intelligence operations specialist

Alliant Insurance Services

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.
 More information is available on the company's website at: www.alliant.com.
 
SUMMARY
 
Responsible for advanced operational processing, including complex endorsements, detailed billing reconciliation, elevated inbox management, claims follow-up, reporting, and external policy tracking. This role supports continuous process improvement, helps maintain SOPs, and serves as a resource for Operations Specialist I. Works closely with licensed SES personnel and leadership to ensure accuracy, efficiency, and consistent service delivery.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
 
Independently process complex property and insurance records in SES systems, including exception scenarios and non-standard workflows.
 
Review, validate, and correct work completed by Level 1 Specialists to ensure accuracy, completeness, and audit readiness.
 
Attach, index, and maintain supporting documentation in accordance with documentation standards and audit requirements.
 
Process complex endorsements involving special conditions and submit and track transactions through SES workflows, resolving routine operational questions directly.
 
Maintain external policy tracking for financial institution portfolios, ensuring accurate documentation, clear status reporting, and timely follow-up.
 
Execute advanced follow-ups for complex, incomplete, or non-standard policy documentation and escalate unresolved issues as needed.
 
Perform advanced billing reconciliation, including multi-system comparisons, GL coding validation, refund analysis, and discrepancy investigation.
 
Research recurring or systemic billing issues and coordinate with Accounting, Operations, or external vendors to resolve complex billing problems.
 
Serve as a primary point of contact for escalated calls and emails requiring advanced operational knowledge, providing clear process explanations within non-licensed scope.
 
Handle high-volume individual and shared inboxes, draft or refine non-template correspondence, ensure compliance with SLAs and communication standards, and provide guidance to Level 1 staff on professional communication and escalation practices.
 
Complete FNOL submissions for complex or time-sensitive losses, conduct proactive follow-ups with carriers or adjusters, manage loss-run requests, reconcile results with internal claim logs, and summarize findings for AEs or leadership.
 
Monitor team-level workflow queues, assign tasks to Operations Specialist I or offshore resources. Provide updates on queue status and risks, utilize Excel and internal systems for analysis and reporting. Assist with SOP and training material updates, support onboarding and mentoring staff, and participate in audits and special projects.
 
Performs all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates.
 
Performs other duties as assigned.
 
QUALIFICATIONS
 EDUCATION/EXPERIENCE
 
Bachelor's Degree or equivalent combination of education and experience
 
Three (3) or more years in insurance operations, trust administration, financial services, or customer service.
 
SKILLS
 
Strong verbal and written communication skills, including advanced email and phone professionalism.
 
Strong analytical, problem solving, and decision making abilities.
 
High attention to detail with the ability to review and validate others’ work.
 
Ability to manage multiple tasks, prioritize effectively, and support a fast-paced environment.
 
Demonstrated ability to mentor junior staff and contribute positively to team culture.
 
Proficiency with Microsoft Office Suite (Excel, Outlook, Word; PowerPoint preferred); experience using agency management or workflow systems preferred.
 
Ability to adapt quickly to process changes and contribute to continuous improvement.
 
#LI-JP1
 
We are proud to provide comprehensive, high quality employee programs to meet employees’ needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.
 For immediate consideration for this position, please click on the “Apply Now" button.
 Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.
 If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information.
 
For more information on Alliant Insurance Service's benefits, click here.

Operations Specialist II - SES #JP

ASFASF

We are looking for a sharp, proactive, and solution-oriented IT Operations Specialist to join our creative department. Our core operations involve organic outreach on platforms like Wattpad, AO3, Royal Road, and DeviantArt.The ideal candidate will be responsible for ensuring our outreach team faces zero downtime due to technical blocks, shadow-bans, or network restrictions. If you are an expert in IP management, bypassing browser fingerprinting, and maintaining account stability at scale, we want you on our team.Key Responsibilities:<ul><li>Account Continuity: Implement strategies to prevent shadow-bans, bypass spam filters, and resolve verification hurdles on a daily basis.</li><li>Infrastructure Management: Deploy and manage multi-account setups using advanced tools to ensure zero detection.</li><li>Network &amp; Security: Manage IP rotation, Residential/Mobile Proxies, VPNs, and advanced MAC address spoofing.</li><li>Rapid Troubleshooting: Proactively identify and fix connectivity or platform-specific access issues whenever site security updates occur.</li><li>Resource Procurement: Manage bulk email configurations and OTP bypass solutions for seamless account creation.</li><li>Hardware Maintenance: Configure routers, Wi-Fi settings, and network adapters to maintain a clean digital footprint for the sales team.</li></ul>Required Skills &amp; Qualifications:<ul><li>Advanced Networking: In-depth knowledge of Static vs. Dynamic IPs, DNS leak protection, and hardware ID (HWID/MAC) masking.</li><li>Anti-Detect Tools: Hands-on experience with tools like GoLogin, AdsPower, Dolphin{anty}, or Multilogin.</li><li>Platform Expertise: Understanding the automated security and spam detection patterns of platforms like Wattpad, Reddit, and DeviantArt.</li><li>Technical Agility: Ability to switch between different network environments (4G/LTE dongles, dedicated proxies, etc.) instantly.</li><li>Problem-Solving Mindset: A &quot;hacker&quot; approach to solving technical roadblocks; you must be able to find workarounds when standard methods fail.</li></ul>Job Details:<ul><li>Job Type: Full-time</li><li>Salary: Rs. 35,000 - Rs. 80,000 per month (Negotiable based on technical expertise)</li><li>Schedule: 8am-4pm</li><li>Location: North Karachi</li></ul>Pay: Rs35,000.00 - Rs80,000.00 per monthWork Location: In person

IT Operations Specialist (Anti-Detect & Network Management)

SparkleMafia

Location: Poulsbo, WA (hybrid/remote-friendly option for the right candidate)OverviewAt SparkleMafia Professional Cleaning, we deliver premium, eco-conscious cleaning services across the Kitsap Peninsula while embracing smart technology to scale efficiently and deliver exceptional client experiences. We&rsquo;re seeking a proactive, tech-savvy, and warmly professional Operations &amp; AI Systems Specialist to support daily operations and drive our AI transformation.This hybrid role combines traditional executive assistance (taking calls, crafting estimates, scheduling cleanings, and keeping the business running smoothly) with hands-on technical expertise in AI agents, automation, information systems, bookkeeping, and reporting. You&rsquo;ll be the key person who frees up the owner&rsquo;s time by automating repetitive tasks while helping us implement the AI-powered lead flow we&rsquo;ve designed&mdash;turning more leads into booked appointments with less manual effort.If you love blending warm client service with no-code automation, AI tools, and data-driven insights&mdash;and you thrive in a fast-paced, values-driven small business&mdash;this is your opportunity to make a real impact on both operations and growth.ResponsibilitiesDaily Operations Support<ul><li>Handle inbound client calls, texts, and emails with a friendly, professional demeanor using Nextiva; qualify leads, prepare estimates, and schedule cleanings in ZenMaid.</li><li>Manage team schedules, and cleaning routes while proactively resolving scheduling conflicts.</li><li>Maintain client records, and accurate data entry for payroll (Gusto) and job tracking.</li><li>Assist with team events and internal communications to keep morale high.</li></ul>AI &amp; Automation Leadership<ul><li>Design, build, test, and maintain AI agents and automation workflows (using platforms like Zapier/Make, QuoteIQ, voice AI tools, and custom chatbots) to handle new-lead qualification, instant AI-generated estimates, 24/7 follow-up sequences, virtual walk-throughs, and client nurturing.</li><li>Manage and optimize our information systems: CRM, booking software (ZenMaid), website forms, and all integrations to ensure seamless data flow and minimal manual work.</li><li>Continuously improve automation rules so that 80-90% of routine lead interactions happen without human intervention while maintaining our signature warm SparkleMafia touch.</li></ul>Bookkeeping, Reporting &amp; Project Management<ul><li>Assist in day-to-day bookkeeping and reconciliation in Wave Accounting (or QuickBooks); prepare monthly financial reports, job-costing summaries, and profitability analyses.</li><li>Create clear operational dashboards and reports (lead conversion rates, booking trends, AI performance metrics, revenue forecasts) using Excel, Google Data Studio/Looker Studio, or ClickUp dashboards.</li><li>Lead small-to-medium projects in ClickUp (or similar project management software), tracking AI implementation milestones, SOP updates, and process improvements with clear timelines and accountability.</li></ul>General<ul><li>Document and refine SOPs as we evolve with new AI tools.</li><li>Proactively identify bottlenecks and propose technology solutions that save time and increase confirmed appointments.</li><li>Provide occasional in-office support while working primarily in a flexible, results-focused environment.</li></ul>QualificationsRequired<ul><li>2+ years of administrative or operations experience in a service-based business (cleaning, home services, or similar is a strong plus).</li><li>Proven ability to take client calls, write estimates, and manage scheduling with excellent phone and written communication skills.</li><li>Hands-on experience setting up and managing AI agents, chatbots, or voice AI (examples: Voiceflow, Phonely, newo.ai, QuoteIQ, or similar).</li><li>Strong proficiency with automation platforms (Zapier or Make.com) and no-code tools.</li><li>Bookkeeping experience and comfort with Wave Accounting, Gusto, and Excel/Google Sheets for reporting.</li><li>Intermediate-to-advanced skills in project management software (ClickUp, Asana, Monday.com, or equivalent).</li><li>Excellent organizational, multitasking, and problem-solving abilities with a warm, approachable personality.</li></ul>Preferred / Big Plus<ul><li>Familiarity with cleaning-industry software (ZenMaid, ServiceTitan, Housecall Pro, etc.).</li><li>Experience preparing financial or operational reports for small business owners.</li><li>Basic understanding of information systems, databases, or CRM architecture.</li><li>Interest in or experience with AI prompt engineering and workflow optimization.</li><li>Event planning or team coordination experience.</li></ul>Why Join SparkleMafia?You won&rsquo;t just answer phones and file paperwork&mdash;you&rsquo;ll be the architect of our AI-powered operations, dramatically reducing manual work while helping us book more jobs and grow sustainably. You&rsquo;ll work directly with the owner on high-impact projects, gain cutting-edge experience with AI in the service industry, and be part of a fun, eco-conscious team that genuinely cares about its people and community. Competitive pay, flexible hours, and real ownership over the systems that drive our success.Job Type: Full-timePay: $55,000.00 - $65,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Paid time off</li><li>Referral program</li></ul>Work Location: Hybrid remote in Poulsbo, WA 98370

Operations & AI Systems Specialist

JDL Recruitment

<div>
 
 
 Procurement Intelligence Specialist | Dubai
 
 
 
 
 
 
 Join a leading data centre developer in the Middle East and play a key role in driving procurement intelligence, governance, and operational excellence. Acting as the engine of the procurement function, you will be responsible for enhancing policies, procedures, analytics, reporting, and continuous improvement initiatives that support strategic growth and best-in-class procurement performance.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
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 Lead procurement intelligence, governance, and operational excellence across the function.
 </li>
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 Develop, implement, and continuously improve procurement policies, procedures, and controls.
 </li>
 <li>
 Own procurement analytics, dashboards, KPI reporting, and management information for leadership teams.
 </li>
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 Identify cost-saving, efficiency, and process improvement opportunities across sourcing and procurement activities.
 </li>
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 Ensure compliance with internal governance, regulatory requirements, and procurement best practice.
 </li>
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 Drive digitisation, automation, and system enhancement initiatives within procurement operations.
 </li>
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 Support strategic sourcing decisions through market intelligence, spend analysis, and supplier insights.
 </li>
 <li>
 Partner with finance, legal, and business stakeholders to strengthen procurement performance and controls.
 </li>
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 Lead continuous improvement programmes to enhance service levels, efficiency, and commercial outcomes.
 </li>
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 Build and develop a high-performing procurement operations and intelligence capability.
 </li>
 </ul>
 
 
 
 
 This is an outstanding opportunity to join a high-growth organisation with significant career progression potential. A strategic and high-impact role, you will take ownership of a critical function while working alongside a high-performing leadership team.
 
 
 
</div>

Procurement Operations Manager

Elemental Day Surgical Center

Job Title: AI Specialist &ndash; Healthcare Location: DubaiAbout Us: We are a modern Day Surgical Center committed to delivering high-quality, efficient, and patient-centered care. As part of our innovation strategy, we are integrating advanced artificial intelligence solutions to enhance clinical outcomes, streamline operations, and improve patient experience.Role Overview: We are seeking a skilled AI Specialist to design, implement, and manage AI-driven solutions tailored to a surgical care environment. The ideal candidate will bridge healthcare operations and advanced technologies, ensuring compliance, accuracy, and real-world impact.He will implement AI tools into the company&rsquo;s business processes in order to automate operations, improve efficiency, enhance customer service, strengthen marketing and analytics, and optimize internal workflows.Key Responsibilities:<ul><li>Develop and deploy AI models for clinical and operational use (e.g., scheduling optimization, patient triage, predictive analytics)</li><li>Collaborate with medical, administrative, and IT teams to identify AI opportunities</li><li>Integrate AI solutions with existing healthcare systems (EMR/EHR)</li><li>Ensure compliance with healthcare regulations and data privacy standards</li><li>Monitor and continuously improve AI system performance</li><li>Provide training and support to staff on AI tools</li><li>Stay updated on emerging AI trends in healthcare</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, AI, Data Science, or related field</li><li>Proven experience in AI/ML development and deployment</li><li>Experience in healthcare or clinical environments preferred</li><li>Strong programming skills (Python, TensorFlow, PyTorch, etc.)</li><li>Knowledge of healthcare data standards and compliance (HIPAA or equivalent)</li><li>Excellent problem-solving and communication skills</li></ul>Preferred Qualifications:<ul><li>Experience with medical imaging, NLP in healthcare, or predictive analytics</li><li>Familiarity with surgical workflows or outpatient care systems</li><li>Understanding of data security and ethical AI practices</li><li>Russian Speaking candidate is added advantage.</li></ul>What We Offer:<ul><li>Competitive salary and benefits</li><li>Opportunity to work at the forefront of healthcare innovation</li><li>Collaborative and supportive work environment</li><li>Professional development and training opportunities</li></ul>How to Apply: Please submit your CV and a brief cover letter outlining your experience and interest in the role to hr@elemental.ae.Job Type: PermanentWork Location: In person

AI Specialist

Assure Repair

Assure Repair is a rapidly growing mobile auto repair company focused on speed, organization, and excellent customer experience. We&rsquo;re looking for sharp, highly organized problem-solvers who can think quickly, communicate clearly, and help keep operations running smoothly.This is not a traditional call center or receptionist role.You&rsquo;ll be coordinating technicians, solving scheduling problems in real time, communicating with customers, managing job flow, and helping operate a fast-moving service business.This is a great opportunity for someone early in their career who is intelligent, adaptable, competitive, and wants to grow into operations leadership.What You&rsquo;ll Do<ul><li>Coordinate technician schedules and daily routes</li><li>Communicate with customers throughout the repair process</li><li>Help build service estimates using company systems</li><li>Solve scheduling and operational issues in real time</li><li>Work directly with technicians to keep jobs on track</li><li>Order parts and coordinate with vendors</li><li>Keep operations organized and efficient</li><li>Learn systems such as Tekmetric and ALLDATA</li><li>Help improve internal processes as the company grows</li></ul>What We&rsquo;re Looking For<ul><li>Strong communicator with excellent attention to detail</li><li>Fast learner who is comfortable with technology and software</li><li>Able to multitask and make decisions under pressure</li><li>Highly organized and dependable</li><li>Comfortable working in a fast-paced environment</li><li>Strong problem-solving ability</li></ul>Ideal Candidates Often Have Backgrounds In<ul><li>Customer service</li><li>Logistics or operations</li><li>Restaurants or hospitality</li><li>Service advising</li><li>Gaming/esports leadership</li><li>Startup environments</li><li>Mechanically inclined hobbies</li><li>Fast-paced team environments</li></ul>Schedule &amp; Pay<ul><li>Full-time remote position</li><li>Raise to $20/hr after training completion</li><li>PTO included</li><li>Advancement opportunities available</li></ul>Why Join Assure Repair?<ul><li>Fast-growing company with real advancement opportunities</li><li>High-responsibility role with room to grow</li><li>Learn valuable operations and business skills</li><li>Remote work environment</li><li>Strong systems already in place</li><li>Opportunity to grow into leadership/training roles</li></ul>If you&rsquo;re sharp, organized, and thrive in fast-paced environments, we&rsquo;d love to hear from you.Job Type: Full-timePay: Up to $20.00 per hourBenefits:<ul><li>Paid time off</li></ul>Application Question(s):<ul><li>How soon would you be available to start?</li></ul>Location:<ul><li>Texas (Required)</li></ul>Work Location: Remote

Remote Operations Specialist

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10000 intelligence operations specialist jobs Near Me

Operations Specialist II - SES #JP

Operations Specialist II - SES #JP

IT Operations Specialist (Anti-Detect & Network Management)

Operations & AI Systems Specialist

Procurement Operations Manager

AI Specialist

Remote Operations Specialist