internet sales director

Trivium

<div>Customer Success Manager
At Trivium, we help brands scale and grow on Amazon through data-driven strategies, expert PPC management, and cutting-edge digital marketing solutions. Built by a team of industry experts, we are dedicated to delivering real, measurable results for our clients.
Join our award-winning team! Ranked #170 on the Inc. 5000 list and a Clutch Award-winning agency
Now, we&rsquo;re looking for a Client Success Manager to be the go-to person for client relationships, on-boarding, and retention. You&rsquo;ll play a critical role in ensuring client satisfaction, problem-solving, and identifying growth opportunities to help brands succeed.
 What You&rsquo;ll Do
 Client On-boarding &amp; Relationship Management
&#9989; Be the primary point of contact for new clients, leading on-boarding and expectation-setting calls.
&#9989; Ensure a smooth on-boarding process, guiding clients through Slack and ClickUp.
&#9989; Attend regular client strategy calls, discussing performance, KPIs, and areas for growth.
&#9989; Maintain quick, clear, and proactive communication across Slack and email.
&#9989; Serve as a trusted advisor&mdash;clients should see you as a partner in their success.
 Project &amp; Performance Management
 Oversee SEO and creative projects, ensuring on-time delivery and high-quality execution.
 Track key performance indicators (KPIs) like turnaround times and project success rates.
 Work closely with PPC strategists, brand managers, and creatives to keep projects moving.
 Identify growth opportunities for clients, ensuring they get the most out of our services.
 Client Retention &amp; Issue Resolution<ul><li>Proactively address concerns before they escalate&mdash;your goal is to reduce churn and improve satisfaction.</li><li>Lead 1:1 client retention meetings, offering strategic adjustments or discounts when necessary.</li><li>Manage the offboarding process for churning clients while developing win-back strategies.</li><li>Gather feedback from high-profile clients to continuously improve our services.</li></ul>
 Upselling &amp; Business Growth
 Identify and pitch additional services (reviews, creatives, full management, etc.).
 Clearly explain the benefits of our services and match clients with the right solutions.
 Work with internal teams to expand our client relationships strategically.
 Leadership &amp; Internal Strategy
 Report on client retention, revenue impact, and service performance in leadership meetings.
 Join daily leadership huddles, sharing insights on challenges and team capacity.
 Help strategists and sales teams by joining calls, providing PPC insights, and assisting with audits.
 What We&rsquo;re Looking For
&#10004;&#65039; English Fluency &ndash; Strong written and verbal communication skills.
&#10004;&#65039; Proven Client-Facing Experience &ndash; Background as a Client Success Manager, Account Director, or similar.
&#10004;&#65039; PPC, Amazon Strategy, or Digital Marketing Knowledge &ndash; Experience in e-commerce is a plus!
&#10004;&#65039; Strong Problem-Solving Skills &ndash; You know how to keep clients engaged and happy.
&#10004;&#65039; Ability to Identify Growth Opportunities &ndash; Comfortable with upselling and service expansion.
&#10004;&#65039; Project Management &amp; Cross-Team Collaboration &ndash; Experience working with diverse teams.
&#10024; Why You&rsquo;ll Love Working with Us
 Monthly Salary &ndash; $3k - $5k USD
 100% Remote &ndash; Core Working Hours 9am - 2pm EST (+3hours per day flexi)
 36 Paid Time Off Days &ndash; More time for life outside of work
 Career Growth Opportunities &ndash; Be part of an innovative and scaling company
 Autonomy &amp; Ownership &ndash; You&rsquo;ll have real impact on projects and strategies
This is a full-time, remote position (40 hours per week) with an immediate start date. We work with clients worldwide, so flexibility in scheduling is a plus. You&rsquo;ll need a quiet workspace, strong internet, and a webcam for client calls.
Requirements
Experience &amp; Background<ul>
<li>
3+ years of experience in customer success / account management (agency experience preferred).</li>
<li>Bachelor&rsquo;s degree in Business, Marketing, or related field.</li>
<li>Proven ability to manage client portfolios and success processes.</li>
</ul>
Skills &amp; Attributes<ul>
<li>
Excellent communication and interpersonal skills.</li>
<li>Strong project management and organizational skills.</li>
<li>Analytical mindset with strategic thinking.</li>
<li>High emotional intelligence and leadership qualities.</li>
<li>Fluent English (written and spoken, advanced level required).</li>
</ul>
Work Style &amp; Culture Fit 
You&rsquo;ll thrive in this role if you:<ul>
<li>
Love helping clients achieve measurable success.</li>
<li>Can juggle multiple priorities with precision and grace.</li>
<li>Are proactive, resourceful, and solutions-oriented.</li>
<li>Value autonomy while working collaboratively with a global team.</li>
<li>Enjoy working in a fast-paced, high-growth environment.</li>
</ul>
Benefits
 Monthly Salary &ndash; $3k - $5k USD
 100% Remote &ndash; Core Working Hours 9am - 2pm EST (+3hours per day flexi)
 36 Paid Time Off Days &ndash; More time for life outside of work
 Career Growth Opportunities &ndash; Be part of an innovative and scaling company
 Autonomy &amp; Ownership &ndash; You&rsquo;ll have real impact on projects and strategies</div>

Amazon Account Director

<div>
 
 
 Account Director, Amazon &amp; e-Commerce - Remote in Seattle, WA
 
 
 
 
 
 
 
 
 
 
 
 
 About the Account Director, Amazon &amp; e-Commerce Role:
 
 
 
 
 
 
 E-commerce is a fast-paced industry, and the only constant is change- we are looking for someone dynamic, curious &amp; confident to join our team as an Account Director for our Amazon CPG business. This role is responsible for providing strategic, tactical, and operational leadership on the highest levels. Leading a team that is focused on providing Amazon-focused e-commerce strategy and best-in-class execution for many customers including some of the world&rsquo;s largest consumer packaged goods brands. In a work-from-home environment; teaching, training and the development of all team members are essential to creating a positive culture. Collaboration with other business management &amp; Advantage Unified Commerce teams is crucial for success in this role as our Enterprise approach and breadth of services are key to our approach. In addition to leading the team &amp; client relationships, new business development is a core focus that all leaders actively participate in.
 
 
 
 
 
 
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Oversee and drive client growth within existing account portfolio and is responsible for helping achieve the team and division&rsquo;s annual sales budget via current client growth, new service creation, new business development, etc.
 </li>
 <li>
 Manage, nurture and own key client relationships to ensure satisfaction, retention, and growth, identify opportunities to upsell and expand services, proactively address client needs, and collaborate with internal teams to deliver tailored solutions that drive long-term success building a trust-based partnership with client teams, and agency partners
 </li>
 <li>
 Works directly with managers having regular communication with them to ensure they are driving the business forward and helping them address short- and long-term goals, initiatives &amp; challenges.
 </li>
 <li>
 Understand the needs of clients to ensure the team is consistently meeting and exceeding expectations of relationships, while also understanding our contractual duty.
 </li>
 <li>
 Develop standards, systems, and best practices (using people or technology) to consistently improve upon our ways of working.
 </li>
 <li>
 Innovate upon &amp; improve current offers.
 </li>
 <li>
 Building the formal frameworks and methodologies for key strategic issues both leveraging existing resources and creating new innovative concepts across the organization, ensuring processes are in place.
 </li>
 <li>
 Participate in hiring of business managers &amp; strategic business advisors.
 </li>
 <li>
 Entails managing both accounts and direct reports.
 </li>
 <li>
 Collaborates with executive leadership and peers to ensure understanding of key initiatives and results.
 </li>
 <li>
 Actively engaging in company culture &amp; leadership, driving a fun, positive, virtual work environment that is scalable, collaborative, and results-oriented.
 </li>
 <li>
 Must reside in the Seattle, WA market
 </li>
 </ul>
 
 
 
 
 
 
 Skills, Knowledge, and Abilities
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Must have Amazon Seller Central (5+ years) and Amazon Vendor Central (5+ years) experience
 </li>
 <li>
 Expert-level influencing skills &ndash; the ability to manage internal and external boundaries, set expectations, and build alignment at varying management levels/client interface
 </li>
 <li>
 Expert-level execution skills - the ability to coordinate mutually agreed expectations of what is promised to the customer into measurable business results
 </li>
 <li>
 Expert-level credibility skills &ndash; ability to use personal effectiveness to link relationships, processes, and business methodologies with cost-saving activities
 </li>
 <li>
 Excellent strategic thinking and process development skills
 </li>
 <li>
 Excellent organizational and problem-solving skills
 </li>
 <li>
 Excellent communication skills, both written and verbal
 </li>
 <li>
 Must be able to effectively handle multiple tasks and projects simultaneously in a highly complex environment
 </li>
 <li>
 Team player with good people skills
 </li>
 </ul>
 
 
 
 
 Apply Today!
 
 
 
 
 
 
 
 Job Will Remain Open Until Filled
 
</div>

Account Director E-Commerce & Amazon

Dusit Thani Mactan Cebu

<div>
 
 Job Description
 
 
 
 PRIMARY RESPONSIBILITIES:
 
 
 <ul>
 <li>
 Assist Director of Sales and Assistant Director of Sales to establish sales plan and budget to reflect the company&rsquo;s and the hotel&rsquo;s goals and objectives.
 </li>
 <li>
 Maintains and upgrades communication networks to ensure that the hotel is having a competitive advantage in information and sales leads.
 </li>
 <li>
 Conducts market analysis and devises strategies for generating new business.
 </li>
 <li>
 Analyses the sales results and recommends ways to improve or solves the problems.
 </li>
 <li>
 Furnishes sales monthly reports on a timely basis.
 </li>
 <li>
 Achieves budgeted room night quotas and average rates set out in the yearly business plan for the hotel.
 </li>
 <li>
 Performs other duties as assigned by the Director of Sales and Assistant Director of Sales.
 
 
 </li>
 </ul>
 REPORT LINE &amp; COMMUNICATION
 
 
 <ul>
 <li>
 Reports to the Director of Sales
 </li>
 <li>
 Coordinates with all concerned personnel to ensure that all activities are accomplished.
 </li>
 <li>
 Communicates effectively with guest, clients, business partners and staff.
 
 
 </li>
 </ul>
 
 Others
 
 
 
 <ul>
 <li>
 Continuous learning through own IDP.
 </li>
 <li>
 Any other duties as may be assigned by the superior.
 
 
 </li>
 </ul>
 
 Accountabilities
 
 
 
 <ul>
 <li>
 Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
 
 
 </li>
 </ul>
 
 Company&rsquo;s Culture
 
 
 
 <ul>
 <li>
 Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;
 
 
 </li>
 </ul>
 CONFIDENTIALITY
 
 
 <ul>
 <li>
 Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
 
 
 </li>
 </ul>
 JOB REQUIREMENT
 
 
 <ul>
 <li>
 Minimum education of Bachelor degree in Business Administration, Marketing, Hotel Management or relevant discipline
 </li>
 <li>
 Minimum of 3 years sales experience in a similar capacity, preferably in a 5-star class environment
 </li>
 <li>
 Have excellent communication skills in written and spoken English
 </li>
 <li>
 Have a positive attitude toward challenges and the drive to excel
 </li>
 <li>
 Possesses professional disposition with excellent communication and interpersonal skills
 </li>
 </ul>
</div>

Sales Manager

Dusit

<div><div><div><div><h3 class="jobSectionHeader">Job Description</h3>
PRIMARY RESPONSIBILITIES:
<ul><li>Assist Director of Sales and Assistant Director of Sales to establish sales plan and budget to reflect the company&rsquo;s and the hotel&rsquo;s goals and objectives.</li><li>Maintains and upgrades communication networks to ensure that the hotel is having a competitive advantage in information and sales leads.</li><li>Conducts market analysis and devises strategies for generating new business.</li><li>Analyses the sales results and recommends ways to improve or solves the problems.</li><li>Furnishes sales monthly reports on a timely basis.</li><li>Achieves budgeted room night quotas and average rates set out in the yearly business plan for the hotel.</li><li>Performs other duties as assigned by the Director of Sales &amp; Marketing, Director of Sales and Assistant Director of Sales
</li></ul>REPORT LINE &amp; COMMUNICATION
<ul><li>Reports to the Director of Sales</li><li>Coordinates with all concerned personnel to ensure that all activities are accomplished.</li><li>Communicates effectively with guest, clients, business partners and staff.</li></ul>
OTHERS
<ul><li>Continuous learning through own IDP.</li><li>Any other duties as may be assigned by the superior.</li></ul>

ACCOUNTABILITIES
<ul><li>Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</li></ul>

COMPANY&rsquo;S CULTURE
<ul><li>Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;</li></ul>

CONFIDENTIALITY
<ul><li>Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</li></ul>

JOB REQUIREMENT
<ul><li>Minimum education of Bachelor degree in Business Administration, Marketing, Hotel Management or relevant discipline</li><li>Minimum of 3 years sales experience in a similar capacity, preferably in a 5-star class environment</li><li>Have excellent communication skills in written and spoken English</li><li>Have a positive attitude toward challenges and the drive to excel</li><li>Possesses professional disposition with excellent communication and interpersonal skills</li></ul> 
</div><div><div>
</div></div></div><div></div><div><div><div><h2 class="jobSectionHeader">Information</h2><div>
<ul><div><div><div>Date Posted</div>
<div>November 30, 2025</div>
</div></div><div><div><div>Location</div>
<div><div>dusitD2 Salwa Doha
</div></div></div></div><div><div><div>Division</div>
<div><div><div>Baan Dusit Thani &gt; Sales &amp; Marketing
</div></div></div></div></div><div><div><div>Minimum Experience</div>
<div>3 Year
</div></div></div><div><div><div>Career Level</div>
<div>Manager</div></div></div></ul></div></div></div></div></div></div>

Sales Manager (ProActive)

St Charles Chrysler Dodge Jeep Ram

Position Title: Sales BDC Representative Department: Sales &ndash; Centralized Business Development Center (BDC) Reports To: BDC Director / General Sales ManagerPosition Summary:The Sales BDC Representative supports the centralized Business Development Center for two Chrysler Dodge Jeep RAM dealerships. This role is the first point of contact for potential sales customers, managing inbound and outbound communications, setting appointments, and ensuring a smooth handoff to the sales teams at both stores. The representative is critical in driving showroom traffic, maintaining high-quality customer experiences, and contributing to sales growth across both locations.Key Responsibilities:<ul><li>Handle all inbound sales inquiries (phone, internet, chat) for both CDJR dealerships in a professional and timely manner.</li><li>Proactively follow up on internet leads, third-party leads, and dealership website inquiries.</li><li>Set and confirm appointments for both dealerships, ensuring even distribution of opportunities.</li><li>Update and maintain accurate customer records in the CRM, properly tagging leads to the correct store.</li><li>Communicate with sales managers and sales staff at both stores to ensure customers are properly greeted and assisted.</li><li>Provide customers with initial information on inventory, promotions, financing programs, and dealership offerings.</li><li>Conduct structured follow-up with unsold showroom traffic and internet prospects to re-engage interest.</li><li>Track daily activity and performance against call, contact, and appointment goals for both dealerships.</li><li>Maintain a professional, enthusiastic, and customer-focused approach in all interactions.</li></ul>Qualifications:<ul><li>Prior BDC, call center, or customer service experience preferred (automotive sales experience a plus).</li><li>Strong phone presence with excellent communication skills (verbal &amp; written).</li><li>Ability to multitask and manage inquiries for multiple dealership locations.</li><li>CRM system experience preferred (DealerSocket, VinSolutions, or similar).</li><li>Highly organized with strong follow-up skills and attention to detail.</li><li>Positive, driven, and team-oriented attitude.</li><li>Bilingual abilities (English/Spanish) strongly preferred.</li></ul>Compensation &amp; Benefits:<ul><li>Competitive hourly pay with monthly performance bonuses.</li><li>Health, dental, and vision insurance options.</li><li>401(k) with company match.</li><li>Paid vacation and holidays.</li><li>Employee discounts on vehicles, parts, and service.</li><li>Career development and growth opportunities within both dealerships.</li></ul>Work Schedule:<ul><li>Full-time role, supporting both dealership sales departments.</li><li>Must be flexible to work evenings, weekends, and peak business hours as required. There will be a set schedule in place.</li></ul>Job Types: Full-time, Part-time, CommissionPay: $30,000.00 - $63,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) 2% match</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Opportunities for advancement</li><li>Paid time off</li><li>Paid training</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

BDC Internet Sales Representative

Fynde Global Recruitment

<div>
 
 Director of Ecommerce (KSA) &mdash; Riyadh
 
 
 
 
 
 Fynde has partnered with a major, multi-format retailer in the Kingdom of Saudi Arabia to appoint an E-Commerce Director to lead end-to-end digital growth across web, app, marketplace and quick-commerce channels.
 
 
 
 
 
 You will own the digital P&amp;L and steer the omnichannel roadmap for the Kingdom. This includes commercial strategy, onsite trading, merchandising, growth marketing, product and UX, last-mile fulfilment, marketplace operations, and the supporting data and technology stack. The role is both strategic and hands-on: you will set a clear three-year plan while delivering quarter-on-quarter results in a fast-moving, high-scale environment.
 
 
 
 
 
 
 What you&rsquo;ll lead.
 
 
 
 You will define and execute the e-commerce strategy for KSA, translating board objectives into a pragmatic plan with clear financial and customer outcomes. Day to day, you will optimise the onsite customer journey, improve conversion, average order value and repeat rate, and drive category expansion and promo effectiveness. You will guide trading and pricing decisions in lockstep with merchandising and supply chain, ensuring availability, accurate content and profitable mix. You will develop performance marketing across paid search, paid social, affiliates and CRM, with rigorous attribution and CAC/LTV guardrails. You will strengthen delivery propositions, from same-day and next-day to scheduled slots and store pick-up, partnering closely with operations and last-mile providers to protect NPS while improving cost-to-serve. You will scale marketplace and vendor programmes, onboarding sellers, improving SLAs and expanding assortment without diluting brand standards. You will own the e-commerce product roadmap, simplifying the stack, accelerating feature delivery with engineering, and embedding experimentation, analytics and personalisation throughout the funnel. You will build, coach and retain a high-performing, multi-disciplinary team and create effective ways of working with retail, merchandising, logistics, finance, legal and IT.
 
 
 
 
 
 
 Success looks like
 
 
 
 In the first twelve months you will lift digital revenue and contribution margin meaningfully while improving NPS and on-time delivery. You will reduce unit cost-to-serve through better slot density, substitution logic and operational discipline. You will deliver a measurable improvement in conversion and repeat purchase via faster pages, cleaner navigation, richer product content and targeted CRM journeys. You will expand marketplace GMV and seller quality while maintaining customer experience. You will land two to three signature initiatives, for example, improved loyalty integration, Arabic UX enhancements, and a streamlined checkout, that become durable growth levers.
 
 
 
 
 
 
 What you bring
 
 
 
 You have deep leadership experience running a sizeable e-commerce or omnichannel business in grocery, general merchandise or adjacent high-SKU retail, with full P&amp;L accountability and a track record of scaling revenue at improved unit economics. You combine commercial acuity with customer obsession and operational depth, and you are fluent in the levers of growth marketing, onsite trading, product/UX, catalogue quality, fulfilment and last-mile. You are data-driven, comfortable setting hypotheses, instrumenting the funnel, and making decisions with clear metrics. You have led cross-functional teams and vendors, and you communicate crisply with executive stakeholders. Saudi national or fluent in Arabic is a must, with 6+ years of experience working in the region. Familiarity with marketplace models, q-commerce, loyalty ecosystems and modern e-commerce platforms is important. A relevant degree is expected; an MBA is welcome but not required.
 
 
 
 
 
 
 Key measures
 
 
 
 Performance will be assessed on digital revenue growth, contribution margin, conversion rate, CAC to LTV ratio, active customer growth and retention, NPS/CSAT, on-time/in-full performance, cost-to-serve, marketplace GMV and seller SLA compliance, and delivery of the product roadmap on time and within budget.
 
 
 
 
 
 
 Location and terms
 
 
 
 The role is based in Riyadh with national remit. A competitive executive package is offered, including performance bonus and relocation support where applicable.
 
</div>

Director of Ecommerce

Ennismore

<div>Company Description 
Ennismore is a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.
Ennismore has brought together two global F&amp;B leaders, PARIS SOCIETY and RIKAS, renowned for their iconic venues worldwide and recognized as two of the industry's largest F&amp;B operators. 
This F&amp;B platform consolidates F&amp;B brand houses and operations, driven by strategic and creative concepts. 
Job Description 
We are hiring an eCommerce Director for the MEAPA region
As the eCommerce Director of MEA and APAC, you will play a pivotal role in driving the web direct channel and optimizing the eCommerce experience with a deep cultural fluency &ndash; someone who understands the digital heartbeat of the Middle East and Asia Pacific regions. Based in Dubai, you will be responsible for spearheading initiatives to increase direct bookings via our brand websites, working in close partnership with property teams as well as marketing, product, and revenue divisions. This role is for a strategic leader who lives and breathes digital growth, who knows how to craft high-performing campaigns without losing sight of the brand magic, and who can champion web direct performance across a fast-growing portfolio of Lifestyle Collective hotels.
Key Responsibilities:<ul><li>
Be the Digital Performance Driver for MEAPAC</li><li>
You&rsquo;ll own and accelerate our web-direct performance across brand.com and All.com, ensuring we achieve our eCommerce targets across the region with a focus on:<ul><li>
Paid media and acquisition campaigns</li><li>
CRM &amp; email that delivers personalised and on-brand communications</li><li>
SEO strategies that balance technical excellence with editorial craft</li></ul></li><li>
Trading performance for every hotel in the region</li><li>
You will oversee data-driven strategies with paid media partners and manage a two-person team supporting MEA and APAC regions.</li><li>
You will have a strong creative-eye which can support hotels and brand teams in delivering the best-in-class visual assets for all paid media channels &ndash; providing steer and creative direction based on each brand&rsquo;s identity.</li><li>
Lead acquisition marketing and work with Revenue Management and brand teams to develop exclusive offers which drive web direct for our hotels. Monitor pricing structures, ensuring competitiveness with third-party channels.</li><li>
Reporting and analytics will be at the forefront of our commercial planning. This role will leverage insights from our product team, revenue leads and our analytics division to drive performance and build commercial calendars in collaboration with marketing and brand teams.</li><li>
Strengthen the Digital Foundations</li><li>
You'll collaborate closely with digital product teams to influence feature development, optimise the booking journey, troubleshoot platform issues, and ensure our digital ecosystem continues to evolve in lockstep with commercial priorities. This will involve:<ul><li>
Hand-in-hand collaboration with the website and booking engine product teams to ensure alignment between commercial objectives and product development</li><li>
Build business cases which help in prioritizing development work that best support hotels in the MEA and APAC regions</li><li>
Triage website and booking engine related issues, coordinate troubleshooting efforts with your team and ensure timely resolutions to minimize business impact</li></ul></li><li>
Develop on site A/B tests to improve customer journeys and experience on site and increase conversion rate, with a goal to integrate into the Product roadmap</li><li>
Alongside the hotel and brand teams, you will ensure the best-in-class content is featured on our websites, making sure content is refreshed, seasonally appropriate and optimised to deliver conversion.</li><li>
Be the Go-to-Market Champion for New Hotels</li><li>
New openings are one of the most exciting parts of this role and you will lead the digital charge as part of this role. You&rsquo;ll coordinate all digital and eCommerce elements of the opening roadmap: from pre-launch visibility and content readiness to campaigns, trading, and a best-in-class, brand-aligned digital go-to-market plans .</li><li>
Work closely with Operations teams to facilitate an omnichannel opening approach to build towards a successful opening that achieves our web direct targets.</li><li>
Triage website and booking engine related issues, coordinate troubleshooting efforts with your team and ensure timely resolutions to minimize business impact.</li><li>
Best Practice Sharing:</li><li>
In addition to driving commercial impact and supporting new hotel launches, you will actively foster cross-regional collaboration, sharing digital best practices and innovations with peers to elevate overall performance.</li><li>
Your role will be pivotal in championing digital transformation projects, streamlining processes, and ensuring that each initiative is closely aligned with both local market needs and global brand standards.</li><li>
By continuously evaluating emerging technologies and market trends, you will help future-proof our digital strategy while empowering teams to deliver exceptional results through data-driven insights and agile execution.</li></ul> 
Qualifications 
<ul><li>
Ideally a degree in a business/hospitality related subject.</li><li>
A minimum of 10 years of experience in the same field within the hospitality industry is required.</li><li>
Proven experience in eCommerce management, with deep, proven market knowledge of the Middle East (non-negotiable) and strong understanding of APAC digital landscapes.</li><li>
Strong expertise in full-funnel digital marketing, including performance marketing, paid media strategy, SEO, CRM and ROI management. Proven success in executing high-impact marketing campaigns that drive measurable business outcomes.</li><li>
A strong brand mindset&mdash;you know how to balance commercial urgency with brand integrity.</li><li>
Experience in collaborating with revenue management teams to align digital marketing and eCommerce efforts with dynamic pricing, inventory management, and promotional strategies.</li><li>
Solid track record of driving direct bookings, reducing dependency on OTAs, and increasing revenue via online sales channels.</li><li>
Analytical mindset with a strong focus on data-driven decision-making. Proficient in using analytics tools such as Google Analytics, CRM, and performance marketing platforms to monitor and improve campaign performance.</li><li>
Strong leadership and communication skills, with the ability to collaborate and influence cross-functional teams at all levels. Experience leading teams&mdash;coaching, inspiring, and growing talent.</li><li>
Comfort working in a fast-paced, high-growth environment with multiple brands and markets.</li><li>
Hands-on experience managing digital rollouts for new hotel openings is a huge advantage.</li><li>
Hands-on experience in project management and digital transformation, including implementing new features and troubleshooting digital platforms.</li></ul> 

Additional Information 
What&rsquo;s In It for You<ul><li>
The opportunity to embark on an exciting career in a company that is taking off!</li><li>
Ennismore&rsquo;s values and fast-growing environment</li><li>
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li><li>
The opportunity to challenge the norm and work in a rewarding environment, building global brand</li><li>
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>
Lots of opportunity to progress and switch it up as part of a global family of brands</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>
An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact</li></ul></div>

eCommerce Director MEAPAC

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