infrastructure support specialist

Norconsult Telematics

<div>
 
 
 Position Objectives
 
 
 
 The IT Specialist will support and maintain a telecom OSP network implementation tracking platform built on the Odoo platform (Web &amp; Mobile). The role is responsible for providing application technical support, coordinating infrastructure operations, and enabling effective user adoption across both field and office teams. The position ensures system stability, performance, cybersecurity compliance, and operational continuity while supporting telecom project teams through training, technical troubleshooting, and system administration.
 
 
 
 
 
 
 Job Description &amp; Responsibilities
 
 
 <ul>
 <li>
 Provide Level 1 and Level 2 technical support for the Odoo-based platform.
 </li>
 <li>
 Troubleshoot system issues related to work orders, field inspections, asset tracking (PN/SN), and project tracking modules.
 </li>
 <li>
 Support mobile application users including field engineers and inspectors.
 </li>
 <li>
 Manage user accounts, roles, access rights, and permissions.
 </li>
 <li>
 Coordinate bug fixes, system enhancements, and updates with the development team.
 </li>
 <li>
 Support User Acceptance Testing (UAT) and system release validation.
 </li>
 <li>
 Maintain system documentation, configuration records, and change logs.
 </li>
 <li>
 Conduct training sessions in Arabic and English for system users.
 </li>
 <li>
 Prepare user manuals, SOPs, and quick reference guides.
 </li>
 <li>
 Provide onboarding support for new users and operational teams.
 </li>
 <li>
 Deliver post-go-live support and hypercare during system rollouts.
 </li>
 <li>
 Promote compliance with digital workflows and system usage standards.
 </li>
 <li>
 Monitor and maintain application servers operating on Linux.
 </li>
 <li>
 Coordinate operating system patching, security updates, and server maintenance.
 </li>
 <li>
 Monitor PostgreSQL database performance and health.
 </li>
 <li>
 Troubleshoot network connectivity issues including VPN access, firewall rules, and DNS configuration.
 </li>
 <li>
 Validate system backups and disaster recovery procedures.
 </li>
 <li>
 Coordinate with cloud hosting providers for system infrastructure management.
 </li>
 <li>
 Manage SSL certificates and ensure compliance with cybersecurity policies.
 </li>
 <li>
 Monitor system uptime, application performance, and incident resolution metrics.
 </li>
 <li>
 Track user adoption and system usage across operational teams.
 </li>
 <li>
 Prepare periodic technical performance and support reports.
 </li>
 <li>
 Identify and recommend improvements to enhance system performance, automation, and operational efficiency.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, Information Systems, or a related field.
 </li>
 <li>
 3&ndash;6 years of experience in ERP/Odoo application support, infrastructure administration, or application technical support roles.
 </li>
 <li>
 Experience supporting web and mobile applications in enterprise environments.
 </li>
 <li>
 Experience working in telecom or infrastructure project environments is strongly preferred.
 </li>
 <li>
 Strong experience with Odoo (Community Edition preferred) and understanding of ERP workflows.
 </li>
 <li>
 Basic knowledge of Python programming (preferred).
 </li>
 <li>
 Familiarity with PostgreSQL database administration.
 </li>
 <li>
 Knowledge of Windows and Linux server administration.
 </li>
 <li>
 Good understanding of networking fundamentals including TCP/IP, DNS, VPN, and firewall configurations.
 </li>
 <li>
 Experience with patch management, server hardening, backup validation, and disaster recovery procedures.
 </li>
 <li>
 Exposure to cloud or virtualized environments (OCI, AWS, Azure) is preferred.
 </li>
 <li>
 Strong troubleshooting, documentation, and communication skills.
 </li>
 <li>
 Ability to work independently while coordinating with technical teams and field users
 </li>
 </ul>
</div>

IT Specialist – Odoo ERP

Panasonic

<div>Overview: Our Tier II Support Specialist provides technical support to Panasonic customers in a fast-paced desktop, server and infrastructure environment. Excellent customer service, strong analytical and problem-solving skills are needed to be successful in this position. Responsibilities:
<div><div>
Essential Job Functions:</div><div><ul><li>
Resolve complex issues requiring detailed systems and applications knowledge that have been escalated from Tier I.</li></ul></div><div><ul><li>
Ensure all tickets/escalations are followed up with in a timely and efficient manner</li></ul></div><div><ul><li>
Escalate and work closely with software engineers when an issue arises beyond Tier II capabilities</li></ul></div><div><ul><li>
Work to document processes by creating SOP&rsquo;s and maintaining them for training and ISO purposes</li></ul></div><div><ul><li>
Maintain system capabilities by testing existing equipment and programs when new features are rolled out.</li></ul></div><div><ul><li>
Try out new systems and software when applicable.</li></ul></div><div><ul><li>
Train new users on proper use of software.</li></ul></div><div><ul><li>
Other duties as assigned</li></ul></div></div><div><div> 
Job Requirements:</div><div><ul><li>
Previous call center experience preferred</li></ul></div><div><ul><li>
Fundamental understanding of electronics required</li></ul></div><div><ul><li>
Ability to read and understand technical documents and manuals</li></ul></div><div><ul><li>
Ability to perform multiple tasks simultaneously</li></ul></div><div><ul><li>
Ability to work in a diverse, team-based environment</li></ul></div><div><ul><li>
Ability to work independently with limited guidance</li></ul></div><div><ul><li>
Ability to perform comfortably in a fast-paced, deadline-oriented work environment</li></ul></div><div><ul><li>
Ability to follow established practices and procedures in analyzing situations or data from which answers can be readily obtained</li></ul></div><div><ul><li>
Excellent oral and written skills; ability to respond positively to customer emotions, stress and negative circumstances; ability to overcome objections using skillful persuasion</li></ul></div><div><ul><li>
Intermediate skills with Microsoft Office Suite including Excel and PowerPoint</li></ul></div><div>
Benefits &amp; Perks &ndash; What&rsquo;s In It For You 
Panasonic is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, and social health. Here&rsquo;s what you can expect:</div><div><ul><li>
Health Benefits &ndash; Medical, dental, and vision.</li></ul></div><div><ul><li>
Voluntary Benefits &ndash; Life, accident, critical illness, disability, and pet insurance.</li></ul></div><div><ul><li>
Panasonic Retirement Savings &amp; Investment Plan (PRSIP) &ndash; 401(k) plan with company matching contributions.</li></ul></div><div><ul><li>
Paid Time-Off Benefits &ndash; PTO, holidays, and volunteering (company sponsored events)</li></ul></div><div><ul><li>
Health Management and Wellbeing Programs &ndash; EAP, virtual health management (Teledoc), Lifestyle program, Diabetes Management (Livongo), Mindful by Blue KC, and A Healthier You program. Eligibility for each benefit may vary based on employment status, location, and length of service.</li></ul></div><div> 
We Take Opportunity Seriously: 
At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.</div><div> 
The wage range of $18.00-$21.00 is just one component of Panasonic&rsquo;s total package. Actual compensation varies depending on the individual&rsquo;s knowledge, skills, experience, and location. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.</div><div>
We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, send us your application!</div></div><div> 
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.</div><div> 
Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S.</div><div> 
Thank you for your interest in Panasonic.</div> 

Salary Range: 18.00-21.00</div>

Tier II Technical Support

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The IT Executive will provide advanced IT support services, ensuring the optimal use of hardware and software technologies, enhancing system performance, and securing data. With over 3 years of experience in IT service support, the IT Executive will be responsible for providing technical assistance, advising on IT equipment upgrades, and staying current with technological advancements. The ideal candidate will play a key role in designing and implementing networks and will support the organization&rsquo;s IT infrastructure through effective problem-solving and proactive actions.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 
 Technical Support &amp; System Maintenance:
 
 
 
 <ul>
 <li>
 Deliver Tier 1-2 support via phone, portal, and remote tools; maintain &le; 10-min average first response and 90% SLA compliance.
 </li>
 <li>
 Perform root-cause analysis, build knowledge-base articles, and escalate complex issues to management.
 </li>
 <li>
 Install, modify, and perform minor repairs on computer hardware and software systems.
 </li>
 <li>
 Monitor hardware, software, and system performance metrics to ensure optimal operation.
 </li>
 <li>
 Update computer software and upgrade hardware and systems as required.
 
 
 </li>
 </ul>
 
 Infrastructure Design &amp; Implementation
 
 
 
 <ul>
 <li>
 Assist in the design and implementation of networks, ensuring compatibility and performance.
 </li>
 <li>
 Support Wi-Fi and LAN connectivity, including configuration and troubleshooting.
 </li>
 <li>
 Endpoint, server, and SaaS administration (Windows, macOS, O365/Google Workspace, basic scripting).
 
 
 </li>
 </ul>
 
 User Consultation &amp; Training
 
 
 
 <ul>
 <li>
 Consult with users to determine appropriate hardware and software needs and assist in placing orders.
 </li>
 <li>
 Train users on new software, either in person or through various tutorial channels, often in collaboration with the technical team.
 
 
 </li>
 </ul>
 
 System Testing &amp; Compatibility
 
 
 
 <ul>
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 Test the compatibility of new programs with existing systems, ensuring seamless integration and performance.
 </li>
 <li>
 Keep track of technological advancements and trends in IT support to advise on necessary updates and improvements.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Minimum of 3 years of experience in IT service support or a related role.
 </li>
 <li>
 Strong understanding of computer hardware, software systems, and IT service management.
 </li>
 <li>
 Experience with Jira Service Desk management for ticketing, as well as general knowledge of other essential tools such as Notion, Slack, Miro, etc.
 </li>
 <li>
 Experience in updating software, upgrading hardware, and systems.
 </li>
 <li>
 Proven ability to troubleshoot and resolve complex IT issues.
 </li>
 <li>
 Knowledge of network design and implementation.
 </li>
 <li>
 ITIL, Network+, MCSA, and CCNA certifications are advantageous.
 </li>
 <li>
 Excellent communication skills, with the ability to train and support users at all levels.
 </li>
 <li>
 Ability to work independently and as part of a technical team.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 [Not required, but needed for plus]
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

IT Engineer

Lloyds Technology Centre

<div>End Date
Friday 29 May 2026
We Support Flexible Working &ndash; Click here for more information on flexible working options
Flexible Working Options
Hybrid Working
Job Description Summary
The Lead Infrastructure Specialist will lead a team of Infrastructure Specialists within a lab or platform, managing one or more Technical Infrastructure Products. Accountable for the associated Infrastructure strategy/ security strategy and technical product roadmaps across the Lab/Platform. Includes measuring and reporting effectiveness of process improvements to senior stakeholders
Job Description
<ul><li>Exp : 15+ years</li><li>
Location : hyderabad.</li></ul>
Day‑to‑Day, You&rsquo;ll:
Hands‑on Engineering &amp; Platform Delivery<ul><li>
Be hands‑on, building and maintaining hybrid products and services in your specialist area across the Private Cloud Platform.</li><li>
Lead technical conversations with stakeholders of varying levels of technical background, including Senior Management and other SMEs.</li><li>
Drive best‑in‑class approaches to automation, security, standardisation, and operational stability.</li><li>
Act as a strong collaborator across internal teams, external partners, and 3rd parties to deliver outcomes effectively.</li><li>
Provide education and mentorship on infrastructure engineering topics to support teams and drive capability uplift.</li><li>
Be an SME in a key infrastructure domain while continuing to expand your knowledge across the wider hybrid platform.</li></ul><div></div>
Backup and Recovery (BUR) &ndash; Ownership &amp; Accountability (Embedded)
As Team Manager, you will provide end‑to‑end ownership of Backup and Recovery (BUR), ensuring the platform consistently meets resilience, recoverability, and control expectations.<ul><li>
Own and lead the Backup and Recovery (BUR) capability for the Private Cloud Platform, ensuring enterprise‑grade data protection, recoverability, and resilience across business‑critical services.</li><li>
Define, implement, and continuously improve backup, restore, and recovery strategies aligned to availability, resilience, and disaster recovery objectives.</li><li>
Provide end‑to‑end accountability for BUR outcomes including backup architecture, operational execution, tooling integration, monitoring, reporting, and continuous optimisation.</li><li>
Establish and govern restore validation and recovery testing as a routine discipline (not an exception), ensuring recoverability is proven and measurable.</li><li>
Drive alignment to defined RTO/RPO objectives, ensuring recovery readiness is understood, tested, and evidenced.</li><li>
Lead and embed BUR standards, patterns, and controls across workloads and platforms&mdash;ensuring consistency, auditability, and sustainability.</li><li>
Partner with Architecture, Security, Risk, and Operations to ensure BUR controls meet regulatory, compliance, and audit expectations.</li><li>
Act as the escalation point for Level 3/4 BUR-related incidents, driving root-cause analysis, corrective actions, and long-term preventative improvements.</li><li>
Champion automation and standardisation to deliver reliable, scalable, cost-effective BUR services while improving platform resilience.</li></ul><div></div>
People Leadership &amp; Team Management<ul><li>
Provide line management and day‑to‑day leadership for a team of infrastructure engineers, ensuring clarity of purpose and strong delivery outcomes.</li><li>
Set clear goals, priorities, and expectations aligned to platform strategy, and manage delivery commitments effectively.</li><li>
Coach, mentor, and develop colleagues through regular feedback, structured development plans, and hands‑on technical guidance.</li><li>
Build a high-performing culture grounded in collaboration, inclusion, accountability, and continuous improvement.</li><li>
Manage team health and sustainability by balancing capacity, demand, wellbeing, and technical debt.</li></ul></div>

Lead Infrastructure Specialist

Atria Health and Research Institute

<div>
 About Atria:
 
 
 Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care in New York, South Florida, Los Angeles (2026), and through 24/7 telemedicine globally.
 
 
 Our multi-specialty team of 60+ top in-house physicians provides proactive, preventive, and precision-based care for Atria members and their families. We aim to optimize lifespan and healthspan through meticulous screening, leading-edge therapeutics, and tailored interventions designed to prevent disease and detect it at the earliest possible stages.
 
 
 Each member's care is led by a dedicated Chief Medical Officer who collaborates with specialists in cardiology, neurology, pediatrics, women's health, endocrinology, integrative health, performance and movement, nutrition, and more.
 
 
 Through our nonprofit Atria Research Institute and Public Health Institute, we also work to accelerate the translation of medical breakthroughs and expand access to preventive care for as many people as possible.
 
 
 ROLE
 
 
 Atria's IT environment is designed to couple the agility of a startup with the quality of top-tier service organizations with the rigor of traditional healthcare, and we are looking for a creative hands-on IT Specialist who can operate across this spectrum, supporting both corporate and clinical IT systems. Atria's customer service model is inspired by top hospitality and luxury experiences and we expect our internal team members including IT to deliver the same level of quality to our employees.
 
 
 With regard to corporate IT systems, the IT Specialist will be responsible for supporting end-user devices for our multi-hundred employee base, on-prem and cloud infrastructure to support our clinical information systems (including a full imaging center, pharmacy and lab), corporate office IT / network infrastructure, a high-end medical clinic's IT and AV infrastructure, and the entire suite of software tools that allow our teams to serve our members in a secure and productive manner. The IT Specialist is expected to be hands-on with a demonstrated ability to efficiently manage their own time and priorities, utilize resources, deliver timely and accurate stakeholder updates, and deliver with technical and service quality.
 
 
 With regard to clinical IT systems, the IT Specialist will support the core systems that run our medical practice - the electronic health record (EHR), imaging systems (PACS), pharmacy systems, labs/diagnostics, movement, safety and compliance, and other clinical systems as necessary to maintain and grow Atria. The specialist is not expected to have domain knowledge of these applications and will rely on vendors for domain specific support, but is expected to support onboarding/offboarding, network setup and ongoing availability of these systems, including OS-specific client applications on employee devices.
 
 
 The IT Specialist will adhere to guidelines within the IT budget, interface directly with outside vendors, assist with the setup of new users and user attrition, answer technical inquiries, track inventory,
 
 
 provide user training, and identify effective solutions when requested. Must have strong technical knowledge and be able to communicate effectively to understand the problem and explain its solution to non-technical users including senior level professionals in multiple healthcare roles.
 
 
 This role will report to the Chief Information Officer as part of the Product &amp; Technology organization.
 
 
 
 Essential Functions
 
 
 
 <ul>
 <li>
 Support "help desk" function for both corporate and clinical teams and assure maximum service satisfaction, resolve issues, and ensure optimal device and network availability and security
 </li>
 <li>
 Support onboarding and offboarding of users including purchase, hardware setup, management of email domain, phones, and other systems along with SaaS subscriptions
 </li>
 <li>
 Troubleshoot and support the resolution of interface issues with medical equipment, EMR and other systems/vendors
 </li>
 <li>
 Support and troubleshoot wifi / networking within firewall and access point systems in corporate and clinical offices
 </li>
 <li>
 Support IT and AV within Atria's healthcare clinic including hospitality-led member suites
 </li>
 <li>
 User accounts and network connectivity for systems for Safety / Compliance (Navex), Med Records (Epic, Zus, ..), Imaging (Ambra, Syngo, ..), Labs (LIMS, lab interfaces), Genomics data exchange, 3rd party diagnostics, Wearables
 </li>
 <li>
 Where appropriate, support Atria's policies around Patient Data Protection and Information Security including HIPAA and HITRUST both in physical and digital manifestation of data
 </li>
 <li>
 Onsite printers, fax, scanners, and ongoing maintenance where required
 </li>
 <li>
 Partner with internal product operations team to support Atria-unique clinical needs integrated with EHR across patient data, care plans, scheduling, etc.
 </li>
 <li>
 Continually identify opportunities to optimize budget for IT
 </li>
 <li>
 Support onsite and remote troubleshooting through diagnostic techniques
 </li>
 <li>
 Provide end user training as needed
 </li>
 <li>
 Maintain asset inventory across end user and organizational assets
 </li>
 <li>
 Provide timely and accurate updates on IT risks, issues, resolutions and expenditures
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 BSc/BA in IT or Computer Science or relevant field preferred
 </li>
 <li>
 Minimum of 3 - 5 years' experience in a IT Specialist role at a major hospital or complex healthcare setting with multiple elements of Atria's services
 </li>
 <li>
 Tech savvy with strong working knowledge of identity management, office productivity, mobile device management, databases, computer systems, mobile devices, and other relevant tech
 </li>
 <li>
 Experience with new office setup across networking, devices, and infrastructure
 </li>
 <li>
 Vendor management with demonstrated ability to drive vendor's customer service and cost terms
 </li>
 <li>
 Ability to adhere to a responsible IT budget for per-employee and organization-wide expenses
 </li>
 <li>
 Ability to diagnose and resolve technical issues across all areas of responsibility
 </li>
 <li>
 Modern technology stack experience (Okta, Google, Apple/Mac) and networking experience (Fortinet, Ubituiti)
 </li>
 <li>
 Proficiency in English, spoken and written, and proactive communication skills
 </li>
 <li>
 Commitment to high quality customer service akin to luxury service brands
 </li>
 <li>
 Organized and detail oriented
 </li>
 <li>
 Thrives a fast-paced start-up environment with changing requirements and uncertain work hours
 </li>
 <li>
 On site in Palm Beach
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 At Atria, we are proud to offer every member of the Atria team:
 
 
 <ul>
 <li>
 Excellent health and wellness benefits, 100% paid by Atria effective date of hire
 </li>
 <li>
 OneMedical membership for employees &amp; dependents giving access to 24/7 virtual care
 </li>
 <li>
 Fertility &amp; family planning
 </li>
 <li>
 Company-covered preventive health screenings through partner hospitals (Calcium score)
 </li>
 <li>
 Fitness Perks including Wellhub +
 </li>
 <li>
 401k contributions and 4% match starting after 6 months
 </li>
 <li>
 Flexible Time Off
 </li>
 <li>
 Continuing medical education (CME) and CEU support for professional licensure
 </li>
 <li>
 Time to give back and make an impact in underserved communities
 </li>
 </ul>
</div>

IT Specialist

American United School of Kuwait (AUS)

<div>Empower Innovation as Our Technology Specialist
Imagine a workplace where technology drives learning, collaboration, and growth. As our Technology Specialist, you will play a vital role in ensuring that our systems run seamlessly, supporting both staff and students in a dynamic educational environment.
Key Responsibilities:<ul><li>
Provide technical support and troubleshooting for hardware, software, and network systems</li><li>
Maintain and upgrade IT infrastructure to ensure reliability and security</li><li>
Collaborate with faculty and staff to integrate technology into teaching and operations</li><li>
Train and guide users on effective use of digital tools and platforms</li><li>
Ensure compliance with IT policies and data protection standards</li></ul>
Requirements:<ul><li>
A Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>
Proven experience in IT support and systems administration</li><li>
Strong problem-solving skills and ability to work under pressure</li><li>
Bilingual proficiency (English and Arabic) to effectively support diverse users</li><li>
A passion for leveraging technology to enhance learning and organizational efficiency</li></ul>
If you are ready to bring expertise, innovation, and tech skills to our team, we would love to hear from you
euqrZFLzTp</div>

Technology Specialist

Naba Enterprises

Please note that only Saudi Nationals are eligible for this position. Arabic-speaking candidates from other nationalities will not be considered.The L3 System &amp; Infrastructure Specialist is responsible for designing, implementing, and optimizing IT infrastructure and system solutions to ensure scalability, stability, and high availability. This role involves leading system integrations, troubleshooting complex issues, planning disaster recovery strategies, and optimizing system performance. Additionally, the L3 Specialist plays a key role in mentoring L2 engineers, enforcing compliance, and driving infrastructure enhancements. Description System &amp; Infrastructure Management Design, plan, and operate IT infrastructure and systems to ensure efficiency and scalability Ensure high availability of infrastructure services, optimizing system uptime and performance Lead the implementation of new IT infrastructure and system solutions for company projects Ensure backup and disaster recovery procedures are properly implemented and tested Troubleshooting and Issue Resolution Diagnose and resolve advanced system issues, ensuring minimal downtime and proactive resolution Lead collaboration efforts with IT teams and vendors for critical issue resolution Ensure comprehensive documentation of system incidents, root cause analyses, and resolution strategies Provide expert technical guidance to junior team members, end-users, and IT teams Compliance and Change Management Oversee adherence to change management protocols and ensure process improvements Monitor compliance within the team and escalate critical issues Lead closure of audit findings and compliance reviewsSpecial Projects: Lead, manage and execute the specific projects/ tasks assigned by the management from time to time as per business needs, with in the allocated time frame MIS &amp; Reporting Assist in the preparation of timely and accurate departmental statements and reports to meet company and department requirements, policies, and standards.Education Experience Skills: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.Preferred certifications: Microsoft Certified: Azure Administrator Associate 5+ years of experience in system administration, including server and application management Proficiency in configuring and troubleshooting servers, operating systems, and IT systems Knowledge of system security measures and compliance standards Familiarity with scripting languages (e.g., PowerShell, Bash) for automationPay: ﷼20,000.00 - ﷼22,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>system administration, including server and application: 5 years (Preferred)</li></ul>Work Location: In person

System and Infra Specialist L3 ( Saudi National)

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