insurance specialist

German University in Cairo

<p>Position Overview<br>
<br>
A Social Insurance Specialist is responsible for managing and ensuring compliance with Egyptian labor and social insurance laws. The role involves handling employee social insurance registration, deregistration, and record management while ensuring timely and accurate reporting to government authorities.<br>
<br>
Key Responsibilities<br>
<br>
1. Social Insurance Administration<br>
<br>
Register new employees with the Egyptian Social Insurance Authority (SIA).<br>
Prepare and submit Form 1 for employee registration with social insurance.<br>
Deregister employees upon resignation, termination, or retirement by preparing and submitting Form 6.<br>
Prepare and submit Form 2 on a yearly basis to the Social Insurance Office to ensure compliance with workforce updates.<br>
Maintain updated employee social insurance records in compliance with regulations.<br>
Manage and calculate monthly social insurance contributions for employees and employers.<br>
Ensure timely submission of required reports and forms to the Social Insurance Authority.<br>
<br>
2. Compliance and Auditing<br>
<br>
Stay updated on changes in Egyptian labor and social insurance laws and regulations.<br>
Conduct regular internal audits to ensure compliance with legal requirements.<br>
Handle inspections and audits from government authorities.<br>
Address and resolve discrepancies or issues related to social insurance.<br>
<br>
3. Employee Support and Communication<br>
<br>
Act as a point of contact for employees regarding social insurance queries.<br>
Provide guidance on benefits, entitlements, and processes related to social insurance.<br>
Assist employees in obtaining social insurance cards or certificates when needed.<br>
<br>
4. Coordination and Reporting<br>
<br>
Collaborate with HR and payroll teams to ensure accurate data sharing and alignment.<br>
Prepare monthly, quarterly, and annual reports on social insurance contributions and compliance status.<br>
Liaise with legal advisors, government agencies, and external auditors as necessary.<br>
<br>
Qualifications and Skills<br>
<br>
Bachelor&rsquo;s degree in Human Resources, Business Administration, Law, or a related field.<br>
In-depth knowledge of Egyptian labor laws and social insurance regulations.<br>
Proficiency in preparing Forms 1, 2, and 6, and other social insurance documentation.<br>
Proficiency in HRIS systems and Microsoft Office Suite.<br>
Strong analytical and problem-solving skills.<br>
Attention to detail and organizational skills.<br>
Effective communication and interpersonal skills.<br>
Previous experience in social insurance management and HR.<br>
<br>
Work Conditions<br>
<br>
Office-based with occasional visits to the Social Insurance Authority or other government offices.<br>
May require working under tight deadlines, especially during audits or inspections.<br>
<br>
Application Instructions:<br>
<br>
Interested applicants are invited to submit their curriculum vitae to the GUC HR E-mail: hr@guc.edu.eg</p>

Social Insurance Specialist

Sensibill Services

<p><b>Overview</b><br/>Join our dynamic healthcare team as an Insurance Billing Specialist, where your expertise will drive accurate and efficient medical billing processes. In this vital role, you will manage insurance claims, ensure precise coding, and facilitate smooth communication between healthcare providers and insurance companies. Your proactive approach will help optimize revenue cycles and improve patient satisfaction by resolving billing issues promptly. If you thrive in a fast-paced environment and are passionate about medical coding and billing, this is the perfect opportunity to make a meaningful impact in healthcare administration.</p><p><b>Duties</b></p><ul><li>Review and process medical claims using Electronic Medical Record (EMR) and Electronic Health Record (EHR) systems to ensure accuracy and completeness.</li><li>Assign appropriate diagnosis codes (ICD-9, ICD-10) and procedure codes (CPT) to support billing submissions.</li><li>Verify insurance coverage, DRG (Diagnosis-Related Group) classifications, and patient eligibility before submitting claims.</li><li>Follow up on unpaid or denied claims through effective communication with insurance providers to secure timely reimbursements.</li><li>Maintain detailed medical records, ensuring all documentation aligns with billing requirements and medical terminology standards.</li><li>Collaborate with medical office staff to resolve discrepancies related to medical records or coding errors.</li><li>Stay updated on changes in medical coding regulations, insurance policies, and billing procedures to ensure compliance.</li></ul><p><b>Requirements</b></p><ul><li>Proven experience in medical billing, coding, or related healthcare administrative roles.</li><li>Strong knowledge of DRG classifications, CPT coding, ICD-9, ICD-10 coding systems, and medical terminology.</li><li>Familiarity with EMR/EHR systems used for managing medical records and billing data.</li><li>Excellent understanding of medical collection processes and insurance claim submission workflows.</li><li>Ability to interpret complex medical records accurately and apply appropriate codes efficiently.</li><li>Detail-oriented with strong organizational skills to manage multiple claims simultaneously.</li><li>Effective communication skills for liaising with insurance companies, healthcare providers, and patients. This role offers an exciting opportunity to contribute to a well-organized healthcare environment while honing your expertise in medical coding and billing processes. We value energetic professionals who are committed to accuracy, compliance, and exceptional service delivery in the healthcare industry.</li></ul><p>Pay: $20.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li></ul><p>Work Location: Remote</p>

Insurance Billing Specialist

State of Arizona

<div><div><div><div><div><ul><li>541302
</li></ul></div><div><ul><li>PHOENIX
</li></ul></div><div><ul><li>INDUSTRIAL COMMISSION
</li></ul></div><div><ul><li>Full-time
</li></ul></div><div><ul><li>Closing at: Jun 16 2026 - 23:55 MST
</li></ul></div></div><p></p><div><div><h1 class="jobSectionHeader"><b>INDUSTRIAL COMMISSION</b></h1>
<h2 class="jobSectionHeader"><b><i>Are you ready to work for an exceptional state agency that works to protect the life, health, safety, and welfare of the employees in the State of Arizona? Apply with us! The Industrial Commission of Arizona (ICA) is committed to the highest standards of compliance, demonstrating leadership in all areas, and teaching and working with employers and employees to make them successful. A thriving workforce in Arizona is what we strive for and work towards each day.</i></b></h2>
</div><h3 class="jobSectionHeader"><b>W/C INSURANCE CLAIMS SPECIALIST 2</b></h3>
<div>Job Location:
</div><div><h4 class="jobSectionHeader"><b>Address: Claims Division/Compliance Section</b><br>
<b>800 W. Washington Street, Phoenix, AZ 85007</b></h4>
</div><div>Posting Details:
</div><div><h4 class="jobSectionHeader"><b>Salary: $17.05 - $17.60</b><br>
<b>
</b></h4><h4 class="jobSectionHeader"><b>Grade: 17</b><br>
<b>
</b></h4><h4 class="jobSectionHeader"><b>Closing Date: June 16, 2026</b></h4>
</div><div>Job Summary:
</div><div><p>This position is responsible to audit incoming claims documents for compliance with applicable workers compensation claims management laws, statutes, and case laws.</p>
<p><i>
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.</i></p>
<p><i>
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State&rsquo;s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.</i></p>
</div>
<div>Job Duties:
</div><div><div>Essential Duties and Responsibilities include but are not limited to:<br>
<ul><li>This position will critically analyze submitted forms for compliance and issue appropriate awards when indicated.</li><li>Audit insurance carriers, self-insured employers and third-party administrators adjusting workers&rsquo; compensation claims.
</li><li>Reviews all notices, attached medical and/or documentation to verify it supports current change of status and/or calculation of wage and awards. After analysis, specialist will issue correct corresponding award, notification, or document.
</li><li>Answer incoming phone calls from injured workers, attorneys, interested parties, claim adjusters, medical providers, and the general public.
</li><li>Matches documents lacking information to existing Commission claims files by researching information in Claims database and for creating a new claim file for documents received when there is no existing claim file.</li><li>Provides backup assistance to data entry, error resolution, insurance or combine/delete, as requested and
</li><li>Participates in Arizona Management System (AMS) and daily Huddle board.</li><li>Attends staff meetings, seminars, conferences, training classes.</li></ul></div></div><br>
<div>
Knowledge, Skills &amp; Abilities (KSAs):
</div><div><div>Knowledge in<br>
<ul><li>Basic knowledge or ability to learn of applicable workers compensation claims management laws, statutes, and case laws.
</li><li>Basic Medical terminology.
</li><li>Microsoft Office Suite; Outlook, Word, Excel, Google Office Suite, Gmail, Sheets and Docs</li><li>Basic English</li><li>Basic Mathematics</li><li>The insurance industry claims adjusting standards and practices.
</li></ul><ul><li>Skill in:</li><li>Communicating verbally and in writing to resolve disputes with interested parties.
</li><li>Basic analysis of insurance, medical and legal documents.
</li><li>Reviewing and interpreting Arizona Workers' Compensation laws, rules, procedures, and court decisions</li><li>Critical thinking</li><li>Time Management</li><li>Initiative and attention to detail</li><li>Customer service</li><li>Organizing and planning</li><li>Basic Business process acumen, management skills including workflows and information management.
</li></ul><ul><li>Ability to:</li><li>Interpret medical records to determine physical limitations for injured workers.</li><li>Manage heavy workload with high level of accuracy and production.</li><li>Learn computer systems and applications.</li><li>Work well within a diverse and inclusive office environment.</li><li>Process documents in a timely manner and within established productivity standard.</li><li>Prioritizes work within established time frames.</li><li>Manage time effectively and meet deadlines.</li><li>Adapt to changing circumstances.</li><li>Demonstrate initiative and attention to detail.</li><li>Exercise discretion and judgment.</li><li>Works well under pressure.</li><li>Perform job responsibilities incorporating lean management and principles of the Arizona Management System.</li><li>Produce high quality, nearly error-free output.</li></ul></div></div><br>
<div>
Selective Preference(s):
</div><div><p>The ideal candidate for this position will have:<br>
Claims adjusting license, certification (WCCA, WCCP, CPCU) or designation relating to workers' compensation.</p><br>
</div>
<div>Pre-Employment Requirements:
</div><div><p><i>All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).</i></p>
</div>
<div>Benefits:
</div><div><p>The Arizona Department of Administration offers a comprehensive benefits package to include:
<br>
Sick leave<br>
Vacation with 10 paid holidays per year<br>
Health and dental insurance<br>
Retirement plan<br>
Life insurance and long-term disability insurance<br>
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance</p><br>
<p><i>
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.</i></p>
<p><i>
For a complete list of benefits provided by The State of Arizona, please visit our </i><i>benefits page</i></p>
</div>
<div>Retirement:
</div><div><p>You will be eligible to participate in the state employee health/disability insurance plan, and you are required to participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately or upon your 27th week of employment. Contributions are matched by the employer.</p>
</div>
<div>Contact Us:
</div><div><p>If you have any questions please feel free to call 602-542-5559 or email HR@azica.gov for assistance.</p></div></div></div></div></div>

W/C INSURANCE CLAIMS SPECIALIST 2

Nova Gate

<p><b>Job Summary</b></p><p>No experience necessary, willing to train the right candidate.</p><p>Spare time, part time &amp; full time available</p><p>work around your lifestyle &amp; create your own hours.</p><p>Competitive pay &amp; excellent self service opportunities</p><p>must be a people person as you will be helping families!</p><p>mindset it everything in our business. Only willing to work with likeminded applicants.</p><p>We are seeking a dynamic and customer-focused Insurance Specialist to join our team. The ideal candidate will be responsible for providing expert guidance on insurance products, assisting clients with their insurance needs, and supporting sales initiatives. This role requires excellent communication skills, strong analysis abilities, and a proactive approach to customer service. Bilingual or multilingual abilities are highly valued to serve a diverse client base effectively. The Insurance Specialist will play a key role in expanding our client relationships through outside sales, negotiation, and marketing efforts while ensuring compliance with industry regulations such as HIPAA.</p><p><b>Duties</b></p><ul><li>Engage in outside sales activities to identify and develop new insurance clients</li><li>Conduct thorough analysis of client needs to recommend suitable insurance products</li><li>Negotiate policy terms and pricing with clients to secure optimal agreements</li><li>Manage sales administration tasks, including documentation, follow-up, and record keeping</li><li>Provide exceptional customer service by addressing inquiries and resolving issues promptly</li><li>Assist with benefits administration and explain coverage options clearly to clients</li><li>Support marketing initiatives to promote insurance products and services</li><li>Comply with HIPAA regulations to ensure confidentiality and data security during client interactions</li><li>Conduct telemarketing campaigns to generate leads and expand the customer base</li><li>Collaborate with team members to enhance overall sales strategies and achieve targets</li></ul><p><b>Experience</b></p><ul><li>Proven experience in outside sales, retail sales, or telemarketing within the insurance or related industries</li><li>Strong negotiation skills with a track record of closing deals effectively</li><li>Excellent communication skills, both verbal and written; bilingual or multilingual abilities are a plus</li><li>Familiarity with sales administration tools and analysis skills for evaluating client data</li><li>Knowledge of insurance sales processes, benefits administration, and marketing strategies</li><li>Prior experience working with HIPAA regulations or in healthcare-related environments is advantageous</li><li>Demonstrated ability to provide outstanding customer service in fast-paced settings</li></ul><p>This position offers an engaging opportunity for motivated individuals eager to grow their career in insurance sales while delivering exceptional service to clients.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $15,000.00 - $50,000.00 per month</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Work from home</li></ul><p>Work Location: Hybrid remote in Riverside, CA 92507</p>

Income Protection Specialist

CareMed Specialty Pharmacy

<div><div><div><div><b>Are you someone looking for professional career growth? </b>CareMed Pharmacy is looking for <b>Pharmacy Benefit Verification Specialists</b> for our growing Pharmacy!</div>
<div></div><div><div><b>Work Hours: Monday-Friday shifts available; some weekends as needed. </b>This is a full-time position ideal for candidates local to the area. Remote work possible after initial on-site training.</div>
</div>
<div></div><div><div><b>**Starting salary at $24.00/hr and up** </b>We also offer quarterly incentive bonuses.</div>
<div></div><div><b>Sign-On Bonus: </b>$5,000 for employees starting before July 31, 2026.</div>
<div></div><div><div>We offer a variety of benefits including:</div>
<ul><li>Medical, Dental &amp; Vision insurance</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Paid Volunteer Day</li>
<li>Floating Holiday</li>
<li>Referral Incentive</li>
<li>Paid Life, and short &amp; long-term disability insurance</li>
</ul>
</div><div></div><div><div><div><b>Pharmacy </b><b>Benefit Verification </b><b>Specialist Summary:</b></div>
<div>The Benefit Verification Specialist will investigate, review, and load accurate patient insurances, including medical and pharmacy coverage, assign coordination of benefits, run test claims to obtain a valid insurance response on patient medications, investigate/identify authorization requirements needed to obtain medication coverage, and enroll eligible patients in copay card assistance programs. They will ensure accurate benefit documentation is made for all prescription orders.</div>
<div></div><div><b>Pharmacy </b><b>Benefit Verification</b><b> Specialist Major Responsibilities:</b></div>
<ul><li>Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests.</li>
<li>Provides thorough, accurate and timely responses to requests from pharmacy operations, providers and/or patients regarding benefit information.</li>
<li>Ensures complete and accurate patient setup in CPR+ system including patient demographic and insurance information.</li>
<li>Performs full benefits verification on patients for pharmacy benefits and/or medical benefit utilizing electronic resources and E1 check to load primary, secondary, tertiary, etc. insurances and medical insurances to patient profile.</li>
<li>Run test claims at each licensed pharmacy site to obtain a valid claim response and determine optimal reimbursement, then document outcome of benefits review in CPR+ system to be used by operations and ensure the order is assigned to the appropriate dispensing pharmacy.</li>
<li>Facilitate process for requesting medical authorizations, LOAs, and TOAs for applicable commercial, Medicaid, and Medicare, or facility medication claims.</li>
<li>Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations and compliance with professional practice and patient confidentiality laws</li>
<li>Contributes to team effort by accomplishing related tasks as needed and other duties as assigned.</li>
<li>Conducts job responsibilities in accordance with the standards set out in the Company&rsquo;s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.</li>
</ul></div><div><b>Pharmacy </b><b>Benefit Verification</b><b> Specialist Qualifications:</b></div>
</div><ul><li>Education/Learning Experience
<ul><li>Required: High School Diploma or GED. Previous Experience in Pharmacy, Medical Billing, or Benefits Verification</li>
<li>Desired: Associate degree or equivalent program from a 2 year program or technical school, Certified Pharmacy Technician (PTCB), Specialty pharmacy experience</li>
</ul></li><li>Work Experience
<ul><li>Required: 1+ years pharmacy or benefit verification experience</li>
<li>Desired: 3+ years pharmacy or benefit verification experience</li>
</ul></li><li>Skills/Knowledge:
<ul><li>Required: Pharmacy insurance and benefit verification, PBM and Medical contracts, knowledge/understanding of Medicare, Medicaid, and commercial insurance, pharmacy test claim and NCPDP claim rejection resolution, coordination of benefits, NDC medication billing, pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills.</li>
</ul></li><li>Behavior Competencies
<ul><li>Required: Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skill</li>
</ul></li></ul><div>Here at CareMed, our patients are important to us, so we always strive to meet and exceed their needs. We are seeking <b>Pharmacy Benefit Verification Specialist</b>s who go above and beyond for our patients, and also passionate about helping others.</div></div></div></div></div>

Pharmacy Benefit Verification Specialist

FIRST ACCEPTANCE INSURANCE

<div><p>SUMMARY
<br>
This Auto Liability Specialist position reports into either Tampa, FL, or Nashville, TN, with the potential to work remotely full time. As an Auto Liability Specialist I, you are responsible for reviewing, evaluating, investigating, and settling claims over the phone and through written correspondence. The primary responsibility of this level of claims adjuster will be to manage first and third-party claims with low complexity coverage and legal liability issues.</p>
<div>
RESPONSIBILITIES<br>
<ul><li>Evaluate and investigate policy coverage, liability, and damages promptly following a set of general claims and statutory guidelines.</li><li>Assists internal and external customers with problems or questions regarding claims by phone or through written correspondence while providing a high level of customer service.</li><li>Establish and maintain appropriate diary of open claims following company guidelines.</li><li>Conduct thorough investigations, which can include obtaining necessary documents and forms from claimants and insureds and conducting recorded statements.</li><li>Ensure timely review of appraisals and partner with appraisers to determine accident-related damages.</li><li>Open and process correspondence related to assigned claims.</li><li>Recognize recovery opportunities regarding subrogation.</li><li>May perform other duties as assigned.</li></ul></div>
<div>
JOB REQUIREMENTS<br>
<ul><li>6 months - 1 year of property claims handling experience.</li><li>Proficient PC and Windows skills.</li><li>Effective verbal and written communication, time management, negotiation, organization and investigative skills.
</li><li>Possesses strong organizational and time management skills.
</li><li>Customer service orientation.
</li><li>Ability to perform basic math calculations (addition, subtraction, multiplication, and division) as well as the calculation of averages and percentages.
</li><li>Must have or secure and maintain appropriate state adjuster license(s) and continuing education credits.</li><li>High School Diploma or equivalent required.</li><li>Associate&rsquo;s degree in the business field or equivalent experience preferred.</li><li>INS or other insurance-related courses preferred.</li></ul></div>
<p>
PHYSICAL DEMANDS:<br>
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
While performing the duties of this job, the employee is regularly required to do manual tasks, which may include the use of hands to finger and handle controls. Tasks may also require the ability to talk or hear. The employee will frequently sit, bend, and reach with hands and arms and is occasionally required to stand and walk. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Other abilities include possessing the capacity to learn, concentrate, think, and read. Oftentimes the employee will be communicating and interacting with others while working.</p>
<p><b><i>
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed represent the required knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.</i></b></p>
<p><b><i>
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments.</i></b></p>
<p>
#LI-REMOTE</p><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Auto Liability Specialist I

Solis Health Plans

<div><div><b>POSITION SUMMARY</b></div><div><br>
The Medicare Retention Specialist is responsible for supporting member retention efforts by providing exceptional customer service to Medicare Advantage members. This role focuses on addressing member concerns, resolving issues, and educating members on plan benefits to improve satisfaction and reduce voluntary disenrollment.</div><div>
This is an entry-level position ideal for candidates interested in healthcare, insurance, or customer service careers.</div><div></div><div><b><br>
Position is fully onsite. Schedule is Monday &ndash; Friday from 8:00 AM &ndash; 5:00 PM</b></div><div></div><div><b><br>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b></div><div></div><div><br>
To perform this job, an individual must perform each essential function satisfactorily, with or without reasonable accommodation, including, but not limited to:</div><div></div><div><br>
<ul><li>
Respond to inbound and outbound calls from Medicare members regarding plan questions, concerns, and potential disenrollment requests</li><li>
Identify at-risk members and take proactive steps to improve retention</li><li>
Educate members on plan benefits, coverage, and available resources</li><li>
Resolve member issues related to claims, billing, pharmacy, and provider access</li><li>
Document all interactions accurately in the system in compliance with CMS guidelines</li><li>
Collaborate with internal departments (claims, enrollment, provider relations) to resolve escalated member issues</li><li>
Follow all compliance and regulatory requirements related to Medicare Advantage plans</li><li>
Meet performance metrics such as call quality, productivity, and retention goals</li></ul></div><div></div><div><b><br>
SUPERVISORY RESPONSIBILITY</b></div><ul><li>
None</li></ul><div></div><div><b><br>
QUALIFICATIONS AND EDUCATION</b></div><div></div><div><b><br>
Required Qualifications</b></div><div><ul><li>
High school diploma or equivalent required</li><li>
1-2 years of experience in customer service, call center, or healthcare environment required</li><li>
Bilingual (English/Spanish) required</li><li>
Strong verbal and written communication and problem-solving skills</li><li>
Basic computer proficiency (Microsoft Office, Excel, Outlook, CRM systems and ability to learn new systems quickly.</li><li>
Ability to handle sensitive situations with empathy and professionalism</li><li>
High level of professionalism and ability to handle confidential information</li></ul></div><div></div><div><b><br>
Preferred Qualifications</b></div><div><ul><li>
Experience working with Medicare or health insurance plans</li><li>
 Knowledge of CMS regulations (a plus, not required)</li><li>
 Prior experience in retention efforts</li></ul></div><div></div><div><b><br>
Core Competencies</b></div><div><ul><li>
Empathy and emotional intelligence</li><li>
Customer focus and service excellence</li><li>
Problem solving and critical thinking</li><li>
Communication skills (verbal and written)</li><li>
Team collaboration, works efficiently with internal depts.</li></ul></div><div></div><div><b><br>
WORKING CONDITIONS</b></div><p></p><p><br>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p><div><ul><li>
The noise level in the work environment is usually moderate.</li><li>
Works in the field</li><li>
Interacts with patients, family members, staff, visitors, government agencies, etc., under a variety of conditions and circumstances.</li></ul></div><p></p><div><br>
This work requires the following physical activities: climbing, bending, stooping, kneeling, reaching, sitting, standing, walking, lifting, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. The work is performed indoors. Sits, stands, bends, lifts, and moves intermittently during working hours. May be sitting for a prolonged period.</div><div></div><div><br>
The work schedule is approximate, and hours/days may change based on company needs. All full-time employees are required to complete forty (40) hours per week as scheduled, including weekends and holidays as needed. May require some OT during varying seasons of the year.</div><div></div><div><b><br>
PHYSICAL DEMANDS</b></div><p></p><div><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><div><br>
The employee must be able to frequently lift up to 10 pounds and occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</div><div></div><div><b><br>
PERFORMANCE MEASUREMENTS</b></div><div><ul><li>
Duties accomplished at the end of the day/month.</li><li>
Attendance/punctuality.</li><li>
Compliance with Company regulations.</li><li>
Safety and Security.</li><li>
Quality of work.</li></ul></div><p></p><div><br>
This Job Description may be modified at any time at the discretion of the employer as business operations may deem necessary. This does not constitute an employment agreement and may not include all duties.</div><div>
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with a demonstrated ability to juggle and prioritize multiple competing tasks and demands and to seek supervisory assistance as appropriate.</div><div></div><div><b><i><br>
Employee Acknowledgement:</i></b></div><p><b><i><br>
</i></b><br>
<b><i>I have read this job description and understand what is expected of me while I occupy this role.</i></b></p></div>

Medicare Retention Specialist

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