insurance customer service specialist

AlphaX

We are looking for a driven Client Relationship & Inside Sales Insurance Specialist to join our expanding insurance office near Golden Gate, FL. This full-time, on-site position focuses on maintaining strong client relationships while supporting new business development across personal and commercial insurance lines. The role requires someone who enjoys working directly with policyholders, solving coverage challenges, and contributing to steady agency growth throughout the Golden Gate, FL market.
 
The successful candidate will manage existing accounts while actively pursuing sales opportunities through inbound follow-ups and outbound outreach. You will assist clients with renewals, policy updates, and coverage reviews while helping identify additional protection options that align with their needs. This position supports operational excellence and customer satisfaction for our clients in Golden Gate, FL.
 
In this agency role based near Golden Gate, FL, you will act as a trusted advisor to a portfolio of insurance clients. Daily work includes handling service requests, supporting underwriting processes, and assisting with policy administration tasks. The office promotes collaboration, professional development, and long-term career stability for professionals serving the Golden Gate community.
 
Core Responsibilities
 <ul>
<li>Serve as the main contact for client service inquiries, billing questions, and coverage modification requests in Golden Gate, FL.</li>
<li>Support business development by responding to inbound prospects and conducting targeted outbound follow-ups within the Golden Gate area.</li>
<li>Prepare insurance quotations, complete applications, and manage endorsements and policy updates accurately.</li>
<li>Conduct renewal analysis, market coverage options, and help maintain high retention levels across accounts in Golden Gate, FL.</li>
<li>Maintain organized client files, activity notes, and documentation within the agency management system.</li>
<li>Assist with carrier communication, underwriting submissions, and claim-related coordination.</li>
<li>Work with team members to improve workflow efficiency and support marketing or sales initiatives serving Golden Gate, FL clients.</li>
</ul>
Requirements: 
<ul>
<li>Prior experience in insurance account management, customer service, or inside sales within an agency setting.</li>
<li>Preference for active Florida 2-20 or 4-40 insurance licensure, or willingness to obtain the required license.</li>
<li>Understanding of personal and commercial insurance products, coverage structures, and carrier guidelines.</li>
<li>Strong interpersonal communication and client relationship development skills.</li>
<li>Detail-focused professional with the ability to manage multiple accounts and deadlines.</li>
<li>Comfortable using agency management software and maintaining accurate client records.</li>
</ul>
Benefits: 
<ul>
<li>Paid time off and recognized company holidays.</li>
<li>Opportunities for professional training and career progression.</li>
<li>Team-focused office culture promoting long-term success in Golden Gate, FL.</li>
<li>Stable employment opportunity within a growing agency serving Golden Gate and surrounding communities.</li>
</ul>
This position is ideal for a customer-oriented insurance professional who wants to combine account servicing with sales support in Golden Gate, FL while helping expand client relationships across the region.
 
Apply directly to be considered for immediate review.

Client Relationship & Inside Sales Insurance Specialist

Dimont & Associates, LLC

<div>Client Success Specialist-Hazard Claims (Mortgage Servicing)
 We are looking for a Client Success Specialist with hands-on hazard insurance claims experience in mortgage servicing or bank default operations. In this role, you will manage multiple hazard claim portfolios from start to finish, ensuring accuracy, compliance, and timely delivery.
 Who we&rsquo;re looking for: Professionals with direct hazard claims and mortgage servicing experience who enjoy problem-solving, coordinating across teams, and delivering excellent client service.
 Key Responsibilities<ul><li>
Own hazard claim portfolios end-to-end, ensuring compliance with client agreements and regulatory requirements.</li><li>
Act as the escalation point for operational or claims issues.</li><li>
Coordinate with internal teams (Operations, IT, etc.) to resolve system or process challenges.</li><li>
Track portfolio metrics, generate reports, and suggest operational improvements.</li><li>
Support client initiatives, including updates, scheduling, and responding to inquiries.</li></ul>
 Required Qualifications<ul><li>
3&ndash;5 years&rsquo; experience in mortgage servicing operations, including managing escalations and cross-functional issues.</li><li>
3+ years&rsquo; hands-on hazard claims experience in mortgage servicing or bank default operations.</li><li>
Client-facing experience within mortgage servicing, including portfolio updates, reporting, and communications.</li><li>
Strong organizational skills, attention to detail, and ability to manage multiple priorities independently.</li><li>
Excellent written and verbal communication skills.</li></ul>
 Why join us: This role offers the opportunity to work in a fast-paced, collaborative environment where your expertise in hazard claims and mortgage servicing will directly impact client success and operational excellence.</div>

Client Success Specialist-Hazard Claims-WFH

GEICO

<div>
 
 At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
 
 
 
 
 Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers&rsquo; expectations while making a real impact for our company through our shared purpose.
 
 
 
 
 When you join our company, we want you to feel valued, supported and proud to work here. That&rsquo;s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
 
 
 
 Claims Specialist &ndash; Tampa, Florida
 
 
 Salary: $28.29 - $34.24 per hour / $57,000 - $69,000 annually
 
 
 Claim your career growth as a Claims Service Specialist at GEICO&rsquo;s Tampa, Florida office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us!
 
 
 Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our policyholders when they need us the most &ndash; during an accident. As a Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones. So if you are ready to start growing your career, let&rsquo;s talk!
 
 
 Many associates see a base salary increase of 10% within their first year as a Claims Specialist. Top associates can see increases up to 15%!
 
 
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
 </li>
 <li>
 Solid computer multitasking skills
 </li>
 <li>
 Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
 </li>
 <li>
 Ability to work comfortably and grow in a fast-paced, high-volume call center environment
 </li>
 <li>
 Minimum of high school diploma or equivalent, college degree or currently pursuing preferred
 </li>
 <li>
 Eagerness to explore new skills and openness to different career paths
 
 
 </li>
 </ul>
 #geico300
 
 
 At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
 
 
 
 The GEICO Pledge
 
 
 
 
 Great Company:
 
 At GEICO, we help our customers through life&rsquo;s twists and turns. Our mission is to protect people when they need it most and we&rsquo;re constantly evolving to stay ahead of their needs.
 
 
 We&rsquo;re an iconic brand that thrives on innovation, exceeding our customers&rsquo; expectations and enabling our collective success. From day one, you&rsquo;ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people&rsquo;s lives.
 
 
 
 Great Careers:
 
 We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career &ndash; and your potential &ndash; in mind. You&rsquo;ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
 
 
 
 Great Culture:
 
 We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
 
 
 As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
 
 
 
 Great Rewards:
 
 We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
 
 
 <ul>
 <li>
 Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family&rsquo;s overall well-being.
 </li>
 <li>
 Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
 </li>
 <li>
 Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
 </li>
 <li>
 Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
 
 
 </li>
 </ul>
 The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
 
 
 GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
</div>

Claims Service Specialist

CNO Financial Group, Inc.

<div>Salary Range : $67,000 - $100,400 Annual
Job Details
The stated pay range is based on a national-average location. Actual salary is determined by factors including relevant work experience, skills and location. This position is bonus eligible.
CNO Financial Group&rsquo;s Product Development Department is hiring a Product Specialist to hold responsibility for various aspects of product development and enforce product management of one (or more) of CNO&rsquo;s life and supplemental health product lines. The Product Specialist will provide product support to various internal departments and will offer on-going product support (training, marketing materials, ad hoc inquiries) to the field organization. The role will leverage technical product skills to inform the design and delivery of our product development.
This is your opportunity to own a product&rsquo;s entire life cycle- from conception to completion- to ensure optimal product performance.
As a Product Specialist, your responsibilities will include:
<ul><li>Serving as a subject matter expert (SME) for one (or more) of CNO&rsquo;s life, health, and annuity product lines.</li>
<li>In partnership with the Director, Product Development, formulating and implementing a product line strategy.</li>
<li>Actively contributing to the product development process &ndash; from ideation to implementation &ndash; by engaging with various stakeholders across the organization.</li>
<li>Providing product management support to our field force to educate and train on new product ideas, sales concepts, and illustrations.</li>
<li>Fielding product specific inquiries from business partners within CNO and serving as a primary point of contact.</li>
<li>Conducting training seminars for field organization on new and existing products.</li>
<li>Staying abreast of the competition, marketplace, and industry trends.</li>
<li>Making recommendations based on data analysis and insights, to help product design, delivery, and promotion.</li>
<li>Developing product marketing and training materials for new products and manages sales and marketing materials of existing products to ensure content is correct and available.</li>
</ul>The Product Specialist position is well-suited for you if you:
<ul><li>Have strong communication skills including written and oral communication.</li>
<li>Clearly communicate to all levels of the organization.</li>
<li>Are strong at problem-solving.</li>
<li>Possess an outstanding understanding of insurance products, sales concepts, and distribution.</li>
<li>Balance multiple high-priority projects; must be detail-oriented and organized.</li>
</ul>What you&rsquo;ll need:
<ul><li>Bachelor&rsquo;s degree in Marketing, Business or related field, or equivalent experience.</li>
<li>Two years of insurance industry experience.</li>
<li>At least one year of Product Development experience.</li>
<li>Intermediate to advanced Microsoft Office skills (Excel and PowerPoint).</li>
</ul>What will set you apart:
<ul><li>Prior product development or product management experience within the insurance industry</li>
<li>Working knowledge of annuity and/or life product lines.</li>
<li>Prior experience in underwriting, compliance, and/or claims.</li>
<li>Candidate location in Central or Eastern US time zone is preferred OR willingness to work Central or Eastern time zone business hours.</li>
</ul>The Company offers the following benefits for this position, subject to applicable eligibility requirements:
<ul><li>Medical insurance</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>401(k) retirement plan with company match</li>
<li>Short-term &amp; long-term disability insurance</li>
<li>Paid time-off and corporate holidays,</li>
<li>Paid parental leave</li>
<li>Company paid life insurance</li></ul> 

CNO embraces flexibility and encourages you to work where you&rsquo;re most productive. Associates who live within a 60-mile radius of a corporate office (Carmel, Chicago, and Orlando) have access to come into that office. Associates who live outside of a 60-mile radius of a corporate office (Carmel, Chicago, and Orlando) may perform this role full-time work from home (WFH) from any US based location, as long as you are willing to work central or eastern time zone hours. All associates may be asked to travel to varying corporate offices periodically. Work cannot be performed from outside of the United States.
CNO Financial Group, Inc. (NYSE: CNO) secures the future of middle-income America. CNO provides life and health insurance, annuities, financial services and workforce benefits solutions through our family of brands, including Bankers Life, Colonial Penn, Optavise and Washington National. Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.3 million policies and more than $38.3 billion in total assets. Our 3,300 associates, 4,900 exclusive agents and more than 6,500 independent partner agents guide individuals, families and businesses through a lifetime of financial decisions.
We are financially strong and well positioned for continued growth, and we are grounded in our core values of People Focused, Integrity, Customer Driven, and Excellence. We have offices in more than 220 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in Chicago, and Orlando.
At CNO Financial Group, we&rsquo;re always looking forward&mdash;to the security and stability we help create for our insurance brands&rsquo; customers, and the growth we create within our own company. We're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences.
If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you. For more information, visit CNOinc.com.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
\#LI-CD1
Compensation
Pay Range: $67,000.00 - $100,400.00 Annual
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
ReqID : JR170059
Job Type : Full time
Additional Locations : Cincinnati, OH; Chicago, IL; Orlando, FL; Des Moines, IA; Minneapolis, MN; Milwaukee, WI; Philadelphia, PA; Birmingham, AL;</div>

Insurance Product Specialist - REMOTE

Watchyourhealth.com India Private Limited

Customer Support Executive Lower ParelWe are looking for a proactive and detail-oriented Customer Support Executive to join our team. The ideal candidate will have strong communication skills, proficiency in Microsoft Excel, and the ability to manage customer queries efficiently. The candidate will also help resolve issues related to policies, technical errors, health insurance, and diagnosis concerns.Key Responsibilities:Customer Support &amp; Issue Resolution:Guide customers on understanding, updating, and adding insurance policies.Resolve queries related to policies, health insurance, medications, and reimbursements.Identify and analyze technical issues; coordinate with relevant departments for resolution.Handle diagnosis-related concerns, such as doctor availability and location mismatches.Provide timely and professional support via calls, emails, and in-person interactions.Support management in decision-making through accurate data insights.Requirements:Bachelor&rsquo;s degree in any field.0&ndash;3 years of experience in customer service, preferably in healthcare or insurance.Proficient in Microsoft Excel and Outlook.Excellent verbal and written communication skills.Strong attention to detail and a problem-solving mindset.Ability to multitask and manage priorities effectively.Pay: ₹20,000.00 - ₹22,000.00 per monthContact Information :Job Type: Full-timePay: ₹22,000.00 - ₹25,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Cusomer Service executive-Insurance

Siegel Insurance Inc

Summary Siegel Insurance is a local, independent insurance agency serving our community with integrity and exceptional service. We&rsquo;re hiring a Personal Lines CSR to help clients with policy changes, billing questions, claims support, renewals and quoting new business. If you&rsquo;re licensed&mdash;great. If not, we&rsquo;ll train the right person and support you through getting your PA Property &amp; Casualty license.Schedule / Location<ul><li>Full-time, Monday&ndash;Friday, 8:30am&ndash;5:00pm (Shippenville office)</li><li>No nights, no weekends</li></ul>Pay &amp; Benefits<ul><li>Paid time off + paid holidays</li><li>401(k) with company match</li><li>Paid training and career development</li><li>Licensing support: we pay for prep materials and exam fees; structured training plan is provided</li></ul>What you&rsquo;ll do (core responsibilities)<ul><li>Provide friendly, accurate support by phone/email/in person</li><li>Process policy changes (endorsements), ID cards, certificates, billing questions, and claim support</li><li>Assist with renewals and help clients understand coverage options</li><li>Document activity in our agency management system and keep client records accurate</li><li>Work with carriers and internal teammates to resolve service needs quickly</li><li>Underwrite and process new business</li></ul>You&rsquo;ll be successful here if you&hellip;<ul><li>Enjoy helping people and can explain things clearly</li><li>Are organized and detail-oriented (you catch mistakes before they reach the client)</li><li>Can manage multiple priorities in a busy office</li><li>Are comfortable using multiple computer systems and learning new tools</li><li>Embrace continuous learning and improvement</li></ul>Preferred (not required)<ul><li>PA Property &amp; Casualty license</li><li>Insurance agency experience</li><li>Experience in a customer-facing role (banking, medical office, hospitality, call center, etc.)</li></ul>Our onboarding plan<ul><li>Structured training + weekly coaching</li><li>Clear expectations during the first 60 days</li><li>Support to earn your license if needed</li></ul>Job Type: Full-timePay: $35,000.00 - $45,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Paid time off</li></ul>Experience:<ul><li>Customer service: 1 year (Preferred)</li></ul>License/Certification:<ul><li>Property &amp; Casualty License (Preferred)</li></ul>Work Location: In person

Insurance Customer Service Representative

MediBuddy

<div><div><div><div><div><div><div><div><div><ul><li>Manage and handle customer accounts efficiently
</li>
<li>Respond to and manage WhatsApp communication, sales calls, and sales emails
</li>
<li>Make outbound and inbound customer calls
</li>
<li>Coordinate and connect with doctors as required
</li>
<li>Ensure timely follow-ups and resolution of customer queries
</li>
<li>Maintain accurate records and reports using MS Excel
</li>
<li>Meet service and sales-related targets
</li>
<li>Be flexible to extend working hours, work on Sundays and government holidays when required.
</li>
<li>Should be comfortable for travelling to visit clients, or meet the external stakeholders.</li>
</ul><h3 class="jobSectionHeader">Required Skills &amp; Qualifications</h3>
<ul>
<li>Minimum 2&ndash;3 years of experience in account management within the insurance industry
</li>
<li>Hindi language proficiency is mandatory
</li>
<li>Knowledge of multiple languages is preferred
</li>
<li>Strong verbal and written communication skills
</li>
<li>Proficiency in MS Excel
</li>
<li>Ability to multitask and manage high-volume communication
</li>
<li>Customer-focused with a problem-solving mindset
</li>
</ul><h3 class="jobSectionHeader">Preferred Attributes</h3>
<ul>
<li>Experience handling customers through digital platforms (WhatsApp, email, calls)
</li>
<li>Comfortable working in a fast-paced environment
</li>
<li>Willingness to work flexible schedules</li></ul></div></div></div></div></div></div></div></div></div><div></div>

Insurance Business || Team Lead - AM SPOC

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