intake coordinator

Haines Law Group, APC

<p><b>Job Description</b></p><p>Haines Law Group, a plaintiff-side employment law firm located in El Segundo, is looking for a full-time legal Intake Coordinator to serve as one of the first points of contact for prospective clients. The Intake Coordinator will support the efficient and effective administration of the intake department, evaluate potential cases, and provide essential support to the lead attorneys. <b>The candidate must be fully bilingual, fluent in both English and Spanish. </b></p><p><b>Key Role:</b></p><ul><li>Execute all aspects of intake logistics including scheduling appointments, calendaring, preparing intake documents and reports, and executing necessary steps as outlined by lead attorneys</li><li>Conduct comprehensive preliminary screening of prospective cases</li><li>Assess viability of cases based on established standards / guidelines</li><li>Prepare summarized findings and recommendations for leadership team</li><li>Perform comprehensive review and analysis of wage and hour documentation</li><li>Maintain updated and organized intake database</li><li>Meet regularly with key attorneys</li><li>Conduct follow-up with prospective clients as required within established timeline</li><li>Relay accurate and thorough information to clients regarding the intake and class action litigation process</li><li>Serve as Spanish translator</li></ul><p><b>Required Knowledge, Skills and Abilities:</b></p><ul><li><b>Must be fluent in Spanish</b></li><li>Must be highly organized and reliable, self-motivated and detail oriented</li><li>Exhibit strong communication skills and the ability to distill information and communicate effectively</li><li>Must possess strong interpersonal skills and help prospective clients feel at ease</li><li>Must have exceptional organizational skills to manage high intake volume, and handle pipeline from beginning to end, for both external referrals and in-house client calls</li><li>Must possess strong critical thinking and problem-solving skills, and exhibit high degree of resourcefulness</li><li>Must have positive attitude and commit to a high standard of ethical and professional conduct</li><li>Ability to work well independently and effectively as a member of a team</li><li>Ability to analyze data, consolidate information and make clear and compelling data-driven recommendations</li><li>Expected to exercise initiative, independent judgment and skill while carrying out recurring duties and developing and strengthening systems</li><li>Strong ability to communicate verbally and write effectively in English and in Spanish</li><li>Proficient with Microsoft Office (Excel, MS Word and Outlook)</li></ul><p><b>Salary:</b> Starting at $20 per hour</p><p><b>Benefits:</b></p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li><li>Annual discretionary bonus</li><li>Quarterly and annual incentive pay for meeting department goals</li></ul><p><b>Language: </b>Spanish - Fluent (Required)</p><p>Job Type: Full-time</p><p>Pay: From $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Language:</p><ul><li>Spanish fluently (Required)</li></ul><p>Ability to Commute:</p><ul><li>El Segundo, CA 90245 (Required)</li></ul><p>Work Location: In person</p>

Intake Coordinator

Vivie

<p></p><div><p><b>Schedule:</b><b> </b>Full Time &ndash; 64 hours/pay period &ndash; Thursday to Sunday &ndash; 8 a.m. to 4:30 p.m.</p>
<p><b><i>
Work from anywhere in MN, ND, or WI </i></b>(On-site training at one of our Home Health branches required)</p>
<p>
As a Clinical Intake Coordinator, you&rsquo;ll ensure every client receives prompt, accurate, and compassionate service. This role is responsible for building strong referral partnerships, capturing high-quality client data, and supporting our home and community-based services. Your attention to detail and commitment to service will support timely care delivery, making you a critical part of Vivie&rsquo;s client experience and operational excellence.</p>
<p>
At Vivie, we value our people and offer a competitive pay range of $26.15/hr. to $29.32/hr. (hourly non-exempt) based on qualifications, experience, and location. Our comprehensive benefits package includes health coverage, flexible schedules, and professional growth opportunities.</p>
<p>
As a Clinical Intake Coordinator, you will:</p>
<ul>
<li>Manage End-to-End Referral Process &ndash; Receive and evaluate referrals from physicians, hospitals, and other sources. Review medical records and clinical documentation to assess service eligibility, request missing information as needed, and ensure timely, accurate data collection to support seamless handoff to clinical admissions or care teams.</li>
<li>Nurture Referrals &amp; Follow-Up &ndash; Maintain regular contact with patients, families, and referral sources to support and guide referrals through the pre-admission process. Monitor patient status (e.g., discharge plans, condition changes) to ensure alignment with admission criteria and readiness for care. Track pending referrals and coordinating with clinical teams to facilitate timely care initiation.</li>
<li>Ensure Accurate Documentation &amp; EMR Management &ndash; Collect, verify, and securely enter patient data into the EMR in alignment with HIPAA and organizational standards. Confirm that all intake documentation meets clinical, regulatory, and payer requirements to support eligibility and readiness for services.</li>
<li>Foster Cross-Functional Collaboration &ndash; Partner with Sales and Outreach teams to share insights on referral trends, provider preferences, and emerging opportunities. Collaborate with operational teams to ensure smooth transitions into care and promote continuity across the patient journey.</li>
<li>Serve as a Trusted First Point of Contact &ndash; Field and triage calls from prospective clients, families, and professionals with empathy and expertise. Provide clear guidance on available services, eligibility criteria, and the referral process, while acting as a clinical resource and partner to referral sources.</li>
<li>Other Duties as Assigned &ndash; Contribute to continuous improvement by offering feedback on referral workflows and system efficiency. Participate in ongoing training and development to maintain clinical competence and stay current with regulatory standards. The responsibilities listed above represent the nature and scope of this role but are not all inclusive.</li>
</ul>
<p>This job also requires:</p>
<ul>
<li>Licensed Practical Nurse (LPN) in Minnesota and/or North Dakota.</li>
<li>Strong organizational skills with the ability to manage multiple priorities independently.</li>
<li>Excellent attention to detail and data accuracy.</li>
<li>Strong communication and customer service skills.</li>
<li>Ability to pass state mandated background checks.</li>
<li>Physical capability to perform all essential job functions.</li>
<li>Ability to read, write, and speak English to ensure effective communication with team members, clients, and visitors.</li>
</ul>
<p>Additional Details:</p>
<ul>
<li>Employment Type: Hourly, Non-Exempt</li>
<li>Department: Administration</li>
<li>Travel Requirements: No</li>
<li>This role does not include supervisory responsibilities.</li>
</ul><p></p><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Clinical Intake Coordinator (LPN) - Full Time

Mission Healthcare

<div><div><p>Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission&mdash;to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with <b>C</b>ompassion, <b>A</b>ccountability, <b>R</b>espect, <b>E</b>xcellence and <b>S</b>ervice <b>(CARES), </b>Mission Healthcare's core values. By joining our team, you will have the opportunity to impact patient's lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!</p>
<p><b>
Benefits for Eligible Employees</b><br>
<b>Available to FT, PT and PRN:</b></p>
<ul>
<li>401(k) retirement savings plan</li>
<li>Mileage reimbursement</li>
<li>Employee Assistance Program (EAP)</li>
<li>Paid vacation, sick leave, and holidays</li>
</ul>
<p><b>Additional FT Benefits:</b></p>
<ul>
<li>Medical, dental, and vision insurance</li>
<li>Flexible Spending &amp; Health Savings Accounts</li>
<li>Disability, life, and AD&amp;D insurance</li>
<li>Pet insurance</li>
</ul></div><div><b>Pay range (depending on experience): $25-28/hr</b></div>
<div>
<div></div><div><b>Schedule/Shift</b>: FT, M-F, Day Shift</div>
<div></div>
<div><b>Location:</b> San Diego, CA<br>
</div>
</div><div><div><b>Responsibilities:</b></div>
<ul><li>Retrieve referrals in a timely manner from Forcura, ECIN, or other means of submission.</li>
<li>Immediately initiates data entry and begins insurance authorization process.</li>
<li>Arranges and schedules transportation (as needed), Durable Medical Equipment (DME), and Medication delivery (initiate workflow for RN to order meds).</li>
<li>Contacts families and patients to coordinate the Start of Care or initiation visit, and delivery of Medications and DME.</li>
<li>Schedules initiation visit as well as SOC visit in HCHB and sends visit to RN/LVN device so they can initiate care.</li>
</ul><div><b>Qualifications:</b></div>
<ul><li>High school graduate.</li>
<li>Valid state Medical Assistant (MA) certification</li>
<li>Minimum of 2 years of health care experience required.</li>
<li>Must have knowledge of the purpose and function of hospice and diagnosis acceptable to Hospice setting.</li>
<li>Proficient in word processing, desktop publishing and spreadsheet software.</li>
</ul></div><div><div>See what Mission has to offer! Click Here.</div>
<div></div>
<div>At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.</div>
<div></div>
<div>Equal Opportunity:</div>
<div>We are proud to be an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need.</div>
<div></div>
<div>Accessibility Commitment:</div>
<div>We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.</div>
<div></div>
<div>Inclusion Efforts:</div>
<div>We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.</div>
<div></div>
<div>Your Voice Matters:</div>
<div>Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.<br>
<br>
Communication Consent:<br>
By submitting an application, you acknowledge and consent to receive communications&mdash;including emails, phone calls, and text messages&mdash;from Mission Healthcare and its recruiters regarding your application and potential employment opportunities. You may opt out of text messages at any time by responding with &quot;STOP&quot;.</div>
<div></div>
<div><b>Let Better Growth Come To You!</b></div></div></div>

Home Health Intake Coordinator (MA)

DiPasquale Moore

<div><p><b>Administrative Intake Specialist</b><br>
Kansas City, MO<br>
<br>
<b>Overview</b></p><p>
We are seeking a detail-oriented and organized Administrative Intake Specialist to join our team. This role plays a critical part in supporting the intake process by ensuring case accuracy, proper documentation, timely communication, and efficient assignment of cases to attorneys and investigators. The Administrative Intake Specialist will also assist with referrals, client communications, and various administrative projects to ensure a smooth workflow within the department.</p><p><b>
Key Responsibilities</b></p><ul><li><p>
Verify accuracy of case information, including confirming correct Representation Agreements and correcting errors when necessary.</p></li><li><p>
Send assignment emails to ensure cases are distributed to attorneys in a timely manner.</p></li><li><p>
Escalate cases involving catastrophic injuries to the appropriate attorney for assignment.</p></li><li><p>
Monitor incoming emails, ensure they are addressed, and notify Intake Specialists if follow-up calls are needed.</p></li><li><p>
Review referrals in Lexamica, generate new client emails, and ensure intake teams follow up with prospective clients.</p></li><li><p>
Provide ongoing updates in Lexamica to keep referral partners informed of case status.</p></li><li><p>
Distribute completed referrals from Intake to appropriate contacts.</p></li><li><p>
Update Representation Agreements as needed.</p></li><li><p>
Assign cases and provide support by making calls if Intake requires assistance.</p></li><li><p>
Manage attorney task requests by scheduling them on investigators&rsquo; Outlook calendars and notifying investigators directly.</p></li><li><p>
Prepare and mail letters to potential clients.</p></li><li><p>
Send Representation Agreements to partner firms for Nursing Home and MT cases when necessary.</p></li><li><p>
Assist with special projects or provide additional support when the Intake team requires help.</p></li></ul><p></p><p><b><br>
Qualifications</b></p><ul><li><p>
Strong attention to detail and accuracy in handling case-related documentation.</p></li><li><p>
Excellent written and verbal communication skills.</p></li><li><p>
Highly organized with the ability to prioritize multiple tasks.</p></li><li><p>
Proficiency with email, Outlook calendar management, and case management software.</p></li><li><p>
Ability to work collaboratively with attorneys, investigators, and intake specialists.</p></li></ul><p></p><p><b><br>
What We&rsquo;re Looking For</b><br>
<br>
An organized, reliable team player who thrives in a fast-paced environment and ensures accuracy in every step of the intake process. The ideal candidate is proactive, detail-driven, and committed to supporting both clients and internal teams with professionalism.</p><p>
</p><p>vXvKbrbb6l</p></div>

Administrative Intake Specialist

Jacoby & Meyers

<div></div><div><div><div><b>Intake Attorney Job Description</b></div><div></div><div>
Do you want to LOVE where you work and get full training to do it?</div><div></div><div>
Jacoby &amp; Meyers is the nation's preeminent law firm protecting consumers since 1972. We are currently seeking a smart and determined <b>Intake Attorney</b> to join our growing team. At Jacoby &amp; Meyers, every single employee gets to make an impact. Our values guide the way we work with each other. It's a culture where you have the freedom to experiment and push your talents as far as they can go.</div><div></div><div><b>
Job Title</b>: Intake Attorney</div><div><b>
Type of Position:</b> Full Time</div><div><b>
Location: </b>Remote</div><div><b>
Pay:</b> <b>$90k- $140k Plus Bonus</b></div><div></div><div><b>
Job Description</b>:</div><div>
The Intake Attorney is a client-facing role within the firm&rsquo;s Intake Department, focused on consulting with qualified prospective clients and supporting intake staff in converting cases into retained matters. This position conducts phone consultations, addresses legal and procedural questions, and guides clients through the retainer process to secure signed agreements. The Intake Attorney also manages follow-up on pending retainers, reviews declined inquiries for potential missed opportunities, and assists retained clients with post-sign-up questions related to engagement terms. This role does not carry an active caseload and is dedicated to intake conversion, quality control, and client experience.</div><div></div><div>
Core duties and responsibilities include the following. Other duties may be assigned:</div><ul><li>
Be readily available to receive warm transfers from Intake Agents when a qualified prospective client requests to speak directly with an attorney prior to making a retention decision, or return calls at a pre-arranged time when immediate transfer is not possible.</li><li>
Accept warm transfers from Intake Agents when a prospective client is qualified, but the agent is unable to close the case on the initial call, and the client agrees to speak with an attorney, either immediately or via a scheduled callback to ensure timely attorney consultation and maximize conversion.</li><li>
Conduct attorney phone calls focused on addressing client concerns, explaining legal options, and reinforcing the value of representation to facilitate case retention.</li><li>
Convert qualified prospective clients into signed clients by confidently walking them through the retainer agreement, explaining the signing process, and answering legal and procedural questions.</li><li>
Work with department supervisors to ensure that all clients or prospective clients receive stellar customer service and continually look for ways to optimize the process to get clients to sign up on the first call.</li><li>
Manage and execute structured follow-up outreach for pending retainers, including reviewing previously sent agreements and conducting same-day or next-business-day outbound calls to re-engage qualified prospective clients who were unable to sign at the time of consultation or requested additional time to consider retention, with the goal of maximizing conversion.</li><li>
Conduct daily reviews of turned-down leads using Intake&rsquo;s qualification criteria to identify potential missed opportunities, and proactively re-contact requalified prospects to reassess interest, clarify eligibility, and secure retainers when appropriate.</li><li>
Serve as an attorney resource for retained clients who have post-signup questions regarding their retainer agreement, fees, or engagement terms, providing clarification and support while coordinating with downstream departments as needed, without managing an active caseload.</li></ul><div><b>
Requirements:</b></div><ul><li>
Admission to the California Bar</li><li>
Able to use independent judgement to evaluate viability of case &amp; whether the firm should accept the case</li><li>
Excellent analytical, oral, and written communication skills and attention to detail</li><li>
Ability to work independently in a fast-paced, high-volume practice</li><li>
Must be organized and able to manage competing priorities</li></ul><div><b>
What We Offer:</b></div><ul><li>
Unlimited Time Off (FTO) for Attorney and Executive positions</li><li>
Medical, Dental, Vision and Pet Insurance</li><li>
401(k) with Company Match</li><li>
Company-paid Life Insurance and AD&amp;D Coverage, Voluntary Life Insurance</li><li>
Short-term and Long-term Disability</li><li>
Employee Assistance and Travel Assistance Programs</li><li>
Health FSA and Dependent Care FSA</li><li>
Accident Insurance</li><li>
Commuter Transportation Incentive</li><li>
Cell Phone and Internet Stipend</li><li>
Fully-paid parking</li><li>
Learning and Development Programs</li><li>
1X1 Leadership Coaching</li><li>
Voluntary Critical Illness Insurance</li><li>
Remote Positions</li></ul><div><b>
About J&amp;M:</b></div><div>
Jacoby &amp; Meyers was founded in 1972 with the intention of making the legal system more accessible to the average person. Now, more than 50 years later, we continue to help people get the justice and compensation they deserve. Specializing in all types of accident claims, including automobile, motorcycle, bicycle, Uber/Lyft, or trucking accidents, slip and falls, dog bites, construction accidents and other wrongful conduct, the attorneys at Jacoby &amp; Meyers have recovered over a billion dollars for their clients' personal injury and wrongful death claims caused by the negligence of a third party.</div><div></div><div><b>
REQUIRED:</b> Resume, Pay Expectation</div><div><i>
Jacoby &amp; Meyers is an Equal Opportunity Employer.</i></div></div></div>

Intake Attorney

Tort Intake Professionals

<div>Description:<p><br>
</p><p><b>Why Join Us?</b></p><p>
At Tort Intake Professionals, your work is more than a job, it&rsquo;s a mission rooted in justice and compassion. You&rsquo;ll help people through some of the most difficult moments of their lives, ensuring their stories are heard with accuracy, empathy, and respect. Every case is a chance to restore dignity, and your role makes that possible.</p><p><b>
About the Role</b></p><p>
The Legal Intake Agent serves as the initial point of contact for individuals seeking legal assistance in mass lawsuits. This role involves conducting structured interviews to determine whether potential clients meet the eligibility criteria for participation. Once qualified, individuals are seamlessly transferred to the appropriate legal team for further evaluation.</p><p>
This position requires strong communication skills, professionalism, and the ability to establish trust quickly over the phone. Representing a network of law firms, the Legal Intake Agent plays a critical role in supporting individuals who have been affected by harmful products, corporate negligence, or other large-scale issues.</p><p>
The ideal candidate is adaptable and comfortable in a fast-paced, performance-based environment, with strong attention to detail and the ability to accurately document legally sensitive information. A proactive mindset and commitment to client service are essential for success in this role.</p><p><b>
What you&rsquo;ll do</b>:</p><ul><li>
Make a high volume of outbound phone calls to warm (opt-in) potential new clients</li><li>
Direct the initial engagement by identifying client needs, applying qualifying criteria, and providing appropriate information based on geographic and case requirements</li><li>
Communicate clearly and accurately with management and support staff regarding the facts of each potential case</li><li>
Send, receive, and accurately document legally required intake materials</li><li>
Handle legally sensitive files with a high degree of attention to detail, integrity, professionalism, and adherence to established processes</li></ul>
Requirements:<br>
<p></p><ul><li>
Minimum of 18 years or older</li><li>
3 years experience in legal intake, sales, or a call center environment <b>preferred</b></li><li>
Associates degree <b>preferred</b></li><li>
Excellent verbal and written communication skills</li><li>
Strong customer service orientation and ability to multitask effectively</li><li>
Familiarity with data entry and CRM systems</li><li>
Ability to adapt to frequent changes in processes and case criteria</li><li>
High attention to detail and professionalism in handling confidential information</li><li>
Must be legally authorized to work in the United States. This position requires verification of employment eligibility in accordance with federal law, and participation in E-Verify.</li></ul><p><b>
Perks of Joining our Team</b></p><ul><li>
Comprehensive Health Coverage &ndash; Medical, dental, and vision plans tailored to support your wellbeing</li><li>
Paid Time Off &ndash; Generous PTO to help you recharge</li><li>
Bonuses- Recognition for your hard work and impact</li></ul><p><b>
Schedule: </b>Full-Time</p><p><b>
Compensation:</b> $25 Hourly</p><p><i>
Tort Intake Professionals is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.</i></p><p><i>
Employment is contingent upon the successful completion of a background check. Final hiring decisions will reflect the outcome of this screening process.</i></p></div>

Intake Agent - Phoenix

Lutheran SeniorLife

<div>Overview:
<div>
Enrollment Manager</div><div></div><div><br>
LIFE Armstrong<br>
Located in Kitanning, PA, Lawrence County</div><div></div><div><br>
Full-time 8:30 a.m. to 5:00 p.m.</div><div></div><div><br>
Lutheran SeniorLife provides a comprehensive array of community-based health and social service programs throughout western Pennsylvania.</div><div>
Our services include LIFE (Living Independence for the Elderly); skilled nursing, home health; personal care; adoption &amp; foster care; assisted living; adult day services; memory care; hospice; palliative care; residential living; affordable housing; home safety monitoring; Meals on Wheels; rehabilitation services and private duty.</div><div></div><div><br>
LIFE is a program that serves county residents living in Armstrong, Butler, Beaver and Lawrence Counties. It is an all-inclusive comprehensive program that helps individuals maintain their independence in their home and community through supportive services. The LIFE programs offer an array of person-centered services from medical care to adult day supports with the primary goal of allowing individuals to remain in their own home.</div><div></div><div><br>
The Enrollment Manager is a confidential position that oversees and manages the assigned Enrollment Department, which includes the supervision of the Intake Coordinator(s). This position is responsible for ensuring all enrollment processes are occurring in a timely manner and in accordance with regulatory requirements. A major component of this position is managing and meeting growth and operating targets.</div>
Qualifications:
<div>
Enrollment Manager qualifications include:</div><br>
<div></div><ul><li>
1-2 years supervisory experience and/or equivalent education and training related to health care management.</li><li>
At least one year experience with a frail or elderly population.</li><li>
Working knowledge of computers, Microsoft Word and Excel required.</li></ul><div><b>
Benefits</b></div><div></div><div><br>
Lutheran SeniorLife offers a variety of benefits to employees and their families, as applicable, including but not limited to:<br>
*based on employment status*</div><br>
<div></div><ul><li>
Competitive Wages, Hiring Incentives, Generous Paid Time Off, Bereavement Leave &amp; Paid Holidays</li><li>
Individual Coverage Health Reimbursement Arrangement (ICHRA) health benefits solution. ICHRA provides larger flexibility and customization in medical plan options while still providing the tax benefits of a group plan.</li><li>
Dental, Vision, Life Insurance, and Long-Term Disability plans.</li><li>
Voluntary Suite of Benefits Available at Low Group Rates, including Short-Term Disability, Critical Illness, Hospital Indemnity, Accident Insurance, Identity Theft Protection, Legal Services, Pet Insurance, and Additional Life Insurance Options</li><li>
Employer-sponsored child care benefits.</li><li>
Immediate eligibility to participate in the employer-sponsored retirement savings plan</li><li>
FSA availability, depending on the individual health plan selected</li><li>
Total Wellness and WorkLife Balance resources, discounts, programs</li><li>
Tuition Reimbursement and Mileage Reimbursement for Eligible Employees</li><li>
Career Success - coaching, training, internships and recognition program</li></ul><div><b>
Lutheran SeniorLife and its affiliates are equal opportunity employers.</b></div><br>
<div></div>
Shift: Daylight Typical Work Hours: 8:30 a.m. to 5:00 p.m.</div>

Enrollment Manager

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