insurance service representative

Wilks Insurance Agency Inc.

<div><h2 class="jobSectionHeader"><b>Job Overview</b></h2><div><p>
If you are looking to work for a well-established, best in class insurance agency, then apply today because we are hiring! Come join an agency that is committed to helping our clients choose the best insurance coverage to meet their needs while providing every customer with the all-star service they deserve! If you are hard-working and empathetic then the role as Insurance client advisor is for you!</p><p><b>
We offer a great benefits package including Profit Sharing!!</b></p><p><b>
An opening is available at our Hamilton location.</b></p></div>
<h2 class="jobSectionHeader"><b>Benefits</b></h2><div>
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Health Insurance<br>
Life Insurance<br>
Paid Holidays<br>
Bonus Opportunities<br>
Paid Time Off (PTO)<br>
Mon-Fri Work Schedule<br>
Holidays Off<br>
401K Plan<br>
Healthcare Spending Account<br>
Career Development &amp; Growth<br>
Hands On Training<br>
Performance Bonuses<br>
Professional Work Environment<br>
Retirement Benefits<br>
Office Snacks &amp; Coffee<br>
Family Leave<br>
Competitive Base Salary based on experience<br>
</div><h2 class="jobSectionHeader"><b>
Requirements</b></h2><div><ul><li><b>
Property &amp; Casualty insurance experience preferred.</b></li><li>
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.</li><li>
Follow through and exceed current and prospective client expectations.</li><li>
Experience with the Applied Agency management system is preferred but not required.</li><li>
Excellent written and verbal communication skills.</li><li>
Deadline and detail-oriented.</li></ul></div>
<h2 class="jobSectionHeader"><b>Responsibilities</b></h2><div><ul>
<li>Immediately greet all customers, entering the office, in a friendly and helpful manner.</li>
<li>Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.</li>
<li>Assess and identify the wants and needs of customer(s) over the phone</li>
<li>Presents and explains insurance policy options based upon prospective client needs and their personal goals.</li>
<li>Provide customers with additional information about new products and services.</li>
<li>Stay up-to-date on industry market trends and best practices</li></ul></div><h2 class="jobSectionHeader"><b>
About Us</b></h2><div><div>
Wilks Insurance is a team of dedicated individuals that work hard to provide each customer the best service while educating them on insurance products that would benefit them the most. We are always looking for talented individuals who want to succeed in the insurance industry. If you are willing to learn and looking for a rewarding career opportunity, then we encourage you to apply today</div></div></div>

Insurance Customer Service Representative

State Farm Agent

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  <strong>
   Company Description
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  State Farm&reg; aims to help people manage everyday risks, recover from the unexpected, and achieve their dreams. For over 90 years, State Farm has developed a reputation for trust and commitment to its customers and communities. With a national network of over 19,000 agents, the company provides personalized service and solutions to meet diverse customer needs. Guided by its "Like a good neighbor" mission, State Farm continues to build meaningful relationships and deliver reliable support.
 </p>
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 </p>
 <p>
  <strong>
   Role Description
  </strong>
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 <p>
  This is a full-time on-site role for an Insurance Account Representative based in Denver, CO. The role involves assisting clients with managing their insurance accounts, providing exceptional customer service, and delivering tailored insurance solutions. Responsibilities include handling inquiries, conducting policy reviews, processing updates, generating sales opportunities, and ensuring customers understand their coverage options. The position also involves identifying potential new clients and contributing to the overall growth of the agency.
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  <strong>
   Qualifications
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   Experience in Account Management and Sales with the ability to build customer relationships and identify client needs.
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   Strong Customer Service and Communication skills to effectively interact with clients in a professional manner.
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   Experience in Training others and fostering a collaborative, supportive work environment.
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   Self-motivated, goal-oriented, and capable of working in a fast-paced environment.
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   Strong organizational and time-management skills.
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   Proficiency in basic office tools and software; knowledge of insurance systems is a plus.
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   State insurance licensing is required or must be obtained within a specified time frame upon hire.
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   Prior experience in the insurance industry or financial services is a plus but not required.
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Insurance Account Representative

AKS Insurance & Taxes

<p>AKS Insurance &amp; Taxes LLC is looking for a responsible, organized, and motivated individual to join our team as a <b>Customer Service Representative</b>.</p><p>In this role, you will assist clients who are already interested in insurance, guide them through the process, and help them find the best coverage for their needs.</p><p>No insurance experience required &mdash; we provide full training.</p><p>⸻</p><p><b>Responsibilities:</b></p><ul><li>Answer incoming calls and follow up with interested clients</li><li>Provide information and insurance quotes</li><li>Assist clients throughout the process</li><li>Maintain organized client records in the system</li><li>Deliver excellent customer service</li></ul><p>⸻</p><p><b>Requirements:</b></p><ul><li>Basic computer skills (<b>VERY IMPORTANT</b>)</li><li>Good communication skills</li><li>Positive attitude and willingness to learn</li><li>Responsible and reliable</li><li>Bilingual (English/Spanish) preferred</li></ul><p>⸻</p><p><b>Compensation:</b></p><ul><li>Base salary + bonuses + commission</li><li>Opportunity for increase after 6 months based on performance</li><li>Full training provided</li></ul><p>⸻</p><p><b>Why Join Us:</b></p><ul><li>Friendly and supportive work environment</li><li>Constant leads provided (no cold calling)</li><li>Real growth opportunity</li><li>Ongoing training and support</li></ul><p>⸻</p><p><b>How to Apply:</b></p><p>Apply through Indeed or contact us directly:</p><p>(346) 500-9514</p><p>fortworth@aksinsurance.com</p><p>Tipo de puesto: Tiempo completo, Comisi&oacute;n</p><p>Sueldo: $13.00 - $15.00 la hora</p><p>Horas previstas: 40 por semana</p><p>Lugar de trabajo: Empleo presencial</p>

Customer Service Representative (Insurance) – Training Provided

Med-Metrix

Job Purpose
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The Insurance Verification Representative is responsible for obtaining and providing accurate and complete data input for insurance verifications in clients host systems.
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Duties and Responsibilities
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Utilize payer web portals to obtain patients current insurance information and update the information in the client system
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Verify insurance information against patient’s insurance cards scanned in client system and ensure the correct and most up to date information is on the patient’s account
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Once updates are entered in client system, follow procedure on filing the claims
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Comment all actions taken in internal and client host system
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Work independently from assigned work queues
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Meets and maintains daily productivity/quality standards established in departmental policies
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Adheres to the policies and procedures established for the client/team
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Communicate effectively with leadership
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Maintain a professional attitude
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Other duties as assigned by the management team
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Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
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<ul>
<li>Understand and comply with Information Security and HIPAA policies and procedures at all times</li>
<li>Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties</li>
</ul>
Qualifications
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High school diploma or equivalent required
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Insurance Verification knowledge helpful
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<b>Experience with practice management software:</b> GE Centricity, EPIC PB, Cerner, Allscripts preferred
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Knowledge of individual payor websites, including eviCore, Navinet and Novitasphere
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Ability to work well individually and in a team environment
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Strong organizational and task prioritization skills
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Proficiency in Microsoft Office Suite. Must have basic Excel skillset
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Strong communication skills/oral and written
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Strong organizational skills
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<ul>
<li>Strong interpersonal skills, ability to communicate well at all levels of the organization</li>
<li>Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses</li>
<li>High level of integrity and dependability with a strong sense of urgency and results oriented</li>
<li>Excellent written and verbal communication skills required</li>
<li>Gracious and welcoming personality for customer service interaction</li>
</ul>
Working Conditions
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Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.
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<b>Physical Demands:</b> While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
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<b>Mental Demands:</b> The employee must be able to follow directions, collaborate with others, and handle stress.
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<b>Work Environment:</b> The noise level in the work environment is usually minimal.
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Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

Evergreen - Insurance Verification Representative

Rezolut, LLC

<div><div><b>Shin Imaging is seeking an Insurance Verification Representative to join our team!</b></div><p></p><p><b><br>
Who is Rezolut?</b></p><p>
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology &mdash; to achieve better health outcomes.</p><p>
We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!</p><div><div><div><div><div><b>
Job Duties:</b><br>
<ul><li>Verify insurance coverage and eligibility for patients in a RADIOLOGY office setting</li><li>Communicate with insurance companies to obtain necessary information and resolve any discrepancies</li><li>Update patient records with accurate insurance information</li><li>Explain insurance benefits and coverage to patients</li><li>Assist patients with understanding their financial responsibilities and payment options</li><li>Collaborate with dental office staff to ensure accurate billing and claims submission</li></ul></div><div><b>
Qualifications:</b><br>
<ul><li>Previous experience working in a dental office or healthcare setting preferred</li><li>Knowledge of dental insurance plans and terminology</li><li>Strong attention to detail and accuracy in data entry</li><li>Excellent communication skills, both written and verbal</li><li>Ability to multitask and prioritize tasks effectively</li><li>Proficient in using computer systems and software for insurance verification</li></ul></div></div></div><div><p>
Job Type: Full-time</p></div><div><p>
Salary: $21.00 - $25.00 per hour</p></div><div><p>
Expected hours: 40 per week</p></div><div><p>
Benefits:</p><ul><li>
401(k)</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Health savings account</li><li>
Life insurance</li><li>
Paid time off</li><li>
Vision insurance</li></ul></div></div></div></div>

Insurance Verification Representative

COUNTRY Financial

<div><h2 class="jobSectionHeader"><b>Job Overview</b></h2><div><p>
Since launching from scratch in 2002, <b>Paula Simmons COUNTRY Financial</b> has grown to serve over 1,000 households with a reputation for excellence, integrity, and precision. We take pride in doing things right the first time and providing personalized insurance solutions with care and expertise. Our small, close-knit team operates like family. Each person plays a critical role, and every contribution is valued. Led by a Hall of Fame agent with a 22-year streak of top honors, our office is a place where high standards meet genuine heart.</p><p>
We are seeking a dedicated<b> Insurance Customer Service Representative</b> to join our team. This role involves direct client interaction, policy servicing, and supporting office operations with precision and care. It's ideal for someone who wants meaningful work in a respectful, well-run office where their efforts truly matter.</p><ul><li><b>
Base salary of $40,000 to $60,000 per year, based on experience</b></li><li>
Performance bonuses</li><li>
Retirement plan</li><li>
Monday through Friday schedule</li><li>
Career growth and training under a nationally recognized agent</li></ul><p>
If you're looking for a place to belong, contribute, and grow. <b>Apply today!</b></p><p><br>
Salary Range: $40,000.00 - $60,000.00 per year</p></div>
<h2 class="jobSectionHeader"><b>Benefits</b></h2><div><p>
Annual Base Salary + Bonus Opportunities</p>
Paid Time Off (PTO)<br>
Hands on Training<br>
Mon-Fri Schedule<br>
Career Growth Opportunities<br>
Retirement Plan<br>
Evenings Off</div><h2 class="jobSectionHeader"><b>
Requirements</b></h2><div><ul><li>
Friendly, clear communicator who can stay calm under pressure</li><li>
Patient and empathetic, yet confident when handling collections or difficult conversations</li><li>
Dependable, consistent, and detail-oriented</li><li>
Willing to learn and grow into more advanced roles</li><li>
Comfortable with technology and administrative tasks</li><li>
Positive attitude and professional demeanor</li><li>
Insurance Agency Experience a plus</li></ul></div>
<h2 class="jobSectionHeader"><b>Responsibilities</b></h2><div><ul><li>
Optimize insurance policies to enhance customer retention</li><li>
Answer incoming calls and assist clients with questions and service needs</li><li>
Process policy changes across auto, home, life, commercial, and financial lines</li><li>
Handle billing inquiries, payments, and late payment follow-up</li><li>
Maintain office organization, including filing, printing, and light cleaning</li><li>
Learn and use multiple software programs accurately and efficiently</li></ul></div></div>

Insurance Agency Customer Service Rep

DXC Technology

<div><p><b>Job Description:
</b></p><p>We are seeking a customer-focused <b>Insurance Customer Service Representative </b>to support clients with inquiries related to insurance and financial products. This role requires strong communication skills, attention to detail, and the ability to operate in a fast-paced, high-volume call center environment.
</p><p>Candidates with <b>FINRA Series 6 or 7 licenses </b>are strongly preferred, as the role involves supporting clients with regulated financial and insurance-related services.
</p><p></p><h2 class="jobSectionHeader"><b>Key Responsibilities
</b></h2><ul><li><p>Handle inbound customer calls, providing timely and accurate responses to inquiries related to insurance and financial products.
</p></li><li><p>Assist clients with account servicing, including policy information, transactions, updates, and general inquiries.
</p></li><li><p>Research and resolve customer issues, ensuring a high level of service and timely follow-up.
</p></li><li><p>Accurately document all customer interactions, transactions, and resolutions in internal systems.
</p></li><li><p>Process customer requests such as account updates, documentation requests, and transaction-related activities in compliance with company policies and regulatory requirements.
</p></li><li><p>Meet or exceed established service level agreements (SLAs), quality standards, and performance metrics.
</p></li><li><p>Escalate complex or sensitive issues to the appropriate teams when necessary.
</p></li><li><p>Maintain a strong understanding of products, services, and regulatory guidelines.
</p></li><li><p>Identify opportunities to improve processes and enhance the customer experience.
</p></li></ul><p></p><h2 class="jobSectionHeader"><b>Required Qualifications
</b></h2><ul><li><p>High school diploma or equivalent (G.E.D.).
</p></li><li><p>2+ years of experience in customer service, call center, or a high-volume client-facing environment.
</p></li><li><p>Strong communication skills (verbal and written) with the ability to explain information clearly and professionally.
</p></li><li><p>Proven ability to manage difficult conversations and de-escalate customer concerns.
</p></li><li><p>Strong attention to detail and organizational skills.
</p></li><li><p>Ability to multitask and navigate multiple systems efficiently.
</p></li><li><p>Comfortable working in a fast-paced, metrics-driven environment.
</p></li></ul><p></p><h2 class="jobSectionHeader"><b>Preferred Qualifications
</b></h2><ul><li><p>Active <b>FINRA Series 6 or Series 7 license </b>(strongly preferred).
</p></li><li><p>Experience in financial services, insurance, or brokerage environments.
</p></li><li><p>Familiarity with investment or insurance products (e.g., annuities, retirement accounts, policies).
</p></li><li><p>Experience working with CRM systems or call center technologies.
</p></li></ul><p></p><h2 class="jobSectionHeader"><b>Key Skills &amp; Competencies
</b></h2><ul><li><p>Customer-focused mindset with a commitment to service excellence
</p></li><li><p>Strong problem-solving and analytical skills
</p></li><li><p>Ability to work independently and as part of a team
</p></li><li><p>Adaptability and ability to quickly learn new systems and processes
</p></li><li><p>Ability to remain calm and professional under pressure
</p></li><li><p>Strong listening and interpersonal skills
</p></li></ul><p></p><p>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
</p><p></p><p><b>If you are an applicant from the United States, Guam, or Puerto Rico
</b></p><p></p><p>DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
</p><p></p><p>We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the <b>Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters </b>. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
</p><p></p><p>Postings Link
</p><p></p><p><b>Disability Accommodations
</b></p><p></p><p>If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email .
</p><p></p><p>Please note: DXC will respond only to requests for accommodations due to a disability.
</p><p></p><p>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.</p></div>

Insurance Call Center Representative (FINRA Preferred)

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