insurance business analyst

Vital Services

<div><p>Vital Services is seeking an experienced, talented, and knowledgeable Commercial Insurance Technology Business Analyst to join our growing Information Technology team.</p>
<p>As the Commercial Insurance Technology Business Analyst, you will serve as a key liaison between commercial insurance clients, business stakeholders, and technology teams. This role focuses on understanding client initiatives within the property &amp; casualty insurance industry and translating those business needs into clear, actionable technical requirements and solutions.</p>
<p>The analyst partners closely with customers and internal teams to ensure applications, enhancements, and projects are well-defined, properly configured, thoroughly tested, and successfully delivered. This position blends business analysis, application support, and project coordination, with a strong emphasis on communication, execution, and customer satisfaction.</p>
<p></p><p><b>Essential Duties and Responsibilities</b> <b>for the Commercial Insurance Technology Business Analyst include the following:</b></p>
<p>Client &amp; Business Engagement</p>
<ul><li>Engage with commercial insurance clients to understand business initiatives, operational needs, and technology challenges.</li><li>
Act as a trusted point of contact who can confidently discuss insurance workflows, data, and system capabilities with customers.</li><li>
Translate client goals into functional and technical requirements that development and application teams can execute.</li></ul>
<p></p><p>Business Analysis &amp; Requirements</p>
<ul><li>Gather, analyze, and document business and system requirements through client meetings, interviews, workflow analysis, and documentation review.</li><li>
Identify implied or unspoken requirements based on insurance processes and system behavior.</li><li>
Develop clear functional specifications, including system inputs, outputs, interfaces, workflows, and performance requirements.</li></ul>
<p></p><p>Technology &amp; Application Support</p>
<ul><li>Monitor and manage application and/or project -related support tickets, ensuring timely resolution and appropriate escalation.</li><li>
Support user setup and security permissions within business applications.</li><li>
Assist with testing new software releases, system enhancements, and reports.</li></ul>
<p></p><p>Project &amp; Delivery Coordination</p>
<ul><li>Coordinate and manage project tasks, track progress, communicate status updates, and help resolve blockers across teams.</li><li>
Evaluate scope changes and communicate impacts on timelines, deliverables, and priorities.</li><li>
Develop and execute test plans, conduct user acceptance testing when needed, and ensure solutions meet requirements.</li></ul>
<p></p><p>Documentation &amp; Knowledge Management</p>
<ul><li>Document processes, procedures, and system behavior to promote sustainable knowledge management.</li><li>
Maintain records of issues, solutions, configurations, and testing artifacts to support audit and operational needs.</li><li>
Contribute to internal documentation and client-facing materials as needed.</li></ul>
<p></p><p><b>Qualifications</b> <b>for the Commercial Insurance Technology Business Analyst:</b></p>
<ul><li>A minimum of 3 years of experience in business analyst, project manager, application / software support technician, or similar role required.</li><li>
A minimum of 5 years of experience in a technical customer support role.</li><li>
Associate's or Bachelor's Degree in Mathematics, Economics, Business, Computer Science, or other quantitative degrees preferred.</li><li>
Experience with insurance software, such as, Vertafore IMS, ImageRight, NetRate, AMS360, Sapiens, Surefyre, Applied Systems, EZLynx, or similar..</li><li>
Strong working knowledge of SQL and data querying.</li><li>
Experience with reporting and analytics tools such as Power BI, SSRS, Tableau, Qlik, or similar.</li><li>
Familiarity with data sources such as SQL Server, Excel, cloud data platforms, or legacy systems.</li><li>
Experience in Agile or iterative development environments is a plus.</li></ul>
<p></p><p><b>Competencies and Success Factors of the Commercial Insurance Technology Business Analyst:</b></p>
<ul><li>Information technology support experience.</li><li>
Commercial insurance, property and casualty lines industry experience.</li><li>
Strong detail orientation and communication / listening skills.</li><li>
Possess a strong work ethic and team player mentality.</li><li>
Can work under minimal supervision.</li><li>
Able to follow documented processes.</li><li>
Become proficient in the use, configuration, and support of our client's applications.</li></ul>
<p></p><p><b>Pay Range: $70,000 &ndash; $90,000, dependent on experience</b></p></div>

Commercial Insurance Technology Business Analyst

American business solutions inc

<div><h3 class="jobSectionHeader"><b>Job Summary</b></h3>
<p>We are seeking an experienced Business Analyst with strong Auto Insurance domain expertise and hands-on experience with Guidewire applications. The ideal candidate will work closely with business users, product owners, developers, and QA teams to analyze business requirements, support Guidewire implementations, and drive successful delivery of insurance technology solutions.</p>
<h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3>
<ul><li>Gather, analyze, and document business and functional requirements for Auto Insurance projects.</li>
<li>Work extensively with Guidewire applications including PolicyCenter, ClaimCenter, and BillingCenter.</li>
<li>Collaborate with underwriting, claims, policy administration, and billing teams to understand business processes and system requirements.</li>
<li>Create BRD, FRD, user stories, use cases, workflow diagrams, and gap analysis documentation.</li>
<li>Conduct stakeholder meetings, requirement workshops, and business process discussions.</li>
<li>Support Guidewire implementation, enhancement, migration, and integration initiatives.</li>
<li>Coordinate with development and QA teams during design, testing, UAT, and deployment phases.</li>
<li>Analyze defects, support issue resolution, and ensure business requirements are properly implemented.</li>
<li>Participate in Agile/Scrum ceremonies including sprint planning, backlog grooming, and daily stand-ups.</li>
<li>Ensure compliance with insurance regulations and organizational standards.</li>
</ul><h3 class="jobSectionHeader"><b>Required Qualifications</b></h3>
<ul><li>Bachelor&rsquo;s degree in Business Administration, Information Technology, Insurance, or related field.</li>
<li>5+ years of Business Analyst experience within Property &amp; Casualty (P&amp;C) Insurance.</li>
<li>Strong experience in Auto Insurance domain.</li>
<li>Hands-on experience with Guidewire products:
<ul><li>Guidewire PolicyCenter</li>
<li>Guidewire ClaimCenter</li>
<li>Guidewire BillingCenter</li>
</ul></li><li>Strong understanding of insurance lifecycle processes including policy issuance, endorsements, renewals, claims, and billing.</li>
<li>Experience in requirement gathering, process mapping, and business analysis documentation.</li>
<li>Strong communication, analytical, and stakeholder management skills.</li>
<li>Experience working in Agile/Scrum methodology.</li>
</ul><h3 class="jobSectionHeader"><b>Preferred Skills</b></h3>
<ul><li>Guidewire implementation or upgrade project experience.</li>
<li>Knowledge of Guidewire integrations and APIs.</li>
<li>Experience with JIRA, Confluence, and SQL.</li>
<li>Exposure to testing/UAT coordination.</li>
<li>Guidewire certification is a plus.</li>
</ul><h3 class="jobSectionHeader"><b>Technical Skills</b></h3>
<ul><li>Guidewire Suite (PolicyCenter, ClaimCenter, BillingCenter)</li>
<li>JIRA / Confluence</li>
<li>SQL</li>
<li>MS Excel, Visio, PowerPoint</li>
<li>Agile / Scrum</li></ul></div>

Business Analyst (Auto Insurance & Guidewire Experience)

VALUEMOMENTUM Inc

<div><div><b>Job Title:</b> Guidewire Business Analyst
</div><div><b>Job ID:</b> POS-18374</div>
<div><b>Primary Skill:</b> Guidewire</div><br>
<br>
<div><div><b>Job Description: Guidewire Business Analyst</b></div><div></div><div><b><br>
Job Title</b>: Guidewire Business Analyst</div><div><b>
Primary skills: </b>#Guidewire, #InsuranceSuite, #PolicyCenter, #BillingCenter, #ClaimsCenter, #Rating</div><div><b>
Location</b>: Hyderabad/Pune/Coimbatore/Bengaluru</div><div><b>
Mode of work</b>: Work from Office</div><div><b>
Experience</b>: 3+</div><div></div><div><b><br>
About the job</b></div><div>
Are you a Business Analyst with a passion for continuously learning and improving your business learning and analysis skills and maintaining various business applications/products? If that sounds like you, we have an exciting opportunity for you!</div><div></div><div><br>
We are looking for an experienced <b>Guidewire Business Analyst</b> to bridge the gap between business requirements and technical implementation. The ideal candidate will have strong knowledge of <b>insurance processes</b> and hands-on experience with <b>Guidewire applications</b> (PolicyCenter, BillingCenter, ClaimCenter) on any policy product and would have worked on UI, UW rules, Forms, Rating, and product model to meet our customers&rsquo; business needs and application requirements.</div><div></div><div><b><br>
Know your team</b></div><div>
At ValueMomentum&rsquo;s <b>Technology Solution Centers</b>, we are a team of passionate engineers who thrive on tackling complex business challenges with innovative solutions while transforming the P&amp;C insurance value chain. We achieve this through strong engineering foundation and continuously refining our processes, methodologies, tools, agile delivery teams, and core engineering archetypes. Our core expertise lies in six key areas: Platforms, Infra/Cloud, Application, Data, Core, and Quality Assurance</div><div></div><div><br>
Join our team that invests in your growth. Our Infinity Program empowers you to build your career with role-specific skill development leveraging immersive learning platforms. You'll have the opportunity to work with some of the best minds serving insurance customers in US, UK and Canadian markets.</div><div></div><div><b><br>
Responsibilities</b></div><p>
Following are the day-to-day work activities:</p><ul><li><div><b>
Gather, analyse, and document business requirements for Guidewire implementations with good understanding on Personal or C</b><b>commercial line of business.</b></div></li><li><div><b>
Has thorough understanding of ISO/NCCI/Bureau and Commercial products.</b></div></li><li><div><b>
Collaborate with development teams to ensure accurate configuration and integration.</b></div></li><li><div><b>
Has to provide pre-construction walkthrough to development and QA teams.</b></div></li><li><div><b>
Conduct gap analysis between current processes and Guidewire capabilities.</b></div></li><li><div><b>
Support UAT (User Acceptance Testing) and validate system functionality against requirements.</b></div></li><li><div><b>
Act as a liaison between business stakeholders and technical teams.</b></div></li><li><div><b>
Maintain documentation for workflows, rules, and integration points.</b></div></li><li><div><b>
Ensure compliance with insurance regulations and organizational standards.</b></div></li><li><div><b>
Has excellent verbal and written communication skills.</b></div></li><li><div><b>
Will own BA deliverables</b></div></li></ul><p></p><div><b><br>
Requirements</b></div><p>
Candidates are required to have these mandatory skills to get the eligibility of their profile assessed. <b>The must have requirements are:</b></p><ul><li><div><b>
3+years of experience as Business Analyst and 2+ years of experience on Guidewire applications (PolicyCenter, BillingCenter, ClaimCenter).</b></div></li><li><div><b>
Has good functional understanding of GW OOTB products.</b></div></li><li><div><b>
Experience in insurance domain (Property &amp; Casualty preferred).</b></div></li><li><div><b>
Has worked on at least 3 of the following areas during policy admin system implementation &ndash; UI, UW issues, Rating, Forms, Product Model.</b></div></li><li><div><b>
Proficiency in requirements gathering, process mapping, and documentation.</b></div></li><li><div><b>
Experience with API integrations and third-party systems.</b></div></li><li><div><b>
Exposure to rating engines, underwriting workflows, and claims processes.</b></div></li><li><div><b>
Leverage Generative AI to automate creation of requirement documents and user stories</b><b>, </b><b>generating test scenarios and synthetic data for UAT.</b></div></li><li><div><b>
Summarize complex workflows and produce AI-driven insights for process optimization.</b></div></li><li><div><b>
Familiarity with Agile methodologies and tools like JIRA and Confluence.</b></div></li><li><div><b>
Excellent communication and stakeholder management skills</b></div></li></ul><div></div><div><b><br>
Good to Have:</b></div><ul><li><div><b>
AINS certification or any other equivalent certification</b></div></li><li><div><b>
Guidewire Associate Certification in the last version i.e. Las Lenas</b></div></li></ul><div></div><div><b><br>
About ValueMomentum</b></div><div>
ValueMomentum is a leading solutions provider for the global property &amp; casualty insurance industry, supported by deep domain and technology capabilities. We offer a comprehensive suite of advisory, development, implementation, and maintenance services across the entire P&amp;C insurance value chain. This includes Underwriting, Claims, Distribution, and more, empowering insurers to stay ahead with sustained growth, high performance, and enhanced stakeholder value. Trusted by over 75 insurers, ValueMomentum is one of the largest standalone insurance-focused solutions providers to the US insurance industry.</div><div></div><div><b><br>
Our culture &ndash; Our fuel</b></div><p>
At ValueMomentum, we believe in making employees win by nurturing them from within, collaborating and looking out for each other.</p><ul><li><div><i>
People first</i> - Empower employees to succeed.</div></li><li><div><i>
Nurture leaders</i> - Nurture from within.</div></li><li><div><i>
Enjoy wins</i> &ndash; Recognize and celebrate wins.</div></li><li><div><i>
Collaboration</i> &ndash; Foster a culture of collaboration and people-centricity.</div></li><li><div><i>
Diversity</i> &ndash; Committed to diversity, equity, and inclusion.</div></li><li><div><i>
Fun</i> &ndash; Create a fun and engaging work environment.</div></li><li><div><i>
Warm welcome</i> &ndash; Provide a personalized onboarding experience.</div></li></ul><p></p><div><b><br>
Company Benefits</b></div><ul><li><div><b><i>
Compensation</i></b><b> - Competitive compensation package comparable to the best in the industry.</b></div></li><li><div><b><i>
Career Growth </i></b><b>- Career development, comprehensive training &amp; certification programs, and fast track growth for high potential associates.</b></div></li><li><div><b>
Benefits: Comprehensive health benefits and life insurance.</b></div></li></ul><p></p><p><br>
****</p><br>
</div><br>
<div><div><b>About the Company:</b><br>
<br>
Founded in 2000 with the core belief that impactful change comes from deep commitment, ValueMomentum specializes in delivering measurable results across the P&amp;C value stream. For more than 25 years, we have empowered more than 100 carriers to reimagine their businesses with AI and emerging technologies, navigate market shifts, unlock speed to value, and become future-ready. We help insurers in the US, Canada, and Europe stay ahead with sustained growth and high performance to enhance stakeholder value and foster resilient societies. For more information, visit ValueMomentum<br>
</div><br>
<div><b>Benefits:</b><br>
<br>
We at ValueMomentum offer you a congenial environment to work and grow in the company of experienced professionals. Some benefits that are available to you are:
<ul><li>Competitive compensation package.</li>
<li><i>Career Advancement: </i>Individual Career Development, coaching and mentoring programs for professional and leadership skill development.</li>
<li>Comprehensive training and certification programs.</li>
<li><i>Performance Management: </i>Goal Setting, continuous feedback and year-end appraisal. Reward &amp; recognition for the extraordinary performers.</li></ul></div></div></div>

Guidewire Business Analyst

Heritage Medical Associates, P.C.

<div><p><b>SUMMARY: Insurance Analysts demonstrate thorough knowledge of the claims revenue cycle. The Insurance Analyst position is responsible for answering patient and staff inquiries, reviewing outstanding and/or denied insurance claims, submitting insurance appeals, and maintaining assigned insurance queues.
</b></p><p></p><p><b>Insurance Analyst must have the ability to provide excellent Customer Service to patients and staff and correctly answer a question regarding insurance and balances. The type of questions may include, but are not limited to insurance participation, correct coding guidelines, carrier specific medical policies, and denial codes, review of accounts for payment application, as well as the ability to assist patient and/or staff in understanding insurance benefits and how the benefits were applied to the service(s) received at HMA.
</b></p><p></p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: (Other duties maybe assigned.)</b></p><p>
</p><ul><li>Work denied claims through the practice management queue</li><li>
Processing of denials in a timely and accurate manner</li><li>
Correct and any denied claim, including submitting additional information or documentation as requested</li><li>
Creation and submission of appeals</li><li>
Communicate with insurance companies, as needed</li><li>
Query provider in a timely manner, as needed</li><li>
Interpret and apply compliance guidelines to maintain billing integrity</li><li>
Update and maintain patient account information and have the ability to make adjustments as necessary, and according to company policy</li><li>
Receive, sort and work incoming correspondence daily</li><li>
Identify and communicate trends in denials to management</li><li>
Answer patient questions, inquiries and concerns regarding their accounts; verify balances and refunds for accuracy, and ensure timely follow up with patient, as needed.</li><li>
Audit accounts referred by Patient Service Representatives and Patient Accounts, as well as provide a response in a timely manner</li><li>
Utilize the Insurance Analyst work queues to follow up on accounts until the account has been satisfactorily resolved.
</li><li>Post corrected claims and any payments associated with that correction</li><li>
Transfer credits in an account</li><li>
Follow HMA guidelines in applying self-pay discounts, charity and per request adjustments.
</li></ul><p></p><p><b>SUPERVISORY RESPONSIBILITIES:</b></p><p>
None</p><p>
</p><p><b>QUALIFICATIONS:
</b></p><ul><li>Strong Customer Service Skills</li><li>
Excellent telephone etiquette and skills</li><li>
Exceptional written and verbal communication skills</li><li>
Ability to work with little supervision</li><li>
Superior organizational skills</li><li>
Self motivated</li><li>
Ability to work in a cooperative manner with others</li><li>
Regular and predictable attendance</li></ul><p>
</p><p><b>EDUCATION and/or EXPERIENCE:</b></p><ul><li>
High school diploma</li><li>
3-5 years of third-party billing in a physicians office</li><li>
Knowledge of ICD-10/CPT Coding</li><li>
Experience in medical billing systems
</li><li>Must have thorough understanding of Medicare/Medicaid laws, managed care, and commercial health insurance</li></ul><p><b>
</b></p><h4 class="jobSectionHeader"><b>PHYSICAL DEMANDS:</b></h4><ul><li>
Must be able to walk to patient in physicians office and/or sit for 8 to 10 hours a day</li><li>
Requires regular walking, bending, pushing, pulling, twisting and lifting</li><li>
Must be able to lift at least 10-15lbs</li><li>
Ability to delineate between numeric numbers</li></ul><h2 class="jobSectionHeader"><b><i>
WORK ENVIRONMENT:</i></b></h2><ul><li>
Office environment-limited exposure to communicable diseases.
</li><li>No exposure to blood-borne pathogens or contaminated body fluids
</li><li>Fast paced environment</li></ul></div>

Insurance Analyst, Business Office, Nashville

Berkley

<div>Company Details:<div></div><div><br>
Berkley Human Services, a Berkley Company, is devoted to meeting the needs of Human Services organizations. Our property and casualty solutions support the unique operational aspects of social service providers nationwide. Since 1989, our program has continued to evolve to support both nonprofit and for-profit organizations including childcare centers, group homes, counseling services, and community-serving associations.</div>
Responsibilities:
<div>
The Business Analyst serves as a strategic and tactical link between business partners and technology teams. This role drives the design, development, enhancement, and implementation of systems and reporting solutions that support organizational goals. The BA provides product and process expertise, leads requirements definition for high‑visibility initiatives, ensures quality and functionality of applications, and advances continuous improvement across business systems.</div><ul><li>
Collaborate with business partners across multiple Operating Units to gather and refine business requirements for system and reporting needs.</li><li>
Develop clear business specifications for application enhancements, system changes, and business reports.</li><li>
Facilitate requirement discussions and support design sessions with business and technology teams.</li><li>
Assist in systems development activities by translating business needs into actionable, well‑defined documentation.</li><li>
Support the implementation of new or updated application systems by coordinating testing, validating functionality, and ensuring business readiness.</li><li>
Analyze business issues and assist in developing system-based solutions to improve workflow or address inefficiencies.</li><li>
Maintain accurate documentation of systems, processes, and program logic for ongoing reference and support.</li><li>
Perform quality assurance reviews to ensure systems, reports, and programs perform as designed; assist with unit testing as needed.</li><li>
Configure and maintain application system tables, ensuring proper setup to support accurate processing.</li><li>
Assist with IT SOX Testing.</li><li>
Generate reports for business partners and provide guidance to users who develop their own reporting outputs.</li><li>
Troubleshoot system or reporting issues, identifying root causes and supporting resolution activities.</li><li>
Provide end‑user training to ensure effective adoption and use of systems and tools.</li></ul><div></div><div><b><i><br>
May perform other functions as assigned</i></b></div>
Qualifications:
<ul><li>3&ndash;5 years of property and casualty (P&amp;C) insurance experience.
</li><li>Minimum of 2 years&rsquo; experience as a Business Analyst.
</li><li>Experience with full lifecycle delivery of technology or reporting solutions.
</li><li>Strong sense of ownership, urgency, and follow‑</li><li>
Ability to work collaboratively with diverse stakeholders and maintain strong working relationships.
</li><li>Excellent oral and written communication skills, with the ability to translate technical information for business audiences.
</li><li>Demonstrated ability to work effectively in a fast‑paced, innovative environment and achieve stretch goals.
</li><li>Ability to independently learn new technologies and adapt to evolving business processes.</li></ul><div><b>
Education:</b></div><ul><li><p>
Bachelor&rsquo;s Degree in a business or information systems related major or equivalent work experience.</p></li></ul>
Additional Company Details: The Company is an equal employment opportunity employer. We do not accept unsolicited resumes from third party recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees including: &bull; Base Salary Range: $75k-$90k &bull; Benefits include Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Additional Requirements: Travel: Periodic (1 week every 2 &ndash; 3 months) Sponsorship Details: Sponsorship not Offered for this Role</div>

Business Analyst - Insurance

RealPage Inc

<div>Overview:
<p>
The Insurance Operations Analyst I supports critical business processes within RealPage Insurance Operations. This role will own and manage at least one core operational process, such as cash application or receivables reconciliation, and will be responsible for ensuring processes are documented, maintained, measured, and continuously improved.</p><p></p><p><br>
This individual will act as a subject matter expert for assigned workflows, reconcile system activity against invoices, monitor service level agreements (SLAs), report operational metrics, research and escalate system or process issues, and identify opportunities to improve efficiency. The role will also support the insurance team&rsquo;s migration from a legacy platform to a new system by helping document processes, clarify operational requirements, and ensure continuity across teams.</p><p></p><p><br>
The ideal candidate is curious, coachable, detail-oriented, and motivated to understand how processes work across teams and systems. They should be comfortable receiving feedback, learning quickly, and using data to drive process improvements.</p><p></p><p><br>
This position is remote eligible; preferred in Irvine, CA or Dallas, TX for a hybrid work arrangement</p><br>
<p></p>
Responsibilities:
<ul><li><p>
Serve as the process owner and subject matter expert for at least one Insurance Operations activity, such as cash application, receivables reconciliation, invoicing support, onboarding/offboarding, audits, refunds, or escalation research.</p></li><li><p>
Reconcile system-level transactions against invoices and related records to ensure accuracy and timely resolution.</p></li><li><p>
Ensure assigned processes are fully documented, current, and aligned with operational requirements.</p></li><li><p>
Create new process documentation and update existing documentation when workflows, vendors, or systems change.</p></li><li><p>
Monitor and ensure work is completed within defined service level agreements (SLAs).</p></li><li><p>
Track, analyze, and report key operational metrics, including volume, turnaround times, aging, and productivity by insurer, workflow, day, week, and month.</p></li><li><p>
Investigate broken processes or system issues, report findings, and escalate as appropriate.</p></li><li><p>
Identify process gaps, operational risks, and inefficiencies, and recommend solutions to improve accuracy, scalability, and overall performance.</p></li><li><p>
Support development of business justifications for new vendors, partners, or operational solutions by identifying current-state gaps and future-state opportunities.</p></li><li><p>
Partner with leadership and cross-functional teams during the migration from legacy systems to new platforms by documenting workflows, clarifying requirements, and supporting implementation readiness.</p></li><li><p>
Research and help resolve operational and client escalation issues, including disputes tied to insurance billing or collections processes.</p></li><li><p>
Build cross-functional knowledge to provide backup support across other Insurance Operations functions as needed.</p></li><li><p>
Maintain professionalism in communications, analysis, and presentation of operational data.</p></li><li><p>
Perform other duties as assigned.</p></li></ul><br>
<p></p>
Qualifications:
<ul><li>1&ndash;2 years of experience in operations, insurance operations, accounting support, receivables, cash application, or process-oriented business functions</li><li>
High school diploma or equivalent required</li><li>
Bachelor&rsquo;s degree in Business, Accounting, Finance, or a related field preferred</li><li>
Experience with process documentation, workflow analysis, or operational reporting</li><li>
Strong written and verbal communication skills</li><li>
Strong attention to detail and ability to reconcile data accurately</li><li>
Demonstrated ability to manage multiple responsibilities and meet deadlines with limited supervision</li><li>
Strong analytical, organizational, and problem-solving skills</li><li>
Ability to adapt to change and work effectively in evolving environments</li><li>
Intermediate to advanced Excel skills; proficiency in Word, Outlook, and PowerPoint required</li><li>
Experience with Visio, Lucidchart, or other process-mapping tools preferred</li><li>
Experience working in a BPO or shared services environment preferred</li></ul><p></p><p><b><br>
Preferred Knowledge / Experience</b></p><br>
<p></p><ul><li>
Exposure to Property &amp; Casualty insurance</li><li>
Exposure to Surplus Lines insurance</li><li>
Experience with invoicing, cash application, reconciliations, or collections-related operations</li><li>
Experience tracking KPIs and using metrics to improve performance</li><li>
Experience supporting system migrations, process transitions, or vendor implementations</li></ul><div><b><i>
Salary and Benefits</i></b></div><div></div><div><i><br>
RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:</i></div><ul><li><i>
Health, dental, and vision insurance.</i></li><li><i>
Retirement savings plan with company match.</i></li><li><i>
Paid time off and holidays.</i></li><li><i>
Professional development opportunities.</i></li><li><i>
Performance-based bonus based on position.</i></li></ul><div><i>
Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.</i></div><div></div><div><i><br>
Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees</i>.</div>
Pay Range: USD $26.97 - USD $45.91 /Hr.</div>

Ops Analyst I, Insurance

Capgemini

<div><div><div><div><p>Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you&rsquo;d like, where you&rsquo;ll be supported and inspired by a collaborative community of colleagues around the world, and where you&rsquo;ll be able to reimagine what&rsquo;s possible. Join us and help the world&rsquo;s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.</p>
<div><div><div><h2 class="jobSectionHeader"><b>Job Description -</b></h2>
</div><div><p>We are looking for a seasoned <b>Product Owner/ Business Analyst </b>with deep domain expertise in <b>Life Insurance</b> and Annuity business processes.
<br>
The ideal candidate will act as a subject matter expert SME bridging the gap between business stakeholders and technical teams to deliver high impact solutions that align with regulatory requirements and customer needs.</p><br>
<p></p><p><b>Key Responsibilities</b></p>
<ul><li>Serve as a domain expert in Annuities including product structures policy administration claims underwriting and regulatory compliance</li>
<li>Elicit analyze and document business requirements process flows and system interactions</li>
<li>Collaborate with product owners actuaries underwriters and IT teams to define and prioritize business needs</li>
<li>Translate complex insurance and annuity concepts into clear actionable user stories and acceptance criteria</li>
<li>Support the development and implementation of new insurance products and enhancements to existing systems</li>
<li>Conduct gap analysis root cause analysis and impact assessments for business process changes</li>
<li>Facilitate workshops and stakeholder meetings to gather insights and validate requirements</li>
<li>Ensure solutions meet business goals compliance standards and customer expectations</li>
<li>Assist in user acceptance testing UAT training and postimplementation support</li>
</ul><p><b>Required Skills and Qualifications</b></p>
<ul><li>7-10 years of experience as a Business Analyst in the Life Insurance and Annuity domain Strong understanding of annuity products eg fixed variable indexed etc</li>
<li>policy lifecycle and regulatory frameworks eg NAIC DOL fiduciary rules</li>
<li>Proven experience in business process modeling requirements gathering and documentation</li>
<li>Familiarity with insurance platforms such as Admin systems or similar</li>
<li>Experience working in Agile Scrum environments</li>
<li>Excellent communication stakeholder management and problem solving skills</li>
<li>Proficiency in tools like JIRA Confluence Visio and MS Office Suite</li>
<li>Bachelors degree in Business Finance Insurance or a related field</li>
<li>Certifications such as LOMA eg FLMI ARA or Agile certifications eg CSPO PMIACP</li>
</ul></div></div></div><p>The base compensation range for this role in the posted location is: 90000- 120000</p>
<p>Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.</p>
<p>The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.</p>
<p>These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.</p>
<p>It is not typical for candidates to be hired at or near the top of the posted compensation range.</p>
<p>In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.</p><br>
<p></p><p><b>Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees.</b> In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:</p>
<ul><li>Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave</li>
</ul><ul><li>Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)</li>
<li>Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)</li>
<li>Life and disability insurance</li>
<li>Employee assistance programs</li>
<li>Other benefits as provided by local policy and eligibility</li>
</ul><p><b>Important Notice:</b> Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini&rsquo;s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.</p><br>
<p></p><p><b>Disclaimers</b></p>
<p>Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.</p>
<p>This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.</p>
<p>Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.</p>
<p>Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law</p><br>
<p></p><p>Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.</p></div></div></div></div><p></p>

BA/PO with Annuity

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