instructional facilitator

Brightspeed

<div>Company Description 
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality&hellip;designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web! 
Job Description 
The Instructional Designer/Facilitator for Marketing Enablement is a highly skilled learning and enablement professional responsible for the end-to-end design, development, and delivery of learning solutions that support complex, marketing-driven go-to-market initiatives in a telecommunications environment.
This role serves as a key partner and subject matter expert to Marketing, Product, and Operations leadership, translating product, pricing, promotion, and related systems changes into clear, engaging, and performance-focused training and enablement resources.
The Instructional Designer/Facilitator will create and facilitate high-impact learning experiences that prepare customer-facing teams across multiple channels to deliver consistent, high-quality customer experience and achieve business targets.
Resposibilites:<ul><li>
Design, develop, and update comprehensive training and enablement materials (e-learning, microlearning, playbooks, job aids, videos, quick-reference tools, knowledge checks, and facilitator guides) that support marketing campaigns, product launches, pricing changes, promotional offers, and other high-visibility go-to-market initiatives, ensuring alignment with brand standards, compliance requirements, and customer experience goals</li><li>
Own the end-to-end instructional design lifecycle for assigned initiatives, from intake and needs analysis through design, development, pilot, launch, and post-launch refinement, while managing scope, risks, and dependencies across multiple stakeholders and workstreams</li><li>
Facilitate virtual training sessions to introduce new products, pricing, promotional campaigns, and systems changes and to reinforce key behaviors, skills, and performance expectations for diverse audiences across operational channels</li><li>
Conduct train-the-trainer sessions and provide coaching to leaders, supervisors, and other facilitators to ensure they can confidently deliver marketing and product-related training content, answer questions, and reinforce performance expectations on the floor</li><li>
Translate marketing strategies, value propositions, and positioning into practical, channel-ready learning experiences that help employees clearly explain products, differentiate services, handle objections, and effectively position offers to drive conversion, take rate, and customer satisfaction.</li><li>
Develop systems and process training related to order-entry, billing, CRM, and other customer-facing platforms to support accurate quoting, ordering, troubleshooting, and account management activities, including scenario-based practice and simulations for complex workflows</li><li>
Partner with Marketing peers, Product owners, Operations, Project Managers, Sales Enablement, and other stakeholders to identify learning needs, define and document measurable learning objectives, and align training deliverables to go-to-market plans, timelines, and success metrics (for example, adoption, attach rate, NPS, and handle time)</li><li>
Apply instructional design best practices, adult learning principles, and established templates and standards to ensure learning solutions are concise, consistent, scalable, and easy to use across multiple channels, audiences, and modalities</li><li>
Measure learning effectiveness using assessments, surveys, utilization metrics, and operational performance data; synthesize findings into clear insights and recommend or implement improvements to content, facilitation, delivery methods, and reinforcement strategies to continuously optimize readiness and performance</li><li>
Maintain accurate and current learning assets within the learning management system (LMS) and related repositories, including version control, audience assignment, completion tracking, and retirement of outdated materials, ensuring stakeholders can easily find and deploy the right resources</li><li>
Document and refine repeatable instructional design, launch, and facilitation processes to support a consistent, scalable approach to go-to-market readiness and marketing training delivery, contributing to playbooks, standards, and best practices for the broader enablement function</li><li>
Collaborate with peers on the enablement and instructional design team to share best practices, provide and receive feedback, mentor less-experienced team members when appropriate, co-facilitate key events, and contribute to continuous improvement of standards, templates, tools, and ways of working</li><li>
May perform other duties as assigned</li><li>
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties, and skills required</li></ul> 

Qualifications 
WHAT IT TAKES TO CATCH OUR EYE:<ul><li>
Bachelor&rsquo;s degree in Instructional Design, Marketing, Communications, Education, or a related field, or equivalent experience designing and delivering training in a complex, customer-facing environment</li><li>
Minimum of 5 years of experience in training and instructional design, learning and development, or a related field, with demonstrated responsibility for designing and delivering learning solutions that support sales, customer care, or other customer-facing environments</li><li>
Experience in the telecommunications industry, particularly with internet, voice, or related connectivity products and services, or in a similar subscription-based or technology-driven industry with complex product portfolios</li><li>
Expertise in designing digital learning solutions such as e-learning, microlearning, videos, and blended learning programs using the Articulate 360 suite (Rise, Storyline) as well as Vyond, Camtasia, and Adobe Creative cloud for video and animation creation</li><li>
Expertise using video production, animation, or multimedia tools to create short form learning content, product explainers, and internal communications that drive awareness, adoption, and behavior change</li><li>
Expertise facilitating virtual training sessions for diverse audiences, with proven comfort engaging large and small groups, managing time effectively, adapting in the moment, and driving interaction, skills practice, and application</li><li>
Thorough understanding of adult learning principles and instructional design methodologies (for example, ADDIE, SAM) and the ability to apply them to create clear, engaging, and practical learning experiences for busy learners working in high-volume environments</li><li>
Experience working with a learning management system (LMS) to publish courses, manage assignments, automate notifications, and generate basic training completion and utilization reports that can be shared with stakeholders</li><li>
Ability to translate complex technical, product, and systems information into simple, learner-friendly explanations, scenarios, and practice activities that improve on-the-job performance and reduce errors, rework, and customer effort</li><li>
Strong planning and organizational skills, with the ability to prioritize and manage multiple design and delivery projects, competing deadlines, and interdependencies in a fast-paced, rapidly changing environment</li><li>
Effective communication and consulting skills with stakeholders at all levels, with the ability to influence without formal authority, build strong working relationships, and incorporate feedback to refine both training content and facilitation approach to support successful go-to-market launches</li><li>
Strong experience working with data and metrics to evaluate the impact of training (for example, completion, knowledge checks, performance trends), tell a clear story, and recommend actions that strengthen readiness and performance</li></ul> 

Additional Information 
BONUS POINTS FOR:<ul><li>
Prior experience supporting marketing, go-to-market, commercial, or sales enablement teams focused on product launches, campaigns, promotions, and portfolio changes across multiple channels (inbound, outbound, digital, door-to-door, and partners)</li><li>
Familiarity with contact-center operations, including order-entry, billing, CRM, and ticketing systems commonly used in telecom or subscription-based services, and an understanding of how process and system changes impact frontline workflows and customer experience</li><li>
Professional certifications in instructional design, training, learning and performance, change management, or related fields (for example, ATD, CPTD, CPLP, or similar professional organizations).</li><li>
Experience participating in or leading cross-functional projects, workstreams, or readiness squads where training is a critical component of launch success</li></ul><div></div>
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:<ul><li>
Brightspeed&rsquo;s Privacy Notice for California Residents</li><li>
Brightspeed&rsquo;s Privacy Notice</li></ul></div>

Instructional Designer & Facilitator, Marketing Enablement

ODESSA COLLEGE

General SummaryThe Instructional Designer, an on-campus and in-person position, serves on the OC Global Instructional Design team and is responsible for the appropriate integration and assessment of instructional technologies to support Odessa College&rsquo;s Quality Course Components (QC2) program. In addition to collaborating with faculty on the evaluation and integration of educational technology, the Instructional Designer serves as a facilitator for OC Global&rsquo;s Online Teaching Certificate Program. Under the direction of the Chief of Staff, the Instructional Design team will actively engage with faculty and the college&rsquo;s Instructional Leadership in the development and growth of quality distance education programs.Specific Position Duties<ul><li>Assist faculty in integrating technological innovations into the course development process.</li><li>Maintain availability via phone, email, web; Research and evaluate emerging instructional technologies and tools and make recommendations for use. Ongoing, as appropriate.</li><li>Work collaboratively with faculty to design, lead or participate in the development of dynamic instructional materials for online, hybrid and face-to-face courses.</li><li>Maintain virtual availability; Serve as the Virtual College of Texas (VCT) coordinator for Odessa College.</li><li>Development of a virtual library of instructional support resources for faculty, including video and other digital content.</li><li>Design, present or publish appropriate training and support resources, workshops or courses to faculty and adjuncts both face-to-face and online.</li><li>Complete QC2 course evaluations as requested each semester.</li><li>Weekly staff meetings via Blackboard Collaborate, QC2 Management, Special Projects, etc.</li><li>Develop engaging instructional materials, learning activities, and assessments that improve student learning experiences and learning outcomes.</li><li>Collaborate with faculty to develop learning goals and objectives and align them to learning experiences.</li><li>Conduct original research and analysis on learners, design approaches, and outcomes, Apply tested learning design theories, practice, and methodologies.</li><li>Use the evaluation of learners&rsquo; experiences and outcomes to employ design improvements.</li><li>Evaluate and improve faculty experience with online certification program.</li><li>Other duties as assigned.</li></ul>Minimum Qualifications<ul><li>Bachelor&rsquo;s Degree in instructional technology, education, information science, or a related field.</li><li>Experience working with Blackboard Learn and other learning management systems as an instructor, help desk support, and/or system administrator.</li><li>Experience working with design software such as desktop publishing, photo/audio/video editing, web design and emerging web 2.0 technologies.</li><li>Demonstrated knowledge of instructional design principles and practices.</li></ul>Pay: $60,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Instructional Designer

Maximus KSA | ماكسيموس السعودية

<div>
 
 Are you passionate about transforming learning experiences and bringing ideas to life through creative design?
 
 
 We&rsquo;re looking for an
 
 Instructional Designer
 
 who can blend strategy, creativity, and pedagogy to design and deliver impactful learning solutions &mdash; both in-person and virtually.
 
 
 As part of our Learning &amp; Development team, you&rsquo;ll work closely with subject matter experts and stakeholders to create engaging, learner-centered programs that drive performance and support organizational goals.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Analyze learning needs and performance gaps to design effective training solutions.
 </li>
 <li>
 Develop engaging instructional materials such as facilitator guides, participant workbooks, presentations, and job aids.
 </li>
 <li>
 Create interactive, activity-based learning experiences using videos, simulations, and real-world scenarios.
 </li>
 <li>
 Adapt and redesign content for multiple delivery modes &mdash; classroom, virtual, or blended learning.
 </li>
 <li>
 Collaborate with trainers to ensure smooth delivery and learner engagement.
 </li>
 <li>
 Develop evaluation tools and conduct pilot sessions to test and improve learning outcomes.
 </li>
 <li>
 Maintain quality, consistency, and alignment with organizational learning frameworks and standards.
 </li>
 <li>
 Manage multiple design projects simultaneously, ensuring timely delivery and stakeholder satisfaction.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Bring
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree
 
 in Instructional Design, Education, Training &amp; Development, or related field (Master&rsquo;s preferred).
 </li>
 <li>
 
 3&ndash;5 years
 
 of hands-on experience in instructional design or learning development for adult learners.
 </li>
 <li>
 Proven experience designing for
 
 face-to-face and live virtual environments.
 
 </li>
 <li>
 Strong understanding of
 
 ADDIE, SAM,
 
 and evaluation models such as
 
 Kirkpatrick
 
 and
 
 Phillips.
 
 </li>
 <li>
 Proficiency with
 
 content authoring tools
 
 and digital learning platforms.
 </li>
 <li>
 Excellent
 
 communication, collaboration, and project management
 
 skills.
 </li>
 <li>
 Fluent in
 
 English and Arabic.
 
 </li>
 </ul>
 
 
 
 
 
 Why Join Us
 
 
 <ul>
 <li>
 Be part of a purpose-driven organization that values innovation and lifelong learning.
 </li>
 <li>
 Collaborate with a diverse and talented team of learning professionals.
 </li>
 <li>
 Opportunity to influence and enhance learning culture across the organization.
 </li>
 <li>
 Competitive compensation and professional development opportunities.
 </li>
 </ul>
 
 
</div>

Tamara

<div>
 
 About Us
 
 
 
 Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.
 
 
 Tamara is Saudi Arabia&rsquo;s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.
 
 
 
 About The Role
 
 
 
 As an Instructional Designer in our contact center team, you will create engaging, effective learning content that supports onboarding, upskilling, and performance across our contact center teams. Working closely with trainers, subject matter experts, and operations leaders, you&rsquo;ll build digital and blended learning solutions that reflect our brand, simplify complexity, and drive results. This role will be based in Riyadh, KSA.
 
 
 
 Your Responsibilities
 
 
 
 <ul>
 <li>
 Design and develop instructional content such as e-learning &amp; instructor-led modules, facilitator guides, job aids, and assessments
 </li>
 <li>
 Translate complex processes and systems into clear, learner-friendly materials
 </li>
 <li>
 Collaborate with trainers and SMEs to align training content with business needs and operational updates
 </li>
 <li>
 Build interactive and visually engaging content using authoring tools and design platforms
 </li>
 <li>
 Continuously review and update training materials to ensure accuracy and consistency
 </li>
 <li>
 Support onboarding and skills training through digital learning assets and documentation
 </li>
 <li>
 Contribute to knowledge base content and scalable learning resources
 
 
 </li>
 </ul>
 
 Your Expertise
 
 
 
 <ul>
 <li>
 2&ndash;4 years of experience in instructional design or content development, ideally in a contact center environment
 </li>
 <li>
 Strong portfolio of instructional materials across digital and instructor-led formats
 </li>
 <li>
 Hands-on experience with learning design tools such as Rise 360, Storyline, Adobe Creative Suite, and Canva
 </li>
 <li>
 Familiarity with LMS platforms and SCORM-compliant course development
 </li>
 <li>
 Experience in training delivery is a plus; TOT certification is considered an asset
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong instructional design and adult learning methodology knowledge
 </li>
 <li>
 Ability to create clear, visually engaging, and accessible content
 </li>
 <li>
 Excellent written and visual communication skills
 </li>
 <li>
 Strong project management and attention to detail
 </li>
 <li>
 Ability to work independently and cross-functionally on multiple projects
 
 
 </li>
 </ul>
 Attributes
 
 
 <ul>
 <li>
 Creative, learner-focused, and collaborative
 </li>
 <li>
 Driven by quality and user experience
 </li>
 <li>
 Adaptable and comfortable in a fast-paced, evolving environment
 </li>
 <li>
 Curious, proactive, and passionate about enabling others through learning.
 </li>
 </ul>
</div>

Instructional Designer- Training Team

Zions Bancorporation

Commercial Banking Sales Performance Facilitator
 Location : In-Office at any of Zions Bancorporation’s Major Hubs: Salt Lake City, Houston, San Diego, Phoenix, Las Vegas, or Denver (May consider other Zions Bancorporation Affiliate locations for the right candidate.)
 Travel Required: Up to 25%
 Are you passionate about helping others succeed through engaging learning experiences?
 Zions Bancorporation is seeking a Commercial Sales Performance Facilitator to join our Learning & Development team. This role is ideal for someone with strong facilitation skills and experience in training, coaching, or sales enablement. Experience in commercial or small business banking is preferred.
 What You’ll Do: Facilitate dynamic and effective sales training in both in-person and virtual classroom settings. Develop and deliver blended learning programs that drive adoption of proven sales methodologies. Coach and support sales managers and sales teams post-training to ensure sustained behavior change. Collaborate with cross-functional teams such as sales leadership, product, marketing, and enablement to embed training into daily workflows. Monitor and report on training effectiveness and performance metrics to identify and overcome adoption barriers. Apply adult learning principles and instructional design to create impactful learning experiences. Contribute subject matter expertise to projects that integrate sales training into operational processes.
 Who You Are: Requires a bachelor's in Finance, Business or a related field and 4+ years of commercial lending, credit, banking, sales training practices and procedures or other directly related experience. A combination of education and experience may meet job requirements. Experienced facilitator with strong communication and coaching skills. Background in training, learning & development, or sales enablement. Commercial and/or small business banking experience preferred. Proficient in Microsoft Office and comfortable using data to inform decisions. Someone who values integrity, sound judgment, and professional ethics.
 Why Zions Bancorporation?
 Zions Bancorporation is one of the nation’s premier financial services companies, operating through a collection of locally managed banks across the western U.S. We’re known for our commitment to community, innovation, and employee development. Our culture values integrity, collaboration, and continuous improvement—and we’re proud to invest in the growth of our people.
 In this role, you’ll be part of a forward-thinking Learning & Development team that supports a diverse and talented workforce. You’ll have the opportunity to work in one of our major hubs—Salt Lake City, Houston, San Diego, Phoenix, Las Vegas, or Denver—where you’ll collaborate closely with regional banking teams and L&D professionals.
 What We Offer: Competitive compensation and benefits A collaborative, mission-driven work environment Opportunities to shape the future of commercial banking talent A role that values your experience and leverages your strengths
 Ready to make a difference?
 Apply today and help us build the future of banking—one relationship manager at a time.

Commercial Banking Sales Performance Facilitator (in-office) - AZ, CA, CO, NV, TX, or UT

Infoorigin Inc

<div><ul><li>Position Title: Child Welfare Trainer/Content Developer</li><li>
Location: Durham, NC 27709 (Hybird)</li><li>
Interview: Either Webcam Interview or In Person</li><li>
Position Type: Contract</li></ul>
Description:
The primary purposes of the trainer/content developer is to develop and deliver classroom facilitator-led learning solutions and eLearning courses to support system implementation. This position will work closely with the Training Lead, Business and Agile Teams, as well as the Development Team and other subject matter experts to understand requirements, to design training and develop course materials, develop and maintain Adobe FrameMaker templates and scripts, and maintain/revise training materials for instructional training of adult learners.
Required Skills<ul><li>
Experience in curriculum design and developing training materials for adult learners</li><li>
Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs.</li><li>
Research and evaluate the case management software in order to translate the software functionality into effective learning materials.</li><li>
Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed.</li><li>
Experience working with training developers, program subject matter experts, technical support and others to assure training materials are</li><li>
Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint)</li><li>
Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML</li><li>
Experience in designing and delivering computer-based training instructional design, with learning program design systems.</li><li>
Experience in software that may include Adobe FrameMaker, Adobe Captivate, Camtasia, Photoshop, Adobe , Visio or other training applications.</li><li>
Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content.</li><li>
Experience developing interactive media presentations that enhance the online educational experience</li><li>
Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar.</li><li>
Experience evaluating student progress and making recommendations for continued training participation curriculum</li><li>
Experience providing feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension.</li><li>
Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration</li></ul>
Highly Desired Skills<ul><li>
Ability to assist with basic application software and hardware support</li><li>
Must have strong understanding of internet concepts and web technology</li><li>
Knowledge of and experience with the Medicaid Program</li></ul></div>

Child Welfare Trainer/Content Developer - Durham, NC (Onsite)

Aspire Residential Public School

Job Summary<ul><li>To plan and prepare appropriately the assigned courses and lectures</li><li>To conduct assigned classes at the scheduled times</li><li>To demonstrate competence in classroom instruction</li><li>To implement the designated curriculum completely and in due time</li><li>To plan and implement effective classroom management practices</li><li>To design and implement effective strategies to develop self-responsible/independent learners</li><li>To promote students&rsquo; intrinsic motivation by providing meaningful and progressively challenging learning experiences which include, but are not limited to: self-exploration, questioning, making choices, setting goals, planning and organizing, implementing, self-evaluating and demonstrating initiative in tasks and projects</li><li>To engage students in active, hands-on, creative problem-based learning</li><li>To provide opportunities for students to access and use current technology, resources and information to solve problems</li><li>To provides opportunities for students to apply and practice what is learned</li><li>To engage students in creative thinking and integrated or interdisciplinary learning experiences</li><li>To build students&rsquo; ability to work collaboratively with others</li><li>To adapt instruction/support to students&rsquo; differences in development, learning styles, strengths and needs</li><li>To vary instructional roles (e.g. instructor, coach, facilitator, co-learner, audience) in relation to content and purpose of instruction and students&rsquo; needs</li><li>To maintain a safe, orderly environment conducive to learning</li><li>To comply with requirements for the safety and supervision of students inside and outside the classroom</li><li>Responsibilities and Duties</li><li>Classroom ControlPreparation of Question papersMaking Lesson planLead &amp; plan the school events</li></ul><ul><li>Key Skills</li></ul>Presentation Skills, Communications skill , Computer Skills Required Experience and Qualifications Freshers Also Considered. Benefits Cab Facility PF &amp; ESI will provide Staff Uniform will provideJob Type: Full-timePay: ₹16,000.00 - ₹20,000.00 per monthWork Location: In person

Primary Teacher - Malayalam

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Commercial Banking Sales Performance Facilitator (in-office) - AZ, CA, CO, NV, TX, or UT

Child Welfare Trainer/Content Developer - Durham, NC (Onsite)

Primary Teacher - Malayalam