international banker

WaterStone Bank

<div>Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience.

What is the purpose of the Universal Banker position...

Under direct supervision of an Assistant Branch Manager or Community President, this position is responsible for assisting customers in a dual role (40% Platform/60% Teller) focused on delivering outstanding service with every customer interaction. The Universal Banker I will perform teller transactions, service existing customers, and offer product and service solutions to existing customers or prospects when appropriate and beneficial. The Universal Banker I is responsible for completing all training, passing Banker Certification within 18 months of hire/promotion date and demonstrate their ability to meet/exceed customer and job expectations prior to progressing to Universal Banker II.

What you'll be doing in the Universal Banker position...
<ul>
<li>Efficiently process customer transactions with a high level of integrity, accuracy and knowledge. Operates in full compliance with internal policies/procedures, as well as applicable regulations/laws.</li>
<li>Offer bank products to existing customers and/or prospects using the established sales process while maintaining sales and procedural proficiency in all services. Accurately open, maintain, and close deposit accounts and services.</li>
<li>Identify, expand and deepen customer relationships by profiling customers in an effort to recommend appropriate products and services that meet customer needs. Make referrals to other appropriate lines of business including Residential Lending, Business Banking, Commercial Real Estate, WIS and Merchant Services to meet customer needs.</li>
<li>Engage in reactive sales and cross-sell activities, including service-related activities, making outbound onboarding and campaign calls and follow-up with customer as appropriate and on referrals received. Answer customer questions and resolve related account issues, including phone and in-person.</li>
<li>Maintain knowledge of WSB&rsquo;s core processing system, WSB products and services, WSB policies and procedures, and regulatory requirements governing retail deposit accounts.</li>
<li>Focus on the skills and attributes in order to complete the Banker Certification process</li>
<li>Perform other duties as assigned.</li>
</ul>
What you bring to WaterStone Bank...

Experience
<ul>
<li>Required: 1 - 2 years of sales experience</li>
</ul><ul><li>Required: 2-4 years customer service experience</li>
<li>Preferred: 2-4 years of sales and customer service experience in branch banking</li>
</ul>
Education
<ul>
<li>Required: High School Diploma or general education degree (GED)</li>
<li>Preferred: Associate&rsquo;s Degree business or related field</li>
</ul>
Certifications, Licenses, Registration
Required: Banker Certification within18 months of hire/promotion date

Perks and Benefits of working at WaterStone Bank:
<ul>
<li>Outstanding Medical, Dental, and Vision Insurance</li>
<li>401(k) matching</li>
<li>Employee Stock Ownership Plan</li>
<li>Paid Time off</li>
<li>Paid Holidays</li>
<li>Flexible Spending Account</li>
<li>Pet Insurance</li>
<li>And so much more!</li>
</ul>
Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.</div>

Universal Banker I

Servbank, sb Inc.

<div>Description:

A Universal Banker is a financial professional responsible for providing comprehensive banking services to Iroquois Federal customers, including assistance with account management, financial transactions, product recommendations, and excellent customer service. The role involves a blend of responsibilities from both traditional teller and personal banker roles, encompassing a wide range of banking activities.
This Universal Banker role provides:<ul><li>
3 weeks of vacation your first year</li><li>
PLUS sick pay</li><li>
health benefits that kick in within 30 days</li><li>
Shift Monday &ndash; Thursday 8am-5pm; Friday 8am-6pm</li></ul>
Who we are:
Iroquois Federal, a division of Servbank, N.A., was founded in 1883 in Watseka, Illinois, under a state charter and a commitment to making a meaningful difference. Over the years, we&rsquo;ve grown, expanding to six additional banking offices across welcoming Midwest communities, while staying true to our roots. At every location, you&rsquo;ll find people who understand where you&rsquo;re coming from and are dedicated to helping you reach where you want to go.
Key Responsibilities<ul><li>
Greet customers in a friendly, professional manner and build strong relationships by understanding their financial needs and goals</li><li>
Serve as the primary point of contact for customer inquiries, information, and assistance</li><li>
Assist customers with opening, closing, and managing accounts (savings, checking, money market, CDs)</li><li>
Educate customers on account features, fees, and benefits</li><li>
Support additional services including debit/ATM cards, check orders, compromised accounts, and savings bonds</li><li>
Perform teller duties as needed, including deposits, withdrawals, payments, cash verification, and receipt issuance</li><li>
Process financial transactions accurately (deposits, withdrawals, transfers, loan payments, balance inquiries)</li><li>
Identify and recommend appropriate banking products and services based on customer needs</li><li>
Meet or exceed assigned sales targets and performance goals</li><li>
Ensure compliance with all banking regulations and internal policies, including BSA, AML, and OFAC requirements</li><li>
Maintain cash accuracy, balance teller drawer, review endorsements, and process mail, night depository, and ATM deposits</li><li>
Address and resolve customer concerns and complaints promptly and professionally</li><li>
Maintain accurate customer records, transaction logs, and documentation</li><li>
Perform other duties as assigned</li></ul>
Requirements:
<ul><li>1 year of Account Services, Universal Banker and Cash handling experience (preferred).</li><li>
Previous experience in banking, retail banking, or customer service.</li><li>
Strong interpersonal and communication skills.</li><li>
Knowledge of banking products, services, and procedures.</li><li>
Sales and customer service experience.</li><li>
Attention to detail and accuracy in handling financial transactions.</li><li>
Ability to multitask and manage time effectively.</li><li>
Proficient in using banking software and computer applications.</li></ul>
EEO Statement:We&rsquo;re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</div>

Universal Banker

Sunflower Bank

<div>At Sunflower Bank, we&rsquo;re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it&rsquo;s what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com.
Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a Universal Banker at our Pueblo, Colorado branch!
Customer Service experience is a MUST
Cash Handling experience is a MUST
Banking experience is a plus but not required- WILL TRAIN!
Excellent Benefits, PTO, Incentive Pay, and company perks!
The hourly rate for this position is $16.50-$19.00 per hour depending on knowledge, skills, abilities, experience, and location. 
Description:
The Universal Banker is a combination of being a Teller, Personal Banker, and performing Customer Service. Our Universal Bankers plays a crucial role in providing retail banking products and services to customers. In addition to performing a variety of tasks associated with processing customer transactions and requests, the Universal Banker will develop new business opportunities with current and potential customers.
If you are dedicated to providing exceptional customer service, detailed-oriented, possess good computer skills, this is the job for you!
Responsibilities:<ul><li>
Perform full service banking with a primary focus on service and sales to new and existing customers within the branch.</li><li>
Perform teller duties including cash transactions, open or update accounts, and provide information on other products and services.</li><li>
Ability to focus on and fulfill customer needs to maximize the customer experience on the phone and during branch visits.</li><li>
Meets/exceeds sales and referral goals and meets/exceeds individual and branch targets.</li><li>
Provide information to customers regarding promotions, contests, and new account options.</li></ul>
Education / Experience Preferred:<ul><li>
High School Diploma or equivalent.</li><li>
An equivalent combination of education and experienced may meet qualifications.</li></ul>
Working Conditions
The physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work-related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.
Sunflower Bank Benefits
People choose to &ldquo;bank&rdquo; with us, but for those we serve, we&rsquo;re more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team.
Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are:<ul><li>
Rooted in Strength</li><li>
Propelled by Growth</li><li>
Individuals in a Great Whole</li><li>
Creating Possibility</li><li>
Community Focused</li></ul>
Associates enjoy outstanding benefits, including:<ul><li>
401(k) Plan with 6% Match</li><li>
Health/Dental/Vision Insurance</li><li>
Company-paid Life Insurance</li><li>
Tuition Reimbursement</li><li>
Fitness Reimbursement</li><li>
Paid Time Off</li><li>
Volunteer Leave</li><li>
Paid Holidays</li><li>
Plus many more associate perks &amp; incentives!</li></ul>
If you qualify, apply online at www.sunflowerbank.com/careers.
You&rsquo;ve never worked anyplace like Sunflower Bank!
EOE/AA: Minorities/Females/Disabled/Vets
Sunflower Bank, N.A. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.
Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days.
If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.</div>

Century Savings Bank

<div>Position Summary
Under the general supervision of the assigned manager, the Universal Banker position is a position that performs both Teller and Platform duties. The responsibilities may vary day to day based on the work that needs to be done in the branch that day. Responsibilities include responding to customers' needs by processing a variety of financial transactions including but not limited to cross selling, tele-consulting, developing business relationships, servicing accounts, check cashing, withdrawals, deposits, and loan payments and/or greeting customers. The Universal Banker may also research and resolve account issues or customer inquiries, promotes organizational products and services by referring current or prospective customers to other departments within the organization. The Universal Banker follows the established policies and procedures for this area, in accordance with the bank and supervisor's direction. This position includes but is not limited to the following responsibilities:
Role and Responsibilities
Manages a cash drawer on a daily basis, balancing all monies in cash drawers at the end of shifts. Evaluates transactions and checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents. Transactions are completed accurately and courteously while adhering to operational procedures, referring questions to supervisor as needed.
Promptly and cordially greets individuals as they enter the branch, promoting strong customer and client interactions and building relationships, participating in cross-selling, and offering new products and features in accordance with our Customer Service Standards of Excellence.
Places applicable holds on accounts, ensuring immediate supervisory review.
Provides access to safe deposit boxes.
Demonstrates positive risk management decisions (including displaying a strong knowledge of guidelines for fraud prevention and robbery) while maintaining a work area that ensures the safety of all negotiable and confidential records.
Reports any suspicious activity and performs all daily functions as outlined in the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the bank's customer identification program (CIP) rules, observing all Bank policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.
Performs ATM/coin machine settlement and customer assistance.
Supplements general platform service responsibilities as required.
Coordinates specific work tasks with other personnel within the office as well as with other departments in order to ensure the smooth and efficient flow of information.
Answers customer inquiries (both in-person and via telephone) about account types and banking products, such as CD's, money market accounts, and debit cards.
Researches and resolves customer problems, acting as the customer liaison between other bank departments as necessary.
Assists in creating Customer Identification File (CIF) records.
Ensures operational and financial safety and soundness.
Displays a spirit of teamwork and dedication to the goals and objectives of the bank.
Performs other related duties as assigned. 
See attached job description for additional detail.</div>

United Community Bank

<div>Overview:

United Community is seeking a highly skilled Universal Banker II. As a Universal Banker, you will have the opportunity to deliver excellent experiences to customers and prospects. In addition to assisting with everyday transactions, you will support customers with their financial wellness by having needs-based conversations, identifying appropriate solutions.
What You&rsquo;ll Do:
<ul><li>NMLS License required</li><li>
Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting</li><li>
Maintain a comprehensive understanding of retail banking products and services</li><li>
Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers&rsquo; needs, while considering their unique perspectives and priorities</li><li>
Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions</li><li>
Identify opportunities and make referrals cross-sell banking products and services, to other areas of the bank</li><li>
Educate customers on options for managing transactions using technology and all other tools and resources available</li><li>
Apply product and service knowledge to effectively solve customer problems</li><li>
Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality</li><li>
Ensure adherence to banking regulations and internal policies</li></ul>
Requirements For Success:
<ul><li>1+ years of previous banking and cash handling</li><li>
1+ years of lending experience</li><li>
NMLS License required</li><li>
Demonstrated analytical, accuracy, and problem-solving skills</li><li>
Strong verbal and written interpersonal communication skills</li><li>
Ability to uncover and provide solutions to meet customer needs</li></ul><div>
Preferred Skills/Experience:</div><ul><li>
Current Notary Public Certification preferred</li></ul>
Conditions of Employment:
<ul><li>Must be able to pass a criminal background &amp; credit check</li><li>
This is a full-time, non-remote position</li></ul><div>
FLSA Status</div><ul><li>
Non-Exempt</li></ul>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range: USD $34,102.00 - USD $49,382.00 /Yr.</div>

Universal Banker II

Sterling Federal Bank

<div>Description:

UNIVERSAL BANKER
Purpose
Universal Bankers are the Customer Ambassadors for Sterling Federal Bank, and they provide efficient and quality service to customers. Universal Bankers are responsible for conducting teller transactions and cash vault transactions in an accurate and timely manner as well as providing sales and servicing of all bank products and services. Providing operational support and exceptional customer service while maintaining essential controls and safeguards is also an essential part of the responsibilities of a Universal Banker.
Precise Roles, Tasks &amp; Responsibilities<ul><li>
Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, examines checks for endorsement and negotiability, and posts transactions into bank records via an on-line terminal.</li><li>
Cashes check and pays money from savings and checking account upon verification of signatures and customer account balances.</li><li>
Troubleshoots and resolves customer and internal inquiries in a timely, professional and accurate manner.</li><li>
Informs and advises customers of status or enhancements to current account productivity and suggests resolution on account disputes and other account activity.</li><li>
Understands bank products/services and the customer&rsquo;s current relationship, offers information on bank products and services that can benefit the customer and enhance their banking relationship.</li><li>
Evaluates the needs of potential customers and offers appropriate financial products and services.</li><li>
Bond and redemptions of bonds</li><li>
IRA account opening and processing</li><li>
Provide support for branch operations as needed</li><li>
Additional responsibilities as required</li></ul><ul><li>
Available to work 7:45 - 5 Monday through Thursday</li><li>
7:45- 5:30 Friday</li><li>
7:45 &ndash; 12:30 Saturday, half day off the week that a Saturday is scheduled</li><li>
Average hours worked will be 37-40 hours per week</li></ul>
Sterling Federal Bank is an equal opportunity employer.
Requirements:

Requirements
Six months to two years of similar or related experience, including time
spent in preparatory positions. Two years of previous experience preferred
A high school degree is required
Courtesy and tact are essential elements of the job
Excellent written and verbal communication skills
Proficient in Microsoft Word and Excel preferred
Attendance and reliability are crucial
Hours</div>

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