insurance collections specialist

Newport Healthcare

<div>About Us:
<div><b>
Join Newport Healthcare: Transform Lives Through Meaningful Work!</b></div><div></div><div><br>
Are you ready to embark on a rewarding career in psychiatric healthcare? At Newport Healthcare, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact.</div><div>
We believe in nurturing talent and fostering professional growth in a supportive environment. Here, you won&rsquo;t just find a job&mdash;you&rsquo;ll discover a fulfilling career path in the mental health field.</div><div>
If you're eager to contribute to a mission-driven organization and help change lives for the better, we invite you to join our dedicated team at Newport Healthcare. Together, we can make a profound difference in the lives of those we serve!</div>
Responsibilities:
<div>
The Collections Specialist is responsible for administrative tasks, the collection of outstanding account receivables (insurance &amp; patients), all aspects of collection, analysis, and resolution of billing problems, and reducing accounts receivable delinquency.</div><div><br>
</div><div><b>Essential Duties:
</b></div><ul><li>Provide customer service regarding collection issues.
</li><li>Resolve insurance discrepancies and short payments.
</li><li>Utilize knowledge of payor portals, automated clearing houses, explanation of benefits (EOB&rsquo;s), and other tools to successfully complete Accounts Receivable tasks.
</li><li>Document in detail problem/action/and follow up with insurance companies until claims are fully adjudicated.
</li><li>Responsible for monitoring and maintaining assigned accounts.
</li><li>Accountable for reducing delinquency for assigned accounts.
</li><li>Initiate and resolve Appeals for many different insurance payers as assigned.
</li><li>Perform additional duties as assigned.
</li></ul>Qualifications:
<div><b>
Education and Experience Requirements:
</b></div><ul><li>High School diploma or GED required, college degree is preferred.
</li><li>Three (3)&ndash;five (5) years&rsquo; high volume collections experience.
</li><li>Accounts Receivable knowledge/experience preferred.</li></ul><div><b>
Comprehensive benefits &amp; competitive compensation!</b></div><div><b><br>
Join Us:</b></div><div>
Join us in our mission to provide outstanding support and make a meaningful difference in the lives of those we assist. Your contributions can help shape the future of our care services&mdash;apply today!</div><div></div><div><br>
Newport Healthcare is an Equal Opportunity Employer.</div><div>
Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.</div><div>
Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email careers@newporthealthcare.com for assistance.</div>
Additional Details: New full time opportunity for Patient and/or Insurance Collections Specialist. 100% Remote.</div>

Collections Specialist, Patient and Insurance

SCA Health

<div>Overview:
<div>
At SCA Health, we believe <b>health care is about people</b> &ndash; the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the <b>mission, vision and values</b> that define our organization.</div><div></div><div><br>
As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.</div><div><br>
</div><div><b>What sets SCA Health apart isn&rsquo;t just what we do, it&rsquo;s how we do it</b>. Each decision we make is rooted in <b>seven core values</b>:</div><div></div><ul><li><b><br>
Clinical quality</b></li><li><b>
Integrity</b></li><li><b>
Service excellence</b></li><li><b>
Teamwork</b></li><li><b>
Accountability</b></li><li><b>
Continuous improvement</b></li><li><b>
Inclusion</b></li></ul><div></div><div><br>
Our values aren&rsquo;t empty words &ndash; they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you&rsquo;ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.<br>
</div><div></div><div>At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.</div><div></div><div><br>
Your ideas should inspire change. If you join our team, <b>they will</b>.</div>
Accountabilities / Responsibilities:
<div>
Specifically, you will work in the Accounts Receivable, or A/R department, within our regional business office and will be responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting; following up with insurance companies and/or third party payers to ensure payments by primary and secondary payers and/or self-pay patients are accurate and timely. You will:</div><ul><li>
Work closely with insurance companies and third-party payers to collect revenue for surgical services performed.</li><li><b>
This role is primarily focused on collecting payments from insurance companies as opposed from collecting from self-payers/individuals.</b></li><li>
Works closely with payer provider relations representatives</li><li>
Contacting insurance companies by email and/or phone to collect payments</li><li>
Handles contracted and non-contracted; HMO, PPO, EPO, POS, Worker&rsquo;s Com., self-pay and third-party reimbursement issues.</li><li>
Works all denials and corrected claims collaborating with the biller and/or Business Office Manager, insurance payers and/or patients on past due accounts</li><li>
Primary functions are credit balance management, patient balance resolution and non-patient (insurance) resolution</li><li>
Ensure payments by primary and secondary payers and/or self-pay patients are accurate</li><li>
Responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting</li><li>
Accurate and timely follow up and resolution for all accounts receivable.</li><li>
Meeting and maintaining cash collection metrics and goals</li><li>
Effectively and independently handles second level reimbursement issues, contracted and non-contracted denials for serviced before and after procedures</li></ul><div>
This is a fast-paced environment, which requires attention to detail, accountability, teamwork, and professional behavior and a focus that extends to patients, clients and other departments.
</div>Qualifications:
<ul><li>One or more years&rsquo; experience in a related position working in a medical office, hospital, outpatient surgery center or related field with core duties related to medical insurance collections, billing, accounts receivable, A/R, collecting payments, collecting re-imbursements, or related training/certificates/diplomas</li><li><b>
In lieu of on-the-job experience- new or recent college and university graduates with a desire to work in a challenging position within the healthcare industry that have completed an Associate&rsquo;s Degree or Bachelor&rsquo;s Degree will be considered
</b></li><li>Knowledge of MS Office including Excel and Word</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
High school diploma, GED, related certificate/diploma of related training or Associate&rsquo;s Degree or Bachelor&rsquo;s Degree</li><li>
Ideally two or more years&rsquo; experience working specifically into medical insurance collections, billing, accounts receivable, A/R, collecting payments, collecting re-imbursements from payer organizations or from the insurance company side</li><li>
Experience with Medical Billing Software and Applications</li><li>
Possess basic knowledge of medical terminology and health insurance billing.</li><li>
Strong communication skills, both verbally and in writing</li><li>
Customer service and patient service focus</li><li>
Ability to multi-task, think critically, and solve problems</li><li>
Ability to work in a fast-paced environment</li></ul>
Min: USD $16.88/Hr. Max: USD $30.53/Hr.</div>

Accounts Receivable Representative - Bloomfield Surgery Center

Piedmont Retina Specialists

<p><b>Job Title:</b> Billing and Collections Specialist<br/><b>Location:</b> Greensboro, NC<br/><b>Practice Type:</b> High-Volume Ophthalmology Practice<br/><b>Employment Type:</b> Full-Time</p><p><b>Overview:</b><br/>Our well-established retina ophthalmology practice in Greensboro, NC is seeking a detail-oriented and experienced <b>Billing and Collections Specialist</b> to join our dynamic team. This role requires a strong background in medical billing specific to ophthalmology, with a focus on Medicare, Medicaid, and commercial insurance plans. The ideal candidate is not only technically proficient but also empathetic and professional when working with patients&mdash;especially our elderly population.</p><p><b>Key Responsibilities:</b></p><ul><li>Accurately process and manage billing for a high-volume ophthalmology practice</li><li>Ensure proper coding with ICD-10 and CPT, with a focus on ophthalmologic procedures</li><li>Handle insurance verification, prior authorizations, and eligibility checks</li><li>Manage patient collections with a courteous and compassionate approach</li><li>Address patient billing inquiries clearly and effectively</li><li>Work collaboratively with clinical and administrative teams to resolve billing discrepancies</li></ul><p><b>Qualifications:</b></p><ul><li>Minimum 2 years of experience in medical billing and collections, preferably in ophthalmology/retina</li><li>Proficient in ICD-10, Medicare/Medicaid billing guidelines, and EMR systems</li><li>Strong understanding of insurance policies including Medicare Advantage and NC Medicaid</li><li>Excellent organizational, communication, and problem-solving skills</li><li>Ability to maintain a professional and kind demeanor, especially with elderly patients</li><li>Dependable and punctual, with a strong work ethic and attention to detail</li></ul><p><b>Preferred Traits:</b></p><ul><li><b>Team Player:</b> Willing to collaborate and assist where needed</li><li><b>Excellent Communicator:</b> Able to understand and convey information clearly</li><li><b>Highly Reliable:</b> Consistently punctual and committed to quality patient care</li><li><b>Positive Attitude:</b> Displays grace, patience, and kindness in all interactions</li><li><b>Self-Starter:</b> Proactively takes initiative and uses time efficiently</li></ul><p><b>Compensation &amp; Benefits:</b></p><ul><li>Competitive salary based on experience</li><li>Health insurance (company-sponsored) after 90 days</li><li>Paid holidays</li><li>3 weeks of paid vacation per year</li><li>401(k) with company match after one year</li><li>Bonus structure available after one year of employment</li></ul><p>Job Type: Full-time</p><p>Pay: $22.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Billing and Collections Representative

Superior Demolition Services Inc

<p><b>Position Overview</b></p><p>Express Concrete Breaking &amp; Cutting is seeking a dependable and detail-oriented <b>Accounts Payable and Accounts Receivable Payroll and Billing Specialist</b> to support our growing accounting team. This role is critical in maintaining healthy cash flow by ensuring timely collections, accurate payment application, and clear communication with customers.</p><p>The ideal candidate is organized, proactive, and confident managing multiple accounts while building strong relationships with clients and internal teams.</p><p><b>Key Responsibilities</b></p><ul><li>Manage <b>day-to-day accounts receivable operations</b>, including invoicing, payment tracking, and collections</li><li>Monitor <b>aging reports</b> and follow up consistently on past-due accounts</li><li>Communicate professionally with customers to resolve payment issues, discrepancies, or billing questions</li><li>Accurately <b>post and apply payments</b> (checks, ACH, EFT, and credit cards)</li><li>Maintain detailed and accurate records of:</li><li>Customer balances</li><li>Payment history</li><li>Credits and adjustments</li><li>Assist with <b>reconciliation of accounts</b> and investigate discrepancies</li><li>Support the billing team with invoice verification and documentation as needed</li><li>Help maintain organized <b>customer files and financial records</b></li><li>Process <b>credit applications</b> and assist in setting up new customer accounts</li><li>Payroll</li><li>AR / AP Billing Specialist</li><li>Collaborate with internal teams to ensure smooth project billing and payment flow</li></ul><p><b>Qualifications</b></p><ul><li>Minimum <b>3&ndash;5 years of accounts payable and accounts receivable </b></li><li><b>Collections experience</b></li><li>Payroll experience</li><li>Construction or service-based industry experience</li><li>Strong understanding of <b>AR processes, collections, and payment reconciliation</b></li><li>Experience with:</li><li>QuickBooks Online</li><li>Deposits</li><li>Microsoft Excel</li><li>Payment processing systems</li><li>Familiarity with customer portals and payment platforms is a plus</li><li>Excellent communication and follow-up skills</li><li>Highly organized with strong attention to detail</li><li>Ability to prioritize and manage multiple accounts in a fast-paced environment</li></ul><p><b>Why Join Express Concrete Breaking &amp; Cutting?</b></p><ul><li>Join a <b>well-established company</b> with a strong reputation in the industry</li><li>Be part of a <b>team-oriented, supportive work environment</b></li><li>Opportunity for <b>career growth and stability</b></li><li>Play a key role in supporting the financial health of the company</li></ul><p>Pay: $25.00 - $30.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

AR / AP Payroll and Billing Specialist

Smoot Investments Inc.

<p><b>Collections Specialist</b></p><p>Are you sharp, ambitious, and ready to advance your career? Do you excel in problem-solving? If you are dependable, detail-oriented, and an excellent communicator, we invite you to join our team!</p><p>Smoot Investments Inc. is a mortgage servicer and debt collection agency located in Greenbrier County, West Virginia. We are seeking a <b>Collections Specialist</b> to manage our expanding portfolio of consumer and commercial loans.</p><p><b>The Position</b></p><p>As a Collections Specialist, you will play a critical role in managing and overseeing groups of loans, ensuring that payments remain on track, negotiating payoffs, and working with customers to bring delinquent accounts current. Each day presents new challenges, and you will have the autonomy to think strategically and craft creative solutions to complex financial situations.</p><p><b>Your Responsibilities:</b></p><p>&middot; Monitor loan accounts to ensure timely payments.</p><p>&middot; Engage with customers through phone, email, and mail to resolve payment issues.</p><p>&middot; Analyze customer situations and finances to offer tailored solutions.</p><p>&middot; Negotiate and create repayment strategies that benefit both the company and the customer.</p><p>&middot; Ensure compliance with federal and state regulations while maintaining ethical collection practices.</p><p>&middot; Engage with lawyers in contract litigation and legal proceedings.</p><p>&middot; Travel to court nationwide may be required as part of case management.</p><p><b>Requirements:</b></p><p>&middot; High school diploma or further education.</p><p>&middot; Ability to pass FDCPA certification course upon hiring.</p><p>&middot; Proficiency in operating a computer and basic software systems, with a strong preference for intermediate to advanced users of Microsoft Teams, Excel, Word, and Outlook.</p><p>&middot; Strong problem-solving and critical thinking skills.</p><p>&middot; Excellent communication skills</p><p>&middot; Ability to multi-task efficiently and maintain organized documentation.</p><p>&middot; Ability to perform under high levels of stress while maintaining a positive attitude.</p><p>&middot; Ability to pass a background check.</p><p><b>What We Offer:</b></p><p>&middot; Competitive pay based on experience, starting at $25/hr with annual performance-based bonuses.</p><p>&middot; Full-time, on-site role (40 hours/week) - Monday to Friday, 8:30 AM to 5:00 PM. Overtime could be required as needed.</p><p>&middot; Weekends off, because work-life balance matters!</p><p>&middot; Medical, Dental, and Vision Insurance, with 85% of the cost covered by the company and 15% by the employee.</p><p>&middot; 401k Retirement Plan (3% company contribution regardless of employee election or match).</p><p>&middot; &quot;No questions asked&quot; paid time off that increases with years of employment and 6 paid holidays per year.</p><p>&middot; Additional compensation for candidates who are bilingual in Spanish.</p><p>&middot; Significant room for growth - top performers can move into management positions!</p><p><b>The Company</b></p><p>Smoot Investments Inc. is a well-established, family-owned loan servicing company based in Smoot, West Virginia, with over two decades of industry experience and a portfolio growing towards $100 million in assets under management. Our team specializes in purchasing and managing portfolios of consumer and commercial loans in various stages of performance. Far from the hectic pace you might expect in the financial and collections industry, Smoot Investments is quietly located across from a cattle farm in the beautiful Greenbrier Valley.</p><p>Job Type: Full-time</p><p>Pay: From $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Collections Specialist

FloMed Infusion Services LLC

<div>Description:
<p>
FloMed Infusion is an outpatient infusion clinic offering Medical Infusions and Injections in a relaxing ambulatory environment. For more specifics on what we do and who we are, please review our website https://flomedinfusion.com/</p><p>
We are seeking an experienced Insurance Payor Collections Specialist. This role emphasizes precision in reviewing and evaluating insurance denials or returned claims. The candidate must effectively communicate with insurance companies and clients using a resolution-focused approach. Such communication should be guided by acquired knowledge, insurance carrier guidelines, company policies and procedures, as well as thorough research and collection efforts. Alongside claim follow-ups, the collection specialist will also be responsible for sending medical records and drafting appeals for denied claims to insurance companies.</p><ul><li>
Deliver exceptional customer service to clients while maintaining strict adherence to HIPAA privacy and confidentiality standards.</li><li>
Precisely and comprehensively document all relevant information and follow-up actions in the electronic records system.</li><li>
Monitor and follow up on processed claims to ensure timely and accurate payment to the agency.</li><li>
Collaborate directly with insurance payers to confirm client eligibility and determine financial responsibility, including co-pays, deductibles, co-insurance, and out-of-pocket maximums.</li><li>
Pursue follow-up actions on insurance denials, including initiating appeals and requesting reconsiderations as appropriate.</li><li>
Support all billing-related tasks and responsibilities tied to both insurance and client invoicing, as needed.</li><li>
Investigate rejected insurance claims thoroughly and take appropriate action to reprocess or appeal denied or underpaid claims.</li><li>
Detect and analyze patterns in claim denials, escalating persistent payment delays or systemic issues to senior management.</li><li>
Communicate with insurance companies to resolve outstanding account balances and expedite claim resolution.</li></ul>
Requirements:
<ul><li>Proven experience in medical collections or accounts payable/receivable is preferred.</li><li>
Strong understanding of financial concepts, accounting principles, and revenue cycle management.</li><li>
Excellent phone etiquette with the ability to communicate effectively with clients.</li><li>
Proficiency in financial software and accounting software for managing accounts.</li><li>
Knowledge of debits, credits, and account analysis is essential.</li><li>
Strong math skills for calculating payments, balances, and adjustments.</li><li>
Ability to work independently while managing multiple accounts efficiently.</li><li>
A commitment to maintaining confidentiality and compliance with industry regulations. Join our team as a Collection Agent where your skills will contribute significantly to our financial health while helping clients navigate their payment responsibilities.</li></ul><p>
Job Type: Full-time</p><p>
Benefits:</p><p>
401(k) matching</p><p>
Dental insurance</p><p>
Health insurance</p><p>
Paid time off</p><p>
Vision insurance</p><p>
Experience:</p><p>
collections: 1 year (Required)</p><p>
Ability to Commute:</p><p>
Delray Beach, FL 33446 (Required)</p></div>

Billing Specialist

Byrider

<div><p><b>Byrider - </b>5234 High Crossing Blvd, Madison, WI 53718</p><p>
Collections Account Manager (Consumer Finance)
</p><p>New ownership! Immediate hire! Last position to complete our team. Open to all backgrounds and work history.</p><p>
Would you enjoy earning great pay while helping customers with an industry-leading credit program?
</p><p>Growing national automotive consumer finance company! Collections Account Manager career opportunity!</p><p><b>
Rewards for Collections Account Manager:</b>
</p><ul><li>Annual compensation: ~$50,000.00 - $70,000.00</li><li>
Hourly pay + monthly bonus up to $2,000.00</li><li>
Full benefits- Health, Dental, Vision, PTO, 401k</li><li>
Career growth to Manager or Specialist</li><li>
Industry-best customer program</li><li>
36 years in business</li><li>
Growing national company
 </li></ul><p><b>Responsibilities for Collections Account Manager:</b>
</p><ul><li>Collections, customer service, customer retention</li><li>
Assist with lending/credit origination
</li><li>Help ensure branch compliance
</li><li>Demonstrate a high level of customer service</li><li>
Work with consumer finance software</li><li>
Attend ongoing training classes
</li></ul><p><b>Hours for Collections Account Manager:</b>
</p><ul><li>Full-time (40 hours)</li><li>
100% onsite</li><li>
No Sundays</li><li>
Work most Saturdays (shorter day) with a weekday off</li><li>
Location hours: Monday - Friday 9-7, Sat 9-4</li><li>
Shifts will vary</li><li>
Overtime as needed with OT pay</li></ul><p><b>
Requirements for Collections Account Manager:</b>
</p><ul><li>2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience</li><li>
Good communication, computer &amp; customer service skills</li><li>
Able to work the hours listed &amp; 100% onsite</li><li>
Able to pass a background check
</li></ul><p>Keywords: Collections, Customer Retention, Call Center, Collections Account Management, Debt Collector, Collections Specialist</p></div>

Collections Account Manager

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