it account manager

iHorizons

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You will be responsible for selling iHorizons' range of products and services to new and existing customers in various sectors and for managing the entire sales life cycle. You will also manage all the new accounts that you bring in with support from the Sales Operations Team
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Reporting Structure
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This job reports to the Sales Manager
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Objectives
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Generate leads, convert them into opportunities, bid, and successfully close the deals
  </li>
  <li>
   Sell large and complex solutions to large organizations and achieve the assigned sales target
  </li>
  <li>
   Manage the account forward for cross-selling and upselling
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Sales Life Cycle Ownership
  </li>
  <li>
   Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling, and leveraging other methods to contact the decision-makers
  </li>
  <li>
   Be a trusted technology advisor to the target client to generate and qualify the right opportunities
  </li>
  <li>
   Ensure the customer&rsquo;s product requirements and expectations are managed and met by understanding the customer's business &amp; technology
  </li>
  <li>
   Work closely with the client in developing solutions, identifying the right technologies, and in positioning iHorizons as the prime contender to win the deal
  </li>
  <li>
   Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal
  </li>
  <li>
   With a sales cycle, support senior management with the market, account, competitor, and bid intelligence information
  </li>
  <li>
   independently handle negotiations and deal closure for small and mid-sized deals
  </li>
  <li>
   Provide the right inputs and support the Sales Manager in negotiating and closing large deals
  </li>
  <li>
   Revenue Generation
  </li>
  <li>
   Meet or exceed revenue targets by bringing in new customer logo&rsquo;s and cross/upselling to existing or allocated accounts
  </li>
  <li>
   Sell the range of iHorizons services assigned to the role holder
  </li>
  <li>
   Ensure that revenues generated are at acceptable gross margins
  </li>
  <li>
   Customer Relation Management / Account Management
  </li>
  <li>
   Act as a single point of contact for the customer always
  </li>
  <li>
   Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client&rsquo;s side as well as the market in which the client operates
  </li>
  <li>
   Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after-sales support
  </li>
  <li>
   Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project
  </li>
  <li>
   Be involved from the project kickoff meeting until the final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to ensure and maintain customer satisfaction
  </li>
  <li>
   Drive account management and influence organizational engagement resulting in footprint expansion
  </li>
  <li>
   Generate and maintain a credible forecast for accounts, share this information regularly to management, and suggest new lines of products/services relevant to clients/market
  </li>
  <li>
   Upselling And Cross-Selling
  </li>
  <li>
   Prepare a full account development plan to identify all customer's business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize the business opportunity
  </li>
  <li>
   Identify and develop new leads from existing accounts
  </li>
  <li>
   Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell
  </li>
  <li>
   Promote all iHorizons products/ services as they become available
  </li>
  <li>
   Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business
  </li>
  <li>
   Prepare briefings on the business, technical, and financial benefits of technology and collaborate with customers to develop customized solutions
  </li>
  <li>
   General Account Administration
  </li>
  <li>
   Support the Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc
  </li>
  <li>
   Support the Sales Operations team on contract renewals
  </li>
  <li>
   Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts
  </li>
  <li>
   Follow up on invoices and be responsible for payment collections
  </li>
  <li>
   Have a full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure
  </li>
  <li>
   CRM and Reporting
  </li>
  <li>
   Use iHorizons CRM to log and update all activities and generate sales reports
  </li>
  <li>
   Provide other ad-hoc reports and analysis as required by the Sales Manager
  </li>
  <li>
   Other Ongoing tasks
  </li>
  <li>
   Visit major customers regularly, to strengthen relations and establish business opportunities
  </li>
  <li>
   Entertain customers as and when necessary, to build strong relationships with them
  </li>
  <li>
   Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies
  </li>
  <li>
   Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level
  </li>
  <li>
   Coordinate with the Marketing Communications Coordinator on identifying and executing marketing opportunities
  </li>
  <li>
   Participate in trade shows and technology events to promote company products and develop leads
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Educational Qualification
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Studies, Computer Sciences, or a related field
  </li>
  <li>
   Should show evidence of continued education in the field of Sales and Technology
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Previous Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum experience of 5 years, out of which the last 1-2 years should be in a similar role
  </li>
  <li>
   Experience in customized enterprise IT solution sales is mandatory
  </li>
  <li>
   Experience in sales within the &ldquo;Digital Transformation&rdquo; space is highly preferred
  </li>
  <li>
   Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory
  </li>
  <li>
   Hands-on experience with CRM software is a plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills And Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent selling and negotiation skills
  </li>
  <li>
   Ability to drive sales growth
  </li>
  <li>
   Strong client focus and relationship-building skills
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   Excellent knowledge of MS Office
  </li>
  <li>
   Excellent presentation skills
  </li>
  <li>
   Self-motivated with a competitive, results-driven attitude
  </li>
  <li>
   Good understanding of marketing and negotiating techniques
   <br/>
   <br/>
  </li>
 </ul>
 Powered by JazzHR
 <br/>
 <br/>
 xMjpi1nrsc
</div>


IT Sales Account Manager - Senior

<div><p><b>Job Summary</b></p><ul><li>
You will be responsible for selling iHorizons' range of products and services to new and existing customers in various sectors and for managing the entire sales life cycle. You will also manage all the new accounts that you bring in with support from the Sales Operations Team.</li></ul><p><b>
Reporting Structure</b></p><ul><li>
This job reports to the Sales Manager.</li></ul><p><b>
Job Objectives</b></p><ul><li>
Generate leads, convert them into opportunities, bid, and successfully close the deals</li><li>
Sell large and complex solutions to large organizations and achieve the assigned sales target</li><li>
Manage the account forward for cross-selling and upselling</li></ul><p><b>
Job Responsibilities</b><br>
<br>
1. <b>Sales Life Cycle Ownership</b></p><ul><li>
Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling, and leveraging other methods to contact the decision-makers</li><li>
Be a trusted technology advisor to the target client to generate and qualify the right opportunities</li><li>
Ensure the customer&rsquo;s product requirements and expectations are managed and met by understanding the customer's business &amp; technology</li><li>
Work closely with the client in developing solutions, identifying the right technologies, and in positioning iHorizons as the prime contender to win the deal</li><li>
Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal</li><li>
With a sales cycle, support senior management with the market, account, competitor, and bid intelligence information</li><li>
independently handle negotiations and deal closure for small and mid-sized deals</li><li>
Provide the right inputs and support the Sales Manager in negotiating and closing large deals</li></ul><p>
2. <b>Revenue Generation</b></p><ul><li>
Meet or exceed revenue targets by bringing in new customer logo&rsquo;s and cross/upselling to existing or allocated accounts</li><li>
Sell the range of iHorizons services assigned to the role holder</li><li>
Ensure that revenues generated are at acceptable gross margins</li></ul><p>
3. <b>Customer Relation Management / Account Managemen</b>t</p><ul><li>
Act as a single point of contact for the customer always</li><li>
Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client&rsquo;s side as well as the market in which the client operates</li><li>
Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after-sales support</li><li>
Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project</li><li>
Be involved from the project kickoff meeting until the final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to ensure and maintain customer satisfaction</li><li>
Drive account management and influence organizational engagement resulting in footprint expansion</li><li>
Generate and maintain a credible forecast for accounts, share this information regularly to management, and suggest new lines of products/services relevant to clients/market</li></ul><p>
4.<b> Upselling And Cross-Selling</b></p><ul><li>
Prepare a full account development plan to identify all customer's business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize the business opportunity</li><li>
Identify and develop new leads from existing accounts</li><li>
Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell</li><li>
Promote all iHorizons products/ services as they become available</li><li>
Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business</li><li>
Prepare briefings on the business, technical, and financial benefits of technology and collaborate with customers to develop customized solutions.</li></ul><p>
5. <b>General Account Administratio</b>n</p><ul><li>
Support the Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc.</li><li>
Support the Sales Operations team on contract renewals</li><li>
Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts</li><li>
Follow up on invoices and be responsible for payment collections</li><li>
Have a full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure</li></ul><p>
6. <b>CRM and Reporting</b></p><ul><li>
Use iHorizons CRM to log and update all activities and generate sales reports</li><li>
Provide other ad-hoc reports and analysis as required by the Sales Manager</li></ul><p>
7. <b>Other Ongoing tasks</b></p><ul><li>
Visit major customers regularly, to strengthen relations and establish business opportunities</li><li>
Entertain customers as and when necessary, to build strong relationships with them</li><li>
Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies</li><li>
Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level</li><li>
Coordinate with the Marketing Communications Coordinator on identifying and executing marketing opportunities</li><li>
Participate in trade shows and technology events to promote company products and develop leads</li></ul><p><b>
Job Requirements</b><br>
<br>
<b>Educational Qualification</b></p><ul><li>
Bachelor&rsquo;s degree in Business Studies, Computer Sciences, or a related field</li><li>
Should show evidence of continued education in the field of Sales and Technology</li></ul><p><b>
Previous Work Experience</b></p><ul><li>
Minimum experience of 5 years, out of which the last 1-2 years should be in a similar role</li><li>
Experience in customized enterprise IT solution sales is mandatory</li><li>
Experience in sales within the &ldquo;Digital Transformation&rdquo; space is highly preferred</li><li>
Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory</li><li>
Hands-on experience with CRM software is a plus</li></ul><p>
Skills and Abilities</p><ul><li>
Excellent selling and negotiation skills</li><li>
Ability to drive sales growth</li><li>
Strong client focus and relationship-building skills</li><li>
Excellent verbal and written communication skills</li><li>
Excellent knowledge of MS Office</li><li>
Excellent presentation skills</li><li>
Self-motivated with a competitive, results-driven attitude</li><li>
Good understanding of marketing and negotiating techniques</li></ul><p>
</p><p>xMjpi1nrsc</p></div>

BCS technologies LLC

<p><b>Enterprise Senior Sales Account Manager</b></p><p>BCS Technologies LLC<br/>Dubai, UAE</p><p><b>About BCS Technologies LLC</b></p><p>BCS Technologies LLC has been a trusted provider of next-generation enterprise AI and IT solutions in the UAE for over 15 years, specializing in Cybersecurity, Artificial Intelligence Infrastructure, Cloud Transformation, and Digital Modernization.</p><p>We are looking for an experienced and driven <b>Enterprise Senior Sales Account Manager</b> to join our Dubai team. This is a key role focused on helping organizations secure their digital assets, adopt SASE solutions, and scale intelligent infrastructure across critical operations.</p><p><b>About the Role</b></p><p>This position will focus on identifying, developing, and closing high-value enterprise opportunities in the areas of:</p><p><b>Enterprise Cybersecurity</b></p><p>Including Zero Trust Architecture, Endpoint Detection &amp; Response (EDR/XDR), Security Information and Event Management (SIEM), Identity &amp; Access Management (IAM), Data Loss Prevention (DLP), Cloud Security Platforms, and SASE solutions such as Netskope, Zscaler, or equivalent.</p><p><b>AI Infrastructure</b></p><p>Including High-Performance Computing (HPC) clusters, GPU-powered AI/ML servers, hybrid cloud environments, data lake infrastructure, and AI-ready storage solutions.</p><p>You will work closely with CIOs, CISOs, Data Officers, and Cloud Architects to assess risk posture, compliance needs, AI readiness, and technical architecture, then map those to tailored BCS solution offerings.</p><p><b>Key Responsibilities</b></p><ul><li>Develop and execute go-to-market strategies for enterprise cybersecurity, SASE, and AI infrastructure portfolios.</li><li>Manage full-cycle enterprise sales: prospecting, solution consulting, stakeholder engagement, proposal management, and contract closure.</li><li>Present technical and commercial solutions clearly to both technical and business stakeholders, including SASE and cloud security architectures.</li><li>Work with presales and solution architects to develop customized demos, POCs, and proposals for enterprise cybersecurity, AI infrastructure, and SASE solutions.</li><li>Build long-term relationships with enterprise and public sector customers across the UAE.</li><li>Lead strategic account planning and ensure consistent revenue growth across key enterprise accounts.</li></ul><p><b>Candidate Profile</b></p><ul><li>Proven experience as an Enterprise Sales Account Manager in Cybersecurity, SASE, and/or IT Infrastructure (AI, Cloud, HPC).</li><li>Strong knowledge of enterprise security frameworks (NIST, ISO 27001, MITRE ATT&amp;CK, etc.) and SASE architectures.</li><li>Hands-on familiarity with SASE solutions such as Netskope, Zscaler, Palo Alto Prisma Access, or equivalent.</li><li>Understanding of modern AI and data platform requirements (compute, storage, networking).</li><li>Familiarity with Business continuity, backup and recovery solutions, Backup Solutions For SMEs, Next Generation Network Solutions, AI-End Computing Solutions, Data Center Solutions, Data Protection, IT Infrastructure, AI-Disaster Recovery Solutions, Network Operations Center, Security Operations Center, Recovery Operation Center, Managed Services.</li><li>Demonstrated success in closing large enterprise deals and exceeding revenue targets.</li><li>Familiarity with Tier 1 Solutions such as Palo Alto, Fortinet, CrowdStrike, NVIDIA, Dell, HPE, Cohesity, Netskope, Zscaler, or similar.</li><li>Exceptional client management, communication, and negotiation skills.</li><li>Arabic proficiency is a plus but not mandatory.</li><li>Valid UAE driving license is mandatory, as frequent client visits across the UAE may be required.</li></ul><p><b>Why Join BCS Technologies?</b></p><ul><li>A 15-year legacy of delivering enterprise IT and cybersecurity solutions in the UAE.</li><li>Competitive compensation and uncapped incentives.</li><li>Opportunity to work with cutting-edge technologies, including SASE and AI infrastructure, for strategic regional clients.</li><li>Supportive, growth-oriented culture focused on innovation and customer success.</li><li>Exposure to mission-critical digital transformation projects in the Middle East.</li></ul><p><b>Note:</b> Salary will be determined based on the interview and candidate experience.</p><p>Job Type: Full-time</p><p>Pay: AED6,000.00 - AED12,000.00 per month</p>

Enterprise Senior IT Sales Account Manager

El Seif Engineering Contracting Company

<div><p>Building the Future - One Project at a Time!
</p><p>At El Seif, we embrace and embody our core values of excellence, integrity, and innovation in every aspect of our work from meticulous planning to expert construction, we consistently uphold the highest standards of excellence, ensuring that our projects are delivered with precision and attention to detail. With half a century of diverse experiences across a wide range of industries, ranging from public infrastructure to military and defense applications, we have honed our expertise and gained indispensable insights that enable us to tackle complex challenges and maintain our standard of delivering exceptional results. Our forward-thinking approach sets us apart as a trusted partner in the construction industry. By continuously pushing the boundaries of innovation, we strive to pioneer the future of construction, creating sustainable and impactful solutions that leave a lasting legacy.
</p><p>Excellence, Integrity and, Innovation - every step of the way.</p></div>
<br><div><div>Responsibilities</div>
<div>
<p>The Sales Account Manager is responsible for managing and growing client accounts within the IT sector. This role focuses heavily on building strong customer relationships, identifying technology needs, and driving revenue across managed services, cloud solutions, cybersecurity offerings, and IT infrastructure projects.
</p><p>Key Responsibilities:
</p><p>Account Management
</p><ul><li>Manage a portfolio of clients across various industries using IT solutions.
</li></ul><ul><li>Build long-term, trust-centered relationships with key decision-makers.
</li></ul><ul><li>Conduct account reviews, performance check-ins, and strategic planning sessions.
</li></ul><p>Sales &amp; Growth
</p><ul><li>Drive renewals, upsells, and cross-sells for IT services and solutions.
</li></ul><ul><li>Prepare proposals, RFQs, RFP responses, and customized quotations.
</li></ul><ul><li>Maintain accurate sales pipeline and forecasting within the CRM.
</li></ul><p>IT Services &amp; Solutions
</p><ul><li>Understand client IT environments, infrastructure, and business challenges.
</li></ul><ul><li>Recommend solutions such as:
</li></ul><p>o Managed Services
</p><p>o Cloud Migration &amp; Hosting
</p><p>o Cybersecurity Services
</p><p>o Backup &amp; Disaster Recovery
</p><p>o Network &amp; Infrastructure Solutions
</p><p>o IT Support Contracts
</p><ul><li>Work closely with technical teams to scope, deliver, and optimize IT solutions.
</li></ul><p>Client Support &amp; Issue Resolution
</p><ul><li>Act as the main point of contact for escalations and concerns.
</li></ul><ul><li>Ensure service quality meets or exceeds SLAs.
</li></ul><ul><li>Coordinate with support and operations teams to resolve issues quickly.
</li></ul><p>Cross-Functional Collaboration
</p><ul><li>Partners with engineers, project managers, finance, and the service desk.
</li></ul><ul><li>Participate in solution design meetings and handover sessions.
</li></ul><ul><li>Ensure smooth communication between sales and delivery teams.</li></ul></div></div>
<br><div><div>Qualifications</div>
<div>
<ul><li>Bachelor&rsquo;s degree in IT, Business, or related field (preferred).
</li></ul><ul><li>3+ years of experience in IT sales or account management.
</li></ul><ul><li>Strong understanding of IT concepts:
</li></ul><ul><li>Networking
</li></ul><ul><li>Cloud (Azure, AWS, private cloud)
</li></ul><ul><li>Cybersecurity basics
</li></ul><ul><li>Servers, virtualization, storage
</li></ul><ul><li>Managed services models
</li></ul><p>Additional Info:
</p><p>This is a Full-time job offering standard benefits such as paid annual leave, public holidays, living allowances, healthcare coverage, and end of service benefits. We also offer discretionary benefits such as a performance bonus and merit increase along with training and development opportunities if eligible.</p></div></div>

Sales Account Manager

Southern Company

<div><p><b>IT Supervisor &ndash; Contact Center &amp; My Account</b></p>
<p><b>JOB SUMMARY</b></p>
<p>This position is responsible for the GAS Contact Center, and My Account technology group within the customer technology pillar for Southern Company Gas applications used by GAS Distribution Operations for our state regulated Local Distribution Companies (LDCs). This includes full software development lifecycle of end-to-end Contact Center, and My Account technology program and project delivery, and Contact Center, and My Account technology production support and maintenance. This leader will drive a seamless Contact Center, and My Account delivery that will deliver technology that increases innovation and efficiency. This leader will ensure the GAS Contact Center, and My Account roadmap and technology portfolio align with the overall GAS Technology Delivery strategy, roadmap and goals including ensuring GAS Contact Center, and My Account Technology is simplified and readily supported. This role is responsible for ensuring operational excellence through continuous metric driven improvement providing highly reliable and high-quality technology solutions and support through appropriate design and highly engaged customer service. This position collaborates across Technology Organization (TO) leadership to ensure effective delivery. This leader is responsible for 10 - 14 IT (Information Technology) professionals, including ten (10) employees plus approximately four (4) contractors across various geographic locations. This position is responsible for managing a $1M - $5M annual technology budget with responsibility for a project portfolio of $1M &ndash; $5M.</p>
<p>The position requires business and technology acumen to drive solutions, support and progress that ensure the continued success of the portfolio. This leader influences through active participation in customer activities, and leverages business and technical resources from across the organization to ensure the timely delivery and support of effective business solutions. The position is responsible for the successful implementation and execution of new solution development. This leader will leverage current products for new solutions, influence consolidation and application rationalization. This position will influence simplification of solutions to minimize customization and improve supportability. This leader will also be responsible for the thought leadership on technology direction and decisions based on emerging technologies, industry trends, best practices, and sound business processes for certain business partners. This includes defining and supporting investments that enable the achievement of business objectives and advance the company&rsquo;s capabilities to provide a competitive advantage. This position is responsible for promoting and supporting the realization of what is possible with technology. In close partnership with GAS Business Operations Technology Services (BOTS), this position supports GAS business partners on the Customer Operations Technology Advisory Committee.</p>
<p>This position reports to the Director, GAS Customer Technology.</p>
<p><b>MAJOR JOB RESPONSIBILITIES</b></p>
<ul><li><div>Applies leadership and strategic thinking to a diverse set of opportunities and challenges, serving as a true strategic partner and enabler of all facets of Southern Company Gas.</div></li>
<li><div>
Partners with business leaders across the organization and works closely with the technology organization to ensure resources and strategies are aligned to current and future needs of the business.</div></li>
<li><div>
Support and implements a comprehensive Customer Experience (CX) technology roadmap in the Contact Center and My Account area for the supported business.</div></li>
<li><div>
Drives innovation and leverages technology to create value and transform the business.</div></li>
<li><div>
Establishes and maintains excellent working relationships and partnerships with leadership throughout Southern Company Gas and external vendors and suppliers.
</div></li><li><div>Designs technology solutions that are common where possible and custom where it counts.</div></li>
<li><div>
Drives and simplicity of design to ensure highly available systems where needed and maintainability of the ecosystem.</div></li>
<li><div>
Creates an overall technology budget and manages financial performance.
</div></li><li><div>Hires, develops, rewards, and retains a highly qualified and diverse technology leadership team.</div></li>
<li><div>
Establishes and enforces appropriate technology and business policies, practices, and processes.</div></li>
<li><div>
Acts as a student of business and technology, anticipating future needs and directional shifts in both the technology and energy industries.</div></li>
<li><div>
Creates an environment that fosters accountability, innovation, and engagement at all levels.
</div></li></ul><p><b>JOB REQUIREMENTS</b></p>
<p><b>Education</b></p>
<ul><li>A degree in Computer Science or a related field is required. An advanced degree is desirable.</li>
</ul>
<p><b>Experience and Knowledge</b></p>
<ul><li><div>10 or more years of experience in IT, with at least 5 years of experience managing multiple, medium-to-large- sized and cross-functional teams.
</div></li><li><div>Comprehensive knowledge of information technology with an extensive understanding of application development technologies and methodologies.
</div></li><li><div>Broad knowledge of contact center software and business functions.</div></li>
<li><div>
Experience establishing and defining a comprehensive Contact Center, and My Account and roadmap that meets the strategic and operational objectives of the business.
</div></li><li><div>Broad knowledge of the utility business functions and an understanding of how the Technology Organization adds value to these organizations.
</div></li><li><div>Building strong leadership teams and high performing organizations.
</div></li><li><div>Leading and operating in a fast paced, real-time operational environment with changing business dynamics.
</div></li><li><div>Experience with Waterfall and Agile delivery.
</div></li><li><div>Broad understanding of System Development Lifecycle (SDLC).
</div></li><li><div>Solid foundation in information Technology Infrastructure Library (ITIL).
</div></li></ul><p><b>Skills</b></p>
<ul><li><div>The ability to lead and manage through change. Recognized as a change agent.</div></li>
<li><div>
Knowledgeable about current and future technology trends with the ability to scout and deploy industry-changing technology.</div></li>
<li><div>
Outstanding credibility and demonstrated ability to build strong relationships within the company and industry, and with vendors/ suppliers.
</div></li><li><div>Demonstrated ability to influence key stakeholders and lead through influence.</div></li>
<li><div>
Team player with a collaborative approach to drive solutions for the good of Southern Company.</div></li>
<li><div>
Proven ability to drive efficiency through effective technology management.</div></li>
<li><div>
Ability to operate successfully in a regulated environment with an understanding and appreciation of risk, compliance, corporate policy and procedures, internal controls, and regulatory requirements.</div></li>
<li><div>
Demonstrated ability to connect the dots and apply sound business judgment.
</div></li><li><div>Ability to attract top talent and build high-performing teams. Demonstrated ability to lead, motivate and develop employees and future leaders.
</div></li><li><div>Recognized as an outstanding people manager with the ability to delegate responsibility effectively.</div></li>
<li><div>
Excellent oral and written communication skills, including communicating complex technical topics to various audiences.</div></li>
<li><div>
Excellent customer service skills that exhibit initiative and follow-through to meet customer commitments.</div></li>
<li><div>
Ability to synthesize large amounts of information, determine solutions, and make quality and timely decisions.</div></li>
</ul>
<p><b>About Southern Company</b></p>
<p>Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .</p>
<p>Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and beneﬁts will also be provided during the hiring process.</p>
<p>Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.</p>
<p>Job Identification: 17199</p>
<p>Job Category: Information Technology</p>
<p>Job Schedule: Full time</p>
<p>Company: Southern Company Services</p></div>

IT Supervisor - Contact Center & My Account

Turkcell

<div>
 <p>
  Turkcell olarak yeteneklerimize e&scedil;siz insan deneyimi ya&scedil;atarak, de&gbreve;er yaratan s&uuml;rd&uuml;r&uuml;lebilir bir organizasyon in&scedil;a etmeyi ve i&scedil;veren markam&inodot;z&inodot; zirveye ta&scedil;&inodot;may&inodot; hedefliyoruz. Bu hedef do&gbreve;rultusunda benimsedi&gbreve;imiz de&gbreve;erlerimizi i&scedil; yap&inodot;&scedil; bi&ccedil;imlerimize yans&inodot;t&inodot;yoruz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Turkcell&rsquo;de Neye De&gbreve;er Veriyoruz?
   </u>
  </strong>
 </p>
 <p>
  <strong>
   &Idot;nsan Odakl&inodot;l&inodot;k:
  </strong>
  E&scedil;siz insan deneyimi olu&scedil;turmak amac&inodot;yla uygulamalar&inodot;m&inodot;z&inodot;n merkezinde insan&inodot; konumluyor, &ccedil;al&inodot;&scedil;anlar&inodot;m&inodot;z&inodot;n potansiyelini en &uuml;st d&uuml;zeye &ccedil;&inodot;karmay&inodot; ve onlar&inodot;n yeteneklerini geli&scedil;tirmeyi hedefliyoruz.
 </p>
 <p>
  <strong>
   Yenilik:
  </strong>
  &Idot;nsanlar&inodot;n hayat&inodot;nda fark yaratan yenilik&ccedil;i &ccedil;&ouml;z&uuml;mler &uuml;retmek, fikir ve teknolojileri ke&scedil;fetmek i&ccedil;in tutkulu bir &scedil;ekilde &ccedil;al&inodot;&scedil;&inodot;yoruz.
  <strong>
   🚀
  </strong>
 </p>
 <p>
  <strong>
   M&uuml;kemmellik:
  </strong>
  Dahil oldu&gbreve;umuz ve temas etti&gbreve;imiz her noktada m&uuml;kemmelliyeti hedefliyor, kendimize y&uuml;ksek standartlar belirliyor, ola&gbreve;an&uuml;st&uuml; sonu&ccedil;lar elde ediyoruz.
  <strong>
   🎯👌🏼
  </strong>
 </p>
 <p>
  <strong>
   &Idot;&scedil; Birli&gbreve;i:
  </strong>
  Ba&scedil;ar&inodot;n&inodot;n anahtar&inodot; olarak birlikte &ccedil;al&inodot;&scedil;may&inodot;, sayg&inodot; ve &scedil;effafl&inodot;k k&uuml;lt&uuml;r&uuml;n&uuml; te&scedil;vik ediyoruz. 👥🔗🧩
 </p>
 <p>
  <strong>
   M&uuml;&scedil;teri Odakl&inodot;l&inodot;k:
  </strong>
  M&uuml;&scedil;terilerimizin ihtiya&ccedil;lar&inodot;n&inodot; merkeze koyarak ola&gbreve;an&uuml;st&uuml; m&uuml;&scedil;teri deneyimleri sunmay&inodot; hedefliyoruz. 🤝🖇️
 </p>
 <p>
  <strong>
   S&uuml;rd&uuml;r&uuml;lebilirlik:
  </strong>
  M&uuml;&scedil;terilerimiz, &ccedil;al&inodot;&scedil;anlar&inodot;m&inodot;z ve d&uuml;nyam&inodot;z i&ccedil;in s&uuml;rd&uuml;r&uuml;lebilir bir gelecek amac&inodot;yla &ccedil;al&inodot;&scedil;&inodot;yoruz.
  <strong>
   🌍
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Ne Bekliyoruz?
   </u>
  </strong>
 </p>
 <ul>
  <li>
   &Uuml;niversitelerin lisans b&ouml;l&uuml;mlerinden mezun olman&inodot;,
  </li>
  <li>
   Analitik ve stratejik d&uuml;&scedil;&uuml;nen, konsantrasyonu g&uuml;&ccedil;l&uuml; ve problem &ccedil;&ouml;zme becerisine sahip olman&inodot;,
  </li>
  <li>
   Bireysel motivasyonunun y&uuml;ksek olmas&inodot;n&inodot;, yarat&inodot;c&inodot; ve sonu&ccedil; odakl&inodot; olman&inodot;,
  </li>
  <li>
   Sistematik &ccedil;al&inodot;&scedil;man&inodot;,
  </li>
  <li>
   &Ccedil;al&inodot;&scedil;kan, &ouml;&gbreve;renmeye ve geli&scedil;ime a&ccedil;&inodot;k olman&inodot;,
  </li>
  <li>
   Etkili ileti&scedil;im ve ikna becerisine sahip olman&inodot;, iyi bir tak&inodot;m oyuncusu olman&inodot;,
  </li>
  <li>
   Teknolojiye merakl&inodot; olman&inodot;, geli&scedil;meleri takip etmeni,
  </li>
  <li>
   MS Office programlar&inodot;na (Excell ve Powerpoint) ileri derecede hakim olman&inodot;,
  </li>
  <li>
   &Idot;leri seviyede &Idot;ngilizce ve m&uuml;zakere yeteneklerinin olmas&inodot;n&inodot;.
  </li>
 </ul>
 <p>
  <strong>
   <u>
    Turkcell&rsquo;de Roaming Account Manager Rol&uuml; Ne Yapar?
   </u>
  </strong>
 </p>
 <ul>
  <li>
   &Scedil;irketin yurtd&inodot;&scedil;&inodot;ndaki t&uuml;m operat&ouml;rlere sundu&gbreve;u ve ald&inodot;&gbreve;&inodot; toptan/uluslararas&inodot; dola&scedil;&inodot;m hizmetlere (ses, data, SMS ve MMS) ili&scedil;kin hedef ve stratejilerini, ilgili birimler ile koordineli &scedil;ekilde geli&scedil;tirir ve uygular.
  </li>
  <li>
   Uluslararas&inodot; operat&ouml;rler ve hizmet sa&gbreve;lay&inodot;c&inodot;lar ile ili&scedil;kileri y&uuml;r&uuml;t&uuml;r.
  </li>
  <li>
   Ticari anla&scedil;ma &scedil;artlar&inodot;n&inodot;n &scedil;irket i&ccedil;erisindeki ilgili birimler ile g&ouml;r&uuml;&scedil;&uuml;lerek haz&inodot;rlanmas&inodot;n&inodot; sa&gbreve;lar, g&ouml;r&uuml;&scedil;melerini ve m&uuml;zakere s&uuml;re&ccedil;lerini y&ouml;netir.
  </li>
  <li>
   Olu&scedil;an fiyat aral&inodot;klar&inodot;yla belirlenecek m&uuml;&scedil;teri teklifleri i&ccedil;in &ouml;nerilerde bulunup Pazarlama ekiplerine rehberlik eder.
  </li>
  <li>
   Uluslararas&inodot; dola&scedil;&inodot;m hizmetleri ile ili&scedil;kili (ses, data, sms, mms) gelir ve gider b&uuml;t&ccedil;elerinde sorumluluk al&inodot;r.
  </li>
  <li>
   Turkcell abonesi Roamer&rsquo;lara en iyi ko&scedil;ullarda hizmet sunulmas&inodot; i&ccedil;in ilgili ekipler ile beraber strateji geli&scedil;tirilmesi ve aksiyon al&inodot;nmas&inodot;nda sorumluluk al&inodot;r.
  </li>
  <li>
   Uluslararas&inodot; dola&scedil;&inodot;m konusunda, Turkcell Grup &scedil;irketlerinin roaming ekiplerine rehberlik eder, destek olur.
  </li>
  <li>
   Turkcell&rsquo;den hizmet alan operat&ouml;rlerin &scedil;ikayetlerini al&inodot;r, &scedil;irket i&ccedil;erisinde ilgili ekiplerle koordineli bir &scedil;ekilde &ccedil;&ouml;z&uuml;mlenmesini sa&gbreve;lar.
  </li>
  <li>
   Turkcell Roamer&rsquo;lar&inodot; ilgilendiren m&uuml;&scedil;teri problemleri yabanc&inodot; operat&ouml;r kaynakl&inodot; ise operat&ouml;rlerle &ccedil;&ouml;z&uuml;m s&uuml;recini y&ouml;netir.
  </li>
  <li>
   Operat&ouml;r kaynakl&inodot; olmayan m&uuml;&scedil;teri &scedil;ikayetlerini ise Pazarlama ekibi ve Network Operasyon ekibiyle koordine eder.
  </li>
  <li>
   Visitor Roaming i&ccedil;in Uluslararas&inodot; Dola&scedil;&inodot;m servislerinin geli&scedil;tirilmesi &uuml;zerine yeni &uuml;r&uuml;n fikirleri geli&scedil;tirir, &uuml;r&uuml;n kurgusunu ilgili gruplarla olu&scedil;turup, m&uuml;&scedil;teri beklentileri/davran&inodot;&scedil; &scedil;ekli ve hedef kitleye uygunluk a&ccedil;&inodot;s&inodot;ndan de&gbreve;erlendirir ve geli&scedil;tirme karar&inodot;n&inodot; al&inodot;r.
  </li>
  <li>
   Yurtd&inodot;&scedil;&inodot;ndan &uuml;lkemize gelen yabanc&inodot; operat&ouml;r aboneleri i&ccedil;in &scedil;ebekemizi kullanmalar&inodot;n&inodot; &ouml;zendirecek pazarlama aktivitelerini Sat&inodot;&scedil; Geli&scedil;tirme ve Pazarlama ekipleriyle koordinasyon i&ccedil;erisinde de&gbreve;erlendirilmesi ve uygun olanlar&inodot;n hayata ge&ccedil;irilmesini sa&gbreve;lar (Havaalan&inodot; &amp; Outdoor &amp; Billboard, Roaming Bro&scedil;&uuml;rleri, Welcome SMS g&ouml;nderimi, Roaming Promosyon Malzemelerini Takibi v.b.)
  </li>
  <li>
   Uluslararas&inodot; dola&scedil;&inodot;m ile ilgili konularda GSMA alt gruplar&inodot;nda Turkcell&rsquo;in durumunu takip eder ve orada al&inodot;nan kararlara g&ouml;re yasal d&uuml;zenlemelerin ve uygulamalar&inodot;n uluslararas&inodot; dola&scedil;&inodot;m anla&scedil;malar&inodot;na ve ak&inodot;&scedil;lar&inodot;na uyarlamalar&inodot;n&inodot; yapar.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Yan Haklar ve Faydalar
   </u>
  </strong>
 </p>
 <p>
  Ekibimizin bir &uuml;yesi olarak, rekabet&ccedil;i bir &uuml;cret, esnek &ccedil;al&inodot;&scedil;ma d&uuml;zenlemeleri, kariyer geli&scedil;imi ve ilerleme f&inodot;rsatlar&inodot; gibi bir dizi yan hak ve fayda ile bulu&scedil;ma f&inodot;rsat&inodot; yakalayacaks&inodot;n. Detaylara "https://bit.ly/TurkcellTKusagi&rsquo;&rsquo; &uuml;zerinden ula&scedil;abilirsin. 🎁▶️
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   *Turkcell bir e&scedil;it f&inodot;rsat i&scedil;verenidir ve &inodot;rka, renge, dine, cinsiyete, ulusal k&ouml;kene, etnik k&ouml;kene, ya&scedil;a, fiziksel g&ouml;r&uuml;n&uuml;&scedil;e veya duruma, medeni durumuna, askerlik durumuna bak&inodot;lmaks&inodot;z&inodot;n, t&uuml;m nitelikli ba&scedil;vuru sahiplerini istihdam i&ccedil;in de&gbreve;erlendirmeye al&inodot;r.
  </em>
 </p>
</div>


ROAMING ACCOUNT MANAGER

Future Technology Systems Co. (FutureTEC)

<div>
 <p>
  <strong>
   Account Manager
  </strong>
 </p>
 <p>
  <strong>
   Company:
  </strong>
  FutureTEC
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Kuwait
 </p>
 <p>
  <strong>
   Employment Type:
  </strong>
  Full-time
 </p>
 <p>
  <strong>
   Reporting to:
  </strong>
  Sales Manager / Commercial Leadership
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Overview
  </strong>
 </p>
 <p>
  FutureTEC is seeking a proactive and relationship-driven
  <strong>
   Account Manager
  </strong>
  to manage and grow a portfolio of customer accounts. This role focuses on
  <strong>
   account ownership, revenue growth, and customer retention
  </strong>
  , working closely with internal teams to deliver IT solutions and services that meet customer needs.
 </p>
 <p>
  The ideal candidate is a
  <strong>
   hands-on B2B sales professional
  </strong>
  with experience in
  <strong>
   IT solutions or services
  </strong>
  , comfortable managing accounts, identifying upsell and cross-sell opportunities, and supporting the full sales cycle.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Account Management &amp; Growth
  </strong>
 </p>
 <ul>
  <li>
   Manage and grow assigned customer accounts.
  </li>
  <li>
   Build strong relationships with key customer stakeholders.
  </li>
  <li>
   Identify upsell and cross-sell opportunities within existing accounts.
  </li>
  <li>
   Ensure customer satisfaction and long-term account retention.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Sales Execution
  </strong>
 </p>
 <ul>
  <li>
   Support the full sales cycle from opportunity identification to closure.
  </li>
  <li>
   Prepare and follow up on proposals, quotations, and renewals.
  </li>
  <li>
   Maintain an accurate sales pipeline and forecast for assigned accounts.
  </li>
  <li>
   Achieve assigned revenue and account targets.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Customer Engagement
  </strong>
 </p>
 <ul>
  <li>
   Act as the primary point of contact for assigned customers.
  </li>
  <li>
   Coordinate internal teams to deliver solutions and resolve issues.
  </li>
  <li>
   Ensure timely follow-up on customer requests and opportunities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Internal Collaboration
  </strong>
 </p>
 <ul>
  <li>
   Work closely with Presales, Technical, and Operations teams.
  </li>
  <li>
   Coordinate with Sales Manager on account strategy and priorities.
  </li>
  <li>
   Ensure compliance with internal sales processes and approvals.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Market &amp; Reporting
  </strong>
 </p>
 <ul>
  <li>
   Maintain accurate CRM records and account documentation.
  </li>
  <li>
   Provide market feedback and customer insights to management.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Qualifications &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Marketing, IT, or a related field.
  </li>
  <li>
   <strong>
    3&ndash;6 years of experience in B2B sales or account management
   </strong>
   .
  </li>
  <li>
   Experience selling
   <strong>
    IT solutions or IT services
   </strong>
   is a strong advantage.
  </li>
  <li>
   Proven ability to manage customer relationships and close deals.
  </li>
  <li>
   Strong communication and negotiation skills in
   <strong>
    English
   </strong>
   (Arabic is a plus).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Skills &amp; Attributes
  </strong>
 </p>
 <ul>
  <li>
   Strong relationship-building skills
  </li>
  <li>
   Commercial and customer-focused mindset
  </li>
  <li>
   Structured and disciplined approach to sales
  </li>
  <li>
   Ability to manage multiple accounts simultaneously
  </li>
  <li>
   Team player with strong coordination skills
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join FutureTEC
  </strong>
 </p>
 <ul>
  <li>
   Work with an established regional IT services company
  </li>
  <li>
   Exposure to enterprise and commercial customers
  </li>
  <li>
   Clear sales structure and leadership support
  </li>
  <li>
   Opportunity for career growth into senior sales roles
  </li>
 </ul>
 <p>
 </p>
</div>


Search 10000+ It account manager jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 it account manager jobs Near Me

IT Sales Account Manager - Senior

IT Sales Account Manager - Senior

Enterprise Senior IT Sales Account Manager

Sales Account Manager

IT Supervisor - Contact Center & My Account

ROAMING ACCOUNT MANAGER

Sales Account Manager