installation manager

Don Hembree Heating & Air Conditioning, Inc.

Hembree Heating &amp; Air is an award winning, multi-generation family owned and operated HVAC company. We take great pride in being integrity filled in all that we do, putting people over profits, and being an amazing place to work all while supporting our community every chance we can.The HVAC Install Manager is tasked with providing direction, motivation, execution, leadership, and management of the HVAC Install Department. The HVAC Install Manager deploys all personnel, resources, and discipline to see that all HVAC units, equipment, ductwork, IAQ products, and accessories are professionally installed according to manufacturer&rsquo;s specifications and code by following the installation manuals in addition to ensuring complete customer satisfaction.Activities:<ul><li>Operate department within budgetary constraints</li><li>Track costs on all jobs in the department</li><li>Ensure all work and services performed by the HVAC Install Department meets customer requirements, expectations, and company policies</li><li>Oversee the operations of the HVAC Install Department</li><li>Route the HVAC Installers and HVAC Install Apprentices daily</li><li>Achieve all installation department KPIs</li><li>Ensure each safety program is in effect and followed by all HVAC Installers and HVAC Install Apprentices</li><li>Lead install department training program</li><li>Communicate with HVAC Installers and HVAC Install Apprentices to handle questions and problems</li><li>Ensure all equipment is installed according to installation manual, manufacturer&rsquo;s instructions and city/county codes</li><li>Attend leadership meetings to continually improve abilities</li><li>Review all invoices from the prior day and ensure all required signatures and approvals are there as well as, recording P.O.s, payments collected, invoices emailed to the customer, and all company policies and procedures followed</li><li>Work with equipment specialists to schedule installs and quotes as needed</li><li>Recruit, interview, and train Installers and Installer Apprentices</li><li>Order equipment (units, crane, metal, coils, IAQ, anything else necessary to complete the job right the first time)</li><li>Learn and understand the Hembree installation process</li><li>Follow through on all customer requests through to completion</li><li>Manage all sub-contractors hired to ensure clients&rsquo; expectations are exceeded (drywall, landscaping, roofing, etc.)</li><li>Visit customers sites to ensure customer satisfaction during the installation and then again for the post job inspection</li><li>Review all client concerns and ensure that they are brought to successful conclusion in a timely manner</li><li>Oversee install inventory and maintain the warehouse/shop</li><li>Implement a quality control process to ensure customers&rsquo; equipment is working according to manufacturer specifications to achieve satisfactory call back rate</li></ul>Requirements:<ul><li>Successful completion of a drug screening and background check</li><li>Clean driving record</li><li>High School Education or greater</li><li>Preferred 5 or more years of experience in a supervisory position</li><li>5 or more years of experience in HVAC installation</li><li>EPA Certification</li><li>Professional appearance</li><li>Able to communicate effectively in written and spoken English</li><li>Able to read specs and blueprints and develop installation plans</li><li>Deep understanding of the HVAC industry</li><li>Able to work on roofs, in attics, and crawl spaces</li></ul>Job Type: Full-timePay: $60,000.00 - $110,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Relocation assistance</li><li>Vision insurance</li></ul>Work Location: In person

HVAC Installation Manager

The Home Depot

<div>Position Purpose:
The Branch Installation Manager HDE-HDI (BIM) is responsible for managing installation operations for two independent businesses and their respective job flow processes. The installed products for Home Depot Exteriors (HDE) involves windows and exterior doors while the installed products for Home Depot Interiors (HDI) involves cabinet refacing, countertop, backsplash, home organization (e.g. closet &amp; garage), and bath acrylic liners. Each business requires management of different job flow process methods with HDI operating in a decentralized job management model and HDE operating in a centralized model. The BIM also manages the warehouse and field installation teams including assistant install managers in HDI and installation service managers in HDE with different job duties tied to their respective business. Direct report team duties include job site pre-installation inspections, job in-process site audits, post install services, sourcing 3rd party installers, 3rd party installer compliance, and 3rd party installer line-reviews. Accountabilities include meeting or exceeding installed revenue targets, customer satisfaction install targets, margin, cycle time, backlog conversion, and leading through the THD values to ensure the branch is operating as an engaged team supporting our customers. 
Key Responsibilities:<ul><li>
30% - Drives Results - Drives results through standardized processes that create a strong customer experience, efficient job management practices, sourcing and onboarding skilled 3rd party labor crews, resolving customer install concerns, and leading an associate install team to meet their installed revenue targets. Responsible for delivering on job management and operational efficiencies to support install targets and to meet or exceed customer experience targets as measured by VOC. Partners with teams in the HDE Branch Support Center (BSC) on service and warranty tasks.</li><li>
40% - Performance standards - Responsible for meeting/exceeding performance standards related to: gross margin, EBIT, install labor rates, installed revenue, installation cycle time, ( Installation Voice Of the Customer) iVOC , customer care complaint rates, targets, timely post-sale project measurements, concessions, and open services. Optimizes diverse talent through a demonstrated commitment to equal employment opportunity.</li><li>
30% - Team Management - Manages team of District Installation Managers in HDE, District Installation Managers in HDI Warehouse associates in HDE-HDI, Install Coordinators HDI, Area Install Managers in HDE-HDI and Install Coordinators in HDE. Responsible for hiring, training, coaching/mentoring, performance management and termination actions. Ensures site and warehouse safety standards are in compliance with THD, state, and federal regulations.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Position Reports to Field Director of Services.</li><li>
Position has 5+ direct reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).</li></ul> 
Working Conditions:<ul><li>
Typically, in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Working knowledge of Tableau</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers</li><li>
Experience in a retail environment, home improvement industry, or general construction industry</li><li>
Prior experience working with subcontractors</li></ul>
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
7</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
4+ years of previous leadership experience</li></ul> 
Preferred Leadership Experience:<ul><li>
5+ years of previous leadership experience</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Business Insights</li><li>
Drives Vision and Purpose</li><li>
Builds Effective Teams</li><li>
Plans and Aligns</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li><li>
Manages Conflict</li></ul></div>

Branch Installation Manager

Gary Air

Position SummaryGary Air is looking for an experienced HVAC Install Manager to lead our residential and light commercial installation department. This role is responsible for making sure every install is completed safely, correctly, profitably, and to Gary Air&rsquo;s quality standards.The Install Manager oversees Lead Installers, Install Helpers, job planning, material readiness, scheduling coordination, quality control, callbacks, training, and day-to-day field execution. This is a hands-on leadership role for someone who understands HVAC installation deeply, can manage crews, solve field problems, improve processes, and hold the team accountable.The right person takes pride in clean installs, strong customer experiences, organized jobs, and building a high-performing install team.Key Responsibilities<ul><li>Manage the daily performance of the HVAC installation department.</li><li>Lead, coach, train, and hold accountable Lead Installers and Install Helpers.</li><li>Review upcoming jobs to ensure scopes, equipment, materials, labor, and expectations are clear before the crew arrives.</li><li>Coordinate with sales, dispatch, warehouse, permitting, and office staff to keep jobs moving efficiently.</li><li>Ensure installation crews are properly assigned based on job complexity, skill level, and schedule.</li><li>Oversee residential and light commercial system replacements, ductwork jobs, IAQ installs, accessories, and related HVAC installation work.</li><li>Support crews in the field when issues arise with layout, equipment, ductwork, wiring, drains, refrigerant lines, startup, or customer concerns.</li><li>Perform quality control checks before, during, and after installations.</li><li>Reduce callbacks, failed inspections, incomplete jobs, material delays, and rework.</li><li>Ensure all installations meet code requirements, manufacturer specifications, permit requirements, and Gary Air quality standards.</li><li>Review job photos, notes, startup information, and closeout documentation.</li><li>Ensure crews protect customer property and leave jobsites clean and professional.</li><li>Track install performance, labor efficiency, job completion, gross margin, customer satisfaction, and callback trends.</li><li>Help manage inventory, tools, vehicles, equipment, and material usage.</li><li>Identify training needs and improve installer skill levels over time.</li><li>Support recruiting, onboarding, and development of new install team members.</li><li>Enforce safety procedures, company standards, and professional conduct.</li></ul>Leadership Expectations<ul><li>Set clear expectations for install quality, jobsite conduct, safety, communication, and productivity.</li><li>Lead by example and create a culture of accountability.</li><li>Make sure installers are prepared before jobs begin.</li><li>Solve problems quickly without letting jobs stall.</li><li>Communicate clearly with customers, installers, sales, dispatch, and management.</li><li>Hold crews accountable while also helping them get better.</li><li>Build trust with the field team by being fair, consistent, knowledgeable, and hands-on.</li><li>Own the outcome of the install department, not just the daily schedule.</li></ul>Required Qualifications<ul><li>Must be at least 21 years of age.</li><li>Valid driver&rsquo;s license required.</li><li>Must meet company driving and insurability requirements.</li><li>5+ years of HVAC installation experience preferred.</li><li>Prior experience leading HVAC installers, crews, or field teams strongly preferred.</li><li>Strong knowledge of residential HVAC installation practices.</li><li>Ability to oversee system changeouts, ductwork, startups, drains, refrigerant piping, wiring, thermostats, accessories, and code-related requirements.</li><li>Strong understanding of job costing, labor efficiency, material planning, and gross margin impact.</li><li>Ability to read and understand scopes of work, estimates, job notes, equipment specs, installation manuals, and permit requirements.</li><li>Strong communication and leadership skills.</li><li>Ability to coach, train, and hold field employees accountable.</li><li>Comfortable using field service software and reviewing job documentation.</li><li>Ability to work in the field when needed, including attics, garages, closets, rooftops, crawlspaces, and outdoor Florida conditions.</li><li>Ability to pass any required background checks or company hiring requirements.</li></ul>Preferred Qualifications<ul><li>EPA 608 Certification.</li><li>Experience managing residential retrofit/changeout installation teams.</li><li>Experience with ServiceTitan or similar field service software.</li><li>Experience with permitting, inspections, code compliance, and job closeout processes.</li><li>Experience with duct design, airflow, humidity control, zoning, IAQ, and whole-home comfort improvements.</li><li>NATE certification or formal HVAC training.</li><li>Light commercial installation experience.</li></ul>Physical Requirements<ul><li>Ability to visit jobsites and support crews in the field.</li><li>Ability to climb ladders and access attics, rooftops, garages, closets, and crawlspaces.</li><li>Ability to lift, carry, push, and pull tools, materials, and equipment when needed.</li><li>Ability to work in outdoor Florida heat and physically demanding jobsite conditions.</li></ul>Success in This Role Looks LikeA successful HVAC Install Manager keeps jobs organized, crews prepared, customers satisfied, and installations completed correctly the first time. They reduce callbacks, improve installer performance, protect gross margin, and create a culture where clean, professional work is the standard.This role is not just about managing installers. It is about owning the entire installation process from job preparation through final closeout and making sure Gary Air delivers a professional experience every time.Compensation &amp; Benefits<ul><li>Competitive pay based on experience.</li><li>Performance-based opportunities.</li><li>Company vehicle or vehicle allowance, depending on role structure.</li><li>Paid time off and holidays.</li><li>Health, dental, and vision insurance.</li><li>401k matching.</li><li>Ongoing training and career growth opportunities.</li><li>Strong team culture with support from management, dispatch, sales, and operations.</li></ul>Pay: $75,000.00 - $125,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Company truck</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

HVAC Install Manager

<div>Position Purpose:
The HDIS Installation Coordinator operates as an internal and external customer support expert that helps build, manage, and facilitate an excellent customer experience. Installation Coordinators assist customers and Install Field teams. Installation Coordinators are expected to direct the flow of jobs based on various needs of the business and are responsible for monitoring job statuses for all interior and exterior product lines, scheduling pre-installation inspections with customers, completing job movement tasks, and managing the services process in the branch. Installation Coordinators are expected to be the main point of contact between the customer and The Home Depot for all job-related needs. This position meets and exceeds performance metrics relating to timely completion of paperwork and efficient movement of jobs within their book of business while contributing to the goals of installing 100% backlog. 
Key Responsibilities:<ul><li>
35% Customer Experience - Initiates and maintains regular communication with customer across the install life cycle, ensures timely customer follow-up, and resolves open questions. Facilitates customer satisfaction from point-of-sale through follow up service and provides ongoing support for job-related issues</li><li>
25% Job Process Support - Communicates and coordinates with internal and external branch partners throughout the organization including the Branch Support Center (Exteriors), Sales, Installation, and any others as necessary for all job level inquires and assists team with customer escalations and exceptions. Assists in supporting branch operations and efficient movement of jobs</li><li>
40% Operations - Facilitates efficient intake and management of all open jobs across the install life-cycle, reviews paperwork for accuracy, works with customers to collect payment, schedules Pre-Installation inspections, completes data entry requirements, places material orders for interior product lines, and processes labor bills for 3rd party Services Providers. Manages intake of service tickets and schedules services with customer, as necessary</li></ul> 

Direct Manager/Direct Reports:<ul><li>
This position reports to the District Installation Manager</li><li>
This position has 0 Direct Reports</li></ul> 

Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 

Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 

Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 

Preferred Qualifications:<ul><li>
Knowledge or experience in the home improvement or construction industry is preferred and prior clerical and/or administrative background</li><li>
Excellent interpersonal and customer service skills with a strong sense of urgency and problem-solving skills</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
1</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Self- motivated and must have initiative to complete tasks with little or no direction</li><li>
Strong communication skills, both written and verbal</li><li>
Strong organizational skills and attention to detail and ability to work in a fast paced environment</li><li>
Computer skills with proficiency in Microsoft Office</li><li>
Proven ability to manage multiple tasks simultaneously; keep accurate records and follow-up as necessary to complete customer's job accurately and on time</li></ul></div>

Installation Coordinator

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10000 installation manager jobs Near Me

HVAC Installation Manager

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Installation Coordinator

Installation Coordinator

Installation Coordinator