insurance customer service specialist

State of Arizona

<div><div><div><div><div><ul><li>541302
</li></ul></div><div><ul><li>PHOENIX
</li></ul></div><div><ul><li>INDUSTRIAL COMMISSION
</li></ul></div><div><ul><li>Full-time
</li></ul></div><div><ul><li>Closing at: Jun 16 2026 - 23:55 MST
</li></ul></div></div><div><div><h1 class="jobSectionHeader">INDUSTRIAL COMMISSION</h1>
<h2 class="jobSectionHeader">Are you ready to work for an exceptional state agency that works to protect the life, health, safety, and welfare of the employees in the State of Arizona? Apply with us! The Industrial Commission of Arizona (ICA) is committed to the highest standards of compliance, demonstrating leadership in all areas, and teaching and working with employers and employees to make them successful. A thriving workforce in Arizona is what we strive for and work towards each day.</h2>
</div><h3 class="jobSectionHeader">W/C INSURANCE CLAIMS SPECIALIST 2</h3>
<div>Job Location:
</div><div><h4 class="jobSectionHeader">Address: Claims Division/Compliance Section 
800 W. Washington Street, Phoenix, AZ 85007</h4>
</div><div>Posting Details:
</div><div><h4 class="jobSectionHeader">Salary: $17.05 - $17.60 

</h4><h4 class="jobSectionHeader">Grade: 17 

</h4><h4 class="jobSectionHeader">Closing Date: June 16, 2026</h4>
</div><div>Job Summary:
</div><div>This position is responsible to audit incoming claims documents for compliance with applicable workers compensation claims management laws, statutes, and case laws.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State&rsquo;s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
</div>
<div>Job Duties:
</div><div><div>Essential Duties and Responsibilities include but are not limited to: 
<ul><li>This position will critically analyze submitted forms for compliance and issue appropriate awards when indicated.</li><li>Audit insurance carriers, self-insured employers and third-party administrators adjusting workers&rsquo; compensation claims.
</li><li>Reviews all notices, attached medical and/or documentation to verify it supports current change of status and/or calculation of wage and awards. After analysis, specialist will issue correct corresponding award, notification, or document.
</li><li>Answer incoming phone calls from injured workers, attorneys, interested parties, claim adjusters, medical providers, and the general public.
</li><li>Matches documents lacking information to existing Commission claims files by researching information in Claims database and for creating a new claim file for documents received when there is no existing claim file.</li><li>Provides backup assistance to data entry, error resolution, insurance or combine/delete, as requested and
</li><li>Participates in Arizona Management System (AMS) and daily Huddle board.</li><li>Attends staff meetings, seminars, conferences, training classes.</li></ul></div></div> 
<div>
Knowledge, Skills &amp; Abilities (KSAs):
</div><div><div>Knowledge in 
<ul><li>Basic knowledge or ability to learn of applicable workers compensation claims management laws, statutes, and case laws.
</li><li>Basic Medical terminology.
</li><li>Microsoft Office Suite; Outlook, Word, Excel, Google Office Suite, Gmail, Sheets and Docs</li><li>Basic English</li><li>Basic Mathematics</li><li>The insurance industry claims adjusting standards and practices.
</li></ul><ul><li>Skill in:</li><li>Communicating verbally and in writing to resolve disputes with interested parties.
</li><li>Basic analysis of insurance, medical and legal documents.
</li><li>Reviewing and interpreting Arizona Workers' Compensation laws, rules, procedures, and court decisions</li><li>Critical thinking</li><li>Time Management</li><li>Initiative and attention to detail</li><li>Customer service</li><li>Organizing and planning</li><li>Basic Business process acumen, management skills including workflows and information management.
</li></ul><ul><li>Ability to:</li><li>Interpret medical records to determine physical limitations for injured workers.</li><li>Manage heavy workload with high level of accuracy and production.</li><li>Learn computer systems and applications.</li><li>Work well within a diverse and inclusive office environment.</li><li>Process documents in a timely manner and within established productivity standard.</li><li>Prioritizes work within established time frames.</li><li>Manage time effectively and meet deadlines.</li><li>Adapt to changing circumstances.</li><li>Demonstrate initiative and attention to detail.</li><li>Exercise discretion and judgment.</li><li>Works well under pressure.</li><li>Perform job responsibilities incorporating lean management and principles of the Arizona Management System.</li><li>Produce high quality, nearly error-free output.</li></ul></div></div> 
<div>
Selective Preference(s):
</div><div>The ideal candidate for this position will have: 
Claims adjusting license, certification (WCCA, WCCP, CPCU) or designation relating to workers' compensation. 
</div>
<div>Pre-Employment Requirements:
</div><div>All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
</div>
<div>Benefits:
</div><div>The Arizona Department of Administration offers a comprehensive benefits package to include:
 
Sick leave 
Vacation with 10 paid holidays per year 
Health and dental insurance 
Retirement plan 
Life insurance and long-term disability insurance 
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance 

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page
</div>
<div>Retirement:
</div><div>You will be eligible to participate in the state employee health/disability insurance plan, and you are required to participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately or upon your 27th week of employment. Contributions are matched by the employer.
</div>
<div>Contact Us:
</div><div>If you have any questions please feel free to call 602-542-5559 or email HR@azica.gov for assistance.</div></div></div></div></div>

W/C INSURANCE CLAIMS SPECIALIST 2

DXC Technology

<div>Job Description:
DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world&rsquo;s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com .
At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.
Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation.
We are actively hiring Sr. Customer Service Representatives for the Annuities team at DXC! As a Sr. CSR, you will handle customer service inquiries via the telephone and/or email and resolves problems. Use computerized systems for tracking, information gathering, and/or troubleshooting. Maintain quality service by following policies and procedures and reporting needed changes. And, contribute to team effort by accomplishing related results as needed. The successful candidate will leverage effective listening skills, an attention to detail, strong intellectual curiosity and an honest desire to make a difference to ensure each customer experience is exceptional. With an understanding of the customers&rsquo; needs and wants, and a focus on delivering solutions that meet those needs, you will deliver a service experience that exceeds expectations and makes it easy for customers to do business with us. 
 
Responsibilities
<ul><li>Respond to customers, agents and broker/dealer&rsquo;s requests via telephone or email, providing high quality service to BHF Annuity customers who have insurance or other financial service products or benefit plans.
</li><li>Research and respond to questions regarding status updates, policy provisions of fixed and variable annuities, errors, application &amp; contract discrepancies and processing delays.
</li><li>Educate Financial Service Representatives on market requirements, processes, contract provisions and annuity products.
</li><li>Efficiently process transactions and track responses to ensure completion.
</li><li>Enhance and strengthen the relationship between the customer and BHF using strong communication skills, keen listening skills and empathy.
</li><li>Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer&rsquo;s inquiry.
</li>Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills. 
<li>
</li></ul> 
Required Qualifications
<ul><li>High School diploma
</li><li>1-2 years customer service experience
</li><li>Must obtain FINRA (formerly NASD) Series 6 license within 90 days of hire (depending on the training plan)
</li><li>Outstanding customer service skills and dedication to providing exceptional customer care
</li><li>Exceptional listening and analytical skills
</li><li>Solid time management skills
</li><li>Ability to multitask and successfully operate in a fast paced, team environment
</li><li>Must adapt well to change and successfully set and adjust priorities as needed.
</li></ul>Preferred Qualifications
<ul><li>Some college experience or a trade or professional certification.
</li><li>Insurance or Financial Services industry experience or Product specific experience.
</li><li>Prior Call Center experience is highly preferred.
</li><li>A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions.
</li><li>A passion for serving customers and a personal commitment to following through in a dynamic, fast-paced environment.
</li><li>Strong computer/keyboard skills as well as solid math, analytical and problem-solving skills.
</li></ul>Working environment:
<ul><li>Work a shift during the hours of operation of 7:30 AM to 5:30 PM Monday &ndash; Friday; must be flexible in regard to overtime &amp; shift worked, which may change based on business needs.
</li></ul>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings Link
Disability Accommodations
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email .
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.</div>

Customer Support Representative - Insurance Annuities

Thrivent

<div>This role isn't on the other end of a complaint line, and escalated callers are rare. Instead, you're empowered to provide a call experience that doesn't rely on a script, and you&rsquo;ll own it from the first &quot;Hello!&quot; to problem resolution. Working on each unique call from beginning to end lets you focus on the details needed to find the right solutions and provide a superior call experience.
 
 
Each day, you will be helping people with similar values to your own to make the most of all they've been given. And your passion for serving others combined with integrity in your words and actions is essential to your success. 
The calls
Building rapport with callers of diverse backgrounds is vital to accurately assess the situation and present potentially complex solutions. It requires quickly navigating multiple systems and at the same time engaging callers with clear, concise, and positive language as you gather relevant information.
We are passionate about the client experience. While Average Handle Time (AHT) is measured, we focus on quality and first-call resolution, while looking to minimize our processing time or after-call work so we can help more clients reach their desired goals.
An environment to launch your career
The calls you&rsquo;ll work on daily are from individuals driven by a higher purpose and resonate with Thrivent's promise of helping people achieve financial clarity, enabling lives full of meaning and gratitude. That mentality is why escalated callers are few.
You'll step into a role with dedicated support from tenured teammates, structured and ongoing training, and regular meetings with your manager. Your professional development and career progression result from monthly coaching sessions, thought provoking and structured career advancement programs, and stretch opportunities.
It's a career with multiple paths for advancement, too. You have the opportunity to use your interest in financial services to become an expert in products and programs like annuities, health insurance, life insurance, mutual funds, and beneficiary claims unique to Thrivent.
And with a track record of individuals advancing into new support and leadership roles across the organization, this role provides a starting point for growing at Thrivent. Some highlights include:<ul><li>
Starting at a competitive base salary of $23.46/hour ($48,796/year)</li><li>
Up to 6 weeks of structured training and onboarding for the product or program you support, with a designated onboarding partner including regular mentoring.</li><li>
We provide stretch opportunities across the organization. Recent examples include recruiting/interviewing new talent, focus groups/roundtables to address business objectives, quality initiatives and launching new services.</li><li>
Clear guidelines and resources with no scripts! We support our Customer Care Professionals to be the best they can be, with an internal helpline, coaching and mentoring, and comprehensive documentation there whenever you need them.</li></ul>
Your Benefits:<ul><li>
Comprehensive medical, vision, and dental (we care about your health)</li><li>
401(k) matching up to 6% &amp; a pension plan (we also care about your future financial well-being beyond a career with us)</li><li>
4-weeks of PTO + 12 paid holidays (take care of yourself so you can take care of our clients)</li><li>
Up to 20 hours of volunteer time off (help the people we serve and the communities we foster)</li><li>
Corporate gift matching 1:1 (where you donate, we&rsquo;ll donate)</li><li>
No nights or weekends!
</li><li>And more!</li></ul>
Qualifications &amp; Skills:<ul><li>
High school diploma or equivalent experience, post-Secondary education is preferred</li><li>
Annuity experience preferred</li><li>
Successfully complete FINRA Series 6 exams within 90 days of hire/transfer for Annuities product</li><li>
Experience navigating complex customer interactions from support through to resolution.</li><li>
Ability to welcome change and contribute to continuous improvement in a fast-paced work environment</li><li>
Bilingual in English and Spanish a plus!</li><li>
Ability to work:<ul><li>
Training (beginning September 21, 2026): 8:00 a.m. &ndash; 4:30 p.m. Central, Monday through Friday for training duration</li><li>
After Training: Work a full-time schedule between the hours of 9:30 a.m. &ndash; 6 p.m. (CST), Monday through Friday</li></ul></li><li>
Remote work requirements: private, secure, distraction-free work area which must include reliable power and hard-wired internet connection via ethernet to router/modem.</li><li>
Internet speed minimum requirements: 30 mbps download/10 mbps upload</li><li>
The ability to pass a background check (criminal and financial)</li></ul>
What to expect after completing your application:
The application process for this role consists of two parts &ndash; the application and a job skills assessment. This assessment must be completed within 48 hours of receiving the initial invite for your application to be considered. Please note, the assessment cannot be reset if you miss the 48-hour window to complete.
After submitting your application, you will receive a link by email inviting you to complete the self-paced skills assessment through our partner Modern Hire. The assessment invitation will be sent from &quot;Thrivent Recruiting Team (noreply@mail.modernhire.com).&quot;
Both parts of the application process must be completed to be considered for this role.
Although you may not need the entire time, please allow 45 minutes to complete the assessment. The assessment will guide you through a series of questions that will evaluate job-related skills and strengths. This assessment must be completed within 48 hours of receiving the first invitation. Applications with missing or uncompleted assessments will not be considered in the hiring process due to a high volume of applicants.
If you do not receive the invitation email from &quot;Thrivent Recruiting Team (noreply@mail.modernhire.com),&quot; try refreshing your inbox as emails may take up to 15 minutes to send. Check your spam and junk folders for an email from &quot;Thrivent Recruiting Team (noreply@mail.modernhire.com).&quot; If the email was sent to spam, mark as &ldquo;Not Spam&rdquo; to ensure you receive all future emails related to your application. Confirm you applied with your correct email by logging into your candidate home here. You will need to reset your password or apply again with your right email if you didn&rsquo;t the first time. If you applied for a similar role in last few months and already completed an assessment, no further action is needed from you and you won't receive an email. 
Pay Transparency 

Thrivent&rsquo;s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. This role starts at a competitive hourly wage of $23.46. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. 

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. 

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent&rsquo;s plans/policies are subject to change at any time at Thrivent&rsquo;s discretion. 
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
#Remote</div>

Associate Customer Care Professional-Annuities, Licensed, Remote

Nova Gate

Job SummaryNo experience necessary, willing to train the right candidate.Spare time, part time &amp; full time availablework around your lifestyle &amp; create your own hours.Competitive pay &amp; excellent self service opportunitiesmust be a people person as you will be helping families!mindset it everything in our business. Only willing to work with likeminded applicants.We are seeking a dynamic and customer-focused Insurance Specialist to join our team. The ideal candidate will be responsible for providing expert guidance on insurance products, assisting clients with their insurance needs, and supporting sales initiatives. This role requires excellent communication skills, strong analysis abilities, and a proactive approach to customer service. Bilingual or multilingual abilities are highly valued to serve a diverse client base effectively. The Insurance Specialist will play a key role in expanding our client relationships through outside sales, negotiation, and marketing efforts while ensuring compliance with industry regulations such as HIPAA.Duties<ul><li>Engage in outside sales activities to identify and develop new insurance clients</li><li>Conduct thorough analysis of client needs to recommend suitable insurance products</li><li>Negotiate policy terms and pricing with clients to secure optimal agreements</li><li>Manage sales administration tasks, including documentation, follow-up, and record keeping</li><li>Provide exceptional customer service by addressing inquiries and resolving issues promptly</li><li>Assist with benefits administration and explain coverage options clearly to clients</li><li>Support marketing initiatives to promote insurance products and services</li><li>Comply with HIPAA regulations to ensure confidentiality and data security during client interactions</li><li>Conduct telemarketing campaigns to generate leads and expand the customer base</li><li>Collaborate with team members to enhance overall sales strategies and achieve targets</li></ul>Experience<ul><li>Proven experience in outside sales, retail sales, or telemarketing within the insurance or related industries</li><li>Strong negotiation skills with a track record of closing deals effectively</li><li>Excellent communication skills, both verbal and written; bilingual or multilingual abilities are a plus</li><li>Familiarity with sales administration tools and analysis skills for evaluating client data</li><li>Knowledge of insurance sales processes, benefits administration, and marketing strategies</li><li>Prior experience working with HIPAA regulations or in healthcare-related environments is advantageous</li><li>Demonstrated ability to provide outstanding customer service in fast-paced settings</li></ul>This position offers an engaging opportunity for motivated individuals eager to grow their career in insurance sales while delivering exceptional service to clients.Job Types: Full-time, Part-timePay: $15,000.00 - $50,000.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Work from home</li></ul>Work Location: Hybrid remote in Riverside, CA 92507

Income Protection Specialist

Classic Auto Group Ohio

<div>NOW HIRING: Service BDC Support Specialist 
Classic Volkswagen &ndash; Mentor, Ohio

Jumpstart Your Career with Classic Volkswagen!

Are you organized, customer-focused, and ready to grow your career in the automotive industry? Classic Volkswagen in Mentor, part of the award-winning Classic Auto Group, is seeking a Service BDC Support Specialist to join our fast-paced, customer-focused service department.

This is an excellent opportunity for someone who enjoys helping customers, coordinating service appointments, supporting a busy service team, and creating an exceptional customer experience.

Why Join Classic Volkswagen?

We offer more than a job&mdash;we offer a career path with opportunities for advancement within one of Northeast Ohio's most respected automotive groups.

Benefits &amp; Perks
<ul><li>Comprehensive paid training</li><li>Weekly pay via direct deposit</li><li>Competitive compensation with advancement opportunities</li><li>Medical, dental, vision, prescription, and life insurance coverage</li><li>Employee Assistance Program (EAP)</li><li>401(k) Plan with company contribution after just 2 months</li><li>Up to 3 weeks of Paid Time Off annually (2 weeks available during your first year)</li><li>Holiday Pay starting on Day One</li><li>Factory-sponsored vehicle purchasing programs</li><li>Employee discounts on service and parts</li><li>Strong promote-from-within culture</li></ul>

What You'll Do

As a Service BDC Support Specialist, your responsibilities will include:
<ul><li>Answering inbound service calls, emails, and online appointment requests</li><li>Scheduling service appointments and coordinating with service advisors</li><li>Making outbound follow-up calls for maintenance reminders, declined services, and upcoming appointments</li><li>Maintaining accurate customer and vehicle information in dealership systems</li><li>Providing outstanding customer service and communication throughout the service process</li><li>Supporting service department operations through consistent customer engagement and organization</li><li>Assisting in achieving customer satisfaction and retention goals</li></ul>

What We're Looking For
<ul><li>Friendly, professional, and customer-service-oriented attitude</li><li>Strong verbal and written communication skills</li><li>Ability to multitask in a fast-paced environment</li><li>Strong organizational and computer skills</li><li>Dependable, motivated, and eager to learn</li><li>Previous customer service, call center, receptionist, or automotive experience is a plus, but not required</li><li>Valid driver's license preferred</li></ul>

About Classic Auto Group

Founded in 1979 in Mentor, Ohio, Classic Auto Group has grown from a single dealership into one of the nation's top-ranked automotive groups, representing 19 brands across 17 locations throughout Northeast Ohio.

Apply today and start building your future with Classic Volkswagen!

Learn more at www.driveclassic.com</div>

Automotive BDC Service Support Specialist - Full-time- Volkswagen- Mentor

Progress Weight Management

Medical Billing SpecialistLocation: Fargo, ND (In-Person)Job Type: Full-TimePay Range: $18.00&ndash;$25.00 per hourAbout the RoleWe are seeking a detail-oriented and dependable Medical Billing Specialist to join our growing healthcare team in Fargo, North Dakota. This position plays a critical role in supporting the financial health of our organization by ensuring accurate claim submission, timely reimbursement, and exceptional patient service.The ideal candidate has prior medical billing experience, strong problem-solving skills, initiative, and a collaborative work ethic. They are confident in working with insurance claims, billing processes, revenue cycle management, and EHR systems while contributing to a mission-driven healthcare organization.Key ResponsibilitiesClaims Management &amp; Reimbursement<ul><li>Prepare, review, and submit accurate medical claims to commercial insurance carriers, Medicare, Medicaid, Tricare, and other third-party payers.</li><li>Audit claims for completeness and accuracy prior to submission.</li><li>Monitor claim status and perform follow-up on unpaid, delayed, denied, or rejected claims.</li><li>Research claim issues and coordinate appeals to maximize reimbursement.</li><li>Document all follow-up activities and claim actions within patient account records.</li></ul>Insurance Verification &amp; Eligibility<ul><li>Verify patient insurance eligibility and benefits prior to services.</li><li>Identify authorization and referral requirements when applicable.</li><li>Confirm coverage limitations and patient financial responsibility.</li></ul>Patient Billing &amp; Customer Service<ul><li>Generate and distribute patient statements.</li><li>Assist patients with billing questions, insurance explanations, account balances, and payment options.</li><li>Explain Explanation of Benefits (EOBs) and patient financial obligations in a professional manner.</li></ul>Payment Posting &amp; Account Reconciliation<ul><li>Post insurance payments, patient payments, contractual adjustments, and corrections accurately.</li><li>Reconcile account balances and investigate discrepancies.</li><li>Maintain accurate billing and payment records.</li></ul>Compliance &amp; Reporting<ul><li>Ensure compliance with HIPAA regulations and payer requirements.</li><li>Maintain confidentiality of patient information at all times.</li><li>Stay current on billing regulations, coding updates, and reimbursement guidelines.</li><li>Prepare reports and billing-related documentation as requested.</li></ul>QualificationsRequired<ul><li>High school diploma or equivalent.</li><li>Minimum 1&ndash;3 years of medical billing experience in a clinic, hospital, or healthcare billing environment.</li><li>Experience with medical billing software and Electronic Health Record (EHR) systems.</li><li>Knowledge of medical terminology and healthcare reimbursement processes.</li><li>Familiarity with ICD-10, CPT, and HCPCS coding systems.</li><li>Understanding of Medicare, Medicaid, commercial insurance, and coordination of benefits.</li><li>Strong attention to detail and organizational skills.</li><li>Excellent communication and customer service abilities.</li><li>Ability to multitask and prioritize work in a fast-paced environment.</li><li>Proficiency with computers.</li><li>Ability to maintain confidentiality and professionalism when handling sensitive information.</li></ul>Preferred<ul><li>Certified Professional Biller (CPB), Certified Billing &amp; Coding Specialist (CBCS), or similar credential.</li></ul>Benefits<ul><li>Medical, Dental &amp; Vision Insurance</li><li>Short Term Disability Insurance</li><li>Retirement</li><li>Paid Time Off (PTO)</li><li>Paid Holidays</li></ul>Pay: $18.00 - $25.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Medical Billing Specialist

GSSTech Group

<div>We looking for a talented and experienced Service Renewals Specialist (UAE National) who will be working in our client's Service Operations Team and taking care of commercial and administrative tasks related to information security services. The Service Renewals Specialist creates, documents and processes service contract and ensures timely renewal of these contracts. The role works closely with the Business Development team and prepares / provides all information required for contracts closing and renewal. The position is responsible for identifying upselling and cross selling opportunities in existing business contracts. The Service Operations Specialist takes care of the contract assets and keeps information up to date at any time.
Job requirements
Responsibilities<ul><li>
Assist contract renewals and service contracts opportunities.</li><li>
Support Business Development Manager in renewals and service business.</li><li>
Maintain customer, asset and contract information.</li><li>
Assist in getting quotations from vendors/suppliers.</li><li>
Assist in proposals and contract drafts for customers.</li><li>
Follow up with vendors for price quotes for renewal.</li><li>
Follow up task to be handled on behalf of other BDM.</li><li>
Create asset list on SharePoint for our customers.</li><li>
Answer business phone calls</li></ul>
Qualifications &amp; Skills<ul><li>
Graduate in Business administration or finance or accounting or logistics and procurement.</li><li>
1-5 years of experience in IT industry</li><li>
Experience working with IT distributors and vendors.</li><li>
Basic computer skills</li><li>
Excellent Microsoft office skills.</li><li>
Calculation skills - dealing with renewal figures.</li><li>
Arabic reading and writing skill will be added advantage.</li><li>
Fast learner.</li><li>
Self-motivation and eagerness to learn.</li><li>
Good vision, creativity and problem-solving skills.</li><li>
Team player.</li><li>
Organized and structured way of working.</li></ul>
Benefits<ul><li>
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Open door policy.</li></ul></div>

Service Renewals Specialist (UAE National)

Search 10000+ Insurance customer service specialist jobs near you this June. New roles added regularly across leading industries. Apply today.