insurance claims assistant

UniTek Global Services

UniTek Global Services is seeking an Assistant Claim Administrator to support our Auto and Property Claims operations by assisting with claim intake, coverage verification, documentation, customer communications, and coordination with adjusters and vendors. This role ensures claims are handled efficiently, accurately, and in compliance with regulatory and company standards. Key Responsibilities: <ul><li>Set up new auto and property claims; validate First Notice of Loss (FNOL) information and policy coverages.</li><li>Maintain organized, current claim files and update claims systems (Zoho, Corp Svcs portal</li><li>Obtain statements from insureds, claimants, witnesses, and vendors; request and track estimates, photos, and reports.</li><li>Coordinate inspections for appraisals; assist adjusters with documentation.</li><li>Prepare damage summaries.</li><li>Ensure all communications and documentation meet company standards.</li><li>Serve as a point of contact for insureds/claimants regarding claim status and next steps.</li><li>Draft correspondence (letters, emails)</li><li>Submit pay requests on approved invoices, assess back charges/credits as appropriate.</li><li>File claims as needed with appropriate provider for property damages when subcontractor funds are no longer available.</li><li>Maintain dashboards and activity logs; schedule meetings as needed.</li><li>Collaborate with internal teams (Legal, Project Coordinators/Managers) and external partners (body shops, subcontractors).</li></ul>Qualifications: <ul><li>Associate's or Bachelor's degree preferred or equivalent work experience.</li><li>Texas adjuster license not required for assistant roles; ability/willingness to obtain is a plus.</li><li>Auto and Property claims experience a plus (assistant/coordinator level).</li><li>Proficiency with Microsoft Office.</li><li>Strong organization, attention to detail, and written/verbal communication.</li><li>Experience supporting fault assessment, negligence, and subrogation workflows, a plus.</li><li>Prior exposure to settlement negotiations support and property damage documentation a plus.</li><li>Demonstrates foundational claims knowledge.</li><li>Understanding of insurance principles.</li><li>Focus on operational efficiency and service.</li></ul>Pay Range: $24.00 to $31.50 per hour, based upon geography, skills, and experience. This position is non-exempt and eligible for overtime pay in accordance with federal and state laws. Bonus: Eligible for performance incentive opportunities of up to 2% of salary, based on company and individual goals and performance. UniTek Global Services is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. Work Location: Remote

REMOTE: Assistant Claim Administrator

Terracon Consultants Inc

<div>Job Description 
General Responsibilities: 
Administer and proactively manage the company&rsquo;s Workers Compensation program. Act as the liaison with third-party claims administrators and insurance company representatives. Negotiate and manage vendor relationship, monitor/facilitate processing of claims and maintain files and reporting/recordkeeping requirements.
 
 
Essential Roles and Responsibilities:<ul><li>
Reviews, evaluates, processes and makes recommendations for handling and resolution of Workers Compensation, Automobile, and General Liability claims from initial opening to claim close.</li><li>
Prepares and submits wage statements for injured employees who are missing time from work, to the workers compensation insurance company.</li><li>
Creates and maintains records for injury, motor vehicle, and GL claims.</li><li>
Communicates with workers, medical providers and supervisors to ensure Terracon&rsquo;s value of Caring is met for injured workers. Assists employees in coordination with insurance and State Worker&rsquo;s Compensation agencies to facilitate their best possible care and return to work.</li><li>
Maintains contact during the course of a claim with adjusters, agents, employees, third party insurance companies, medical clinics, and nurse case managers.</li><li>
Communicates reporting procedures and notifications for claims to managers, supervisors, and employees.</li><li>
Prepares claims cost accrual reports for internal accounting purposes.</li><li>
Requests payment for motor vehicle/property damage claims.</li><li>
Creates a release of all claims for settlement purposes as applicable.</li><li>
Communicates work-related/non-work-related injuries to the Human Resources department.</li><li>
Prepares and maintains OSHA logs in compliance with regulations.</li><li>
May be asked to assist safety team members with other responsibilities including but not limited to driver qualification, client prequalification documents, safety training recordkeeping, and medical monitoring.</li><li>
May perform other duties as assigned.</li><li>
Follow safety rules, guidelines and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.
</li><li>Maintain quality standards on all projects.</li></ul>
Requirements:<ul><li>
Bachelor&rsquo;s degree in related field and a minimum of 2 years&rsquo; experience in safety programs administration and claims management. Or, in lieu of a degree, a minimum of 6 years&rsquo; related experience.</li><li>
Excellent computer proficiency.</li><li>
Ability to work in cooperation with others as a team to achieve desired results.</li><li>
Must be able to handle incident and injury descriptions or photos, which could be graphic in nature.</li><li>
Ability to organize and prioritize workload.</li><li>
Ability to handle confidential information in a mature and professional manner while using sound judgment and discretion in processing claims and assisting staff.</li><li>
Valid driver&rsquo;s license with acceptable violation history.</li></ul> 
About Terracon 
Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8,000 curious minds focused on solving engineering and technical challenges from more than 200 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon&rsquo;s growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. 
 
Terracon&rsquo;s vision of &ldquo;Together, we are best at people&rdquo; is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs. 
EEO Statement 
Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.</div>

Safety Claims Administrator

PhiMed

Position: Insurance Claim HandlerEmployer: Phi MedLocation: LusailStart Date: As soon as possibleAbout UsAbout UsPHI MEDCARE is a private medical center in Qatar which specializes in Single Day Surgery, Plastic Surgery, Dermatology, Ears-Nose-Throat Clinic (ENT), Pharmacy and Laboratory. We are committed to bringing quality medical and surgical services and add values in the healthcare industry in the area of Lusail City. The aim is to be known for our excellence and establish credibility.Job Overview The Insurance Claim Handler is responsible for processing and investigating insurance claims relating to customers&rsquo; policies. This will involve working with the policy holder, colleagues and other professionals to ensure that the claim is valid. They will be responsible for the claim from when it is first reported, to final payment or rejection.Responsibilities &amp; Duties - Handling email and telephone enquiries from customers- Managing claims from start to end- Gathering information about the insurance claim from the customer- Issuing all relevant forms and dealing with correspondence- Examining the details on completed forms and checking these against the cover provided by the insurance policy- Liaise with policyholders, taking information on the nature of the claim and details of their policy.- Informing the customer of the outcome of the claim- Maintaining and updating computer records and paper files relating to claims- Following best practice procedures, such as ensuring new claim processes are completed within a certain time frameQualifications<ul><li>Bachelor&rsquo;s Degree in Finance</li><li>Certificate of Medical Coding</li><li>Experience working as an Insurance Claim Handler</li><li>Keen eye for details</li><li>Technical knowledge of the insurance industry</li><li>Good numeracy, analytical, and literary skills</li><li>Excellent computers skills (Proficient with Excel and Word)</li><li>Goal-oriented with the ability to meet tight deadlines</li><li>Excellent interpersonal, customer care and communication skills</li></ul>BenefitsBy joining our company, you will be welcomed into a collaborative and friendly environment. We place great emphasis on employee satisfaction and have a dedicated HR team to attend to your every need.If this sounds like a job that would interest you, then we would love to hear from you. Please click on &ldquo;apply&rdquo; and a member from the HR department will be in contact with you.Short-listed candidates will be contacted for an interview.Job Types: Full-time, PermanentExperience:<ul><li>Insurance: 1 year (Required)</li></ul>

Insurance Claims Handler

Penn National Insurance

<div>The Claims Service Representative provides essential administrative and customer service support to the Claims Division, ensuring accurate claim setup, efficient communication, and adherence to established processing guidelines. This role handles high-volume calls, enters and verifies claim information, assists team members during peak workloads, and supports adjusters and leadership with various clerical tasks. Strong attention to detail, multitasking ability, and professionalism are key to success in this fast-paced, team-oriented environment.
Position Competencies
<ul><li>Attention to Details
</li><li>Quality Orientation
</li><li>Planning &amp; Organizing
</li><li>Positive Approach
</li><li>Applied Learning
</li></ul>Essential Duties and Responsibilities
<ul><li>Adheres to the work group&rsquo;s expectations and guidelines; fulfills team or work group responsibilities; demonstrates personal commitment to group goals.
</li><li>As directed by leadership, this position will be responsible for training team members on current processes.
</li><li>Enters data into the claims processing systems as instructed by the Team Leaders, Claims Managers, or adjusters while adhering to quality and productivity guidelines established by the claims division.
</li><li>Inputs the proper coverage(s) and classification(s) when setting up new claims.
</li><li>Answers Claims switchboard calls (approximately 100 calls per day), providing callers with basic information and transferring calls to proper adjusters.
</li><li>Performs duties outside of the claims systems, such as filing, distribution of mail, and other various tasks, in support of the claims division.
</li><li>During periods of high claim volume, provides prompt and professional customer service to agents, policyholders, and internal customers with regard to new claim notification, inquiries, and requests received via telephone, fax, email or internet.
</li><li>Researches policy/or policy procedures and other systems to resolve claims processing issues.
</li></ul>Additional Responsibilities
<ul><li>Communicates with internal and external customers by phone, fax and e-mail in a professional and courteous manner.
</li><li>Puts new knowledge, understanding, or skill to practical use on the job; furthers learning through practice and ongoing feedback.
</li><li>Readily absorbs and comprehends new information and develops skills from formal and informal learning experiences.
</li><li>Performs other duties as may be assigned by the employee&rsquo;s reporting manager noted above.
</li></ul>Special Relationships
<ul><li>Direct contact with the Claims Service Office Managers, Team Leaders, and adjusters
</li><li>Direct contact with various levels of Home Office Claims personnel
</li><li>Direct contact with various levels of Underwriting personnel
</li></ul>Qualifications
Education/Credentials
<ul><li>High School diploma, or equivalent
</li></ul>Experience
<ul><li>Prior customer service experience preferred
</li><li>Prior experience working effectively in a team-oriented environment preferred
</li></ul>Technical/ Professional Knowledge
<ul><li>Good interpersonal skills, with the ability to interact in a professional and tactful manner
</li><li>Good communication skills &ndash; both verbal and written
</li><li>Good Personal Computer skills, with an emphasis on Microsoft Office Suite
</li><li>Strong keyboard, data entry and typing skills required, along with the ability to perform various clerical duties
</li><li>Ability to perform standard business mathematics
</li><li>Must be able to multi-task and perform job responsibilities with the interruption of phone calls
</li><li>Must be able to work as a team member in a fast-paced environment
</li><li>Must be adaptable and able to quickly adapt to schedule changes
</li></ul>Job Requirements (as required y ADA - Americans with Disabilities Act)
<ul><li>This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.
</li><li>Must be able to see and effectively use a computer monitor.
</li><li>Must be able to operate a computer, keyboard and applicable printers and other general office equipment.
</li><li>Must be able to access and enter information accurately using automated systems.
</li><li>Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.
</li><li>Must be able to present information to individuals and groups.
</li><li>Must be able to interpret and apply concepts that may or may not be based upon established guidelines.
</li><li>Must be able to maintain acceptable attendance and adhere to scheduled work hours.
</li><li>Must have a valid driver&rsquo;s license and be able to operate a motor vehicle.
</li><li>Must be able to travel, with overnight stays required.</li></ul></div>
 <div>Why Choose Penn National Insurance?
At Penn National Insurance, we&rsquo;re on a mission to help people feel secure and make life better when bad things happen . For over 106 years , we&rsquo;ve been a trusted partner to individuals, families and businesses because we are a mutual insurance company where service and support for our policyholders are at the heart of everything we do.
We&rsquo;re not just a company&mdash;we&rsquo;re a community united by our core mission to &ldquo;Make Life Better.&rdquo; Here, you&rsquo;ll find a place where your professional growth, success and personal well-being are our top priorities.
Your Career Journey: Empowering Your Growth
Your career should be more than just a job&mdash;it should empower you to feel secure, supported and inspired. At Penn National Insurance, we invest in your growth and celebrate your contributions with a comprehensive and competitive total rewards package. We&rsquo;re committed to supporting your journey and helping you thrive at every stage of your career. Key highlights include:
<ul><li>Benefits and Compensation : Generous 401(k) match, graded profit sharing, incentive compensation, and a wide range of benefits to support your financial health, physical well-being and career development.
</li><li>Flexibility : We offer remote and hybrid work options, flexible scheduling and a &ldquo;dress-for-your-day&rdquo; culture.
</li><li>Recognition : We celebrate your achievements, big and small, through employee recognition programs designed to honor your contributions.
</li></ul>Your Employer of Choice: A Legacy of Trust and Strength
Joining Penn National Insurance means becoming part of a company with over a century of experience , built on trust, innovation and strong relationships. From our beginnings as a mutual insurance company founded by farmers to our 100th anniversary in 2019, we've stayed true to our relationship-driven model, focusing on direct service and meaningful support.
Your Community: Making an Impact Together
Making life better isn&rsquo;t just our mission&mdash;it&rsquo;s a value that guides everything we do. Our employees are at the heart of this mission, giving back through community engagement and charitable efforts. We proudly support our community through financial support and employee volunteering opportunities including our annual United Way campaign, where employee contributions and company matches make a significant impact each year.
Your Future: Building a Rewarding Career Path
We&rsquo;re not just offering a job; we&rsquo;re providing a fulfilling and rewarding career. We support your growth with a range of resources designed to help you build your skills and achieve your goals, including:
<ul><li>Continuing Education Support : Access to programs that help you enhance your knowledge, skills and educational goals along with 100% tuition reimbursement for academic studies.
</li><li>Professional Development Opportunities : Tailored designation programs to help you advance in your career such as CPCU, AINS, CPA, CISSP, and more.
</li><li>Long-Term Career Focus : With an average employee tenure of 14 years and many team members serving for over 40 years, we take pride in fostering a work environment that values long-term growth and development.
</li></ul>When you join us, you&rsquo;re not just starting a job&mdash;you&rsquo;re becoming part of a team that values your growth and invests in your future. Our commitment to long-term retention and employee development ensures that you will be part of a tradition and legacy of excellence that spans decades.
<div>Only candidates from the following states will be considered for opportunities with Penn National Insurance: Alabama, Delaware, Iowa, Maryland, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, Wisconsin. 
</div><div></div> 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, creed, affectional and sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law . Consistent with the Americans with Disabilities Act (ADA) and EEOC guidance, it is the policy of Pennsylvania National Insurance to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to a HR Business Partner via telephone at 800-368-4764, or through email .</div>

Claims Service Representative

Savvy Ecom

About the RoleSavvy Ecom Solutions is currently seeking a reliable, organized, and detail-oriented team member to join us in-person and handle returns, refunds, courier claims, and customer communication for our Amazon UK and Temu online stores.This role is ideal for someone who understands marketplace operations, enjoys solving problems, and takes pride in ensuring smooth, accurate workflows and happy customers.Key Responsibilities<ul><li>Process and track all refunds, returns, and replacements on Amazon and Temu.</li><li>Manage and submit Evri courier claims for lost or damaged parcels, ensuring proper follow-up.</li><li>Communicate with customers via email and platform messages, resolving issues promptly and professionally.</li><li>Maintain accurate records and logs of refunds, claims, and parcel issues.</li><li>Prepare weekly summary reports on refunds and claims for management.</li><li>Collaborate with the e-commerce team to improve efficiency and maintain service quality.</li><li>Support additional admin or operations tasks related to marketplace management as needed.</li></ul>Requirements<ul><li>Minimum 6 months&rsquo; experience managing or supporting Amazon Private Label (PL) operations.</li><li>Strong knowledge of Amazon Seller Central and/or Temu Seller Portal.</li><li>Familiar with Evri claim procedures (or willing to learn quickly).</li><li>Proficient in Microsoft Excel &ndash; comfortable creating reports, tracking data, and organizing information.</li><li>Excellent English communication skills &ndash; both written and verbal.</li><li>Strong attention to detail, organisation, and problem-solving skills.</li><li>Must be able to work in-person during standard business hours with our team.</li></ul>Nice to Have<ul><li>Experience in e-commerce customer service, logistics, or claims management.</li><li>Understanding of UK consumer return/refund regulations.</li><li>A proactive approach to work, with a focus on accuracy and accountability.</li></ul>Hours &amp; Pay<ul><li>Full-time, in-person position.</li><li>Monday&ndash;Friday, standard business hours.</li><li>Competitive salary based on experience.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Amazon Returns, Refunds & Claims Assistant

Insurance Office of America

<div>Description
Job Description: 
Title: Account Assistant - Commercial Lines- Select Business Unit 
Work Mode: Hybrid 2 days in office, with appropriate licensing. | Location/Supporting: Longwood, FL | Book Focus: General SBU- Select Business.
 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 
About the Role: Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Specific responsibilities include data entry, word processing, reviewing policy forms for accuracy, handling transmittals to clients/insureds, and providing general office support. 
 
Key Responsibilities:<ul><li> 
Office Support: Assist with general office tasks and administration.</li></ul><ul><li> 
Policy Processing: Assist with endorsements, audits, cancellations, reinstatements, and policy releases.</li></ul><ul><li> 
Task Management: Prepare check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders.</li></ul><ul><li> 
Data Management: Maintain accurate and up-to-date data in agency systems.</li></ul><ul><li> 
Activity Monitoring: Ensure timely completion of tasks and activities.</li></ul><ul><li> 
Communication: Keep the account team informed of workload status and any issues.</li></ul><ul><li> 
Service Excellence: Provide proactive and responsive service.</li></ul><ul><li> 
Performance Monitoring: Ensure productivity and quality standards are met.</li></ul><ul><li> 
Promote Culture: Participate in team building and promote a positive work environment.</li></ul><ul><li> 
Continuous Improvement: Seek and adopt best practices.</li></ul><ul><li> 
Compliance: Adhere to company policies and procedures.</li></ul><ul><li> 
Professional Development: Enhance technical skills and industry knowledge.</li></ul><ul><li> 
Relationship Building: Foster positive relationships with colleagues and leadership.</li></ul><ul><li> 
Other Duties: Perform additional tasks as assigned.</li></ul><ul><li> 
Champion IOA Values: Demonstrate integrity and leadership.</li></ul> 
 
Ideal Candidate Qualifications:<ul><li> 
2+ years&rsquo; experience in customer service, industry experience preferred</li></ul><ul><li> 
Exceptional customer service, communication, multitasking, and organizational skills</li></ul><ul><li> 
Proficiency in MS Office (Outlook, Word, Excel)</li></ul><ul><li> 
High School Diploma (or equivalent)</li></ul> 
 
What We Offer:<ul><li> 
Competitive salaries and bonus potential</li></ul><ul><li> 
Company-paid health insurance</li></ul><ul><li> 
Paid holidays, vacations, and sick time</li></ul><ul><li> 
401K with employer match</li></ul><ul><li> 
Professional growth and career progression opportunities</li></ul><ul><li> 
Respectful culture and work/family life balance</li></ul><ul><li> 
Community service commitment</li></ul><ul><li> 
Supportive teammates and a rewarding work environment</li></ul> 
 
What to Expect (Application Process):<ul><li> 
30-Minute Phone Screen, Online Assessments, and Interview(s)</li></ul>
Salary Range
The expected pay range for this position is 30-45K annually, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

Account Assistant- Commercial Insurance (Hybrid 2 days In Office)

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10000 insurance claims assistant jobs Near Me

REMOTE: Assistant Claim Administrator

Safety Claims Administrator

Insurance Claims Handler

Claims Service Representative

Amazon Returns, Refunds & Claims Assistant

Account Assistant- Commercial Insurance (Hybrid 2 days In Office)

Account Assistant- Commercial Insurance (Hybrid 2 days In Office)