insurance claims adjuster

Takagi & Associates, Inc. Professional Insurance Consultants

Takagi &amp; Associates Inc. is currently seeking a professional, skilled and dedicated Licensed Insurance Adjuster to join the team.About Us:We are a leading insurance company committed to providing exceptional service and support to our valued policyholders. With a strong focus on customer satisfaction, we pride ourselves on offering comprehensive insurance solutions and swift claims handling. As an integral part of our team, you will have the opportunity to make a meaningful impact on our clients' lives and contribute to our continued success.Responsibilities:As a Licensed Insurance Adjuster, you will play a vital role in assessing and evaluating insurance claims, ensuring fair and accurate settlements. Your primary responsibilities will include:Conducting thorough investigations of insurance claims by gathering relevant information, inspecting damaged properties, vehicles, reviewing medical files and interviewing involved parties.Analyzing policy coverage and determining the extent of liability and applicable compensation.Documenting all findings, including photographs, videos, and written reports, to support claim evaluations.Collaborating with experts such as engineers, medical professionals, and legal advisors to assist in claim evaluations.Negotiating settlements with claimants, attorneys, and other stakeholders, adhering to industry guidelines and company policies.Providing exceptional customer service and addressing inquiries from policyholders, ensuring their concerns are resolved promptly and professionally.Staying up-to-date with industry trends, regulations, and changes in insurance policies to effectively handle claims.Requirements:To excel in this role, you should meet the following requirements:Possess a valid Guam Insurance AdjustersProven experience as a Licensed Insurance Adjuster for at least 7 years+, demonstrating expertise in claim assessment, investigation, and negotiation.Experience in multi-lines Adjusting such as Auto, Workers Compensation, Bodily Injury, Liability, personal and commercial property ect...Strong knowledge of insurance policies, coverage, and regulations, including an understanding of property and casualty claims.Excellent communication and interpersonal skills to effectively interact with policyholders, legal professionals, and other stakeholders.Detail-oriented approach with exceptional analytical and problem-solving abilities.Ability to work independently and make sound decisions in a fast-paced environment.Strong commitment to compliance, on-going training and growthProficiency in using relevant software and tools for claim processing and documentation.How to Apply:Please submit your resume, along with a cover letter highlighting your relevant experience and accomplishments, to humanresources@taaguam.com. We will review applications on a rolling basis and contact qualified candidates for further assessment.We value diversity and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or age.Join our team of dedicated professionals and embark on a fulfilling career as a Licensed Insurance Adjuster.Job Type: PermanentBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Health insurance</li><li>Paid time off</li><li>Relocation assistance</li><li>Vision insurance</li></ul>Work Location: In person

Licensed Insurance Claims Adjuster

Mountain Star Roofing

Roofing Licensed AdjusterMountain Star Roofing Systems &ndash; El Paso, TXIn-Person | Full-TimeCompensation:<ul><li>Base Salary: Starting at $30,000/year</li><li>Starting pay may increase based on experience</li><li>Additional performance-based incentives may be available</li></ul>About the Role:Mountain Star Roofing Systems is looking for a knowledgeable and detail-oriented Licensed Adjuster to support our team with insurance-based roofing projects. This role focuses on working with homeowners and insurance companies to ensure roofing claims are properly assessed, documented, and approved.The ideal candidate understands the insurance claims process and can confidently advocate for accurate scope and fair coverage.Responsibilities:<ul><li>Inspect roofs for storm-related damage (hail, wind, etc.)</li><li>Assist homeowners with filing and navigating insurance claims</li><li>Meet with insurance adjusters on-site</li><li>Review and interpret insurance scopes and estimates</li><li>Supplement claims when necessary to ensure proper coverage</li><li>Communicate clearly with homeowners throughout the process</li><li>Work closely with the sales and production teams</li></ul>Qualifications:<ul><li>Valid Adjuster License (required)</li><li>Experience with roofing or property claims preferred</li><li>Strong understanding of insurance claims and Xactimate (preferred)</li><li>Excellent communication and negotiation skills</li><li>Detail-oriented and organized</li><li>Ability to represent the company professionally on-site</li></ul>What We&rsquo;re Looking For:<ul><li>Someone confident working with insurance companies</li><li>Strong advocate for homeowners and proper claim approval</li><li>Knowledgeable in storm damage and roofing systems</li><li>Professional, reliable, and solution-oriented</li></ul>Why Join Mountain Star Roofing Systems:<ul><li>Opportunity to grow with a fast-growing company</li><li>Hands-on experience in roofing and insurance claims</li><li>Supportive team environment</li><li>High-demand industry with consistent opportunity</li></ul>If you have experience in insurance claims and want to be part of a growing roofing company, we&rsquo;d love to hear from you.Pay: From $30,000.00 per yearWork Location: In person

Roofing Licensed Adjuster

Knight Management

<div>Personal Auto Bodily Injury (BI) Claims Adjuster

Los Angeles | Onsite/Hybrid | Claims

Onward Insurance- A Knight Insurance Company

Pay Range: $60,000- $75,000 Per Year. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

Onward Insurance, a Knight Insurance Company, specializes in private passenger auto coverage for standard and non-standard drivers throughout California. We are seeking a Bodily Injury Claims Adjuster to join our growing California claims operation.

This role is responsible for investigating, evaluating, negotiating, and resolving bodily injury claims. We are seeking an adjuster with BI experience or a strong PD adjuster looking to advance into bodily injury claim handling.

What You'll Do as a Personal Auto Bodily Injury (BI) Claims Adjuster:
<ul>
<li>Manage a dedicated inventory of personal auto bodily injury claims</li>
<li>Investigate liability, causation, and damages</li>
<li>Review medical records and supporting injury documentation</li>
<li>Establish and maintain appropriate reserves</li>
<li>Negotiate settlements with claimants and attorneys</li>
<li>Analyze liability and comparative negligence issues under California law</li>
<li>Draft Large Loss Reports for high exposure claims</li>
<li>Intake and summarize lawsuits Coordinate to retain defense counsel when necessary</li>
<li>Handle and monitor litigated claims</li>
<li>Attend mediations as needed</li>
<li>Identify subrogation opportunities and SIU referrals when appropriate</li>
<li>Maintain accurate claim documentation and regulatory compliance</li>
</ul>
Qualifications

What do we look for in our Personal Auto Bodily Injury (BI) Claims Adjuster?
<ul>
<li>1&ndash;3+ years of personal auto claims experience</li>
<li>Bodily Injury claims experience preferred</li>
<li>Property Damage adjusters seeking advancement into BI are encouraged to apply</li>
<li>California claims handling experience preferred</li>
<li>Strong investigation, negotiation, and documentation skills</li>
<li>Ability to manage claim inventory independently</li>
<li>Experience with Microsoft Office and claims management systems</li>
<li>Bilingual Spanish is a plus</li>
</ul>
Work Arrangement

This is a primarily in-office position located in Los Angeles. Following successful completion of training and demonstrated performance, employees may be eligible for up to one work-from-home day per week, subject to business needs and manager approval. Candidates should be comfortable working onsite the majority of the workweek.

Benefits

What do we offer?
<ul><li>Medical, Dental, and Vision benefits.</li>
<li>Supplemental life insurance policies for you and your dependents</li>
<li>Long term disability insurance</li>
<li>Flexible Spending Account (FSA)</li>
<li>Employer paid life insurance</li>
<li>Retirement plans: Employer match, 401(k) and Employee Stock Ownership Plan (ESOP)</li>
<li>Metro-link Reimbursement</li>
<li>Career Path Opportunities</li>
<li>Onsite Gym with group Yoga and Pilates; classes</li>
<li>UKG Wallet (access to your pay before payday)</li>
<li>Tickets at Work- Discounts on parks, museums, movie tickets and much more</li>
<li>AT&amp;T Wireless Discounts</li>
<li>Midway Rent a Car- Rental car Discounts</li>
<li>Dell Member Purchase Program</li>
</ul>
This is a full-cycle bodily injury claims handling position with ownership of files from investigation through resolution.<h4 class="jobSectionHeader"> 
Experience</h4>
Required<ul><li>
1 - 3 years: 1&ndash;3+ years of personal auto claims experience</li></ul>
Preferred<ul><li>
Bodily Injury claims experience preferred</li></ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Personal Auto Bodily Injury (BI) Claims Adjuster

First Chicago Insurance Company

<div>
 This job was posted by https://illinoisjoblink.illinois.gov : For more
 
 
 
 Information, Please See
 
 
 
 https://illinoisjoblink.illinois.gov/jobs/13502962
 
 
 **Attention Recent College Grads!**
 
 
 <ul>
 <li>
 If you are looking for a rewarding career in the insurance industry,
 
 
 </li>
 </ul>
 and not just a job, we have the perfect opportunity for YOU!**
 
 
 We are looking to hire**Auto Claims Adjuster Trainees**for our growing
 
 
 Claims department. In this role, you will begin your career in insurance
 
 
 by training to be an Auto Claims Adjuster. You will investigate and
 
 
 handle coverage related property damage/total loss claims to prompt,
 
 
 courteous and fair closure. You will bring proper conclusion to claims
 
 
 which require investigation due to potential coverage issues, liability
 
 
 and/or damages.
 
 
 <ul>
 <li>
 This is an on-site position reporting to our corporate headquarters
 
 
 </li>
 </ul>
 located about one mile south of Chicago Midway Airport.****
 
 
 <ul>
 <li>
 Who is First Chicago Insurance Company?**
 
 
 </li>
 </ul>
 At First Chicago Insurance Company, our employees are our biggest asset!
 
 
 It is our mission to attract and retain intelligent, motivated, ethical
 
 
 employees who strive for excellence and growth, and to keep those
 
 
 employees happy and engaged. We provide the tools and the support our
 
 
 employees need to grow both professionally and personally. We encourage
 
 
 self-improvement and celebrate success by rewarding ideas and results.
 
 
 We realize the strength of teamwork and its ability to join individuals
 
 
 together and push and pull each other, with a synergy that can only be
 
 
 found in groups of good people sharing ideas**.**Join in on the
 
 
 excitement and become part of our thriving organization!
 
 
 
 Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Review and determine course of action on each file assigned,
 
 
 </li>
 </ul>
 utilizing technical knowledge and experience for the purpose of
 
 
 supporting final disposition of a loss.
 
 
 <ul>
 <li>
 Investigate, prepare evaluation, and settle total loss files for
 
 
 </li>
 </ul>
 insureds and claimants. Follow up as needed relative to obtaining of
 
 
 the properly signed title in order to resolve all salvage in a
 
 
 timely manner.
 
 
 <ul>
 <li>
 Work directly with internal and external customers to develop
 
 
 </li>
 </ul>
 evidence and establish facts on assigned claims.
 
 
 <ul>
 <li>
 Conduct thorough investigations and keep accurate and relevant
 
 
 </li>
 </ul>
 documentation of file activity on each claim assigned including
 
 
 coverage liability, status and damages that are applicable for each
 
 
 claim.
 
 
 <ul>
 <li>
 Organize, plan and prioritize work activities to keep up with
 
 
 </li>
 </ul>
 current assignments and to ensure prompt conclusion of claims.
 
 
 <ul>
 <li>
 Honor/decline/negotiate first and third party liability claims upon
 
 
 </li>
 </ul>
 completion of coverage/policy investigation and analysis of damages
 
 
 and liability.
 
 
 <ul>
 <li>
 Prepare and present claim evaluations for the appropriate settlement
 
 
 </li>
 </ul>
 authority.
 
 
 <ul>
 <li>
 Notify the Underwriting Department of any adverse information
 
 
 </li>
 </ul>
 uncovered in the course of the investigation.
 
 
 <ul>
 <li>
 Familiar with unfair claim practices in states where doing business.
 </li>
 <li>
 Conduct business with vendors in a manner with maintains a
 
 
 </li>
 </ul>
 reasonable expense factor and upholds the companys reputation for
 
 
 quality service.
 
 
 <ul>
 <li>
 Provide customer service both to internal and external customers.
 </li>
 <li>
 Handle other duties as assigned.
 
 
 </li>
 </ul>
 
 Qualifications Required
 
 
 
 <ul>
 <li>
 Associates or Bachelors Degree.
 </li>
 <li>
 Excellent analytical, organizational, interpersonal and
 
 
 </li>
 </ul>
 communication (verbal, written, phone) skills.
 
 
 <ul>
 <li>
 Ability to pass written examinations where required by state
 
 
 </li>
 </ul>
 statutes to become a licensed Claims Adjuster.
 
 
 <ul>
 <li>
 First Chicago Insurance Company provides competitive salaries and
 
 
 </li>
 </ul>
 benefits to all full-time employees. Following are some of the perks
 
 
 First Chicago employees receive:**
 
 
 <ul>
 <li>
 Competitive Salaries
 </li>
 <li>
 Commitment to your Training &amp; Development
 </li>
 <li>
 Medical and Dental
 </li>
 <li>
 Telemedicine Benefit
 </li>
 <li>
 401k with a generous company match
 </li>
 <li>
 Paid Time Off and Paid Holidays
 </li>
 <li>
 Tuition Reimbur ement
 </li>
 <li>
 Wellness Program
 </li>
 <li>
 Fun company sponsored events
 </li>
 <li>
 And so much more!
 </li>
 </ul>
</div>

Auto Claims Adjuster Trainee

Claims Service Bureau of New York Inc.

Experienced Casualty Claims Adjuster &ndash; Long Island, NYWell-established Third-Party Administrator (TPA) with over 60 years of continuous operation is seeking a skilled and motivated Casualty Claims Adjuster to join our team.Position Overview:The ideal candidate will have a minimum of 3-5 years of experience handling casualty claims, with the ability to independently manage a full caseload from inception through resolution. This role requires strong analytical, negotiation, and communication skills, as well as a thorough understanding of claims handling practices.This position is in-office initially, with the opportunity to transition to a hybrid schedule following successful training and onboarding.Key Responsibilities:<ul><li>Investigate, evaluate, and manage casualty claims (including liability and bodily injury)</li><li>Determine liability exposure</li><li>Negotiate settlements within authority limits</li><li>Coordinate / communicate with attorneys and insureds</li><li>Maintain accurate and timely claim documentation</li></ul>Qualifications:<ul><li>Minimum 3-5 years of casualty claims adjusting experience</li><li>Strong knowledge of claims handling procedures and litigation management</li><li>Excellent written and verbal communication skills</li><li>Ability to work independently and manage a high-volume caseload</li></ul>What We Offer:<ul><li>Competitive salary commensurate with experience</li><li>Performance-based bonuses</li><li>401(k) plan</li><li>Health Insurance</li><li>Paid time off and holidays</li><li>Stable, long-standing company with a strong industry reputation</li><li>Collaborative and professional work environment</li><li>Opportunity for hybrid work schedule following training</li></ul>Who We Are:We are a family-owned Third-Party Administrator with over 60 years of experience delivering high-quality claims management services. Our longevity reflects our commitment to exceptional client service, industry expertise, and strong employee relationships. We provide a supportive, team-oriented environment where employees are empowered to make decisions, contribute ideas, and play a meaningful role in the success of our clients and company. We offer the stability of a well-established organization combined with the flexibility and personal touch of a family-owned business.Pay: $55,000.00 - $85,000.00 per yearBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

General Liability Claims Adjuster

Erie Insurance Group

<div><div><div><div><div>Division or Field Office: 
</div><div>Property &amp; Material Damage Div</div> 
</div> 
<div><div>Department of Position:</div> <div>Property Damage Dept</div></div> 
<div>
<div>Work from:
</div>
<div> Field</div>
</div> 
<div><div>Salary Range:</div>
<div>
$50,327.00 - $80,392.00 *

salary range is for this level and may vary based on actual level of role hired for
</div>
</div> 
</div></div><ul><li>This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.</li></ul> 

<div>
This position will be posted until 6/22/2026. Candidates will be notified of the next steps in the interviewing process in June and/or July. The tentative start date for the training program is August 31st, 2026.
</div>
<div><ul><li>This is a field position, and a company car will be provided to Property Adjusters once they successfully complete the training program.
</li></ul></div><div><ul><li>Property Adjusters operate from a home office, but daily travel to conduct property inspections within the assigned territory is required.
</li>
</ul></div><div><ul><li>This position offers challenging work, excellent pay, an exceptional work environment, and a comprehensive Total Rewards package.
</li></ul></div><div><ul><li>The successful candidate will ideally reside in Bristol, Kingsport, Johnson City, Tennessee or the close surrounding areas. 
</li>
</ul></div><div>Who should apply?
</div><div><ul><li>We are seeking candidates that represent a range of backgrounds and perspectives who share our passion for providing exceptional service.
</li>
</ul></div><div><ul><li>We are looking for individuals that work well under pressure, can work independently, and individuals that are looking for a comprehensive training program and learning environment. 
</li></ul></div><div>How the program works:
</div><div><ul><li>The 15-week training program will require multiple weeks of training in Erie, PA, which will prepare you for immediate success as a Property Adjuster.
</li></ul></div><div><ul><li>The Smart Start class of Property Adjuster Trainees will consist of both classroom and hands-on training activities in the ERIE Technical Learning Center (in Erie, PA), where individuals will learn ERIE's property estimating platform.
</li></ul></div><div><ul><li>Trainees will be provided with field experiences and opportunities to learn about workflows within their branch office and apply what they have learned to claims that they handle alongside their mentors and supervisors.
</li></ul></div><div><ul><li>This program gives interested individuals comprehensive training to successfully prepare them for the Property Adjuster role. Additional program details, expectations, and timing will be discussed during the interview process. 
 
</li></ul></div><div>Check out this video that showcases ERIE&rsquo;s corporate offices: https://www.youtube.com/watch?v=GQBh-yvmqQ0
</div>
At Erie Insurance, you&rsquo;re not just part of a Fortune 500 company; you&rsquo;re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 
 
Benefits That Go Beyond The Basics

We strive to be Above all in Service&reg; to our customers&mdash;and to our employees. That&rsquo;s why Erie Insurance offers you an exceptional benefits package, including:
<ul>
<li>Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.</li>
<li>Low contributions to medical and prescription premiums. We currently pay up to 97% of employees&rsquo; monthly premium costs.</li>
<li>Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.</li>
<li>401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.</li>
<li>Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.</li>
<li>Career development. Including a tuition reimbursement program for higher education and industry designations.</li> 
</ul>
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.<div><div><div><h2 class="jobSectionHeader"> 
Position Summary</h2>
</div><div>
Participates in formal ERIE claims training program. Learns and assists in claims handling operations and processes.
</div></div><div><div><h2 class="jobSectionHeader">
Duties and Responsibilities</h2>
</div><div><ul><li>Successfully completes assigned projects independently, using information and skills acquired in the training program, according to course objectives and timeline.</li>
<li>Learns and becomes familiar with branch office procedures.</li>
<li>Accompanies Material Damage Adjusters or Property Adjusters during the investigation of claims and in handling other related claims functions as required.</li>
<li>Develops and demonstrates a working knowledge of the computer based estimating system applicable to the role.</li>
<li>Handles claim functions such as establishing reserves, taking statements, documenting activities, conducting investigations and adjudicating losses to their final disposition.</li>
<li>Interacts with Agents and district sales managers in assigned territory to become familiar with claims and underwriting issues.</li></ul> 

The first duty listed is the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished. 

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
</div></div><div><div><h2 class="jobSectionHeader">
Capabilities</h2>
</div><ul><li>Values Diversity
</li><li>Self-Development
</li><li>Nimble Learning
</li><li>Collaborates
</li><li>Customer Focus
</li><li>Information Management Skills
</li><li>Cultivates Innovation
</li><li>Instills Trust
</li><li>Job-Specific Knowledge
</li><li>Optimizes Work Processes (IC)
</li><li>Ensures Accountability
</li><li>Decision Quality
</li></ul></div><div><div><h2 class="jobSectionHeader">Qualifications</h2>
</div><div>
Minimum Educational Requirements
<ul><li>High school diploma or equivalent required.</li>
<li>Bachelor's degree preferred.</li></ul> 
 
Additional Experience
<ul><li>Successful candidate must commit to transitioning to the Property Adjuster I role, along with agreeing to role requirements, upon successful completion of the training program; where 'successful' means receiving a rating of 'Succeeding' on the course-end performance appraisal.</li></ul> 
 
Additional skills, abilities and qualifications for the Property Adjuster I:
<ul><li>Physical ability and willingness to climb onto roofs and to lift and climb ladders.</li>
<li>Willingness to work in inclement weather.</li>
<li>Willingness to work in undesirable indoor environments (e.g., houses exposed to flooding, fires).</li>
<li>Ability to work in confined spaces.</li>
<li>Ability to work well under pressure.</li>
<li>Ability to work independently without direct supervision.</li>
<li>Incumbent must live in territory assigned unless a change is approved by the company.</li>
<li>Position requires incumbent to serve on Catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.</li></ul> 
 
Designations and/or Licenses
<ul><li>Valid driver's license and good driving record required.</li>
<li>Willingness to obtain and maintain any required licenses.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Physical Requirements</h2>
</div><ul><li>Use of Personal Protective Equipment (PPE) is required for this role.
</li><li>Ability to move over 50 lbs using lifting aide equipment; Occasional (&lt;20%)
</li><li>Climbing/accessing heights; Moderate (30-40%)
</li><li>Driving; Often (20-50%)
</li><li>Lifting/Moving 0-20 lbs; Occasional (&lt;20%)
</li><li>Lifting/Moving 20-50 lbs; Occasional (&lt;20%)
</li><li>Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
</li><li>Pushing/Pulling/moving objects, equipment with wheels; Occasional (&lt;20%)</li></ul></div></div> 
 
Nearest Major Market: Asheville
 
Nearest Secondary Market: Knoxville</div>

Property Adjuster (Trainee) - Bristol, Kingsport, Johnson City, TN

USAA

<div>Location Phoenix, Arizona; Colorado Springs, Colorado; San Antonio, Texas
<div><div><div>Job ID</div><div>
R0118426</div></div>
<div><div>Date posted</div><div>
06/12/2026</div></div>
</div><div>Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate.
This role is remote eligible in the continental U.S. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. USAA office locations are San Antonio, TX, Phoenix, AZ Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.
This is an experienced desk Property Adjuster claims role. The ideal candidate will possess strong virtual estimating skills for low to moderate severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. Typical work schedules are between 9:00 am - 5:00 pm (local time) Monday to Friday, with potential to work extended hours to support CAT claims. This is a hourly, non-exempt position with overtime and CAT pay opportunities.
What you'll do:<ul><li>
Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.</li><li>
Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.</li><li>
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.</li><li>
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.</li><li>
Determines and negotiates low to moderate complexity claims settlement.</li><li>
Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.</li><li>
Maintains accurate, thorough, and current claim file documentation throughout the claims process.</li><li>
Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates.</li><li>
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.</li><li>
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li><li>
May be assigned CAT deployment travel with minimal notice during designated CATs.</li><li>
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul> 
What you have:<ul><li>
High School Diploma or General Equivalency Diploma.</li><li>
1 year of experience handling low complexity property claims and/orcustomer service, military leadership, construction related industry/insurance experience.</li><li>
Knowledge of estimating losses using Xactimate or similar tools and platforms.</li><li>
Demonstrated negotiation, investigation, communication, and conflict resolution skills.</li><li>
Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.</li><li>
Ability to prioritize and multi-task, including navigating through multiple business applications.</li><li>
May need to travel up to 25% of the year (local &amp; non-local) and/or work catastrophe duty when needed.</li><li>
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</li></ul>
What sets you apart:<ul><li>
1+ years of residential property adjusting of moderate complexity claims</li><li>
1+ years of estimate writing skills using Xactimate or virtual estimating (i.e. Claim X, Hover, and Hosta)</li><li>
Handling claims from start (FNOL, reviewing policy, making coverage decisions) to finish including settlement</li><li>
Experience scoping the loss, assessing damages, interpreting policy and making claim decisions</li><li>
Experience on a Property Catastrophe team handling inside or field claims (i.e. wind, hail, hurricane, flooding)</li><li>
Knowledge of homeowner property policies and endorsements</li><li>
Currently hold an active P&amp;C Adjuster license</li><li>
Prior experience working directly for a standard insurance carrier</li><li>
Call center experience in a telephone concentrated environment</li><li>
Ability to work overtime and extended hours to support CAT claims</li><li>
Currently reside in the Western or Central time zones</li><li>
US military experience through military service or a military spouse/domestic partner</li></ul>
Compensation range: The salary range for this position is: $57,970 - $97,820.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div></div>

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