insurance customer service

Wilks Insurance Agency Inc.

<div><h2 class="jobSectionHeader"><b>Job Overview</b></h2><div><p>
If you are looking to work for a well-established, best in class insurance agency, then apply today because we are hiring! Come join an agency that is committed to helping our clients choose the best insurance coverage to meet their needs while providing every customer with the all-star service they deserve! If you are hard-working and empathetic then the role as Insurance client advisor is for you!</p><p><b>
We offer a great benefits package including Profit Sharing!!</b></p><p><b>
An opening is available at our Hamilton location.</b></p></div>
<h2 class="jobSectionHeader"><b>Benefits</b></h2><div>
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Health Insurance<br>
Life Insurance<br>
Paid Holidays<br>
Bonus Opportunities<br>
Paid Time Off (PTO)<br>
Mon-Fri Work Schedule<br>
Holidays Off<br>
401K Plan<br>
Healthcare Spending Account<br>
Career Development &amp; Growth<br>
Hands On Training<br>
Performance Bonuses<br>
Professional Work Environment<br>
Retirement Benefits<br>
Office Snacks &amp; Coffee<br>
Family Leave<br>
Competitive Base Salary based on experience<br>
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Requirements</b></h2><div><ul><li><b>
Property &amp; Casualty insurance experience preferred.</b></li><li>
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.</li><li>
Follow through and exceed current and prospective client expectations.</li><li>
Experience with the Applied Agency management system is preferred but not required.</li><li>
Excellent written and verbal communication skills.</li><li>
Deadline and detail-oriented.</li></ul></div>
<h2 class="jobSectionHeader"><b>Responsibilities</b></h2><div><ul>
<li>Immediately greet all customers, entering the office, in a friendly and helpful manner.</li>
<li>Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.</li>
<li>Assess and identify the wants and needs of customer(s) over the phone</li>
<li>Presents and explains insurance policy options based upon prospective client needs and their personal goals.</li>
<li>Provide customers with additional information about new products and services.</li>
<li>Stay up-to-date on industry market trends and best practices</li></ul></div><h2 class="jobSectionHeader"><b>
About Us</b></h2><div><div>
Wilks Insurance is a team of dedicated individuals that work hard to provide each customer the best service while educating them on insurance products that would benefit them the most. We are always looking for talented individuals who want to succeed in the insurance industry. If you are willing to learn and looking for a rewarding career opportunity, then we encourage you to apply today</div></div></div>

Insurance Customer Service Representative

Karen Yelder-Beard Insurance Agency

<div><h2 class="jobSectionHeader"><b>Job Overview</b></h2><div><p>
Are you passionate about helping people and making a real difference in their lives? Come join the Karen Yelder-Beard Insurance Agency team in Rochester Hills, Michigan! We're not just an insurance agency; we're a dedicated group focused on providing exceptional service and building lasting relationships with our community. We believe in a supportive and positive work environment where your contributions are valued and your growth is encouraged. As a Licensed Insurance Customer Service Representative, you'll be the friendly voice and helpful hand for our clients, guiding them through their insurance needs, answering their questions, and ensuring they feel secure and well-cared for. If you have a valid Michigan P&amp;C license, a knack for problem-solving, and a warm, inviting personality, we'd love to welcome you aboard and show you what makes our agency special.</p><p><br>
Salary Range: $22.00 per hour</p></div>
<h2 class="jobSectionHeader"><b>Benefits</b></h2><div><p>
Hourly Base Salary + Commission + Bonus Opportunities</p>
Hands on Training<br>
Mon-Fri Schedule<br>
Evenings Off<br>
Paid Time Off (PTO)<br>
Paid Continuing Education<br>
Bonus Opportunities<br>
Weekends Off<br>
Holidays Off<br>
Flexible Schedule<br>
Ongoing Training Seminars<br>
401K<br>
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Requirements</b></h2><div><p>
Valid Michigan Property &amp; Casualty Insurance License required.</p><br>
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Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.</li><li>
Excellent Communication/interpersonal skills.</li><li>
Professional phone etiquette.</li><li>
Great Customer Service Skills.</li></ul></div>
<h2 class="jobSectionHeader"><b>Responsibilities</b></h2><div><p>
Respond to customer inquiries via phone, email, and in person, providing accurate and timely information.</p><p>
Assist clients with policy changes, endorsements, and billing questions.</p><p>
Process new insurance applications and renewals efficiently.</p><p>
Handle customer complaints with empathy and work towards satisfactory resolutions.</p><p>
Maintain policy files and customer records accurately in the agency management system.</p><p>
Collaborate with agents to support client needs and retention efforts.</p><p>
Educate clients on policy coverages and options.</p></div><h2 class="jobSectionHeader"><b>
About Us</b></h2><div><p>
Our local insurance agency is located in Rochester Hills. Our team takes pride in providing each and every client with exceptional customer service while delivering them insurance products that best suit their needs. We are constantly growing and adding talent to our well established agency. If you are looking for a rewarding career in the insurance industry, then we encourage you to apply to our team today!</p></div></div>

Licensed Insurance Customer Service Rep

CANTU INSURANCE AGENCY

<p><b>Job Summary</b><br/>We are seeking a motivated and skilled Bilingual Customer Service Associate to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support in both English and another language. Your ability to communicate effectively and handle inquiries with professionalism will be essential in ensuring customer satisfaction and fostering long-term relationships.</p><p><b>Responsibilities</b></p><ul><li>Respond to customer inquiries via phone, email, and chat in both English and the second language.</li><li>Provide accurate information regarding products, services, and policies.</li><li>Assist customers with order processing, returns, and troubleshooting issues.</li><li>Maintain a high level of phone etiquette while managing multiple calls efficiently.</li><li>Analyze customer needs and provide tailored solutions to enhance their experience.</li><li>Handle cash transactions accurately and securely when necessary.</li><li>Collaborate with team members to improve service delivery and client satisfaction.</li><li>Document interactions and maintain detailed records of customer communications.</li></ul><p><b>Experience</b></p><ul><li>Previous experience in a call center or customer service environment is preferred.</li><li>Strong sales skills are a plus, with the ability to upsell products or services when appropriate.</li><li>Proficiency in office software and customer relationship management (CRM) systems is beneficial.</li><li>Excellent communication skills in both English and the second language are required.</li><li>Ability to analyze situations quickly and provide effective solutions.</li><li>Experience in cash handling is an advantage but not mandatory.</li></ul><p>Join us as we strive to deliver outstanding service to our clients while fostering a collaborative work environment. We look forward to welcoming you to our team!</p><p>Job Type: Full-time</p><p>Pay: $13.00 - $16.00 per hour</p><p>Benefits:</p><ul><li>On-the-job training</li></ul><p>Work Location: In person</p>

Bilingual Insurance Customer Service Rep

COUNTRY Financial

<div><h2 class="jobSectionHeader"><b>Job Overview</b></h2><div><p>
Since launching from scratch in 2002, <b>Paula Simmons COUNTRY Financial</b> has grown to serve over 1,000 households with a reputation for excellence, integrity, and precision. We take pride in doing things right the first time and providing personalized insurance solutions with care and expertise. Our small, close-knit team operates like family. Each person plays a critical role, and every contribution is valued. Led by a Hall of Fame agent with a 22-year streak of top honors, our office is a place where high standards meet genuine heart.</p><p>
We are seeking a dedicated<b> Insurance Customer Service Representative</b> to join our team. This role involves direct client interaction, policy servicing, and supporting office operations with precision and care. It's ideal for someone who wants meaningful work in a respectful, well-run office where their efforts truly matter.</p><ul><li><b>
Base salary of $40,000 to $60,000 per year, based on experience</b></li><li>
Performance bonuses</li><li>
Retirement plan</li><li>
Monday through Friday schedule</li><li>
Career growth and training under a nationally recognized agent</li></ul><p>
If you're looking for a place to belong, contribute, and grow. <b>Apply today!</b></p><p><br>
Salary Range: $40,000.00 - $60,000.00 per year</p></div>
<h2 class="jobSectionHeader"><b>Benefits</b></h2><div><p>
Annual Base Salary + Bonus Opportunities</p>
Paid Time Off (PTO)<br>
Hands on Training<br>
Mon-Fri Schedule<br>
Career Growth Opportunities<br>
Retirement Plan<br>
Evenings Off</div><h2 class="jobSectionHeader"><b>
Requirements</b></h2><div><ul><li>
Friendly, clear communicator who can stay calm under pressure</li><li>
Patient and empathetic, yet confident when handling collections or difficult conversations</li><li>
Dependable, consistent, and detail-oriented</li><li>
Willing to learn and grow into more advanced roles</li><li>
Comfortable with technology and administrative tasks</li><li>
Positive attitude and professional demeanor</li><li>
Insurance Agency Experience a plus</li></ul></div>
<h2 class="jobSectionHeader"><b>Responsibilities</b></h2><div><ul><li>
Optimize insurance policies to enhance customer retention</li><li>
Answer incoming calls and assist clients with questions and service needs</li><li>
Process policy changes across auto, home, life, commercial, and financial lines</li><li>
Handle billing inquiries, payments, and late payment follow-up</li><li>
Maintain office organization, including filing, printing, and light cleaning</li><li>
Learn and use multiple software programs accurately and efficiently</li></ul></div></div>

Insurance Agency Customer Service Rep

Hupy and Abraham, S.C.

<div><p>Hupy and Abraham, a personal injury law firm headquartered in Milwaukee, WI, is looking for a professional and motivated <b>Customer Service Representative- Insurance Claims </b>for the <b>Milwaukee</b><b> office.</b></p><p><br>
A career at Hupy and Abraham, S.C. is very rewarding, helping injured clients navigate through the complicated insurance process to get what they deserve.</p><p>
The <b>Customer Service Representative- Insurance Claims</b> is responsible for opening new claims and working them until settlement.<br>
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<b>RESPONSBILITIES:</b></p><ul><li>
Represent our clients when negotiating their property damage insurance claim</li><li>
Resolve property damage claims (primarily Auto) to arrive at a settlement which may include following: vehicle, loss of use, sales tax title fees and any personal property that was damaged.</li><li>
Document all conversations and communication between the client, tow yard, insurance company and lienholder</li><li>
Prepare and obtain recorded statements from relevant parties as needed</li><li>
Accurately and expeditiously gather all case-related data and enter in appropriate systems</li><li>
Ensure the property damage file is complete with damages, reports, and photographs</li></ul><p>
<b> REQUIREMENTS:</b></p><ul><li>
Qualified candidates should have 2-5 years of experience in a customer related field</li><li>
Experience handling insurance property damage claims is preferred</li><li>
Strong interpersonal personal communication skills (telephone &amp; written)</li><li>
Must be able to travel locally using own vehicle as needed (5% of time). Valid driver's license and car insurance.</li><li>
Computer experience should include basic knowledge of Outlook, Word, and Excel</li><li>
Bilingual in Spanish and English preferred, but not required.</li><li>
Innovative problem resolution</li><li>
Ability to work independently</li><li>
Ability to multi-task and thrive in a fast-paced/dynamic environment</li><li>
High level of professionalism and confidentiality</li></ul><p><b><br>
BENEFITS AT A GLANCE:</b></p><ul><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Life Insurance</li><li>
Short Term Disability</li><li>
Long Term Disability</li><li>
Flexible Spending Accounts</li><li>
401(k) Plan</li><li>
Paid Time Off (PTO) for Holidays, Vacation, &amp; Personal Time</li></ul><p><br>
</p><p><i>Founded in 1969 in Milwaukee, personal injury law firm Hupy and Abraham, S.C. has a record of success, collecting BILLIONS for over 80,000 satisfied clients. With 11 offices in Wisconsin, Illinois and Iowa, the firm has a reputation of providing sound legal representation to accident victims and giving back to the community. The firm has donated more than $1 Million to thousands of charitable organizations.</i></p><p><i>
Hupy and Abraham has received top rankings from national professional organizations and is voted best by the public. The firm and its staff have received over 250 awards praising its service and dedication to the legal field.</i></p><p><i>
Prospective candidates are encouraged to note that Hupy and Abraham, S.C. participate in E-Verify, demonstrating our commitment to maintaining a legal and compliant workforce. Hupy and Abraham, S.C. is proud to be an Equal Opportunity Employer. As part of our hiring process, we perform pre-employment background checks.</i></p></div><p></p>

Customer Service Representative (Insurance Claims)

AKS Insurance & Taxes

<p>AKS Insurance &amp; Taxes LLC is looking for a responsible, organized, and motivated individual to join our team as a <b>Customer Service Representative</b>.</p><p>In this role, you will assist clients who are already interested in insurance, guide them through the process, and help them find the best coverage for their needs.</p><p>No insurance experience required &mdash; we provide full training.</p><p>⸻</p><p><b>Responsibilities:</b></p><ul><li>Answer incoming calls and follow up with interested clients</li><li>Provide information and insurance quotes</li><li>Assist clients throughout the process</li><li>Maintain organized client records in the system</li><li>Deliver excellent customer service</li></ul><p>⸻</p><p><b>Requirements:</b></p><ul><li>Basic computer skills (<b>VERY IMPORTANT</b>)</li><li>Good communication skills</li><li>Positive attitude and willingness to learn</li><li>Responsible and reliable</li><li>Bilingual (English/Spanish) preferred</li></ul><p>⸻</p><p><b>Compensation:</b></p><ul><li>Base salary + bonuses + commission</li><li>Opportunity for increase after 6 months based on performance</li><li>Full training provided</li></ul><p>⸻</p><p><b>Why Join Us:</b></p><ul><li>Friendly and supportive work environment</li><li>Constant leads provided (no cold calling)</li><li>Real growth opportunity</li><li>Ongoing training and support</li></ul><p>⸻</p><p><b>How to Apply:</b></p><p>Apply through Indeed or contact us directly:</p><p>(346) 500-9514</p><p>fortworth@aksinsurance.com</p><p>Tipo de puesto: Tiempo completo, Comisi&oacute;n</p><p>Sueldo: $13.00 - $15.00 la hora</p><p>Horas previstas: 40 por semana</p><p>Lugar de trabajo: Empleo presencial</p>

Customer Service Representative (Insurance) – Training Provided

CBG Insurance, LLC

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   Company Description
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  CBG Insurance, LLC, established in 2005, is a fast-growing insurance agency with a team of highly trained professionals with over 75 years of combined experience. Specializing in small businesses and individual insurance needs, we offer a wide range of insurance products, including group health insurance, life insurance, and workers' compensation. With a strong foundation in Pasco, Hillsborough, and Pinellas Counties, we are dedicated to expanding into surrounding areas. Our mission is to provide exceptional customer service, build lasting client relationships, and educate customers to ensure they understand and feel confident in their insurance coverage.
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   Role Description
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  This is a full-time, on-site role for a Commercial Insurance Customer Service Representative (CSR) based in Lutz, FL. The CSR will assist clients with their insurance needs, including managing accounts, providing personalized customer service, and resolving inquiries. Responsibilities also include assisting with the review and renewal of commercial insurance policies, preparing quotes, maintaining accurate records, and collaborating with team members to provide clients with the best coverage options available.
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   Proven experience in Customer Service and the ability to manage and support client relationships effectively.
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   Knowledge of Insurance products and services; experience in commercial insurance or account management is a plus.
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   Strong Communication skills, both written and verbal, with the ability to interact professionally with team members and clients.
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   Proficiency in Account Management and Sales skills, including preparing quotes and processing renewals.
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   Organizational and multitasking abilities to manage multiple client accounts and meet deadlines efficiently.
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   Detail-oriented with proficiency in using insurance software and standard office tools.
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   Experience in the insurance industry preferred; a current insurance license is a bonus.
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Commercial Insurance CSR

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