insights manager

CARMA

<div>
 
 CARMA
 
 is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what's meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages, with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organisations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.
 
 
 
 Overview
 
 
 
 An Insights Manager at CARMA will lead the end-to-end setup, management, and delivery of insight products for one of our most pivotal clients. This role is responsible for ensuring the quality, clarity, and strategic value of all deliverables, acting as the critical bridge between the client and CARMA's internal teams.
 
 
 The role carries a dual reporting line to the Key Account Director and the Insights Consultant, MENA, and is delivered as an
 
 on-site secondment
 
 at the client's location in
 
 Dammam, KSA
 
 . This embedded model supports close collaboration, rapid knowledge exchange, and the development of strong, trusted client relationships.
 
 
 This position is ideal for someone genuinely passionate about insights&mdash;particularly media insights&mdash;who thrives on translating complex data into meaning, identifying patterns, and enabling confident, informed decision-making. The successful candidate will bring broad experience delivering media insights across sectors and will be comfortable independently producing comprehensive, executive-level analysis that drives action.
 
 
 Active engagement with the wider insights and communications industry is highly valued, including familiarity with recognised measurement frameworks such as AMEC. While formal qualifications are welcomed, curiosity, critical thinking, and a commitment to continuous learning are essential.
 
 
 Insights Managers are expected to confidently manage senior stakeholders both internally and externally, build strong client partnerships, coach and manage secondees based on-site, and contribute to innovation&mdash;particularly through the effective use of AI tools to enhance insight generation, quality, and efficiency.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Lead and manage ad-hoc and ongoing insight reporting for a Tier 01 client, providing on-site support aligned to evolving business needs
 </li>
 <li>
 Independently develop end-to-end analysis and insight reports from the ground up, delivering clear, actionable recommendations for senior and executive stakeholders
 </li>
 <li>
 Provide strategic insight and counsel during key moments, including high-profile events, issues, and crises
 </li>
 <li>
 Manage and oversee the on-site secondee team to ensure seamless client support, consistency of output, and alignment with project objectives
 </li>
 <li>
 Design and deliver a comprehensive, scalable measurement programme aligned to the client's strategic goals
 </li>
 <li>
 Build and maintain strong, trusted, long-term relationships with client stakeholders
 </li>
 <li>
 Leverage AI-enabled tools and platforms to enhance insight generation, improve efficiency, and evolve reporting methodologies
 </li>
 <li>
 Support proposal development, client onboarding, and account growth initiatives as required
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Demonstrated experience delivering media insights across industries, with the ability to turn complex datasets into clear strategic narratives
 </li>
 <li>
 A strong passion for storytelling through data, evidence-based analysis, and insight-led decision-making
 </li>
 <li>
 The ability to independently produce executive-level reports, with excellent writing, synthesis, and presentation skills
 </li>
 <li>
 Experience gained either agency-side or client-side, including backgrounds such as media analysis, journalism, reporting, or editorial roles where clarity, accuracy, and senior-level communication are critical
 </li>
 <li>
 Strong understanding of audience analysis and online media, including digital performance, engagement, and narrative dynamics
 </li>
 <li>
 Familiarity with AMEC frameworks (formal certification welcomed but not required)
 </li>
 <li>
 Excellent client communication, project management, and stakeholder management skills
 </li>
 <li>
 A collaborative, curious mindset with a strong drive for learning, innovation, and continuous improvement
 </li>
 </ul>
</div>

Insights Manager

Twilio

<div><div>Who we are

At Twilio, we&rsquo;re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you&rsquo;re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we&rsquo;re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. 
 
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.</div>
See yourself at Twilio

Join the team as Twilio&rsquo;s next Web Analytics &amp; Insights Manager.

About the job

This position is needed to partner in driving a scalable, holistic web analytics implementation strategy while maintaining data integrity of existing setup, ultimately ensuring Twilio.com web tracking capabilities continue to grow, are utilized by the company, and are accurate + reliable. The ideal candidate collaborates with several cross-functional teams at Twilio such as UX, CRO, Web Strategy, Web Dev, Demand Gen, SEO, Content+ more to deliver scalable and easy-to-use web analytics solutions and insights. As a subject matter expert in this space, you will grow your presence company-wide and eventually own relationships cross-functionally. We are looking for someone with proven experience in GA4 implementation, business/marketing analytics reporting, analysis and stakeholder communications.

Responsibilities

In this role, you&rsquo;ll:
<ul>
<li>Work closely with the Web team to deliver desired web analytics tracking for business stakeholders</li>
<li>Own and maintain a holistic GA/web analytics strategy, implementation, troubleshooting, documentation + enablement</li>
<li>Brainstorm with technical and non-technical stakeholders on creative ways to meet data requirements, while balancing site performance, holistic tagging strategies, and expanded data capabilities</li>
<li>Drive continual web analytics capability improvements, and maintain high standards for data integrity</li>
<li>Own and share recurring monthly and adhoc analysis, deep dives, storytelling to uncover the &lsquo;so what&rsquo; - providing actionable insights and recommendations across site, page, channel and A/B testing performance</li>
<li>Strategize and build scalable solutions that support company-wide enablement and the utilization of web analytics for data-driven decision-making</li>
<li>Partner with our CDP SMEs to orchestrate a unified data strategy, maximizing the integration between our CDP and Google Analytics to drive a 360-degree view of the customer journey</li>
</ul>
Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
<ul><li>Required:</li></ul>
<ul>
<li>5 years of experience in web analytics</li>
<li>Expertise in Google Analytics 4, both implementation and analysis.</li>
<li>Strong knowledge of JavaScript, HTML, and browser dev tools.</li>
<li>Hands-on experience with Google Tag Manager (GTM)</li>
<li>Familiarity with A/B and multivariate testing frameworks, as well as web personalization</li>
<li>Strong communication skills with the ability to communicate effectively with both technical and non-technical audiences</li>
<li>Detail-oriented with a passion for clean, trustworthy data.</li>
<li>Strong analytical skills with a track record of independently exploring data, delivering insights, storytelling, and actionable recommendations.</li>
<li>Excellent collaborator across cross functional teams; skilled in managing stakeholder projects</li>
<li>Highly reliable and accountable. A self-starter.</li>
<li>Interest or experience in applying AI-driven solutions to analytics workflows.</li>
</ul>
Desired:
<ul>
<li>Familiarity with Big Query, Adobe AEM, Adobe Target</li>
<li>Interest or exposure to fraud monitoring tools and processes.</li>
<li>Experience with Looker Studio, Tableau, or other BI tools.</li>
<li>Working knowledge of Customer Data Platforms (CDPs) and analytics data integrations.</li>
<li>A deeper understanding of:
<ul><li>First party and third party cookies</li>
<li>Cross domain tracking (including the limitations of web protocols and UTM strategies)</li>
Tagging and tracking strategies (e.g., when to use Segment GA4 vs. GTM<li> GA4 for optimal efficiency)</li>
<li>Ad pixel setup and utms deployment strategies</li>
</ul>
</li></ul>Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation
<ul><li>Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.</li></ul>

The estimated pay ranges for this role are as follows:
<ul>
<li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $106,320 - $132,900.</li>
<li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560 - $140,700.</li>
<li>Based in the San Francisco Bay area, California: $125,040 - $156,300.</li>
<li>This role may be eligible to participate in Twilio&rsquo;s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li>
</ul>
The successful candidate&rsquo;s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information

Applications for this role are intended to be accepted until April 31, 2026, but may change based on business needs.<div>
Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values &mdash; something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div></div>

Web Analytics & Insights Manager

Shamal LLC

<div>Overview:
<div>
Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai&rsquo;s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate. Our portfolio spans Lifestyle &amp; Entertainment, Destinations, Real Estate, Hospitality, and F&amp;B, including Skydive Dubai, Deep Dive Dubai, XDubai, Dubai Harbour, Kite Beach and more.</div><div></div><div> 
As Shamal Holding continues to grow, we&rsquo;re in search of a Manager &ndash; Customer Insights. In this role, you will be responsible for driving data-led decision-making across Shamal&rsquo;s marketing and customer experience initiatives by owning customer data, insight frameworks, and measurement strategy.</div><div>
This role transforms data into actionable intelligence that improves marketing effectiveness, enhances customer experience, and demonstrates clear business and brand ROI. The role owns customer data and CDP strategy, leads Voice of Customer (VoC) programs, and defines measurement frameworks, while working closely with agency and analytics partners to deliver advanced analytics, brand measurement, and reporting.</div>
Responsibilities:

Customer Data, CDP &amp; Analytics Ownership<ul><li>
Own Customer Data Platform (CDP) strategy, governance, and roadmap, ensuring unified customer profiles across brands and touchpoints.</li><li>
Lead customer segmentation strategies using behavioural, demographic, and transactional data to support marketing and CX use cases.</li><li>
Partner with internal analytics teams and agency partners to deliver CRM insights, including lifecycle performance, retention, engagement, and loyalty indicators.</li><li>
Ensure data quality, privacy, and governance standards are upheld across all customer data sources.</li></ul> 
Voice of Customer (VoC) &amp; User Research<ul><li>
Design and lead VoC and customer research programs to understand customer needs, behaviours, drivers, and barriers across the end-to-end journey.</li><li>
Establish and manage brand-level research frameworks covering awareness, consideration, journey pain points, and booking barriers.</li><li>
Partner with external research specialists (e.g. Sparks &amp; Honey) to deliver brand measurement and qualitative insight programs aligned to business priorities.</li><li>
Translate research findings into clear, actionable recommendations for content strategy, experience optimisation, website performance, and campaign planning.</li><li>
Own customer satisfaction frameworks and KPIs (NPS, CSAT, CES) across the portfolio.</li></ul> 
Marketing Effectiveness, Brand &amp; Campaign Measurement<ul><li>
Define and maintain measurement frameworks to assess marketing ROI, brand health, campaign effectiveness, and channel performance.</li><li>
Design full-funnel measurement approaches linking upper-funnel brand activity to lower-funnel conversion and revenue outcomes.</li><li>
Partner with agency and analytics teams to apply attribution models, brand lift studies, and media effectiveness analysis.</li><li>
Support marketing mix modelling and budget optimisation exercises in collaboration with Annalect and media partners.</li><li>
Deliver executive-ready dashboards and insight narratives that inform investment decisions and performance optimisation.</li></ul> 
Measurement Strategy &amp; Integration<ul><li>
Proactively identify measurement gaps and embed analytics requirements early in marketing and CX planning.</li><li>
Develop measurement roadmaps connecting research, tracking, optimisation, and performance analytics.</li><li>
Create repeatable measurement playbooks for key initiatives such as campaigns, activations, partnerships, and launches.</li><li>
Lead cross-functional measurement planning with Marketing, CX, IT, Legal, agencies, and analytics partners.</li></ul> 
CX &amp; Journey Analytics<ul><li>
Analyse customer journeys across digital and physical touchpoints to identify experience gaps and optimisation opportunities.</li><li>
Integrate VoC, behavioural, and transactional data to provide a holistic view of customer experience performance.</li><li>
Partner closely with CX teams to translate insight into experience design improvements and service enhancements.</li></ul> 
Stakeholder &amp; Partner Collaboration<ul><li>
Support senior leadership in translating business objectives into insight and measurement strategies.</li><li>
Act as a trusted insights partner to Marketing, Media, CX, and Digital teams.</li><li>
Lead and govern relationships with agency partners including Sparks &amp; Honey (brand measurement), Annalect (tools, technology, advanced analytics), and other analytics vendors.</li><li>
Collaborate with internal analytics teams to ensure alignment between insight needs, tooling, and delivery.</li></ul><div></div> 
Required Competencies<ul><li>
Insight Leadership: Ability to translate complex data into clear, actionable business insights.</li><li>
Strategic Thinking: Strong capability to connect insight to marketing, brand, and CX outcomes.</li><li>
Stakeholder Influence: Ability to partner effectively across teams and agencies.</li><li>
Measurement Expertise: Strong understanding of marketing, brand, and CX measurement frameworks.</li><li>
Governance &amp; Rigour: High standards for data quality, consistency, and compliance.</li><li>
Communication: Clear, confident storytelling with data for senior audiences.</li></ul> 
Personal Attributes<ul><li>
Curious, analytical, and insight driven.</li><li>
Commercially minded with a focus on impact and ROI.</li><li>
Comfortable operating in a matrixed, partner-led environment.</li><li>
Proactive, structured, and confident managing complexity.</li><li>
Strong sense of ownership over data and decision quality.</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in Marketing, Business Analytics, Data Science, Statistics, or a related field.</li><li>
Master&rsquo;s degree or MBA with analytics focus is preferred.</li><li>
Relevant certifications in analytics, CDP, or marketing measurement are an advantage.</li><li>
7&ndash;10 years of experience in customer insights, marketing analytics, or measurement roles.</li><li>
Proven experience owning CDP strategy and customer data governance.</li><li>
Experience leading VoC and customer research programs delivering actionable insight.</li><li>
Strong background in marketing effectiveness, brand measurement, and attribution.</li><li>
Experience working with agency and analytics partners in complex, multi-brand environments.</li></ul><div></div> 
For more information about Shamal, please visit our LinkedIn page: https://www.linkedin.com/company/shamalholding/ 
Note:
<div>Due to a high influx of profiles, only shortlisted candidates will be contacted.</div></div>

Manager - Customer Insights

WPP Media

<div><div>About WPP Media

WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships &ndash; all united by our pioneering agentic marketing platform, WPP Open &ndash; we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.</div>
About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP &amp; WPP Media's shared core values:
<ul>
<li> Be Extraordinary by Leading Collectively to Inspire transformational Creativity.</li>
<li> Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.</li>
<li> Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.</li>
</ul>
About EssenceMediacom: A Leading WPP Media Brand

EssenceMediacom is a new breed of media agency. Grounded in analytics &amp; insights and powered by data &amp; technology, we believe in the power of media and creative to drive breakthroughs for the world's best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy &mdash; built on data &amp; technology, built for people &amp; algorithms, built around diverse schools of thought, built to test &amp; learn at scale, and, crucially, built to evolve.

Role Summary and Impact:

EssenceMediacom is a brand of WPP Media, the world's largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Senior Manager Insights &amp; Analytics to join us. In this role, you will need to understand the business needs of internal stakeholder, solve their problem by using data and also need to be highly analytical and able to translate data into business insights.
Reporting of the role
This role reports to: Director Insights &amp; Analytics

3 best things about the job: 
<div>
<ul><li>Good learning ground for energetic employee who wants to expand media industry knowledge.</li></ul>
<ul><li>Young and like-minded colleagues working with each other.</li></ul>
<ul><li>Always learning innovative and interesting things in industries.</li></ul>
</div>
In this role, your goals will be: 
In three months:
<ul>
<li>Have an understanding of the requirements and portfolio of clients</li>
<li>You will be working with Data tools to provide strategic solutions</li>
</ul>
In six months:
<ul>
<li>You will have an in-depth technical knowledge of the data and analytics tools and models. It will help to add value in meeting business goals</li>
<li>Good communication with internal stakeholders</li>
</ul>
In 12 months:
<ul>
<li>You will have started working on core KPIs</li>
<li>You will have started to build relationships with the key decision makers within the current pipeline.</li>
</ul>
What your day job looks like at EssenceMediacom:
<ul>
<li>Manage and plan all reporting according to project goals. (client and regional reports).</li>
<li>Assess and report project status and risks to Insights &amp; Analytics Director with recommended solutions and action plans.</li>
<li>Provide oversight and guidance to insights team members and also keep a track on their KPIs.</li>
<li>Responsible for all data audits and processes are carried out smoothly.</li>
<li>Identify, analyse, and interpret media trends or patterns.</li>
<li>Ability to design and develop dashboards for client's reporting</li>
<li>Providing day to day solutions to internal/external stakeholders.</li>
<li>Accountable for assuring data accuracy.</li>
</ul>
What you'll bring:
<ul>
<li>Must be skilful in Microsoft Office (Excel, PowerPoint).</li>
<li>Analyse data and develop insightful results or &quot;story&quot; that addresses business objective in a clear and concise, visually appealing format.</li>
<li>Experience in designing questionnaire and conduct research studies.</li>
<li>Experience in handling consumer insights tools.</li>
<li>Proficient in using Kantar Ratings Software.</li>
<li>Demonstrated leadership abilities, especially with cross-disciplinary efforts.</li>
<li>Proven ability to take initiative, set priorities, meet deadlines, and manage multiple streams of work</li>
<li>Excellent time management skills with the ability to multi-task in high pressure situations.</li>
</ul>
 Minimum qualifications:
<ul>
<li>Candidate must possess at least a Master's degree in Business Administration, Statistics, Marketing or Finance.</li>
<li>Minimum 4 years of experience in media/marketing research and analytics.</li>
</ul>
Life at WPP Media &amp; Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media &amp; WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, vision, and dental insurance, significant paid time off, employee wellbeing facilities, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

About Pakistan

WPP Media Pakistan is the leading global media investment management operation in Pakistan. We see major growth coming on Digital platforms with internet penetration growing to 87 million broadband users and 85 million 3G/4G subscribers. Social media platforms have also grown substantially in Pakistan where Facebook stands at 34 million subscribers and Tik Tok has replaced Instagram to become the second most penetrated social platform. While the digitalization of the market is happening at a fast pace, it has also opened up opportunities for specializations like e-commerce, Digital Content, Video Planning solutions, Technology and Data &amp; Analytics in Pakistan.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

#LI-Promoted<div>

Please read our Privacy Notice for more information on how we process the information you provide.</div></div>

Senior Manager Data & Analytics

Unilever

<div><div>Title: 
US Skin Cleansing CMI Associate Manager &ndash; WL1C 
 
Background &amp; Purpose of the Job 
It is an exciting time in personal care, with new trends, benefits, and formats reshaping routines, habits, and attitudes surrounding personal hygiene. Personal Care products help people look, smell and feel better every day, and are a critical part of their everyday life that they would never compromise. 
Driving growth for the US business is becoming more challenging and competitive. Unilever is a category leader in Skin Cleansing, and our role is to continue to address what the market and consumers need and desire for today and for tomorrow &ndash; leading the entire category&rsquo;s growth and trends with our world-class brands like Dove, Dove Men, and Olly. 
 
We&rsquo;re looking for an analytical, strategic research and insight expert who loves hunting for key facts and insights from a wide range of resources, connecting the dots, and turning them into powerful perspectives and recommendations. We need someone who will quickly learn the dynamics of the category, understand the opportunities and problem areas, and be able to work cross-functionally to solve some of the business&rsquo; biggest challenges. This work will address business questions and issues (i.e., driving sales/share, understanding consumer segments, retailers, pricing, trends), and strongly guide business decision-making. 
 
This key role sits in the UL Personal Care CMI team, and works closely with the US Skin Cleansing Category Vertical/ team. 
Key responsibilities and leadership for this role: 
1. Collaborate to develop Unmissable Brand Superiority for Skin Cleansing brands. 
2. Innovation Insights &amp; Testing: Horizon 1 Innovation on Dove &amp; Dove Men, E2E on Olly Skin Cleansing. 
3. Deploy/ Creation, Testing and Measurement, including digital, social, POSM excellence: Engagement (including Social First Demand Generation) on key cleansing brands Dove, Dove Men, Olly, emerging brands. 
4. Lead the agenda for Social First Demand Generation for Skin Cleansing US &ndash; from social listening to driving improved creative quality to measurement of impact. 
5. Skin Cleansing Category Strategic Foresights: Emerging behaviors, changing/ evolving consumer needs, thought leadership/ future of demand generation marketing for US. 
6. Role reports into the CMI Skin Cleansing Senior Manager. 
You will interact with many different business partners (cross-brands, cross-functional, local-global, internal and external) in a fast-paced, dynamic, inclusive and fun team culture. So, you&rsquo;ll be exposed to, learn from, and contribute to a breadth and a depth of marketing and research aspects while working in this role. 
 
Who You Are &amp; What You&rsquo;ll Do 
<ul><li>Have passion to bring people (consumers, shoppers) as the center of everything we do</li><li>Bring in Foresight to everything we do: not data, but insights. And not just insights but also implications (&ldquo;so what&rdquo;).</li><li>Be able to think big picture, while also not being afraid to get their hands dirty and get into the weeds themselves.</li><li>Run custom qualitative/quantitative research with or without research agency partners; desk research/analysis by using available sources.</li><li>Ability to delegate and manage external partners and develop a future fit/ top talent for CMI as a leader.</li><li>Manage social listening tools and conduct searches, keep a pulse on trends, and deliver insights related to growing spaces.</li><li>Willing to learn and quickly get familiar with a wide range of business needs and questions. Learn to clearly understand each of them (big or small, structured or random), and then address them with your actionable recommendations/point-of-view. Key areas: in-market business. performance (sales, share, distribution, penetration, etc), pricing, consumer segments like Gen Z, shopper/channel insights, shelf strategy and executions (planograms), e-commerce, brand communication and brand health, innovations, trends.</li><li>Be a CMI Future Shaper &ndash; actively leveraging the right tools that balance the best use of AI along with developing a close human, consumer intimacy across the Skin Cleansing US team.</li></ul></div><div> 
What You&rsquo;ll Need To Succeed 
<ul><li>Undergraduate degree required. Advanced degree in Marketing, Marketing Research, Analytics, Data Science, Statistics, Economics or Business is welcomed.</li><li>Demonstrated high performance, 6+ years of relevant consumer research experience (such as data analytics, custom research, social platform research and analytics, consulting, retail, or marketing). CPG experience is preferred.</li><li>Experience in in-market performance data analytics (sales, purchase/usage panel, pricing, distribution, etc.) is a must &ndash; both scanning and panel data sources. Experience in brand equity/health area, custom quantitative and qualitative research in addition is preferred.</li><li>Strong inter-personal communication skills to work effectively in a high-speed, dynamic work environment with a large number of different business partners and stakeholders. Comfortable speaking up to land your perspectives.</li><li>Curious. Go beyond &ldquo;do what was asked for&rdquo; to &ldquo;proactively look for solutions and opportunities&rdquo;. You will be a critical part of the business team, not an order-taker or internal supplier.</li><li>Have a positive and can-do attitude even when facing challenging situations, and have fun!</li></ul></div><div>
Pay: The pay range for this position is $88,600 to $133,000. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.</div><div>
Bonus: This position is bonus eligible.</div><div>
Long-Term Incentive (LTI): This position is LTI eligible.</div><div>
Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.</div>
-
At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee. 
 
Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. 
 
For more information on your federal rights, please see Know Your Rights: Workplace Discrimination is Illegal
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.</div>

Associate Manager CMI Skin Cleansing

Qatar Airways

<div>
 Job title
 
 
 Research &amp; Strategy Manager | Product Development and Design
 
 
 Ref #
 
 
 223983
 
 
 Location
 
 
 Qatar - Doha
 
 
 Job family
 
 
 Corporate &amp; Commercial
 
 
 <ul>
 <li>
 Closing date: 31-Mar-2026
 
 
 </li>
 </ul>
 
 
 About The Role
 
 
 
 
 Welcome to a world where ambitions fly high!
 
 
 We are pleased to announce an exciting opportunity to be part of our Product Development &amp; Design Division as Research &amp; Strategy Manager in Doha.
 
 
 As the Research &amp; Strategy Manager, you will play a central role in shaping the future of Qatar Airways inflight product portfolio by driving insight-led product planning &amp; development strategies. You will lead the strategy research, market benchmarking &amp; analysis required to inform key decisions across the cabin design, seating, inflight services, inflight entertainment (IFE), connectivity, customer experience (CX) &amp; long-term product innovation. You will work closely with the VP Product Strategy and Insights, SMEs, Product Owners, &amp; external stakeholders, the role is instrumental in aligning inflight product development with robust commercial justifications, customer centric insights, market dynamics &amp; Qatar Airways long term objectives. You&rsquo;ll lead the product research &amp; analytics team to synthesize qualitative &amp; quantitative insights to support business cases, product roadmaps, and CX transformation programs.
 
 
 
 Some Of The Tasks Include The Following:
 
 
 
 <ul>
 <li>
 Lead competitive benchmarking, voice-of-customer analysis and macro-environment scanning to support the development of differentiated product positioning.
 </li>
 <li>
 Translate customer insights and industry trends into structured strategic recommendations, scenario plans and opportunity frameworks.
 </li>
 <li>
 Work closely with the SVP, VP and other senior stakeholders to support strategy formulation, long term planning and cost justifications where required.
 </li>
 <li>
 Develop comprehensive business cases for new cabin products, seating upgrades, IFE system, connectivity enhancements, and onboard experience initiatives. This shall include detailed financial modelling, ROI analysis, and strategic recommendations.
 </li>
 <li>
 Track emerging innovations, technologies and customer behaviors across aviation, hospitality, tourism and lifestyle sectors to inspire future product directions.
 </li>
 <li>
 Drive qualitative and quantitative research initiatives (customer surveys, focus groups, competitor analysis) where applicable to capture passenger expectations and market trends.
 </li>
 <li>
 Lead or support continuous improvement initiatives, redefining business processes, SOPs, and KPIs to enhance the Department&rsquo;s operational efficiency and service delivery.
 </li>
 <li>
 Perform other department related duties as directed by Line Manager or Head of Department.
 
 
 </li>
 </ul>
 
 Be part of an extraordinary story
 
 
 
 Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
 
 
 Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.
 
 
 Together, everything is possible.
 
 
 
 Qualifications
 
 
 
 
 About you
 
 
 
 We are looking for a passionate and dynamic professional to join the Product Development and Design.
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Business, Strategy, Aviation Management or related discipline with a minimum of 7 years&rsquo; experience in strategy, product research, insights and/or management consulting roles, preferably in aviation, travel, hospitality or related sectors.
 </li>
 <li>
 Certification in Lean Six Sigma (Green Belt or higher) or equivalent methodologies with demonstrated experience in process improvement, SOP development and KPI framework design.
 </li>
 <li>
 Proven ability to support strategic planning through structured analysis and insight driven recommendations and proficiency in leveraging AI tools to run research and analyses large datasets for deeper insights.
 </li>
 <li>
 Skilled in benchmarking and maintaining competitor intelligence databases and delivering periodic strategic market updates
 </li>
 <li>
 Excellent verbal and written communication skills, with demonstrated ability to articulate and influence senior stakeholders.
 </li>
 <li>
 Proficient with MS Office, especially Excel and PowerPoint, preferably with experience in creating performance dashboards, tracking project timelines, executive level presentations and preparing reports for management review.
 
 
 </li>
 </ul>
 
 
 About Qatar Airways Group
 
 
 
 
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
 
 
 So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 
 
 
 
 How To Apply
 
 
 
 
 If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.
 
 
 
 
 About Qatar Airways Group
 
 
 
 
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
 
 
 So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 
 
 https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=223983
</div>

Research & Strategy Manager | Product Development and Design

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Position Summary
CVS Health is on a journey to become the most consumer-centric health company by creating best in class experiences for customers, members, clients, and colleagues. The Enterprise Customer Experience Team is responsible for measuring and driving action on consumer feedback and establishing a consumer-centric culture at CVS Health. This work is powered by innovative data-driven approaches that generate actionable insights to both solve customer pain points, and surprise and delight our consumers.
The Senior Manager, Customer Experience (CX) Measurement reports to the Lead Director of Customer Experience (CX) Measurement and plays a critical role in helping CVS Health to achieve this goal. This role is focused on ensuring consistent and reliable measurement of the customer experience across the CVS Health enterprise and delivering actionable insights to key stakeholders across all our businesses.
You'll make an impact by:<ul><li>
Ensuring consistent reliable measurement and reporting to support enterprise experience, including management incentive scorecards and other integrated metrics.</li><li>
Synthesize data and insights across enterprise customer feedback programs to provide on-going standard and ad hoc reporting to business partners on customer experience.</li><li>
Leverage new tools for understanding customer experience, such as predicted and synthetic data and AI analysis, to derive insights to influence business decisions and drive improvements to customer experience.</li><li>
Lead customer experience activation projects with business partners to generate tangible improvements to the experience based on insights.</li><li>
Provide support for Client, Caremark and Aetna customer experience measurement team as needed.</li><li>
Provide strategic thinking on the evolution of CX Measurement programs including redesign of existing programs, analysis of feedback and new forms of measurement.</li></ul>
This role will be a key member of our Customer Experience team, functioning as part of a community of Customer Experience professionals who not only help each other, but are also passionate about the future of healthcare and the voice of the customer. 
Required Qualifications<ul><li>
7-10+ years of experience in measuring and analyzing customer feedback, generating insights and implications, and using the resulting insight to drive change / influence the customer experience.</li><li>
Experience with Medallia, Qualtrics, OR other customer experience measurement platforms.</li><li>
Ability to analyze structured and unstructured data using multiple tools and communicate those results to a diverse audience including senior leaders</li><li>
Proven ability to perform and interpret statistical analysis to tell data driven stories that can lead to actionable insights.</li><li>
Proven ability to build relationships across large and complex organizations and to communicate effectively and influence senior leadership.</li><li>
Project management or other experience managing projects</li><li>
Strong Microsoft Office Suite, PowerPoint and Excel, and document management skills.</li></ul> 
Preferred Qualifications<ul><li>
Experience in the Healthcare Insurance Industry</li><li>
Demonstrated ability to thrive in highly complex environments</li><li>
Experience with AI tools</li></ul> 
Education 
Bachelor's Degree or related experience
Pay Range
The typical pay range for this role is:
$67,900.00 - $199,144.00 
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company&rsquo;s equity award program. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 03/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Senior Manager, Customer Experience Measurement

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