infrastructure support engineer

General Dynamics Information Technology

<p></p><div><div><div><p>Your Impact</p><p>
Own your opportunity to support the missions that matter. From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world while building new skills to propel your career forward.</p><p>
Job Description</p><div><p>
We are seeking an Infrastructure Support Engineer to manage the operations, maintenance, and lifecycle support of our core DevOps toolchain. This role is responsible for ensuring high availability, performance, and reliability of platforms including GitLab, Atlassian Jira &amp; Confluence, Nexus Repository Manager, and SonarQube. The ideal candidate combines strong technical expertise with a service-oriented mindset to support development teams, perform routine maintenance, and deliver continuous improvements across these systems.</p><p></p><p>
Key Responsibilities</p><ul><li>
Perform day-to-day operations and maintenance for GitLab, Jira, Confluence, Nexus, and SonarQube, ensuring stability and uptime.</li><li>
Apply system patches, upgrades, and application updates on a regular schedule, including planning, testing, and deployment.</li><li>
Manage user accounts, permissions, integrations, and custom configurations across the tool suite.</li><li>
Respond to and resolve incidents, service requests, and troubleshooting escalations from development and project teams.</li><li>
Monitor system health, capacity, and performance; recommend and implement improvements.</li><li>
Maintain backups, disaster recovery configurations, and data retention policies for each platform.</li><li>
Coordinate with developers to ensure CI/CD pipelines, workflows, quality gates, and artifact repositories are functioning properly.</li><li>
Document configuration changes, procedures, system architecture, and platform usage guidelines.</li><li>
Ensure compliance with security policies, including vulnerability remediation and secure configuration management.</li><li>
Collaborate with infrastructure teams on server provisioning, network connectivity, and environment readiness for all supported platforms.</li></ul><p></p><p>
Required Technical Qualifications</p><ul><li>
Education: BA/BS or equivalent</li><li>
Experience: 8+ years of related experience</li><li>
Experience administrating GitLab (self-managed), including runners, updates, and integrations in a highly available configuration.</li><li>
Experience performing patching, upgrades, backups, and routine maintenance for enterprise applications.</li><li>
Strong working knowledge of Atlassian Jira and Confluence administration, including workflow and permission management.</li><li>
Hands-on experience supporting Nexus Repository Manager (OSS/Pro) and SonarQube environments.</li><li>
Proficiency with Linux systems administration, including shell scripting for automation.</li><li>
Familiarity with networking fundamentals, SSL certificates, reverse proxies, and load balancers.</li><li>
Strong troubleshooting skills across application, system, and integration layers.</li><li>
Experience supporting development teams in an Agile or DevOps-oriented environment.</li></ul><p></p><p>
Required Soft Skills</p><ul><li>
Strong customer-service mindset when supporting internal development teams.</li><li>
Ability to clearly communicate technical concepts to non-technical stakeholders.</li><li>
Detail-oriented, organized, and able to prioritize multiple tasks effectively.</li><li>
Proactive mindset with a focus on reliability, consistency, and continuous improvement.</li></ul><p></p><p>
Preferred Qualifications</p><ul><li>
Experience with monitoring tools to track service health and performance.</li><li>
Knowledge of containerization (Docker) or orchestration (Kubernetes).</li><li>
Familiarity with CI/CD and DevOps concepts (even if not the primary focus).</li><li>
Experience in regulated or security-conscious environments.</li><li>
Okta integration experience.</li><li>
Relevant technical certifications.</li></ul><p></p><p>
Clearance: Must be able to obtain and maintain a Secret clearance</p><p></p><p>
US Citizenship Required</p><p></p><p>
Location: Remote<br>
<br>
GDIT IS YOUR PLACE<br>
At GDIT, the mission is our purpose, and our people are at the center of everything we do.</p><p></p><ul><li>Growth: AI-powered career tool that identifies career steps and learning opportunities</li><li>Support: An internal mobility team focused on helping you achieve your career goals</li><li>Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off</li><li>Flexibility: Full-flex work week to own your priorities at work and at home</li><li>Community: Award-winning culture of innovation and a military-friendly workplace</li></ul><br>
OWN YOUR OPPORTUNITY<br>
Explore an enterprise IT career at GDIT and you&rsquo;ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.
</div></div><div><div><div><p>Work Requirements</p></div></div><div></div><div><div>
Years of Experience<div>
8 + years of related experience</div><ul><li>may vary based on technical training, certification(s), <i>or</i> degree</li></ul></div><div></div><div>
Certification</div><p></p><div>
Travel Required<div>
10-25%</div></div><div></div><div>
Citizenship<div>
U.S. Citizenship Required</div></div></div></div></div><div><p>
Salary and Benefit Information</p><div>
The likely salary range for this position is $119,000 - $161,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.<br>
View information about benefits and our total rewards program.</div><p>
About Our Work</p><div>
We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.</div><div>
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</div><div><i>
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</i></div></div></div>

Infrastructure Support Engineer – DevOps Toolchain Operations

Oracle

<div><p>Oracle Data Center Operations (DCO) has an opportunity for a Data Center Global Support Engineer who will be responsible for a wide variety of support and escalation across Data Center Operations. If you are ready to drive consistently great customer outcomes and accelerate the growth of our business, come join the Oracle Cloud Infrastructure (OCI) organization.
</p><p>You need to be highly motivated, self-driven and have a good combination of technical and support skills, while being focused on continual improvement within the operation. You will combine hands-on technical expertise with a passion for clear documentation and continual improvement&mdash;supporting escalations, incident response, and operational health across one or more data centers while strengthening the knowledge base that enables teams to move faster and deliver consistently great customer outcomes. Working with a global, multi-level team, you will lead performance analysis, proactively monitor facility health, and partner across functions and regions to drive process improvements, automation, and risk mitigation. You&rsquo;ll also play a key role in new region builds and expansions&mdash;serving as a primary liaison for expansion work and providing oversight for installations, repairs, inventory, logistics, and infrastructure upgrades to improve stability and efficiency. Periodic travel to OCI locations may be required to support build and operational activities.</p></div>
<br><div><p><b>Responsibilities
</b></p><p>You need to be highly motivated, self-driven, and have a combination of strong analytical, communication, and project skills. You will also:
</p><ul><li>Work with technicians, engineers, program managers, and partner teams to create and update documentation.
</li><li>Partner with SMEs to publish documentation for physical infrastructure, cloud products, security, and compliance.
</li><li>Review and audit documentation with SMEs to ensure clarity, quality, and consistency.
</li><li>Gather feedback and continuously improve documentation.
</li><li>Support operational responsibility for one data center; support additional sites as needed.
</li><li>Lead analysis of key operational metrics (capacity, temperature, availability, cleanliness, etc.) and drive improvements.
</li><li>Monitor facility health (power, cooling, security) and recommend actions to strengthen resilience and safety.
</li><li>Partner across teams/regions to improve processes using industry best practices (Lean; familiarity with Six Sigma a plus).
</li><li>Provide support for complex escalations.
</li><li>Participate in RCAs, document lessons learned, and implement corrective actions.
</li><li>Maintain an accurate, actionable knowledge base (issues, processes, solutions).
</li><li>Apply ITSM disciplines; ITIL experience preferred.
</li><li>Support new region builds and expansions (remote and onsite) to meet quality and schedule goals.
</li><li>Serve as liaison with project teams and engineering to manage timelines, dependencies, and capacity needs.
</li><li>Partner cross-functionally to uphold safety, readiness, and operational excellence during builds.
</li><li>Oversee installations, repairs, inventory, and logistics.
</li><li>Guide replacements/upgrades and support site improvements through implementation.
</li><li>Plan and execute rack deployments, installs, and physical network changes.
</li><li>Drive preventative maintenance and facility optimization (airflow/pressure, containment, power trains) to improve stability and efficiency.
</li><li>Lead moderately complex workstreams; track timelines and deliverables to meet requirements.
</li><li>Prioritize and delegate across initiatives; adapt plans as scope, resources, or timelines change.
</li><li>Identify and implement process/workflow improvements to increase efficiency and effectiveness.
</li><li>Measure impact, incorporate feedback, and iterate.
</li><li>Support special projects as needed.
</li></ul><p><b>Required Qualifications
</b></p><ul><li>Experience in data center operations, technical support, and/or engineering.
</li><li>Working knowledge of power, cooling, structured cabling, and connectivity.
</li><li>Basic understanding of network architecture and common protocols.
</li><li>Knowledge of OCI and cloud computing concepts.
</li><li>Experience supporting enterprise customers with a strong customer-outcome mindset.
</li><li>Ability to diagnose issues, identify root cause, and deliver durable fixes.
</li><li>Hands-on experience with enterprise server, storage, and networking technologies.
</li><li>Server administration experience, especially Linux/Unix.
</li><li>Process planning, evaluation, and documentation.
</li><li>Excellent written and verbal communication skills with strong attention to detail.
</li><li>Strong technical writing skills.
</li></ul><p><b>Preferred Job Qualifications
</b><br>
<b>Education and/or Experience:
</b><br>
11 years of experience in IT infrastructure support, server administration, or data center operations, design, and layout
<br>
<br>
OR
<br>
<br>
Bachelor's Degree in Computer Science, Engineering, Information Systems, Information Technology, or related field AND 7 years of experience in IT infrastructure support, server administration, or data center operations, design, and layout
<br>
<br>
OR
<br>
<br>
Master's Degree in Computer Science, Engineering, Information Systems, Information Technology, or related field AND 5 years of experience in IT infrastructure support, server administration, or data center operations, design, and layout
<br>
<br>
OR
<br>
<br>
Doctorate in Computer Science, Engineering, Information Systems, Information Technology, or related field AND 3 years of experience in IT infrastructure support, server administration, or data center operations, design, and layout.</p></div>

Data Center Operations Process Engineer

Daztech Private Limited

<p><b>Job Description:</b></p><ul><li>Oracle storage and systems support</li><li>Oracle Linux / Solaris / Unix Support to customers</li><li>Virtualization (KVM)</li><li>Able to demonstrate high initiative and ownership of issues</li><li>Able to work at a fast pace and achieve pre-determined billable utilization goals</li><li>Able to work at a high level independently, utilizing other resources with good judgment</li><li>Responsible supporting infrastructure technology implementations in Technology Support Services</li><li>Good written, verbal and interpersonal skills</li><li>Provide subject matter expertise, advice and consultancy for assigned technology and infrastructure systems</li><li>Installing and configuring hardware and different software products as per project requirement</li><li>Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support</li><li>Managing assigned projects and program components to deliver services in accordance with established objectives.</li><li>Complete time logs in helpdesk after completing tasks to ensure accurate and timely time tracking, project management and record.</li></ul><p><b>Required Qualifications:</b></p><ul><li>Minimum 1-3 years of experience.</li><li>Virtualization (KVM/ VMware)</li><li>Hands on experience for Oracle systems and storages</li><li>BS &ndash; computer science or equivalent</li><li>Linux administration</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>How much total experience you have?</li><li>Your Current Salary?</li><li>Your Expected Salary?</li><li>Do you have to serve notice period?</li><li>Are you the resident of Islamabad?</li></ul><p>Work Location: In person</p>

Customer Support Engineer

Snoonu

<div>
 <strong>
  🚀 Welcome to Your Next Adventure!
  <br/>
  <br/>
 </strong>
 The ideal candidate has to be passionate for technology, customer service, and metrics. This is an opportunity to oversee critical technical operations for our organization and help shape the future of our NOC and support functions.
 <br/>
 <br/>
 <strong>
  🛠 What You&rsquo;ll Get Your Hands On
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee monitoring of networks, servers, security systems, and critical applications to identify performance issues and outages.
  </li>
  <li>
   Investigate and troubleshoot technical problems, coordinating with other teams as needed.
  </li>
  <li>
   Develop, document, and implement processes and procedures for NOC and support operations.
  </li>
  <li>
   Manage incident response processes, ensuring prompt resolution and documentation.
  </li>
  <li>
   Communicate effectively with stakeholders and leadership regarding status and incidents.
  </li>
  <li>
   Identify opportunities for improvement in tools, systems, and team capabilities.
  </li>
  <li>
   Perform root cause analysis on major incidents and outages.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🧙&zwj;&male;️ The Magic You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3+ years experience NOC and/or technical support teams.
  </li>
  <li>
   Deep understanding of networking, infrastructure and application monitoring in the cloud. (AWS)
  </li>
  <li>
   Experience in monitoring and metrics tools (ELK, CloudWatch, Datadog, etc).
  </li>
  <li>
   Experience with Container orchestrator tools (K8s / ECS / etc).
  </li>
  <li>
   Experience in Incident management .
  </li>
  <li>
   Experience on ticket management tools (Jira).
  </li>
  <li>
   Experience in L1, L2 support.
  </li>
  <li>
   Excellent communication skills.
  </li>
  <li>
   Mid level experience managing Linux environments.
  </li>
  <li>
   Mid level scripting / programming skills (Bash / Python / .NET ).
  </li>
  <li>
   Strong analytical and problem-solving skills.
  </li>
  <li>
   Availability to work off-hours and on-call rotations as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Inside Snoonu&rsquo;s Universe
  <br/>
  <br/>
 </strong>
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 <br/>
 <br/>
 <strong>
  The Dream We&rsquo;re Chasing
  <br/>
  <br/>
 </strong>
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 <br/>
 <br/>
 <strong>
  The Quest We&rsquo;re On
  <br/>
  <br/>
 </strong>
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 <br/>
 <br/>
 <strong>
  Our Everyday Superpowers
  <br/>
  <br/>
 </strong>
 <strong>
  👥 Be Customer Obsessed
 </strong>
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 <br/>
 <br/>
 <strong>
  💪 Act with Integrity:
 </strong>
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 <br/>
 <br/>
 <strong>
  🧪 Be Curious and Creative:
 </strong>
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 <br/>
 <br/>
 <strong>
  🏅Lead by Example and Take Ownership:
 </strong>
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 <br/>
 <br/>
 <strong>
  🚀 Work Smart and Deliver Results
 </strong>
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 <br/>
 <br/>
 <strong>
  👨&zwj;💼 It's All About People:
 </strong>
 &ldquo;Be a team player; together we are stronger.&rdquo;
 <br/>
 <br/>
 <strong>
  Perks &amp; Worklife Magic At Snoonu
  <br/>
  <br/>
 </strong>
 <strong>
  🌐 Global Vibes
 </strong>
 &ndash; Collaborate with a worldwide crew.
 <br/>
 <br/>
 <strong>
  🧠 Brain Boosters
 </strong>
 &ndash; Learning budgets, access to courses, and tools for your growth.
 <br/>
 <br/>
 🚒
 <strong>
  Builder&rsquo;s Playground
 </strong>
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 <br/>
 <br/>
 🏝️
 <strong>
  Flexible Time Off
 </strong>
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 <br/>
 <br/>
 🛠️
 <strong>
  Agile Everything
 </strong>
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 <br/>
 <br/>
 <strong>
  Great Place to Work&reg; Certified
  <br/>
  <br/>
 </strong>
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 <br/>
 <br/>
 <strong>
  Certified for Excellence
  <br/>
  <br/>
 </strong>
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 <br/>
 <br/>
 <strong>
  Beyond the Code: Giving Back Matters
  <br/>
  <br/>
 </strong>
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 <br/>
 <br/>
 <strong>
  Diversity Isn&rsquo;t Just a Buzzword
  <br/>
  <br/>
 </strong>
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 <br/>
 <br/>
 <strong>
  Let&rsquo;s Build the Future Together
  <br/>
  <br/>
 </strong>
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 <br/>
 <br/>
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>


Support Engineer

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div><div>
What will be your impact?</div></div><div><ul><li><div>
Ensure System Reliability: Help maintain the smooth, secure, and efficient operation of our Server infrastructure, directly impacting business continuity and user productivity.</div></li></ul></div><div><ul><li><div>
Resolve Critical Issues: Be the first line of defense in diagnosing and resolving Tier 1 and Tier 2 technical issues related to servers, networking, and security, minimizing downtime for end-users and customers.</div></li></ul></div><div><ul><li><div>
Strengthen Security Posture: Assist in the maintenance of security software and vulnerability management tools to protect organizational data and assets from external threats.</div></li></ul></div><div><ul><li><div>
Support Key Projects: Contribute to the successful deployment, patching, and documentation of new applications and solutions across the business.</div></li></ul></div><div><div><br>
What are we looking for?</div></div><div><ul><li><div>
Foundational Knowledge: Solid understanding of Microsoft Windows Server OS, Linux OS, and Azure Native services.</div></li></ul></div><div><ul><li><div>
Troubleshooting Skills: Ability to logically diagnose and resolve technical issues.</div></li></ul></div><div><ul><li><div>
Education/Experience: An Associate's or Bachelor's degree in a technical field, or 3+ years of relevant professional experience.</div></li></ul></div><div><ul><li><div>
Communication: Great communication skills, both verbal and written, with the ability to represent professional communication for external partners and customers.</div></li></ul></div><div><ul><li><div>
Flexibility: Willingness to work outside of standard business hours as situations demand.</div></li></ul></div><div><ul><li><div>
Organization and Accountability: Ability to work in team contexts and independently, maintaining a project/task list, reporting progress and documenting time.</div></li></ul></div><div><div><br>
What would we love to see?</div></div><div><ul><li><div>
Scripting Experience: Basic experience with automation scripting to manage and configure Windows, Linux, and Azure environments.</div></li></ul></div><div><ul><li><div>
Virtualization Familiarity: Hands-on experience with server virtualization technologies.</div></li></ul></div><div><ul><li><div>
Azure Advanced Skills: Experience with advanced Azure services, such as Azure Networking and Network Security Groups, KQL, and log file analysis.</div></li></ul></div><div><ul><li><div>
Monitoring Tools: Experience working with system monitoring tools to proactively identify performance or availability issues.</div></li></ul></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Junior DevOps Engineer

<div>
 <p>
  <strong>
   We're looking for Senior Systems Engineer / IT Infrastructure Engineer
  </strong>
 </p>
 <p>
  <strong>
   Company:
  </strong>
  Teleperformance
 </p>
 <p>
  <strong>
   Location:
  </strong>
  On-site &ndash; TP Egypt (Kattameya)
 </p>
 <p>
  <strong>
   Shift:
  </strong>
  9-Hour Shift (Including breaks)
 </p>
 <p>
  <strong>
   Work Week:
  </strong>
  5 Days / Rotational On-Call Support
 </p>
 <p>
  <strong>
   Department:
  </strong>
  IT Infrastructure &amp; Operations
 </p>
 <p>
  <strong>
   Reports To:
  </strong>
  IT Portfolio Manager
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Overview
  </strong>
 </p>
 <p>
  As a
  <strong>
   Senior Systems Engineer
  </strong>
  , you will be the final tier of technical expertise. You are responsible for the design, implementation, and optimization of complex IT infrastructure. You will act as a last-level specialist, ensuring stable, secure, and standardized IT services across the enterprise.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Infrastructure Design &amp; Ops:
   </strong>
   Manage the lifecycle of specialized IT topics including Virtualization (VMware, Proxmox), Terminal Servers, Linux/Windows environments, and Backup/Recovery (Veeam).
  </li>
  <li>
   <strong>
    Security &amp; Monitoring:
   </strong>
   Oversee antivirus/endpoint protection, secure file transfer (SFT), and comprehensive monitoring solutions.
  </li>
  <li>
   <strong>
    Expert Support:
   </strong>
   Independently handle incidents, problems, and escalations up to last-level support.
  </li>
  <li>
   <strong>
    Project Coordination:
   </strong>
   Lead technical designs for IT projects and coordinate deliverables with external service providers and internal teams.
  </li>
  <li>
   <strong>
    Automation:
   </strong>
   Design and implement automation solutions (scripting) and maintain high-quality technical documentation.
  </li>
  <li>
   <strong>
    ITSM Roles:
   </strong>
   Act as Incident, Problem, or Change Manager while adhering to strict ISMS and confidentiality policies.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Qualifications
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Education:
   </strong>
   Bachelor&rsquo;s degree in Computer Science or IT.
  </li>
  <li>
   <strong>
    Experience:
   </strong>
   Minimum
   <strong>
    5 years
   </strong>
   of hands-on systems engineering in enterprise environments.
  </li>
  <li>
   <strong>
    Technical Skills:
   </strong>
   Expert knowledge of VMware, Proxmox, and Veeam.
  </li>
  <li>
   <strong>
    Certifications:
   </strong>
   ITILv4 Foundation.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Language Proficiency:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    English:
   </strong>
   Minimum
   <strong>
    B1 Level
   </strong>
   (Fluent).
  </li>
  <li>
   <strong>
    Personal Attributes:
   </strong>
   Strong analytical skills, resilience, and a team-oriented mindset for an international environment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   How to Apply
  </strong>
 </p>
 <p>
  If you meet the technical and language requirements, please send your updated CV to:
  <strong>
   mahiiemuhammed@gmail.com
  </strong>
 </p>
 <p>
  <em>
   Please use the subject line:
  </em>
  <strong>
   <em>
    Application: Senior Systems Engineer.
   </em>
  </strong>
 </p>
 <p>
 </p>
</div>


System Engineer

Impact Business Technologies

<p>Job Posting &ndash; System Engineer (Cloud &amp; Systems)</p><p>Position Title: System Engineer &ndash; Cloud</p><p>Department: Information Technology</p><p>Location: Islamabad</p><p>Employment Type: Full-Time</p><p>Reports To: Manager IT</p><p>About the Role</p><p>We are seeking a motivated System Engineer &ndash; Cloud &amp; Systems to support the organization&rsquo;s cloud platforms, Microsoft 365 services, on-premises servers, and hosting infrastructure. The role offers hands-on exposure to modern IT environments, including cloud services, virtualization, enterprise messaging systems, and infrastructure operations.</p><p>The selected candidate will assist senior engineers in maintaining both cloud and on-premises infrastructure, supporting ongoing cloud migration initiatives, Exchange environments, and hosting platforms, while ensuring system reliability, performance, and security.</p><p>Key Responsibilities</p><p>Cloud &amp; Microsoft 365 Support</p><ul><li>Support Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive.</li><li>Assist with mailbox migrations, user provisioning, license assignments, and tenant administration.</li><li>Monitor cloud services, system alerts, and service health dashboards.</li><li>Support Azure AD identity and access management tasks.</li></ul><p>Systems &amp; Server Management</p><ul><li>Assist in managing Windows Server environments and Active Directory services.</li><li>Support on-premises Exchange Server administration, including mailbox management and system monitoring.</li><li>Maintain enterprise email services across hybrid or on-premises environments.</li><li>Support virtualization platforms such as Hyper-V or VMware.</li><li>Perform routine server health checks, system monitoring, and patch management.</li></ul><p>Hosting &amp; Infrastructure Services</p><ul><li>Assist in maintaining hosting infrastructure and multi-tenant environments for email and application hosting.</li><li>Support web hosting services, DNS management, and domain configurations.</li><li>Monitor server resource utilization, uptime, and system performance.</li><li>Assist with backup management and disaster recovery validation.</li></ul><p>Systems Operations</p><ul><li>Assist with server monitoring, patching, updates, and backups.</li><li>Support infrastructure maintenance and system optimization tasks.</li><li>Perform routine system validations and operational checks.</li></ul><p>Security &amp; Best Practices</p><ul><li>Support Multi-Factor Authentication (MFA) enforcement and identity reviews.</li><li>Assist in endpoint security monitoring and compliance activities.</li><li>Follow and help maintain IT security policies, SOPs, and documentation.</li></ul><p>Automation &amp; Documentation</p><ul><li>Assist in creating basic automation scripts and workflows (PowerShell).</li><li>Maintain technical documentation, system configuration records, and knowledge base articles.</li></ul><p>Learning &amp; Development</p><ul><li>Participate in cloud migration and infrastructure modernization projects.</li><li>Gain hands-on experience working with Microsoft 365, Exchange, servers, and virtualization technologies.</li><li>Work closely with senior engineers to develop advanced cloud and infrastructure skills.</li></ul><p>Required Qualifications</p><ul><li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or related field.</li><li>2&ndash;3 years of experience in IT systems support, server administration, or cloud operations.</li></ul><p>Basic Knowledge Of</p><ul><li>Microsoft 365 administration</li><li>Windows Server and Active Directory</li><li>Exchange Server (basic administration)</li><li>Networking fundamentals (TCP/IP, DNS, DHCP)</li><li>Server monitoring and system troubleshooting</li></ul><p>Personal Attributes</p><ul><li>Strong learning mindset and interest in cloud technologies</li><li>Good analytical and troubleshooting skills</li><li>Ability to work collaboratively in a team environment</li></ul><p>Preferred Skills / Certifications</p><ul><li>Microsoft Azure Fundamentals (AZ-900) &ndash; preferred or in progress</li><li>Microsoft 365 Fundamentals</li><li>Basic PowerShell scripting knowledge</li><li>Exposure to virtualization platforms (VMware / Hyper-V)</li></ul><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

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