integrated logistics operations manager

Kuehne+Nagel

<div><div><div><div><b>It's more than a job</b></div></div><p>
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.</p><div><div><div><div>
&lrm;</div>
</div><div><p>The Integrated Logistics Manager LSP Onboarding will be a member of the business field Integrated Logistics in Delhi, India</p><p>
The IL Manager LSP Onboarding takes ownership of the onboarding of LSPs for new customers in Kuehne + Nagel Integrated Logistics.</p><p>
In his/her scope, the IL Manager LSP Onboarding will be responsible to ensure that all LSPs are properly onboarded into the agreed operations processes between KN IL and the customer, including connectivity between the LSP and KN IL for transport instruction provision and/or for shipment status provision. The IL Manager LSP Onboarding secures the adherence of LSPs to agreed SOPs and LSP operational performance in line with the agreed KPI targets during implementation. He/she develops a digital agenda with LSPs in terms of automation of operational process and real-time availability of shipment status information during onboarding.</p><p>
The position combines customer-/LSP-facing activities as well as internal stakeholder management.</p></div></div><div><div><div><b>
How you create impact</b></div>
</div><div><p>LSP Integration</p><ul><li>
Manage the LSP integration process into the work stream of KN Integrated Logistics.</li><li>
Collect and prepare required LSP data for use in KN IL and customer systems.</li><li>
Run change management process with LSPs in roll-out of KN IL service portfolio.</li><li>
Lead LSP training and (EDI-) integration process.</li><li>
Promote digital agenda with LSPs in regards to accurate data provision, support of work process automation and technology enabled shipment status visibility.</li></ul><p></p><p><br>
Business contingency plans (BCP) availability and emergency management during Hypercare</p><ul><li>
Ensure business contingency plan is in place for customer&rsquo;s business in alignment with customer and KNIL operations (e.g., back-up LSPs, routes, second LSP choice for critical lanes).</li><li>
Support of KN IL operations and customer in emergency situation resolution related to lack of LSP capacity, blocked shipments in transshipment ports, critical in-transit delays, customs clearance issues.</li></ul><p></p><p><br>
Freight procurement management / support</p><ul><li>
Strong customer focus, close collaboration with KNIL corporate procurement team.</li><li>
Consult customer on the best suitable rate card format for customer&rsquo;s business / mode of transport during deployment.</li><li>
Leveraging on best KNIL practices, consult customer re. preparation, conducting and evaluation of transportation tenders.</li><li>
Utilize KN IL corporate procurement knowledge / resources / systems to drive value creation in freight procurement for customers.</li><li>
Setting up approach to spot procurement and supporting KNIL operational team in designing efficient and reliable spot procurement process.</li></ul><p></p><p><br>
Market Intelligence</p><ul><li>
Strong customer focus, close collaboration with KN IL corporate procurement team.</li><li>
Staying up-to-date in regards to current global / regional transportation market situation, capacity demand vs supply situation, transport rates / indexes trends.</li><li>
Providing market intelligence updates to customer leveraging on KN IL corporate information.</li></ul><p></p><p><br>
GDP / GxP Compliance</p><ul><li>
Compliance and realization of the pharma &amp; healthcare standards of all activities in their full entity by considering the relevant GDP requirements and guidelines, customer demands and all internal regulations of the KN Wro organization.</li><li>
Adhere to, if applicable, KN Product standards such as KN Pharma Chain, KN Engine Chain etc.</li><li>
Compliance with required customer quality standards.</li><li>
Adhere to, if applicable, the WHO GDP guidelines (Technical report series) and EU guidelines latest versions.</li></ul><p></p><p><br>
In addition, the Employee is obliged to:</p><ul><li>
to follow the instructions of the supervisor and to carry out other instructions of the supervisor than those mentioned above, provided that they are in accordance with the law, ethical standards, health and safety and fire regulations, and environmental protection, and as long as they do not exceed the employee's qualifications,</li><li>
read and comply with the Work Regulations and other regulations applicable at the Employer as well as health, safety &amp; fire protection regulations.</li><li>
compliance with the provisions of Kuehne + Nagel's internal regulationsprotect personal data from unauthorized access, unwarranted modification or destruction, illegal disclosure or acquisition to an extent appropriate to the employee's tasks of processing personal data or when processing personal data.</li></ul><p>
The employee is responsible for the reliable and timely completion of tasks and the proper use of company property for the purpose of performing the tasks of the position.</p></div></div><div><div><div><b>
What we would like you to bring</b></div>
</div><div><ul><li>Formal education in logistics or supply chain management with strong knowledge of the freight forwarding industry.</li><li>
Proven experience across all transport modes, with deep expertise in global ocean freight.</li><li>
4&ndash;5+ years of experience in supply chain, logistics operations, consulting, or freight forwarding.</li><li>
Ability to lead global LSP onboarding projects, including deployment, coordination, and stakeholder alignment.</li><li>
Strong skills in creating SOPs, process mapping, documentation, and standardizing workflows.</li><li>
Experience managing system integration, data alignment, and connectivity between multiple platforms.</li><li>
Proven ability to establish and monitor SLAs, KPIs, and overall service performance.</li><li>
Strong risk management and emergency-handling experience with proactive issue prevention.</li><li>
Ability to communicate confidently with procurement and supply chain stakeholders, including director-level leadership.</li><li>
Experience working in multinational and cross-regional environments with virtual teams.</li><li>
Highly independent, structured, and capable of managing complex global processes autonomously.</li><li>
Strong analytical, problem-solving, time management, and prioritization skills.</li><li>
Customer-focused, resilient, adaptable, and able to perform effectively in new or unforeseen situations.</li><li>
Knowledge of QSHE, GxP, and strict adherence to confidentiality, compliance, and code-of-conduct standards.</li><li>
Fluent in English (additional languages preferred) and willing to travel internationally up to 30%.</li></ul></div></div><div><div><div><b>
What's in it for you</b></div>
</div><div><div><div><div><div><div><div><div><p>As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.</p></div></div></div></div></div></div></div></div></div></div><p></p><div><div><b><br>
Who we are</b></div></div><p>
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.</p><p>
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.</p><p>
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.</p></div>
<div><p>Contact
 </p><p>Kuehne+Nagel Recruitment Team
 </p><p>-</p></div></div>

Integrated Logistics Manager LSP On-boarding

<div><div><div><div><b>It's more than a job</b></div></div><p>
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.</p><div><div><div><div>
&lrm;</div>
</div><div><p>Deploying and leading the CI service offering and owning the CI program for the customer, aiming achievement of cost and cash savings in KNIL customer&rsquo;s supply chain. Leading business case development, providing status updates on CI program to Business Manager / customer, ensuring achievement of savings targets. Following approach to savings idea generation, validation and implementation based on KNIL experience and tailoring it to the specifics of the customer, as well as enrichment of the approach based on own best practices.</p></div></div><div><div><div><b>
How you create impact</b></div>
</div><div><p>Problem Solving</p><ul><li>
Responsible for identifying supply chain inefficiencies, developing business cases for improvement, and overseeing optimization project progress.</li><li>
This includes prioritizing initiatives, addressing resistance to change, resolving implementation barriers, and ensuring alignment of focus and resources to drive cost-saving measures.</li></ul><p>
Savings target setting</p><ul><li>
Conducts end-to-end structural supply chain and value stream mapping to understand the customer&rsquo;s business, perform loss analysis, and identify strategic cost and cash-saving opportunities.</li><li>
Develops business cases, aligns on savings targets and timelines with the customer and Business Manager, and ensures resource adequacy and priority alignment to support successful execution.</li></ul><p>
Savings pipeline development</p><ul><li>
Leads data-driven supply chain improvement by gathering, cleaning, and validating data, and facilitating idea generation through internal and external collaboration.</li><li>
Works closely with CI teams, procurement, logistics experts, and key customer stakeholders to define baselines, validate savings potential, and develop multiple savings scenarios.</li><li>
Builds a multi-year portfolio of projects, categorizing them by complexity and impact, and maintains a continuous pre-pipeline of initiatives for sustained improvement.</li></ul><p>
Savings status tracking</p><ul><li>
Ensures alignment with the customer and Business Manager on savings calculation, tracking, and reporting methodologies.</li><li>
Manages savings trackers and visual dashboards (e.g., Tableau), organizes regular internal and external review meetings, and drives follow-through by maintaining action logs and converting pipeline ideas into actionable projects.</li></ul><p>
Savings delivery</p><ul><li>
Oversees end-to-end savings realization, including testing, go-live execution, post-implementation support, and tracking of actual results.</li><li>
Leads project calls to ensure progress, addresses risks and resistance, and monitors project performance.</li><li>
Conducts gap analyses when results deviate from expectations and escalates issues to the customer or Business Manager when necessary to maintain momentum.</li></ul></div></div><p></p><div><div><div><b><br>
What we would like you to bring</b></div>
</div><div><ul><li>Proven track record in change management and/or project management (min. 5 years).</li><li>
Proven experience in all transportation modes.</li><li>
Proven experience in supply chain cost budgeting / optimization / value stream mapping.</li><li>
Proven experience in business case creation.</li><li>
Proven experience of cross regional or global collaboration in multinational environment.</li><li>
Preferred candidate to have Forwarding / Logistics background.</li></ul></div></div><div><div><div><b>
What's in it for you</b></div>
</div><div><p>At Kuehne+Nagel, you&rsquo;ll be part of a global logistics leader that believes in creating real impact&mdash;on business, on customers, and on careers. Here&rsquo;s what you can look forward to:</p><ul><li>
Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.</li><li>
People-Centric Culture: Join a team where your voice matters and people genuinely care.</li><li>
Learning &amp; Development: Grow with us&mdash;personally and professionally&mdash;through world-class training and career pathways.</li><li>
Innovation &amp; Sustainability: Be part of a future-focused company driving real change in logistics and the planet.</li><li>
Rewards &amp; Recognition: Get rewarded for your passion, performance, and potential.</li><li>
Stability with Agility: Enjoy the best of both worlds&mdash;a trusted global brand with a startup spirit.</li></ul></div></div></div><div><div><b>
Who we are</b></div></div><p>
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.</p><p>
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.</p></div></div><div></div>

Integrated Logistics Continuous Improvement Manager

Northbound DGS

<p>We are looking for Operations Logistics Associate. This is a long term Contract position in Hayward, CA and 100% onsite.</p><p>JOB DESCRIPTION</p><p>Schedule: Monday - Friday (8am - 5pm) fully onsite - Hayward, CA</p><p>As an Operations Logistics Associate for manufacturing operations, you&rsquo;ll be responsible for understanding and adhering to all warehouse processes, inventory integrity, operational process improvements pertaining to kitting, lineside delivery to general assembly, milk-run preparation, and execution to provide a great customer experience.</p><p>Responsibilities:</p><ul><li>All warehouse material flow processes to/from dock to production/shipping via all transport conveyance methods (forklift, on foot, etc)</li><li>Use systems technology to input, retrieve inventory as well as parts data, and process material movements throughout the warehouse.</li><li>Assess material needs for assigned production areas throughout the shift and pull materials using an information system to support the production schedule.</li><li>Resolve inventory errors through physical and systemic identification in conjunction with warehouse tools.</li><li>Adhere to all warehouse safety standards PPE etc.</li><li>5S of work area</li><li>Demonstrates initiative to drive results.</li><li>Uncrate critical components for our general assembly customers.</li><li>Support with indirect material storage to assist key stakeholders within the company network.</li><li>Collaborate with key stakeholders to ensure parts are delivered to our general assembly and base operations customers.</li></ul><p>Qualifications:</p><ul><li>Bachelor's with 4-6 years of industry experience</li><li>or HS Degree/GED with 8-10 years of industry experience</li><li>User level computer knowledge including but not limited to Microsoft Office (Excel, Word, etc)</li><li>Experience with SAP is a plus</li><li>Good communication skills both written and oral</li><li>Ability to multitask and prioritize work to successfully accomplish job duties on time.</li><li>Ability to operate heavy warehouse equipment.</li><li>Ability to lift upto 50 lbs.</li><li>Ability to quickly problem solve and deliver on high pressure situations.</li><li>Possess a &ldquo;get it done&rdquo; attitude and a sense of urgency to resolve problems and tasks.</li><li>Ability to successfully collaborate between the warehouse and production teams and the ability to work in a fast-paced environment.</li><li>Pass a background check, MVR (Motor Vehicle Record) check, and drug screen.</li><li>Must comply with the Substance Abuse Policy.</li></ul><p>Job Type: Contract</p><p>Pay: $25.00 - $35.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Operations Logistics Associate III

<p>We are looking for Operations Logistics Associate. This is a long term Contract position in Fremont, CA and 100% onsite. We have two different positions available for two different shifts listed below. Please let me know your choice.</p><p>JOB DESCRIPTION</p><p>Schedule: fully onsite - Fremont, CA<br/>Sunday-Thursday : 8am - 5pm (or) Tuesday- Saturday : 8am-5pm</p><p>As an Operations Logistics Associate for manufacturing operations, you&rsquo;ll be responsible for understanding and adhering to all warehouse processes, inventory integrity, operational process improvements pertaining to kitting, lineside delivery to general assembly, milk-run preparation, and execution to provide a great customer experience.</p><p>Responsibilities:</p><ul><li>All warehouse material flow processes to/from dock to production/shipping via all transport conveyance methods (forklift, on foot, etc)</li><li>Use systems technology to input, retrieve inventory as well as parts data, and process material movements throughout the warehouse.</li><li>Assess material needs for assigned production areas throughout the shift and pull materials using an information system to support the production schedule.</li><li>Resolve inventory errors through physical and systemic identification in conjunction with warehouse tools.</li><li>Adhere to all warehouse safety standards PPE etc.</li><li>5S of work area</li><li>Demonstrates initiative to drive results.</li><li>Uncrate critical components for our general assembly customers.</li><li>Support with indirect material storage to assist key stakeholders within the company network.</li><li>Collaborate with key stakeholders to ensure parts are delivered to our general assembly and base operations customers.</li></ul><p>Qualifications:</p><ul><li>HS Degree or GED with 6 to 8 years of industry experience</li><li>User level computer knowledge including but not limited to Microsoft Office (Excel, Word, etc)</li><li>Experience with SAP is a plus</li><li>Good communication skills both written and oral</li><li>Ability to multitask and prioritize work to successfully accomplish job duties on time.</li><li>Ability to operate heavy warehouse equipment.</li><li>Ability to lift upto 50 lbs.</li><li>Ability to quickly problem solve and deliver on high pressure situations.</li><li>Possess a &ldquo;get it done&rdquo; attitude and a sense of urgency to resolve problems and tasks.</li><li>Ability to successfully collaborate between the warehouse and production teams and the ability to work in a fast-paced environment.</li><li>Pass a background check, MVR (Motor Vehicle Record) check, and drug screen.</li><li>Must comply with the Substance Abuse Policy.</li></ul><p>Job Type: Contract</p><p>Pay: $25.00 - $33.00 per hour</p><p>Expected hours: No less than 40 per week</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Operations Logistics Associate II

Blue Origin

<div><div>Application close date:</div>
Applications will be accepted on an ongoing basis until the requisition is closed.<div></div><div>
At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We&rsquo;re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!</div><div></div>
This role supports the development and operations of New Glenn, a single-configuration, heavy-lift orbital launch vehicle capable of routinely carrying people and payloads to low-Earth orbit, geostationary transfer orbit, cislunar, and beyond. Its first stage is fully reusable, and the vehicle was designed from the beginning to be human-capable.<div></div><div>
This role supports the development and operations of New Glenn, a single-configuration heavy-lift launch vehicle capable of routinely carrying people and payloads to Earth&rsquo;s orbit and beyond. Engineered with a reusable first stage and a seven-meter payload fairing, New Glenn is building the road to space.</div><div></div><div>
As an operations integrator, you will be the authority on all aspects of your subsystem, including CONOPS, functional architecture, components, software, and integrated interactions. You will follow the development component hardware, autonomous software, and integrated development testing, and will be accountable for feeding forward lessons learned into the integrated operation of your subsystem on the flight vehicle.</div><div></div><div>
Working closely with the stage-level Vehicle Operations Integration lead, and you will create a comprehensive set of constraints, alerts, and limits for the New Glenn test and launch teams. The ideal candidate is highly diligent and future thinking, can handle a broad set of sophisticated data, and has a deep passion for Blue Origin&rsquo;s mission of &ldquo;Millions of people living and working in space for the benefit of Earth&rdquo;.</div><div></div><div>
Responsibilities include but are not limited to:</div><ul><li>
Support hardware design reviews and technical assessments</li><li>
Develop and maintain Concept of Operations (CONOPS) documentation</li><li>
Author operations documents that define product testing requirements, operations lifecycle, maintenance requirements, and critical performance/requirements interfaces across the system.</li><li>
Collaborate with design, manufacturing, and operations teams to ensure seamless system integration</li><li>
Develop comprehensive test plans, procedures, and acceptance criteria for Stage 1 mechanical subsystems</li><li>
Provide real-time on console support for integrated tests, launch and recovery operations providing essential troubleshooting support.</li><li>
Analyze test data and provide actionable recommendations for design improvements</li><li>
Support failure analysis and corrective action implementation</li></ul><div></div><div>
Minimum Qualifications:</div><ul><li>
Minimum of a B.S. degree in engineering or another technical field</li><li>
5+ years of proven experience</li><li>
Experience with system engineering principles and processes</li><li>
Experience in at least one of the areas of analysis, design, or integrated testing</li><li>
Excellent written and verbal communication skills</li><li>
Self-directed and capable of balancing several tasks at one time</li></ul><div></div><div>
Preferred Qualifications:</div><ul><li>
Experience with launch vehicles and mechanical aerospace systems (TVC, Hydraulic Actuators/Mechanisms, APU).</li><li>
Experience in the construction, testing, and operation of mechanical systems.</li><li>
Experience with electromechanical actuators.</li><li>
Experience in system development and integration, preferably with aerospace hardware.</li><li>
Familiarity with current systems engineering and integration tools and methodologies.</li><li>
Experience with systems engineering tools such as DOORS Next Gen.</li><li>
Experience in reliability, maintainability, and operability analysis and execution.</li></ul><div>
Culture Statement</div><div>
Don&rsquo;t meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you&rsquo;re excited about this role but your past experience doesn&rsquo;t align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.</div><div></div><div>
Export Control Regulations</div><div>
Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.</div><div></div><div>
Background Check</div><ul><li><div>
Required for all positions: Blue&rsquo;s Standard Background Check</div></li><li><div>
Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation</div></li><li><div>
Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.</div></li><li><div>
Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical</div></li></ul><div></div><div>
Benefits</div><ul><li><div>
Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.</div></li><li><div>
Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.</div></li><li><div>
Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details.</div></li></ul><div></div><div>
Equal Employment Opportunity</div><div>
Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws.</div><div></div><div>
Affirmative Action and Disability Accommodation</div><div>
Applicants wishing to receive information on Blue Origin&rsquo;s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at <div>EEOCompliance@blueorigin.com</div>. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.</div><div></div><div>
California Applicant Privacy Notice</div><div>
If you are a California resident, please reference the CA Applicant Privacy Notice <div>here</div>.</div></div>

Operations & Integration Engineer III - New Glenn

Fetch Package

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
Fetch is a fast-growing, venture-backed company transforming the way multifamily communities manage essential amenities. Founded to solve the challenges of package delivery, Fetch has expanded its offerings into four core services: <b>Package Delivery</b>, <b>Valet Trash</b>, <b>Fetch Market</b>, and <b>Fetch Storage</b>.<br>
<br>
From our local facilities, we ensure secure, convenient, direct-to-door delivery for residents while streamlining operations for property teams. Our valet trash service provides simple, community-wide waste solutions. Fetch Market offers direct-to-door 24/7 delivery of everyday essentials, giving residents unparalleled convenience. Fetch Storage extends our mission by offering secure, flexible storage options tailored to multifamily living.<br>
<br>
Operating in communities across the U.S., we are tackling complex logistical challenges every day, from last-mile delivery to amenity innovation, while creating seamless living experiences for residents and measurable value for property managers and owners. With substantial growth ahead, Fetch continues to shape the future of multifamily living by combining technology, logistics, and hospitality into one cohesive platform.<br>
<br>
Fetch is looking for an<b> Operations Manager</b> to lead a region in providing optimal services and team member experiences. The Fetch Operations Team is the driving force of our strategy to bring apartment residents secure and convenient package delivery. We are looking for a process oriented operator with a passion for team building and engagement.<br>
</div><div>As a leader responsible for managing multiple facilities, you will lead a team of Warehouse Managers in driving key metrics towards fulfillment and last-mile deliveries. You will plan labor under the roof and over the road, ensure compliance in safety and people procedures, as well as solve big picture logistical challenges. Operations Managers are data-driven leaders focused on providing the optimal Fetch experience to clients and residents.</div><br>
<h3 class="jobSectionHeader"><b>
What you'll do:</b></h3><br>
<ul>
<li>
Strategize labor to fit the needs of multiple facilities.</li>
<li>Build positive trends in key metrics for fulfillment and last-mile delivery.</li>
<li>Meet or exceed key metrics in cost for labor.</li>
<li>Drive best practices for operational procedures.</li>
<li>Manage facility maintenance and supply inventory for each warehouse.</li>
<li>Handle progressive discipline for team members.</li>
<li>Ensure compliance with standard of work for warehouse managers and supervisors.</li>
<li>Work with account management to tackle logistical challenges affecting clients.</li>
<li>Collaborate with corporate operations, safety and human resources.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
What you'll need:<br>
</b></h3><br>
<ul><li>The will and drive to achieve, maintain and increase high standards.</li>
<li>A bachelor&rsquo;s degree from an accredited university.</li>
<li>3+ years of experience in a management position.</li>
<li>1+ years of experience in a position that involved employee engagement.</li>
<li>Proficient with basic computer usage.</li>
<li>Clear and concise with electronic and verbal communication.</li>
<li>High-level of commitment towards prioritized decision making.</li>
<li>Ability to thrive under pressure.</li>
<li>Multi-tasking skills.</li>
<li>Passionate about serving others.</li>
<li>Comfortable in a fast-paced environment.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
What we'll deliver on:</b></h3><br>
<ul>
<li>
Competitive pay rates</li>
<li>Medical</li>
<li>Dental</li>
<li>Vision insurance</li>
<li>401(k)</li>
<li>AD&amp;D/STD/LTD</li>
<li>Unlimited time off</li>
</ul><div><br>
<i>Fetch is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law.</i></div><div></div><h3 class="jobSectionHeader"><b><br>
About Fetch Package</b></h3><div>
<br>
Fetch is a last-mile off-site package delivery platform for apartment communities. We solve the package problem for property managers while adding a convenient amenity for residents.<br>
<br>
Getting a package&mdash;whether it&rsquo;s a meal plan, a hot pair of shoes, or a new couch is fun. We aim to keep it that way, because delivery happiness shouldn&rsquo;t end with a lost package, a moldy perishable, or a box teasing you from inside a locked leasing office.<br>
</div><div>
<br>
So we designed a solution that removes the package burden from property managers and gives residents a delivery experience worthy of their excitement. That is, we allow property managers to focus on their core business (not package delivery), and bring every package safely to its owner&rsquo;s waiting hands.</div></div><div></div>

Logistics Operations Manager

Gallagher

<div><b>Introduction</b><br>
<div><b>
At Gallagher Benefit Services, you&rsquo;re a trusted partner to organizations navigating some of their most important people decisions.</b></div><div>
</div><div>
We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it&rsquo;s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.</div><div>
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We&rsquo;re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.</div><div>
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If you&rsquo;re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.</div><br>
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<b>Overview</b><div><br>
The Integration Operations Manager directs the day-to-day operation of the organization&rsquo;s merger partner integration, ensuring adherence to organizational policies and procedures. This senior-level role drives the implementation of established policies and procedures in the merger partner&rsquo;s operations, ensures guidelines are adapted across newly acquired merger partner locations and departments, oversees training, and manages the rebranding process to ensure smooth assimilation and operational efficiency. Manages integration operations workflow to ensure priority items are resourced and successful. Audits current procedures and prepares related reports. Monitors efficiency of integration operations.</div><br>
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<b>How you'll make an impact</b><br>
<ul><li><b>
Professional Standards</b></li><li>
Oversee and ensure that the new merger partner operates in full compliance with Gallagher Standards of Excellence (GSE), Professional Standards, and company policies and procedures throughout all integration activities.</li><li>
Conduct GSE training for merger partner associates to familiarize them with company expectations and practices.</li><li>
Monitor and enforce merger partner associates' adherence to GSE and Professional Standards.</li>
DMS training coordination<li>- we should work this into the LC training program</li><li>
Professional Standards training coordination/audits for non-CS team members</li></ul><div></div><ul><li><b><br>
Budget &amp; Finance</b></li><li>
Provide comprehensive support to Branch and Regional Operations Leaders, as well as Area Presidents, to assist new merger partners in transitioning to standardized GBS branch financial processes. This includes reconciling financial reports, supporting the development of annual budgets, and monitoring branch expenses.</li><li>
Oversee and manage the monthly tracking and reconciliation of merger partner revenue, including commission reporting.</li>
Vendor comparison/reconciliation process <li>- Primary</li><li>
Gap analyses</li><li>
Dependencies</li></ul><div></div><ul><li><b><br>
Human Resources</b></li><li>
Support job mapping from merger partner&rsquo;s job titles to Gallagher standards and reporting structure.</li><li>
Ensure staff complete mandatory corporate training requirements.</li><li>
Provide BPR support (non-CS items)</li><li>
Escalate risk items, coordinate mitigation</li><li>
Facilitate AP Ops employee orientation activities</li><li>
Coordinate with HR</li><li>
Coordinate on Concierge and GCoE resource needs matters and deployment support</li><li>
Centralized ops integration</li><li>
Team morale, culture, change management monitoring and issue escalation</li><li>
Adoption monitoring, savings tracking (if applicable for centralized ops utilization)</li></ul><div></div><ul><li><b><br>
Integration Support (including IT, Operations and </b><b>Administrative</b><b>)</b></li><li>
Serve as the primary point-of-contact for the merger partner&rsquo;s integration-related questions and ensure an overall positive experience.</li><li>
Explain to the merger partner and confirm their ongoing understanding of the overall integration plan, including key milestones for each functional area and related dependencies.</li><li>
Ensure that members of legacy GBS integration team are sufficiently engaged and that the collective team, including the merger partner, is progressing toward timely completion of all integration milestones.</li><li>
Exercise judgment in escalating integration concerns to appropriate stakeholders, facilitate conversations as needed, and see the issue(s) through to resolution.</li><li>
Facilitate IT support for merger partners. Escalate sensitive / recurring issues to regional IT.</li><li>
Provide high-level support to Branch and Regional Operations Leaders and Area Presidents during the integration process.</li><li>
Manage workflow to ensure priority items are resourced and successful.</li><li>
Manage meeting logistics, etc.</li><li>
Branch integration support and coordination</li><li>
Area President and AssuredPartners leadership</li><li>
BOLs</li><li>
CSDs</li><li>
Liaison to regional leadership</li><li>
Partner with regional CS integration team</li><li>
Coordinate with IMO, PM</li></ul><div></div><ul><li><b><br>
Development</b></li><li>
Lead training initiatives and rebranding efforts to ensure timely adaptation to established practices, including completion of M&amp;A-specific onboarding Journeys.</li><li>
Drive the implementation of new operational policies and procedures within merger partners.</li><li>
Provide guidance to the Integration Operations Coordinator/Analyst as needed to ensure their support aligns with and helps achieve or surpass integration targets and goals.</li><li>
Coordinate Dominant Priority development and deliverables</li><li>
Supporting member of the Regional Strategic Planning Team.</li><li>
Other duties as assigned by Regional Operations Leader.</li></ul><div><br>
</div><div><b>Additional Information</b></div><div>
This role will serve as a key point of contact for merger partners&rsquo; local and regional leadership. There will be multiple points of interaction: broader GBS and cross-Divisional Integration Management Office (IMO) teams, as well as local and regional GBS Operations and Shared Services teams. Integration Team members must be proactive and resourceful in connecting new merger partner colleagues with GBS specialists and general GBS policies, procedures, and other general information.</div><br>
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<b>About You</b><p><b><br>
Required</b></p><ul><li>
Bachelor&rsquo;s Degree in Business, Operations Management, or related field.</li><li>
Prior Health &amp; Benefits Industry experience</li><li>
5+ years&rsquo; experience in operations management, preferably within mergers and acquisitions or integration environments.</li><li>
Strong leadership, organizational, and communication skills.</li><li>
Demonstrated ability to manage multiple projects and lead cross-functional teams.</li><li>
Position requires strong multi-level relationship building skills, excellent oral and written communication skills and the ability to work towards team and individual goals</li></ul><p><b>
Desired</b></p><ul><li>
5-7 years&rsquo; experience in employee benefits, insurance, or related service industry</li><li>
PMP Certification</li></ul><div></div><div><br>
#APIntegration</div><div>
#LI-AM3</div><br>
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<b>Compensation and benefits</b><p><br>
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
</p><p>Below are the <b>minimum core benefits</b> you&rsquo;ll get, depending on your job level these benefits may improve:
</p><ul><li>Medical/dental/vision plans, which start from day one!</li><li>
Life and accident insurance</li><li>
401(K) and Roth options</li><li>
Tax-advantaged accounts (HSA, FSA)</li><li>
Educational expense reimbursement</li><li>
Paid parental leave</li></ul><div><b>
Other benefits include:</b></div><ul><li>
Digital mental health services (Talkspace)</li><li>
Flexible work hours (availability varies by office and job function)</li><li>
Training programs</li><li>
Gallagher Thrive program &ndash; elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>
Charitable matching gift program</li><li>
And more...</li></ul><div><i>
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.</i></div><div></div><div><b><br>
We value inclusion and diversity</b></div><p>
Click Here to review our U.S. Eligibility Requirements</p><p>
Inclusion and diversity (I&amp;D) is a core part of our business, and it&rsquo;s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
</p><p>Gallagher embraces our employees&rsquo; diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.</p><p>
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as &ldquo;protected characteristics&rdquo;) by applicable federal, state, or local laws.
</p><p>Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</p></div>

Operations Integration Manager - Northeast

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