inside sales account representative

Guaranteed Dental Solutions

Job Overview We are a patient centered-implant focused dental practice that is growing and thriving! We are seeking an energetic and motivated Inside Sales and Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for prospective and existing clients, driving business growth through proactive outreach and exceptional service. Your enthusiasm, communication skills, and technical sales expertise will help build lasting relationships, identify new opportunities, and deliver tailored solutions that meet customer needs. This position offers a fantastic opportunity to develop your sales skills while making a meaningful impact on our company's success.This position is ideal for someone with a warm, engaging personality who can naturally build rapport over the phone. The right candidate is comfortable showing genuine empathy and connecting with individuals who may be experiencing emotional distress, physical discomfort, or health challenges related to their dental concerns.Duties<ul><li>Engage in outbound calling campaigns to generate new business leads and nurture existing client relationships through warm calling techniques</li><li>Conduct D2C (direct to consumer) sales conversations, presenting clinical solutions that align with patient needs</li><li>Utilize CRM (Customer Relationship Management) software to track interactions, update customer data, and manage sales pipelines effectively</li><li>Negotiate terms and close sales deals by understanding client needs and offering appropriate service solutions</li><li>Provide exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and ensuring customer satisfaction</li><li>Collaborate with marketing teams to support promotional campaigns and develop strategies for business development</li><li>Maintain detailed records of all communications, sales activities, and follow-up tasks to ensure seamless account management</li></ul>Experience/Skills<ul><li>Fluent in Spanish is required</li><li>Previous dental experience is a plus!</li><li>Proven experience in inside sales, telemarketing</li><li>Strong negotiation skills with a track record of closing deals effectively</li><li>Familiarity with CRM software is highly desirable</li><li>Excellent communication skills in English and Spanish, both verbal and written, with the ability to articulate clearly</li><li>Experience in outbound calling, warm calling, and working with direct to consumer leads is preferred</li><li>Knowledge of marketing strategies related to inside sales is a plus</li><li>Demonstrated ability to work independently while collaborating within a team environment</li></ul>Join us as an Inside Sales and Customer Service Representative to energize our growth trajectory! Your proactive approach and dedication will help us provide exceptional patient care while advancing your career in a vibrant, supportive setting.Pay: $50,684.20 - $61,039.03 per yearBenefits:<ul><li>Paid time off</li><li>Work from home</li></ul>Work Location: Hybrid remote in Riverside, CA 92508

Inside Sales and Customer Service Representative

Leader in the Business Equipment industry

Job Overview Join our dynamic team as an Inside Sales and Customer Service Representative, where your energy and enthusiasm will drive customer satisfaction and sales growth. In this pivotal role, you will contact prospective clients and current clients, actively promoting our technology including copiers, printers and innovative IT solutions. If you thrive in a fast-paced environment and are passionate about delivering top-tier customer experiences, this opportunity is perfect for you!Duties<ul><li>Place a minimum of 400 outbound and inbound calls per week to prospective and existing clients, with a weekly goal of 15 appointments set.</li><li>Engage with prospective and existing clients via phone, email, and chat to understand their needs and recommend tailored SaaS solutions.</li><li>Manage customer accounts using Salesforce CRM to ensure accurate records, follow-ups, and updates on client interactions.</li><li>Document all call activity and client interactions in Salesforce, including accurate notes, outcomes, and follow-up tasks.</li><li>This is an on-site position based in Albany, NY; employees are required to report to the Albany office daily. Remote or hybrid work arrangements are not available.</li><li>Drive sales by identifying opportunities for upselling and cross-selling within the customer base, supporting revenue growth.</li><li>Collaborate with marketing teams to execute outreach campaigns that generate leads and boost customer engagement.</li><li>Provide comprehensive customer service by resolving inquiries, troubleshooting issues, and ensuring a seamless experience across all touchpoints.</li><li>Support project management tasks related to onboarding new clients or implementing software solutions efficiently.</li><li>Analyze customer feedback and sales data to identify trends, improve processes, and enhance overall customer satisfaction.</li></ul>Experience<ul><li>Strong communication skills with the ability to clearly articulate complex solutions and build rapport with diverse clients.</li><li>Familiarity with CRM platforms for managing customer relationships effectively.</li><li>Knowledge of project management principles and account management strategies to support client success.</li><li>Demonstrated ability to analyze data, identify opportunities, and develop actionable insights.</li></ul>Pay: $39,075.24 - $49,101.37 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Are you able to come on site Monday through Friday from 8 am to 5 pm?</li><li>Please send your LinkedIn profile or create one and send the link.</li><li>Why is NATIONAL Business Technologies a good fit for you?</li></ul>Experience:<ul><li>Inside sales: 2 years (Preferred)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li></ul>Ability to Commute:<ul><li>Albany, NY 12203 (Preferred)</li></ul>Work Location: In person

Trilogy Medwaste

<div></div><div>Job Description
Inside Sales Representative 
Reports to: Inside Sales Manager
Classification: Exempt
Location: Houston Corporate Office 
SUMMARY
Trilogy MedWaste is seeking a motivated and results-driven Inside Sales Representative to join our team, specializing in supporting small-quantity customers in the medical field. In this role, you will spend 80% of your time responding to inbound leads generated through phone and web inquiries, assessing customer needs, providing quotes, and closing sales to drive business growth. The remaining 20% of your time will focus on outbound prospecting via phone and email to identify and engage new small business prospects.
Our ideal candidate is skilled at building relationships, identifying customer pain points, and presenting tailored solutions to meet the unique needs of small medical practices, clinics, and other healthcare providers. You will be promoting essential services such as medical waste disposal, document shredding, sharps management, compliance training, and more.
Salary Range $90K (base salary $55K - $60K base + commission)
We offer comprehensive benefits, including major medical, dental, and vision plans, along with 401k.
PRIMARY JOB DUTIES/RESPONSIBILITIES<ul><li>
Inbound Lead Management (80%)<ul><li>
Respond promptly to inbound phone and web inquiries from prospective customers, using HubSpot CRM to track and manage leads.</li><li>
Evaluate customer needs and recommend tailored solutions from our service portfolio, including medical waste disposal, document shredding, sharps management, compliance training, and more.</li><li>
Prepare accurate and competitive quotes, ensuring pricing and service agreements align with company standards.</li><li>
Close sales efficiently while maintaining a high level of customer satisfaction.</li><li>
Manage pipeline opportunities in HubSpot CRM and update records in the ERP system to ensure smooth transitions to account management.</li></ul></li><li>
Outbound Prospecting and Deal Closing (20%)<ul><li>
Proactively identify potential small-quantity customers in the medical field through research and targeted outreach.</li><li>
Conduct outbound calls and emails to engage decision-makers, introduce services, and generate interest.</li><li>
Qualify leads by assessing business needs, service requirements, and timeline expectations.</li><li>
Deliver accurate and competitive quotes, ensuring they align with customer needs and advance prospects through the sales cycle.</li><li>
Close deals with outbound prospects, ensuring agreements are finalized and accurately documented in HubSpot CRM and the ERP system.</li></ul></li><li>
Customer Relationship Management<ul><li>
Build and maintain strong relationships with prospective and existing customers to foster loyalty and trust.</li><li>
Follow up with potential customers who have received quotes to address questions, overcome objections, and close deals.</li><li>
Collaborate with the customer success team to ensure seamless onboarding and service delivery.</li></ul></li><li>
Pipeline and Sales Reporting<ul><li>
Monitor and manage sales pipeline through HubSpot CRM to maintain an accurate forecast of opportunities and closed deals.</li><li>
Utilize the ERP system to track closed opportunities, ensuring all sales data is up to date and actionable.</li><li>
Prepare regular reports on sales activities, results, and progress toward goals.</li><li>
Meet or exceed targets for sales activities and revenue generation.</li></ul></li><li>
Team Collaboration and Continuous Improvement<ul><li>
Work closely with marketing and operations teams to align on lead quality, sales strategies, and customer feedback.</li><li>
Actively participate in sales training, product knowledge sessions, and team meetings to enhance performance.</li><li>
Identify opportunities to improve sales processes and suggest strategies to increase efficiency and effectiveness.</li></ul></li><li>
Service and Industry Expertise<ul><li>
Maintain a strong understanding of our service offerings, industry regulations, and compliance standards relevant to the medical field.</li><li>
Stay informed about industry trends and competitor activities to position the company as a leader in the market.</li></ul></li></ul>
 QUALIFICATIONS &amp; SKILLS<ul><li>
1&ndash;2 years of experience in an inside sales or similar role, including at least one year of teleprocessing or phone-based sales experience, preferably within the medical or B2B services industry.</li><li>
Strong proficiency with HubSpot CRM and ERP systems for managing leads, opportunities, and closed deals.</li><li>
Exceptional communication and interpersonal skills with the ability to build rapport and trust quickly.</li><li>
Demonstrated ability to meet or exceed sales targets and performance metrics.</li><li>
Strong problem-solving skills and the ability to assess customer needs to provide tailored solutions.</li><li>
Highly organized and detail-oriented with the ability to manage multiple tasks and priorities effectively.</li><li>
Self-motivated and results-driven, with a proactive approach to sales and customer engagement.</li><li>
Familiarity with the medical waste disposal, compliance, or related industries is a plus.</li><li>
Bachelor&rsquo;s degree in business, marketing, or a related field is preferred but not required.</li></ul>
 EXPECTED HOURS OF WORK<ul><li>
Able to work an agreed upon standard schedule &ndash; Monday through Friday standard business hours</li><li>
Monday &ndash; Thursday in-person at corporate Houston, TX office, Friday remote work</li><li>
Additional hours as job duties demand</li></ul>
 TRAVEL-OTHER<ul><li>
Travel to domestic Trilogy facilities when necessary (less than 10%)</li><li>
Must have a current, valid driver's license</li><li>
Able to be insurable under our company's liability insurance policy</li></ul>
 WORK CONDITIONS
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Environment &amp; Physical Effort<ul><li>
Able to work in an office environment</li><li>
Able to maintain focus and analyze data</li><li>
Able to sit and use a computer for extended periods of time</li><li>
Able to speak and communicate proficiently</li><li>
Routine physical exertion: standing, walking</li></ul> 
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 
EOE</div>

INSIDE SALES REPRESENTATIVE

The Home Depot

<div>Position Purpose:
The Inside Sales Support Representative (ISSR) is responsible for supporting growth of managed account portfolios with Outside Sales Representatives. The ISSR will work together with their Outside Sales partners, providing consultative support and maintaining strong account relationships. The ISSR provides personalized service and solutions through timely and complete quotes and sales orders, issue resolution and post-sale follow-up, and overall execution throughout of the project cycle. This position requires a high level of industry specific knowledge, exceptional organizational skills, and the ability to effectively use Customer Relationship Management (CRM) systems and telephony systems. The ISSR aids in the growth of the customer portfolio by developing sales support solutions to meet customer needs, achieve organizational goals and increase market share. 
Key Responsibilities:<ul><li>
50% Support Outside Sales Portfolio Growth - Drives repeat business by providing excellent customer service, accurate and thorough quoting, sourcing, and overall project ownership. Completes assignments timely and efficiently. Continually works to support Outside Sales partners to grow accounts through building strong relationships, both internal and external. Provides post-order follow up, reconciles issues or errors in a timely manner, and ensures all customer needs are met.</li><li>
25 % Account Administration - Partners with vendors and a variety of cross-functional partners to assist with quoting, pricing, availability, and issue resolution for high volume project needs. Owns projects from end to end, ensuring that the managed account customer is the focal point of the process</li><li>
25% Issue Resolution - Assists the internal and external customer through the customer journey taking care of issue resolution, after-sale follow up, invoice transmittal, and quote requests.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position reports to Supervisor</li><li>
This position has 12 direct reports.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Working knowledge of Microsoft Office Suite</li><li>
Working knowledge of presentation software (e.g., Microsoft PowerPoint)</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Demonstrated project management skills</li><li>
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers</li><li>
Excellent written and verbal communication skills</li><li>
Previous customer service or retail sales experience; home improvement trades specific</li><li>
Knowledge of local building codes; Home Improvement specific. Consultative and growth mindset, ability to respond quickly to customer needs, both internal and external</li><li>
In depth knowledge of retail systems, to include: Showroom Point of Sale-Orange Pay, Order Up, My Custom Designs, Volume Pricing Program, Quote Center, Pro Xtra, Credit Services Center, and the Appliance Ordering System</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
1</li></ul> 
Preferred Years of Work Experience:<ul><li>
2</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
1</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Action Oriented
</li><li>Business Insights
</li><li>Collaborates</li><li>
Communicates Effectively
</li><li>Customer Focus</li><li>
Drives Results</li></ul></div>

Inside Sales Support Representative - Los Angeles

Cordova Bolt

<div><div><div>About the job 
</div><div>Inside Sales Representative &ndash; Buena Park, CA</div>
<div>Cordova Bolt, Inc. is a distributor/Importer of standard and metric fasteners, including F3125 (A325)/F2280 (A490) button head tension control Bolts, A325/A490 hex head structural bolts, F436 flat washers, F959 direct tension indicator washers, F1554 graded rod, headed anchor bolts and other specialty products to print. We have been family owned and operated since 1975 and are proud to service several different countries.</div>
<div>We are looking for experienced Inside Sales Representatives to help Cordova Bolt, Inc. exceed sales goals using a combination of selling skills, product knowledge, and order administration abilities. What sets us apart is our commitment to higher quality products and outstanding customer service. If you are the type of person who can communicate effectively, identify individual needs, and capitalize on opportunities, then we want you on our team.</div>
<div></div>
<div>Description:</div>
<div>The Inside Sales Representative is responsible for growing sales in different territories and/or industry segments. This individual will work as part of a team to develop phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers.</div>
<div>This position requires a goal oriented person with a high level of self-motivation and a strong work ethic. A positive attitude and a friendly demeanor are essential in working with our clientele. The ideal candidate will have previous experience in B2B distribution sales and will be able to offer technical information while selling quality products.</div>
<div></div>
<div>Essential Functions</div>
<ul><li>Provide customers/prospects/contacts with product information and technical support</li></ul>
<ul><li>Provide rapid response to requests for quote and communicate pricing structure</li></ul>
<ul><li>Update job knowledge by studying new product descriptions and participating in educational opportunities</li></ul>
<ul><li>Enter orders consistent with customer specifications and track fulfillment process to completion</li></ul>
<ul><li>Work with purchasing to coordinate pricing and product lead times for non-stock items</li></ul>
<ul><li>Answer phones and emails with proper business etiquette</li></ul>
<ul><li>Maintain confidentiality of customer and company data</li></ul>
<ul><li>Develop new contacts in customer database via cold-calling &amp; generating new leads</li></ul>
<ul><li>Work with manager on a continual basis to achieve performance goals</li></ul>
<ul><li>Participate in continuous improvement projects as needed</li></ul>
<ul><li>Accomplish department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments</li></ul>
<ul><li>Maintain professionalism and communication to maintain customer and vendor relationships</li></ul>
<ul><li>Model company culture reflecting positivity and core values in all actions</li></ul>
<ul><li>Represent Cordova Bolt, Inc. in a positive and professional manner and maintain excellent customer service</li></ul>
<ul><li>Other duties and responsibilities as assigned</li></ul>
<div></div>
<div>Qualifications</div>
<ul><li>Minimum 2-4 years sales experience in industrial sales, preferably in the fastener industry</li></ul>
<ul><li>Proven track record of growing business through successful long-term relationships with key customers and core suppliers</li></ul>
<ul><li>Strong proficiency in clear and concise interpersonal and communications skills</li></ul>
<ul><li>Basic computer skills including experience with Quoting, and Order Management is required. Basic to Intermediate knowledge of Microsoft Office tools (e.g. Outlook, Word, and Excel)</li></ul>
<ul><li>Proven experience in opportunity qualification, pre-call planning, call control, account development, and time management.</li></ul>
<ul><li>Ability to work and to interact with customers and employees while demonstrating tact, sensitivity, discretion and professionalism</li></ul>
<ul><li>Strong keyboarding and proofreading skills that result in minimal errors</li></ul>
<ul><li>You must be a US citizen or Permanent Resident</li></ul>
<div></div>
<div>Physical Demands</div>
<div>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</div>
<ul><li>Requires extended periods of sitting</li></ul>
<ul><li>While performing duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to use hands to finger; reach with hands and arms; and operate a computer.</li></ul>
<ul><li>May frequently be required to stand; walk; kneel, bend and twist</li></ul>
<ul><li>Requires the ability to lift products and supplies, up to 49 pounds</li></ul>
<div></div>
<div>Equipment and Working Conditions</div>
<ul><li>Occasional travel to customer sites, trade shows, and training</li></ul>
<ul><li>Multi-tasking fast paced environment</li></ul>
<ul><li>Sitting 80% of time, standing and movement 20% of time</li></ul>
<div>Cordova Bolt, Inc. is an equal opportunity employer and a proud employer of United States military veterans. A pre-employment drug screen as well as a background check is part of our hiring process.</div>
<div></div>
<div>Disclaimer:</div>
<div>This job description does not list all duties of the job. You may be asked by supervisors or managers to perform other duties. You will be partially evaluated on your performance based on the tasks listed in this job description. The employer has the right to review this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.</div>
<div>Employer-provided</div>
<div>Pay range in Buena Park, CA</div>
<div>Exact compensation may vary based on skills, and experience.</div>
<div>Base salary</div>
<div>$20/hr - $22/hr plus commission</div>
<div></div>
<div>Featured benefits</div>
<ul><li>Medical insurance</li>
<li>Dental insurance</li>
<li>401(k)</li>
<li>Paid vacation</li>
<li>Paid sick time</li></ul></div></div>

Inside Sales Representative

RONNING LANDSCAPING

<div>Job Title: Inside Sales Representative

Position Overview

The Inside Sales Representative is responsible for driving revenue by managing, nurturing, and converting inbound and existing opportunities through consistent follow-up, CRM execution, and targeted communication. This role is heavily focused on inside sales activity including phone, email, and CRM-driven workflows, ensuring no opportunity falls through the cracks.

The ideal candidate is highly organized, proactive, and disciplined in follow-up, with a strong ability to manage a high volume of opportunities while supporting both sales and operational functions. This role plays a critical part in keeping the sales pipeline active, accurate, and consistently moving toward close.

Key Responsibilities

Lead Follow-Up &amp; Opportunity Management
<ul>
<li>Proactively follow up on inbound leads, existing bids, and open opportunities via phone, email, and CRM workflows</li>
<li>Maintain consistent communication cadence with prospects to drive engagement and decision-making</li>
<li>Execute structured follow-up sequences and campaigns to re-engage stalled opportunities</li>
<li>Qualify leads and identify next steps to move deals forward efficiently</li>
<li>Ensure all opportunities are actively progressing through the pipeline</li>
</ul>
CRM Execution &amp; Pipeline Management
<ul>
<li>Maintain accurate and up-to-date records of all communications, notes, and deal activity in CRM (Zoho)</li>
<li>Manage task lists, reminders, and automated workflows to ensure consistent follow-up</li>
<li>Monitor pipeline stages and proactively move deals forward based on activity and timelines</li>
<li>Support reporting accuracy by maintaining clean and organized CRM data</li>
<li>Assist in implementing and improving CRM workflows and automation</li>
</ul>
Client Communication &amp; Relationship Support
<ul>
<li>Serve as a consistent point of contact for clients during early and mid-stage sales processes</li>
<li>Build rapport and maintain professional communication with contractors, builders, and clients</li>
<li>Support outside sales and estimating teams by coordinating communication and follow-ups</li>
<li>Help position the company as responsive, organized, and easy to work with</li>
</ul>
Marketing &amp; Outreach Support
<ul>
<li>Assist with email campaigns, outreach initiatives, and CRM-driven marketing efforts</li>
<li>Execute follow-up campaigns tied to marketing initiatives and lead generation efforts</li>
<li>Support database management, contact segmentation, and list organization</li>
<li>Track engagement and help optimize outreach effectiveness</li>
</ul>
Operational &amp; Sales Support
<ul>
<li>Provide operational support to the sales and estimating teams as needed</li>
<li>Assist with proposal coordination, document collection, and client communications</li>
<li>Help ensure smooth handoff of closed deals to operations</li>
<li>Support internal coordination between sales, estimating, and project teams</li>
<li>Contribute to process improvements across sales and operations workflows</li>
</ul>
Key Performance Indicators (KPIs)
<ul>
<li>Number of follow-ups per opportunity</li>
<li>Speed to lead response time</li>
<li>Pipeline movement and stage conversion rates</li>
<li>Total revenue influenced and closed</li>
<li>CRM data accuracy and hygiene</li>
<li>Number of re-engaged or revived opportunities</li>
<li>Email/phone outreach activity and engagement rates</li>
</ul>
Qualifications
<ul>
<li>The right person is more important than the right experience</li>
<li>1&ndash;3+ years of inside sales, customer service, or sales support experience preferred</li>
<li>Strong communication skills (phone, email, and written)</li>
<li>Highly organized with strong attention to detail</li>
<li>Experience using CRM systems preferred</li>
<li>Ability to manage multiple opportunities and priorities simultaneously</li>
<li>Self-starter with a proactive and disciplined follow-up mindset</li>
</ul>
Core Traits for Success
<ul>
<li>Relentless follow-up and consistency</li>
<li>High level of organization and task management</li>
<li>Strong sense of urgency and ownership</li>
<li>Process-driven and detail-oriented</li>
<li>Professional, responsive, and team-oriented</li>
<li>Comfortable working both in front and behind the scenes to drive results</li>
</ul>
Compensation Structure
<ul>
<li>On Target Earnings (OTE): $85,000</li>
<li>Competitive Base Salary + Commission Structure to achieve the OTE</li></ul></div>

Aspire Nxt

ABOUT ASPIRE NXTAspire NXT is a global cloud consulting and managed services firm and AWS consulting Partner, operating across the US, India, Singapore, and Malaysia. We help SMB and mid-market companies stop overpaying for legacy SaaS and commodity cloud spend &mdash; and start owning infrastructure that works for them.Our two flagship products are NXT-OPS, a multi-cloud FinOps platform that gives customers real-time visibility and control over cloud spend, and the NXT-Observability Accelerator, which replaces expensive monitoring SaaS (Datadog, New Relic) with a fully owned, AWS-native observability stack at 65&ndash;70% lower cost.THE ROLEWe're hiring an Inside Sales Representative to be the front line of our SMB growth engine. This is a high-activity, phone-first role &mdash; you will be calling prospects every day, qualifying opportunities, and booking meetings for our Account Executives and Solutions team.You'll be selling into SMB companies (typically 50&ndash;500 employees) who are running workloads on AWS /GCP/Azure and either overspending on cloud or paying too much for monitoring and observability tools. Your job is to find those companies, start the conversation, and move them into our pipeline.This role is ideal for someone early in their sales career who is hungry, coachable, and comfortable picking up the phone. Prior cloud or SaaS sales experience is a plus &mdash; but attitude and work ethic matter more.WHAT YOU'LL DO&rsaquo; Make 60&ndash;80 outbound calls per day to SMB prospects across your assigned territory&rsaquo; Qualify inbound and outbound leads against our ICP (AWS-running SMBs with cloud cost or observability pain)&rsaquo; Book discovery calls and product demos for Senior Account Executives&rsaquo; Work sequences in Apollo.io &mdash; calls, emails, and LinkedIn touches in coordinated cadences&rsaquo; Communicate the value of NXT-OPS (FinOps) and NXT-Observability to technical and business buyers&rsaquo; Research target accounts using buying-intent signals (job postings, Bombora intent, AWS spend triggers)&rsaquo; Maintain accurate activity logs, call notes, and pipeline records in CRM&rsaquo; Collaborate with AEs and the solutions team to hand off warm opportunities cleanly&rsaquo; Meet or exceed weekly KPIs: dials, conversations, qualified meetings bookedWHAT WE'RE LOOKING FOR&rsaquo; 1&ndash;3 years of outbound sales, SDR, or BDR experience &mdash; SaaS or cloud preferred but not required&rsaquo; Comfortable making a high volume of calls every day &mdash; this is a phone-first role&rsaquo; Clear, confident communicator &mdash; written and verbal&rsaquo; Curious about technology &mdash; you don't need to be an engineer, but you should want to understand what you're selling&rsaquo; Organised and self-directed &mdash; able to manage your own activity and hit daily targets without being micromanaged&rsaquo; Experience with sales tools: Apollo.io, HubSpot, a plus&rsaquo; Familiarity with AWS, cloud cost management, or DevOps concepts is a strong advantage&rsaquo; This role is only open to US Citizens /Permanent residency holders.WHAT WE OFFER&rsaquo; $50,000 OTE in year one (70:30 base/variable split) with uncapped upside&rsaquo; Clear path to Senior ISR or Account Executive within 12&ndash;18 months for top performers&rsaquo; Hands-on training in cloud, FinOps, and observability &mdash; marketable skills that travel with you&rsaquo; Access to AWS partner resources, co-sell programmes, and deal support&rsaquo; Small, fast-moving team &mdash; your results are visible and your contributions matter&rsaquo; Health benefits, PTO, and standard employment package.WHO THIS IS NOT FORThis role is not for someone who needs heavy hand-holding, dislikes making calls, or is looking for a low-activity account management position. If you want a mostly email or chat-based sales role, this isn't it. We move fast, we hold high standards, and we reward people who execute.Pay: $50,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li><li>Work from home</li></ul>Work Location: Remote

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