compliance frameworks.</li><li>
Experience supporting regulated or government environments (FedRAMP, SOC 2, ISO 27001).</li><li>
Multi-cloud awareness (AWS, OCI, Azure, GCP).</li><li>
CCDE &ndash; Design Expert.</li><li>
CCNP &ndash; Enterprise.</li><li>
AWS &ndash; Certified Solutions Architect &ndash; Associate.</li><li>
ISC2 &ndash; CISSP.</li><li>
VW Ware &ndash; Cloud Professional.</li><li>
SAFe- Architect.</li><li>
Certified Scrum Master.</li><li>
AZ &ndash; Solutions Architect - Expert.</li></ul> 
Physical Requirements:<ul><li>
May require occasional travel between work centers or to client sites.</li><li>
Some after-hours or on-call support may be necessary.</li><li>
On-site work in a secure government or contractor facility.</li><li>
Must be able to work in a high-security environment and comply with all relevant security protocols.</li><li>
Standing for long periods.</li><li>
Ambulate throughout an office and between several buildings be</li><li>
Stoop, kneel, crouch, or crawl as required</li><li>
Repeatedly lift and carry weight up to 40 pounds</li><li>
Travel by land or air transportation up to 25 %</li></ul>
About Empower AI:
<div>
All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm&rsquo;s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.</div></div>

Deputy Program Manager / Chief Engineer

Match Made Tech

<div><div>Job Title: Infrastructure Project Manager
LOCATION: Remote.
Sponsorship: CANNOT offer sponsorship must be a US Citizen or Permanent Resident
COMPENSATION: $90-100 an hour. This is a 2-year contract
Role Summary
The Infrastructure Project Manager plans and delivers infrastructure initiatives that improve reliability, performance, security, and scalability across enterprise platforms. This role sits at the intersection of Infrastructure &amp; Operations and the PMO&mdash;translating strategy into executable delivery, driving standards-based project governance, and ensuring technical teams and business stakeholders stay aligned on scope, risk, schedule, and outcomes.
Success in this role requires strong infrastructure fluency (cloud, virtualization, network/security, monitoring, databases, ITSM) plus disciplined project leadership across multiple workstreams, vendors, and operational dependencies.
<div>Reporting Relationship: Reports to VP IT Services with strong dotted-line partnership to PMO leadership (may vary).
</div>Core Outcomes
<ul><li>Projects delivered on time, within approved scope and budget, with measurable operational or security improvement.
</li><li>Minimal service disruption through disciplined change planning, stakeholder readiness, and cutover management.
</li><li>Transparent governance: crisp status, proactive risk management, and executive-ready reporting.
</li><li>Strong operational handoff: documentation, monitoring, ITSM alignment, and support readiness completed.
</li></ul>Key Responsibilities
Operationally anchored delivery
<ul><li>Lead infrastructure initiatives end-to-end: discovery, design alignment, build, test, cutover, hypercare, and operational handoff.
</li><li>Coordinate engineering teams across network, server/compute, virtualization/VDI, security, cloud, and database domains to deliver integrated outcomes.
</li><li>Ensure production readiness: runbooks, monitoring instrumentation, access controls, patching approach, backup/restore considerations, and support model alignment.
</li><li>Drive cross-domain dependency management (e.g., firewall rules, certificate changes, identity/access, DNS/IPAM, VDI capacity, logging/SIEM integration).
</li><li>Partner with security teams to ensure solutions meet enterprise security standards and are auditable.
</li></ul>Technical environment alignment
<ul><li>Coordinate initiatives involving (but not limited to):
<ul><li>Productivity/Identity: Microsoft O365
</li><li>Virtualization/VDI: VMware, VDI platforms
</li><li>Monitoring/Observability: SolarWinds (Server, NPM, NTA, IPAM)
</li><li>Security: SecureOne, CrowdStrike, Zscaler
</li><li>Network/Security Infrastructure: network and firewall solutions (routing/switching, VPN, segmentation, policy management)
</li><li>Databases: SQL, PostgreSQL, Oracle
</li><li>Cloud: Microsoft Azure, AWS
</li><li>ITSM: Freshservice, ServiceNow
</li><li>Nice-to-have: Adobe and SMArT experience
</li></ul></li></ul>Key Responsibilities
Governance, predictability, and executive communication
<ul><li>Establish and run project governance: charter, scope statement, integrated schedule, RAID log, change control, and stakeholder communications plan.
</li><li>Build and manage delivery plans across multiple teams/vendors; drive weekly cadence (standups, technical checkpoints, steering updates).
</li><li>Maintain tight control of scope, milestones, and acceptance criteria; ensure requirements traceability through implementation and handoff.
</li><li>Identify and manage risks proactively; propose mitigation paths and decision points early&mdash;no &ldquo;surprises&rdquo; at go-live.
</li><li>Produce executive-ready status reporting: progress vs. baseline, KPI/health indicators, budget/forecast, decisions required, and critical path.
</li><li>Ensure vendor accountability: SOW alignment, deliverables tracking, invoice validation, and performance management.
</li></ul>Process integration
<ul><li>Align delivery to ITIL/ITSM practices&mdash;incident/change/release processes, CMDB impacts, and operationalization checkpoints.
</li><li>Ensure documentation and training deliverables are completed and accepted prior to go-live.
</li></ul>Required Qualifications
<ul><li>7&ndash;10 years of experience in Infrastructure Project Management and/or Solution Architecture (enterprise scale).
</li><li>Proven record delivering complex infrastructure programs (multi-domain, multi-site, hybrid environments).
</li><li>Strong working knowledge across:
<ul><li>Microsoft O365; VMware and VDI technologies
</li><li>SolarWinds Server, NPM, NTA, IPAM
</li><li>Endpoint/network security tools (SecureOne, CrowdStrike, Zscaler)
</li><li>Network and firewall solutions
</li><li>Database technologies (SQL, PostgreSQL, Oracle)
</li><li>Cloud platforms (Azure and AWS)
</li><li>ITSM platforms (Freshservice and ServiceNow)
</li></ul></li><li>Excellent leadership and communication skills&mdash;able to translate technical risk into business impact and decision-ready options.
</li><li>Demonstrated strength in planning, dependency management, and change/cutover orchestration.
</li></ul>Preferred Qualifications
<ul><li>Experience in environments with high compliance and audit expectations.
</li><li>Familiarity with Adobe and SMArT platforms (beneficial).
</li><li>Project management certification (PMP, PRINCE2) or Agile certs (CSM/SAFe) strongly preferred.
</li><li>Infrastructure architecture background (hybrid cloud, network segmentation, VDI at scale) is a plus.
</li></ul>Key Skills &amp; Competencies
<ul><li>Infrastructure delivery leadership: builds credibility with engineers; removes blockers; drives closure.
</li><li>RAID mastery: early risk detection, mitigation execution, and escalation discipline.
</li><li>Cutover excellence: run-of-show, rollback planning, change windows, and hypercare management.
</li><li>Stakeholder management: balances competing priorities; builds alignment; drives decisions.
</li><li>Financial and vendor management: forecasting, SOW governance, and cost control.
</li></ul>Working Style Expectations
<ul><li>Operates with urgency and calm control during high-impact changes.
</li><li>Builds structure without bureaucracy&mdash;right-sized governance that accelerates delivery.
</li><li>Practices &ldquo;no surprises&rdquo; leadership: issues are surfaced early with options and recommendations.</li></ul></div></div>

Infrastructure Project Manager

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