integration manager

kp reddy

<div><h1 class="jobSectionHeader">Senior Integration Manager</h1>
Hybrid | Full-Time | Atlanta, GA<h1 class="jobSectionHeader">
About the Job</h1>
We are acquiring and transforming businesses in the AEC (Architecture, Engineering, and Construction) industry. We combine domain expertise with leading-edge technology strategy to create lasting value in the built environment.
We are seeking a Senior Integration Manager to own the critical period between deal close and steady-state operations. You'll lead the first 100 days of each acquisition&mdash;coordinating across HR, IT, finance, and operations to integrate the acquired company into our portfolio while preserving what made it valuable in the first place. This role then transitions into optimization, working with portfolio company leadership to identify and execute operational improvements.
This is a hands-on execution role. You'll be on-site with acquired companies, building relationships with their teams, running integration workstreams, and solving the dozens of practical problems that arise when two organizations come together. We're targeting 6-8 acquisitions annually, so you'll develop deep expertise in what makes integrations succeed&mdash;and what makes them fail.<h1 class="jobSectionHeader">
Key Responsibilities</h1><ul><li>
Own the integration process from Day 1 through Day 100+ for each acquisition, serving as the central point of coordination across all workstreams.</li><li>
Develop and execute integration plans covering HR/people, IT/systems, finance/accounting, operations, and culture&mdash;tailored to each acquisition's unique circumstances.</li><li>
Coordinate with HR Operations and IT to ensure employees are properly onboarded to company systems, benefits, and policies.</li><li>
Partner with Finance/Accounting to integrate financial reporting, establish new chart of accounts alignment, and ensure clean monthly closes.</li><li>
Build relationships with acquired company leadership and employees, serving as their primary point of contact during the transition period.</li><li>
Receive knowledge transfer from the M&amp;A team on diligence findings, ensuring integration plans address identified risks and opportunities.</li><li>
Identify and escalate integration risks, developing mitigation plans and keeping leadership informed of progress and blockers.</li><li>
Develop and refine the integration playbook, documenting lessons learned and best practices from each acquisition.</li><li>
Transition from integration to optimization, working with portfolio company leadership to identify operational improvement opportunities.</li><li>
Support the implementation of shared services (HR, IT, Finance, Marketing) across portfolio companies.</li><li>
Track and report on integration milestones, KPIs, and value creation metrics.</li><li>
Travel to acquired company locations as needed during integration periods (expect 30-50% travel depending on deal flow).</li></ul><h1 class="jobSectionHeader">
Requirements</h1><ul><li>
6-10 years of experience in post-merger integration, management consulting, or operational transformation roles.</li><li>
Direct involvement in 5-15 post-acquisition integrations, with experience leading integration workstreams.</li><li>
Bachelor's degree required; MBA or relevant advanced degree a plus.</li><li>
Strong project management skills with demonstrated ability to coordinate complex, cross-functional initiatives.</li><li>
Understanding of key integration workstreams: HR/benefits, IT/systems, finance/reporting, and operations.</li><li>
Excellent interpersonal skills with the ability to build trust quickly with acquired company employees at all levels.</li><li>
Strong change management instincts&mdash;you know how to bring people along, not just mandate compliance.</li><li>
Exceptional communication skills, both written and verbal, with the ability to adapt your style to different audiences.</li><li>
Comfort with ambiguity and the ability to make progress when playbooks don't exist yet.</li><li>
Willingness to travel significantly during active integration periods.</li><li>
Hands-on orientation&mdash;you execute the work, not just manage it from a distance.</li><li>
Strong bias for automation and personal workflow optimization&mdash;you're always looking for ways to streamline integration processes and eliminate manual work.</li><li>
Experience with AI tools for productivity, specifically Claude or similar AI assistants. We use Claude extensively and expect you to leverage it daily.</li></ul><h1 class="jobSectionHeader">
Preferred Qualifications (A plus, not a requirement)</h1><ul><li>
Experience with lower middle market acquisitions ($5-50M enterprise value) where integration resources are lean.</li><li>
Familiarity with the AEC (Architecture, Engineering, and Construction) industry or professional services firms.</li><li>
Background in management consulting (Big 4, strategy firms, or boutiques focused on integration/transformation).</li><li>
Experience with buy-and-hold portfolio companies versus traditional PE fund models.</li><li>
Track record of identifying and capturing operational synergies post-acquisition.</li><li>
Experience integrating founder-led businesses where culture and relationships are critical.</li><li>
Familiarity with ERP migrations, HRIS implementations, or other systems integration work.</li></ul><h1 class="jobSectionHeader">
What You'll Gain</h1><ul><li>
Ownership of the integration function with direct impact on whether acquisitions succeed or struggle.</li><li>
High deal volume (6-8 annually) allowing you to rapidly build integration expertise and refine your playbook.</li><li>
The satisfaction of seeing your work translate into real value creation&mdash;companies that operate better because of what you built.</li><li>
Exposure to diverse businesses across the AEC ecosystem, building broad operational knowledge.</li><li>
Close collaboration with senior leadership and acquired company executives.</li><li>
The opportunity to build integration processes and infrastructure from the ground up.</li></ul><h1 class="jobSectionHeader">
Why Join Us</h1>
Integration is where M&amp;A value is won or lost. We've seen too many deals fail to deliver because the hard work of bringing companies together was treated as an afterthought. Here, integration is a first-class function&mdash;you'll have the resources, the mandate, and the organizational support to do it right. And because we're building a long-term portfolio rather than flipping companies, you'll see the results of your work compound over years, not just quarters.
If you're someone who thrives in the messy middle&mdash;after the deal closes but before things are running smoothly&mdash;and you get satisfaction from building relationships and solving practical problems, we want to meet you.<h1 class="jobSectionHeader">
To Apply</h1>
Please submit your resume and a cover letter. We look forward to exploring how you can help us integrate and transform our portfolio companies.</div>

Senior Integration Manager

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next! 

At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible. 
Job Description:
Parsons is looking for an amazingly talented Systems Integration Manager to join our team! In this role, you will be responsible for leading and coordinating all interface and systems integration activities across the rail programme. The role ensures effective alignment between signaling, telecoms, traction power, SCADA, control systems, rolling stock, and civil works, and that all technical, physical, and operational interfaces are managed in a controlled and coordinated manner throughout all project phases.
This position plays a critical role in ensuring system compatibility, operational readiness, and seamless integration between all disciplines, contractors, and stakeholders.
What You'll Be Doing:<ul><li>
Develop, implement, and maintain the overall Interface and Integration Management Strategy for the rail programme.</li><li>
Lead coordination across signaling, telecoms, traction power, control systems, rolling stock, civil, trackwork, and stations to ensure consistent and compatible interface definition and system integration.</li><li>
Establish and manage the interface management framework, including interface registers, interface control documents (ICDs), and issue resolution processes.</li><li>
Coordinate and resolve technical and operational interface issues between designers, contractors, system suppliers, and third parties.</li><li>
Review and endorse system integration plans, ICDs, systems assurance documentation, and interface-related test procedures.</li><li>
Ensure compliance with applicable rail standards, safety requirements, operational criteria, and performance specifications.</li><li>
Coordinate system-wide interface activities related to testing &amp; commissioning, dynamic testing, and end-to-end integration validation.</li><li>
Monitor progress of interface and integration deliverables against programme milestones and report risks or constraints to the wider leadership team.</li><li>
Facilitate interface and integration workshops, technical coordination meetings, hazard analyses, and configuration management reviews.</li><li>
Identify, assess, and mitigate interface and integration risks across engineering, construction, testing, and operational readiness activities.</li><li>
Prepare interface and integration dashboards, reports, and briefings for senior management and key stakeholders.</li></ul>
What Required Skills You'll Bring:<ul><li>
Bachelor&rsquo;s Degree in Engineering (Electrical, Electronic, Systems, Rail, Mechanical, or related discipline). A Master&rsquo;s Degree in Systems Engineering, Rail Systems, or a related field is preferred.</li><li>
Minimum 10 years&rsquo; experience in rail systems engineering, integration, and interface management roles. Experience coordinating multiple rail systems, including signaling, telecoms, traction power, control systems, and rolling stock.</li><li>
Proven experience performing an Interface &amp; Integration Manager role (or equivalent) on at least one major rail or transit project of similar size and complexity.</li><li>
Demonstrated track record in interface control, systems assurance, testing &amp; commissioning coordination, and operational readiness.</li><li>
Strong expertise in rail interface management and systems integration within complex, multidisciplinary environments.</li><li>
In-depth understanding of ICD development, interface registers, configuration management, and systems assurance principles.</li><li>
 Excellent leadership, coordination, and communication skills, with the ability to align diverse teams and stakeholders.</li><li>
Strong analytical and problem-solving capability, particularly in resolving complex interface and integration issues.</li><li>
High-quality reporting, documentation, and presentation skills.</li><li>
Ability to operate effectively in fast-paced, technically complex project environments.</li></ul>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!<div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
 <div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div> 
Financial Wellness</div><div> 
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div> 
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div> 
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div> 
Veteran Support</div><div> 
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div> 
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div> 
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div>

Systems Integration Manager

Savills

<div>The Role
The CRM Integration Manager is responsible for ensuring the integrity, performance, and strategic effectiveness of Savills Middle East&rsquo;s CRM ecosystem. This role owns CRM data quality, segmentation strategy, lifecycle communications, campaign governance, and system integrations, enabling intelligent lead nurturing, increased sales engagement, and the elimination of operational inefficiencies.
Operating in a highly hands-on capacity, the role will design and build automated workflows, manage CRM assets, resolve system issues, standardise templates, optimise funnel conversion, and deliver a structured, reliable communications calendar across EDM, WhatsApp, and SMS channels.
The role will also lead CRM analytics and reporting within HubSpot, developing executive dashboards, performance tracking frameworks, and a recurring reporting cadence to measure lifecycle progression, campaign effectiveness, and commercial impact, providing clear insights to senior stakeholders.
Key Responsibilities
1) HubSpot System Ownership &amp; Governance<ul><li>
Act as the internal subject matter expert (SME) and system owner for all HubSpot marketing and CRM automation activities.</li><li>
Define, implement, and enforce HubSpot governance standards, including:<ul><li>
Naming conventions</li><li>
Folder structures</li><li>
List taxonomy</li><li>
Campaign containers</li><li>
Asset and workflow linkage</li></ul></li><li>
Own user access, roles, and permissions, ensuring clear accountability, reduced duplication, and operational efficiency.</li><li>
Maintain overall CRM hygiene and system integrity, including:<ul><li>
Removal of redundancies (e.g., duplicate deal stages and properties)</li><li>
Standardisation of pipelines and lifecycle stages</li><li>
Ongoing data consistency and quality control</li></ul></li><li>
Lead documentation of system architecture, governance rules, and best practices to ensure scalability and operational clarity.</li></ul>
2) Lifecycle &amp; Funnel Strategy<ul><li>
Design, build, and continuously optimise end-to-end lifecycle journeys across all core audiences:<ul><li>
Buyers</li><li>
Sellers</li><li>
Investors</li><li>
Landlords &amp; tenants</li></ul></li><li>
Own the CRM communications strategy, defining:<ul><li>
What is sent</li><li>
When it is sent</li><li>
To whom</li><li>
Through which channel</li><li>
And for what commercial purpose 
(EDM, WhatsApp, SMS, webinars, call tasks, landing page follow-ups)</li></ul></li><li>
Create, manage, and govern a monthly and quarterly CRM communications calendar, ensuring campaign alignment, cadence discipline, and message prioritisation.</li><li>
Develop advanced segmentation frameworks using available data sources including:<ul><li>
Budget bands</li><li>
Nationality / country codes</li><li>
Community preferences</li><li>
Lifecycle stage</li><li>
Engagement behaviour</li><li>
Intent signals</li></ul></li><li>
Drive commercial action and conversion, activating CRM-led journeys that generate:<ul><li>
Viewings and bookings</li><li>
Broker calls and meetings</li><li>
Webinar attendance</li><li>
Valuation requests</li><li>
Listing appointments</li></ul></li><li>
Define CRM performance KPIs and benchmarks (open rates, click-through rates, conversion rates, unsubscribe rates, WhatsApp/SMS response rates) and lead structured performance reviews on a weekly and monthly cadence.</li></ul>
3) Campaign Execution in HubSpot<ul><li>
Build, QA, and deploy all campaign assets within HubSpot, including:<ul><li>
EDMs</li><li>
Forms</li><li>
Landing pages</li><li>
Workflows</li><li>
Lists</li><li>
Lead scoring models</li><li>
Campaign tracking frameworks</li></ul></li><li>
Ensure all campaign assets are correctly linked, measurable, and attributable within HubSpot reporting structures.</li><li>
Create and maintain a centralised pre-approved asset library, including:<ul><li>
Email, form, and landing page templates</li><li>
Best-practice examples</li><li>
Reusable modules and components</li></ul></li><li>
Partner closely with Creative and Marketing teams to:<ul><li>
Improve conversion performance</li><li>
Optimise UX and CRO best practices</li><li>
Maintain brand compliance</li></ul></li><li>
Lead continuous A/B testing programmes (subject lines, send times, CTA copy, layouts, form lengths, preview text) and document performance learnings to drive ongoing conversion uplift.</li></ul>
4) Data Health, Segmentation &amp; Contact Governance<ul><li>
Own and maintain contact data quality standards, including:<ul><li>
Field mapping</li><li>
Mandatory properties</li><li>
Formatting rules</li><li>
Suppression logic</li><li>
Standardised categorisation frameworks</li></ul></li><li>
Build and manage structured list taxonomies to ensure scalable segmentation, targeting accuracy, and reporting clarity.</li><li>
Govern email domain blocklist management, including ownership definitions, documentation, and compliance processes.</li><li>
Implement robust suppression and exclusion frameworks to prevent operational and commercial errors (e.g., exclusion of active deals from nurture journeys).</li><li>
Ensure reporting integrity by maintaining:<ul><li>
Consistent lifecycle stage definitions</li><li>
Funnel rules</li><li>
Attribution logic</li><li>
Dashboard reliability</li></ul></li></ul>
5) Integrations, Automation &amp; Troubleshooting<ul><li>
Own the end-to-end management, troubleshooting, and optimisation of system integrations, including:<ul><li>
HubSpot CRM tools</li><li>
Website and form tracking</li><li>
Lead sources</li><li>
WhatsApp &amp; SMS platforms</li><li>
Webinar and event tools</li></ul></li><li>
Lead and coordinate major integration projects, including:<ul><li>
GoYzer &times; HubSpot integration</li></ul></li><li>
Define and maintain:<ul><li>
Bidirectional sync rules</li><li>
Ownership logic</li><li>
Lifecycle stage mapping</li></ul></li><li>
Build short-term automation and integration workflows using tools such as Zapier where required, ensuring:<ul><li>
Full documentation</li><li>
Scalable design</li><li>
Clean handover to long-term systems</li></ul></li><li>
Prepare CRM architecture and data structures for future Salesforce migration, including:<ul><li>
Clean mapping</li><li>
Process documentation</li><li>
Minimal technical debt</li></ul></li><li>
Own and continuously enhance CRM reporting dashboards, including:<ul><li>
Lifecycle funnel dashboards</li><li>
Campaign performance dashboards</li><li>
Sales handoff and SLA tracking dashboards 
with a defined reporting cadence and stakeholder distribution framework.</li></ul></li></ul>
Skills, Knowledge and Experience<ul><li>
2&ndash;5+ years&rsquo; experience in CRM management, lifecycle marketing, or marketing operations, with strong hands-on HubSpot experience strongly preferred.</li><li>
Demonstrated ability to design, build, and optimise lifecycle communications, including:<ul><li>
Segmentation frameworks</li><li>
Automated workflows</li><li>
Nurture journeys</li><li>
Campaign and communications calendars</li></ul></li><li>
Strong understanding of CRM systems, troubleshooting, and integration logic, with API familiarity considered an advantage (not essential).</li><li>
Highly developed data governance and hygiene mindset, including:<ul><li>
Property structure</li><li>
Taxonomy design</li><li>
QA processes</li><li>
Data consistency and compliance</li></ul></li><li>
Proven experience building and maintaining CRM reporting dashboards, with the ability to define, track, and interpret lifecycle and campaign KPIs, including:<ul><li>
Open rate</li><li>
Click-through rate (CTR)</li><li>
Conversion rate</li><li>
CPL MQL movement</li><li>
Pipeline influence (where measurable)</li></ul></li><li>
Experience designing and running structured A/B testing programmes to drive continuous improvement across CRM communications and funnel performance.</li></ul>
Nice to Have<ul><li>
HubSpot certifications, including:<ul><li>
Marketing Software</li><li>
Email Marketing</li><li>
Reporting &amp; Analytics</li></ul></li><li>
Experience within real estate, high-volume lead environments, or performance-driven sales organisations, particularly where:<ul><li>
Lead routing</li><li>
High-intent enquiries</li><li>
Sales enablement 
are critical.</li></ul></li><li>
Exposure to CRM migrations or large-scale system transitions, particularly HubSpot Salesforce or equivalent.</li><li>
Familiarity with WhatsApp and SMS platforms, webinar tools, and landing page builders.</li><li>
Experience working alongside creative and marketing agencies, implementing best-practice templates and optimisation frameworks.</li><li>
Working knowledge of Zapier (short-term automation), GoYzer (or similar lead routing / CRM tooling), and Salesforce architecture concepts, supporting long-term platform readiness.</li></ul></div>

CRM Integration Manager

Holder Construction

<div>About the Role
We are looking for a Senior MEP Systems Integration Manager
 to join our MEP Department team in our regional office in Atlanta, GA. This is a full-time, in-person. 
Key Responsibilities<ul><li>
Provide strategic oversight and technical leadership for MEP systems across design, procurement, coordination, construction, and commissioning phases.</li><li>
Proactively identify, assess, and mitigate cross-discipline technical risks to protect project schedules, cost control, commissioning success, and client acceptance.</li><li>
Review and validate design documents, specifications, owner standards, contract requirements, and technical submittals, including OFCI/CFCI equipment.</li><li>
Verify equipment performance criteria, system integration points, controls requirements, redundancy strategies, and quality standards during submittal and shop drawing development.</li><li>
Validate system-level assumptions related to maintainability, operational performance, reliability, and long-term functionality.</li><li>
Collaborate closely with project management, design engineering, supply chain, quality, and field teams, as well as external vendors, commissioning agents, and owner representatives.</li><li>
Support project teams by troubleshooting and resolving complex or non-standard MEP challenges, minimizing field conflicts, schedule impacts, and change orders.</li><li>
Prepare and support teams for commissioning readiness, ensuring testing, documentation, and turnover activities are executed successfully.</li><li>
Provide regular technical progress updates, risk assessments, and recommendations to project teams and leadership.</li><li>
Capture lessons learned, document resolved issues, and contribute to continuous improvement across future projects.</li><li>
Mentor and coach team members to build technical capability, consistency, and professional growth.</li></ul> 
Qualifications 
Required:<ul><li>
Bachelor&rsquo;s degree in electrical engineering, Mechanical Engineering, or a related construction/engineering field and 10+ years of experience in commissioning, startup, or equipment testing (electrical, controls, or integrated systems) OR
</li><li>High School Diploma and 10+ years of experience in commissioning, startup, or equipment testing (electrical, controls, or integrated systems).
</li><li>Experience supporting mission-critical environments such as data centers, industrial manufacturing, or semiconductor facilities.
</li><li>Demonstrated ability to read and interpret construction documents, specifications, and technical equipment submittals, including identifying conflicts or errors.
</li><li>Strong problem-solving skills with the ability to address complex technical challenges requiring conceptual and innovative thinking.
</li><li>Outstanding communication, organization, and time management skills.
</li><li>Proven ability to collaborate effectively across disciplines and adapt communication style to different audiences.
</li><li>Willingness and ability to travel to manufacturing facilities as required.</li></ul> 
Preferred:<ul><li>
Familiarity with a broad range of mission-critical data center equipment.
</li><li>Experience with modular construction and/or integrated equipment solutions.
</li><li>Working knowledge of commissioning management platforms such as CXAlloy and BIM 360.
</li><li>Experience validating controls integration, system redundancy, and commissioning strategies.
</li><li>Ability to serve as a technical advisor to clients, reinforcing confidence in MEP system performance and reliability.</li></ul></div>

Senior MEP Systems Integration Manager

ClassLink, Inc.

<div>Description:

At ClassLink, we believe learning should be accessible, engaging, and empowering for every student, every educator, everywhere. That&rsquo;s why we build secure, intuitive tools that empower more than 26 million students and educators worldwide. From simplifying access with single sign-on, to advancing equity with usage analytics, to automating secure rostering, our platform helps schools focus on what matters most: teaching and learning.
We&rsquo;re not just building tools, we&rsquo;re building what&rsquo;s next in education. By removing barriers and enabling data-driven decisions, our solutions help educators lead with confidence and students thrive in and out of the classroom every day.
Our team is driven by purpose and grounded in three core values:<ul><li>
Strive to Grow - always learning, improving, and innovating.</li><li>
Deliver Worthwhile Experiences - for our users, our partners, and each other.</li><li>
Contribute with Heart - putting people first in everything we do.</li></ul>
These values shape how we work, innovate, and support the communities we serve. If you&rsquo;re ready to do work that makes a real difference, and grow alongside a team that values collaboration, support, and continuous improvement. ClassLink is the place for you.
ClassLink is seeking a Partner Integration Manager to join our growing Partner Services team. In this role, you will play a key role in driving and deepening ClassLink&rsquo;s partnerships. You&rsquo;ll serve as the primary liaison for new and existing partners, overseeing onboarding, technical integrations, ongoing relationship management, and strategic initiatives.
RESPONSIBILITIES<ul><li>
Become a subject matter expert on ClassLink&rsquo;s products and services</li><li>
Lead onboarding and integration processes for new partners, ensuring smooth and timely technical and relational alignment</li><li>
Develop and manage strategic relationships with assigned partners, serving as the primary point of contact from initial engagement through ongoing collaboration
<ul><li>Conduct initial outreach and discovery</li>
<li>Communicate and position ClassLink&rsquo;s partnership and financial model</li>
<li>Define and maintain clear interaction workflows between ClassLink and partner organizations</li>
<li>Maintain consistent, proactive communication to foster trust and long-term engagement</li>
</ul></li><li>Project manage technical integrations, coordinating with internal and external teams to ensure successful implementation</li><li>
Efficiently manage high-volume correspondence (75+ emails daily), prioritizing tasks and responses in a fast-paced environment</li><li>
Collaborate cross-functionally with internal teams (e.g., Product, Marketing, Client Services) and partner staff to expand opportunities and deliver mutual value</li><li>
Design, implement, and manage partner programs and initiatives that enhance engagement and satisfaction</li><li>
Continuously assess and improve the partner experience and internal partner management processes for efficiency and scalability</li><li>
Mentor and support junior team members, providing guidance, knowledge-sharing, and coaching as needed</li><li>
Contribute to special projects and cross-functional initiatives as assigned</li></ul>
NOTE: This job description is not intended to be all-inclusive. Employees may be asked to perform other related duties as negotiated to meet the ongoing needs of the organization.
Requirements:

Experience &amp; Education<ul><li>
Bachelor&rsquo;s degree required</li><li>
5+ years of experience in technology-focused roles with direct customer or partner interaction</li><li>
Proven success managing strategic partnerships and external relationships</li><li>
Project Management Certification (PMP, CAPM, or similar) - strong recommendations</li><li>
Experience in education technology and/or identity and access management (IAM) systems preferred</li></ul>
Technical &amp; Analytical<ul><li>
Strong organizational and process improvement skills, with the ability to identify inefficiencies and help streamline workflows.</li><li>
Understanding of how data connects across systems such as student information systems (SIS), learning platforms (LMS), and partner tools.</li><li>
Familiarity with system integrations, APIs, and secure data exchange concepts.</li><li>
Proficiency with common business and operational tools such as Microsoft Office, Google Workspace, Salesforce, Monday.com or similar platforms.</li><li>
Understanding of user access, rostering, and single sign-on (SSO) concepts, or the ability to learn quickly.</li><li>
Ability to troubleshoot issues, analyze root causes, and communicate solutions clearly to both technical and non-technical partners.</li><li>
Strong problem-solving and analytical skills, with the ability to support scalable and efficient processes.</li><li>
Experience using AI tools or automation to improve efficiency, streamline tasks, or enhance workflows is a plus.</li></ul>
Communication &amp; Collaboration<ul><li>
Excellent written and verbal communication skills, including the ability to translate technical details for non-technical stakeholders</li><li>
Exceptional organizational, problem-solving, and customer service skills</li><li>
Demonstrated ability to influence cross-functional teams and build trust-based relationships</li><li>
Strong presentation and facilitation skills</li></ul>
Work Style &amp; Availability<ul><li>
Self-starter with a results-driven mindset and a collaborative, team-oriented attitude</li><li>
Comfortable operating in a dynamic, fast-paced, and evolving environment</li><li>
Willingness to travel up to 25% of the time</li></ul>
Benefits:<ul><li>
Generous Paid Time Off: 4+ weeks of vacation and 13+ paid holidays</li><li>
Parental Leave: 12 weeks fully paid for all parents</li><li>
Retirement: 401(k) with 0.5:1 company match</li><li>
Comprehensive Health Coverage: Medical, dental, and vision plans</li><li>
Insurance: Company-paid life, short-term disability, and long-term disability, plus voluntary options including supplemental life, accident, and pet insurance</li></ul>
Perks:<ul><li>
Volunteer Time Off: Give back through ClassLink Cares paid volunteer days</li><li>
Lifelong Learning: Tuition reimbursement for continued education</li><li>
Growth &amp; Development: Coaching and internal programs to support career and personal growth</li><li>
Supportive Culture: A workplace that values curiosity, compassion, and continuous learning</li><li>
Connection &amp; Community: Annual company retreats and team events with bright, fun coworkers</li></ul>
At ClassLink, we believe the best ideas come from bringing together diverse perspectives. We are committed to building a team that reflects the diversity of the communities we serve and fostering a workplace where every team member feels valued, respected, and empowered to grow.
ClassLink is proud to be an equal opportunity employer. We welcome candidates of all identities, backgrounds, and experiences, and we do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic.
ClassLink is powered by passionate people dedicated to improving learning in classrooms everywhere. We do this by creating and delivering great products and having fun along the way. Learn more about us at www.classlink.com.</div>

Partner Integration Manager (Ed-Tech)

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Operations Integration Manager M/F 
 
Amazon opened its virtual doors in 1995 and strives to be the world&rsquo;s most customer-centric company, where customers can find and discover anything they might want to buy online. The goal of Amazon is to build a world class operation. Amazon Operations aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To continue to drive excellence within our Amazon Egypt Operations we are currently looking for a dynamic, organized self-starter to join us as an Operations Integration Manager. 
 
This is a unique and exciting opportunity to ensure our organization&rsquo;s treatment of employees is fair, respectful, and consistent with our framework of our core business values and objectives. The ideal candidate for this position has to demonstrate leadership experience combined with a proven history of establishing trust and credibility with employees at all levels. You understand the power of and seek out diverse perspectives. You&rsquo;ll need to be comfortable with a degree of ambiguity that is higher than most roles. Exemplary verbal and written communication skills will be critical, as will strong attention to detail, ownership, and follow-through. You&rsquo;ll need a proven track record in project management, including experience collaborating with cross-functional teams to solve problems and deliver solutions successfully against high standards. 
As an Operations Integration Manager, you will drive our network agenda across raising diversity, establishing equity in our processes and embedding inclusive environments across Egypt. A key stakeholder to the Operations team, you will contribute to the optimization of how we think, teach and deliver cultural change across fulfilment/transportation/delivery network, enabling processes to meet our associate experience goals. You will collaborate on and then execute the roadmap of standard Egypt process upgrades, directly supporting implementation of change at Egypt and site level. 
 
In partnership with Egypt leadership, Operations management and several stakeholders, the Operations Integration Manager will develop mechanisms to surface known best practices, deploy change and raise the bar. You will own standardization of processes, lead trials and engage with stakeholders across Egypt, AMET and WW, enabling standardization and innovation. 
Your resident location must be local to the geographic area of the position you are applying for. This position may support multiple sites within the region and the ability to routinely travel between local sites is essential. The successful candidate must be capable of occasional domestic travel, estimated at less than 75% of the time. 
 
Key job responsibilities 
As a key member of the Egypt leadership team, you will work with various stakeholders, including Egypt Senior Leaders, Site Leadership teams, EGYPT/AMET Support teams and stakeholders and contribute to the stable optimization of our cultural processes by: 
<ul><li>Leading cross-functional business decisions, aligning partner teams, and recommend long-term solutions and business case grounded in data.</li><li>Leading deployment of Process Standard implementations and upgrades within the transportation network.</li><li>Delivering crisp scoping documents outlining novel solutions and product ideas, set objectives, analyze data and drive success metrics that are quantifiable.</li><li>Owning end to end roadmap for the program delivery and develop overall strategy.</li><li>Owning the process/ tools and mechanisms for Change requests to be raised, evaluated, concluded within SLAs.</li><li>Contributing to the creation and continuous improvement of operation standards, and partnering with local management and supporting teams (OPS, WHS, LMP, PXT, PE, DEX, ACES, L&amp;D).</li><li>Scheduling and moderating multiple weekly standing meetings with internal teams to obtain or share information and approve changes; coordinate information between various teams in the organization.</li><li>Monitoring and reporting on compliance risks and issues, collaborating with internal risk management teams to identify necessary mitigation steps</li><li>Work with RoW and EU/NA CM team and partner SME&rsquo;s to identify cost reduction and cost avoidance opportunities, through processes to evaluate change requests, and facilitating lessons learnt from changes at a network level.</li><li>Identifying process defects through stakeholder feedback and audits. Facilitate cross functional mechanisms to minimize defects in a measurable way.</li><li>Identifying and address customer and business pain points by actively deep diving into data and operational processes.</li></ul></div><h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree or equivalent</li><li>Experience owning/driving roadmap strategy and definition</li><li>Experience owning program strategy, end to end delivery, and communicating results to senior leadership</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Experience in a technology role</li><li>5+ years of operations, program management, business development or technology experience.</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>3+ years of performance metrics, process improvement or lean techniques experience</li><li>Experience developing operational processes and technologies</li><li>Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions</li><li>Experience with written and verbal communication and presentation</li><li>Experience demonstrating strong analytical abilities and confidence in the use of data</li><li>Experience handling confidential information and maintaining professionalism in dealing with senior executives</li><li>Experience managing multiple projects and meeting aggressive deadlines</li><li>Experience with high quality document preparation and presentation</li><li>5+ years of change management experience</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Operations Integration Manager M/F, Egypt Operations

Mobilink Bank

<div>
 
 
 Job Title:
 
 Manager, Applications Integration
 
 
 
 Department:
 
 Information Technology
 
 
 
 Grade:
 
 AVP
 
 
 
 Reports to:
 
 Executive Manager, Applications integration
 
 
 
 Location:
 
 Head-Office
 
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Evaluate stakeholder needs and architect comprehensive Functional Specification Documents (FSD) with internal and external partners for Alternate Delivery Channels (ADC).
 </li>
 <li>
 Lead the end-to-end middleware and digital banking applications upgradation life cycle overseeing everything from initial feasibility and effort estimation to complex migrations and long-term application maintenance.
 </li>
 <li>
 Translate middleware architecture and existing functionality into system flows, flowcharts, and database designs to guide the internal and external teams.
 </li>
 <li>
 Supervise all patch deployments, system upgrades, and version releases within the defined middleware project scope and timelines.
 </li>
 <li>
 Enforce industry-standard implementation practices and architectural design patterns across all banking applications.
 </li>
 <li>
 Facilitate peer reviews and user testing phases; provide support for listing detailed middleware use cases with stakeholders and technical support to ensure robust system development.
 </li>
 <li>
 Coordinate the full testing suite, including System Integration Testing (SIT) and User Acceptance Testing (UAT), in collaboration with internal and external partners.
 </li>
 <li>
 Follow all organizational and IT security policies to ensure safe and stable operations.
 </li>
 <li>
 Conduct thorough impact analysis to identify potential breaking changes in APIs, messaging protocols, or data mappings
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Have knowledge/experience of Middleware and ATM switches (IRIS, UBPS).
 </li>
 <li>
 Banking/Fin Tech Experience in application domain.
 </li>
 <li>
 Middleware Application migration/upgradation experience.
 </li>
 <li>
 Knowledge of ISO 8583 and ISO 20022.
 </li>
 <li>
 Have knowledge of core and branchless banking applications.
 </li>
 <li>
 Expert level knowledge of standard development tools (VS, PL/SQL, MSSQL, Oracle, ASP, C# .net).
 </li>
 <li>
 Have knowledge of SDLC and adherence with all phases.
 </li>
 <li>
 Have good verbal and written communication skills.
 </li>
 <li>
 Aware of Incident and Change Management best practices.
 </li>
 <li>
 A disciplined approach to documentation and change management.
 </li>
 <li>
 Knowledge of API gateway (Kong).
 </li>
 <li>
 Working experience with Rest and Soap Based Apis.
 </li>
 </ul>
 
 
 
 
 
 Essential Skills:
 
 
 <ul>
 <li>
 Proficient in MS Office
 </li>
 <li>
 Strong analytical skill
 </li>
 <li>
 Team management
 </li>
 <li>
 Time management
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Customer Relationship
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Sound communication and interpersonal skills
 </li>
 </ul>
 
 
 
 
 
 
 
 
 About MMBL:
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 58 million registered users including 22+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100+ branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 
 Why Join MMBL?
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavour.
 
</div>

Manager, Applications Integration

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