internet technology manager

Marriott International

<div>Additional Information 
Job Number25167270 
Job CategoryInformation Technology 
LocationMarriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Supports the property&rsquo;s technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2 year degree from an accredited university in Computer Science or a related major; 5 years&rsquo; experience in a related professional area.</li></ul>
OR
<ul><li>Bachelor&rsquo;s degree in Computer Science or a related major; 3 years&rsquo; experience in a related professional area.</li></ul> 
Preferred
<ul><li>System-related professional certifications desired.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Client Technology Needs
<ul><li>Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</li></ul>
<ul><li>Assists in the the acquisition and maintenance of property based systems.</li></ul>
<ul><li>Assists in analyzing information, identifying current and potential problems and proposing solutions.</li></ul>
<ul><li>Maintains, inspects and repairs equipment.</li></ul>
<ul><li>Assists in monitoring computer and network operations at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.</li></ul>
<ul><li>Assists in managing IR activities to ensure the property infrastructure and applications systems are functional at all times.</li></ul>
<ul><li>Administers and maintains mail and email.</li></ul>
<ul><li>Maintains inventories and manages IT hardware/software.</li></ul>
<ul><li>Provides Internet support and maintenance (if applicable)</li></ul>
<ul><li>Provides cable management support.</li></ul>
<ul><li>Assists in the introduction of new applications, providing user tips, alerting users of system problems and informing staff of progress or status.</li></ul>
<ul><li>Consults on specific application issues or hardware/software problems.</li></ul> 
Managing Projects and Policies
<ul><li>Monitors processes and evaluates information according to SOP and LSOP requirements.</li></ul>
<ul><li>Monitors compliance with IR policies and standards protecting company hardware, software and other resources at the property.</li></ul> 
Maintaining Information Systems and Technology Goals
<ul><li>Assists in the assessment of needs and monitoring compliance with brand specific standards.</li></ul>
<ul><li>Aids in the reporting of problems and takes steps to track and solve problems, with the system user being informed of situation at all times.</li></ul>
<ul><li>Assists in asset management.</li></ul>
<ul><li>Aids in on-site monitoring of projects.</li></ul> 
Demonstrating and Applying IR Knowledge
<ul><li>Keeps up-to-date technically and applies new knowledge to work issues.</li></ul>
<ul><li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li></ul>
<ul><li>Provides technical expertise and support.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists in vendor management for property IT requirements, functioning as escalation point for problem resolution.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Assistant IT Manager

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25167270
 
 
 
 Job Category
 
 Information Technology
 
 
 
 Location
 
 Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Supports the property&rsquo;s technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2 year degree from an accredited university in Computer Science or a related major; 5 years&rsquo; experience in a related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science or a related major; 3 years&rsquo; experience in a related professional area.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 System-related professional certifications desired.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Supporting Client Technology Needs
 
 
 
 <ul>
 <li>
 Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
 </li>
 <li>
 Assists in the the acquisition and maintenance of property based systems.
 </li>
 <li>
 Assists in analyzing information, identifying current and potential problems and proposing solutions.
 </li>
 <li>
 Maintains, inspects and repairs equipment.
 </li>
 <li>
 Assists in monitoring computer and network operations at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.
 </li>
 <li>
 Assists in managing IR activities to ensure the property infrastructure and applications systems are functional at all times.
 </li>
 <li>
 Administers and maintains mail and email.
 </li>
 <li>
 Maintains inventories and manages IT hardware/software.
 </li>
 <li>
 Provides Internet support and maintenance (if applicable)
 </li>
 <li>
 Provides cable management support.
 </li>
 <li>
 Assists in the introduction of new applications, providing user tips, alerting users of system problems and informing staff of progress or status.
 </li>
 <li>
 Consults on specific application issues or hardware/software problems.
 
 
 </li>
 </ul>
 
 Managing Projects and Policies
 
 
 
 <ul>
 <li>
 Monitors processes and evaluates information according to SOP and LSOP requirements.
 </li>
 <li>
 Monitors compliance with IR policies and standards protecting company hardware, software and other resources at the property.
 
 
 </li>
 </ul>
 
 Maintaining Information Systems and Technology Goals
 
 
 
 <ul>
 <li>
 Assists in the assessment of needs and monitoring compliance with brand specific standards.
 </li>
 <li>
 Aids in the reporting of problems and takes steps to track and solve problems, with the system user being informed of situation at all times.
 </li>
 <li>
 Assists in asset management.
 </li>
 <li>
 Aids in on-site monitoring of projects.
 
 
 </li>
 </ul>
 
 Demonstrating and Applying IR Knowledge
 
 
 
 <ul>
 <li>
 Keeps up-to-date technically and applies new knowledge to work issues.
 </li>
 <li>
 Demonstrates knowledge of job-relevant issues, products, systems, and processes.
 </li>
 <li>
 Provides technical expertise and support.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
 </li>
 <li>
 Analyzes information and evaluates results to choose the best solution and solve problems.
 </li>
 <li>
 Assists in vendor management for property IT requirements, functioning as escalation point for problem resolution.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Al Rehman Developers

Job Title: Manager ITCompany: Al Rehman Developers Location: Lahore Qualification: Bachelor&rsquo;s Degree in Information Technology (Master Degree Preffered) Experience: Minimum 5 years of experience in IT management or related rolesJob Description:Al Rehman Developers is looking for a skilled and dedicated Manager IT to lead our technology operations. The ideal candidate will be responsible for managing all IT systems, ensuring network security, maintaining company hardware and software, and providing technical support to staff.You will work closely with management to plan, develop, and implement new IT solutions that improve business efficiency. The role requires strong leadership, problem-solving skills, and up-to-date technical knowledge.Key Responsibilities:<ul><li>Manage and maintain company IT infrastructure, including networks, servers, and databases.</li><li>Oversee installation, configuration, and maintenance of computer systems and software.</li><li>Ensure data security, backup, and recovery procedures are properly followed.</li><li>Provide technical support and training to company staff when needed.</li><li>Evaluate and recommend new technologies to improve business performance.</li><li>Coordinate with vendors and service providers for IT equipment and services.</li><li>Develop and implement IT policies and best practices.</li><li>Installation/Monitor/Manage and configuration of CCTV and ensuring 24/7 functionality and data backup.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in IT (Master Degree preffered) with Computer Science in related field.</li><li>Minimum 5 years of experience in IT management or similar role.</li><li>Strong knowledge of networking, system administration, and network security.</li><li>Excellent communication, leadership, and problem-solving skills.</li><li>Ability to manage multiple projects.</li></ul>Job Type: Full-timeWork Location: In person

Manager IT

PerksHR

JOB DISCRIPTIONPurpose of the role:The purpose of the IT Manager role is to ensure that technology operations and strategies effectively support business growth, operational efficiency, and customer engagement by aligning IT initiatives with overall business objectives.Position Overview:The IT Manager leads the technology operations of the organization, driving the implementation and continuous improvement of core enterprise systems, overseeing IT infrastructure and security, and fostering innovation through emerging technologies. Acting as a bridge between business needs and technical solutions, the IT Manager ensures seamless system integration, robust data management, and high-quality IT service delivery to enable the organization&rsquo;s success and transformation.Key Responsibilities :1.Technology &amp; Systems Management<ul><li>Lead the implementation, integration, and continuous improvement of our core enterprise systems, including Membership Management System, Member-facing technologies such as mobile and web offering, ERP, CRM.</li><li>Drive innovation by identifying and implementing emerging technologies that enhance business performance, customer engagement, and operational efficiency such as introducing Data analytics, Agentic AI.</li><li>Drive adoption of BI tools for reporting and insights, to monitor KPIs identified by the business.</li><li>Ensure seamless data flow and system interoperability through robust API integrations between multiple systems.</li><li>Stay ahead of industry trends by researching and adopting new tools, automation opportunities, and digital platforms to support growth and transformation.</li><li>Maintain comprehensive system documentation, architecture diagrams, and process workflows for governance and scalability.</li></ul>2. IT Infrastructure &amp; Operations<ul><li>Manage network, cloud, and server infrastructure across all gym locations.</li><li>Supervise the setup and maintenance of hardware, access control, CCTV, biometric systems, and connectivity.</li><li>Implement and monitor data security, backup, and disaster recovery protocols.</li><li>Ensure smooth day-to-day IT operations and high system availability.</li></ul>3. Vendor &amp; Stakeholder Management<ul><li>Manage relationships with vendors, consultants, and technology service providers.</li><li>Review proposals, negotiate contracts, and monitor SLAs for service quality and delivery.</li><li>Collaborate with internal departments to align IT initiatives with business goals.</li></ul>4. IT Governance &amp; Leadership<ul><li>Develop and enforce IT policies, standards, and SOPs.</li><li>Lead and mentor the IT support team to build technical capability and operational excellence.</li><li>Champion digital transformation initiatives across the organization.</li><li>Regularly update management on technology performance, opportunities, and risks.</li></ul>Requirements:<ul><li>Bachelors in Computer Science or Software Engineering. PMP Certification (Preferred)</li><li>7&ndash;8 years&rsquo; experience (incl. 2 years in a similar role).</li><li>Strong in Python, React, APIs, Cloud (AWS/Azure), and BI tools.</li><li>Tech-savvy, detail-oriented, and solution-driven professional.</li></ul>Technical Skills:Hands-on foundation required, with strength in architecture, evaluation, and Implementation.<ul><li>Languages / Frameworks: Python, PHP, React, Angular JS, or similar</li><li>APIs &amp; Integrations: RESTful APIs, GraphQL, Postman, JSON</li><li>Databases: MySQL, PostgreSQL, or MS SQL</li><li>Infrastructure: AWS, Azure, or Google Cloud; Networking (Cisco, Fortinet); Backup &amp; Recovery</li><li>BI &amp; Analytics: Power BI, Tableau, with SQL and data modelling fundamentals</li><li>Tools: Git / GitHub, Jira or Notion.</li></ul>Send your Resume :Ayesha.shahid@perkshr.com company job Board: https://perkshr.com/job/it-manager/Job Type: Full-timePay: Rs375,000.00 - Rs400,000.00 per monthWork Location: In person

IT Manager

<div>Additional Information 
Job Number25165113 
Job CategoryInformation Technology 
LocationLe Royal M&eacute;ridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems) for designated property/properties. Generally works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes. 
CANDIDATE PROFILE 
Education and Experience
Required:
<ul><li>High school diploma or GED; 2-4 years experience in the Information Technology or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Business Administration, Information Technology, or related major; 2 years experience or related professional area.</li></ul>
Preferred:
<ul><li>System-related professional certifications desired.</li></ul> 
CORE WORK ACTIVITIES 
Managing Technology Needs within Budget Targets
<ul><li>Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements.</li></ul>
<ul><li>Confirms that property/properties are in compliance with appropriate Marriott International Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies.</li></ul>
<ul><li>Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; processes invoices for their property/properties.</li></ul>
<ul><li>Conducts periodic inventories of applications and hardware; prepares reports as requested.</li></ul>
<ul><li>Confirms that technology assets are secured.</li></ul>
<ul><li>Complies with technology-related vendor contracts.</li></ul> 
Building and Sustaining Relationships with Customers
<ul><li>Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats.</li></ul>
<ul><li>Provides customer service to associates at dedicated property/properties.</li></ul>
<ul><li>Responds to inquiries from customers/vendors/peer group.</li></ul>
<ul><li>Provides detailed status reports as requested.</li></ul> 
Verifying Client Technology Needs are Met
<ul><li>Assists in disaster recovery and business continuity as it relates to technology.</li></ul>
<ul><li>Provides technical guidance.</li></ul>
<ul><li>Escalates support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) and Request Center Processes.</li></ul>
<ul><li>Supports guest and associate internet access requirements.</li></ul>
<ul><li>Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriott IT resources.</li></ul>
<ul><li>Images desktops, installs new software applications, applies patches, maps drives to appropriate server/network.</li></ul>
<ul><li>Moves/adds/changes PCs/peripherals; migrating data when necessary.</li></ul>
<ul><li>Performs routine desktop backup as scheduled or directed.</li></ul>
<ul><li>Provides end-user support.</li></ul>
<ul><li>Confirms technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly ID Audits, MAARK1) measures are in place.</li></ul>
<ul><li>Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources.</li></ul>
<ul><li>Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance.</li></ul>
<ul><li>Pulls through support for corporate, regional and property initiatives.</li></ul> 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 
#LI-MJ1
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Complex Information Technology Manager

The First Group Hospitality

<div>Overview:

Over the past two decades, The First Group has forged a reputation as one of the hospitality industry&rsquo;s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. 
Our corporate ethos and unique vision for the future of hospitality is encapsulated in our fast-growing portfolio of award-winning hotels and residences, exciting F&amp;B outlets and lifestyle venues, and delivered through our array of complementary third-party hotel and asset management services. 
Core to our vision for the future of hospitality is The First Collection, our award-winning hotel brand that reflects the rich culture, innovative spirit, and unparalleled refinement for which Dubai is famous for.
The First Collection&rsquo;s urban lifestyle resorts, situated in prime locations across Dubai, are renowned for their unique blend of world-class hospitality and modern flair, as well as their cutting-edge guest facilities and services, which include exclusive access to the stunning Soluna Restaurants and Beach Club, located on the world-famous Palm Jumeirah. 
Every hotel in our fast-growing portfolio reflects our ambition to capture the essence of urban living, blending it seamlessly with the tranquillity of a serene getaway. 
The First Collection echoes the city&rsquo;s heartbeat, ensuring all our guests are made to feel a part of the magnificent tapestry of Dubai, the world&rsquo;s most exciting metropolis.
Job Description:

Position Overview
The Cluster IT Executive is responsible for ensuring the seamless performance of hotel systems, network infrastructure, and technology services, contributing to an exceptional guest and employee experience. Reporting to the General Manager, with a dotted line to the Cluster IT Manager, the Cluster IT Executive also manages new projects and technology initiatives within the property, ensuring timely completion and alignment with business objectives. The incumbent oversees hardware, software, network infrastructure, and applications, ensuring compliance with company standards, data security policies, and regulatory requirements. 
Key Responsibilities<ul><li>
IT Systems Operations and Maintenance</li></ul><ul><li>
Monitor and maintain hotel&rsquo;s IT infrastructure, including servers, workstations, networks, and peripherals to ensure uninterrupted operations.</li><li>
Ensure the smooth operation of all critical hardware &amp; applications.</li><li>
Implement regular system updates, patches, and security protocols to maintain system integrity.</li><li>
Align performance with an established matrix, with regular evaluations against predefined targets.</li><li>
Managing New Projects and Technology Initiatives</li></ul><ul><li>
Plan, execute, and oversee IT projects and technology upgrades as assigned by the Cluster IT Manager and the senior leadership.</li><li>
Collaborate with relevant stakeholders to define project scope, objectives, and deliverables.</li><li>
Ensure all IT projects are completed on time, within budget, and meet quality standards.</li><li>
Evaluate and recommend innovative technology solutions to improve operations and guest experiences.</li><li>
Technical Support</li></ul><ul><li>
Provide prompt technical support to staff and guests, addressing issues related to hardware, software, and connectivity.</li><li>
Address and resolve IT-related incidents within predefined service levels.</li><li>
Maintain detailed documentation of support activities in line with company policies.</li><li>
Provide training and technical guidance to team members and end-users.</li><li>
Network Administration</li></ul><ul><li>
Manage and maintain LAN, WAN, and Wi-Fi networks to ensure uninterrupted service.</li><li>
Configure and monitor network devices to ensure optimal performance and security.</li><li>
Conduct regular security checks and audits to prevent unauthorized access and mitigate risks.</li><li>
Collaborate closely with TFG Infrastructure and Cyber Security team to identify and mitigate security vulnerabilities.</li><li>
Guest IT Support</li></ul><ul><li>
Address guest complaints and requests related to technology services, such as Wi-Fi and in-room entertainment systems.</li><li>
Work with other departments to enhance guest satisfaction through technology-driven solutions.</li><li>
Data Security and Compliance</li><li>
Implement and enforce data security measures, including regular backups and disaster recovery processes, while complying with company IT policies, local regulations, and industry standards for data protection.</li><li>
Asset and Inventory Management</li></ul><ul><li>
Maintain an accurate inventory of IT assets, ensuring proper tagging and documentation.</li><li>
Assist in the procurement, installation, and configuration of IT equipment and software.</li><li>
Collaboration and Communication</li></ul><ul><li>
Coordinate with the Cluster IT Manager, departments heads, and external vendors to align IT services with business objectives.</li><li>
Participate in IT projects and contribute to the company&rsquo;s technology advancements and initiatives.</li><li>
Performance Metrics</li></ul><ul><li>
Achievement of system uptime targets.</li><li>
Timeliness and efficiency in resolving IT issues.</li><li>
Guest and staff satisfaction scores related to IT services.</li><li>
Successful and timely completion of IT projects and technology initiatives.</li><li>
Adherence to IT budget and cost controls.</li><li>
Compliance with security and operational protocols.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>
Proven experience in an IT support or IT executive role, preferably within the hospitality industry.</li><li>
Strong understanding of hotel systems, including PMS, POS, and booking platforms.</li><li>
Knowledge of network infrastructure, server management, and cybersecurity protocols.</li><li>
Excellent troubleshooting and problem-solving skills.</li><li>
Ability to manage multiple properties and prioritize tasks effectively.</li><li>
Certification in IT-related fields (e.g., Microsoft, Cisco, ITIL) is a plus.</li></ul></div>

IT Executive

Accor Group

Job Title Assistant IT Manager - Hospitality Technology Support Job Description Assistant IT Manager - Hospitality Technology Support Position Overview We are hiring an Assistant IT Manager for our Accor Dubai location to support our growing hospitality technology ecosystem. This role will support the daily management of IT systems, network infrastructure, and digital operations for a high-volume hotel environment. As an Assistant IT Manager, you will play a vital role in implementing secure, scalable, and efficient tech solutions to ensure excellent guest experiences and operational continuity. Employment Overview Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Information Technology (IT) Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Core Duties * Assist the IT Manager in managing all hotel technology infrastructure, including servers, Wi-Fi systems, POS, and reservation platforms * Implement and oversee IT security policies, backups, and disaster recovery protocols * Support and troubleshoot hardware and software systems for multiple departments * Liaise with third-party vendors for procurement, support contracts, and system upgrades * Monitor hotel network stability, system uptime, and ensure compliance with cybersecurity standards * Lead minor IT projects, prepare documentation, and assist with larger IT rollouts across departments * Train users on new technology tools and ensure basic IT awareness across departments * Participate in shift-based support coverage and ensure quick turnaround for help desk tickets * Maintain IT asset records and assist in planning the department's technology roadmap Candidate Requirements * Bachelor s degree in Information Technology, Computer Science, or related discipline * 3 to 5 years of hands-on experience in hospitality IT or hotel system administration * Sound understanding of networking, system security, property management systems (PMS), and point-of-sale (POS) integration * Excellent troubleshooting, communication, and coordination skills * Demonstrated ability to manage priorities under pressure in a 24/7 operation * Familiarity with Microsoft environments, virtualization, and cloud solutions * Flexible to work weekends or holidays when critical systems require support or upgrade

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