investigative specialist

National General Insurance

<div><p>National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers&rsquo; evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.</p><p></p><p><b>
Job Description</b></p>
The Investigative Specialist will work through interesting and unique claims files to verify the validity of the claims. They will also be responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.
<br>
<br>
This position supports our West Coast claims team. The ideal candidate will be located in the Pacific Time Zone; however, candidates outside the Pacific Time Zone may be considered if they are able to work Pacific Time Zone hours.<p></p><p><b>
Every claim presents a new challenge.</b><br>
This role is ideal for someone who enjoys problem-solving, analyzing information, and making confident decisions while supporting customers and internal partners.</p><p></p><p>
Key Responsibilities:</p><ul><li>Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority</li><li>Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.</li><li>Determines subrogation or fraud potential and how to handle.</li><li>Identifies customer needs and works to meet those needs using appropriate customer service skills.</li><li>Recognizes and identifies body parts of a vehicle and understanding of other potential property damage.</li><li>For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome.</li></ul><p></p><div><div><div><h3 class="jobSectionHeader"><b>
Skills You&rsquo;ll Use in This Role</b></h3><p>
Comfort working through claim details and determining next steps<br>
Ability to analyze information and exercise sound judgment<br>
Strong communication with customers and internal partners<br>
Organization and follow-through when managing multiple claims<br>
Interest in learning and applying insurance policies<br>
Willingness to obtain and maintain adjuster licenses, as needed</p><p>
#LI - MM1</p></div></div></div><p></p><p><b><br>
Skills</b></p>
Analytical Thinking, Auto Insurance Claims, Case Management, Claims Administration, Claims Resolution, Claims Review, Customer Centricity, Insurance Claims Investigations, Learning Agility, Oral Communications, Results-Oriented, Service Oriented, Time Management, Written Communication<p></p><p><b><br>
Compensation</b></p><p>
Base compensation offered for this role is:</p><p></p><p>
Adjuster Analyst III: $50,000.00 - $65,300.00</p><p>
Adjuster Cons I: $50,000.00 - $74,120.00</p><p>
Adjuster Cons II: $56,000.00 - $82,500.00</p><p>
Adjuster Sr Cons I: $68,500.00 - $104,100.00</p><p></p><p>
Compensation is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.</p><p><b>
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.</b></p><p></p><p>
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.</p><p></p><p>
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance.</p><p><br>
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.</p><p></p><p>
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.</p><p></p><p>
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.</p><p></p><p>
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.</p><p></p><p>
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A&ndash; (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.</p><p></p><p><b>
Companies &amp; Partners</b></p><p></p><p>
Direct General Auto &amp; Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.</p><p></p><p><b>
Benefits</b></p><p></p><p>
National General Holdings Corp. is an Equal Opportunity (EO) employer &ndash; Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.</p></div>

Claims Investigative Specialist - National General

Command Investigations

<div>Description:
<p>
Command Investigations, LLC is looking for Surveillance Investigators to become part of a dynamic team. This is a great opportunity for individuals with prior investigative experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment.</p><p><b>
Why You Will Love Working with Command Investigations, LLC?</b></p><p>
At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results!</p><p><b>
Pay:</b> $25-$30 per hour (depending on state)</p><p><b>
Schedule:</b> This is not a standard 9-5 role. Workdays and hours vary based on business needs and there is no set or recurring schedule. Weekends, overtime, and holidays are typically required. Start times may be as early as 3:00 AM but 6:00 AM is common. Standard shifts are 8 hours but may extend up to 16 hours as needed.</p><p><b>
NOTE: </b>Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on distributing available cases fairly. Schedules are flexible with advanced discussion and notification.</p><p><b>
Location:</b> On the Road with potential overnight stays when necessary</p><p><b>
Growth Opportunities: </b>Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry.</p><p><b>
How We Take Care of You (Full Time Benefits):</b></p><ul><li>
 Accrued Paid Time Off</li><li>
 Medical, Dental, Vision, and Life Insurance</li><li>
 401(k) Plan</li><li>
 Employee Referral Program</li><li>
 Paid Travel Time</li><li>
 Daily Vehicle Allowance</li><li>
 Reimbursement for case related expenses</li><li>
 Overnight Pay</li><li>
 Additional performance incentives &ndash; Monthly Hot Shot bonus along with Monthly Tiered bonus program based on performance.</li></ul><p>
At Command, we take care of our own. Our benefits plan helps keep you and your family healthy, happy, and secure.</p><p><b>
What You will Do:</b></p><p>
In this role, you will conduct field surveillance investigations by observing, tracking, and documenting subjects&rsquo; activities, capturing detailed video evidence, and preparing comprehensive reports for client review.</p><ul><li>
 Conduct surveillance by monitoring, tracking, and recording subjects during daily activities</li><li>
 Perform both vehicular and on-foot surveillance while maintaining complete cover and discretion</li><li>
 Develop and execute pre-surveillance planning tailored to each location and case</li><li>
 Record and document investigative findings through video and detailed written reports</li><li>
 Capture subjects in a variety of environments, such as public spaces, events, and workplaces</li><li>
 Submit comprehensive reports and video evidence within required timeframes</li><li>
 Communicate consistently with team leaders regarding positions, observations, and tactical strategy</li><li>
 Utilize digital surveillance equipment, web-based technology, and investigative software</li><li>
 Maintain confidentiality and professionalism while representing Command Investigations</li><li>
 Uphold safety standards and adhere to all legal and ethical requirements during surveillance operations</li></ul>
Requirements:
<p><b>
Required equipment, including but not limited to:</b></p><ul><li>
 Reliable vehicle with legal dark tint</li><li>
 Smartphone</li><li>
 Laptop with Microsoft Word</li><li>
 Digital camcorder with date/time stamp and upload capability</li><li>
 Covert camera of choice</li><li>
 Tripod/monopod</li><li>
 SD cards if applicable</li></ul><p><b>
What We are Looking For:</b></p><ul><li>
 Highly observant and detail-oriented individuals</li><li>
 Strong sense of integrity, independence, and reliability</li><li>
 Excellent judgment and situational awareness</li><li>
 Adaptability to changing environments and case demands</li><li>
 Self-motivated professionals who can work autonomously</li><li>
 Strong written and verbal communication skills</li><li>
 Professional demeanor with a commitment to discretion and client confidentiality</li><li>
 Eagerness to learn and grow within the investigative industry</li></ul><p><b>
What You Will Bring:</b></p><ul><li>
1+ years (minimum 2,000 hours) of demonstrated Private Investigator experience, not including law enforcement, military, etc.)</li><li>
 Must be 21 years of age or older</li><li>
 Valid driver&rsquo;s license with clean DMV record</li><li>
 High school diploma or equivalent required</li><li>
 College degree preferred</li><li>
 Computer skills including the ability to upload video and still images from a camera into an electronic system</li><li>
 Must carry personal auto insurance with liability limits of 100k/300k/100k</li><li>
 Proficient reading skills and ability to follow directions required</li><li>
 Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required</li><li>
 Ability to work holidays, weekends, and overtime required</li><li>
 Regular, predictable, and full attendance, as assigned, is an essential function of the job</li><li>
 Willingness to travel and work the required schedule, starting as early as 3:00 AM</li><li>
Complete a Command Investigations, LLC employment application and submit to other pre-employment tasks as required for employment</li></ul><p><b>
Physical Requirements:</b></p><p>
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
 The employee will be required to remember and understand certain instructions, guidelines, or other information.</li><li>
 The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion.</li><li>
 The employee will be required to sit, stand, and/or walk for long periods at a time.</li><li>
 The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad.</li><li>
 Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity.</li></ul><p><b>
About Command Investigations</b></p><p>
Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting-edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale.</p><p>
Command Investigations, LLC is an Equal Opportunity Employer.</p></div>

Surveillance Investigator II - Experienced

State of Missouri

<div>Job Summary - Why you&rsquo;ll love this position<br>
<p><br>
<b>Non-Commissioned Investigator</b><b>
</b></p><p><b>Salary: </b>$48,981 /annual</p>
<p></p><p><b>Job Location:
</b></p><p><b>Risk Management Department</b></p>
<p>Fulton State Hospital</p>
<p>600 East Fifth Street</p>
<p>Fulton, MO 65251</p>
<p></p><p><b>Why you&rsquo;ll love this position:
</b></p><p>The Risk Management Department assists the facility in identifying systemic and individual areas of improvement to promote safe, functional, effective, respectful, and therapeutic environment for our clients and staff. Reviewers review video, interview employees and clients, and write reports to identify areas for improvement.</p>
Responsibilities - What you&rsquo;ll do
<p><b>What you&rsquo;ll do:
</b></p><ul><li>Conducting reviews and inquiries of alleged violations of policy or Department Operating Procedures</li>
<li>Gathering, assembling, and preserving facts, statements, and other evidence for use in legal, criminal, or administrative actions</li>
<li>Reviewing and retaining video of all episodes of seclusion/restraint, physical altercations, &amp; graphic threats, injuries as requested, and other videos</li>
<li>Meeting regularly with treatment programs to review video incidents</li>
<li>Participating in the Situation Management and Response Techniques (SMART) Committee to provide information about trends and data from watching video of the application of SMART techniques.</li>
</ul>Qualifications - All you need for success
<p><b>Minimum Qualifications
</b></p><ul><li>Knowledge of state and federal laws, regulations, policies and procedures applicable to the programs administered by the assigned agency</li>
<li>Ability to analyze, prepare, and/or present investigative evidence and other data</li>
<li>Ability to prepare clear and detailed reports of investigative findings</li>
<li>May require relevant certification/licensure. (Substitutions may be allowed.)</li>
</ul><p></p><p><b>Preferred Qualifications</b></p>
<ul><li>Bachelor&rsquo;s degree</li>
<li>Strong Written and Verbal Communication Skills</li>
<li>Excellent Computer Skills</li>
<li>Exceptional Organizational Skills</li>
<li>Working Knowledge of Facility Policy and Department Operating Procedures</li>
<li>Demonstrate the ability to embrace the hospital&rsquo;s mission, vision, and values</li>
</ul><p><b><i>Lack of post‐secondary education will not be used as the sole basis denying consideration to any applicant.</i></b></p>
Job Details - More reasons to love this position
<p>The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.</p>
Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:
<p>Kelly Gossett, MSW, LCSW</p>
<p>Risk Manager</p>
<p>Trauma Informed Care Coordinator</p>
<p>Kelly.gossett@dmh.mo.gov</p>
<p></p>The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.</div>

Non-Commissioned Investigator (FSH)

Ethos Risk Services

<div><p><b>ABOUT US:</b></p><p>
Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insights that translate into better decision-making for our clients.</p><p></p><p><b><br>
JOB SUMMARY:</b></p><p>
Our dynamic Ethos team is seeking a<b> Special Unit Investigations (SIU) Field Investigator</b> to conduct field investigations, gather and analyze evidence, and produce detailed reports that support claims decisions. You'll work both independently and collaboratively, often traveling to accident scenes, interviewing witnesses, and uploading documentation into our claims system.</p><p></p><p><b><br>
KEY RESPONSIBILITIES:</b></p><ul><li><b>
Scene Investigations:</b> Conduct thorough on-site investigations of accidents and property losses.</li><li><b>
Interviews &amp; Statements:</b> Conduct in-person interviews and obtain accurate, detailed statements from all parties involved.</li><li><b>
Online Research:</b> Gather case information through digital sources and background checks.</li><li><b>
Report Writing:</b> Draft thorough, detailed investigative reports summarizing findings and observations.</li><li><b>
Case Documentation:</b> Conduct in-person interviews and obtain accurate, detailed statements from all parties involved, and retrieve relevant documents to support investigative findings.</li><li><b>
Case Management:</b> Track case progress, time, and expenses accurately within Ethos systems.</li><li><b>
Fraud Detection:</b> Recognize compensability issues, misrepresentation, and other red flags in claims.</li><li><b>
Client Communication:</b> Maintain professional contact with clients and claim handlers throughout the investigation process.</li></ul><p><b><br>
QUALIFICATIONS:</b></p><p><b>
Education:</b> Associate's or Bachelor's degree in Criminal Justice or a related field preferred.</p><p><b>
Experience:</b></p><ul><li>
Minimum of 2 years of SIU experience with an investigative firm or insurance carrier, working across various lines of business such as liability, auto, and property.</li><li>
Former military or law enforcement background preferred.</li></ul><p><b>
Licenses/Certifications:</b></p><ul><li>
Active Private Investigator license or willingness to obtain one (where required by state).</li><li>
Active driver's license and valid auto insurance.</li></ul><p><b>
Other Requirements:</b></p><ul><li>
A well-maintained and reliable vehicle for exclusive use.</li><li>
SIU equipment, including a recorder and a high-quality digital camera.</li><li>
A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks.</li></ul><p><b><br>
WORKING CONDITIONS:</b></p><ul><li>
While we aim to keep assignments within a 2-hour drive of your residence, occasional further travel and overnight stays (covered by the company) may be required.</li><li>
Occasional weekend work may be required to align with case demands and or/client requests.</li></ul><p><br>
Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.</p></div>

Special Investigations Unit (SIU) - Field Investigator

California State Personnel Board

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p>Franchise Tax Board
</p></div><div><div><div>JC-514604 </div><ul><li></li></ul><div>Worksite Security Investigative Specialists
<br>
ANALYST II
</div></div><p>$6,031.00 - $7,547.00 per Month<br>
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
</p><p><b>Final Filing Date: </b><b>4/21/2026</b><b><br>
</b></p></div></div></div><p></p><div><div><div><b>Application Methods:
</b><div>Electronic (Using your CalCareer Account)</div>
<div>By Mail</div>
<div>Drop-off</div></div><div><div><br>
</div><div>
</div></div></div></div></div></div><div><div><p>Job Description and Duties</p>
<p></p><div><p><b>The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. </b><b>http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113</b><b><br>
</b></p><div>Under the general direction of the Worksite Security Supervisor and Lead Worksite Security Investigator, the incumbent independently performs investigative work related to allegations of misconduct, department policy violations, bullying/harassment, threats, assaults, and/or workplace violence. The incumbent conducts fact finding interviews, analyzes evidence, and prepares objective investigative reports that support informed management decisions. The position requires a high level of discretion, exceptional communication, analytical skills, and the ability to manage sensitive information.</div><div></div><div><br>
The incumbent is expected to maintain the highest degree of integrity, honesty, and confidentiality and use discretion and good judgment in the execution of their official duties.</div><p><b>
</b></p></div><div><p><b>Additional positions may become available (RPA 2526-01824).</b></p></div><br>
<p></p>
</div><p></p><div><p>Working Conditions</p>
<p></p><ul><li>This position is not eligible for remote working. In-office presence required.</li><li><p>
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future.</p></li></ul><br>
</div></div><p></p><div><div>
</div></div><div><div><p>Position Details</p>
<div><div><div><b>Job Code #:</b> </div><div>JC-514604
</div></div><div><div><b>Position #(s):</b>
</div><div><div>564-184-5393-XXX</div>
</div></div><div><div><div><b>Working Title:</b> </div><div><b>Worksite Security Investigative Specialists</b>
</div></div></div><div><div><b>Classification:</b> </div><div>ANALYST II
<div>$6,031.00 - $7,547.00 A
</div>New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
</div></div><div></div><div><div><b># of Positions:</b> </div><div>Multiple
</div></div><div><div><b>Work Location:</b> </div><div>Sacramento County
</div></div><div><div><b>Telework:</b> </div><div>In Office
</div></div><div><div><b>Job Type:</b> </div><div>Permanent, Full Time
</div></div></div></div><div><p>Department Information</p>
<div><p>Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians.</p><p>
FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce.</p>
</div><p>Department Website: http://www.ftb.ca.gov
</p></div></div><div></div><div><div><p>Special Requirements</p>
<div><ul><li>The position(s) require(s) a Background Investigation be cleared prior to being hired.</li>
</ul></div><div><p><b>This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to </b><b>www.dhs.gov/e-verify</b><b>.</b></p><p><b>
CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.</b></p><p>
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.</p>
</div></div><div><p>Application Instructions</p>
<div><p>Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
</p>Final Filing Date: 4/21/2026
<p><b>Who May Apply</b></p>
<div>Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
<br>
<br>
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
</div><p><b>How To Apply</b></p>
<div>Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:<br>
<div><p><b>Address for Mailing Application Packages</b></p>
<p>You may submit your application and any applicable or required documents to:</p><br>
<div></div><div><div><div>Franchise Tax Board
</div><div>Classification and Hiring Unit
</div><div>Attn: Jason X. Smith
</div><div>P.O. Box 550
</div><div></div><div>Sacramento, CA 95812-0550
</div></div></div></div><div><p><b>Address for Drop-Off Application Packages</b></p>
<p>You may drop off your application and any applicable or required documents at:</p><br>
<div></div><div><div><div><div>Franchise Tax Board
</div><div>Classification and Hiring Unit
</div><div>Attn: Jason X. Smith
</div><div>9646 Butterfield Way
</div><div></div><div>Sacramento, CA 95827
</div><div>Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays)
</div><div>07:00 AM - 06:00 PM
</div></div></div></div></div></div><p><b>Required Application Package Documents</b></p>
<p>The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
</p><ul><li>Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.</li>
<li>Resume is required and must be included.</li>
<li>Other - A cover letter is required and must be included.</li>
<li>Other - <b>REQUIRED</b>: If you are basing your eligibility on educational requirements, you <b>MUST</b> provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under &ldquo;Minimum Requirements&rdquo; on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).</li>
<li>Supplemental Application - In order to be considered for this position, interested candidates must submit a supplemental application. Your response must be no more than one type-written page in length, using 12-point font, 1-inch standard margins and include your first and last name in the upper right-hand corner of the page. Respond to the following supplemental statement(s):
<br>
<br>
Please describe your experience as it relates to investigating employee complaints.<br>
</li></ul></div>Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
</div></div></div><div><p>Desirable Qualifications</p>
<div>In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
</div><div>All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate&rsquo;s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under &quot;Minimum Requirements&rdquo;.
<ul><li>Ability to interpret and analyze data</li><li>
Ability to develop and maintain policies and procedures</li><li>
Ability to develop strong analytical skills</li><li>
Ability to maintain an enterprise perspective</li><li>
Ability to adjust prioritize workloads</li><li>
Ability to think logically and creatively</li><li>
Ability to make decisions during emergency situations</li><li>
Ability to meet deadlines</li><li>
Ability to work independently and in a team environment</li><li>
Ability to demonstrate strong initiative and self-motivation</li><li>
Ability to maintain professionalism</li><li>
Knowledge of investigative principles</li><li>
Excellent organizational and time management skills</li><li>
Excellent customer service skills</li><li>
Excellent written and verbal communication skills</li><li>
Excellent attention to detail</li><li>
Experience in Security or Security Services working with security technology (such as CCTV, Access Controls, etc)</li><li>
Experience gathering, identifying, and analyzing information from multiple sources</li><li>
Experience using various FTB systems (Taxpayer Folder, Case Management, Taxpayer Information, Business Entities Tax System,etc. or its equivalent)<br>
</li><li>
Experience on enterprise wide projects and/or policies</li><li>
Experience conducting investigations</li><li>
Experience in public speaking or conducting presentations/training before audiences of any size</li><li>
Experience working with external entities</li><li>
Experience identifying gaps, or inconsistent information and taking action to resolve these issues</li><li>
Experience with process improvement</li><li>
Experience with maintaining and safeguarding confidential information</li><li>
Experience with maintaining a positive and trusting working relationship with other business areas</li><li>
Proficiency with Microsoft products to include, Word, Excel, and Power Point</li><li>
Strong interpersonal skills</li></ul>
</div></div><div><p>Benefits</p><div><p><br>
In addition, Franchise Tax Board offers the following:</p><ul>
<li>Convenient transportation and commuting options include<b>:</b> Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities.</li></ul>
</div></div><div><p>Contact Information</p>
<div><p>The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
</p><p><b>Department Website:</b> http://www.ftb.ca.gov
</p><p><b>Human Resources Contact:
</b><br>
Classification &amp; Hiring Unit<br>
(916) 845-3608<br>
</p><p><b>Hiring Unit Contact:
</b><br>
Jason X Smith<br>
(916) 845-3400<br>
Jasonx.Smith@ftb.ca.gov
</p><div><p>Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
</p><b>EEO Contact:</b><br>
EEO Office<br>
(916) 845-2860<br>
</div><p>California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
</p></div></div><div><p>Additional Application Instructions</p>
<p></p><p><b>A complete application package must be received in the Classification &amp; Hiring Unit or postmarked by the final filing date and must include:
</b></p><ul><li><b>Completed employment information on the STD. 678, including the &ldquo;From&rdquo; and &ldquo;To&rdquo; dates, &ldquo;Hours Per Week,&rdquo; and &ldquo;Duties Performed&quot; fields for all jobs listed in the &ldquo;Employment History&rdquo; fields (resumes do not take the place of these fields on the STD. 678)</b></li><li><b>
All of the required documents listed in the &ldquo;Required Application Package Documents&rdquo; section
</b></li><li><b>The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account)</b></li><li><b>
A signature, if submitting a paper application package</b></li></ul>
<p><b>Candidates who do not follow all of the listed application instructions may be eliminated from the selection process.</b> All submitted information will be screened and the most qualified candidates will be invited to an interview.
</p><p><b><i>Electronic applications submitted through your CalCareer Account are highly recommended.</i></b> If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the &ldquo;Application Instructions&rdquo; section.</p><p>
Do not include full Social Security Number, method of eligibility, and LEAP information in your application package.</p><br>
<div></div>
</div><p></p><div><p>Examination Information</p>
<p></p><div><b>To apply for the Analyst II position as a list candidate, you must first take the online</b><b> </b><b>Analyst II exam.</b></div>
</div><p></p><div><div><p>Equal Opportunity Employer</p>
<p>The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
</p><p>It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.</p></div></div></div></div></div></div></div></div>

ANALYST II

State of Montana

<div><div><b>Child Support Investigator (05243)</b> <b>-</b> <b>(</b><b>26141023</b><b>)</b></div><p></p><div><div><b><br>
To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at </b><b>www.statecareers.mt.gov</b><b>.</b></div><div></div><div><b><br>
The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child Support Services Division.</b></div><div></div><div><br>
The Child Support Services Division (CSSD) seeks to diligently pursue and ultimately achieve financial and medical support of children by establishing, enforcing, and increasing public awareness of parental obligations. The Child Support Investigator maintains a complex caseload (up to 500 cases) and provides state administered child support services.</div><div></div><div><b><br>
Why Join DPHHS</b></div><div></div><div><br>
Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.</div><div></div><div><br>
The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.</div></div><div></div><div><div><b><br>
Qualifications for this Career Opportunity</b></div><div></div><ul><li><p><br>
Knowledge of investigative principles, due process, administrative and judicial process.</p></li><li><p>
Knowledge of general collections principles and social service programs.</p></li><li><p>
Ability to analyze information, make decisions and solve problems.</p></li><li><p>
Excellent written and verbal communication skills.</p></li><li><p>
Meet minimum qualifications:</p><ul><li><p>
Bachelor&rsquo;s degree in criminal justice, business administration, public administration, social work, psychology, or related field.</p></li><li><p>
Three years job related experience, child support, general investigative or relevant collections experience.</p></li><li><p>
Other combinations of directly related education and experience may be considered on a case-by-case basis.</p></li></ul></li><li><p>
Preferred:</p><ul><li><p>
Child support enforcement experience.</p></li></ul></li></ul><div></div><div><b><br>
How to Apply</b></div><div></div><div><br>
To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the &quot;relevant document&quot; box to ensure your attachments are uploaded correctly to your application for this position.</div><div></div><ul><li><p><br>
Cover Letter</p></li><li><p>
Resume</p></li><li><p>
References</p></li></ul><div></div><div><br>
Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.</div><div></div><div><b><br>
Additional Information</b></div><div></div><div><br>
This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.</div><div></div><div><br>
This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1, 2026</div><div></div><div><br>
As a condition of employment, you will be subject to successfully passing an FBI fingerprint check every 5 years.</div><div></div><div><br>
</div></div><div><b>
Applicant Pool Statement</b><b>:</b> If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.<div>
</div><b>
Training Assignment</b><b>:</b> This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.<div></div><div><br>
</div></div><div><b>
Salary: $</b> 30.09 - 30.09 Hourly<div></div><div><br>
</div><b>
Telework Eligibility</b><b>:</b> Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.)<div>
</div><b>
Benefits Package Eligibility</b><b>:</b> Health Insurance, Paid Leave &amp; Holidays, Retirement Plan<div></div><div><br>
</div></div><div><b>
Number of Openings</b><b>:</b> 1<div>
</div><b>
Employee Status</b><b>:</b> Regular<div>
</div><b>
Schedule</b><b>:</b> Full-Time<div>
</div><b>
Job Type</b><b>:</b> Standard<div>
</div></div><div><b>
Shift</b><b>:</b> Day Job<div>
</div><b>
Travel</b><b>:</b> Yes, 5 % of the Time<div></div><div><br>
</div></div><div><b>
Primary Location</b><b>:</b> Missoula<div></div><div><br>
</div><b>
Agency</b><b>:</b> Department of Public Health &amp; Human Services<div>
</div><b>
Union</b><b>:</b> Montana Federation of Public Employees<div></div><div><br>
</div></div><div><b>
Posting Date</b><b>:</b> Apr 10, 2026, 2:38:20 PM<div>
</div><b>
Closing Date (based on your computer's timezone)</b>: Ongoing<div>
</div></div><div><b>
Required Application Materials</b><b>:</b> Cover Letter, Resume, References<div></div><div><br>
</div></div><div><b>
Contact Name</b><b>:</b> Margaux Lilly | <b>Contact Email</b><b>:</b> Margaux.Lilly2@mt.gov | <b>Contact Phone</b><b>:</b> 406-444-3136</div></div><p></p>

Child Support Investigator

Department Of Family And Protective Services

<div><div>The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.</div><div></div><div><b><br>
What You Get Beyond Your Paycheck</b></div><div>
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don&rsquo;t match&mdash;often adding hundreds of dollars each month to what you take home or save.</div><div></div><div><br>
Here&rsquo;s what you get as a full-time employee:</div><ul><li><b>
100% paid health insurance</b> for you, and 50% paid for eligible family members&mdash;saving you hundreds every month in out-of-pocket medical costs</li><li><b>
Retirement plans</b> with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans</li><li><b>
Paid vacation, holidays, and sick leave</b> so you can recharge and take care of life outside work (that&rsquo;s time off you&rsquo;re actually paid for)</li><li><b>
Optional dental, vision, and life insurance</b>&mdash;at rates much lower than most private plans</li><li><b>
Flexible spending accounts</b> for added tax savings on health and dependent care</li><li><b>
Employee discounts</b> on things like gym memberships, electronics, and entertainment</li></ul><div></div><div><br>
You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.</div><div>
You can see all the details here: ERS recruitment brochure</div><p></p><p><b><br>
Functional Title: </b>APS Investigator Specialist<br>
<b>Job Title: </b>APS INV Specialist III<br>
<b>Agency: </b>Dept of Family &amp; Protectve Svc<br>
<b>Department: </b>Region 5 APS In-Home Dir Del<br>
<b>Posting Number: </b>15859<br>
<b>Closing Date: </b>05/13/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Protective Services<br>
<b>Salary Range: </b>$4,408.14<b> </b>- $6,335.66<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-B-19<br>
<b>Shift: </b>Day<br>
<b>Additional Shift:</b><br>
<b>Telework:</b><br>
<b>Travel: </b>Up to 75%<br>
<b>Regular/Temporary: </b>Regular<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b>
<br>
<b>Job Location City:</b> NACOGDOCHES<br>
<b>Job Location Address:</b> 2027 N STALLINGS<br>
<b>Other Locations:</b> Hemphill<br>
<b>MOS Codes:</b> 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1<br>
5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12</p><br>
<div><b>
Brief Job Description:</b></div><div></div><div><b><br>
THIS POSITION WILL BE HOUSED IN HEMPHILL. COVERAGE AREAS INCLUDE NACOGDOCHES, ANGELINA, SHELBY, AND SABINE COUNTIES.</b></div><div></div><p><br>
An APS Investigator Specialist protects the elderly and adults with disabilities who are unable to protect themselves. An APS Investigator Specialist has a very challenging job that can be stressful at times &ndash;but there are few occupations that offer more opportunities to learn new things about families, your community and yourself.<br>
<br>
Newly hired employees holding a Master's Degree in Social Work qualify for an automatic starting salary increase of 6.8%.<br>
<br>
HELP US MAKE A DIFFERENCE:</p><p>
To explore more of what Adult Protective Services Investigators do, click here.</p><p>
For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.
</p><div>DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role.</div><div></div><div><b><br>
Essential Job Functions (EJFs):</b></div><br>
<div></div><ul><li>
Investigates reports of abuse, neglect or exploitation of elderly or disabled adults to assess the urgency of the problem by interviewing clients, family members and other to gather social, functional, physical and mental- emotional information for evaluation.</li><li>
Provides services after normal working hours and on weekends to maintain 24 hour coverage, including receiving reports of alleged abuse, neglect or exploitation.</li><li>
Determines temporary or long-term action to be taken to remove or lessen an immediate threat to the life or health of an adult protective services client to include counseling clients and caregivers, providing information and referral services, testifying in court to seek emergency protective services, finding alternate housing when necessary, and providing on-going services.</li><li>
Develops individualized service plans to meet the needs of the adult protective services client and maintains detailed documentation on each case.</li><li>
Makes presentations and participates in community awareness and related activities to inform the public about the program.</li><li>
Prepares routine, statistical, and special reports for management.</li><li>
Serves in lead capacity in absence of supervisor.</li><li>
Performs other duties as assigned and required to maintain unit operations.</li><li>
Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.</li><li>
Attends work regularly in accordance with agency leave policy.</li></ul><div></div><div><b><br>
Knowledge, Skills and Abilities (KSAs):</b></div><br>
<p></p><ul><li>
Knowledge of agency policies, procedures, and standards.</li><li>
Knowledge of Texas laws relating to adult protective services.</li><li>
Knowledge of gerontology and the dynamics of the aging process.</li><li>
Knowledge of special problems of the aged and disabled.</li><li>
Knowledge of crisis intervention techniques and skills.</li><li>
Knowledge of differing cultures/ethnic groups and values.</li><li>
Skill in establishing and maintaining effective working relationships.</li><li>
Skill in effective verbal and written communication.</li><li>
Ability to work effectively with difficult abuse/neglect complaints.</li><li>
Ability to empathize and provide encouragement to disabled adults and the elderly and to help them meet particular needs and alleviate problems.</li><li>
Ability to operate a personal computer and various software packages.</li><li>
Ability to operate standard office equipment including fax and copy machines.</li><li>
Ability to make home visits in isolated or high crime areas that may involve exposure to substandard and unsanitary living conditions.</li><li>
Ability to be on call in order to receive reports of abuse, neglect, and exploitation.</li><li>
Ability to work with violent and dangerous individuals.</li></ul><div></div><div><b><br>
Registrations, Licensure Requirements or Certifications:</b></div><div></div><p><br>
This position requires use of the applicant's personal motor vehicle to complete job functions.</p><div>
Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance, and license.</div><div></div><div><b><br>
Initial Screening Criteria:</b></div><div></div><p><br>
Adult Protective Services Investigator Specialist I: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.</p><p>
Adult Protective Services Investigator Specialist II: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as an Adult Protective Services Investigator Specialist I for 9 months AND have received Adult Protective Services Investigator Specialist Certification OR currently employed as an Adult Protective Services Investigator Specialist II in Texas Department of Family and Protective Services OR previously employed as an Adult Protective Services Investigator Specialist II in Texas Department of Family and Protective Services.</p><p>
Adult Protective Services Investigator Specialist III: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as an Adult Protective Services Investigator Specialist II for 9 months AND have received Advanced Adult Protective Services Investigator Specialist Certification OR currently employed as a Adult Protective Services Investigator Specialist III in Texas Department of Family and Protective Services OR previously employed as an Adult Protective Services Investigator Specialist III in Texas Department of Family and Protective Services.</p><p>
Adult Protective Services Investigator Specialist IV: An accredited Bachelor's degree <b>OR</b> accredited Associate's degree plus two (2) years of relevant work experience <b>OR</b> 60 accredited college credit hours plus two (2) years relevant work experience <b>OR</b> 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as an Adult Protective Services Investigator Specialist III for 24 months AND have received Senior Adult Protective Services Investigator Specialist Certification OR currently employed as an Adult Protective Services Investigator Specialist IV in Texas Department of Family and Protective Services OR previously employed as an Adult Protective Services Investigator Specialist IV in Texas Department of Family and Protective Services.</p><div></div><div><b><br>
Preferred Criteria</b></div><br>
<div></div><ul><li>
Completion of coursework or a degree in Social Work, Criminal Justice, Sociology, Counseling, Education, or a related field.</li><li>
Experience working in a government agency, nonprofit, or school providing support to individuals or families in need, including children, adults, older adults, or people with disabilities.</li><li>
Prior experience in case management, investigations, law enforcement, or courtroom testimony related to protective services, social services, or family and adult welfare.</li><li>
Experience conducting interviews or assessments with individuals or families regarding highly sensitive matters.</li></ul><div></div><div><b><br>
Additional Information:</b></div><div></div><p><b><br>
This position may be filled at any level from an APS Specialist I to APS Specialist IV</b><b>.</b> Factors such as education and experience may be considered when establishing the starting salary; however, the starting salary for this position may not exceed the maximum of the pay group.</p><p>
PHYSICAL REQUIREMENT:</p><p>
These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.</p><div>
Physical Activities: He/she is frequently asked to stand, hear, and talk; he/she is occasionally asked to climb.</div><div><br>
</div><div>Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.</div><div></div><div><br>
Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.</div><div></div><div><br>
Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights.</div><div></div><p><br>
The APS Professional Education Program reimburses eligible staff for the cost of tuition and fees up to $10,500 per fiscal year. An applicant must be an APS employee and must have one year of full-time continuous APS employment before the date of the application is due. To be eligible, you must be enrolled in a bachelor&rsquo;s or master&rsquo;s program that is relevant to APS work and any position within APS can apply.
</p><p>Business-related travel is reimbursed at the state-approved mileage rate and according to DFPS policy.</p><p>
APS Investigator Specialists are mobile caseworkers. Mobile casework is not the same as working from home. APS Investigator Specialists spend the majority of their workday &ldquo;in the field&rdquo; conducting home visits to interview clients and alleged perpetrators. Although each workday may begin and end at home, APS Investigator Specialists are expected to be in the field making visits and engaging the community every day.
</p><p>This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 60% of the time. While much of your travel will be local, there will be instances&mdash;including last-minute situations&mdash;where you&rsquo;ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required, especially during initial training held outside your area and as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed.</p><p></p><p><br>
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.</p><p>
Applicants selected for hire must pass a background check and if applicable a driver&rsquo;s record check.</p><p>
State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.</p><p>
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.</p><p>
DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .</p><p>
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p></div>

APS Investigator Specialist

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