internet salesperson

Meritage Homes

<div>Responsibilities:
<div>
The Online Sales Consultant (OSC) serves as the first point of contact for prospective homebuyers and real estate agents, responding to inbound phone calls, emails, web, and chat inquiries. This role qualifies and nurtures leads, providing a best-in-class customer experience while directing prospects to the appropriate Designated Selling Area (DSA). The OSC acts as a liaison between online prospects and on-site sales teams, driving engagement and supporting the overall sales process.</div><div></div><div> 
Key Responsibilities</div><div>
The Online Sales Consultant is responsible for:</div><ul><li>
Responding to all internet, phone, and chat inquiries promptly:</li><li><ul><li>
Internet leads within 1 hour of receipt</li><li>
Phone inquiries within 1 hour of initial contact</li><li>
Chat inquiries in real time during business hours</li></ul></li><li>
Engaging prospective buyers by:</li><li><ul><li>
Building rapport and conducting effective discovery</li><li>
Educating on energy-efficient features, community amenities, and product offerings</li><li>
Presenting floor plans, customization options, and unique selling points</li></ul></li><li>
Managing and nurturing leads using Salesforce:</li><li><ul><li>
Maintaining consistent follow-up to drive engagement</li><li>
Executing targeted email drip campaigns</li><li>
Tracking interactions and progressing leads through the sales funnel</li></ul></li><li>
Scheduling initial appointments between prospects and on-site Sales Counselors</li><li>
Supporting real estate agents, including assistance with unaccompanied tours (e.g., Supra, ShowingTime)</li><li>
Executing outbound call campaigns to promote:</li><li><ul><li>
Grand openings</li><li>
Sales and realtor events</li><li>
Model releases and other community updates</li></ul></li><li>
Maintaining strong collaboration with on-site Sales Counselors through:</li><li><ul><li>
Regular communication</li><li>
Participation in training sessions and sales meetings</li></ul></li><li>
Partnering with Marketing to ensure accuracy of online content and lead generation efforts</li><li>
Maintaining expertise in:</li><li><ul><li>
Community details (size, phases, location, surrounding amenities)</li><li>
Product knowledge (plans, features, pricing, warranties)</li><li>
Competitive positioning and market trends</li></ul></li><li>
Delivering an exceptional customer experience at all stages of the interaction</li><li>
Following established workflows to ensure consistent, high-quality lead management</li></ul><div>
#LI-NT1</div>
Qualifications:
<div>
Education</div><ul><li>
High school diploma required</li><li>
Some college coursework or Bachelor&rsquo;s degree preferred</li></ul><div>
Experience</div><ul><li>
Experience in internet sales, inside sales, marketing, or lead generation preferred</li><li>
Real estate license required where applicable</li><li>
License must be active or inactive under the Meritage Homes Division brokerage</li></ul><div>
Technical Skills</div><ul><li>
Proficiency in Microsoft Office (Outlook, Teams, Word, Excel)</li><li>
Experience with CRM systems (Salesforce preferred)</li><li>
Ability to manage web-based tools and content updates</li></ul><div>
Skills &amp; Competencies</div><ul><li>
Strong verbal and written communication skills</li><li>
Professional and confident phone presence</li><li>
Excellent interpersonal and relationship-building abilities</li><li>
Ability to engage and adapt to various customer personalities</li><li>
Strong objection-handling and closing skills</li><li>
Customer-focused mindset with persuasive presentation ability</li><li>
Highly organized with attention to detail</li><li>
Self-motivated and self-starting team player able to collaborate cross-functionally</li></ul><div>
Additional Requirements</div><div></div><div> 
Travel Occasional travel to communities or events as needed</div><div></div><div> 
Work Environment and Schedule</div><ul><li>
Remote, home-based position</li><li>
Dedicated workspace free from distractions</li><li>
Ability to accommodate dual-monitor setup (27&rdquo; screens)</li><li>
Reliable high-speed internet required</li><li>
Schedule varies by division</li><li>
Weekend availability required to support national operations</li><li>
Primarily standard business hours 8:30am &ndash; 5:30pm w hour lunch, with flexibility for early/late shifts</li></ul>
Overview:
<div>
Are you looking for an incredible career opportunity? Then Meritage Homes is the place for you! From the homes we build to the careers we offer, we are focused on delivering a Life.Built.Better.&reg;. Meritage is committed to building energy-efficient and affordable entry-level and first move-up homes across the US. We are looking for candidates who are excited about furthering their careers, as well as bringing their authentic self every day to be part of an inclusive organization. Meritage was certified a Great Place To Work for a second year in a row, and is currently ranked on Fortune&rsquo;s Best Workplaces listings in the categories of Construction, Women and Parents. Meritage has delivered over 200,000 homes in its 40-year history, and has a reputation for its distinctive style, quality construction, and award-winning customer experience. Meritage is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative ideas.</div><div></div><div> 
When joining Meritage Homes, you and your career can benefit in several ways, including:</div><ul><li>
A work environment that encourages creativity and innovative ideas from every level</li><li>
An organization that lives by its core values everyday</li><li>
Team atmosphere where every individual is considered a vital asset</li><li>
State of the art technology to provide an optimal working environment</li><li>
A competitive pay structure</li><li>
Strong benefits</li><li>
Flexibility in work-life integration</li><li>
Team-oriented environment where all individuals play an integral role in the company</li><li>
Opportunity to further your career in a growing national organization</li><li>
Maintain a competitive drive to be the best</li></ul></div>

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<div>
 
 Position Objective
 
 
 
 Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.
 
 
 
 Key Responsibility
 
 
 
 Sales and Customer Focus:
 
 
 <ul>
 <li>
 Consider the needs of the customers at all times
 </li>
 <li>
 Implements a high standard of customer focus within the store
 </li>
 <li>
 Leads by example in all aspects of customer service
 </li>
 <li>
 Actively seeks ways to achieve or exceed shop sales targets
 </li>
 <li>
 Ensures all members of team have an understanding of KPIs and targets to be achieved
 </li>
 <li>
 Ensures any promotional offers, regarding stock, are implemented within the store
 </li>
 <li>
 Implement strategies effectively to drive sales in the store
 
 
 </li>
 </ul>
 
 Store Administration
 
 
 
 <ul>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Implements, within own store, any changes in administration procedure positively and effectively
 </li>
 <li>
 Collaborate with the Store Manager to set and achieve sales targets.
 </li>
 <li>
 Monitor sales performance and analyze key performance indicators (KPIs).
 </li>
 <li>
 Implement sales strategies to maximize revenue and meet business goals.
 </li>
 <li>
 Oversee inventory control and merchandising to optimize product availability.
 </li>
 <li>
 Ensure accurate stock levels through regular stock checks and replenishment.
 </li>
 <li>
 Ensure that the store layout and presentation align with brand standards.
 
 
 </li>
 </ul>
 
 Presentation And Management
 
 
 
 <ul>
 <li>
 To ensure store has the correct stock package and required stock levels to maximize sales potential
 </li>
 <li>
 Ensures high standard of visual merchandising and maintenance amongst all staff
 </li>
 <li>
 Effectively communicates any changes in stock or store layout to all members of the team
 </li>
 <li>
 Ensure that each member follow the retail standard
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise
 
 
 </li>
 </ul>
 
 Staffing &amp; Team Performance Management
 
 
 
 <ul>
 <li>
 Monitors/ Manages schedules for salesperson work hours, vacations and days off
 </li>
 <li>
 Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
 </li>
 <li>
 Encourage full participation of salesperson in creating store goals and developing plans
 </li>
 <li>
 Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
 </li>
 <li>
 Maintain the leave of the staff
 
 
 </li>
 </ul>
 
 Security
 
 
 
 <ul>
 <li>
 Ensures security procedures are adhered to throughout the store.
 </li>
 <li>
 Maintains a high standard of security awareness, regarding stock and money, within store.
 
 
 </li>
 </ul>
 
 Other Job Deliverables
 
 
 
 <ul>
 <li>
 Carry out corrective action / progressive discipline as necessary
 </li>
 <li>
 Demonstrate dependability, reliability and punctuality.
 </li>
 <li>
 Maintain strict confidence of all employee and employment-related information.
 </li>
 <li>
 Demonstrate the highest level of integrity and ethics in all the decision-making process.
 
 
 </li>
 </ul>
 
 Desired Experience
 
 
 
 The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.
</div>

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Upseller-Ebooks Female

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