intelligence engineer

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><div><p>
WFS is seeking a <b>Ground Operations Business Inelligence Engineering</b> to serve as the primary technical owner of Ground Handling analytics and reporting across North America.</p><p>
This individual contributor role designs, builds, and maintains scalable analytics solutions supporting Ground Operations performance, KPI tracking, and operational decision-making, combining business intelligence, data engineering fundamentals, and hands-on analytics engineering.</p><p></p><p><b><br>
The Business Intelligence Engineer will:</b></p><ul><li>
Own and enhance the Ground Power BI reporting ecosystem</li><li>
Independently design and build small-to-medium data pipelines using Python and Microsoft Fabric</li><li>
Perform end-to-end root cause analysis across systems, databases, APIs, Fabric pipelines, and reporting layers</li><li>
Partner with Operations stakeholders to translate business requirements into scalable technical solutions</li><li>
Act as a technical bridge between Ground Operations and the Data &amp; Analytics team</li></ul><p>
This role requires strong independent problem-solving ability, technical depth, and the ability to communicate complex data issues clearly to non-technical stakeholders.</p><p>
After stabilizing and optimizing the reporting landscape, this individual will contribute to automation initiatives and explore innovative uses of AI to improve analytics workflows and operational insights.</p><p></p><p><b><i><br>
This position is fully on sire and may be based at one of the following metropolitan airports: Dallas,TX (DFW); Houston, TX (IAH); Newark, NJ (EWR); Seattle, WA (SEA); Denver, CO (DEN)</i></b></p></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2>
</div><div><div><p><b>
Analytics Ownership &amp; Reporting</b></p><ul><li>
Serve as the primary owner of all Ground Handling Power BI reports in North America</li><li>
Design, develop, deploy, and maintain Power BI solutions within Microsoft Fabric</li><li>
Build optimized data models using best practices in DAX and semantic modeling</li><li>
Implement performance tuning and reliability improvements for reports and datasets</li><li>
Manage report refresh failures, bug fixes, and production support independently</li></ul><p><b>
Analytics Engineering &amp; Data Pipelines</b></p><ul><li>
Design and build small-to-medium data pipelines using Python and Microsoft Fabric (Data Pipelines, Notebooks)</li><li>
Develop production-ready Python scripts with logging, monitoring, and error handling</li><li>
Integrate and validate REST API endpoints (authentication, pagination, payload validation, troubleshooting)</li><li>
Collaborate with Data Engineering on larger pipelines while independently owning smaller solutions</li><li>
Support CI/CD best practices for Power BI and Fabric (experience preferred; ability to learn required)</li></ul><p><b>
Business Partnership &amp; Communication</b></p><ul><li>
Work directly with Ground Operations leaders to gather requirements and propose multiple solution options with clear trade-offs</li><li>
Translate technical findings into concise, business-ready explanations</li><li>
Document technical designs, root cause findings, and data logic clearly</li><li>
Serve as a subject matter expert (SME) or progressing SME of Ground source systems and KPIs</li><li>
Iterate with end users to continuously improve reporting usability and value</li></ul><p><b>
Continuous Improvement &amp; Innovation</b></p><ul><li>
Research and evaluate new reporting and analytics tools where appropriate</li><li>
Promote best practices in analytics engineering and solution design</li><li>
Apply an automation-first mindset to reporting and operational workflows</li><li>
Explore innovative uses of AI to enhance analytics development, documentation, troubleshooting, and insight generation</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><div><ul><li>Bachelor&rsquo;s degree in Computer Science, Information Systems, Data Analytics, or related field (or equivalent experience)</li><li>
3&ndash;5 years of hands-on experience in analytics, BI, or analytics engineering roles</li><li>
Strong SQL skills, including complex query writing, stored procedure validation, and performance troubleshooting</li><li>
3+ years of experience using Python for data processing and pipeline development</li><li>
Experience working with REST APIs (authentication, error handling, debugging)</li><li>
Strong experience developing and maintaining Power BI solutions (Power BI Service, data modeling, DAX)</li><li>
Experience working in Microsoft Fabric (Lakehouse, Data Pipelines, Notebooks)</li><li>
Ability to independently troubleshoot data and reporting issues across multiple systems</li><li>
Strong written and verbal communication skills, with ability to explain technical topics clearly to non-technical audiences</li><li>
Demonstrated ability to work independently and manage multiple priorities</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><div><ul><li>Experience with CI/CD practices for Power BI and analytics solutions</li><li>
Experience with version control (e.g., Git)</li><li>
Experience supporting operational or logistics environments</li><li>
Familiarity with advanced analytics or automation use cases</li><li>
Exposure to AI-driven analytics workflows or automation tooling</li><li>
Experience collaborating cross-functionally with Data Engineering teams</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Remain in a stationary position 50% of the time.</li><li>
Occasionally move about inside the office to access file cabinets, office machinery, etc.</li><li>
Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.</li><li>
Walk short distances.</li><li>
Reach above and/or below shoulder.</li><li>
Handle/grasp documents or office equipment.</li><li>
Sit and/or stand for short or extended periods of time.</li><li>
Lift/carry/move objects, files and documents up to 10 pounds.</li><li>
Work in an office environment using standard office equipment.</li><li>
Talk, listen, and speak clearly on telephone.</li><li>
Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Business Intelligence Engineer

Crisis Prevention Institute

<div><p><b>Our Story:</b><br>
Crisis Prevention Institute Inc. (CPI) is the worldwide leader in evidence-based de-escalation and crisis prevention training and dementia care services. Our programs teach professionals the skills to recognize, prevent, and respond to crises in the workplace. Since 1980, we&rsquo;ve helped train more than 17 million people within service-oriented industries including education, health care, behavioral health, long-term care, human services, security, corporate, and retail.<br>
<br>
At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security of everyone. We believe the power of empathy, meaningful connections, personal safety, and security are the antidotes to fear and anxiety. It&rsquo;s a philosophy that is central to everything we do, and traces back to our beginning.</p><p><b>
As a member of the team, you can expect to:</b></p><ul><li>
Make a difference through your work &ndash; You&rsquo;ll be proud to tell your family and friends about what you do.</li><li>
Gain significant career experience only obtained within a fast-growing organization &ndash; Entry-level roles through executive leadership.</li><li>
Feel fulfilled and have fun &ndash; We work hard but make the time to build meaningful relationships and celebrate the wins.</li></ul><p><b>
The Role:</b></p>
The Finance Business Intelligence Engineer will work with stakeholders and product owners to understand business needs, document requirements, and build business intelligence solutions that generate valuable insights to drive business growth and optimize workflows. CPI is a high-integrity organization, and successful team members, including those in this key role, will admit mistakes, take corrective action quickly (fail fast), and be diligent in providing the best solutions while meeting deadlines.<br>
<br>
In addition, this role will establish and maintain data governance, modeling standards, and reporting workflows by applying business and technical requirements to curate, govern, and deliver trusted datasets and semantic models across Business Intelligence tools.<p><b>
What You Get To Do Everyday:</b></p><ul><li>
Collaborate with data engineering, technology, and finance stakeholders to improve data models that feed business intelligence tools, increase data accessibility, and foster data-driven decision making across the organization.</li><li>
Build accurate and repeatable deliverables in reporting and visualization tools such as PowerBI, Tableau, or Excel, based on the business case.</li><li>
Write complex queries and views using aggregations and window functions to prepare data for downstream reports.</li><li>
Be creative in deliverable design approaches, options, and solutions, as well as create proofs-of-concept that align with project requirements.</li><li>
Implement role-based access controls for specific data and reports, maintaining data security and integrity.</li><li>
Conduct root-cause analysis on product performance, customer behavior, and market trends.</li><li>
Analyze and troubleshoot data-related issues and assist in the resolution of data issues.</li><li>
Create documentation for reports and update existing documentation for planned enhancement.</li><li>
Promote work stream visibility by collaborating with team members.</li><li>
Utilize repositories to track versioned report enhancements.</li><li>
Perform other position-related duties as assigned.</li></ul><p><b>
You Need to Have:</b></p><ul><li>
Bachelor&rsquo;s degree in information science, data science, information technology, information systems, mathematics, or relevant work experience</li><li>
Three years or more of work experience in data analysis, data modeling, reporting writing/development, dashboard, and/or business intelligence toolsets</li><li>
Experience working with data wrangling in Microsoft Excel</li><li>
Experience with Business Intelligence tools such as PowerBI or Tableau</li><li>
Experience working with Cloud Data platforms and concepts, including Azure and Snowflake</li><li>
Experience writing complex SQL queries using aggregations and window functions</li><li>
Experience in analyzing data from various sources and formats, and applying data insights</li><li>
Knowledge of coding with DAX, Python, PowerShell, or equivalent scripting language</li><li>
Knowledge of Scrum and Agile Framework</li><li>
Strong attention to detail</li><li>
Strong verbal and written communication</li><li>
Accountable for work produced</li><li>
Excellent analytical and problem-solving skills</li><li>
Continuous learner</li><li>
Ability to multitask, prioritize, and organize efficiently</li><li>
Ability to work independently and be a member of a multi-function team</li><li>
Well-developed interpersonal skills</li></ul><p><b>
We'd Love to See:</b></p><ul><li>
Experience working with automating tasks using Power Automate</li><li>
Experience working with Microsoft Fabric</li><li>
Professional certifications such as SnowPro Core, Microsoft PL-300, etc</li><li>
Knowledge of accounting principles and processes</li></ul><p><b>
What We Offer:</b></p><ul><li>
Annual company performance bonus</li><li>
Comprehensive benefits package</li><li>
401k</li><li>
PTO</li><li>
Health &amp; Wellness Days</li><li>
Paid Volunteer Time Off</li><li>
Continuing education and training</li><li>
Hybrid work schedule</li><li>
Paid Parental Leave</li></ul><p>
Crisis Prevention Institute is an Equal Opportunity Employer that does not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, creed, sex, sexual orientation, gender, gender identity, or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state, or local law. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.</p><p>
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Finance Business Intelligence Engineer

Nook Office Solutions

<p>Role:</p><ul><li>Understand the state-of-the-art literature regarding NLP and language models, and use the gained knowledge to develop solutions that help in improving the processes of data collection and extraction from a wide variety of sources.</li><li>Work independently, and propose + develop feasible and efficient solutions.</li><li>Develop NLP/LLM-based applications.</li><li>Finetune LLMs/other networks according to custom requirements.</li><li>Ensure the correction of training data being used for finetuning.</li><li>Maintain and improve previously developed code.</li></ul><p>Experience:</p><ul><li>Bachelors in Computer Science, Software engineering, or Electronics engineering.</li><li>2+ years experience in machine learning and NLP-based product development using Python.</li><li>1 year experience with language model-based development.</li></ul><p>Requirements:</p><ul><li>Deep understanding of NLP core concepts.</li><li>Understanding of Transformer architecture and working mechanism of LLMs.</li><li>Ability to understand NLP and LLM literature and use it for designing solutions.</li><li>Experience in finetuning language models.</li><li>Experience overseeing the process of data preparation for finetuning LLMs/other models.</li><li>Experience in developing LLM-based applications.</li><li>Experience in information extraction using language models.</li><li>Good understanding of advanced mathematics and statistics adopted in the NLP domain.</li><li>Experience using Python + pytorch and other related libraries.</li><li>Ability to work independently (Research + Development).</li><li>Ability to clearly communicate ideas, work, and results.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Artificial Intelligence Engineer

Humana

<div><h1 class="jobSectionHeader"><b>Become a part of our caring community and help us put health first</b></h1><p></p><p><br>
You will utilize a range of tools, technologies, applications, and best practices to collect, integrate, analyze, and present raw data from systems such as CRM, AVAYA, NICE QC, Nexidia, and WFM. Your work will enable the creation of actionable business information and help shape departmental strategies. You will make decisions regarding technical approaches for project components and manage requirements for customer service, government reporting, and operational reporting, including non-clinical quality control. You will report to an Associate Director of Business Intelligence.</p><p></p><p><b>
Key Accountabilities </b>-</p><ul><li><p>
Conducts detailed trend analysis using data from multiple sources and builds operational dashboards in Tableau and other BI tools. Provides critical insights and visualizations to senior leaders, helping inform decisions around business processes and practices.</p></li><li><p>
Executes ad hoc data queries to address immediate business needs, delivering clear, actionable insights to support business operations.</p></li><li><p>
Develops and maintains reporting for contact center operations, including the creation and submission of government-required reports, ensuring compliance and accuracy.</p></li></ul><h1 class="jobSectionHeader"><b><br>
Use your skills to make an impact</b><br>
<b>
</b></h1><p><b>Required Qualifications</b></p><ul><li><p>
Our Department of Defense Contract requires U.S. citizenship for this position</p></li><li><p>
Successfully receive interim approval for government security clearance (NBIS - National Background Investigation Service)</p></li><li><p>
HGB is not authorized to do work in Puerto Rico per our government contract. We are not able to hire candidates that are currently living in Puerto Rico.</p></li><li><p>
Bachelor's degree</p></li><li><p>
3 years experience with SQL including ability to build queries from scratch, join disparate data sets together, and how to optimize code</p></li><li><p>
3 years of experience building and publishing end user facing dashboards with data visualization tools such as Tableau and/or Power BI</p></li><li><p>
3 years of data analysis experience to solve business problems</p></li><li><p>
3 years of experience working with large complex data sets within large organizations</p></li></ul><p></p><p><b>
Preferred Qualifications</b></p><ul><li><p>
Proficiency in understanding Healthcare related data</p></li></ul><p></p><p><b>
Work at Home Requirements</b></p><p></p><p>
To ensure Hybrid Office/Home associates' ability to work effectively, the self-provided internet service of Hybrid Office/Home associates must meet the following criteria:</p><ul><li><p>
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested</p></li><li><p>
Satellite, cellular and microwave connection can be used only if approved by leadership</p></li><li><p>
Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.</p></li><li><p>
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.</p></li><li><p>
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information</p></li></ul><p></p>
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.<p></p><p><b>
Scheduled Weekly Hours</b></p><p></p>
40<p></p><p><b>
Pay Range</b></p>
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.<br>
<p></p>
$89,000 - $121,400 per year<br>
<p></p>
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.<p></p><p><b>
Description of Benefits</b></p>
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<p></p><h1 class="jobSectionHeader"><b><br>
About us</b><br>
</h1>
Humana Inc. (NYSE: HUM) is committed to putting health first &ndash; for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.<p></p><p><br>
<br>
<b>Equal Opportunity Employer</b></p><p></p><p>
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</p></div>

Senior Business Intelligence Engineer

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
We are looking for a customer-obsessed Business Intel Engineer that thrives in a culture of data-driven decision making who will be responsible to help us hold a high bar for RBS BQA<br>
<br>
Key job responsibilities<br>
This individual will be responsible for driving/creating:<br>
<ul><li>Leveraging Generative AI tools and Large Language Models (LLMs) to automate data analysis, generate insights, and create natural language summaries of complex datasets</li><li>Building and deploying GenAI-powered analytics solutions to enhance self-service capabilities and accelerate decision-making</li><li>Developing prompt engineering strategies and RAG (Retrieval-Augmented Generation) pipelines to integrate GenAI with existing data infrastructure</li><li>Experimenting with foundation models (e.g., Amazon Bedrock, SageMaker JumpStart) to solve business intelligence challenges</li><li>Experience working with large, multi-dimensional datasets from multiple sources</li><li>Make recommendations for new metrics, techniques, and strategies to improve the operational and quality metrics.</li><li>Proficient using at least one data visualization product (Tableau, Qlik, Amazon QuickSight, Power BI, etc.)</li><li>Experience in deployment of Machine Learning and Statistical models</li><li>Building new Python utilities and maintaining existing ones</li><li>Enabling more efficient adhoc queries &amp; analysis</li><li>Working closely with research scientists, business analysts and product leads to scale data</li><li>Ensuring consistency between various platform, operational, and analytic data sources to enable faster and more efficient detection and resolution of issues</li><li>Exploring and learn the latest AWS technologies to provide new capabilities and increase efficiencies</li><li>Mentoring the team on analytics best practices</li></ul><br>
A day in the life<br>
<ul><li>Working closely with cross-functional teams including Product/Program Managers, Software Development Managers, Applied/Research/Data Scientists, and Software Developers</li><li>Building dashboards, performing root cause analysis, and sharing actionable insights with stakeholders to enable data-informed decision making</li></ul>
- Leading reporting and analytics initiatives to drive data-informed decision making- Designing, developing, and maintaining ETL processes and data visualization dashboards using Amazon QuickSight<br>
<ul><li>Transforming complex business requirements into actionable analytics solutions.</li></ul><br>
About the team<br>
Retail Business Service accelerates WW Amazon Stores growth by improving customer and Selling Partner experiences while optimizing costs. Our three-fold charter: 1) Detect and fix customer shopping impediments, 2) Grow SP business profitably including scaled tier-2/3 management, 3) Reduce Cost-to-Serve across Stores P&amp;L<br>
RBS BQA transforms organizational capability through four pillars: Quality Assurance, People Excellence, Continuous Improvement, and Innovation. The team proactively solves internal challenges via systematic defect identification and data-driven frameworks. Through various programs, BQA positions RBS as Amazon's benchmark organization.
</div><h2 class="jobSectionHeader"><b>BASIC QUALIFICATIONS</b></h2><ul><li>5+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience</li><li>Experience with data visualization using Tableau, Quicksight, or similar tools</li><li>Experience with data modeling, warehousing and building ETL pipelines</li><li>Experience in Statistical Analysis packages such as R, SAS and Matlab</li><li>Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling</li><li>Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business</li><li>Experience writing complex SQL queries</li><li>Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift</li><li>Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets</li><li>Master's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Business Intelligence Engineer, RBS BE - BQA

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