intake assessor

CyberCoders

<div>
 
 
 
 Intake Specialist/Sales Person - Lemon Law Firm (REMOTE)
 
 
 
 
 
 
 Position Overview
 
 
 
 
 We are a Los Angeles-based lemon law firm seeking an award-winning telemarketing/sales superstar! The ideal candidate have experience in a client-facing role with a proven background in closing leads over the phone.
 
 
 
 
 The Intake Specialist plays a crucial role in the initial stages of business development for our firm. You will be a key part of client interaction for lemon law cases, ensuring that all necessary information is collected accurately and efficiently. This position serves as the first point of contact for potential clients, requiring strong communication and organizational skills to manage inquiries and gather data effectively.
 
 
 
 
 This is a fully remote position where phone communication with potential clients is the main priority. Expect to spend most of your day on the phone at this role.
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 
 Conduct initial client intake calls, gathering necessary information and scheduling consultations with attorneys
 
 </li>
 <li>
 
 Act as the primary point of contact for new client inquiries and intake processes.
 
 </li>
 <li>
 
 Collect and verify client information through various channels.
 
 </li>
 <li>
 
 Assist clients in navigating the intake process by providing clear instructions and support.
 
 </li>
 <li>
 
 Demonstrate active listening to understand client needs and concerns effectively.
 
 </li>
 <li>
 
 Problem-solve any issues that may arise during the intake process.
 
 </li>
 <li>
 
 Multitask efficiently, managing multiple client inquiries and follow-ups simultaneously.
 
 </li>
 </ul>
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 Strong communication skills, both verbal and written.
 
 </li>
 <li>
 
 Prior experience in a client-facing sales role.
 
 </li>
 <li>
 
 Excellent problem-solving abilities and critical thinking skills.
 
 </li>
 <li>
 
 Active listening skills to understand client needs and concerns.
 
 </li>
 <li>
 
 Ability to multitask in a fast-paced environment with competing priorities.
 
 </li>
 <li>
 
 Strong organizational skills to manage files and documentation effectively.
 
 </li>
 </ul>
 
 
 Benefits
 
 
 <ul>
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 Competitive compensation (commissions included)
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 Health, dental, vision
 </li>
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 401k
 </li>
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 PTO
 </li>
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 Remote opportunity
 </li>
 </ul>
 
 
 
 Email Your Resume In Word To
 
 
 Joe.Kipp@CyberCoders.com
 
 Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
 
 Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JK12-1980743 -- in the email subject line for your application to be considered.
 
 Joe Kipp - Lead Recruiter
 
 
 For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This is a new role.
 
 
 CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
 
 
 This job was first posted by CyberCoders on 03/16/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
 
 
 This job was posted on 03/16/2026 and is open for 60 days
 
 
 
 CyberCoders is proud to be an Equal Opportunity Employer
 
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.&nbsp; CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at&nbsp;Benefits@CyberCoders.com&nbsp;to make arrangements.
 
 
 Copyright 1999 - 2026. CyberCoders , Inc. All rights reserved.
 
 
 
</div>

Intake Specialist - REMOTE

SHAHEEN & GORDON, P.A.

<div><h4 class="jobSectionHeader">Intake Specialist (Full-Time)</h4>
Shaheen &amp; Gordon, P.A. is looking for an adaptable and empathetic Intake Specialist who can help a potential client feel at ease from the moment they first call our firm. Someone who can lend an ear and hear someone&rsquo;s story, quickly file their information, and help get their case in front of an appropriate attorney. If you&rsquo;re hoping to build a career in the legal field, looking for opportunities to help people, and able to chat with personalities of all types, this may be the role for you.

If you&rsquo;re hoping to grow your legal career, this role will give you the chance to jump right into the process at an active law firm. You will be working with a growing intake team, attorneys, paralegals, and legal assistants and learning more about all aspects of the law as you help interface with callers. This is a role with opportunities for growth, and we look forward to welcoming the right person to our firm.

The ideal candidate will be equally comfortable working on their own as with a team and have 1-3 years&rsquo; customer service or office setting experience. Our intake team is currently based in Concord, NH, but candidates should be flexible for a potential move to Southern New Hampshire.

About S&amp;G: Shaheen &amp; Gordon is a full-service law firm with a commitment to excellence and a focus on community. A fixture of the New Hampshire legal community for over 45 years, the firm has expanded across Northern New England and all the way to Hawaii. Whether you are a recent graduate or a seasoned professional, Shaheen &amp; Gordon offers the opportunity to build your career with a fast-growing company.

At Shaheen &amp; Gordon, we live our brand: It&rsquo;s different here. We take our work very seriously, but not ourselves. We take time to know each other. We care about our clients. We invest in our communities. We know that our employees make all the difference, and we treat them accordingly&mdash;every member of our firm has a voice and is encouraged to use it.

S&amp;G offers excellent benefits including health insurance, flexible spending account, and 401(k) plan with employer contribution. Our offices are often located right in the heart of their respective downtowns and offer parking, an assortment of walkable lunch and coffee destinations, and other local conveniences.

Between our Wellness and DEI committees, benefits and amenities, and openness to employee feedback, we&rsquo;re determined to do right by the people who make up our firm and excited to welcome the right person to our team to fill this role.
<h4 class="jobSectionHeader">
Duties include, but are not limited to:</h4><ul><li>
Conducting phone, email/text, and occasional inperson interviews with potential new clients to understand their story, and document accurately the details of the potential matter.</li><li>
Managing dozens of potential client files through a defined workflow, from initial contact through to potential retention or decline. Following up as necessary.</li><li>
Understand the different information needs of several practice areas and accurately record information received from potential new clients in the firm database.</li><li>
Collaboratively working with the intake team to ensure the best client/potential client experience.</li><li>
Assuring client confidentiality.</li></ul><h4 class="jobSectionHeader">
Required Qualifications</h4><ul><li>
Must be able to respond to incoming calls/emails in an expedited manner on a daily basis.</li><li>
Minimum of 1 3 years&rsquo; customer service phone experience in an office environment.</li><li>
Strong computer skills in Microsoft Office, Outlook, Excel, scanning and maintaining electronic files is a plus.</li><li>
Should be a fast learner on new computer programs, prior experience with CRM systems a plus.</li><li>
Attention to detail and proofreading skills.</li><li>
Must have excellent communication skills, written and verbal, in English. Multilingual a plus.</li></ul>
Shaheen &amp; Gordon is an Equal Opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender identity or expression, national origin, citizenship, veteran status, age, physical or mental disability, genetic information, marital status, sexual orientation, or any other consideration made unlawful by applicable federal, state or local laws in all aspects of employment, including but not limited to recruitment, hiring, training, evaluation, transfer, promotion, discipline, compensation, termination, and layoff.

Shaheen &amp; Gordon presents a pleasant and supportive work environment. Salary commensurate with experience.

No phone calls or agencies please. EOE.
<h4 class="jobSectionHeader">
About Shaheen &amp; Gordon, P.A.</h4>
It&rsquo;s different here. Shaheen &amp; Gordon is a full-service law firm with a commitment to excellence and a focus on community. A fixture of the New Hampshire legal community for over 40 years, the firm has expanded across Northern New England and all the way to Hawaii. We&rsquo;re proud to offer our clients personalized service that&rsquo;s backed by the combined experience of our large legal team. Since 1981, we&rsquo;ve grown to become a firm of 60+ experienced attorneys, but we&rsquo;ve never stopped offering our clients the individual attention that&rsquo;s allowed us&ndash;and them&ndash;to succeed. Shaheen &amp; Gordon is welcoming energetic, detail-orientated individuals who want to further their career in the legal field. We offer benefits including but not limited to medical, dental, vision, flexible spending account (FSA), dependent care account (DCA), vacation, sick and bereavement leave, and 401(k) with Employer Contribution.</div>

Intake Specialist

Jefferson County Communication Action Council

JOB TITLE: INTAKE WORKER DEPARTMENT: HEAP/LIHWAP/PIPP REPORTS TO: DirectorEXEMPT: NO SALARY LEVEL: $15.20 - $16.59 per hour SHIFT: Monday-Friday, 8:30am - 4:30pmLOCATION: CACESSENTIAL DUTIES/RESPONSIBILITIES The below statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position.Performs comprehensive intake, documentation verification and review and eligibility determination for clients applying for energy assistance programs.Contacts vendors to verify account details and make payment pledges and other arrangements based on program guidelines.Maintains client files, both paper and electronic data entry. Includes processing incomplete files and handling file reviews and corrections, as needed.Duties may include home visits and rotation to satellite offices as needed.Provide basic client referrals to other agency/community programs as needed.Completes all processes required by the agency and grant funding source.Complete other duties as assigned by Program Director, CEO and/or Agency Administration.EMPLOYMENT QUALIFICATIONS The qualifications listed below are guidelines for selection purposes; alternative qualifications may be substituted if there is a sufficient combination of Education and/or Experience to perform the Essential Duties/Responsibilities.Education: High school diploma or equivalent.Experience: A minimum of one year experience working in a customer service and/or direct social service environment.Knowledge, Skills and Ability: A thorough knowledge of, and/or the ability to read, interpret, and consistently apply Program Guidelines/Regulations, Personnel Policies and Procedures, standards, laws and other compliance mandates.This position requires excellent verbal and written communication skills. Candidate must possess the ability to develop positive relationships with clients, vendors and community partners; relate well with others, being empathic and supportive with clients; work both independently and as part of our local community social service network to effectively and efficiently resolve crisis situations.Proficient in the operation of computers, software, email, and other office equipment including, but not limited to, telephone, fax machine, copier, scanner or any other equipment necessary to complete the essential duties of the position.Additional Requirements: Present a positive image of the agency to members of the community.Must possess a valid driver license and reliable transportation.Submit to and pass a background check.Completion of required trainings.Excellent attendance record and a sincere desire for the successful operation of the program is a must.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.To be considered for this position, you MUST submit both your up-to-date resume and a copy of your valid driver's license by email, or submit in-person at either the Jefferson or Harrison County Job Center.**ALL POSITIONS ARE CONTINGENT UPON CONTINUED RECEIPT OF FUNDING FROM GRANT SOURCE**Job Type: Full-timePay: $15.20 - $16.59 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Steubenville, OH 43952 (Required)</li></ul>Work Location: In person

Intake Worker

AdaptHealth

<div>Description:

AdaptHealth Opportunity &ndash; Apply Today!
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives &ndash; out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients&rsquo; lives, please click to apply, we would love to hear from you.
Intake Specialist
The Intake Specialist has a broad range of responsibilities including accurate and timely data entry, understanding, and selecting inventory and services in key databases, communicating with referral sources, and appropriately utilizing technology to notate patient information/communication. Intake Specialist&rsquo;s schedules can vary based on the need of the branch.
The lead specialist serves as a subject matter expert, conducts new hire training and mentor to the team.
Essential Functions and Job Responsibilities:<ul><li>
Accurately enters referrals within allotted timeframe as established; meeting productivity and quality standards as established.</li><li>
Communicates with referral sources, physician, or associated staff to ensure documentation is routed to appropriate physician for signature/completion.</li><li>
Works with leadership to ensure appropriate inventory/services are provided.</li><li>
Communicates with patients regarding their financial responsibility, collects payment and documents in patient record accordingly.</li><li>
For non-Medicaid patients communicate with patients</li><li>
Responsible for reviewing medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered.</li><li>
Follows company philosophies and procedures to ensure appropriate shipping method utilized for delivery of service.</li><li>
Answers phone calls in a timely manner and assists caller.</li><li>
Reviews medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered.</li><li>
Demonstrates expert knowledge of payer guidelines and reads clinical documentation to determine qualification status and compliance for all equipment and services.</li><li>
Works with community referral sources to obtain compliant documentation in a timely manner to facilitate the referral process.</li><li>
Contacts patients when documentation received does not meet payer guidelines, provide updates, and offer additional options to facilitate the referral process.</li><li>
Works with sales team to obtain necessary documentation to facilitate referral process, as well as support referral source relationships.</li><li>
Must be able to navigate through multiple online EMR systems to obtain applicable documentation.</li><li>
Works with insurance verification team to ensure all needs are met for both teams to provide accurate information to the patient and ensure payments.</li><li>
Assume on-call responsibilities during non-business hours in accordance with company policy.</li></ul><ul><li>
Lead Responsibilities:</li><li>
Supervise and provide guidance to team members in daily operations and complex case resolution</li><li>
Lead team meetings and facilitate training sessions for staff development</li><li>
Monitor team performance metrics and productivity standards, providing feedback and coaching as needed</li><li>
Serve as primary escalation point for difficult customer issues and complex regulatory compliance questions</li><li>
Develop and implement process improvements and workflow optimization strategies</li><li>
Coordinate with management on staffing needs, scheduling, and resource allocation</li><li>
Conduct new employee onboarding and ongoing training programs</li><li>
Maintain advanced expertise in Medicare guidelines, payer policies, and regulatory changes to guide team decisions</li><li>
Prepare reports and analysis on team performance, trends, and operational metrics for management review</li><li>
Maintains patient confidentiality and functions within the guidelines of HIPAA.</li><li>
Completes assigned compliance training and other education programs as required.</li><li>
Maintains compliance with AdaptHealth's Compliance Program.</li><li>
Performs other related duties as assigned.</li></ul>
Competency, Skills and Abilities:<ul><li>
Ability to appropriately interact with patients, referral sources and staff.</li><li>
Decision Making.</li><li>
Analytical and problem-solving skills with attention to detail.</li><li>
Strong verbal and written communication.</li><li>
Excellent customer service and telephone service skills.</li><li>
Proficient computer skills and knowledge of Microsoft Office.</li><li>
Ability to prioritize and manage multiple tasks.</li><li>
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
</li><li>Ability to work independently as well as follow detailed directives</li><li>
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction.</li></ul>
Requirements:

Education and Experience Requirements:<ul><li>
High school diploma or equivalent required; Associate&rsquo;s degree in healthcare administration, Business Administration, or related field preferred</li><li>
Related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.</li><li>
Exact job experience is health care organization, pharmacy that routinely bills insurance or provides Diabetics, Medical Supplies, HME, Pharmacy or healthcare (Medicare certified) services</li><li>
Specialist Level: (Entry Level):</li></ul>
One (1) year of work-related experience<ul><li>
Senior Level:</li></ul>
One (1) year of work-related experience plus
Two (2) years exact job experience<ul><li>
Lead Level:</li></ul>
One (1) year of work-related experience plus
Four (4) years exact job experience
Physical Demands and Work Environment:<ul><li>
Extended sitting at computer workstations with repetitive keyboard use; occasional standing, bending, and lifting to 10 pounds.</li><li>
Professional office setting with variable stress levels during authorization deadlines, appeals processes, and urgent patient authorization needs.</li><li>
Proficiency with computers, office equipment, payer portal systems, and healthcare software applications</li><li>
Sustained concentration, diligence, and ability to manage confidential patient and insurance information with discretion.</li><li>
Communication: Professional verbal and written communication skills for payer interactions and healthcare provider coordination at all organizational levels</li><li>
Ability to work independently with minimal supervision and availability for extended hours when required.</li><li>
Mental alertness to perform the essential functions of position.</li></ul></div>

AmeriHealth Caritas

<div>Role Overview
In this role, you will provide daily operational leadership to a team of 13 remote Utilization Management Technicians. This team supports the intake of physical health utilization management reviews specific to First Choice by Select Health of South Carolina. As one of 6 Supervisors, Utilization Management Review Non Clinical, you will ensure all processes are completed and deadlines are met and in compliance with local, state, and federal regulatory standards.
<ul><li>Provides technical assistance and coaching to staff in a prompt and ongoing basis to ensure accuracy and completion of work according to regulatory guidelines, AmeriHealth Caritas policies, procedures, and process standards.</li><li>
Identifies the need for and develops policies and procedures, and training and education plans to assure that Care Connector or other pertinent staff process standards are clearly documented, and meet/support organizational goals.</li><li>
Maintains a current knowledge base of Intake or other appropriate staff processes and trains/ mentors staff.</li><li>
Works collaboratively with Utilization Management Supervisors, Managers and Directors to identify and resolve workflow issues and obstacles to efficient departmental and individual performance.</li><li>
Maintains current knowledge of all Utilization Management initiatives, attends assigned meetings and actively communicates with departmental representatives Intake staff or pertinent staff work duties and participates in the development of Policies &amp; Procedures, Standard Operating Processes, Training development and presentations to direct reports and other departments</li><li>
May utilize work force management systems, as dictated by leadership, to effectively monitor the processing of inbound calls/ contacts. Responsible for preparing reports and conducting analysis of UM Technicians or pertinent staff productivity and attainment of goals. Performs other related duties and projects as assigned.</li></ul>
Education/Experience:<ul><li>
High School Diploma or GED required; Associate's Degree preferred</li><li>
Minimum of 3 years experience supervising staff in a contact center environment with processes to provide accountability in high volume call environment, preferred working in a health care/managed care environment.</li><li>
Strong knowledge base of health care resources, ideally with managed care experience.</li><li>
Excellent communication skills, oral written; excellent listening skills.</li><li>
Solid knowledge of contact center processes to provide accountability in high volume call environment, managing audits/reports.</li><li>
Demonstrated ability to promote excellent customer service skills.</li><li>
Skill in working with diverse teams and ability to collaborate with various disciplines within a market or Plan is highly desirable.</li></ul>
Our Comprehensive Benefits Package
Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.</div>

Non Clinical Intake UM Review Supervisor

Liberty Healthcare Corporation

<div>If you gain joy and fulfilment through serving, supporting and caring for people who have developmental disabilities and autism - you are encouraged to consider an outstanding career opportunity with Liberty Healthcare.

Liberty Healthcare helps people who have disabilities receive supports and services so they may achieve their personal goals while optimizing their health and independence.

Liberty Healthcare is now hiring for a full-time Assessor position. This is a field-based role which will allow you to primarily work remotely from home and also require you to travel to client locations throughout the region.

As an Assessor with Liberty Healthcare, your responsibilities and everyday work will include:
<ul>
<li>Leading in person and virtual meetings with people who have intellectual and developmental disabilities and/or autism, as well as their family members and caregivers</li>
</ul><ul><li>Gathering and interpreting pertinent information from individuals and their families and caregivers</li>
</ul><ul><li>Using standardized assessment tools to help determine needs for services and supports</li>
</ul><ul><li>Completing structured reports within established deadlines</li>
</ul>
As a full-time employee of Liberty Healthcare in this role, you can expect:
<ul>
<li>Annual compensation of $48,000 (paid $23.07 per hour)</li>
</ul><ul><li>$500 new hire sign on bonus ($250 paid at 90 days and $250 paid at 180 days)</li>
</ul><ul><li>Health insurance, dental insurance, vision insurance, life insurance, and disability insurance</li>
</ul><ul><li>30 days of paid time off each year for holidays, vacation, sick leave, and personal days</li>
</ul><ul><li>Health Savings Account, 401k plan, and other perks</li>
</ul><ul><li>Comprehensive training on best practices in person-centered assessment tools and techniques</li>
</ul>
Full details on Liberty's benefits plan are available at www.libertyhealthcare.com/upload/138.pdf

Moreover, you will gain valuable resume-building skills and experience with Liberty&rsquo;s high-performance culture and well-respected program.
You&rsquo;re a good fit for an Assessor position with Liberty if you possess the following:
<ul>
<li>Bachelor's degree in psychology, social work, education, nursing, or related field</li>
</ul><ul><li>Professional or personal experience serving people who have autism and/or intellectual and developmental disabilities</li>
</ul><ul><li>Solid verbal communication skills, including the ability to engage people in productive conversations
</li></ul><ul><li>Solid written communication, computer, active listening, and analytical skills
</li></ul><ul><li>Residence in the State of Idaho
</li></ul>You must also be very organized, self-motivated, independent and able to be productive in an autonomous role.

You have relevant work experience and transferrable skills if you&rsquo;ve worked as a Direct Support Professional, Social Worker, Healthcare or Human Services Intake / Admissions Specialist, Case Manager, Social Services Professional, Service Coordinator, Case Worker or Client Advocate.
Liberty Healthcare is an equal opportunity employer committed to diversity, equity, and inclusion. Our organization is composed of, and proudly serves, people of diverse backgrounds and abilities.

If you're looking for an opportunity to be a part of something truly special - click &ldquo;Apply&rdquo; and submit your resume for immediate consideration. 


#LI-IC1</div>

Assessor – developmental disabilities (hybrid)

Search 1751+ Intake assessor jobs near you this April. New roles added regularly across leading industries. Apply today.

1751 intake assessor jobs Near Me

Intake Specialist - REMOTE

Intake Specialist

Intake Worker

Intake Specialist

Intake Specialist

Non Clinical Intake UM Review Supervisor

Assessor – developmental disabilities (hybrid)