international operations manager

Inspire

Responsibilities<ul><li>Lead cross-functional team to launch new brands and new licensees/franchisees within your designated region following brand strategies and standards set forth by Inspire Brands. Plans and manages all support for operations and training during new market or new licensee/franchisee launches.</li><li>Evaluate licensee/franchisee operations and training plans within your designated region. Conduct all required audits and market visits in a timely manner and document accordingly. Escalate issues appropriately. Utilize advanced technologies and LMS platforms to enhance operations and training development in the field. Monitor and troubleshoot operational and training KPI s. Develop action plans or provide recognition according to the results.</li><li>Collaborate with your domestic counterparts, other international functions, and licensee/franchisee teams to drive regional and global initiatives. Manage personal expenses and follows all policies/procedures and required administrative duties.</li></ul>

International Field Operations Manager

Enthusiastix Management Pvt Ltd

Company DescriptionENTHUSIASTIX MANAGEMENT PRIVATE LIMITED is based in Pune, Maharashtra. We are dedicated to providing exceptional travel experiences and fostering a vibrant &amp; inclusive workplace. ENTHUSIASTIX MANAGEMENT PRIVATE LIMITED is one of the world's most eminent and leading brand in Tourism industry.Role DescriptionWe are seeking a full-time Operations Manager responsible for overseeing international travel operations. This on-site role is located in Pune. Key responsibilities include managing daily operations, coordinating with international clients, streamlining travel arrangements, ensuring compliance with travel policies, and leading a team to achieve operational efficiency. The Operations Manager will also handle budgeting, vendor management, and reporting activities.Qualifications<ul><li>Strong operational management and project management skills</li><li>Experience in coordinating international travel and logistics</li><li>Excellent communication and interpersonal skills</li><li>Proficiency in budgeting, vendor management, and reporting</li><li>Problem-solving and analytical skills</li><li>Ability to lead and manage a team effectively</li><li>Familiarity with travel policies and compliance standards</li><li>Relevant experience in a similar role, preferably in the travel or hospitality industry</li><li>Bachelor's degree in Business Administration, Management, or a related field</li></ul>Role: Operations Manager- International Sales (B2B &amp; B2C)Industry Type: Travel &amp; TourismDepartment: Sales &amp; Business DevelopmentEmployment Type: Full Time, PermanentRole Category: Retail &amp; B2C SalesJob Type: Full-timePay: &#8377;30,000.00 - &#8377;40,000.00 per monthApplication Question(s):<ul><li> What's your Expected salary?</li><li>Do you have experience in International travel?</li><li>Are you immediate joiner?</li><li>Do you have experience of sales in Travel &amp; Tourism?</li></ul><ul><li>What's your current salary?</li></ul>Work Location: In person

Operations Manger

Department of Culture an...

Job Title: Project ManagerDepartment: International Operations Department Job PurposeImplement all project management aspects, activities, and operations of the International Operations Department to achieve the defined objectives and priorities. The Project Manager leads the implementation of all projects according to identified needs.Key ResponsibilitiesPlanning &amp; StrategiesContribute to the implementation of strategies for projects assigned to the International Operations Department in a manner that serves the achievement of the department s defined objectives and priorities. Project ManagementContribute in the development pf projects processes, procedures, policies, frameworks and methodologies in line with leading practices. Implement best-practice PM frameworks (PMP/Prince2/Agile) to ensure projects are delivered on time, within scope and to quality standards. Develop project plans and continuously ensure implementing all projects according to the expected results. Obtain approvals and ensure receiving relevant projects documents, aiding to deliver projects according to established times and schedules. Continuously oversee progress of projects to ensure implementation according to defined timelines and budgets. Lead projects closure phase and prepare a reference checklist which facilitates drafting important reports and documents. Facilitate clear governance, decision-making and issue-resolution across multiple markets and regions. Managing Budgets &amp; RelationshipsOversee budgets allocated to projects and ensure that all budgets are allocated according to needs and requirements. Build and strengthen relationships with teams, partners, relevant external stakeholders, and field experts and their contribution to deliver the projects as needed. Host meetings with internal/external stakeholders and/or relevant parties in order to collectively identify projects needs and to gather information and requirements on defined projects. Matrix-manage internal teams (Marketing, Strategy, IT, Finance, Legal) and external partners (global OTAs, tour operators, aviation and cruise stakeholders).  Shared ActivityEnsure effective cascading of the functional strategy into section business plans to ensure vertical alignment and horizontal integration with other interfacing sectional strategies. Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction. Carry out any other duties and responsibilities related to the role at the request of the direct manager. Manage and ensure effective implementation of functional policies, procedures and controls covering all areas of assigned section activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service. Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner. Demonstrate compliance to organization s values and ethics at all times to support the establishment of a value drive culture within the organizationContribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction. Qualifications &amp; ExperienceBachelor s degree in Business, Hospitality, Tourism, or related field; advanced degree a plus. PMP certification (or equivalent) required. SkillsAt least 4 to 7 years of project management experience, preferably within the travel-trade or tourism sector. Proven experience in an international fast-paced and dynamic environment is preferred. Knowledge in the regional, local and international landscape is preferred. Full professional English proficiency both in speaking and writing Arabic bilingual desirable but not mandatory Skilled in MS Office (PowerPoint, Word and Excel)Administrative skills and attention to detailSelf-motivated with a proven ability to complete work in a timely mannerExpert knowledge on rebates schemes, preferably accustomed with UAE best practicesExperience with business planningExtensive experience with program management related to finance and policy

Project Manager JOB

ENHANCE PLUS CONSULTANT

Vacancy ONLY for International BPO Experienced Professionals We are hiring: Operations Manager Domain: HealthcareSalary: Up to &#8377;14.5 Lakhs pa Location: GurgaonKey Requirements: Experience: Minimum 1 year as an Operations Manager in an International BPO Voice Process ONLY Education: Graduation is mandatory Domain Expertise: Strong knowledge of banking and credit card processesWhat We&rsquo;re Looking For: Proven leadership skills in managing teams and delivering results. Exceptional communication and problem-solving abilities. A proactive approach to drive operational excellence in a global environment.How can we help ? Dedicated HR Specialists providing end-to-end assistance from application to onboarding Access to top roles with reputed companies Personalised guidance throughout the application process Expert support throughout the hiring process Crafting role-specific interview questions to assess key competenciesJob Types: Full-time, PermanentPay: Up to &#8377;1,450,000.00 per yearBenefits:<ul><li>Cell phone reimbursement</li><li>Commuter assistance</li><li>Flexible schedule</li><li>Food provided</li><li>Health insurance</li><li>Internet reimbursement</li><li>Leave encashment</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Ability to commute/relocate:<ul><li>Gurgram, Haryana: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Operations management: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Gurgram, Haryana (Preferred)</li></ul>Willingness to travel:<ul><li>100% (Preferred)</li></ul>Work Location: In person

Operations Manager International BPO Voice - Healthcare

brocus it solutions pvt ltd

BROCUS IT SOLUTIONS PVT LTD is one of the leading providers of BPO services located in Navi Mumbai. We specialize in delivering customized, cost-effective solutions to streamline the administrative back-office functions of major companies. Leveraging India's vast pool of English-speaking talent, our services include SEO, Marketing, and Support, aimed at enhancing business processes and workflow efficiency.Role DescriptionThis is a full-time, on-site role based in Navi Mumbai for an HR Manager &ndash; International BPO. The HR Team Leader will be responsible for overseeing the recruitment process, employee relations, talent management, compliance with international regulations, and employee engagement initiatives. Day-to-day tasks include managing HR policies, coordinating with different departments, and maintaining an efficient work environment.Qualifications<ul><li>Experience in recruitment, talent management, and employee relations</li><li>Proficiency in HR policies, workforce planning, and regulatory compliance</li><li>Strong communication, interpersonal, and negotiation skills</li><li>Ability to manage and lead HR functions in a fast-paced BPO environment</li><li>Proven ability to work in an international setting and handle diverse teams</li><li>Bachelor&rsquo;s degree in human resources, Business Administration, or related field</li><li>Minimum 5 years of HR experience, with at least 2&ndash;3 years in an International BPO setup</li><li>Proven track record in bulk recruitment, especially for international processes</li><li>Strong leadership, decision-making, and team-driving capabilities</li><li>Ability to work under pressure and stretch as needed to meet hiring goals</li><li>Proficiency in MS Office, HR tools, and recruitment platforms</li></ul>Key Responsibilities:Talent Acquisition &amp; Workforce Planning:<ul><li>Lead high-volume hiring for international voice/non-voice processes</li><li>Develop and execute recruitment strategies to meet business demands</li><li>Build sourcing pipelines and manage vendor coordination when needed</li><li>Ensure TAT and quality of hiring remains consistently high</li></ul>Team Leadership &amp; HR Operations:<ul><li>Lead, train, and motivate a team of recruiters and HR executives</li><li>Monitor and improve team performance through clear KPIs and mentoring</li><li>Oversee HR operations, including onboarding, documentation, and employee records</li></ul>Employee Engagement &amp; Culture Building:<ul><li>Design and drive employee engagement programs aligned with international BPO culture</li><li>Act as a bridge between employees and management to foster a positive work environment</li><li>Handle grievance redressal with maturity and confidentiality</li></ul>Performance Management:<ul><li>Coordinate the performance appraisal cycle and feedback process</li><li>Identify underperformance issues and assist in performance improvement plans</li></ul>Compliance &amp; Administration:<ul><li>Ensure compliance with local labor laws and international HR standards</li><li>Maintain HR MIS, audit readiness, and statutory documentation</li></ul>Preferred Attributes:<ul><li>Hands-on approach with a &quot;get-it-done&quot; attitude</li><li>Willingness to work in fast-paced, target-driven environments</li><li>Flexible with work timings if required to align with global operations</li></ul>SALARY RANGE:<ul><li>3 Lacs LPA to 4 Lacs LPA</li></ul>Call HR : 9967718747 or Drop Resume -hr@brocussolutions.comJob Types: Permanent, FresherPay: &#8377;10,761.04 - &#8377;34,446.11 per monthBenefits:<ul><li>Life insurance</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

HR Team Leader– International BPO

Abounaja

Application for Intellectual Property Operations Manager One position is open Competitive Salary Location: Dubai - Al Garhoud Medical insurance cover Airfare included Learn more about this exciting opportunity and what we're looking for.Job Title: Intellectual Property Operations ManagerPosition Overview: The Intellectual Property Operations Manager is responsible for ensuring the efficient operation of the firm by overseeing daily activities, collaborating with senior management to formulate strategies, and ensuring regulatory compliance across all branches. This role requires a strategic thinker with strong leadership skills, excellent communication abilities, and a solid understanding of operational processes, intellectual property practices, and technology solutions.Key Responsibilities:Operational Management:<ul><li>Oversee daily operations, ensuring smooth and efficient workflow.</li><li>Develop, implement, and refine operational policies and procedures.</li><li>Monitor operational performance and implement improvements as needed.</li></ul>Strategy and Compliance:<ul><li>Collaborate with senior management to formulate and implement business strategies.</li><li>Design policies that align with the overall strategy of the organization.</li><li>Ensure compliance with local and international laws, regulatory requirements, and internal policies.</li><li>Conduct regular audits and reviews to ensure adherence to standards.</li><li>Lead and manage a team of professionals, fostering a positive and productive work environment.</li><li>Conduct recruitment, training, and performance evaluations of team members.</li><li>Organize regular team meetings to communicate goals and updates.</li><li>Mentor and motivate teams to achieve productivity and engagement.</li></ul>Client Relations:<ul><li>Maintain and enhance client relationships, ensuring high levels of satisfaction.</li><li>Address client inquiries and issues promptly and professionally.</li><li>Collaborate with legal and business development teams to improve client services.</li><li>Manage contracts and relations with clients, associates, and partners.</li></ul>Project Management:<ul><li>Manage and coordinate various projects, ensuring timely and successful completion.</li><li>Allocate resources effectively and manage project timelines and budgets.</li><li>Identify and mitigate risks associated with projects.</li><li>Assist in budget preparation and financial planning.</li><li>Monitor and control operational expenses to help the organization optimize costs and benefits.</li><li>Ensure compliance with financial regulations and internal policies.</li></ul>Performance and Improvement:<ul><li>Report on operational performance and suggest improvements.</li><li>Evaluate risk and lead quality assurance efforts.</li><li>Ensure the implementation of efficient processes and standards across the organization.</li></ul>Qualifications:<ul><li>Proven experience as an Operations Director or similar role in a dynamic business environment.</li><li>Minimum of 7 years of experience in operations management or related field.</li><li>Strong understanding of business functions and the intellectual property field.</li><li>Demonstrable competency in strategic planning and business development.</li><li>Excellent organizational and leadership abilities.</li><li>Outstanding communication and interpersonal skills.</li><li>Knowledge of intellectual property laws and regulations is mandatory.</li><li>In-depth knowledge of corporate governance and general management best practices.</li><li>Relevant certifications such as PMP (Project Management Professional), Six Sigma, or ITIL are preferred.</li><li>Strategic thinking and planning</li><li>Leadership and team development</li><li>Technological proficiency</li><li>Risk management and compliance</li></ul>Job Type: Full-time<img src="https://www.jobg8.com/Tracking.aspx?xFcAYD4BOV%2fhgq%2ftY8p%2fBcC5fBajtmFbw" width="0" height="0" />

Intellectual Property Operations Manager

Christian Dior Couture

<div>
 Position
 
 
 Christian Dior Couture operates several boutiques in Turkey, both in city centers and in resort locations.
 
 
 The Turkish market is managed by the CD Turkey Country Manager on behalf of Christian Dior Couture's Southern Europe Zone.
 
 
 This position reports directly to the CD Turkey Country Manager, with a functional report to the Southern Europe CD Operations Manager.
 
 
 The Turkey Country Operations Manager is responsible for the overall management of operations, staff, merchandise, and customer service in the Turkish boutiques.
 
 
 The Turkey Country Operations Manager is also responsible for maintaining and achieving operational and merchandising standards and goals, and for developing the Turkish Operations Team in collaboration with the CD Turkey Country Manager and the Boutique Managements.
 
 
 In this context, the Turkey Country Operations Manager will participate in the development and growth of the subsidiary.
 
 
 The local Turkish Head Office is located in Istanbul.
 
 
 Job responsibilities
 
 
 
 Inventory And Stock Management
 
 
 
 <ul>
 <li>
 Manage, facilitate, and ensure completion of all inventories and cycle counts.
 </li>
 <li>
 Validate stock adjustments.
 </li>
 <li>
 Investigate with Head Office on any discrepancies in receptions or stock transfers.
 </li>
 <li>
 Manage &ldquo;End of Life&rdquo; product cycle.
 </li>
 <li>
 Oversee the Turkey &ldquo;After Sales&rdquo; program.
 </li>
 <li>
 Follow-up repairs of defective or damaged goods, from store stock or from after-sales.
 </li>
 <li>
 Organize local Family Sales.
 
 
 </li>
 </ul>
 
 Policies &amp; Procedures
 
 
 
 <ul>
 <li>
 Ensure store compliance to policies and processes and drive operational excellence through audits &amp; action plans.
 </li>
 <li>
 Understand, abide by and enforce all operational policies and procedures as dictated by Retail Handbook Procedures, the human resources guide and other related material.
 </li>
 <li>
 Train newcomers to Dior retail procedures, stock management procedures and cash desk operations.
 </li>
 <li>
 Prepare Monthly Internal Control reports.
 </li>
 <li>
 Be project leader for all &laquo;back-office&raquo; tool evolution/roll-out &amp; support the Digital evolution on retail special projects roll-out.
 
 
 </li>
 </ul>
 
 Store Facility
 
 
 
 <ul>
 <li>
 Ensure maintenance and overall upkeep of the store and local Head Offices.
 </li>
 <li>
 Manage the boutiques and offices facilities: cleaning, repair &amp; maintenance, security.
 </li>
 <li>
 Serve as direct liaison between all sub-contractors and vendors to verify that corporate standards of store and offices are always met.
 </li>
 <li>
 Ensure that all Health &amp; Safety requirements are always met.
 
 
 </li>
 </ul>
 
 Logistics
 
 
 
 <ul>
 <li>
 Oversee all processing of shipments, transfers, and consignments.
 </li>
 <li>
 Follow-up of deliveries with freight forwarder and customs broker.
 </li>
 <li>
 Coordination with accounting back office, follow-up of KPI&rsquo;s.
 
 
 </li>
 </ul>
 
 Accounting and financials
 
 
 
 <ul>
 <li>
 Pre-check store invoices, and any required documentation according to the internal Purchase procedure.
 </li>
 <li>
 Follow-up sales reconciliation between Dior System, and E-invoice/E-archive portals.
 </li>
 <li>
 Be responsible for Turkey expense control (monthly P&amp;L analysis).
 </li>
 <li>
 Follow-up anti-money laundering compliance.
 </li>
 <li>
 Verify cash vs sales reconciliations.
 </li>
 <li>
 Coordinate with Finance Manager and Head Office regarding insurance matters (product damage, business interruption, civil liability, other HR insurances).
 </li>
 <li>
 Annual external audit: reply to any queries from auditors, together with CD Turkey Country Manager.
 
 
 </li>
 </ul>
 
 Legal and Administrative
 
 
 
 <ul>
 <li>
 Follow-up contract expiry and renewals.
 </li>
 <li>
 Follow-up HR administrative aspects, to be shared with HR Manager and accounting back office: time schedules, overtime, absence/leaves, staff commissions.
 </li>
 <li>
 Comply with legal/administrative declarations needed in current or future stores.
 </li>
 <li>
 Coordinate with Dior Legal Department and local advisors.
 
 
 </li>
 </ul>
 
 Store opening
 
 
 
 <ul>
 <li>
 Coordinate with Dior Architecture Department and local suppliers in any store opening/renovation project, including seasonal projects.
 </li>
 <li>
 Follow-up related administrative aspects.
 
 
 </li>
 </ul>
 Profile
 
 
 <ul>
 <li>
 University graduate with 5-10 years of experience in management.
 </li>
 <li>
 Retail experience.
 </li>
 <li>
 Knowledge of accounting is appreciated. / Accounting skills are a plus.
 </li>
 <li>
 Knowledge of logistics is appreciated. / Logistics skills are a plus.
 </li>
 <li>
 Native Turkish speaker, proficient in English.
 </li>
 <li>
 Proficient in Excel.
 </li>
 </ul>
</div>

Country Operations Manager

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