infrastructure support engineer

Emirates National Facilities Management

§ Certified IT support professional with deep experience in managing Azure services, Office 365, MDM solutions, and working closely with application teams.§ Strong knowledge of Windows Server, networking, cloud security and endpoint management tools.Bachelor Degree in Computer science or IT with minimum 4 years experience in infrastructure support, including Azure and Microsoft 365 environments.

IT Infrastructure Support Engineer– Cloud & End-User Services  (FM)

Burhan Technology Computer Co. W.L.L.

Job Title: IT Infrastructure Support EngineerLocation: Kuwait On Site Job Type: Full-Time Department: IT / Infrastructure Reports to: Team Lead SystemsJob Summary:We are looking for a highly skilled System Support/Implementation Engineer with strong experience in Office 365, VMware, Veeam, and enterprise storage solutions. The successful candidate will play a key role in the design, implementation, and maintenance of our IT infrastructure, ensuring optimal performance, scalability, and data protection across the organization.Key Responsibilities:Office 365 / Microsoft 365 Administration<ul><li>Administer and support Office 365 services including Exchange Online, Teams, SharePoint, and OneDrive.</li><li>Manage user accounts, permissions, licenses, and security groups via Microsoft 365 Admin Center and Azure AD.</li><li>Implement and enforce security policies, including MFA, conditional access, and data loss prevention (DLP).</li><li>Support integration between Office 365 and on-premise environments (e.g., hybrid Exchange setups).</li></ul>Systems &amp; Virtualization (VMware)<ul><li>Install, configure, and manage VMware vSphere environments (ESXi, vCenter).</li><li>Provision and manage virtual machines, resource pools, and templates.</li><li>Monitor system performance and ensure high availability of critical systems.</li><li>Apply security patches, upgrades, and firmware updates as needed.</li></ul>Backup &amp; Disaster Recovery (Veeam)<ul><li>Administer Veeam Backup &amp; Replication for both physical and virtual environments.</li><li>Monitor backup jobs, troubleshoot failures, and perform restore testing regularly.</li><li>Maintain and test disaster recovery plans and backup schedules.</li><li>Ensure data retention policies comply with organizational and regulatory requirements.</li></ul>Storage Implementation &amp; Management<ul><li>Design, implement, and manage SAN/NAS/DAS storage systems (e.g., Dell EMC, NetApp, HPE, Synology, etc.).</li><li>Perform storage provisioning, LUN creation, RAID configuration, and performance tuning.</li><li>Collaborate with virtualization and application teams to ensure proper storage integration.</li><li>Monitor capacity and health of storage systems and perform upgrades as needed.</li></ul>Windows Server &amp; Infrastructure<ul><li>Manage Windows Server 2016/2019/2022, including Active Directory, DNS, DHCP, and Group Policy.</li><li>Ensure patch management, system hardening, and antivirus compliance.</li><li>Maintain comprehensive system documentation, diagrams, and procedures.</li><li>Provide Tier 2/3 support for escalated IT issues.</li></ul>Required Skills and Experience:<ul><li>3&ndash;5+ years of experience in IT Systems &amp; Support.</li><li>Hands-on experience with:</li><li>Microsoft 365 (Exchange Online, Teams, SharePoint)</li><li>VMware vSphere (6.7/7.x/8.x)</li><li>Veeam Backup &amp; Replication</li><li>Enterprise storage solutions (SAN/NAS)</li><li>Strong understanding of Windows Server environments and core network services.</li><li>Scripting knowledge in PowerShell is an advantage.</li><li>Experience in monitoring tools (e.g., PRTG, Nagios, SolarWinds) is a plus.</li></ul>Preferred Certifications or equivalent Knowledge.<ul><li>Microsoft 365 Certified (Administrator Associate, Messaging Administrator)</li><li>VMware Certified Professional (VCP)</li><li>Veeam Certified Engineer (VMCE)</li><li>CompTIA Server+ / Network+</li><li>Storage vendor certifications if any (e.g., Lenovo ,HP)</li><li>Driving License is Must</li></ul>Soft Skills:<ul><li>Strong troubleshooting and analytical skills.</li><li>Excellent documentation and communication abilities.</li><li>Able to manage multiple priorities and work under pressure.</li><li>Strong attention to detail and security best practices.</li></ul>Job Type: Full-time

IT Infrastrucure Support Engineer

DXC Technology

<div>Job Description:
DXC Technology (NYSE: DXC) is the world&rsquo;s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company&rsquo;s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology.
We are currently looking for:
Onsite Support Engineer
Job location: onsite in Riyadh
Role
Roles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services, End User Services across all related technologies. Including but not limited to Desktops, Laptops, networks, AD, Modern Device Management, Intelligent Collaboration, IT (HW&amp;SW) Asset Management Services, Field Services and Technical Service Desk.
Responsibilities<ul><li>
Provide technical support in infrastructure services, responding to issues and assisting in tasks.</li><li>
Support the development of infrastructure documentation, including incident logs and records.</li><li>
Proficient knowledge and understanding of Desktop software and hardware technologies.</li><li>
Troubleshooting issues on Windows Clients (End user machines)</li><li>
Experience with Service management tool</li><li>
Should have good knowledge on EUC tools, remote support tools, MS office and outlook.</li><li>
Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role</li><li>
Working knowledge of office automation products and computer peripherals, like printers and scanners</li><li>
Excellent problem-solving and multitasking skills</li><li>
Customer-oriented attitude.</li></ul>
Basic Qualifications:<ul><li>
Bachelor's degree in a relevant field or equivalent combination of education and experience</li><li>
Typically, 1+ years of relevant work experience</li><li>
Proven experience in infrastructure technology analysis</li><li>
Proficiencies in data analysis and technical knowledge</li><li>
A continuous learner that stays abreast with industry knowledge and technology</li></ul>
Other Qualifications:<ul><li>
An advanced degree in a relevant field is a plus</li><li>
Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus&quot;</li></ul>
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.</div>

Onsite Support Engineer

Accenture

Project Role : Application Support Engineer 
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
 
Must have skills : Infrastructure Service Management 
Good to have skills : Account Management 
Minimum 3 year(s) of experience is required 
Educational Qualification : 15 years full time education 
 
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the seamless operation of essential applications and services. You will engage in proactive monitoring and maintenance, contributing to the overall efficiency and reliability of the systems in place, while also documenting your findings and solutions for future reference. Your role will be pivotal in maintaining high service standards and enhancing user satisfaction through effective problem resolution. Roles &amp; Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of best practices for application support. - Engage in continuous learning to stay updated with the latest technologies and methodologies. Professional &amp; Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Service Management. - Good To Have Skills: Experience with Account Management. - Strong understanding of incident management processes and tools. - Experience in troubleshooting and resolving application issues. - Familiarity with service level agreements and performance metrics. Additional Information: - The candidate should have minimum 3 years of experience in Infrastructure Service Management. - This position is based at our Chennai office. - A 15 years full time education is required.
 
15 years full time education

Application Support Engineer

Verra Mobility

<div>
 
 Who we are...
 
 
 
 Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
 
 
 
 Culture
 
 
 
 Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values&mdash;Do What's Right, Lead with Grace, Win Together, and Own It&mdash;in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.
 
 
 
 Position Overview:
 
 
 
 This role is a part of the Verra Command Center team or VCC, which is responsible for remote technical support and oversight of roadside monitoring and enforcement implementations across the United States and parts of Canada. VCC is a 24-hour 7 day a week operation that works to ensure enforcement sites are up, operating, and working for our government clients. We work to provide fast and reliable troubleshooting and monitoring for all devices that fall into our scope.The Network Operations Engineer is a key technical member of the VCC Infrastructure team, focused on maintaining and optimizing the performance, reliability, and scalability of network systems that connect and support roadside operations. This role emphasizes proactive network monitoring, configuration management, and automation to minimize downtime and enhance overall connectivity across thousands of remote field devices.
 
 
 The Network Operations Engineer collaborates closely with Operations Technicians, Supervisors, Network Infrastructure teams, and Verra Engineering to ensure that network health directly supports operational performance and client SLAs. This position plays a critical role in enabling the VCC to achieve service excellence by enhancing Network Operations, enhancing system monitoring, and ensuring that roadside products and platforms operate at peak performance.
 
 
 
 Essential Responsibilities:
 
 
 
 <ul>
 <li>
 Manage and optimize network monitoring systems (e.g.,What's up Gold, SolarWinds, or similar) to ensure visibility and alerting for all roadside network components.
 </li>
 <li>
 Proactively identify and resolve network performance issues, latency, and outages impacting enforcement sites.
 </li>
 <li>
 Monitor VPNs, cellular modems, routers, and firewalls to ensure stable, secure, and efficient communication between field and cloud systems.
 </li>
 <li>
 Handle escalations to cellular network carriers for roadside network issues, including outage coordination, SIM provisioning, and connectivity resolution.
 </li>
 <li>
 Lead advanced troubleshooting efforts for network connectivity, routing, and configuration issues impacting roadside operations.
 </li>
 <li>
 Build, configure, and maintain VPN tunnels and FortiGate firewalls, ensuring secure and reliable network communication.
 </li>
 <li>
 Provide Tier 3 escalation support for complex network-related incidents and collaborate with Infrastructure and Field Engineering teams to drive permanent resolutions.
 </li>
 <li>
 Participate in on-call rotation to support 24x7 network uptime and service continuity.
 </li>
 <li>
 Develop and maintain automation tools and scripts (Python, PowerShell, Bash, etc.) to streamline network device configuration, monitoring, and diagnostics.
 </li>
 <li>
 Enhance SNMP, API, and logging integrations to improve real-time network visibility and reduce manual intervention.
 </li>
 <li>
 Support configuration, deployment, and lifecycle management of network devices including routers, switches, firewalls, and cellular gateways.
 </li>
 <li>
 Partner with Network Infrastructure teams to implement changes, perform upgrades, and optimize routing and redundancy for improved uptime.
 </li>
 <li>
 Work directly with Lead, Senior, and Operations Technicians to translate frontline network issues into scalable engineering improvements.
 </li>
 <li>
 Collaborate with Systems, Cloud, IT, and Software teams to ensure end-to-end operational readiness and performance of connected systems.
 </li>
 <li>
 Create and maintain detailed network documentation, topology diagrams, and runbooks.
 </li>
 <li>
 Develop training materials to ensure VCC teams understand network dependencies and troubleshooting processes.
 </li>
 <li>
 Participate in network modernization projects and contribute to technology evaluations that improve network efficiency, reliability, and scalability.
 </li>
 <li>
 Identify and implement opportunities to enhance network observability and automation within the VCC ecosystem.
 </li>
 <li>
 Successful completion of the Nlets fingerprinting background assessment.
 </li>
 <li>
 
 Must be located in Phoenix, Arizona and will to work a hybrid model.
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Networking, Information Technology, Engineering, or related field; or equivalent combination of education and experience.
 </li>
 <li>
 Minimum of 5&ndash;7 years of experience in network engineering, network operations, or infrastructure support in a high-availability environment.
 </li>
 <li>
 Certifications (Preferred): CCNA, Fortinet NSE, CompTIA Network+, or equivalent.
 </li>
 <li>
 Strong proficiency in Python, Java, C++, PowerShell, and other scripting languages for automation, with hands-on experience in GitHub-based development workflows.
 </li>
 <li>
 Strong knowledge of TCP/IP, routing, switching, VPN, VLAN, and firewall technologies.
 </li>
 <li>
 Preferred experience with Cradlepoint devices and NetCloud Manager (NCM).
 </li>
 <li>
 Experience with SNMP-based network monitoring platforms (WUG, SolarWinds, LogicMonitor, etc.).
 </li>
 <li>
 Proficiency in scripting and automation (Python, PowerShell, Bash, or similar).
 </li>
 <li>
 Familiarity with cloud and hybrid networking (Azure, AWS, or GCP).
 </li>
 <li>
 Understanding of network security best practices, including segmentation, access control, and logging.
 </li>
 <li>
 Experience with ServiceNow or similar ticketing and workflow systems is a plus.
 </li>
 <li>
 Advanced skills with Microsoft Suite (Excel, Word, PowerPoint), with preferred experience in Power BI, Visio, and Outlook.
 </li>
 <li>
 Agile/Scrum certification (Scrum Master, Product Owner, or Scrum Fundamentals) is preferred.
 </li>
 <li>
 Excellent problem-solving, communication, and decision-making skills with the ability to work in a fast-paced, 24x7x365 environment.
 
 
 
 
 </li>
 </ul>
 
 Verra Mobility Values
 
 
 
 
 
 An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
 
 
 <ul>
 <li>
 Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
 </li>
 <li>
 Do What's Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
 </li>
 <li>
 Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
 </li>
 <li>
 Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
 
 
 
 
 </li>
 </ul>
 
 With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
 
 
 
 Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
</div>

Network Operations Engineer

Blue Yonder

<div><div>Scope:</div><ul><li>
The Sr Technical Consultant &ndash; Cloud acts as the point of escalation for infrastructure operations, responsible for handling complex issues, driving root cause analysis, and implementing long-term solutions. This role also contributes to infrastructure design, optimization, and strategic initiatives, while mentoring L1/L2 teams and ensuring adherence to best practices.</li></ul><div> 
Our current technical environment:</div><ul><li><div>
Microsoft Azure</div></li><li><div>
VMware ESXi</div></li></ul><div> 
What you&rsquo;ll do:</div><ul><li>
Serve as the technical escalation point for critical incidents and cross-domain issues.</li><li>
Perform deep-dive troubleshooting, root cause analysis (RCA), and long-term fixes for recurring problems.</li><li>
Lead infrastructure upgrades, migrations, and complex changes across compute, storage, network, and cloud environments.</li><li>
Work closely with L3 and architecture teams on solution design, providing operational insights and recommendations.</li><li>
Drive process improvements and establish advanced SOPs, runbooks, and knowledge-sharing documents.</li><li>
Collaborate with security and compliance teams to enforce governance and risk mitigation.</li><li>
Engage with vendors for escalations, patch management, and advanced product support.</li><li>
Contribute to capacity planning, performance benchmarking, and cost optimization efforts.</li></ul><div> 
What we are looking for:</div><ul><li><div>
Bachelor&rsquo;s degree in IT/Computer Science/Electronics (preferred) or equivalent diploma.</div></li><li><div>
4&ndash;10 years of experience in infrastructure support/engineering roles.</div></li><li><div>
Relevant certifications (e.g., Microsoft, Red Hat, VMware, CCNA, ITIL Intermediate) are highly desirable.</div></li><li><div>
Expertise in at least two core domains (e.g., Windows/Linux servers, virtualization, storage/backup, networking, cloud).</div></li><li><div>
Strong troubleshooting and analytical skills for complex, multi-layered issues.</div></li><li><div>
Experience with scripting/automation (PowerShell, Python, Ansible, Terraform, etc.).</div></li><li><div>
Familiarity with enterprise monitoring, ITSM, and infrastructure orchestration tools.</div></li><li><div>
Good understanding of ITIL processes with experience driving problem/change management.</div></li><li><div>
Strong communication and collaboration skills to coordinate across teams.</div></li><li><div>
This role involves rotational shifts, including night shifts, to provide 24/7 application support.</div></li><li><div>
Flexibility to work weekends and public holidays as per shift schedule.</div></li><li><div>
Ability to handle responsibilities independently during off-hours.</div></li></ul><div></div><div>
Our Values</div><div> 
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success &ndash; and the success of our customers. Does your heart beat like ours? Find out here: <div>Core Values</div></div><div></div><div>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div></div>

DevOps Azure Engineer -Terraform, Python, VM, storage, IAC

Confidential Government

<div>
 
 We are Seeking a recent engineering graduate to apply technical and analytical skills to our facility operations. You will support infrastructure projects, analyze system performance (MEP), and help optimize our workplace. This is a hands-on role for a problem-solver eager for real-world experience.
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree in any engineering field.
 </li>
 <li>
 Strong analytical and organizational skills.
 </li>
 </ul>
 
 
 Mandatory Tamheer Eligibility:
 
 
 <ul>
 <li>
 Must be a Saudi citizen &amp; registered with HRDF.
 </li>
 <li>
 Must have less than 1 year of GOSI-registered experience.
 </li>
 <li>
 Must be currently unemployed.
 </li>
 </ul>
 
 
</div>

Graduate Engineer Intern - Facilities (Tamheer Program)

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