insurance claims supervisor

Kaiser Transport, Inc

<p></p><div><p>Safety &amp; Compliance Claims Supervisor</p><p>
Kaiser Transport, Inc. Location: Janesville, WI Terminal (On-Site) Job Type: Full-Time | Salary (Exempt)</p><p></p><p><br>
About Kaiser Transport</p><p>
Kaiser Transport, Inc. is a leading open-deck LTL transportation company specializing in the movement of machinery, equipment, and commodities. We operate in a fast-paced, high-performance environment focused on operational excellence and customer service.</p><p>
Position Overview</p><p>
Kaiser Transport is seeking a Safety &amp; Compliance Claims Supervisor to join our Safety &amp; Compliance team. This role is responsible for managing the full lifecycle of freight, cargo, and related claims-from initial incident intake and documentation through investigation, resolution, and reporting.</p><p>
Working under the direction of the Safety &amp; Compliance Department Manager, this position plays a key role in protecting the company from financial risk, ensuring regulatory compliance, and maintaining strong customer relationships.</p><p>
This is a hands-on, detail-driven role that requires strong organization, follow-through, and the ability to operate effectively in a fast-paced environment.</p><p>
Key Responsibilities</p><p>
Claims &amp; Incident Management</p><ul><li>Manage daily incident intake and serve as the primary point of contact for incident reporting</li><li>Investigate and evaluate freight, cargo, and related claims</li><li>Gather documentation including statements, photos, and supporting evidence</li><li>Work with other departments to determine cause, scope, and estimated value of loss or damage</li><li>Track claims through resolution and ensure timely follow-up</li></ul><p>
Coordination &amp; Communication</p><ul><li>Coordinate with drivers, internal teams, carriers, and insurance providers</li><li>Communicate proactively with customers regarding claim status and updates</li><li>Support resolution of liability issues and claim-related disputes</li><li>Maintain professional relationships while facilitating efficient outcomes</li></ul><p>
Compliance &amp; Administrative Support</p><ul><li>Support internal audits and ELD compliance activities</li><li>Assist with workers' compensation claims administration and documentation</li><li>Maintain accurate, audit-ready safety and compliance records</li><li>Support vendor coordination and insurance-related functions</li></ul><p>
Reporting &amp; Continuous Improvement</p><ul><li>Maintain claim logs and generate reports on claim activity and trends</li><li>Identify process improvement opportunities and recommend enhancements</li><li>Support the development and implementation of safety and compliance processes</li></ul><p>
Additional Responsibilities</p><ul><li>Participate in a rotating on-call schedule for after-hours and weekend incident support</li><li>Ensure prompt, accurate, and professional communication across all interactions</li></ul><p>
Qualifications</p><p>
Required Skills &amp; Abilities</p><ul><li>Strong attention to detail with a high level of accuracy</li><li>Excellent organizational and time management skills</li><li>Strong communication skills (verbal and written)</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Analytical thinking and problem-solving ability</li><li>Ability to handle sensitive information with professionalism and confidentiality</li><li>Proficiency in Microsoft Office (Excel, Word, Outlook)</li></ul><p>
Preferred Experience</p><ul><li>Experience in transportation, logistics, safety, or claims handling</li><li>Familiarity with DOT, FMCSA, or regulatory compliance concepts</li><li>Experience working with claims, insurance processes, or investigations</li></ul><p>
Education</p><ul><li>High School Diploma or GED required</li><li>Bachelor's degree preferred (not required)</li></ul><p>
Work Environment</p><p>
This position operates in a trucking terminal environment, including office, yard, and shop areas. Employees should be comfortable working in a high-traffic setting with exposure to noise, equipment, and varying weather conditions.</p><p>
What Success Looks Like in This Role</p><ul><li>Claims are documented accurately and resolved efficiently</li><li>Customers are consistently informed and satisfied with communication</li><li>Compliance tasks are completed on time with no backlog</li><li>Issues are identified early and escalated appropriately</li><li>Nothing &quot;falls through the cracks&quot;</li></ul><p>
Why Join Kaiser Transport</p><ul><li>Fast-paced, operationally focused environment</li><li>Direct impact on company performance and risk management</li><li>Opportunity to grow within Safety, Compliance, and Operations</li><li>Team-oriented culture with strong accountability</li></ul><p>
Equal Opportunity Employer</p><p>
Kaiser Transport is an Equal Opportunity Employer and is committed to maintaining a workplace that is fair, respectful, and free from discrimination, harassment, and retaliation.</p><p>
Safety &amp; Compliance Claims Supervisor</p><p>
Kaiser Transport, Inc. Location: Janesville, WI Terminal (On-Site) Job Type: Full-Time | Salary (Exempt)</p></div><p></p>

Safety & Compliance Claims Supervisor

First Chicago Insurance Company

<div><p><b>Are you unhappy at your present job?
</b></p><p><b>Are you going nowhere in your current position?
</b></p><p><b>Is it time for a change?</b></p><p></p><p><b><br>
Are you an experienced Auto Claims Supervisor looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities?</b></p><p><b>
Or</b></p><p><b>
Are you a seasoned Auto Claims Adjuster looking for that next step in your career to share your knowledge and lead a team of adjusters?</b></p><p><b>
If you answered YES to the above, it's time to talk to First Chicago Insurance Company!</b></p><p><b>
We offer:
</b></p><ul><li><b>Competitive Salaries</b></li><li><b>
Excellent benefits</b></li><li><b>
Growth opportunities!</b></li></ul><p><b>
Apply only if you consider yourself a career professional who loves to work, because we work hard here!
</b></p><p><b>Position Description:</b></p><p>
The Property Damage Supervisor is responsible for oversight of the overall productivity and personnel of the Property Damage Coverage Unit. Scope of the position includes ensuring compliance with State mandated claims handling guidelines, understanding of policy language and coverages, as well as assuring proper investigation and conclusions of claims. Position also includes, monitoring production, staff development and the quality of files assigned to the Unit.</p><p></p><p><b><br>
DUTIES &amp; RESPONSIBILITIES:
</b></p><ul><li>Lead, motivate, and provide direction to the unit adjusters</li><li>
Conduct file and diary reviews for the purpose of monitoring adjuster's work and to assure appropriate documentation is available, fair claim settlement practices are followed, and company quality standards are maintained</li><li>
Place appropriate authority level on claim files based upon determination of coverage, investigation of facts and approve settlement checks within authority</li><li>
Review reports and support the implementation of procedures which improve overall claim settlement process, customer service levels, and ensure that desired quality and quantity levels are maintained</li><li>
Oversee the implementation and monitoring of procedures to assure effectiveness and compliance</li><li>
Determine training needs of the department / unit, establish and participate in programs to ensure training needs of personnel and processes</li><li>
Identify Systems issues / concerns and make suggestions for enhancements</li><li>
Manage the administrative functions of the unit which include:
</li><li><div><ul><li>Review, provide direction and assign new losses</li><li>
Setting performance objectives and monitoring performance results</li><li>
Conduct performance appraisals</li><li>
Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)</li><li>
Conduct unit meetings</li><li>
Review and respond to Department of Insurance inquiries</li><li>
Review and direct claim activity on customer inquiries</li><li>
Assure all compliance and customer service regulations / initiatives are met</li></ul></div></li><li><b>Seeking local candidates to work in either our Bedford Park location, approximately one mile south of Chicago Midway Airport, or our Oak Brook location.
</b></li></ul><p><b>QUALIFICATIONS REQUIRED:</b></p><ul><li>
5+ years auto liability property damage claims handling experience</li><li>
Prior Supervisory experience over Auto Adjusters preferred</li><li>
Prior Non-Standard Auto Claims experience a plus, not required</li><li>
Strong technical and administrative background in auto claims handling</li><li>
Ability to work independently on technical and administrative matters in accordance with company policy and procedures</li><li>
Background in personnel selection, goal setting, monitoring and communicating performance</li><li>
Good leadership, training and development skills.
</li><li>Excellent communication, interpersonal and organizational skills</li><li>
Ability to pass written examinations where required by state statutes to become a licensed claim adjuster / supervisor</li><li><b><i>
On-Site position.</i></b></li></ul><p><b>
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:</b></p><ul><li>
Competitive Salaries</li><li>
Commitment to your Training &amp; Development</li><li>
Medical and Dental and Vision Reimbursement</li><li>
Short Term Disability/Long Term Disability</li><li>
Life Insurance</li><li>
Flexible Spending Account</li><li>
Telemedicine Benefit</li><li>
401k with a generous company match</li><li>
Paid Time Off and Paid Holidays</li><li>
Tuition Reimbursement
</li><li>Wellness Program</li><li>
Fun company sponsored events</li><li>
And so much more!</li></ul><p></p><p><br>
Estimated Compensation Range: $48,750k/year-$93,750k/year*</p><ul><li>Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.</li></ul></div><p></p>

Auto Claims Property Damage Supervisor

The Cincinnati Insurance Companies

<div></div><div><div>US-OH-Fairfield<div>
</div></div><div><b>
Description</b><div></div><div><b><br>
Make a difference with a career in insurance</b></div><div>
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we&rsquo;re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person&reg;.</div><div></div><div><br>
If you&rsquo;re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.</div><div></div><div><b><br>
Start your journey with us</b></div><div>
Our HQ Claims Operations department seeks a claims financials supervisor. This role is responsible for overseeing daily financial processing activities within the Claims department, ensuring accuracy, compliance and timely execution of payment‑related workflows. This role provides direct leadership to a team of eight associates who manage check processing, void/stop requests, W-9 and 1099 support, positive pay decisions, escheatment investigations and financial documentation management across multiple systems. The claims financials supervisor ensures operational excellence, partners with internal business units and supports ongoing process improvements.</div><div>
The pay range for this position is $60,000- $70,000 annually. The pay determination is based on the applicant&rsquo;s education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.</div><p><b>
Be ready to:</b></p><p><b>
Team Leadership and Personnel Management</b></p><ul><li>
supervise, coach and develop a team of eight associates responsible for claims financial operations</li><li>
set performance expectations, conduct performance reviews and support career development</li><li>
manage workload distribution to ensure timely and accurate completion of all tasks</li><li>
foster a collaborative, inclusive and high‑performing team environment</li><li>
provide training, guidance and troubleshooting support for complex financial or system issues</li></ul><p><b>
Claims Financial Operations</b></p><ul><li>
oversee processing of Claim Center void/stop payment requests submitted by associates</li><li>
ensure timely handling of check copy requests for all claim types</li><li>
make daily positive pay (Pospay) decisions for checks presented to the bank that do not match the transmitted electronic file</li><li>
approve and process business partner correction requests</li><li>
manage the accuracy of master data for vendors in our claims system</li></ul><p><b>
Tax and Regulatory Support</b></p><ul><li>
manage the generation and distribution of W-9 letters</li><li>
handle incoming calls and inquiries related to 1099 processing</li><li>
investigate escheat‑eligible items and ensure compliance with state unclaimed property laws</li><li>
coordinate the transfer of funds associated with unclaimed property due to escheated checks</li></ul><p><b>
File and Document Management</b></p><ul><li>
process file copy requests in CMS and Claim Center</li><li>
identify claim files associated with unmatched, returned or undeliverable checks</li></ul><p><b>
Payment Processing and Oversight</b></p><ul><li>
oversee issuance of expense checks and processing of expense exceptions</li><li>
lead and troubleshoot automated payment bots responsible for expense payments</li><li>
ensure financial controls are followed across all payment‑related activities</li></ul><p><b>
Continuous Improvement and Collaboration</b></p><ul><li>
identify opportunities to enhance accuracy, efficiency and workflow design</li><li>
partner with IT, Claims, Finance and Compliance to resolve issues and implement improvements</li><li>
support audits, reporting needs and special financial projects</li></ul><p><b><br>
Be equipped with:</b></p><ul><li>
strong leadership, coaching and communication abilities</li><li>
high attention to detail with a focus on accuracy and compliance</li><li>
the ability to analyze financial discrepancies and resolve issues quickly</li><li>
strong organizational and multitasking skills</li><li>
a problem‑solving mindset with the ability to improve processes and support automation</li><li>
proficiency in Microsoft&reg; Office</li></ul><p><b>
Bring education and experience from:</b></p><ul><li>
a bachelor&rsquo;s degree in Business, Finance, Accounting or a related field (preferred) or relevant financial operations experience</li></ul><ul><li>
previous experience working in an operations organization and/or payment processing</li><li>
familiarity with W-9 and 1099 requirements, positive pay systems and check‑related financial workflows</li><li>
experience with Claim Center, CMS and other claims or financial platforms (preferred)</li></ul><div></div><div><b><br>
Enhance your talents</b></div><p>
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you&rsquo;re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional &ndash; all while enjoying a meaningful career.</p><div><b>
Enjoy benefits and amenities</b></div><div>
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.</div><div></div><div><br>
Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week. Depending on your role and responsibilities, hybrid options may be available.</div><div></div><div><b><br>
Embrace a diverse team</b></div><div>
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. about the Federal Employment Notices.</div></div></div><div></div>

Claims - Financial Supervisor

Tesla

<div><b>What to Expect</b><div><p>
A Bodily Injury Supervisor coaches and develops a team of claims representatives/specialists responsible for the management, investigation, and resolution of injury claims, ensuring a high-quality work product, while continuously developing talent by assisting with the selection of top talent.</p></div><b><br>
What You'll Do</b><div><ul><li>
Leads and develops a team of representatives ensuring the quality, accuracy and timely resolution of claims that may include up to high exposure/litigated/complex cases</li><li>
Continuously develops talent by creating opportunities for direct reports to grow and strengthen new skills</li><li>
Monitors and audits the work of team members to ensure reserves are adequately set based on known file exposures</li><li>
Promotes a culture committed to identifying process efficiencies to continuously improve how work is completed</li><li>
Self-driven and able to work with minimal oversight while helping adjusters solve complex claims in multiple states</li><li>
Collaborates well with attorneys, vendors and other external parties, while representing Tesla in official responsibilities</li></ul>
</div><br>
<b>What You'll Bring</b><div><ul><li>
Bachelor&rsquo;s Degree or equivalent experience</li><li>
Supervisory, organizational, and interpersonal skills</li><li>
Management of litigation claims handlers</li><li>
Comprehensive knowledge of legal liability, general insurance policy coverage and the State's Tort Laws</li><li>
May perform other responsibilities as assigned</li><li>
Property and Casualty (P&amp;C) adjuster&rsquo;s license in the state of domicile, plus non-resident adjuster&rsquo;s licenses in all other states where required&mdash;or the ability to obtain them within 60 days of starting</li></ul>
</div><br>
<b>Compensation and Benefits</b><div>
Benefits</div><div><p>
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:</p>
<ul><li>Medical plans &gt; plan options with $0 payroll deduction</li>
<li>Family-building, fertility, adoption and surrogacy benefits</li>
<li>Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution</li>
<li>Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA</li>
<li>Healthcare and Dependent Care Flexible Spending Accounts (FSA)</li>
<li>401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits</li>
<li>Company paid Basic Life, AD&amp;D</li><li>
Short-term and long-term disability insurance (90 day waiting period)</li>
<li>Employee Assistance Program</li>
<li>Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays</li>
<li>Back-up childcare and parenting support resources</li>
<li>Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft &amp; legal services, and pet insurance</li>
<li>Weight Loss and Tobacco Cessation Programs</li>
<li>Tesla Babies program</li>
<li>Commuter benefits</li>
<li>Employee discounts and perks program</li><br>
</ul></div><br>
<br>
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.<br>
<br>
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.</div>

Bodily Injury Supervisor

<div><p><b>Are you unhappy at your present job?
</b></p><p><b>Are you going nowhere in your current position?
</b></p><p><b>Is it time for a change?</b></p><p></p><p><b><br>
Are you currently an experienced Auto Casualty Claims Supervisor looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities?</b></p><p><b>
Or</b></p><p><b>
Are you a seasoned Auto Casualty Claims Adjuster looking for that next step in your career where you can share your knowledge and lead a team of adjusters?</b></p><p><b>
If you answered YES to the above, it's time to talk to First Chicago Insurance Company!</b></p><p><b>
We offer:
</b></p><ul><li><b>Competitive Salaries</b></li><li><b>
Excellent benefits</b></li><li><b>
Growth opportunities!</b></li></ul><p><b>
Apply only if you consider yourself a career professional who loves to work, because we work hard here!
</b></p><p><b>Our Auto Claims Management Team is Growing!</b></p><p>
The Auto Casualty Claims Management Team will be responsible for the direct supervision of the Auto Casualty Claims unit. Scope of the position includes ensuring compliance with State mandated claims handling guidelines and assuring proper investigation and conclusion of claims. Monitor production, staff development and the quality of files assigned to the Unit.</p><p><b>
**This is a hybrid position (after training). Seeking local candidates to work in either our Bedford Park location, approximately one mile south of Chicago Midway Airport, or our Oak Brook location.**</b></p><p><b>
DUTIES &amp; RESPONSIBILITIES:
</b></p><ul><li>Lead, motivate, and provide direction to the Auto Casualty Unit staff members</li><li>
Conduct file and diary reviews for the purpose of monitoring adjuster's work and to ensure appropriate investigation, documentation and fair claim settlement practices are followed, and company quality standards are maintained.</li><li>
Place appropriate authority level on claim files based upon investigation of facts and approve settlement checks within authority.</li><li>
Review reports, design and support the implementation of procedures which improve claim settlement and customer service levels, and ensure that desired quality and quantity levels are maintained.</li><li>
Oversee the implementation and monitoring of procedures to assure effectiveness and compliance.</li><li>
Determine training needs of the department and establish and participate in programs to ensure training needs of personnel and processes.</li><li>
Work with staff relative to any suits drawn on cases with respect to litigation handling.</li><li>
Develop and manage a cost effective defense strategy.</li><li>
Identify Systems issues/problems/suggestions for enhancements.</li><li>
Manage the administrative functions of the unit which include:<ul><li>
Review, provide direction and assign new losses</li><li>
Screening and selecting candidates</li><li>
Setting performance objectives and monitoring performance results</li><li>
Conduct performance appraisals</li><li>
Complete reports as necessary</li><li>
Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)</li><li>
Conduct unit meetings</li><li>
Review and respond to Department of Insurance complaints</li><li>
Review and direct claim activity on customer inquiries</li><li>
Complete special projects as assigned.</li></ul></li></ul><p></p><p><b><br>
QUALIFICATIONS REQUIRED:</b></p><ul><li>
5+ years auto liability claims, PD, Casualty Claims and/or supervisory experience</li><li>
5+ years managing litigated personal auto files a plus</li><li>
Non-Standard auto claims handling experience a plus, not required</li><li>
Strong technical and administrative background in auto claims handling</li><li>
Ability to work independently on technical and administrative matters in accordance with company policy and procedures</li><li>
Good leadership, training and development skills</li><li>
Excellent communication, interpersonal and organizational skills</li><li>
Ability to pass written examinations where required by state statutes to become a licensed claim</li><li>
Hybrid position (after training is complete)</li></ul><p></p><p><b><br>
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:</b></p><ul><li>
Competitive Salaries</li><li>
Commitment to your Training &amp; Development</li><li>
Medical and Dental</li><li>
Short Term Disability/Long Term Disability</li><li>
Life Insurance</li><li>
Flexible Spending Account</li><li>
Telemedicine Benefit</li><li>
401k with a generous company match</li><li>
Paid Time Off and Paid Holidays</li><li>
Tuition Reimbursement
</li><li>Wellness Program</li><li>
Fun company sponsored events</li><li>
And so much more!</li></ul><p></p><p><br>
Estimated Compensation Range: $52,500k/year-$106,250k/year*</p><ul><li>Published ranges are estimates</li></ul></div>

Auto Casualty Claims Supervisor

Texas Comptroller of Public Accounts

<div><div><b>SORM | Claims Supervisor | 26-0436</b> <b>(</b><b>00057518</b><b>)</b><div>
</div><b>
Organization</b><b>:</b> STATE OFFICE OF RISK MANAGEMENT<div>
</div></div><div><b>
Primary Location</b><b>:</b> Texas-Austin<div>
</div><b>
Work Locations</b><b>:</b> Office of Risk Management 300 W. 15Th St 6Th Floor Austin 78701<div></div><div><br>
</div></div><div><b>
Job</b><b>:</b> Management<div>
</div></div><div><b>
Employee Status</b><b>:</b> Regular<div>
</div></div><div><b>
Schedule</b><b>:</b> Full-time<div>
</div><b>
Standard Hours Per Week</b><b>:</b> 40.00<div>
</div></div><div><b>
State Job Code</b><b>:</b> 1586<div>
</div></div><div><b>
Salary Admin Plan</b><b>:</b> B<div>
</div></div><div><b>
Grade</b><b>:</b> 23<div>
</div></div><div><b>
Salary (Pay Basis)</b><b>:</b> 6,890.62 - 6,890.62 (Monthly)<div>
</div></div><div><b>
Number of Openings</b><b>:</b> 1<div>
</div></div><div><b>
Overtime Status</b><b>:</b> Exempt<div>
</div></div><div><b>
Job Posting</b><b>:</b> Apr 9, 2026, 2:08:07 PM<div>
</div></div><div><b>
Closing Date</b>: Ongoing<div>
</div></div><div><b>
Description</b><div></div><p><b><br>
GENERAL DESCRIPTION</b><br>
Work includes active participation in establishing Claims Operations Department goals and objectives; developing department guidelines, procedures, policies, rules, and regulations; developing schedules, priorities, and standards for achieving department goals; evaluating department activities; and coordinating department activities. Plans, assigns, and supervises the work of others.</p><p><b><br>
ESSENTIAL POSITION FUNCTIONS</b></p><ul><li>
Oversees the work of assigned unit within Claims Operations Department</li><li>
Participates in the preparation of program management and productivity reports and studies</li><li>
Confers with staff on department issues and problems to identify and implement solutions</li><li>
Plans, implements, coordinates, monitors, and evaluates programs</li><li>
Participates in establishes department goals and objectives; and develops and approves schedules, priorities, and standards for achieving goals</li><li>
Participates in the development of department goals and objectives evaluation activities</li><li>
Provides technical assistance in a department area</li><li>
Plans, assigns, and supervises the work of others</li><li>
Communicates openly and honestly with colleagues and customers</li><li>
Takes personal responsibility for the quality and content of assigned units&rsquo; work product</li><li>
Prioritizes unit and individual workload to ensure deadlines are met and productivity maximized</li><li>
Ensure equal collaboration and contribution among unit and claims department</li><li>
Development of claims adjusters, explaining claims processes, deadlines and overall claims handling in an understandable manner.</li><li>
Maintain and retain claims staff, along with working to keep team morale at a positive state</li><li>
Review claims from adjusters on the team to ensure quality of claims handling.</li><li>
Performs related work as assigned</li><li>
Maintains relevant knowledge necessary to perform essential job functions</li><li>
Attends work regularly in compliance with agreed-upon work schedule</li><li>
Ensures security and confidentiality of sensitive and/or protected information</li><li>
Complies with all agency policies and procedures, including those pertaining to ethics and integrity</li></ul><div>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
MINIMUM QUALIFICATIONS</b></p><ul><li>
Education: Graduation from high school or equivalent</li><li>
Experience: Five years full-time reviewing, adjusting, or processing workers&rsquo; compensation claims experience</li><li>
Licensed to adjuster workers&rsquo; compensation claims in Texas {License will be verified pre-employment}</li><li>
Knowledge of Division of Workers&rsquo; Compensation appeals process</li><li>
Knowledge of medical terminology</li><li>
Knowledge of Texas Workers&rsquo; Compensation law and claims administration</li><li>
Skill in working under pressure and meeting deadlines</li><li>
Skill in working effectively with a diverse of customers</li><li>
Skill in handling multiple tasks, prioritizing, and meeting deadlines</li><li>
Skill in effective oral and written communication [Writing sample required at time of application and administered at the time of interview]</li><li>
Ability to be an independent worker within a team environment</li><li>
Skill in exercising sound judgment and effective decision making</li><li>
Ability to make timely, informed decisions that take into account the facts, goals, constraints, and risks</li><li>
Ability to interpret and appropriately apply complex rulings regarding Texas Workers&rsquo; Compensation law and claims administration</li><li>
Ability to receive and respond positively to constructive feedback</li><li>
Ability to work cooperatively with others in a professional office environment</li><li>
Ability to provide excellent customer service</li><li>
Ability to provide a positive work environment for claims staff</li><li>
Ability to complete assignments with attention to detail and accuracy</li><li>
Ability to arrange for personal transportation for business-related travel</li><li>
Ability to work more than 40 hours as needed and in compliance with the FLSA</li><li>
Ability to lift and relocate 30 lbs.</li><li>
Ability to travel (including overnight travel) up to 5%</li></ul><p><b><br>
PREFERRED QUALIFICATIONS</b></p><ul><li>
Education: Graduation from an accredited four-year college or university</li><li>
Management experience</li><li>
Advanced knowledge of medical and pharmaceutical terminology</li><li>
Advanced knowledge of general accepted medical procedures</li><li>
Associate in Claims or other related insurance certification</li></ul><p><b>
TO APPLY</b><br>
All applications for employment with the State Office of Risk Management must be submitted electronically through www.WorkInTexas.com. A State of Texas application in WorkInTexas (WIT) must be completed to be considered OR Submit a State of Texas Application for Employment to: Attn: Elaina Middleton, State Office of Risk Management, P.O. Box 13777, Austin, TX 78711-3777. Military Crosswalk information can be accessed at</p><p>
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf</p><p><b>
THE SORM IS AN EQUAL OPPORTUNITY EMPLOYER</b></p></div></div>

SORM | Claims Supervisor | 26-0436

HealthPartners

<div><p>JOB DESCRIPTION</p>
<div><div>HealthPartners is hiring a <b>System Coordination Claims Supervisor</b>. This position supervises the project coordinators in the development, revision, or maintenance of Claims systems, coordinating the activities of all affected departments. Responsible for effective systems design and maintenance, with scope including operational and administrative areas. Provides CQI facilitation, consulting and technical assistance regarding systems to Group Division, Contracting and Finance staff. Liaison with staff from Information Services, Finance, Patient Accounting, Membership Accounting, Network Management, Sales Marketing and Electronic Commerce. Provides the guidance, motivation, and support necessary to enable individual growth and teamwork in line with the individual needs, department objectives, and marketplace expectations.</div><p><b><br>
ACCOUNTABILITIES</b><b>:</b></p><ul><li>
Responsible for the supervision of staff, including having the authority to hire, transfer, lay off, promote, discipline and discharge, train, reward and review performance of employees. Ensures compliance to organizational and departmental policies and procedures.</li><li>
Ensure, direct, and/or provide the training of staff, both permanent and temporary to the Claims Department while promoting teamwork and encourage high levels of morale and motivation.</li><li>
Serve as primary contact for the organization to the Claims System Benefit and Pricing team. Attend management meetings as necessary and appropriate, to develop partnerships with claims and health plan operations leaders.</li><li>
Create high performance work teams using performance measurements, individual goal setting, and monitoring and evaluation of results.</li><li>
Work with staff to develop and implement goals and objectives both individual and for the department.</li><li>
Identify staff performance issues and prepare and implement action plans to resolve problems</li><li>
Skillfully represent the Claims Department at inter-department meetings by building relationships, communicating effectively, demonstrating confidence, and balancing department and company interests.</li><li>
Identifies and researches problems, implements or recommends solutions depending on the scope of the problem. Proactively seeks out process and system enhancements to maximize efficiency and member experience.</li><li>
Project Team Leader. Serves as project team leader with responsibility for analyzing, organizing, scheduling and directing projects as assigned. Responsible for project completion within expected time. Responsible for design, testing, and maintenance of systems. Prepare final documentation of methodology, findings, and recommendations of project team for management. Facilitates smooth transition of project to affected departments/units upon completion.</li><li>
CQI Facilitator/Team Member. Receives formal training as a CQI facilitator. Identifies opportunities for quality improvement of processes. Facilitates CQI projects as appropriate when business process re-engineering is required prior to software changes. Serves as facilitator for claims CQI projects upon request, as availability permits. Represents department as a team member or consultant on CQI projects.</li><li>
System design. On approved projects, works directly with information Systems supervisors and staff in development, maintenance or adaptation of program design. Claim department liaison with IS staff on software and hardware design issues.</li><li>
Needs assessment. Through needs assessment and other processes, identifies potential enhancements in claims automated or manual system/processes. Evaluates systems enhancements for technical impact. Recommends system enhancements and implementation to supervisor/manager.</li><li>
System expert. Assesses inter-dependencies among administrative systems, including membership, authorizations, and patient accounting, etc. Is a specialist in knowledge of claims systems and software.</li><li>
Training and documentation coordination. Participates in the development of user documentation, processing and procedures.</li><li>
Implementation and evaluation coordinator. Develops implementation plan and provides implementation tools to affected units/departments. Works with IS and Claims training to evaluate system design and implementation via-post-implementation review.</li><li>
Initiator. Position requires a high degree of initiative, to manage priorities and identify opportunities for system improvement and innovation. Responsible for continued professional development.</li><li>
Other duties. Performs other duties and assumes projects as assigned by manager or director.</li></ul><p></p><p><b><br>
REQUIRED QUALIFICATIONS</b><b>:</b></p><ul><li>
Bachelor&rsquo;s degree in health care management, training and organization development, industrial engineering, business administration, computer science or related field, or equivalent experience.</li><li>
One-year professional level experience with mainframe computer systems may be substituted for college level computer science or data processing course work.</li><li>
4+ years general business experience or experience in medical insurance or health care setting, including significant project planning and people management experience with medium to complex level projects.</li><li>
Ability to interact with all levels of HealthPartners staff and external customers</li><li>
Strong interpersonal and human relations skills.</li><li>
Ability to lead others through change and to be flexible and adaptive to changes; ability to make immediate adjustments to work direction.</li><li>
Familiarity with continuous improvement concepts and methodologies.</li><li>
Demonstrated analytical, facilitation, presentation and communication skills.</li><li>
Ability to deal with ambiguity and changing priorities.</li><li>
Strong customer/client service orientation.</li><li>
Able to take responsibility for one&rsquo;s own performance and attitude on the job.</li><li>
High degree of initiative.</li><li>
Demonstrate effectiveness in evaluating employees and giving feedback.</li><li>
Ability to identify training needs and provide learning opportunities.</li><li>
Strong organizational and time management skills</li></ul></div></div><p></p>
<br><div><p>ABOUT US</p>
<div><div>At HealthPartners we believe in the power of good &ndash; good deeds and good people working together. As part of our team, you&rsquo;ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.</div>
<p>
We&rsquo;re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.</p>
<p>
At HealthPartners, everyone is welcome, included and valued. We&rsquo;re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.</p>
<p><b>
Benefits Designed to Support Your Total Health</b><br>
As a HealthPartners colleague, we&rsquo;re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.</p>
<p>
Join us in our mission to improve the health and well-being of our patients, members, and communities.</p>
<p></p>
<p>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.</p></div></div>
<br><div><p>JOB INFO</p>
<div><div><div><ul><div><div>Job Identification</div>
<div>119001</div>
</div><div><div>Organization</div>
<div>HealthPartners/GHI, HealthPartners Enterprise</div>
</div><div><div>Posting Date</div>
<div>04/13/2026, 07:14 AM</div>
</div><div><div>Locations</div>
<div> <div></div><div><div>Work@Home Minnesota
</div></div></div></div><div><div>Work Schedule</div>
<div>Monday through Friday, core business hours<br>
This position will be working primarily remotely with potential for occasional on-site need</div>
</div><div><div>Hours Per Week/FTE</div>
<div>40 hrs weekly / 1.0 FTE</div>
</div><div><div>Job Shift</div>
<div>Day</div>
</div><div><div>Position Type</div>
<div>Full-time regular</div>
</div><div><div>Job Category</div>
<div>Claims</div>
</div><div><div>Department</div>
<div>Claims Admin</div>
</div><div><div>Pay Range</div>
<div>$42.15 - $63.23 hourly</div>
</div><div><div>Pay Range Statement</div>
<div>Compensation is based on the level and requirements of the role. Pay within our ranges may also be determined by education, experience, knowledge, skills, location, and abilities as well as internal equity. Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.).</div>
</div><div><div>Overtime Eligibility Status</div>
<div>Exempt</div>
</div><div><div>Worker Type</div>
<div>Employee</div></div></ul></div></div></div></div>

Systems Coordination Claims Supervisor

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