infrastructure technician

Amazon.com

<div><div>DESCRIPTION<div>
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help.
 
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. 
 
Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician to join our expanding Infrastructure Operations team. 
 
Data Center Operations designs, installs and maintains the world&rsquo;s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region. 
 
Key job responsibilities 
In this role as a Data Center Operations Technician, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes: 
 
 
<ul><li>You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices so they operate on a 24/7 basis.</li><li>You will maintain a high level of system reliability and availability.</li><li>You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.</li><li>You will share knowledge and help train less technical staff on the best practices related to all service owner issues.</li><li>You will contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews.</li><li>You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.</li><li>You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.</li><li>You will participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.</li><li>You have the knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge</li><li>You will contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.</li><li>More experienced technicians may assist in training less experienced members of the team.</li></ul> 
A day in the life 
<ul><li>You will support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.),</li><li>You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including rack install, server break/fix, rack decom etc.</li><li>You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.</li><li>Show a strong aptitude for troubleshooting and problem solving</li><li>You will be involved with site management and maintain tidiness in operation areas</li><li>Your role involves covering 24x7 shift rotation</li></ul> 
About the team 
Diverse Experiences 
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
 
Why AWS
 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Inclusive Team Culture
 
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. 
 
Mentorship and Career growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
 
 
Work/Life Balance 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.</div></div><div>
BASIC QUALIFICATIONS<ul><li>5+ years of Server Hardware and network fiber hands-on experiences required.</li><li>Experience in Network troubleshooting, Optical Fiber Cabling, Switches and Routers.</li><li>Comfortable acting as escalation and strong communication skills.</li></ul></div><div>
PREFERRED QUALIFICATIONS<div>
- Linux certification and/or administration experience - RHCSA/RHCE, LPIC, Linux+ 
- Networking certification - CCENT/CCNA, Network+ 
<ul><li>Scripting skills &ndash; e.g., Python, Ruby, Perl, Bash</li><li>Server+, A+, CompTIA</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div></div>
 <div><div>Job details</div><ul><div><div>
MYS, Kuala Lampur</div></div><div><div>
Operations, IT, &amp; Support Engineering</div></div></ul></div>

Data Center Operations Technician, Data Center Operations

Buro Happold

<div>Looking to make your mark in digital engineering? Lead the way in designing smart cities as a CAD Technician in Riyadh.
Here at Buro Happold, expect the exceptional.
From the projects you will work on to the clients we work with. From career-defining opportunities to an inclusive and diverse practice where we all contribute to a more equitable world. From our reputation to our relationships. Wherever your Buro Happold career takes you, it&rsquo;ll be anything but ordinary. 
Your next role
Buro Happold has a clear strategic plan, strong learning culture and entrepreneurial mindset that will allow you to thrive.
You&rsquo;ll be part of something bigger than us all where sustainability, equity, social and performance outcomes matter. All of Buro Happold is committed to doing the right thing, even when that&rsquo;s the hardest thing. This is a genuine opportunity to make impact - and leave real legacy. 
Your key duties
We&rsquo;re seeking a Senior CAD Technician (Digital Infrastructure) to join our team and play a crucial role in delivering digital infrastructure excellence across multidisciplinary projects. You&rsquo;ll support telecommunications, fiber optic networks, ICT ducting, and related dry-utilities design through precise and coordinated CAD and Civil 3D outputs. This is an opportunity to contribute meaningfully to our infrastructure delivery, shaping the built environment with technical excellence and collaborative innovation.<ul><li>
Prepare, update, and maintain detailed CAD drawings and 3D models for telecom and ICT utility layouts using AutoCAD and Civil 3D.</li><li>
Translate engineering sketches and design inputs into accurate technical drawings&mdash;plans, sections, profiles, and construction documentation.</li><li>
Develop utility corridor layouts and cross-sections that integrate seamlessly with water, sewer, power, road alignments, and other civil infrastructure.</li><li>
Identify and flag potential clashes or policy deviations, coordinating resolution with engineering and BIM teams.</li><li>
Ensure compliance with CAD standards, company protocols, and local authority requirements; maintain version control and structured project documentation.</li><li>
Collaborate with design engineers, BIM specialists, and utility coordinators to refine and optimize technical outputs and issue accurate IFC (Issued for Construction) drawings.</li><li>
Self-review and quality-check all deliverables for clarity, accuracy, and completeness before submission.</li></ul> 
Your skills and experience<ul><li>
A Diploma or degree in Civil Engineering, Drafting, or a related technical discipline.</li><li>
Solid experience in dry-utilities infrastructure design&mdash;especially telecom, ICT, and fiber-optics networks.</li><li>
Advanced proficiency with AutoCAD and Civil 3D, including utility profiling capabilities.</li><li>
Strong working knowledge of digital infrastructure standards, best practices, and design coordination workflows.</li><li>
Exceptional attention to detail, adept at managing multiple technical drawing deliverables across large-scale projects.</li><li>
Effective at collaborating with multidisciplinary teams under tight deadlines; excellent organizational and communication skills.</li></ul> 
What we offer you<ul><li>
Bring your knowledge and expertise to one of the world&rsquo;s most respected consultancies.</li><li>
Hybrid working arrangements</li><li>
Attractive salary and benefits package</li><li>
A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you</li><li>
Entitlement to two memberships to professional bodies or subscriptions</li><li>
An international culture that wherever your career takes you at Buro Happold, you won&rsquo;t be far from the exceptional.</li></ul> 
At Buro Happold, everyone else&rsquo;s extraordinary is just our everyday. Apply today and be a part of our legacy. 
A place for everyone
Buro Happold values individual's flexible approaches to working patterns as an important part of the way you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers.
Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds and experiences that shape us. Appreciating each other&rsquo;s differences is key, we want employees to feel they don&rsquo;t have to mask elements of their identity to thrive.
We are working to change the lack of representation of marginalised groups in the built environment and are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing difference allows us to develop the most innovative and elegant solutions.
Please let us know if there are any adjustments, we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold.com so we can work with you to support you throughout your application. 
#LI-LH1</div>

CAD Technician - Digital Infrastructure

Microsoft

<div>
 As a Critical Environment Technician (CET) in Microsoft&rsquo;s Cloud Operations &amp; Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and running. This could be anything from performing basic monitoring and inspection, performing various types of maintenance, participating in equipment troubleshooting, enforcing all safety and security requirements, and developing methods of operating procedures (MOPs) and standard operating procedures (SOPs).
 
 
 Microsoft&rsquo;s Cloud Operations &amp; Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity &amp; Inclusion training and events, and professional certifications.
 
 
 Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
 
 
 With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
 
 
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 
 
 
 Responsibilities
 
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Perform assigned basic tasks (e.g., making rounds, recording building observations, taking measurements) with varying levels of supervision.
 </li>
 <li>
 Under varying levels of supervision, you will perform basic monitoring and inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds for unsafe or abnormal conditions.
 </li>
 <li>
 Learn how to operate all systems and equipment in a safe and professional manner and learn about all risks associated with these systems.
 </li>
 <li>
 Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
 </li>
 <li>
 Safely assist in providing emergency monitoring and response to various abnormal conditions with supervision following emergency operating procedures (EOPs).
 </li>
 <li>
 Perform various types of maintenance (e.g., planned, predictive, corrective) as assigned following methods of procedure (MOPs), and standard operating procedures (SOPs) under supervision where needed.
 </li>
 <li>
 Document tasks/issues found in maintenance and troubleshooting for follow up as needed and escalate as appropriate.
 </li>
 <li>
 Provide necessary escorts for third-party contractors, sub-contractors, vendors, and service providers on site based on the appropriate severity-level procedures.
 </li>
 <li>
 Understand, follow, and ensure safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&amp;S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable federal, state, local, and Microsoft requirements.
 </li>
 <li>
 Embody our culture and values
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 High School Diploma, GED, or equivalent.
 
 
 </li>
 </ul>
 
 Background Check Requirements
 
 
 
 Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
 
 
 <ul>
 <li>
 Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
 
 
 </li>
 </ul>
 While not required, we also look for the following
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 High School Diploma, GED, or equivalent AND 1+ year(s) technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical)
 </li>
 <ul>
 <li>
 OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education
 </li>
 <li>
 OR equivalent experience.
 
 </li>
 </ul>
 </ul>
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

Critical Environment Ops

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help. 
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. 
 
At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history. 
 
AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. 
 
The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. 
 
You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS&rsquo; vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures. 
 
All physical requirements are expected with reasonable accommodations: 
<ul><li>Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds</li><li>Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed</li><li>Working in cramped and/or elevated and/or noisy environments</li><li>Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day</li><li>Ascending and descending ladders, stairs, and gangways safely and without limitation</li></ul> 
NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered. 
NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States). 
 
#DCPD_GND 
 
Key job responsibilities 
<ul><li>Managing work and priorities through ticketing system and workflows to complete customer requests and projects</li><li>Collaborating with various stakeholders to remove project obstacles</li><li>Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords</li><li>Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment</li><li>Participating in the migration, basic configuration and rollout of new or upgraded hardware</li></ul> 
Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. 
 
A day in the life 
Why AWS 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Diverse Experiences 
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying. 
 
Work/Life Balance 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud. 
 
Inclusive Team Culture 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. 
 
Mentorship and Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.</div><h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>High school or equivalent diploma</li><li>1+ year or experience in any of the following or similar technical or vocational roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Data center experience Industry standard certifications (CompTIA, CCENT, Network+,)</li><li>Knowledge of network cabling, optic types, and test equipment</li><li>Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters</li><li>Understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls</li><li>Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
 
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,600/year in our lowest geographic market up to $113,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.</div>

Network Deploy Technician , Infrastructure Delivery

NotDisclosed

Experience Required: Minimum 1 Year in Electrical/IT InfrastructureQualification:ITI / Diploma in Electrical or related fieldJob Role &amp; Responsibilities:Perform electrical and IT infrastructure tasks at construction sites.Handle drilling, pipeline installation, cabling, and electrical fittings.Install and maintain CCTV systems, LAN, and WAN networks.Carry out structured cabling and wiring work as per project requirements.Troubleshoot and resolve technical issues on-site.Ensure proper safety practices and compliance with site standards.Key Requirements:Minimum 1 year of experience in electrical and IT infrastructure work.Strong knowledge of LAN/WAN, CCTV setup, and cabling.Hands-on experience working at construction sites.Ability to work independently and in a team environment.Willingness to travel to different project locations if requiredJob Types: Full-time, PermanentPay: &#8377;10,000.00 - &#8377;18,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

ITI Technician

BGIS

<div>BGIS is looking for a Senior Data Center Technician to join the team in Phoenix, AZ.
BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy &amp; sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.
The Senior Data Center Technician is responsible for advanced front-line support of IT and Network Infrastructure within the raised floor areas of the Data Center. Support services are provided for client to keep systems and associated data securely protected and available for business use. Support functions cover a wide range of activities related to installation, maintenance, and ongoing operations of cabinets, equipment, and communications services inside the Data Center.
Installations and Troubleshooting
<ul><li>Respond to scheduled and emergency dispatches to Data Center for after-hours service calls and security escorts.
</li><li>Participate in proactive team efforts to achieve departmental and company goals.
</li><li>Complete physical installation and power-up (Rack &amp; Stack) of servers, peripherals, and network equipment.
</li><li>Complete physical installation, dressing and connection of fiber and copper communications cables.
</li><li>Provide visual inspection, status reporting, and power cycling services in response to client requests.
</li><li>Install and replacement services for hot-swappable or modular hardware components such as hard drives and power supplies.
</li><li>Deliver selected software support services such as controlled system reboots, process/service reinitialization, and device configuration under direction of customer specialists or other experienced team members.
</li><li>Meet client deadlines by completing assigned and scheduled tasks in a timely manner.
</li><li>Review site specific roles defined in detail via supplemental documentation provided at the Data Center.
</li><li>Implement details for specific work assignments, tasks, and procedures that are provided as required.
</li><li>Act as an escalation point for advanced troubleshooting issues.
</li><li>Coordinate with customers to review incoming project needs and provide installation requirements based on space, power, and cooling.
</li><li>Coordinate with onsite facility services to balance and ensure maximum raised floor cooling and airflow efficiencies are deployed.
</li><li>Inspect hardware installation and provide quality assurance reviews.
</li><li>Contribute to the completion of other key initiatives as assigned.
</li></ul>Documentation, Compliance and Safety
<ul><li>Receive, record, and store shipments of equipment and materials for clients and Data Center use.
</li><li>Document work in designated ticketing systems, asset management systems, and other record keeping systems as required for reference and audit purposes.
</li><li>Ensure compliance with business requirements via established Service Level Agreements (SLAs) and other performance indicators (i.e., response time, resolution rate, service quality, client satisfaction) to ensure service levels are met.
</li><li>Walk through the Data Center during shifts, lifting servers and other equipment, working from ladders, running cables, working with hand tools, and testing equipment while completing physical work requirements of the position.
</li><li>Comply with all safety policies, practices, and procedures.
</li><li>Provide security escort services for carriers, service providers, and maintenance technicians.
</li></ul>KNOWLEDGE &amp; SKILLS
<ul><li>High School Diploma or equivalent.
</li><li>Minimum three years of experience with IT and networking systems, with exposure to technical and operations roles, in a Data Center environment or equivalent work experience.
</li><li>Minimum 1 Technical Certification or equivalent work experience.
</li><li>Experience with dynamic Colocation and Managed Services environments.
</li><li>Strong working knowledge of Data Center architectures and systems for raised floor space: equipment cabinets, containment solutions, final power distribution, computer systems, network systems, cabling systems, and communications circuits.
</li><li>Advanced understanding of Data Center core infrastructure (power, cooling, fire protection) and interactions with raised floor equipment standards.
</li><li>Ability to act with urgency to provide world class customer support.
</li><li>Positive approach to work in a team environment where diversity, knowledge transfer, and cohesiveness is promoted.
</li><li>Demonstrated solid understanding of network hardware equipment and TCP/IP networking principles.
 
Proficiency with DCIM principles and applications.
</li><li>Ability to work collaboratively with customers, other team members, and other service providers to plan and execute tasks.
</li><li>Strong customer service skills and ability to maintain good relations with clients and other team members.
</li><li>Excellent verbal and written communication skills.
</li><li>Skilled to work independently and with limited supervision to complete assigned tasks.
</li><li>High standards for quality, organization, and cleanliness with tasks, equipment, and workspaces.
</li><li>Advanced troubleshooting skills to investigate and resolve systems and infrastructure problems.
</li><li>Understanding of Data Center security and audit standards: HIPAA, ISO-27001, PCI, PWGSC, CSAE 3416, SSAE16, SOC 1 and SOC 2.
</li><li>Experience with computer server hardware systems running Windows or UNIX/Linux operating systems.
</li><li>Possess a minimum of one supplemental accreditation from established industry organizations such as Cisco (e.g. CCNA, CCNP), CompTIA (e.g., A+), Microsoft (e.g., MCSA, MCSE), Uptime Institute (e.g. AOS).
</li><li>Strong Proficiency with software tools such as Microsoft Office and Visio and AutoCAD.
</li></ul>PHYSICAL DEMANDS &amp; WORK ENVIRONMENT
<ul><li>Ability and willingness to travel regionally.
</li><li>Physical ability to walk jobsites in uneven terrain.
</li><li>Current valid driver&rsquo;s license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement.
</li><li>Ability to work at heights preferred.
</li><li>Ability to work all shift schedules 7x24x365.
</li><li>On call rotation as assigned.
</li><li>Respond to off hour emergency calls
</li></ul>Visit us online at https://www.bgis.com/us/careers.htm for more information.
Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.
The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training.
BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who have always been the source of our strength. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.
This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.
Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. 
#LI-JV1
#LI-Remote</div>

Sr. Data Center Technician

<div><div>DESCRIPTION<div>
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help.
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. 
 
The SBN Data Center Operations team is looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. 
 
If you would like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we&rsquo;d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. 
 
Key job responsibilities 
We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning. 
These activities include the following: 
<ul><li>Lifting and moving material up to 40 pounds each</li><li>Working in cramped and/or elevated locations</li><li>Bending, lifting, stretching, and reaching</li><li>Standing and walking for up to 8+ hours a day</li><li>Ascending and descending ladders, stairs, and gangways safely and without limitation</li><li>Work in a noisy environment</li><li>Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).</li></ul> 
A day in the life 
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: 
<ul><li>Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution</li><li>Show a strong aptitude for troubleshooting and problem solving</li><li>Solve problems at their root and step back to understand the broader context</li><li>Maintain service level agreements through the implementation of proactive issue detection and reporting</li><li>Are biased to act in the absence of direction or support</li><li>Improve effectiveness through process innovation</li></ul>
You will be required to work shift work that will include days/nights/weekends/holidays. 
 
About the team 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying. 
 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud. 
 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. 
 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.</div></div><div>
BASIC QUALIFICATIONS<ul><li>Associate's degree in IT-related field or equivalent professional or military experience</li><li>2+ years of experience with server hardware</li><li>1+ years of experience with UNIX/Linux operating systems</li></ul></div><div>
PREFERRED QUALIFICATIONS<ul><li>Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.</li><li>Networking experience with CCNA and/or Network+ certifications is a plus.</li><li>Previous experience working in a Data Center environment (racking &amp; stacking gear, cable management, hot &amp; cold aisle containment).</li><li>Associate's degree in IT-related field plus two years of progressively responsible experience preferred.</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
 
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.</div></div>
 <div><div>Job details</div><ul><div><div>
USA, IN, New Carlisle</div></div><div><div>
Support</div></div><div><div>
Operations, IT, &amp; Support Engineering</div></div></ul></div>

Data Center Operations Technician, AWS

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