intake coordinator

Right At Home

<div><b>Benefits:</b><br>
<ul><li>Bonus based on performance</li>
<li>Company parties</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Free food &amp; snacks</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
</ul><br>
Right at Home of Wayne County is seeking a motivated and compassionate sales professional to join our growing team. This full-time role supports multiple territories across Wayne County and plays a critical role in helping families navigate the process of securing quality in-home care. The Intake Coordinator is responsible for managing and converting inbound inquiries, nurturing prospective clients through the intake process, and supporting marketing and case management activities to drive company growth. This position reports directly to the Director of Operations and requires occasional evening and weekend availability.<br>
<br>
<b>Key Responsibilities</b><br>
<ul><li>Respond promptly and professionally to new inquiries by phone, email, and web.</li><li>Conduct discovery calls to understand care needs and educate prospects on services.</li><li>Conduct new client assessments and living room visits for new referrals or prospects.</li><li>Maintain a consistent lead nurturing schedule (calls, emails, texts) over 18+ months.</li><li>Manage the Dementia GUIDE referral and approval process.</li><li>Track and manage leads using CRM systems; update activity logs and conversion status.</li><li>Collaborate with sales, scheduling, and care coordination teams to ensure seamless handoffs of new clients.</li><li>Support development and execution of marketing plans and local Drip campaigns.</li><li>Create and manage email campaigns (e.g., Mailchimp) to engage prospects and referral sources.</li><li>Assist in creating flyers, newsletters, leave-behinds, and branded promotional materials.</li><li>Coordinate social media content and manage online presence in collaboration with leadership.</li><li>Represent the agency at community events, health fairs, and networking functions (as needed).</li><li>Monitor and report on lead sources, inquiry-to-intake conversion rates, and campaign ROI.</li><li>Recommend and implement process improvements to enhance marketing and sales effectiveness.</li><li>Maintain brand consistency across all communications and materials.</li><li>Assist with case management tasks and collaborate with care team as needed.</li></ul><br>
<br>
<b>Required Qualifications</b><br>
<ul><li>Bachelor's Degree required</li><li>5+ years of experience in intake coordination, inside sales, or customer service roles.</li><li>Experience in home care, home health, or healthcare industry strongly preferred.</li><li>Strong written and verbal communication skills.</li><li>High degree of professionalism, empathy, and ability to handle sensitive conversations.</li><li>Experience with CRM systems, email marketing platforms (e.g., Mailchimp, Zoho, etc.), and social media platforms.</li><li>Strong organizational and time management skills.</li><li>Knowledge of HIPAA regulations and caregiving industry best practices preferred.</li><li>Graphic design or content creation experience (e.g., Canva) a plus.</li></ul><br>
<br>
<b>Compensation &amp; Benefits</b><br>
<ul><li>Salary Range: $38,000 &ndash; $42,000 annually, based on experience.</li><li>Performance-based bonus incentives tied to KPIs, including company growth and pipeline close rate.</li><li>Career development opportunities and ongoing training.</li><li>Collaborative and mission-driven team environment.</li></ul><br>
<br>
<b>Work Schedule &amp; Environment</b><br>
This is a full-time, office-based position that covers multiple territories within Wayne County, Michigan. Standard working hours apply, but some evening and weekend availability is required to meet clients and support business needs.<br>
<br>
Join our team and help families find the compassionate, high-quality care they deserve. At Right at Home, we believe in improving the quality of life for those we serve &mdash; starting with you.<br>
<br>
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<p><i>This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.</i></p></div>

Intake Coordinator

HOUSEWORKS

<div><b>About HouseWorks</b><br>
Fueled by a real understanding of today&rsquo;s challenges, HouseWorks is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. HouseWorks has grown to be one of the largest single-site private home care companies in the country and is dedicated to improving the health and well-being of its employees and the people it serves.We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets.<br>
<br>
<b>The Opportunity</b><br>
We are a mission-driven organization that is dedicated to improving the lives of seniors as they age. We are passionate about what we do - providing seniors and their families with a comprehensive, vetted and coordinated in-home service network that is high-touch, tech-enabled, compassionate and extremely well managed. We are in the exciting and dynamic home healthcare industry. Our market opportunity is large and growing as the baby boomers age and the home increasingly becomes the epicenter for care as consumers demand convenience and lower-cost solutions.<p><b><br>
Job Summary</b><br>
As an important member of the company&rsquo;s sales team, the Inside Sales Specialist focuses on driving private pay client acquisition by guiding prospective customers through all phases of the intake and onboarding process. This role partners closely with operations, case management, and marketing teams to ensure timely, compassionate, and effective support for every family inquiry.</p><p><b>
Essential Duties and Responsibilities</b></p><ul><li>
Proactively and promptly follow up on inbound leads via phone, email, SMS, and other channels.</li><li>
Serve as the first point of contact for families seeking private pay home care services, balancing empathy and consultative salesmanship.</li><li>
Professionally explain the advantages of our private pay services and address questions with confidence and care.</li><li>
Qualify opportunities by gathering client needs, care requirements, and service preferences.</li><li>
Partner with case managers, account liaisons, and operations teams to facilitate smooth transitions from inquiry to assessment to start of care.</li><li>
Thoroughly and accurately document all interactions in HubSpot CRM and maintain organized records of each lead&rsquo;s status and next steps.</li><li>
Execute and continuously improve sales and marketing playbooks to optimize lead conversion.</li><li>
Generate and report on key metrics such as lead volume, conversion rates, response times, and client acquisition performance, sharing insights with management to guide strategy and process improvements.</li><li>
Build a deep understanding of our service offerings, pricing models, and operational capabilities to effectively position our solutions.</li><li>
Provide feedback to management on trends, lead quality, and opportunities for process improvement.</li></ul><p><b>
Required Qualifications and Skill</b><b>s</b></p><ul><li>
3+ years of Inside Sales or Intake experience, preferably in private pay home care, senior care, or healthcare services.</li><li>
Proven ability to manage high volumes of inbound inquiries while delivering exceptional customer service.</li><li>
Bachelor&rsquo;s degree preferred or equivalent work experience in sales, healthcare intake, or customer service.</li><li>
Experience with CRM systems (HubSpot preferred) and comfort using technology to manage leads, track progress, and report on KPIs.</li><li>
Strong interpersonal skills with a high degree of empathy, professionalism, and active listening.</li><li>
Self-starter with excellent follow-up discipline and a results-driven mindset.</li><li>
Exceptional written and verbal communication skills; ability to convey information clearly and compassionately.</li><li>
Experience in private pay home care or healthcare sales is strongly preferred; familiarity with industry practices a plus.</li><li>
Demonstrated ability to work collaboratively across departments to achieve company goals while reporting on key performance metrics.</li></ul><br>
<b>
Physical Demands:</b> None<br>
<br>
<b>Work Environment:</b><ul><li>
Primarily in-office work with expectation of 3-4 days in-office and occasional flexibility to work remotely in a quiet home office as allowed by management</li></ul><b>
Benefits:</b><ul><li>
401k</li><li>
Medical, Vision &amp; Dental Insurance</li><li>
PTO, Sick Time, Floating Holidays</li></ul><br>
<b>
Pay Range:</b><b> </b>The hiring range for this position is <b>$55,000-$65,000/annually.</b> Various factors will determine final compensation such as a candidate&rsquo;s years of relevant work experience, skills, certifications, and location.<p></p><p>
HWOS1000</p><p><br>
HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.</p><p>
</p><p>yNKvBHbdRr</p></div>

Inside Sales Specialist / Intake Coordinator - Healthcare

Boyers Law Group, P.A.

<p>The Boyers Law Group, a Coral Gables law firm, is seeking a full-time Intake Call Coordinator to speak with new potential clients about medical malpractice and personal injury matters and to request medical records from healthcare providers.</p><p>Requirements include:</p><ul><li>Verbal fluency in Spanish language</li><li>Excellent verbal and written communication skills</li><li>Detail-oriented, well organized and positive attitude</li><li>Proficiency in Microsoft Word and Microsoft Outlook</li></ul><p>Please contact us through indeed. DO NOT call, email or contact the firm directly.</p><p>Job Type: Full-time</p><p>Pay: $18.00 per hour</p><p>Expected hours: 35 &ndash; 40 per week</p><p>Benefits:</p><ul><li>Profit sharing</li></ul><p>Language:</p><ul><li>Spanish (Required)</li></ul><p>Work Location: In person</p>

Intake Call Coordinator for Personal Injury/ Medical Malpractice Law Firm

Ligori & Ligori, Attorneys At Law

<div><div><b>About the Job:</b></div><ul><li>
The Law Office of Ligori &amp; Ligori seeks a strong Intake Specialist.</li><li>
Responsible for answering all intake calls and completing intake questions with clients, as well as providing high levels of service to ensure we have a good first impression.</li><li>
Responsible for screening all calls and finding out if the client would prefer an intake specialist visit to their home, an office appointment, or email documents.</li><li>
If the case appears to have issues schedule the client to visit the office and partner with the supervisor.</li><li>
Required to send email to the supervisor, and other intake specialists on every intake call for follow-up. Include attorneys if the cases are catastrophic, or if an attorney&rsquo;s opinion is needed.</li><li>
Add client contact information into Prolaw with new intake, and import the email into the events tab.</li><li>
Once we obtain signed contracts on the new case, open the matter in Prolaw, create pre-suit checklist, and complete section one for intake.</li><li>
Once we receive the driver&rsquo;s exchange, send the driver&rsquo;s exchange to PIG to verify insurance coverage.</li><li>
Follow up with the client regarding which doctor they chose and the status of property damage.</li><li>
If the client does not have a treating physician, send the client a list of doctors near their home or work.</li><li>
Update intake spreadsheet per case, every day through the day.</li><li>
Follow up with PIG regarding insurance verification.</li><li>
Print the intake email and keep it on the desk until the case is signed.</li><li>
Set up and clean up conference rooms when the firm hosts mediations or depositions.</li></ul><div><br>
<b>
Our Values:</b><br>
We are a family-friendly law firm that strongly believes in teamwork and taking care of each other. Our core values are the center of our family and the reason for our success. We believe in being Humble, Hungry, and Smart. So, if you are looking for a long-term career where you can be impactful and make a difference, join us today.<br>
<br>
<b>Qualifications:</b></div><ul><li>
Exceptional written and oral skills.</li><li>
Strong computer and software skills.</li><li>
Strong problem-solving and critical thinking.</li><li>
Highly organized with a major focus on attention to details.</li><li>
Customer service oriented.</li><li>
Good time management.</li><li>
Ability to be flexible and adapt to different situations.</li><li>
High sense of urgency.</li><li>
Must be Bilingual (English - Spanish).</li><li>
Team player.</li></ul><div><br>
<b>
About the Company</b></div><div>
We are personal injury lawyers that have dedicated our careers to helping those who have been harmed by others. We help our clients receive restitution for their injuries and losses. It is our privilege to offer our legal experience to clients from all over Florida that need assistance in recovering damages for their injuries. Main office located in Tampa, Florida.<br>
</div><div><b>
About Ligori &amp; Ligori Attorneys at Law</b></div><div>
We are personal injury lawyers that have dedicated our careers to helping those who have been harmed by others. We help our clients receive restitution for their injuries and losses. It is our privilege to offer our legal experience to clients from all over Florida that need assistance in recovering damages for their injuries. Main office located in Tampa, Florida.</div><br>
<b>
About Ligori &amp; Ligori Attorneys at Law:</b><p><br>
We are personal injury lawyers that have dedicated our careers to helping those who have been harmed by others. We help our clients receive restitution for their injuries and losses. It is our privilege to offer our legal experience to clients from all over Florida that need assistance in recovering damages for their injuries. Main office located in Tampa, Florida.</p></div>

Intake Specialist

AleraCare

<p>Schedule: 9:00am-5:30pm; Monday - Friday<br/></p><p>Clinic location: 5350 East High Street Suite 300 Phoenix, AZ 85054<br/></p><p>Objective:<br/></p><p>Under moderate supervision, the Scheduling Intake Coordinator I is responsible for coordinating and managing all aspects of patient scheduling within the infusion center. This role ensures patients are scheduled accurately for labs, evaluation and management (E/M) visits (telehealth and in-office), infusions, injections, and financial assistance facilitation. This position plays a critical role in maintaining seamless communication between providers, payers, patients, and internal clinic operations to ensure timely and accurate patient care while strictly adhering to AleraCare&rsquo;s scheduling policies and insurance/copay assistance requirements.<br/></p><p>Essential Duties<br/></p><ul><li>Schedule patient appointments for lab testing, telehealth and in office E/M visits, and drug infusion and injection treatments based on clinic availability and medication shipment dates.</li></ul><ul><li>Provide accurate appointment information, assist with rescheduling, and ensure continuity of care.</li></ul><ul><li>Assist with cancellation management and urgent rescheduling needs.</li></ul><ul><li>Contact physician offices to request missing clinical notes, lab results, or prescription refills.</li></ul><ul><li>Inform patients of insurance coverage details, out-of-pocket expenses, and secure financial assistance.</li></ul><ul><li>Enroll eligible patients in copay assistance programs and research other available financial support resources.</li></ul><ul><li>Collaborate with other intake groups, authorization, and billing teams to ensure scheduling accuracy and compliance.</li></ul><ul><li>Serves as the main point of contact for inbound telephone calls from providers, payers, and patients, routing appropriately and addressing inquiries professionally.</li></ul><ul><li>Receive and manage medication shipments from inventory within the clinic setting, adhering to company policy and safety standards.</li></ul><ul><li>Maintain accurate documentation of all communications, transactions, and patient account details.</li></ul><ul><li>Participate in departmental PI (Performance Improvement) activities as requested.</li></ul><ul><li>Follow all agency and departmental policies and procedures and ensure compliance with accrediting bodies, state, federal, OSHA, and other regulatory standards.</li></ul><p>Position Requirements<br/></p><p>Basic Qualifications<br/></p><ul><li>High school diploma or equivalent.</li></ul><ul><li>2+ years of experience in a medical office, specialty pharmacy, infusion center, or healthcare intake setting.</li></ul><ul><li>Strong verbal and written communication skills, interpersonal relationship skills, and problem-solving ability.</li></ul><ul><li>Proficiency with EMR systems and insurance portals.</li></ul><ul><li>Knowledge of insurance benefits, prior authorization, and copay assistance program processes.</li></ul><ul><li>Excellent organizational, time management, and multitasking skills.</li></ul><p>Work Environment Office and clinical setting. This position will be based in a clinic environment.<br/></p><p>Physical Demands<br/></p><ul><li>Repetitive use of hands and fingers (e.g., computer keyboards, telephones, filing).</li></ul><ul><li>Sitting or standing for extended periods of time.</li></ul><ul><li>Normal range of hearing and vision to perform work and communicate.</li></ul><ul><li>Stooping or kneeling as needed (e.g., to access lower shelves or retrieve items from the floor).</li></ul><ul><li>Lifting and carrying loads up to 40 pounds for inventory management and clinic support.</li></ul><ul><li>Reaching above shelves.</li></ul><p>Educational Qualifications<br/></p><ul><li>High School Diploma or equivalent</li></ul><p>Work Authorization Requirements Authorized to work in the USA.<br/></p><p>EEO Statement<br/></p><p>The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.<br/></p><p>Other Duties Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.<br/></p><p>Benefits:<br/></p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person<br/></p>

Scheduling Coordinator

Zinda Law Group

<div><p>Our Mission &ndash; Justice for All. Life Changing Results.</p><p></p><p><b><br>
Position Overview:</b>
<br>
Are you interested in gaining hands-on experience in the legal field? Join our dynamic team as a Personal Injury Intake Specialist and play a vital role in helping clients during challenging times. In this role, you will be the first point of contact for individuals seeking legal assistance, guiding them through the initial steps of their case and helping them get the representation they deserve.</p><p></p><p><b><br>
What You&rsquo;ll Do:</b></p>
<ul>
<li>Conduct phone-based client intake to gather details and assess case viability.</li>
<li>Build rapport with potential clients and ensure a smooth onboarding process.</li>
<li>Collaborate with our team to ensure accurate documentation and follow-ups.</li>
<li>Gain valuable insights into how a personal injury law firm operates.</li></ul><br>
<p></p>
<p><b>
What We&rsquo;re Looking For:</b></p>
<ul>
<li>Excellent communication and active listening skills.</li>
<li>A compassionate, client-focused attitude.</li>
<li>Strong organizational and multitasking abilities.</li>
<li>Interest in law, legal studies, or related fields.</li></ul><br>
<p></p>
<p><b>
Compensation &amp; Benefits:</b></p>
<ul>
<li>Salary commensurate with experience</li>
<li>Paid time off (20 days)</li>
<li>Medical, vision &amp; dental insurance (100% of Base medical plan covered by the firm)</li>
<li>Simple IRA with up to 3% company match</li>
<li>Opportunities for ongoing training and mentoring by our outstanding team</li>
<li>Opportunities to advance and grow within the firm</li></ul><br>
<p></p>
<p><b>
Our core principles are:</b></p>
<ul>
<li>Excellence Always</li>
<li>We All Take Out the Trash</li>
<li>Data-Driven Results</li>
<li>We Outwork Our Opponents</li></ul><br>
<p></p>
<p>
This role is ideal for those looking to kick-start their legal career or gain meaningful experience in a professional law firm setting. Apply today to be part of a team that makes a difference!</p><p></p><p><br>
To apply, please submit your resume and cover letter.</p><p></p><p><br>
We will be accepting applications on an ongoing basis until a candidate is selected for the position.<br>
</p><p></p><br>
<p>Zinda Law Group is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected status as required by applicable law.</p><p></p><p><br>
By submitting this application, I understand Zinda Law Group may use review publicly available information about me in order to assess my suitability for employment.</p></div>

Personify Health

<div>Overview:
<div><b>
Who We Are</b></div><div>
Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we&rsquo;re shaping a healthier, more engaged future.</div>
Responsibilities:
<h3 class="jobSectionHeader"><b>Ready to Be the First Point of Excellence in Our Utilization Management Process?</b></h3><div>
We're seeking a detail-oriented professional who understands that exceptional customer service sets the foundation for quality healthcare management. As our Intake Specialist, you'll handle customer requests with precision while gathering critical information that supports our utilization management decision-making process.</div><div></div><div><b><br>
What makes this role different</b></div><div></div><div><br>
&#10003; <b>First impression impact:</b> Serve as initial point of contact, setting tone for positive customer experience throughout the process</div><div>
&#10003; <b>Process expertise:</b> Master pre-certification processes while providing accurate information to internal and external customers</div><div>
&#10003; <b>Data integrity:</b> Ensure complete documentation and data accuracy that supports downstream decision-making</div><div>
&#10003; <b>High-volume excellence:</b> Meet productivity and quality standards while maintaining attention to detail in fast-paced environment</div><div></div><h3 class="jobSectionHeader"><b><br>
What You'll Actually Do</b></h3><div><b>
Manage customer interactions:</b> Respond to and route all incoming customer requests while providing accurate information about pre-certification processes via phone, fax, and various systems.</div><div></div><div><b><br>
Gather critical information:</b> Collect demographic, non-clinical, and provider data for pre-certification using multiple computer software programs and communication channels.</div><div></div><div><b><br>
Review and route requests:</b> Analyze service requests and manage them efficiently, involving appropriate departments as needed for optimal resolution.</div><div></div><div><b><br>
Maintain documentation:</b> Perform comprehensive data entry, maintain complete case information, assist in document maintenance, compile monthly reports, and manage logs and files.</div><div></div><div><b><br>
Meet performance standards:</b> Achieve productivity, quality, and turnaround time requirements on daily, weekly, and monthly basis while supporting team excellence.</div>
Qualifications:
<h3 class="jobSectionHeader"><b>What You Bring to Our Mission</b></h3><div><b>
The service foundation:</b></div><ul><li>
Prior experience in customer service and/or medical background</li><li>
Prior insurance and/or claims background preferred</li><li>
Associate degree preferred in business, management, or related field</li><li>
Experience in medical front office, hospital patient intake, or medical claims processing</li></ul><div><b>
The technical expertise:</b></div><ul><li>
Strong written and verbal communication skills</li><li>
Proficiency in Microsoft Excel, Word, and Outlook</li><li>
Accurate data entry skills with attention to detail</li><li>
Ability to organize, prioritize, and multitask in fast-paced environment</li></ul><div><b>
The professional qualities:</b></div><ul><li>
Ability to manage high volumes of customer service requests</li><li>
Demonstrate ability to work independently with excellent judgment</li><li>
Capability to maintain regular, punctual attendance</li><li>
Strong commitment to accuracy and quality in all interactions</li></ul><div><b>
Ready to create a healthier world?</b> We're ready for you.</div><p></p><p><i><br>
No candidate will meet every single desired qualification. If your experience looks a little different from what we&rsquo;ve identified and you think you can bring value to the role, we&rsquo;d love to learn more about you!</i></p><div></div><div><br>
Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.</div><p></p><p><br>
We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.</p></div>

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3152 intake coordinator jobs NEAR_ME

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