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integrated billing analyst ii

V2X Inc

<div>
 Overview The Integrated Billing Analyst II will report directly to the Integrated Billing Supervisor and will work closely with various departments to ensure accurate and timely billing processes. This role involves creating invoices, reconciling costs, maintaining accounting records, and supporting both internal and external audits. The position requires flexibility with working hours, including mandatory overtime during peak periods, weekends, and late hours until the implementation of new software and/or processes is completed. Responsibilities Billing Responsibilities: Create invoices with supporting documents, research and reconcile costs for fixed-price and reimbursable billings. Perform Booked Cost to Billed Cost reconciliations for each contract. Coordinate with personnel from various departments to ensure complete and accurate documentation for billing and subsequent collection. Monitor and research costs, and request journal entries to ensure costs are accumulated correctly. Obtain Statements of Completion of Work (SOCOWs) and apply them to monthly billings as needed. Communicate with customers and personnel from various sites to gain and process accurate billing information. Assist during audits and periodic reporting. Ensure all tasks are performed according to company policy. Maintain strong order to cash responsibilities across multiple departments within the organization Maintain confidentiality of sensitive information and Company Proprietary data. Participate in other projects and initiatives as assigned. General Responsibilities: Exhibit positive, courteous, and professional behavior with customers, businesses, and co-workers. Assist co-workers and those in other departments to successfully perform job tasks and functions when necessary. Follow all safety policies and practices as established by the company and/or regulatory bodies. Other duties as assigned and or directed by management. Qualifications Education: Bachelor&rsquo;s degree in Accounting, Business, Finance, or a related field preferred. Certifications: Microsoft Office Experience: 2-3 years of experience in GL accounting and Government Contract accounting preferred. IFS, SAP, and Excel experience preferred Skills and Technology Used: Excellent communication, interpersonal, problem-solving, and time management skills. Strong attention to detail and follow-through skills. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients
</div>


Integrated Billing Analyst II

<div>
 Overview The Integrated Billing Analyst I will report directly to the Integrated Billing Supervisor and will work closely with various departments to ensure accurate and timely billing processes. This role involves creating invoices, reconciling costs, maintaining accounting records, and supporting both internal and external audits. The position requires flexibility with working hours, including mandatory overtime during peak periods, weekends, and late hours until the implementation of new software and/or processes is completed. Responsibilities Billing Responsibilities: Create invoices with supporting documents, research and reconcile costs for fixed-price and reimbursable billings. Perform Booked Cost to Billed Cost reconciliations for each contract. Coordinate with personnel from various departments to ensure complete and accurate documentation for billing and subsequent collection. Monitor and research costs, and request journal entries to ensure costs are accumulated correctly. Obtain Statements of Completion of Work (SOCOWs) and apply them to monthly billings as needed. Communicate with customers and personnel from various sites to gain and process accurate billing information. Assist during audits and periodic reporting. Ensure all tasks are performed according to company policy. Maintain strong order to cash responsibilities across multiple departments within the organization Maintain confidentiality of sensitive information and Company Proprietary data. Participate in other projects and initiatives as assigned. General Responsibilities: Exhibit positive, courteous, and professional behavior with customers, businesses, and co-workers. Assist co-workers and those in other departments to successfully perform job tasks and functions when necessary. Follow all safety policies and practices as established by the company and/or regulatory bodies. Other duties as assigned and or directed by management. Qualifications Education Bachelor&rsquo;s degree in Accounting, Business, Finance, or a related field preferred. Certifications Microsoft Office. Experience: 1-2 years of experience in GL accounting and Government Contract accounting preferred. IFS, SAP, and Excel experience preferred. Skills and Technology Used: Excellent communication, interpersonal, problem-solving, and time management skills. Strong attention to detail and follow-through skills. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients
</div>


Integrated Billing Analyst I

Zain

<div>About the Role<p><br>
The B2B Collection Analyst is responsible for supporting in the collection of outstanding payments from Enterprise B2B accounts. In addition, the B2B Collection Analyst is responsible for other aspects of collections, such as escalating customer issues regarding collection and conducting analysis on debt collection, account reconciliation and payment processing.</p><p></p><p>
Responsibilities:</p><ul><li><p>
Contact customers via phone or email to initiate collections efforts for outstanding accounts and negotiate payment agreements</p><ul><li>Escalate any customer issues or complaints regarding billing or collection to the enterprise collection department manager</li><li>Escalate customer credit issues to the enterprise collection department manager</li><li>Monitor assigned enterprise accounts and impending payments due and register whether these have been received</li><li>Support in identification of outstanding account receivables and overdue accounts</li><li>Investigate and record discrepancies between customer records and billing systems</li><li>Investigate historical data for debts and bills</li><li>Process payments and refunds and update account status records</li><li>Prepare reports on collection activities and progress based on established KPIs</li><li>Perform disconnections as per the policy and monitor auto-reconnection on payment</li><li>Suggest policies and procedures top optimize collection efforts within Zain B2B</li><li>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</li><li>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li><li>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities.</li></ul></li></ul>
What We Need From You<p><b><br>
Skills:</b></p><ul><li><p>
Ability to communicate, present and influence all levels of the organization</p><ul><li>Proven experience as a Collection Specialist or similar role</li><li>Excellent knowledge of billing procedures</li><li>Knowledge of various collection techniques</li><li>Comfortable working with targets</li><li>Knowledge of collection laws and regulations in Kuwait</li><li>Strong quantitative, analytical reasoning and modelling abilities</li><li>Strong problem-solving skills and ability to identify and frame key issues</li><li>Excellent relationship building skills with customers</li><li>Ability to analyze a situation and produce creative, original and useful solutions</li><li>Experience designing KPIs, reports, dashboards</li><li>Strong understanding of telecommunications products, trends and technology markets</li><li>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</li></ul></li></ul><p></p><p>
To be considered for the position, you will need to meet with all of the below requirements:</p><ul><li><p>
Bachelor's Degree required: Business, Accounting &amp;Marketing or a related field.</p></li><li><p>
0-3 years' experience in a related field.</p></li></ul></div><p></p>

B2B Collection

Zain Kuwait

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 The B2B Collection Analyst is responsible for supporting in the collection of outstanding payments from Enterprise B2B accounts. In addition, the B2B Collection Analyst is responsible for other aspects of collections, such as escalating customer issues regarding collection and conducting analysis on debt collection, account reconciliation and payment processing.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Contact customers via phone or email to initiate collections efforts for outstanding accounts and negotiate payment agreements
  </li>
  <li>
   Escalate any customer issues or complaints regarding billing or collection to the enterprise collection department manager
  </li>
  <li>
   Escalate customer credit issues to the enterprise collection department manager
  </li>
  <li>
   Monitor assigned enterprise accounts and impending payments due and register whether these have been received
  </li>
  <li>
   Support in identification of outstanding account receivables and overdue accounts
  </li>
  <li>
   Investigate and record discrepancies between customer records and billing systems
  </li>
  <li>
   Investigate historical data for debts and bills
  </li>
  <li>
   Process payments and refunds and update account status records
  </li>
  <li>
   Prepare reports on collection activities and progress based on established KPIs
  </li>
  <li>
   Perform disconnections as per the policy and monitor auto-reconnection on payment
  </li>
  <li>
   Suggest policies and procedures top optimize collection efforts within Zain B2B
  </li>
  <li>
   Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately
  </li>
  <li>
   Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait
  </li>
  <li>
   Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities.
   <br/>
   <br/>
  </li>
 </ul>
 What We Need From You
 <br/>
 <br/>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ability to communicate, present and influence all levels of the organization
  </li>
  <li>
   Proven experience as a Collection Specialist or similar role
  </li>
  <li>
   Excellent knowledge of billing procedures
  </li>
  <li>
   Knowledge of various collection techniques
  </li>
  <li>
   Comfortable working with targets
  </li>
  <li>
   Knowledge of collection laws and regulations in Kuwait
  </li>
  <li>
   Strong quantitative, analytical reasoning and modelling abilities
  </li>
  <li>
   Strong problem-solving skills and ability to identify and frame key issues
  </li>
  <li>
   Excellent relationship building skills with customers
  </li>
  <li>
   Ability to analyze a situation and produce creative, original and useful solutions
  </li>
  <li>
   Experience designing KPIs, reports, dashboards
  </li>
  <li>
   Strong understanding of telecommunications products, trends and technology markets
  </li>
  <li>
   Advanced MS Office skills (Excel, Word, PowerPoint, etc.)
   <br/>
   <br/>
  </li>
 </ul>
 To be considered for the position, you will need to meet with all of the below requirements:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s Degree required: Business, Accounting &amp;Marketing or a related field.
  </li>
  <li>
   0-3 years&rsquo; experience in a related field.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Application Process
  <br/>
  <br/>
 </strong>
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 <br/>
 <br/>
 <ul>
  <li>
   Resume/CV
  </li>
  <li>
   Passport-size photograph
  </li>
  <li>
   Highest Education Qualification
  </li>
  <li>
   Copy of Civil ID/Passport
  </li>
 </ul>
</div>


ZAIN1803 - B2B Collection

<div>Overview:
<div><b>
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</b></div><div><br>
</div><div>The Systems Administrator I monitors the Tier 1 and/or 2 server operations/performance using appropriate software applications and tools. The Administrators shall be the Helpdesk POC for all theater NIPR and SIPR enterprise systems issues, create and/or manage trouble tickets, and monitor status and report outages to NOC Operations. Program: OMDAC-SWACA</div><div></div><div><br>
You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.</div><div></div><div><b><br>
This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</b></div><div></div><div><br>
You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.</div>
Responsibilities:
<ul><li>Operates and maintains all aspects of server administration to include, but is not limited to, Active Directory Organization Units (OU), objects (Users, Computers, MAB), security groups, Windows File Server, Network Policy Server (NPS), Domain Host Configuration Protocol (DHCP), Print Server, Internet Information Services (IIS), Application Servers such as GemOne.</li><li>
Create, modify, and deactivate user accounts as necessary.</li><li>
Knowledge of configuring and troubleshooting Microsoft servers on NIPR, SIPR, and SIPR-REL.</li><li>
Management of Microsoft System Center Operations Manager (SCOM), Microsoft System Center Configuration Manager (SCCM).</li><li>
Utilize vSphere clients to conduct snapshots and monitor system availability.</li><li>
Perform regular maintenance, installing IAVA approved patches to enforce server security and maintain system availability.</li><li>
Maintains system hardening by following DISA Security Technical Implementation Guides (STIGs).</li><li>
Utilize AESMP ticketing system to document troubleshooting steps prior to completing and or escalating to the next level of support.</li><li>
Performs other duties and assignments as required</li></ul>
Qualifications:
<ul><li><b>Qualifications</b></li><li><b>
Security Clearance:</b><ul><li>
Requires an active Secret Clearance</li></ul></li><li><b>
Education / Certifications: </b><i>One-year related experience may be substituted for one year of education, if degree is required.</i><ul><li>
Associates Degree in Information Technology (IT) or a related field.</li><li>
This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li><li>
The authorized certifications for this job title are listed as follows:</li></ul></li><li><b>
BASELINE:</b><b>
</b><ul><li>Cisco: CCNA: Certified Network Associate - Security</li><li>
Cisco: CCNP: Certified Network Professional - Security</li><li>
CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>
CompTIA: CySA+ ce: Cybersecurity Analyst (<b>Cannot be used as a dual qualifier</b>)</li><li>
CompTIA: Security+ ce</li><li>
GIAC: GCED: Certified Enterprise Defender</li><li>
GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>
GIAC: GICSP: Industrial Cyber Security Professional</li><li>
GIAC: GSEC: Security Essentials</li><li>
ISACA: CISA: Certified Information Systems Auditor</li><li>
ISC2: CISSP (<b>or Associate</b>): Certified Information Systems Security Professional</li><li>
ISC2: SSCP: Systems Security Certified Practitioner</li></ul></li><li><b>
COMPUTING ENVIRONMENT (CE):</b><ul><li>
CompTIA: CySA+ ce: Cybersecurity Analyst (Cannot be used as a dual qualifier)</li><li>
CompTIA: Server+</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: MCSA: Windows 10</li><li>
Microsoft: MCSA: Windows Server 2012</li><li>
Microsoft: MCSA: Windows Server 2016</li><li>
Microsoft: MCSE: Cloud Platform and Infrastructure</li><li>
Microsoft: MCSE: Enterprise Devices and Apps</li><li>
Microsoft: MCSE: Private Cloud 2012</li><li>
Microsoft: MCSE: Server Infrastructure 2012</li><li>
Microsoft: MCT: Certified IT Professional</li><li>
Microsoft: MCT: Certified Systems Administrator</li><li>
Microsoft: 365 Certified: Endpoint Administrator Associate</li><li>
Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>
Microsoft: 365 Certified: Messaging Administrator Associate</li><li>
Microsoft: 365 Certified: Security Administrator Associate</li><li>
Microsoft: Certified: Azure Administrator Associate</li><li>
Microsoft: Certified: Azure Database Administrator Associate</li><li>
Microsoft: Certified: Azure Security Engineer Associate</li><li>
Microsoft: Certified: Azure Solutions Architect Expert</li><li>
Microsoft: Certified: Identity and Access Administrator Associate</li><li>
Microsoft: Certified: Information Protection Administrator Associate</li><li>
Microsoft: Certified: Security Operations Analyst Associate</li><li>
Microsoft: MCSA: SQL 2016 Database Admin</li><li>
Microsoft: MCSA: SQL 2016 Database BI Development</li><li>
Microsoft: MCSA: SQL 2016 Database Dev</li><li>
Microsoft: MCSE: Core Infrastructure</li><li>
Microsoft: MCSE: Database Management and Analytics</li><li>
Microsoft: MCSE: Productivity Solutions Expert</li></ul></li><li><b>
Experience:</b><ul><li>
The Systems Administrator I is required to be an expert in all functions of both IAT Level I and IAT Level II positions relating to a Windows Server operating system environment.</li><li>
The Systems Administrator I must be able to apply extensive knowledge of a variety of the IA field&rsquo;s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems.</li><li>
Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment.</li><li>
Must have at least five (5) years of practical experience working with Windows Server 2012 or higher operating systems (OS) and Active Directory tools.</li><li>
Candidate must possess a basic understanding of security principles and their application to an enterprise AD environment.</li><li>
Experience with a customer service-oriented company.</li></ul></li></ul><h4 class="jobSectionHeader"><b>
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</b></h4></div>

Systems Administrator I

C3EL

<div><h2 class="jobSectionHeader"><b>Overview:</b></h2>
<div>
<div><div><p><b>Job Title:</b> System Administrator Tier II Support</p>
<p><b>
Security Clearance:</b> Secret</p>
<p><b>
Location</b>: Camp Arifjan, Kuwait</p>
<p><b><i>
(Due to the nature of the work and contract requirements, U.S. Citizenship is required.</i></b>)</p><br>
<p></p>
</div>
</div></div><h2 class="jobSectionHeader"><b>Description:</b></h2>
<div>
<div><div><p>C3EL is seeking a System Administrator Tier II Support to join our team in Kuwait. In this role, you'll provide advanced administration, troubleshooting, and support for enterprise-level systems and networks. You'll ensure the stability, security, and performance of critical infrastructure by applying updates, monitoring server health, and leveraging enterprise management tools. As a key member of our technical team, you'll help maintain seamless operations while ensuring compliance with DoD standards and security requirements.</p>
<p><b>
Responsibilities will include, but not be limited to:</b></p>
<ul>
<li>Provide Tier II system administration support, including troubleshooting escalated issues from Tier I.</li>
<li>Monitor system health, performance, and availability, ensuring mission-critical systems remain operational.</li>
<li>Implement security patches, configuration changes, and updates to maintain compliance with DoD standards.</li>
<li>Manage Active Directory accounts, permissions, and group policies.</li>
<li>Perform routine server backups, disaster recovery procedures, and system restores when required.</li>
<li>Support the configuration and deployment of servers, storage systems, and enterprise applications.</li>
<li>Maintain and enforce best practices across systems and networks.</li>
<li>Collaborate with network, security, and help desk teams to resolve complex technical issues.</li>
<li>Document system configurations, procedures, and troubleshooting steps for knowledge continuity.</li></ul><br>
<p></p>
</div>
</div></div><h2 class="jobSectionHeader"><b>Minimum Qualifications:</b></h2>
<div><div><div><ul><li>An active, in-scope US Government issued <b>Secret</b> clearance with SCI eligibility.</li>
<li>Due to the nature of the work and contract requirements, <b>U.S. Citizenship is required</b>.</li>
<li>Must have <b>one (1)</b> of the following required certifications: Security+ CE, CCNA, CySA+, GICSP, GSEC, CND, or SSCP.</li>
<li>Must have knowledge and familiarity with reviewing and deploying vendor updates for security patches.</li>
<li>Must have knowledge with storage technologies such as Storage Area Network (SAN) or Network Attached Storage (NAS).</li>
<li>Must have knowledge with server performance tuning and monitoring tools.</li>
<li>Must have knowledge with server configuration and management tools (Microsoft System Center Operations manager (SCOM) and System Center Configuration Manager (SCCM)).<br>
</li>
<li>Must have network troubleshooting skills and knowledge of networks.</li>
<li>Must have technical documentation skills.</li></ul><br>
<p></p>
</div>
</div></div><h2 class="jobSectionHeader"><b>Education:</b></h2>
<ul><li>Bachelor's degree plus 6 years related work experience and 2 years in military environment OR an Associate's degree plus 7 years of recent specialized experience, OR 11 total years of recent specialized experience.</li></ul></div>

System Administrator Tier II Support

SAIC

<div><p>Job ID: 2509148</p><p><b>
Location: </b>KUWAIT CITY, KU, KW</p><p><b>
Date Posted: </b>2025-09-04</p><p><b>
Category: </b>Engineering and Sciences</p><p><b>
Subcategory: </b>Systems Engineer</p><p><b>
Schedule: </b>Full-time</p><p><b>
Shift: </b>Day Job</p><p><b>
Travel: </b>Yes, 25 % of the Time</p><p><b>
Minimum Clearance Required: </b>Interim Secret</p><p><b>
Clearance Level Must Be Able to Obtain: </b>Secret</p><p><b>
Potential for Remote Work: </b>Yes</p><p><b><br>
Description</b>
</p><p>SAIC is seeking a Senior Systems Engineer supporting a partner company effort, beginning with six months remote work and travel within the United States, then another 1.5 years mostly in Kuwait City, in support of the Air Operations Center (AOC) Modernized Replacement System Program, a Foreign MilitarySales (FMS) program which includes the provision of integrated air and missile defense command and control (C2), planning, coordination, execution management and integration with other operations centers including the Kuwait Air Force (KAF) Headquarters, Joint Operations Center (JOC), Land Forces Ground Operations Center (GOC), Naval Operations Center (NOC) and other geographically separated units, e.g. air breathing and missile sensors.</p><p>
The objectives of the program are to provide an updated fully functional AOC within an existing location, that will have modern capabilities including:</p><ul><li><p>
Provide a secure network enabled IT infrastructure to support Partner Nation Classi&#64257;ed data exchange.</p></li><li><p>
Provide virtualized warfare mission execution applications.</p></li><li><p>
Provide integrated air and missile situational awareness.</p></li><li><p>
Provide centralized threat assessment and engagement management.</p></li><li><p>
Provide a set of battle management decision aids to monitor as well as direct engagements as dictated by the Concept of Operations (CONOPS).</p></li><li><p>
Provide training on all aspects of utilizing the modern system.</p></li></ul><p>
SAIC is seeking a Senior Systems Engineer supporting a partner company effort, beginning with six months remote work and travel within the United States, then another 1.5 years mostly in Kuwait City, in support of the Air Operations Center (AOC) Modernized Replacement System Program, a Foreign MilitarySales (FMS) program which includes the provision of integrated air and missile defense command and control (C2), planning, coordination, execution management and integration with other operations centers including the Kuwait Air Force (KAF) Headquarters, Joint Operations Center (JOC), Land Forces Ground Operations Center (GOC), Naval Operations Center (NOC) and other geographically separated units, e.g. air breathing and missile sensors.</p><p>
The objectives of the program are to provide an updated fully functional AOC within an existing location, that will have modern capabilities including:</p><ul><li><p>
Provide a secure network enabled IT infrastructure to support Partner Nation Classi&#64257;ed data exchange.</p></li><li><p>
Provide virtualized warfare mission execution applications.</p></li><li><p>
Provide integrated air and missile situational awareness.</p></li><li><p>
Provide centralized threat assessment and engagement management.</p></li><li><p>
Provide a set of battle management decision aids to monitor as well as direct engagements as dictated by the Concept of Operations (CONOPS).</p></li><li><p>
Provide training on all aspects of utilizing the modern system.</p></li><li><p>
Provide Interim Contractor Support (ICS).</p></li></ul><p>
This work spans three phases:</p><p>
1. Remote work for a period of approximately six months, with travel and assignment to work at the prime contractor's Systems Integration Lab in near Syracuse, NY (about once every month), until the AOC System is packaged for shipment to Kuwait in late 2025/early 2026. Core hours of operations are 9am-5pm EST. Tasks in this phase include:</p><ul><li><p>
Attending and contributing to all scheduled meetings with the customer.</p></li><li><p>
Assisting in establishing/utilizing a virtual CONUS-based SCE SIL for system(s) risk reduction, systems integration, validation, and verification activities required to meet the requirements of the contract.</p></li><li><p>
Assisting in establishing a developmental environment to be comprised of Prime Mission Equipment (PME) purchased for the AOC System and assembled at the Contractor facility.</p></li><li><p>
Using the Prime Mission Equipment (PME) to assist in developing an environment for integration and verification testing.</p></li><li><p>
Providing support and input to the contract team on all testing events, procedures, plans, scenarios, and documentation, including the Test Readiness Review (TRR), Systems Acceptance Test (SAT) events, and performance of Functional and Physical Configuration Audits.</p></li><li><p>
Assisting in documentation to include, but not limited to, system design changes, installation plans, and test and evaluation.</p></li><li><p>
Supporting the development of courseware and training tailored to the customer focused on system administration, daily operations, system setup and con&#64257;guration, data link operations and management, user interface for all components, and tactical C2 operations.</p></li><li><p>
Supporting the packaging and preparation of the equipment for inspection and acceptance by the US Government (Defense Contracts Management Agency) prior to turnover to the Freight Forwarder.</p></li></ul><p>
2. Kuwait for approximately six months (beginning Feb/Mar 2026 to begin installation and test activities), with some travel back and forth to the United States. Tasks include:</p><ul><li><p>
Supporting the distribution and installation of PME equipment.</p></li><li><p>
Supporting the integration and implementation across all aspects of the modernized system.</p></li><li><p>
Assisting in the execution of System Acceptance Test activities to include Test Readiness Review, System Acceptance Test, Deficiency management, and performance of Functional and Physical Configuration Audits.</p></li><li><p>
Assisting in documentation to include, but not limited to, system design changes, test, and evaluation reports.</p></li><li><p>
Supporting the instruction of KAF personnel.</p></li></ul><p>
3. Kuwait for approximately a year, from summer 2027 through mid-September 2027). Once the PME is deployed, with System Acceptance and training complete, the employee responsibilities will transfer to ongoing support. The initial primary duty location will be the Kuwaiti AF AOC, and the employee will perform duties on-site nominally during an 8-hour duty day, five (5) business days/seven (7) calendar days per week; and remain available during non-duty hours by telephone and email for recall to duty. Employee tasks include:</p><ul><li><p>
On-site system operation, administration, and maintenance support.</p></li><li><p>
On-the-Job training conducted by resident Field Service Representatives (FSR).</p></li><li><p>
Perform identification and resolution activities to address problems experienced in the field and additionally support and facilitate end user on the job training and understanding of how to operate the system for its intended purpose.</p></li><li><p>
Assist in maintaining available spares at 100% of recommended quantities, including ordering and tracking spares levels. Upgrades that are documented in Field Change Notices shall be installed by the FSR after receiving written approval from the Government Configuration Control Board.</p></li><li><p>
Document and track System Anomalies and Deficiencies, experienced by KAF operators, administrators, and maintenance personnel during the warranty period. The Contractor shall establish a reporting process, including initiation (logging), tracking, and resolution, according to company best practices.</p></li><li><p>
Benefits include Contract-provided housing and transportation (e.g., personal vehicle in Kuwait), cost of living adjustment (COLA), 2 paid home leave trips to the United States during the third phase/ongoing support in Kuwait.</p></li></ul><p><b>
Qualifications</b>
</p><p><b>Education and Experience Required:</b></p><ul><li><p>
The candidate will ideally possess five (5) years of diverse experience in the use and management of C4I systems in an operational environment, including Audio Visual (AV) Systems, Radar Systems, Ground Based Air Defense (GBAD) Systems, Link-16, Voice Communication Systems (VCS); and IT hardware set-up and infrastructure support for DoD/military programs.</p></li><li><p>
A bachelor&rsquo;s degree in an appropriate technical discipline is preferred, along with five (5) years or more experience; Associate degree, job experience and relevant industry certifications may be considered in lieu of the degree requirement.</p></li><li><p>
The candidate must be a US Citizen, possess a minimum US Department of Defense Secret clearance, and as the Kuwait travel phase of the work begins, possess a valid US passport, visa, and ability to travel.</p></li><li><p>
Proficient in a range of industry technologies, including Cisco networking, VPN configurations, VoIP systems, VMware virtualization, Linux/Unix operating systems, Windows Server management, Cisco Identity Services Engine (ISE), Security Technical Implementation Guides (STIGs), Assured Compliance Assessment Solution (ACAS), and Host Based Security System (HBSS).</p></li></ul><p><b>
Desired Qualifications to include:</b></p><ul><li><p>
CompTIA Security+ or other IAT II level Information Assurance Certification.</p></li><li><p>
Cisco Certified Network Associate (CCNA).</p></li><li><p>
CompTIA Advanced Security Practitioner (CASP+)</p></li></ul></div>

Journeyman Systems Engineer

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