international account representative

DK Digital Solutions

Employment Type: Full-TimeWorking Days &amp; Timing: Monday to Friday | 6:00 PM to 3:00 AMJob Summary:We are seeking a highly motivated Key Account Manager to manage and grow relationships with our international clients. The ideal candidate will have excellent communication skills in English, a strong understanding of sales processes, and the ability to provide world-class client service.Key Responsibilities:<ul><li>Manage and maintain strong relationships with assigned international clients.</li><li>Act as the main point of contact for all client inquiries, issues, and requests.</li><li>Identify opportunities to grow revenue and meet or exceed sales targets.</li><li>Develop strategic account plans to achieve client satisfaction and business objectives.</li><li>Negotiate contracts, pricing, and service agreements with clients professionally.</li><li>Collaborate with internal teams (marketing, operations, product) to ensure client requirements are met.</li><li>Monitor market trends, competitor activity, and provide actionable insights to clients.</li><li>Prepare regular reports on account performance and sales forecasts.</li><li>Resolve client issues efficiently while maintaining long-term relationships.</li></ul>Requirements:<ul><li>Proven experience in account management, sales, or client services with international clients.</li><li>Fluent in English (verbal and written) &ndash; mandatory.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Ability to work independently and manage multiple accounts simultaneously.</li><li>Excellent problem-solving and organizational skills.</li><li>Familiarity with CRM tools and Microsoft Office Suite.</li></ul>Preferred:<ul><li>Experience with clients from [specific regions/countries, e.g., US, UK, EU].</li><li>Knowledge of international business practices and cultural sensitivity.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunity to work with global clients.</li><li>Professional growth and learning opportunities.</li><li>Collaborative and supportive work environment.</li></ul>Work Location: In person

Key Account Manager – International Clients

TGT Nexus Pvt Ltd

About the RoleCarmentined is looking for a professional and customer-focused International Support Specialist to manage and assist US-based customers. The ideal candidate will be responsible for handling queries, resolving issues, and ensuring a seamless customer experience across multiple communication channels.Key Responsibilities<ul><li>Handle customer queries via chat, email, and calls (US clients)</li><li>Provide accurate information about products and services (eBooks / digital products)</li><li>Resolve customer complaints efficiently and professionally</li><li>Maintain high customer satisfaction and service quality standards</li><li>Document customer interactions and update CRM systems</li><li>Coordinate with sales and technical teams when required</li><li>Follow up with customers to ensure issue resolution</li></ul>Requirements<ul><li>1&ndash;3 years of experience in customer support / international support</li><li>Excellent English communication skills (spoken &amp; written)</li><li>Experience dealing with US or international clients preferred</li><li>Strong problem-solving and interpersonal skills</li><li>Ability to handle pressure and manage multiple conversations</li><li>Basic computer skills and familiarity with CRM tools</li><li>Willingness to work night shift (US time zone)</li></ul>Pay: Rs55,000.00 - Rs90,000.00 per monthWork Location: In person

Experience International Sales Agents - US Time Zone - Onsite

Byonyks Pvt Ltd

Job Summary:The International Caller (Backup) will provide after-hours support to US-based patients, ensuring clear, professional, and empathetic communication regarding medical devices and related services. This role supports continuity of operations during US business hours and serves as a reliable backup for patient communication needs.Work Schedule: Shift (3 a.m. to 12 p.m.) Pakistani TimeKey Responsibilities:<ul><li>Handle inbound and outbound calls with US-based patients during assigned evening/night shifts.</li><li>Communicate clearly and professionally in English, ensuring patient comfort and understanding.</li><li>Provide first-level, non-clinical support related to medical device usage, general inquiries, scheduling, and service coordination.</li><li>Accurately document all patient interactions, call details, and outcomes in CRM or internal systems.</li><li>Escalate technical, clinical, or urgent matters to appropriate internal teams in accordance with SOPs.</li><li>Coordinate with technical support, field service, and operations teams for timely follow-ups.</li><li>Maintain strict confidentiality and compliance with HIPAA and company data protection policies.</li><li>Act as a backup resource to ensure uninterrupted patient support during peak hours, staff unavailability, or emergencies.</li><li>Adhere to approved call scripts, communication guidelines, and escalation protocols.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent (preferred).</li><li>Prior experience in international calling, call center operations, or customer support (healthcare or medical device experience is an advantage).</li><li>Excellent spoken and written English; a neutral or American-style English accent is a strong plus.</li><li>Exceptional English communication skills with the ability to engage confidently and empathetically with US-based patients.</li><li>Working knowledge of CRM systems and MS Office tools.</li></ul>Skills &amp; Competencies<ul><li>Strong verbal communication and active listening skills</li><li>Clear pronunciation, professional tone, and confident English accent</li><li>High attention to detail and accurate documentation</li><li>Ability to work independently during night shifts</li><li>Problem-solving mindset and stress-handling capability</li><li>Professionalism, reliability, and adaptability</li></ul>Working Conditions<ul><li>Evening/night shifts aligned with US time zones (after 6:00 PM PKT).</li><li>Office-based / On-site (or specify remote/hybrid if applicable).</li><li>Rotational shifts or extended hours may be required based on operational needs.</li></ul>Performance Metrics<ul><li>Call quality and patient satisfaction scores</li><li>Accuracy and timeliness of call documentation</li><li>Compliance with SOPs, HIPAA, and shift adherence</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs110,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

International Caller Representative (US Time Zone)

Work wonders 

Job Title: Customer Service RepresentativeCompany: VOD UKLocation: HybridJob Type: Full-timeAbout Us:LEO Trading Agency is excited to announce a new opportunity for International Account Advisors to join VOD UK's team!Job Description:We're seeking highly motivated and customer-focused individuals to join our team as International Account Advisors. As an International Account Advisor, you will be responsible for receiving calls from the UK and providing exceptional customer service.Job Details:- Receiving calls from the UK- Hybrid job (2 days on-site, 3 days remote)- PC or laptop will be provided- Grads only - C1 English speakersTraining:- Duration: 1 month- Fixed morning shift- Location: Online (fully paid)Working Hours:- 8 working hours with an hour break- Rotational shifts- Rotational weekend (2 days)- No overnight shift (earliest shift starts at 8 AM, and latest shift ends at 11 PM)Benefits:- Salary: 20k gross- Social Insurance (from day one)- Medical Insurance (after training)- Connectivity Allowance (650 LE) -TransportationHow to Apply:If you're a motivated and customer-focused individual looking for a new challenge, please text 01013282103 to apply!#JobOpening #InternationalAccountAdvisor #CustomerService #HybridJob #CareerOpportunity #VODUK #LEOTradingAgencyJob Type: Full-timePay: From E&pound;13,000.00 per monthWork Location: In person

Customer Service Representative

ibex. Pakistan

<div><h3 class="jobSectionHeader">Job Overview</h3>
ibex. Pakistan is hiring Customer Support Representatives in Lahore for a leading international eCommerce client (US &amp; UK region). This opportunity is ideal for individuals looking to build a career in call center jobs in Lahore, customer service, and international support roles. You will be responsible for assisting global customers with their queries related to orders, deliveries, returns, refunds, and account support. This is a non-sales role, focused on delivering exceptional customer experience and issue resolution.<h3 class="jobSectionHeader">
Job Description</h3><ul><li>
Handle high-volume inbound calls, chats, and emails from US &amp; UK customers</li><li>
Assist with order tracking, delivery updates, returns, refunds, and account-related queries</li><li>
Provide accurate information regarding products, pricing, shipping, and policies</li><li>
Deliver first-call resolution (FCR) through effective problem-solving</li><li>
Maintain a professional, empathetic, and customer-first approach</li><li>
Follow client SOPs, quality standards, and compliance guidelines</li><li>
Use CRM systems to log interactions and manage customer cases</li><li>
Achieve KPIs including CSAT, NPS, AHT, and Quality Scores</li><li>
Escalate complex issues appropriately while ensuring customer satisfaction</li><li>
Stay updated on process changes and system updates</li></ul><h3 class="jobSectionHeader">
Job Specifications
</h3><ul><li>Excellent English communication skills (mandatory)</li><li>
Ability to communicate with US &amp; UK customers (neutral/American/British accent preferred)</li><li>
Minimum Matric / O Levels (Bachelor&rsquo;s preferred)</li><li>
Strong problem-solving and interpersonal skills</li><li>
Basic knowledge of Microsoft Office / Google Workspace</li><li>
Ability to multitask across CRM tools and communication platforms</li><li>
Experience in international call center or eCommerce support is a plus</li><li>
Fresh candidates seeking call center jobs in Lahore are encouraged to apply</li><li>
Must be 18+ with valid CNIC</li></ul><h3 class="jobSectionHeader">
Career Growth Opportunities at ibex. Pakistan</h3>
This ibex. job role offers career growth pathways, depending on performance and interest, including:<ul><li>
Customer Service Representative Supervisors/ Team Lead</li><li>
Office Administrator / Operations Coordinator</li><li>
Training Specialists</li><li>
Cross-campaign growth for more exposure</li><li>
Cross-departmental growth for specific interests like marketing, IT, HR, etc.</li></ul></div>

Customer Support Representative

ZDIGITIZING

Job Title: Customer Support Representative (CSR)Company: ZDIGITIZING Location: Remote Job Type: Full-Time (Permanent)About Us Zdigitizing LLC provides embroidery digitizing and vector art services to customers around the world. We focus on quality work and quick delivery. We are growing and looking for a Customer Support Representative who can provide excellent service and assist our international clients.Compensation &amp; Benefits Salary Range: PKR 40,000 &ndash; 60,000 per month. Opportunities for professional growth and skill development. Remote working environment.Key Responsibilities Respond to customer inquiries via phone, email, and live chat within defined response times. Provide accurate information about services, pricing, and processes. Handle order placement, edits, and ensure accurate data entry in CRM/helpdesk systems. Track orders and assist customers with updates and account-related queries. Resolve customer complaints efficiently and professionally. Maintain high accuracy in all interactions to minimize errors and rework. Ensure a positive customer experience and follow up for issue resolution. Identify recurring issues and suggest process improvements. Ensure compliance with company policies and service standards.Job RequirementsExperience: 1&ndash;2 years of experience in customer service, support, or a related role.Skills: Strong English communication skills (written and verbal). Ability to deal with international clients, especially from the UK and US. Problem-solving and conflict resolution skills. Strong customer handling and active listening abilities. Good typing speed and multitasking skills. Basic technical troubleshooting skills. Strong time management and organizational skills. Ability to handle difficult customers professionally.System, Timing &amp; Other Requirements Reliable and high-speed internet connection. Personal laptop or computer. 6&ndash;8 hours of power backup for uninterrupted work. Willingness to work in monthly rotational shifts. Agreement to company contract and policies.Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: Remote

Customer Service Representative (Remote)

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10000 international account representative jobs Near Me

Key Account Manager – International Clients

Experience International Sales Agents - US Time Zone - Onsite

International Caller Representative (US Time Zone)

Customer Service Representative

Customer Support Representative

Customer Service Representative (Remote)

Customer Service Representative (Remote)