international operations manager

Aras Kargo

<div>
 
 
 Founded in 1979, today Aras Kargo serves its customers through a network of 14 regional directorates, 27 hubs, nearly 1.000 branches, a fleet of over 5.000 vehicles and 16.000 employees completing 1 million deliveries per day on average, making it the leading parcel delivery company in Turkey with the broadest network. The company took its innovative vision in the industry one step further with its 2020 merger with Austrian Post, leading to global and innovative projects. With its dedication to promoting happiness and making a difference with its range of services, Aras Kargo continues to operate as the top brand in industry using its innovative business model, combining technology with highly-skilled workforce. (Headquarters in Kavacik-Beykoz, Istanbul)
 
 
 
 
 
 
 We are looking for an
 
 Assistant Manager of International Operations
 
 who will report directly to the
 
 International Sales, Operations and Business Development Manager
 
 , to contribute to the effective, efficient, and sustainable management of our company&rsquo;s international operational processes; import operations, and international logistics activities.
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 &bull; Bachelor&rsquo;s degree , preferably from the departments of Logistics, International Trade, Business Administration, or related fields,
 
 
 &bull; At least 6 years of experience in international operations, logistics, e-import,
 
 
 &bull; Knowledgeable about customs, import, and transportation regulations,
 
 
 &bull; Able to think analytically, with operational planning and process development skills,
 
 
 &bull; Advanced written and verbal English skills,
 
 
 &bull; Proficiency in MS Office programs,
 
 
 &bull; Team-oriented, strong in communication, and solution-focused.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 &bull; To design the necessary processes to meet all the needs of international operations and ensure the development of business processes,
 
 
 &bull; To follow all operational processes in new point opening processes, including construction, logistics, technical, and purchasing,
 
 
 &bull; To establish and manage all processes of international shipments starting from the exit of the customer&rsquo;s warehouse or supplier to delivery,
 
 
 &bull; To manage import processes in accordance with supplier rules and the relevant provisions of the Customs Law,
 
 
 &bull; To manage the processes of shipments that may be subject to additional charges,
 
 
 &bull; To monitor and control the organization of international operations,
 
 
 &bull; To manage the tracking and approval processes of supplier invoices,
 
 
 &bull; To follow up and approve import activities.
 
 
 
 
 
 You may visit the link to reach our data privacy policy:
 
 
 https://www.araskargo.com.tr/aydinlatma-metni/ise-alim-faaliyetleri/ise-alim-faaliyetleri-vs
 
</div>

International Operations Assistant Manager

Golden Opportunities

<div>
 
 Job Description
 
 
 
 
 Job Title
 
 
 
 Assistant Manager/ Manager - International Voice Process
 
 
 
 Job Overview
 
 
 
 We are seeking a seasoned Manager to lead the end-to-end delivery of our international voice operations. The ideal candidate will have strong operational control, a track record in managing large teams, and experience in stakeholder and client management across global accounts.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage operations through a team of AMs, TLs, and agents
 </li>
 <li>
 Take ownership of KPIs such as CSAT, SLA adherence, AHT, and FCR
 </li>
 <li>
 Drive process improvement initiatives and cost efficiencies
 </li>
 <li>
 Represent operations in client meetings and business reviews
 </li>
 <li>
 Ensure staffing, training, and quality standards are consistently met
 </li>
 <li>
 Manage budgets, performance reporting, and strategic planning
 </li>
 <li>
 Collaborate with HR, WFM, Training, and Quality teams for smooth delivery
 
 
 </li>
 </ul>
 
 Skills &amp; Attributes
 
 
 
 <ul>
 <li>
 Excellent leadership and team-building skills
 </li>
 <li>
 Ability to handle high-pressure client interactions
 </li>
 <li>
 Strong analytical and decision-making capabilities
 </li>
 <li>
 Proficiency in reporting, forecasting, and contact center tools
 
 
 </li>
 </ul>
 
 Experience Required
 
 
 
 6�10 years in BPO operations, with at least 2�3 years in a managerial capacity in international voice support
 
 
 
 Skills Required
 
 
 
 RoleAssistant Manager/ Manager - International Voice Process
 
 
 Industry TypeITES/BPO/KPO
 
 
 Functional Area
 
 
 Required Education Graduation
 
 
 Employment TypeFull Time, Permanent
 
 
 Key Skills
 
 
 <ul>
 <li>
 CLIENTHANDLING
 </li>
 <li>
 OPERATIONS MANAGEMENT
 </li>
 <li>
 PERFORMANCE IMPROVEMENT
 </li>
 <li>
 SLA DELIVERY
 
 
 </li>
 </ul>
 Other Information
 
 
 Job CodeGO/JC/1341/2025
 
 
 Recruiter NameBrindha Kamaraj
</div>

Assistant Manager/ Manager - International Voice Process - GO/JC/1341/2025

North Star Network

<div>About North Star Network
North Star Network (NSN) is a global sports and betting media group that builds and operates leading digital brands connecting sports fans and bettors across 30+ countries.
Our mission is to turn passion for sports and gaming into trusted information, data-driven insights, and responsible entertainment.
We&rsquo;re a multicultural, fully remote company uniting over 50 in-house experts and 200+ freelancers from more than 20 nationalities across Europe, Africa, and the Americas.
About the Role
We&rsquo;re looking for a Business Manager to lead Bojoko.com and Bojoko.ca, two high-potential casino comparison and review platforms.
The role focuses on growth, monetisation, and international expansion, with the objective of turning Bojoko into a global, multi-market brand for casino and iGaming content.
You&rsquo;ll manage the P&amp;L, SEO strategy, commercial content roadmap, and market localisation while coordinating a cross-functional team across content, SEO, and affiliate operations.
You&rsquo;ll report to the Business Unit Coordinator and work closely with NSN&rsquo;s central SEO, Product, and M&amp;A teams.
Key Responsibilities
1. Business Performance &amp; Growth<ul>
<li>
Own and grow the P&amp;L for Bojoko.com and Bojoko.ca.</li>
<li>Design and execute growth strategies for each market (Canada, UK, and new target countries).</li>
<li>Monitor performance across traffic, conversion, and revenue KPIs via dashboards and analytics.</li>
<li>Identify new business opportunities in emerging markets (e.g., LatAm, EU, Africa).</li>
<li>Ensure compliance with local licensing and responsible gaming frameworks.</li>
</ul>
2. Commercial Content &amp; SEO<ul>
<li>
Lead the commercial content roadmap (casino reviews, guides, comparison pages, bonus listings).</li>
<li>Define clear KPIs for content (traffic, conversion, revenue per page) and monitor delivery quality.</li>
<li>Work with the central SEO and tech teams to implement technical and on-page optimisations.</li>
<li>Develop data-driven content strategies for international scaling (language expansion, localisation, link acquisition).</li>
</ul>
3. Team Leadership<ul>
<li>Manage and structure a distributed team including:</li>
<li><ul><li>Content Lead</li>
<li>SEO Lead</li>
<li>Account Manager / Affiliate Partnerships 
</li></ul></li><li>Recruit, coach, and evaluate team members to ensure a performance-driven culture.</li>
Foster strong coordination between content, SEO, and commercial operations. 
<li>
 
</li></ul>4. International Expansion &amp; Market Intelligence<ul>
<li>Map and prioritise new markets for Bojoko&rsquo;s rollout.</li>
<li>Conduct market research on competition, regulation, and user behaviour.</li>
<li>Build business cases for international launches and localised versions.</li>
Share insights, trends, and forecasts with NSN&rsquo;s central management and M&amp;A team. 
<li>
 
</li></ul>What We&rsquo;re Looking For<ul>
<li>Proven experience in iGaming, affiliate marketing, or SEO-driven business management.</li>
<li>Strong analytical and strategic mindset - confident using data dashboards and KPIs.</li>
<li>Experience in launching or localising products across multiple markets.</li>
<li>Excellent understanding of SEO, content monetisation, and affiliate partnerships.</li>
<li>Familiarity with Google Analytics, Looker Studio, GSC, Ahrefs, SEMrush, etc.</li>
<li>Fluency in English (any additional language is a plus, Spanish, Portuguese, &hellip;).</li>
Entrepreneurial, organised, and results-oriented profile. 
<li>
 
</li></ul>What We Offer<ul>
<li>Strategic leadership role within a growing global iGaming group.</li>
<li>Direct ownership of two key brands with real autonomy.</li>
<li>Opportunity to drive international expansion and localisation from the ground up.</li>
<li>100% remote work environment with an international and data-driven culture</li>
<li>Competitive package (from 50k EUR, depending on profile).</li>
Clear career path within NSN&rsquo;s global operations. 
<li>
 
</li></ul>Ready to Join Us?
Apply now and lead the international growth of Bojoko.com and Bojoko.ca &mdash; turning local success stories into global casino comparison references.</div>

Business Manager – Bojoko.com & Bojoko.ca (International Expansion)

International SOS

<div>
 
 
 Job Overview:
 
 
 
 Responsible for fulfilling all types of assistance for medical, security and logistical related requests originating through the Assistance Centre from clients and subscribers. Deliver high quality service, through effective case management, bringing swift and accurate resolution to situations presented. Execute cases with high standard customer service and working collaboratively between operations, medical and security specialists.
 
 
 To provide an empathetic and efficient delivery of the whole range of 24-hour assistance services and general customer service programmes to our members.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide operations and logistics expertise in the understanding and fulfilment of requests for assistance from our clients and subscribers, in collaboration with medical and security professional colleagues.
 </li>
 <li>
 Demonstrate a professional, positive and caring attitude when servicing clients and subscribers with the objective of exceeding expectations.
 </li>
 <li>
 Probe clients and subscribers who contact the Assistance Center to ensure that the request for assistance is understood and acted upon in every instance.
 </li>
 <li>
 Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner and managing cases in line with the key directive of Assist First, Verify Later.
 </li>
 <li>
 Document all matters relating to these requests using the telecommunication and computer systems made available by the organization.
 </li>
 <li>
 Plan and coordinate the full range services for clients, utilizing the internal resources of International SOS and external correspondents where necessary.
 </li>
 <li>
 Reliably escalate cases and requests where required by company protocols.
 </li>
 <li>
 Ensure that logistical arrangements are communicated to all stakeholders in an appropriate and timely manner.
 </li>
 <li>
 Coordinate cases effectively and efficiently in accordance with internal and client specific Operations and Billings procedures.
 </li>
 <li>
 Manage cases with a sense of responsibility and urgency, proactively working around barriers and demonstrating a passion for achieving the best outcomes for our clients and subscribers.
 </li>
 <li>
 Seek and listen to customer feedback and escalate for quality improvement. Take responsibility for correcting customer service problems promptly.
 </li>
 <li>
 Provide fully comprehensive billing information together with cost estimates where relevant - securing payment prior to delivery of services to non-clients. Recognize and escalate any opportunities for cost containment.
 </li>
 <li>
 Ensure that cases are correctly prepared for hand-over to the billing department.
 </li>
 <li>
 Manage an allocated load of cases within the shift and ensure that case details and direction are communicated appropriately and efficiently in the transmission handover.
 </li>
 <li>
 Effectively manage and communicate workload and movements to the line manager.
 </li>
 <li>
 Forward relevant information to assist with the development of the network of service providers.
 </li>
 <li>
 Establish responsive relationships both within International SOS and externally.
 </li>
 <li>
 Positively promote International SOS.
 </li>
 <li>
 Work harmoniously with colleagues and other Assistance Centers and maintain a safe and comfortable working environment by ensuring that shared workstations are kept clean and tidy at all times.
 </li>
 <li>
 Consistently demonstrate the Company Values; work within and promote all International SOS&rsquo; policies and procedures; follow International SOS internal guidelines and standards.
 </li>
 <li>
 Attend training and meetings as and when required.
 </li>
 <li>
 Actively develop own skills, knowledge and an area of personal interest to improve personal performance and add value to the team.
 </li>
 <li>
 Carry out any other reasonable duties as requested by the manager.
 </li>
 </ul>
 
 
 
 
 
 Required Skills and Knowledge:
 
 
 <ul>
 <li>
 Operations and logistics skills.
 </li>
 <li>
 Multi-tasking and prioritization skills, ability to multitask and handle several requests at the same time, prioritizing tasks appropriately.
 </li>
 <li>
 Customer service skills.
 </li>
 <li>
 Ability to probe and question to ensure request for assistance is fully understood.
 </li>
 <li>
 Resilience and ability to work well under pressure.
 </li>
 <li>
 Attention to detail.
 </li>
 <li>
 Ability to comprehend a given situation, information and requirements quickly and accurately.
 </li>
 <li>
 Situational awareness skills, ability to perceive, understand and effectively respond to different situations.
 </li>
 <li>
 Expert communication skills, communicate information and concepts clearly and logically, setting time specific and achievable expectations, verbally and in writing.
 </li>
 <li>
 Teamworking skills.
 </li>
 <li>
 IT literacy and proficiency in the usage of contemporary computer software including Microsoft Outlook and Word.
 </li>
 </ul>
 
 
 
 
 
 Required Work Experience:
 
 
 <ul>
 <li>
 Typically, at least 1 &ndash; 2 years of experience in logistics/coordination and customer service is required.
 </li>
 <li>
 Experience working in logistics, travel and/or healthcare sector is desirable.
 </li>
 <li>
 Experience in phone-based or call center environment is desirable.
 </li>
 <li>
 Experience of working in a fast-paced, demanding environment.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Educated to a high school diploma or equivalent.
 </li>
 <li>
 Tertiary level education is desired.
 </li>
 </ul>
 
 
 
 
 
 Required Languages:
 
 
 <ul>
 <li>
 Excellent written and spoken English language.
 </li>
 <li>
 Additional language skills, particularly Arabic or Turkish, are desirable.
 </li>
 </ul>
</div>

International Operations Specialist

Alphard Group

We will be relocating to Thane in 6 months. We kindly request that candidates consider applying for this position based on their preferred travel time and geographical location.Job Location &ndash; Sakinaka, MumbaiSalary &ndash; INR 6L &ndash; 9LIndustry &ndash; Shipping &amp; MaritimeRole OverviewThe role involves managing and executing banking operations for the company&rsquo;s foreign subsidiaries, ensuring efficient and compliant handling of international funds transfers, SWIFT payments, and cross-border transactions. The position requires strong expertise in international trade finance, inter-company fund movement, and coordination with global banking partners to support the company&rsquo;s international operations.Key Responsibilities:<ul><li>Oversee day-to-day banking operations for international entities, ensuring smooth financial transactions across the company&rsquo;s global network.</li><li>Manage foreign subsidiaries&rsquo; bank accounts and relationships, account structures, and funding requirements.</li><li>Execute and monitor international funds transfers, cross-border payments, and SWIFT payments to vendors, port agents, and service providers worldwide.</li><li>Coordinate with banks and internal teams to resolve payment discrepancies, delays, or compliance-related issues.</li><li>Handle international trade finance activities, including LC (Letter of Credit), bank guarantees, and export/import documentation.</li><li>Manage inter-company fund movements and ensure accurate reconciliation of inter-company balances across group entities.</li><li>Ensure adherence to regulatory guidelines and internal controls for all international banking operations.</li><li>Support audits, reporting, and documentation related to overseas banking activities.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Finance, Commerce, Accounting, or related field.</li><li>5+ years of experience in international banking operations or treasury functions within the shipping, logistics, or maritime industry preferred.</li><li>Strong understanding of international funds transfer systems, SWIFT payments, cross-border transactions, and trade finance instruments.</li><li>Experience managing foreign subsidiary accounts and inter-company fund movements.</li><li>Excellent analytical, communication, and coordination skills.</li><li>Familiarity with global banking platforms, Tally, ERP systems, and international regulatory frameworks</li><li>A working knowledge of Danoas software will be preferred.</li></ul>Job Types: Full-time, PermanentPay: &#8377;50,000.00 - &#8377;75,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>Are you willing to Relocate/Shift to Thane ? Yes/No</li><li>If working , what will be your notice period?</li><li>Where do you live currently?</li><li>What is the number of financial transactions carried out by you every day at work?</li></ul>Experience:<ul><li>International banking operations &amp; Intl. Fund transfer: 5 years (Required)</li><li>Cross-border payments and SWIFT payments : 5 years (Required)</li><li> Managing inter-company fund movements : 5 years (Required)</li><li>Cash Flow Management &amp; Working Capital mgmt.: 5 years (Required)</li></ul>Work Location: In person

Assistant Manager - International Banking Operations

Sybrid Careers

<div>
 
 Job Description
 
 
 
 <ul>
 <li>
 Location: Karachi
 </li>
 <li>
 Qualification: Graduation
 </li>
 <li>
 Experience: Minimum 3&ndash;5 years of experience in international BPO environment, preferably managing chat support operations.
 
 
 </li>
 </ul>
 
 Skills Required:
 
 
 
 <ul>
 <li>
 Proven leadership and people management skills.
 </li>
 <li>
 Strong analytical and problem-solving abilities.
 </li>
 <li>
 Excellent communication and coordination skills.
 </li>
 <li>
 Ability to manage multiple teams in a fast-paced BPO environment.
 
 
 </li>
 </ul>
 
 Job Specifications and Duties:
 
 
 
 <ul>
 <li>
 Oversee and manage day-to-day international operations to ensure efficiency and service quality.
 </li>
 <li>
 Lead chat and email support teams to achieve SLA and KPI targets consistently.
 </li>
 <li>
 Coordinate with cross-functional departments to meet client expectations and operational goals.
 </li>
 <li>
 Monitor team performance, providing coaching and development where required.
 </li>
 <li>
 Identify process improvement opportunities and implement effective solutions.
 </li>
 <li>
 Ensure compliance with company policies, operational standards, and client requirements.
 </li>
 </ul>
</div>

Manager Operations – International

Retail Jobs UK Limited

Operations Manager - UK (Multi-Site)Location: LondonWe are partnering with a leading hospitality brand to recruit an experienced Operations Manager to oversee the performance and service delivery across 10 premium hospitality sites nationwide. This is a high-impact leadership role focused on driving operational excellence, team performance, and exceptional guest experiences.The ideal candidate will be responsible for the strategic and day-to-day management of multiple sites, ensuring smooth operations, high service standards, and commercial success. From team leadership and customer experience to financial oversight and stakeholder engagement, this role offers breadth, autonomy, and the chance to shape a best-in-class hospitality environment.<ul><li>Proven success in managing multi-site operations</li><li>Strong commercial acumen, planning skills, and attention to detail</li><li>Excellent communication and interpersonal abilities</li><li>Degree-qualified in Hospitality Management or related field</li><li>Will have excellent skills in developing teams and driving operations</li><li>Have a proven track record of delivering profits whilst not compromising on service and standards.</li><li>Highly numerate with excellent IT skills.</li><li>High presentation standards. </li><li>Fluent in spoken and written English</li></ul>Please note we can only respond to those who closely match the above criteria

Operations Manager - UK

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