investigation specialist

Group-IB

<div>
 <p>
  <strong>
   Location:
  </strong>
  Dubai or Abu Dhabi
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ABOUT GROUP-IB:
  </strong>
 </p>
 <p>
  Founded in 2003 and headquartered in Singapore, Group-IB is a leading creator of cybersecurity
 </p>
 <p>
  technologies to investigate, prevent, and fight digital crime. Combating cybercrime is in the company&rsquo;s DNA, shaping its technological capabilities to defend businesses, and citizens, and support law enforcement operations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Group-IB&rsquo;s Digital Crime Resistance Centers (DCRCs) are located in the Middle East, Europe, Central Asia, and Asia-Pacific to help critically analyze and promptly mitigate regional and country-specific threats. These mission-critical units help Group-IB strengthen its contribution to global cybercrime prevention and continually expand its threat-hunting capabilities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Each of us can help make the world a safer place. Join us!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ABOUT THE ROLE:
  </strong>
 </p>
 <p>
  In this role, you will have the opportunity to analyze the attackers behind cybercrimes and beyond.
 </p>
 <p>
  The position is both demanding and rewarding, requiring creativity, precision, and strong technical expertise. As a member of our team, you will contribute to meaningful, high-impact work that protects our clients from evolving cyber threats. You will play a key role in leading investigations, applying innovative approaches and advanced technical skills to unravel complex cases.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   YOUR MISSION:
  </strong>
 </p>
 <ul>
  <li>
   Provide expert consultation to clients on matters related to cyber investigations and digital threat analysis.
  </li>
  <li>
   Perform preliminary incident assessments, including analysis of initial access vectors and scoping of investigations.
  </li>
  <li>
   Analyze network infrastructures, digital assets, and threat indicators associated with malicious actors.
  </li>
  <li>
   Identify and track threat actors across the Clear, Deep, and Dark Web using both passive and active intelligence-gathering techniques.
  </li>
  <li>
   Produce clear, comprehensive investigation reports in both English and Arabic.
  </li>
  <li>
   Monitor active threat actors operating within the Middle East and Africa region, proactively hunting for emerging threats and investigating their activities.
  </li>
  <li>
   Contribute to the development and enhancement of intelligence collection and analysis methodologies.
  </li>
  <li>
   Participate in the creation of articles, blogs, and research publications related to cyber investigations.
  </li>
  <li>
   Collaborate and coordinate with law enforcement agencies in support of cybercrime investigations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT SUCCESS LOOKS LIKE:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s or Master&rsquo;s degree in Cybersecurity, Computer Science, or a related field.
  </li>
  <li>
   Previous 3&ndash;5 years experience in Digital Investigations, Threat Intelligence, or Penetration Testing.
  </li>
  <li>
   Hands-on experience with web technologies, including hosting environments, servers, databases, and content management systems (CMS).
  </li>
  <li>
   Strong Linux and Windows administration skills, with proficiency in Bash scripting and regular expressions.
  </li>
  <li>
   Solid understanding of internet protocols such as DNS, SMTP, and HTTP, along with experience managing web hosting and email server environments.
  </li>
  <li>
   Practical knowledge of OSINT methodologies, including social media investigations, Google dorking, and image-based geolocation techniques.
  </li>
  <li>
   Good understanding of common web application vulnerabilities and exploitation techniques, particularly remote code execution.
  </li>
  <li>
   Proficiency in at least one scripting language, such as Bash, PowerShell, or Python.
  </li>
  <li>
   Basic knowledge of binary exploitation and reverse engineering concepts.
  </li>
  <li>
   Strong analytical capabilities, with the ability to interpret complex data sets and identify anomalies or issues.
  </li>
  <li>
   Programming experience in languages such as PHP, Python, or JavaScript.
  </li>
  <li>
   Relevant Information Security certifications (e.g., GIAC, CompTIA, EC-Council, (ISC)&sup2;, CREST, or equivalent).
  </li>
  <li>
   Familiarity with current cyber threats, modern fraud schemes, and common cyber-attack techniques.
  </li>
  <li>
   Strong understanding of web application security fundamentals and hands-on experience with tools such as Burp Suite, SQLMap, WPScan, or similar security testing tools.
  </li>
  <li>
   Experience in writing and presenting investigation reports in both English and Arabic.
  </li>
  <li>
   Fluent in both Arabic and English.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   OUR WORK ENVIRONMENT &amp; CULTURE:
  </strong>
 </p>
 <ul>
  <li>
   At Group-IB, we believe that employee happiness is fundamental to success. We foster a supportive, inclusive, and dynamic workplace where every team member is empowered to grow. Whether you&rsquo;re aiming to deepen your expertise, step into leadership, explore new departments, or take your career abroad, we provide diverse opportunities for professional development.
  </li>
  <li>
   Our team is made up of specialists from around the world who bring deep international expertise and thrive on solving complex challenges. You&rsquo;ll be working with cutting-edge technologies recognized globally by Gartner, IDC, and Forrester, and contributing to projects that span across 60 countries alongside 450+ partners and 500+ clients.
  </li>
  <li>
   We take pride in our multicultural, values-driven culture&mdash;where mutual respect, collaboration, and shared goals unite us across borders. And with Group-IB&rsquo;s continued global growth and financial stability, your career trajectory here can accelerate faster than in most traditional environments.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT DO WE OFFER
  </strong>
  :
 </p>
 <ul>
  <li>
   Impactful Work: The opportunity to work on cutting-edge cybersecurity products that genuinely protect organizations from sophisticated threats.
  </li>
  <li>
   Dynamic Environment: Join a rapidly growing global company with a vibrant, international culture
  </li>
  <li>
   Comprehensive Health Coverage: Your well-being comes first. We offer health insurance to support you when it matters most.
  </li>
  <li>
   Certifications &amp; Continuous Learning: Our team holds over 1,000 globally recognized certifications, including CEH, CISSP, OSCP, and more. Through our incentive program, we cover the cost of professional development, because your growth fuels our innovation.
  </li>
  <li>
   Meaningful Challenges &amp; Growth Paths: From soft skills development to advanced technical training, a wide range of internal programs help you expand your skill set, and earn recognition and rewards along the way.
  </li>
  <li>
   Entrepreneurial spirit is encouraged: We value initiative. Whether it&rsquo;s launching a tech blog, organizing events, building communities, or starting a sports team. Group-IB is a place where bold ideas are supported and celebrated.
  </li>
 </ul>
 <p>
 </p>
</div>


Cyber Investigation Specialist

Arc GLOW

Start a fulfilling career that makes a difference in the lives of people with disabilities and their families. We have a variety of full and part-time jobs available and are looking for candidates who are eager to learn. Our employees receive a range of benefits including health insurance, company-paid life insurance, 401K, generous paid time-off and continuing education support!
<br><br>
<b>SUMMARY:</b><br>
This position is responsible for maintaining an organized effective working environment. This will include performing duties as assigned in the areas of Quality and Corporate Compliance, including but not limited to internal quality assurance and billing audits, incident or compliance investigations, record retention and organization, and Administrative Support for the Department.
<br><br>
<b>ESSENTIAL FUNCTIONS:</b><b>General:</b><br>
<ul>
<li>Incorporate the agency’s mission and vision in the performance of all job duties</li>
<li>Respect people’s right to privacy by ensuring confidentiality under HIPAA requirements and agency policies</li>
<li>Maintain positive customer relations</li>
<li>Represent Arc GLOW in a professional manner</li>
<li>Adhere to all agency policies and procedures</li>
<li>Ensure maintenance and safekeeping of all records with respect to confidentiality, fire and theft</li>
<li>Develop and maintain cooperative relationships with all staff and authorizing external agencies</li>
<li>Attend meetings and training as assigned</li>
<li>Participate on agency committees as assigned</li>
<li>Perform other duties as assigned by Corporate Compliance management team</li>
</ul>
<b>Quality Assurance and Compliance:</b><br>
<ul>
<li>Conduct Agency Investigations as assigned, in accordance with all requirements</li>
<li>Prepare and submit timely investigation reports within required regulatory timelines</li>
<li>Work with other agency incident investigators as needed, to ensure required time lines are met and records are current</li>
<li>Participate in improvement of investigation processes, and other quality improvement initiatives assigned by Compliance / Quality management team</li>
<li>Prepare / gather documentation for internal trend reports and external auditing purposes as requested</li>
<li>Effectively update databases as assigned by Compliance / Quality management team</li>
<li>Conduct Agency Internal Audits as assigned in accordance with all requirements</li>
</ul>
<b>NON-ESSENTIAL FUNCTIONS:</b><br>
<ul>
<li>Provide staff training as deemed appropriate</li>
<li>Participate in agency events</li>
<li>Develop or revise tools necessary to fulfill department functions</li>
<li>Assist with the maintenance of agency and department policies and procedures</li>
</ul>
<b>REPORTING RESPONSIBILITIES:</b><br>
<b>Reports to:</b> Quality Assurance Coordinator
<br><br>
<b>KNOWLEDGE, SKILLS AND ABILITIES:</b><br>
<ul>
<li>Knowledge of oversight entities and regulatory requirements</li>
<li>Strong oral and written communication skills</li>
<li>Understanding of and appreciation for diversity</li>
<li>Strong interpersonal skills</li>
<li>Strong computer skills, including database entry and reporting</li>
<li>Strong organizational skills</li>
<li>Experience conducting investigations a plus</li>
<li>Conscientiousness, dedication, self-discipline, and a sense of responsibility</li>
<li>Function successfully with general direction</li>
<li>Ability to work independently, take initiative and prioritize multiple assignments with attention to detail and deadlines in a high volume, stressful environment.</li>
<li>Ability to establish effective relationships and work in a team environment to meet team and agency goals</li>
<li>Ability to exercise discretion in handling confidential and / or sensitive information</li>
</ul>
PHYSICAL REQUIREMENTS;
<br><ul>
<li>Ability to use standard office equipment including personal computer, phone, fax, copier, etc.</li>
<li>Ability to speak and listen</li>
<li>Ability to sit or stand for extended periods of time</li>
<li>Ability to sit, stand, stoop, climb, push and pull</li>
<li>Ability to lift up to 30 lbs.</li>
</ul>
<b>WORKING CONDITIONS:</b><br>
<ul>
<li>Working conditions are generally normal for an office environment.</li>
<li>Will be required to travel to offsite locations.</li>
<li>Occasional work in a warehouse environment, which may include dirty, musty, hot or cold conditions</li>
</ul>
<b>MINIMUM QUALIFICATIONS:</b><br>
<ul>
<li>Associates Degree in Human Services or Criminal Justice (or related field) preferred OR</li>
<li>Three (3) years’ experience in the performance of activities relating to Human Services and / or working with individuals with developmental disabilities</li>
<li>Valid NYS Driver’s License with safe driving record per agency policy</li>
</ul>


Corporate Compliance - Investigation Specialist-FT-GLOW

Mercor

<div>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 <strong>
  Mercor
 </strong>
 connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include
 <strong>
  Benchmark
 </strong>
 ,
 <strong>
  General Catalyst
 </strong>
 ,
 <strong>
  Peter Thiel
 </strong>
 ,
 <strong>
  Adam D'Angelo
 </strong>
 ,
 <strong>
  Larry Summers
 </strong>
 , and
 <strong>
  Jack Dorsey
 </strong>
 .
 <br/>
 <br/>
 <strong>
  Position:
 </strong>
 SOC Investigation Specialist
 <br/>
 <br/>
 <strong>
  Type:
 </strong>
 <strong>
  Contract
  <br/>
  <br/>
 </strong>
 <strong>
  Compensation:
 </strong>
 <strong>
  $70&ndash;$95/hour
  <br/>
  <br/>
 </strong>
 <strong>
  Location:
 </strong>
 <strong>
  Remote
  <br/>
  <br/>
 </strong>
 <strong>
  Role Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Review, monitor, and evaluate SOC alerts and investigation outputs based on predefined scenarios and criteria.
  </li>
  <li>
   Distinguish true positives from false positives by validating investigative evidence and alert context.
  </li>
  <li>
   Perform end-to-end security investigations, including log analysis, entity pivoting, timeline reconstruction, and evidence correlation.
  </li>
  <li>
   Assess the correctness, completeness, and quality of SOC investigations produced by automated or human workflows.
  </li>
  <li>
   Use Splunk extensively to pivot across logs, entities, and timelines, including reading and reasoning about SPL queries.
  </li>
  <li>
   Collaborate with program leads and other expert annotators to uphold high-quality investigation and annotation standards.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Must-Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3+ years of hands-on experience as a SOC analyst in a production SOC environment (Tier 2 or above strongly preferred).
  </li>
  <li>
   Strong understanding of alert triage, incident investigation workflows, and evidence-based decision-making under time constraints.
  </li>
  <li>
   Mandatory hands-on experience with Splunk, including conducting investigations and reasoning about SPL queries.
  </li>
  <li>
   Proven ability to evaluate SOC investigations and determine whether conclusions are valid, incomplete, or incorrect.
  </li>
  <li>
   Fluent English (written and spoken) with strong documentation and communication skills.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with Endpoint Detection &amp; Response (EDR) tools such as CrowdStrike Falcon, Microsoft Defender for Endpoint, or SentinelOne.
  </li>
  <li>
   Experience analyzing cloud security logs and signals: AWS (CloudTrail, GuardDuty), Azure (Activity Log, Defender for Cloud), GCP (Cloud Audit Logs).
  </li>
  <li>
   Familiarity with Identity &amp; Access Management platforms such as Okta Identity Cloud or Microsoft Entra ID (Azure AD).
  </li>
  <li>
   Experience with email security tools like Proofpoint or Mimecast.
  </li>
  <li>
   SOC leadership or mentoring experience.
  </li>
  <li>
   Basic scripting experience (Python or similar).
  </li>
  <li>
   Security certifications (optional): GCIA, GCIH, GCED, Splunk certifications, Security+, CCNA, or cloud security certifications.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Application Process (Takes 20&ndash;30 mins to complete)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Upload resume
  </li>
  <li>
   AI interview based on your resume
  </li>
  <li>
   Submit form
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Resources &amp; Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome/welcome
  </li>
  <li>
   For any help or support, reach out to: support@mercor.com
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
 </em>
</div>


SOC Analyst

Energy Transfer

<p></p><div><p>Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America&rsquo;s energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children&rsquo;s Cancer Hospital, The Salvation Army, The American Red Cross, Ronald McDonald House and many more.
</p><p>We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities.
</p><p>Come join our award winning 12,000 strong organization as we fuel the world and each other!</p><p><b>
Essential Duties &amp; Responsibilities:</b></p><ul><li>Serve as a dedicated point person for the incident investigation program</li><li>Collaborate with investigation teams and legal with investigations</li><li>Track and monitor the completion of investigations company-wide (including Level 2 and Level 3 investigations)</li><li>Review investigation reports to ensure adequacy, quality, and proper construction of root causes and action items</li><li>Coordinate quarterly management incident investigation review meetings</li><li>Act as a resource for investigations to all areas and provide assistance with training</li><li>Have the ability to lead investigations when needed</li></ul><p><b><br>
Requirements:</b><b> Education and/or experience, knowledge, skills &amp; abilities:</b> To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements for this position are listed below:</p><ul><li>Bachelor's degree in a related field (e.g., Occupational Health and Safety, Engineering, etc.) preferred.</li><li>HS Diploma or equivalent</li><li>Minimum of 8 years of experience involving incident investigation or similar operations or technical experience.</li><li>Strong understanding of incident investigation processes and methodologies</li><li>Excellent communication and leadership skills</li><li>Ability to review and analyze investigation reports for quality and adequacy</li><li>Proven track record of effectively leading investigations and driving improvement initiatives</li><li>Certification in incident investigation or related field is a plus</li></ul><p><b>
Working Conditions</b>: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
</p><ul><li>Usually, normal office working conditions.</li><li>
Must be able to remain in a stationary position 50% of the time due to periods of prolonged sitting or standing.
</li><li>Occasional overnight travel may be required.</li><li>
Occasional visits to industrial/manufacturing settings which may include hazardous materials and chemicals, as well as extreme temperature conditions and loud machinery, and require personal protective equipment.
</li></ul><br>
&quot;An equal opportunity employer/disability/vet The Partnership is an equal opportunity employer and does not discriminate against qualified applicants on the basis of any actual or perceived legally protected characteristics under federal, state, or local law. The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. &quot;</div>

Sr Spec - Inc Investigation

Commonwealth of Kentucky

<div></div><div><div><div><div>Advertisement Closes
</div><div>3/31/2026 (8:00 PM EDT)
</div></div><div><div>26-01164
</div><div>Investigations Specialist -Legislative Research Commission
</div><div><div>Employment Type
</div><div>LEGISLATIVE BRANCH | FULL TIME | INELIGIBLE FOR OVERTIME PAY | LRC | 40.0 HR/WK
</div>
</div><div></div><div><div><b>Click here for more details on state employment.</b>
</div></div><div><div>Hiring Agency
</div><div>Legislative | Legislative Research Commission
</div></div><div><div>Location
</div><div>702 Capital Ave.
<br>
Frankfort, KY 40601 USA
</div></div><div><div>Description
</div><div>The Legislative Research Commission is accepting applications for the position of Investigations Specialist with the Office of Education Accountability. This position is nonpartisan in nature and requires the ability to work with neutrality in a politically charged environment.<br>
<br>
The Legislative Research Commission provides staff support to the Kentucky General Assembly. The agency offers unique opportunities to people seeking fulfilling, challenging, and rewarding careers. LRC staff members provide diverse services and are united by the common purpose of supporting the branch of government closest to the people.<br>
<br>
This is a permanent, full-time position with benefits including health and life insurance; retirement plan; and paid holidays, vacation, and sick days. Compensatory time is awarded on an hour-for-hour basis with prior approval.<br>
<br>
Job Duties:<ul><li>
Responsible for a wide range of duties related to the investigation of education- related complaints.
</li><li>Communicates with Deputy Director on a daily basis regarding investigations.
</li><li>Create and maintain accurate, dependable, and comprehensive investigative reports in Microsoft EXCEL, WORD, and in-house investigative application.
</li><li>Assist in all aspects of the investigations process, including: receiving and logging complaints; updating complaint status (opening a new case, attaching to an existing case, or no review needed); tracking case activity, including logging cases initiated, onsite and phone interviews conducted, reports issued, investigation outcome (allegations substantiated or not substantiated), corrective action/training required, and cases closed; and reporting of case activity.
</li><li>Compile information for and organize end of month reports: investigator caseload reports, case tracking reports, monthly EAARS reports.
</li><li>Compile information for and organize end of year reports to obtain yearly totals for complaints (# received, # anonymous) and cases (# opened, # closed, and # pending) for OEA Annual Report.
</li><li>Reconcile number of complaints received in the OEA complaint inbox with those recorded in the investigative application on a monthly basis.
</li><li>Log open records requests &ndash; record date received, date responded, individual&rsquo;s name making request, and case # of final report(s) sent to individual.
</li><li>Notify LRC Web Masters to update OEA&rsquo;s web page as needed.
</li><li>Develop effective work methods and processes to streamline office operations and improve efficiency.
</li><li>Develop recommendations and enhancements to the in-house investigative application, as needed.
</li><li>Proofread materials for accuracy and style.
</li><li>Attend trainings and professional development opportunities relevant to position.
</li><li>Perform other duties as assigned, including assistance to research division of OEA as that division performs studies at the direction of EAARS.</li></ul>
Desired Skills and Abilities:<ul><li>
Strong verbal, writing, and listening skills.
</li><li>Excellent proofreading skills.
</li><li>Ability to maintain confidential records and files.
</li><li>Proficiency with current office technology.
</li><li>Excellent organization and multitasking capability.
</li><li>Ability to work independently and in a team environment.
</li><li>Ability to work under pressure and meet specific deadlines.</li></ul>
</div></div><div><div>Minimum Requirements
</div><div><div><b>EDUCATION:</b> High school diploma or GED and some community college or college coursework. Note: Education may be substituted for experience and vice versa at the discretion of the manager.</div><br>
<br>
<div><b>EXPERIENCE, TRAINING, OR SKILLS:</b> Minimum of five years in legislative affairs, business administrative work, research, or a related field. Advanced knowledge of the investigations process and procedures will be given added consideration.</div><br>
<br>
<div><b>Substitute EDUCATION for EXPERIENCE:</b> NONE</div><br>
<br>
<div><b>Substitute EXPERIENCE for EDUCATION:</b> NONE</div><br>
<br>
<div><b>SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.):</b> NONE
</div><div><div>If you have questions about this advertisement, please contact Becca Fryman at becca.fryman@kylegislature.gov or 502-564-8100.
</div></div><div><div>An Equal Opportunity Employer M/F/D</div></div></div></div></div></div></div><div></div>

Investigations Specialist -Legislative Research Commission

FNBO - First National Bank of Omaha

<div><div>At FNBO, our employees are the heart of our story&mdash;and we&rsquo;re committed to their success! Please see below the details of this career opportunity and how it fits into our organization&rsquo;s success.</div><div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>
Summary of the Job:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br>
<div></div>
At FNBO, we believe that a bank should be a force for good in the world. And to us, that means doing right by our customers, our employees and our communities day in and day out. As a Fraud and Non-Fraud Investigations Senior Specialist, you can do just that by helping FNBO customers protect themselves against fraud as well as assisting with billing disputes.<br>
<br>
We are looking for someone who will share our excitement about the opportunity to investigate, analyze and immerse yourself in the world of credit card investigations. Our mission is to support our customers who have been victims of fraud as well as those who have had billing disputes on purchases they have made.<br>
<br>
In the Fraud and Non-Fraud Investigations Department, we wouldn&rsquo;t call our jobs easy, but we would call them rewarding. If you are a strategic problem solver who enjoys a challenge with a rewarding payoff, join us. We will provide the support and training needed to help you become a well-versed Investigations Specialist who can make a big difference to our customers&rsquo; financial lives.<div></div><div>
About This Role:</div><div></div><div><br>
As a Fraud and Non-Fraud Investigations Specialist at FNBO, you will be expected to:</div><ul><li>
Communicate with customers who have experienced fraud or a billing error on their account while also reassuring these vulnerable customers that FNBO has their back</li><li>
Determine the validity of disputes and hold customers accountable if necessary</li><li>
Conduct an in-depth investigation and attempt to identify a suspect</li><li>
Contact law enforcement when necessary and provide important information</li><li>
Research and submit Suspicious Activity Referrals when necessary</li><li>
Understand chargeback life cycles for Visa and Mastercard</li><li>
Review responses from merchants and respond accurately and professionally based on the information that was provided.</li><li>
Understand Federal Regulation Z and ensure that all work is completed to the standard that is set forth</li><li>
Perform basic accounting and ensure that customer&rsquo;s accounts balance after an investigation is complete</li><li>
Assist the Bankcard Recovery department by investigating claims of fraud and billing disputes on accounts in collections</li><li>
Effectively manage time to ensure performance is meeting or exceeding production goals.</li></ul><div></div><div>
The Ideal Candidate for This Role:</div><div></div><div><br>
THE IDEAL CANDIDATE FOR THIS ROLE IS&hellip;</div><ul><li>
Supportive and solution-oriented</li><li>
A strategic thinker</li><li>
Strong written and oral communication skills and comprehension</li><li>
A person who believes in a greater mission</li><li>
Someone who takes pride in doing good for the community</li><li>
Great at managing multiple responsibilities</li><li>
Comfortable defusing a potentially stressful situation</li><li>
Motivated by a challenge</li></ul><div></div><div>
EXPERIENCE AND BACKGROUND</div><div></div><div>
Required:</div><ul><li>
High school diploma or GED</li><li>
Excellent oral and written communication skills</li><li>
Basic PC skills required with the ability to master the software programs we use (FileNet, TBS, CRT, etc.)</li><li>
A minimum of nine months of customer service experience</li><li>
Basic accounting skills with the ability to balance accounts</li></ul><div></div><div>
Desired:</div><ul><li>
Credit card dispute and chargeback experience is highly desired</li><li>
Familiarity with the credit card or banking industry</li></ul><div></div>
Candidates must possess unrestricted work authorization and not require future sponsorship.<div></div><div>
Compensation:</div><br>
<div></div>
Compensation range (base pay): $37,454.00-$59,927.00<div><i>
This role may have a specific starting pay within this range.</i></div><div></div><div>
Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.</div><div></div><div>
Work Environment:</div><div></div>
It is anticipated that the incumbent in this role will work onsite during the initial training period. After training is complete, the incumbent may be able to transition to remote work, offering you the freedom to contribute to our mission from wherever you work best, without compromising on career growth or connection to our team. Regardless of your location, you'll be fully integrated into our team through robust digital collaboration tools and regular communication. Please note, work location and onsite duration requirement is subject to change based on business needs.<div></div><div>
Benefits Overview:</div><div></div><div>
We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:</div><ul><li><div>
Medical, Dental, Vision Insurance</div></li><li><div>
401k, With Matching Contributions</div></li><li><div>
Time Off Programs</div></li><li><div>
Health Savings Account (HSA)/Dependent Care</div></li><li><div>
Employee Banking</div></li><li><div>
Growth Opportunities</div></li><li><div>
Tuition Assistance</div></li><li><div>
Short-Term/Long-Term Disability Insurance</div></li></ul><div></div><div>
Learn more about FNBO benefits here: <div>https://www.fnbo.com/careers/benefits/</div>.</div><div></div><div>
For additional information regarding compensation and benefits, e-mail FNBO at <div>TAGAdmin@fnni.com</div>. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.</div>
Job number: R-20260454<div></div><div>
Equal Opportunity &amp; Belonging:</div><div></div><div>
FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves&mdash;no matter their role or where they are in their journey.</div><div></div><div><div>
Learn more here.</div></div><div></div><div>
FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.</div><div></div><div><br>
FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC</div><div>
FNBO follows federal law regarding the use of marijuana<i> (this applies to all non-California applicants)</i></div><div></div><div>
Application Deadline:</div><div></div><div>
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.</div></div>

Sr. Specialist, Fraud & Non Fraud Investigations

SNA International

<div><div>SNA International seeks a Life Support Investigator with a strong work ethic to join our team. Our team works together in pursuit of the same cause: building a safe and just world by empowering organizations to use forensics, biometrics, and identity intelligence.</div><div></div><div><br>
The successful candidate will provide expertise to the Defense POW/MIA Accounting Agency (DPAA) teams working on investigation and recovery missions on a project basis focusing on artifact recovery and analysis. The position requires active participation in worldwide recoveries and investigations to locate crash and burial sites, or witness canvassing.</div><div></div><div><b><br>
Critical Work Responsibilities:</b></div><ul><li>
Conduct thorough on-site evaluations to determine aircraft crash dispersion characteristics and assess areas most likely to yield remains of unaccounted-for U.S personnel.</li><li>
Apply analytical methodologies to ensure all recovered life support artifacts are accurately identified.</li><li>
Correlate the site to a specific loss incident if possible; determine if all unaccounted-for personnel (involved in a particular incident) are represented by the evidence recovered; determine if the crash incident was non-survivable.</li><li>
Utilize the unique DPAA mission-related aircraft and life support equipment technical order reference library and update it when possible/necessary.</li><li>
Report to and regularly liaise with the Scientific Recovery Expert (SRE) on all matters relevant to life support equipment.
</li><li>When deployed, serve as the primary on-site evaluator to determine aircraft crash dispersion characteristics and assess areas most likely to yield remains of unaccounted-for U.S. military personnel and perform initial field analysis on recovered aircraft and life support artifacts to determine their origin, if possible.</li><li>
Perform peer review and edit detailed analytical reports that accurately identify all aircraft wreckage and life support equipment recovered; correlate the site to a specific loss incident, if possible; determine if all unaccounted-for personnel (involved in a specific incident) are represented by the evidence recovered; and determine if the crash incident was of a non-survivable nature.</li><li>
Originate detailed wreckage analysis reports to provide accurate information to U.S. Government agencies and the families of unaccounted-for military personnel.</li><li>
Research and answer specific field requests for information on recovered artifacts from field personnel to rapidly correlate (or disassociate) the items to a particular incident of loss involving U.S. personnel.</li><li>
Assist in preparing and presenting the material evidence component of the Agency's brief to U.S. Government officials, news media, DoD representatives, families and various local and national organizations, as required/directed by the Functional Area Manager.</li><li>
Follow the protocols, practices, and guidance provided in the laboratory&rsquo;s Standard Operating Procedure and by the Lead Evidence Coordinator.</li><li>
Follow all client policies and procedures.</li><li>
Protect the organization&rsquo;s value by keeping information confidential.</li><li>
Work directly and independently with clients</li></ul><div></div><div><b><br>
Work Environment</b></div><ul><li>
Experience working independently with minimal direction or supervision.</li></ul><ul><li>
Experience supporting and anticipating client needs and demonstrating problem-solving skills.</li><li>
Experience performing tasks under tight deadlines and managing shifting priorities.</li><li>
Able to work well independently and in a team environment.</li></ul><div></div><div><b>
Physical Demands</b></div><ul><li>
Possible exposure to noxious odors, hazardous chemicals, or unexploded ordnance.</li></ul><ul><li>
Ability to access information using a computer for up to 4 hours.</li><li>
Ability to work on challenging recovery sites (both foreign and domestic), which may include remote, isolated, and/or austere environments.</li><li>
Ability to spend between 40 and 60 days in the field, sometimes in base camp scenarios where electricity and cell phone service are often limited.
</li></ul><div></div><div><b>Minimum Requirements</b></div><ul><li>
Graduated from Aircrew Flight Equipment Technical School or Life Support Technical School with 7 level -9 level competency or equivalent.</li></ul><ul><li>
C3ABR12230-000, aircrew life support specialist course, PDS code AQ4 or equivalent</li><li>
J4AJF75000-005, OJT trainer familiarization, PDS code 32W or equivalent</li><li>
C3AZR12250-001, aircrew life support supervisor, PDS code 5ML or equivalent</li><li>
9INT00570-000, aircrew life support internship adv, PDS code 9000 or equivalent</li><li>
Specific knowledge of Vietnam-era aircraft inventory, aircrew escape and evasion techniques, survival equipment, emergency locator devices, survival radios, emergency signaling devices, flotation equipment, escape systems, flight helmets, oxygen systems, parachutes, survival kits, and theories of operation.</li><li>
Detailed knowledge of analytical methodologies, including aircraft impact/dispersion analysis, aircraft component research techniques, life sciences equipment recognition expertise, and multi-level database searches.</li><li>
Knowledge of aircraft manufacturer parts numbering systems and end item application.</li><li>
Possess strong attention to detail and excellent recordkeeping skills.</li><li>
Possess the ability to prioritize responsibilities, multi-task, and work well under pressure.</li><li>
Proficient in MS Office, Adobe Acrobat, and digital photography.</li><li>
Highly organized and detail oriented.</li></ul><div></div><div><b><br>
Interested Foreign Nationals:</b></div><div></div><div><br>
Foreign Nationals may be considered for this position. All foreign nationals must demonstrate that they have lived in the United States for 3 of the past 5 years and have a US Social Security Number. These requirements must be met to move forward with the application process.</div><div><b><i><br>
Please submit</i></b><b><i> </i></b><b><i>a cover letter along with your CV. CVs without a cover letter will not be considered.</i></b><br>
<br>
<i>SNA International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.</i></div></div><p></p>

Life Support Investigator

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