it account manager

Concord Marketing Solutions

Concord Marketing Solutions is looking for an experienced, detail-oriented, and creative Online Account Manager to join our team.The Online Account Manager plays a crucial role in managing the presentation and organization of merchandise on our clients&rsquo; online stores to maximize sales and customer satisfaction. The ideal candidate will have experience sourcing promotional products for online stores, strong project management &amp; organizational skills, tech-savvy, and a passion for delivering exceptional client service.Concord Marketing Solutions/Clayton Kendall is a growing promotional products and print distributor, providing full-service corporate identity offerings. Our expertise in online store programs, creative merchandise, print services, incentive and recognition programs, custom packaging, fulfillment, and international sourcing make Concord Marketing Solutions/Clayton Kendall a preferred supplier of choice. We pride ourselves in our commitment to our clients&rsquo; needs through a wide selection of quality products, creative solutions, and excellent customer service. Our company is honored to have been recognized on Promotional Products Business Magazine&rsquo;s list of Greatest Companies to Work for in 2019, 2021, 2022, 2023, 2024, and 2025 and on the Crain&rsquo;s Chicago Business Best Places to Work Top 100 list in 2021, among numerous other industry awards over the years.What&rsquo;s in it for YOU:<ul><li>A progressive company culture that promotes teamwork</li><li>Great benefits include medical, dental, vision, a company-funded Health Savings Account, company-provided life insurance, supplemental life insurance, long-term disability, and employee assistance program</li><li>401k plan with a company match</li><li>Paid Time Off/PTO</li><li>Floating Holidays</li><li>A generous holiday schedule</li><li>Parental Leave</li><li>Company events and outings</li><li>Casual and friendly work environment</li><li>Salary + Bonus compensation structure</li></ul>Responsibilities:&middot; Online Account Manager supports effective digital merchandising programs and strategies by selecting and sourcing products focused on achieving marketing and sales goals.&middot; Leads discussions on digital merchandising programs and provides recommendations in line with business goals.&middot; Works with Online Account Management team to ensure that online products are designed, maintained, and reordered accurately on the online store.&middot; New online store implementation responsibilities include attending meetings, sourcing, setting up products, creating categories, obtaining brand guidelines/logo art files, getting client approvals, and creating client presentations.&middot; Online store maintenance on a regular basis, including new user setup, categories, user types, logos, feature items, and banners.&middot; Updates price changes and item descriptions on online store products.&middot; Manages reorder and discontinued items process/reporting.&middot; Handles and manages online SKU setup.&middot; Creates and organizes new categories/sub categories.&middot; Daily review of online store inventory reports to ensure item availability.&middot; Look into replacement items for backorder or discontinued hard good items.&middot; Get client approval on proofs for new items and update clients once available on their store.&middot; Provide back up support with sourcing and presentations as needed to other Account Managers on the client team.&middot; Work with team to set up holiday programs for clients.&middot; Coordinate with Sales and Account Managers to execute campaigns and seasonal merchandising with an appropriate mix of products.&middot; Runs reports to analyze data and effectively communicates findings and recommendations to management, Sales, and Account Management teams.&middot; Assist with preparation for and attend client quarterly business review meetings with client team.&middot; Assist with online store testing as needed.Education &amp; Experience&middot; High School degree or equivalent required&middot; College degree preferred&middot; Minimum of 3 years of professional experience as an Online Account Manager or Online Merchandiser&middot; E-Commerce and promotional marketing as well as print industry experience preferred&middot; Experience working in a fast-paced environment a must&middot; Experience managing multiple client relationships/requirements simultaneouslyKnowledge and Skills&middot; Previous knowledge, understanding, and recommendations for digital merchandising strategies&middot; Experience managing e-commerce online stores&middot; Working experience with promotional product vendors and suppliers a must&middot; Strong negotiation skills&middot; Exceptional organizational skills&middot; Strong attention to detail&middot; Reliable and dependable&middot; Excellent written and verbal communication skills&middot; Strong problem-solving skills with the ability to identify and evaluate the situation to formulate solutions&middot; Respectful and positive attitude&middot; Ability to handle situations with professionalism and tact&middot; Proven ability to handle multiple client requests and projects simultaneously&middot; Resilience and ability to handle changing priorities&middot; Motivated to complete tasks accurately and by deadline dates&middot; A self-starter with the ability to work both independently as well as part of a team to complete assignments&middot; Must be proficient in Microsoft Office (Outlook, Teams, Excel, PowerPoint, Word), and web/internet navigation&middot; Strong technical skills with intermediate to advanced skills with Excel and Outlook&middot; Strong technical aptitude in learning internal technical software and systems&middot; Experience with NetSuite or equivalent software preferredJob Type: Full-timePay: $60,000.00 - $70,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>Schedule:<ul><li>8 hour shift</li></ul>Experience:<ul><li>Merchandising: 5 years (Required)</li><li>Promotional Marketing Industry: 5 years (Required)</li></ul>Work Location: Hybrid remote in Glendale Heights, IL 60139

Online Account Manager

Sigenergy

Role Overview: The Utility Key Account Manager is responsible for driving sales growth of utility-scale solar PV and energy storage projects. This role focuses on customer development, project acquisition, and close collaboration with solution and technical teams to secure and deliver large-scale ground-mounted projects.Responsibilities:1. Lead sales activities for utility-scale, ground-mounted solar PV and energy storage projects, including ground-mounted PV-only and ground-mounted energy storage projects.2. Develop and manage relationships with key customers, EPCs, developers, and utilities, driving project opportunities from early-stage engagement to contract signing.3. Work closely with the Solution Manager and technical teams to support pre-sales activities, including bid interpretation, technical solution alignment, and project feasibility discussions.4. Participate in bid preparation, commercial negotiations, and contract signing, ensuring alignment with company strategy and profitability targets.5. Support awarded projects during pre-contract and execution phases, coordinating with internal teams to ensure smooth handover and project delivery.6. Collect and analyze market intelligence, including industry trends, competitor solutions, government policies, and customer requirements, and translate insights into effective sales strategies.7. Collaborate closely with marketing teams on market entry strategies, customer engagement activities, and brand promotion.8. Achieve assigned sales targets and regularly report sales pipeline, forecasts, and market feedback to management.Requirements:1. At least 3 years of experience in utility-scale ground-mounted projects, including ground-mounted PV-only and ground-mounted energy storage projects.2. Good understanding of inverters, medium-voltage systems, and energy storage systems, with the ability to engage in technical discussions with customers and EPCs.3. Familiarity with mainstream domestic and international PV and energy storage solution providers.4. Minimum 5 years of experience in renewable energy sales or business development, with strong utility-scale project exposure.5. Strong customer-facing, negotiation, and cross-functional coordination skills.6. Bachelor&rsquo;s degree or above in Engineering, Energy, or related fields; Master&rsquo;s degree is a plus.7. Fluent in Arabic and English, fluent in Chinese (mandarin) is plus.Pay: RO2,000.000 - RO3,000.000 per monthWork Location: In person

Utility Key Account Manager

Altharwaneya Integrated Solutions

Job Title: IT Key Accounts Sales Manager Department: Sales &amp; Business Development Location: Khalidiya, Abu Dhabi, United Arab EmiratesSTRICT REQUIREMENTS (NON-NEGOTIABLE): - Proven sales experience strictly within the IT industry is REQUIRED. - Must have active clients, existing leads, or a strong sales pipeline on hand. - Must be a revenue-driven sales professional (hunter profile). - Must own a personal laptop/system capable of handling CRM tools, demos, and presentationsRole Overview: This role is purely sales-focused and targets professionals who can generate business, close deals, and drive revenue immediately. The IT Key Accounts Sales Manager will be responsible for acquiring new clients, expanding existing accounts, and selling IT services including software, website, and application development solutions.Key Responsibilities: - Drive new business acquisition through existing network, leads, and self-generated prospects. - Aggressively hunt and close IT sales opportunities in B2B markets. - Sell IT solutions including Website Development, Application Development, Software Solutions, and IT Services. - Manage and grow high-value client accounts while identifying upsell opportunities.- Own the full sales cycle: lead generation to closing. - Conduct client meetings, presentations, and demonstrations. - Build strong relationships with decision-makers and stakeholders. - Achieve and exceed sales targets. - Maintain accurate pipeline tracking using CRM tools. - Stay updated on market trends and competitors.Qualifications &amp; Skills: - 4&ndash;6+ years of experience in IT Sales (B2B mandatory). - Strong track record of closing deals and achieving targets - Existing client base or ready-to-convert leads required. - Solid understanding of IT services and development processes. - Excellent sales, negotiation, and communication skills. - Self-motivated and target-driven. - Experience using CRM tools (HubSpot, Salesforce, etc.).Preferred Profile: - Experience selling IT solutions, SaaS, or digital services. - Strong network in enterprise or SME segment. - Ability to generate revenue within the first 30&ndash;60 days.Job Type: Full-Time Work Location: Field/OfficeJob Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthExperience:<ul><li>IT Sales: 2 years (Required)</li></ul>Work Location: In person

IT Key Accounts Sales Manager

TESTCREW

<div>Job Title: Senior Business Development Manager 
Company: Testcrew 
Status: Open 
Designation: Senior Business Development Manager 
Department: Commercial Growth - CRE 
Years of Experience: 5 
Educational Background: Bachelor's Degree (4-5 year degree) 
Job Fulfillment Deadline: 2026-06-30 
<h3 class="jobSectionHeader">Description:</h3>
<div>Sales Manager &ndash; Jira Solutions (Egypt)

Location: Cairo, Egypt

Industry: IT Services
Role Summary

The Sales Manager will be responsible for driving revenue growth in Egypt through the sale of Jira (Atlassian) licenses, upgrades, migrations, and consulting services. The role focuses on enterprise account acquisition, expansion, and strategic relationship management.

Key Responsibilities:

Sales &amp; Revenue
<ul><li>Drive sales of:</li></ul>
<ul><li>Jira Software</li></ul>
<ul><li>Jira Service Management</li></ul>
<ul><li>Confluence</li></ul>
<ul><li>Atlassian Cloud migrations &amp; upgrades</li></ul>
<ul><li>Achieve annual and quarterly sales targets.</li></ul>
<ul><li>Identify new enterprise opportunities and expand existing accounts.</li></ul>
<ul><li>Build and manage a healthy pipeline (minimum 3x quota coverage).</li></ul>

Account Management
<ul><li>Develop account plans for priority clients.</li></ul>
<ul><li>Engage with CIOs, IT Directors, PMOs, and Engineering leaders.</li></ul>
<ul><li>Position Jira as a strategic enterprise platform (ALM / ITSM / DevOps).</li></ul>

Sales Cycle Management
<ul><li>Manage full sales lifecycle:</li></ul>

Lead Qualification Demo Coordination Proposal Negotiation Closure.
<ul><li>Work closely with presales and technical consultants for solution positioning.</li></ul>
<ul><li>Participate in RFPs and commercial negotiations.</li></ul>

Market Development
<ul><li>Identify market trends and competitive landscape.</li></ul>
<ul><li>Develop relationships with system integrators and enterprise clients.</li></ul>
<ul><li>Support marketing events and Atlassian campaigns in Egypt.</li></ul>

Requirements
<ul><li>5+ years&rsquo; experience in B2B IT sales.</li></ul>
<ul><li>Experience selling software licenses or SaaS solutions.</li></ul>
<ul><li>Strong understanding of:</li></ul>
<ul><li>Agile / DevOps concepts</li></ul>
<ul><li>ITSM basics</li></ul>
<ul><li>SDLC / ALM lifecycle</li></ul>
<ul><li>Existing network in enterprise or government sector in Egypt preferred.</li></ul>
<ul><li>Strong negotiation and closing skills.</li></ul>
<ul><li>Fluent in Arabic and English.</li></ul>

</div><h3 class="jobSectionHeader">Skills Required:</h3>
<ul><li>As per JD in EMAIL</li>
</ul>Project: PROJ-0254 
Talent Requisition ID: JR-26-035812</div>

Senior Business Development Manager

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.
 
 
 What you&rsquo;ll do as the Customer Success Manager 2:
 
 
 Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 <ul>
 <li>
 Own and manage the customer service experience, Act as the primary point of contact for customer escalations.
 </li>
 <li>
 Own overall operational account(s) health
 </li>
 <li>
 Internal reporting to ensure key SLA and metrics are being met.
 </li>
 <li>
 Conduct operationally focused business reviews routinely with Account manager and Client.
 </li>
 <li>
 Partner with PMO, Operations Leadership and Supply Chain for deployments, inventory management, and Delivery standards
 </li>
 <li>
 Listen for customer pain points and coordinate the appropriate resources to alleviate.
 </li>
 <li>
 Manage issue resolution and risk mitigation.
 </li>
 <li>
 Provide quick resolution to client concerns.
 </li>
 <li>
 Coordinate with internal operational teams to minimize risks.
 </li>
 <li>
 Performance Management
 </li>
 <li>
 Measure the success of each client-facing process.
 </li>
 <li>
 Ensure support consistency across assigned accounts.
 </li>
 <li>
 Measure performance against SLAs
 </li>
 <li>
 Measure the success of each client-facing process.
 </li>
 <li>
 Own and manage the client operational relationship.
 </li>
 <li>
 Consistent engagement with key operational contacts at the client
 </li>
 <li>
 Understanding of client&rsquo;s needs and Zones operational offerings
 </li>
 <li>
 Provide oversight into all KPI&rsquo;s being tracked for client and then coordinating operational resources to ensure they are being met.
 </li>
 <li>
 Ensuring any client-related issues are properly addressed to the satisfaction of the client.
 </li>
 <li>
 Own overall operational account health
 </li>
 <li>
 Partner with the Regional Resource Coordinator to monitor client contracted SLA&rsquo;s.
 </li>
 <li>
 Partner with the Regional Resource Coordinator to assign actions with timelines to internal stakeholders regarding any SLAs that are not being met.
 </li>
 <li>
 Ensure account documentation is up to date and accurate.
 </li>
 <li>
 Utilize CAM Dashboard daily as well as other reporting elements to ensure key metrics are being met.
 </li>
 <li>
 Identify opportunities for account development.
 </li>
 <li>
 Constantly assess internal operations; identify and assign action with timelines around Zones process improvements.
 </li>
 <li>
 Drive account entanglement through the expansion of operational offerings
 </li>
 <li>
 Manage issue resolution and risk mitigation.
 </li>
 <li>
 Coordinate with internal departments and their leaders to provide quick resolution to client concerns through the assignment of actions with timelines to identified individuals in various departments.
 </li>
 <li>
 Present action plan for issue resolution to Account Manager with scheduled follow-ups until resolution achieved.
 </li>
 <li>
 Coordinate with the Account Manager, client, and key Zones internal operational teams to assure risk mitigation around aging inventory, aging payables, and cycle time optimization.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 3 years of customer service and/or account management experience
 </li>
 <li>
 Familiarity with order fulfillment, corporate purchasing
 </li>
 <li>
 Demonstrated strong communication and proven ability to resolve complex issues in a timely fashion.
 </li>
 <li>
 Ability to work in a fast-paced environment with diverse groups and meeting aggressive deadlines.
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Experience presenting to top-tier clients.
 </li>
 <li>
 Ability to work with little or no supervision.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 6:00 PM to 3:00 AM (Pk time)
</div>

Client Success Manager – 2

IT-Supporters

We&rsquo;re Hiring: Sales Account Manager | UAE Are you a high-performing sales professional with a passion for digital transformation?IT Supporters UAE is looking for an experienced Sales Account Manager with 3&ndash;5 years of experience and a proven track record of successful sales achievements in cloud, cybersecurity, business applications, and managed services.What You'll Do:<ul><li>Manage and grow a portfolio of B2B clients across various industries</li><li>Drive the full sales cycle from lead generation to closing deals</li><li>Present tailored IT solutions that align with customer needs and business goals</li><li>Collaborate with technical teams to deliver proposals, demos, and value-driven offerings</li><li>Build and maintain long-term, trust-based client relationships</li></ul>What We&rsquo;re Looking For: 3&ndash;5 years of experience in IT sales or account management A solid history of meeting or exceeding sales targets Experience in selling the same or relevant technologies, such as:<ul><li>Microsoft 365, Azure, Google Workspace</li><li>Cybersecurity solutions (Microsoft Defender, Sophos, etc.)</li><li>Business Applications (Zoho or similar platforms)</li><li>Backup Solutions (e.g., Barracuda, Acronis)</li><li>Managed IT Services</li><li>Excellent communication, negotiation, and presentation skillsSelf-motivated, energetic, and client-focusedBased in the UAE (preferred)</li><li>Certifications:</li></ul>Required:<ul><li>Microsoft 365 Fundamentals (MS-900) or Azure Fundamentals (AZ-900)</li></ul>Preferred (a plus):<ul><li>SC-900: Security, Compliance, and Identity Fundamentals</li><li>Google Workspace or Zoho Sales/Admin Certifications</li><li>Cybersecurity sales accreditations (e.g., Sophos Sales certifications)</li></ul>Location: UAE (On-site)Job Type: Full-timeApplication Question(s):<ul><li>What are your salary expectations?</li><li>What is your notice period?</li><li>Are you currently residing in Dubai?</li><li>when does your residence visa expire?</li></ul>Work Location: In person

Sales Account Manager

Four Agency

<div>NOW RECRUITING FOR SENIOR ACCOUNT EXECUTIVES, ACCOUNT MANAGERS, SENIOR ACCOUNT MANAGERS AND ACCOUNT DIRECTORS FOR CREATIVE, COMMUNICATIONS, AND SOCIAL ROLES.
Ready for your next move in client services, working on creative, communications and social campaigns that genuinely get noticed? Were recruiting across multiple levels, from Senior Account Executive (SAE) through to Account Director (AD).
If youre great with people, love shaping brilliant work, and want a place where you can build a long-term career (not just a job), wed love to hear from you.
Location: Riyadh, Saudi Arabia 
✨ Who We Are
Were Four, an international, independent agency powered by creativity, collaboration and free thinking. Our 250-strong team spans media, creative and communications, with offices in the UK, KSA and UAE.
Were a full-service agency, which means youll collaborate closely with colleagues across disciplines and get broader exposure as you grow.
About the opportunity (multiple roles, multiple levels)
This advert covers several openings across our client services/account management pathway: 
Senior Account Executive (SAE), Account Manager (AM), Senior Account Manager (SAM) and Account Director (AD).
You might be ready to step up now, or you might already be operating at a more senior level. Either way, were looking for people who are motivated by great work, strong client partnerships, and delivering consistently high standards.
What youll do (shared across levels)
Across all levels, youll help deliver excellent client service and keep work moving smoothly, clearly and confidently. Typical responsibilities include:
<ul><li>Build strong client relationships and respond promptly, accurately and professionally.</li><li>
Run the day-to-day workflow: keep projects on track, manage priorities, and ensure deadlines and quality standards are met.</li><li>
Plan and communicate brilliantly: contribute to meeting agendas, status updates, reporting and client communications.</li><li>
Collaborate across teams to deliver joined-up work, bringing the right people together at the right time.</li><li>
Spot and solve problems early, using initiative and sound judgement.</li><li>
Core skills and behaviours (important at every level)</li></ul>
<ul><li>Excellent written and verbal communication and the ability to express ideas clearly and convincingly.</li><li>
Arabic language capabilities are an advantage
</li><li>Strong organisation, attention to detail, and the ability to juggle a busy workload and priorities.</li><li>
AI-savvy and curious experienced with using a range of AI platforms for research
</li><li>Commercial awareness and a practical approach to delivering great work.</li><li>
Initiative: you identify issues, propose solutions and keep momentum.</li><li>
Confidence working as part of a team, collaborating across disciplines and building relationships.</li><li>
Solid IT skills (including Microsoft Office).</li></ul>
What wed expect more of at senior levels
For the SAM and AD roles, were looking for evidence of:
<ul><li>Leading and motivating teams, coaching others, and strengthening delivery through great people management.</li><li>
Owning client relationships at a senior level, providing strategic counsel, and presenting confidently.</li><li>
Managing accounts profitably and contributing to growth through new opportunities and existing programmes.</li></ul>
Where youll be based
You will be based in Riyadh
Some roles/teams may involve time spent working from other offices (particularly Dubai and Abu Dhabi) depending on client and team needs.
Whats in it for you
<ul><li>A place to grow: these roles sit within a clear client services pathway, with progression and development built in (for example, SAE roles explicitly build skills in preparation for promotion to Account Manager).</li><li>
A sociable, inclusive and collaborative culture where individuality is celebrated.</li><li>
Hybrid working is referenced within some role materials (varies by team and role).</li></ul> 
✨ Ready to Apply?
<ul><li>Apply now and take the next exciting step in your career: 
</li><li>Please note: We do not accept CVs from recruitment agencies.</li></ul></div>

Saudi national account manager (Riyadh)

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