it account manager

The Work Shop

IT Account Manager, Romsey £40K - £50K + Commission Are you an experienced and driven IT Infrastructure Technician with knowledge in Network Infrastructure, Cloud and Network? Would you like to make a transition into an Account Manager role? If so, an excellent opportunity has arisen for a dedicated an IT Account Manager to join a well-established company focused on empowering organisations with cutting-edge IT solutions that drive growth, efficiency, and success.The primary responsibility of the IT Account Manager is to manage and nurture relationships with an existing client base. The ideal candidate will have a strong understanding of IT solutions, excellent communication skills, and a passion for providing exceptional client service.Main duties of the IT Account Manager• Understand clients' business needs, challenges, and objectives to provide tailored IT solutions and services.• Regularly review and analyse client accounts to identify areas for improvement or expansion.• Generating new business with new and existing customers by building enduring relationships• Maintain accurate records of client interactions, transactions, and account status using CRM software.Key competences of the IT Account Manager• Knowledge of IT infrastructure sales is essential• Competency in providing IT solutions, products, and services (WAN, Cloud, Security, Microsoft)• Knowledge of Azure is highly desirable, but training can be provided • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.• Strategic thinking, problem-solving and prioritising skills.• Friendly and flexible approach towards colleagues and customers The IT Account Manager is a permanent and full-time role offering an annual salary up to £50K plus commission, healthcare scheme, pension and social events. The successful candidate will be expected to stay current with IT industry trends and developments, which is crucial for providing valuable insights to clients and maintaining a competitive edge in the market. If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and growing business, please APPLY NOW!

IT Account Manager

Peopleclick Learning

We are seeking a dynamic and experienced Sales Account Manager with sales and &amp; business development background to join our growing IT Consulting and Technical Products and staffing solutions team in the Middle East. As an Account Manager, you will play a key role in building and maintaining relationships with clients, ensuring they receive the best possible IT solutions and services tailored to their business needs.NOTE<ul><li>Experience with IT Services or consulting companies is a MUST ***</li></ul>RQUIREMENTS<ul><li>5+ years of Account management and business development experience in IT and Staffing industry</li><li>Experience working with large MNC and enterprise clients as well as IT services companies</li><li>Proven experience as an Account Manager in Middle East Staffing and IT industry.</li><li>Strong understanding of IT staffing, Products, Contracting, solutions, and trends.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to manage multiple clients and projects simultaneously.</li><li>Strong problem-solving skills and the ability to work independently.</li><li>Ability to negotiate and close deals effectively.</li><li>Knowledge of CRM tools and sales pipeline management.</li></ul>RESPONSIBILITIES<ul><li>Manage and develop relationships with new and existing clients .</li><li>Understand clients' Technical and staffing needs and work closely with the technical teams to deliver customized solutions.</li><li>Act as the main point of contact between clients and internal teams.</li><li>Conduct regular business reviews with clients to ensure satisfaction and identify areas for growth.</li><li>Collaborate with the sales and marketing teams to identify opportunities for upselling and cross-selling.</li><li>Negotiate contracts and ensure timely renewal of agreements.</li><li>Provide excellent customer service and support to resolve issues and maintain client satisfaction.</li><li>Keep up-to-date with the latest IT trends and solutions to offer expert advice to clients.</li></ul>Job Type: Full-timePay: BD300.000 - BD500.000 per monthExperience:<ul><li>IT Sales: 2 years (Required)</li><li>IT Accounting: 2 years (Required)</li><li>IT Consulting: 1 year (Required)</li></ul>

IT Sales Account Manager

iHorizons

<div>
 <ul>
 <li>
 This is in Qatar, and you will need to relocate to Qatar and we will Provide Visa and Travel Flight tickets
 
 
 </li>
 </ul>
 Job Responsibilities
 
 
 Sales Life Cycle Ownership
 
 
 <ul>
 <li>
 Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling and leveraging on other methods to contact the decision makers
 </li>
 <li>
 Be a trusted technology advisor to the target client to generate and qualify the right opportunities
 </li>
 <li>
 Ensure the customer&rsquo;s product requirements and expectations are managed and met by understanding the customer's business &amp; technology
 </li>
 <li>
 Work closely with the client in developing solutions, identifying the right technologies and in positioning iHorizons as the prime contender to win the deal
 </li>
 <li>
 Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal
 </li>
 <li>
 With a sales cycle, support senior management with market, account, competitor and bid intelligence information
 </li>
 <li>
 Independently handle negotiations and deal closure for small and mid-sized deals
 </li>
 <li>
 Provide the right inputs and support the Sales Manager in negotiating and closing large deals
 
 
 </li>
 </ul>
 Revenue Generation
 
 
 <ul>
 <li>
 Meet or exceed revenue targets by bringing in new customer logo&rsquo;s and cross/upselling to existing or allocated accounts
 </li>
 <li>
 Sell the range of iHorizons services assigned to the role holder
 </li>
 <li>
 Ensure that revenues generated are at acceptable gross margins
 
 
 </li>
 </ul>
 Customer Relation Management / Account Management
 
 
 <ul>
 <li>
 Act as a single point of contact for the customer always
 </li>
 <li>
 Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client&rsquo;s side as well as the market in which the client operates
 </li>
 <li>
 Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after sales support
 </li>
 <li>
 Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project
 </li>
 <li>
 Be involved from the project kickoff meeting until final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to assure and maintain customer satisfaction
 </li>
 <li>
 Drive account management and influence organizational engagement resulting in footprint expansion
 </li>
 <li>
 Generate and maintain a credible forecast for accounts, share this information
 
 
 </li>
 </ul>
 Upselling And Cross Selling
 
 
 <ul>
 <li>
 Prepare full account development plan to identify all customers' business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize business opportunity
 </li>
 <li>
 Identify and develop new leads from existing accounts
 </li>
 <li>
 Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell
 </li>
 <li>
 Promote all iHorizons products/ services as they become available
 </li>
 <li>
 Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business
 </li>
 <li>
 Prepare briefings on the business, technical and financial benefits of technology and collaborate with customers to develop customized solutions
 
 
 </li>
 </ul>
 General Account Administration
 
 
 <ul>
 <li>
 Support Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc
 </li>
 <li>
 Support Sales Operations team on contract renewals
 </li>
 <li>
 Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts
 </li>
 <li>
 Follow up on invoices and be responsible for payment collections
 </li>
 <li>
 Have full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure
 
 
 </li>
 </ul>
 CRM and Reporting
 
 
 <ul>
 <li>
 Use iHorizons CRM to log and update all activities and generate sales reports
 </li>
 <li>
 Provide other ad-hoc reports and analysis as required by the Sales Manager
 
 
 </li>
 </ul>
 Other Ongoing tasks
 
 
 <ul>
 <li>
 Visit major customers on regular basis, to strengthen relations and establish business opportunities
 </li>
 <li>
 Entertain customers as and when necessary, to build strong relationships with them
 </li>
 <li>
 Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies
 </li>
 <li>
 Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level
 </li>
 <li>
 Coordinate with Marketing Communications Coordinator on identifying and executing marketing opportunities
 </li>
 <li>
 Participate in trade shows and technology events to promote company products and develop leads
 
 
 </li>
 </ul>
 Educational Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business studies, Computer Sciences, or related field
 </li>
 <li>
 Minimum experience of 3 years in software sales is a must
 </li>
 <li>
 Experience in customized enterprise IT solution sales is mandatory
 </li>
 <li>
 Experience in sales within the &ldquo;Digital Transformation&rdquo; space is highly preferred
 </li>
 <li>
 Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory
 </li>
 <li>
 Hands-on experience with CRM software is a plus
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 0A5NHcb7PM
</div>

<div><ul><li>This is in Qatar, and you will need to relocate to Qatar and we will Provide Visa and Travel Flight tickets.</li></ul> 
Job Responsibilities 
Sales Life Cycle Ownership 
<ul><li>Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling and leveraging on other methods to contact the decision makers</li><li>Be a trusted technology advisor to the target client to generate and qualify the right opportunities</li><li>Ensure the customer&rsquo;s product requirements and expectations are managed and met by understanding the customer's business &amp; technology</li><li>Work closely with the client in developing solutions, identifying the right technologies and in positioning iHorizons as the prime contender to win the deal</li><li>Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal</li><li>With a sales cycle, support senior management with market, account, competitor and bid intelligence information</li><li>Independently handle negotiations and deal closure for small and mid-sized deals</li><li>Provide the right inputs and support the Sales Manager in negotiating and closing large deals</li></ul>
Revenue Generation 
<ul><li>Meet or exceed revenue targets by bringing in new customer logo&rsquo;s and cross/upselling to existing or allocated accounts</li><li>Sell the range of iHorizons services assigned to the role holder</li><li>Ensure that revenues generated are at acceptable gross margins</li></ul>
Customer Relation Management / Account Management 
<ul><li>Act as a single point of contact for the customer always</li><li>Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client&rsquo;s side as well as the market in which the client operates</li><li>Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after sales support</li><li>Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project</li><li>Be involved from the project kickoff meeting until final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to assure and maintain customer satisfaction</li><li>Drive account management and influence organizational engagement resulting in footprint expansion</li><li>Generate and maintain a credible forecast for accounts, share this information</li></ul>
Upselling And Cross Selling 
<ul><li>Prepare full account development plan to identify all customers' business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize business opportunity</li><li>Identify and develop new leads from existing accounts</li><li>Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell</li><li>Promote all iHorizons products/ services as they become available</li><li>Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business</li><li>Prepare briefings on the business, technical and financial benefits of technology and collaborate with customers to develop customized solutions.</li></ul>
General Account Administration 
<ul><li>Support Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc.</li><li>Support Sales Operations team on contract renewals</li><li>Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts</li><li>Follow up on invoices and be responsible for payment collections</li><li>Have full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure</li></ul>
CRM and Reporting 
<ul><li>Use iHorizons CRM to log and update all activities and generate sales reports</li><li>Provide other ad-hoc reports and analysis as required by the Sales Manager</li></ul>
Other Ongoing tasks 
<ul><li>Visit major customers on regular basis, to strengthen relations and establish business opportunities</li><li>Entertain customers as and when necessary, to build strong relationships with them</li><li>Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies</li><li>Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level</li><li>Coordinate with Marketing Communications Coordinator on identifying and executing marketing opportunities</li><li>Participate in trade shows and technology events to promote company products and develop leads</li></ul> 
Educational Qualification 
<ul><li>Bachelor&rsquo;s degree in business studies, Computer Sciences, or related field</li><li>Minimum experience of 3 years in software sales is a must</li><li>Experience in customized enterprise IT solution sales is mandatory</li><li>Experience in sales within the &ldquo;Digital Transformation&rdquo; space is highly preferred</li><li>Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory</li><li>Hands-on experience with CRM software is a plus</li></ul>
liMbU18P2l</div>

IT Sales Account Manager - KSA

<div><ul><li>This is in Qatar, and you will need to relocate to Qatar and we will Provide Visa and Travel Flight tickets.</li></ul> 
Job Responsibilities 
Sales Life Cycle Ownership 
<ul><li>Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling and leveraging on other methods to contact the decision makers</li><li>Be a trusted technology advisor to the target client to generate and qualify the right opportunities</li><li>Ensure the customer&rsquo;s product requirements and expectations are managed and met by understanding the customer's business &amp; technology</li><li>Work closely with the client in developing solutions, identifying the right technologies and in positioning iHorizons as the prime contender to win the deal</li><li>Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal</li><li>With a sales cycle, support senior management with market, account, competitor and bid intelligence information</li><li>Independently handle negotiations and deal closure for small and mid-sized deals</li><li>Provide the right inputs and support the Sales Manager in negotiating and closing large deals</li></ul>
Revenue Generation 
<ul><li>Meet or exceed revenue targets by bringing in new customer logo&rsquo;s and cross/upselling to existing or allocated accounts</li><li>Sell the range of iHorizons services assigned to the role holder</li><li>Ensure that revenues generated are at acceptable gross margins</li></ul>
Customer Relation Management / Account Management 
<ul><li>Act as a single point of contact for the customer always</li><li>Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client&rsquo;s side as well as the market in which the client operates</li><li>Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after sales support</li><li>Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project</li><li>Be involved from the project kickoff meeting until final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to assure and maintain customer satisfaction</li><li>Drive account management and influence organizational engagement resulting in footprint expansion</li><li>Generate and maintain a credible forecast for accounts, share this information</li></ul>
Upselling And Cross Selling 
<ul><li>Prepare full account development plan to identify all customers' business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize business opportunity</li><li>Identify and develop new leads from existing accounts</li><li>Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell</li><li>Promote all iHorizons products/ services as they become available</li><li>Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business</li><li>Prepare briefings on the business, technical and financial benefits of technology and collaborate with customers to develop customized solutions.</li></ul>
General Account Administration 
<ul><li>Support Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc.</li><li>Support Sales Operations team on contract renewals</li><li>Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts</li><li>Follow up on invoices and be responsible for payment collections</li><li>Have full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure</li></ul>
CRM and Reporting 
<ul><li>Use iHorizons CRM to log and update all activities and generate sales reports</li><li>Provide other ad-hoc reports and analysis as required by the Sales Manager</li></ul>
Other Ongoing tasks 
<ul><li>Visit major customers on regular basis, to strengthen relations and establish business opportunities</li><li>Entertain customers as and when necessary, to build strong relationships with them</li><li>Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies</li><li>Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level</li><li>Coordinate with Marketing Communications Coordinator on identifying and executing marketing opportunities</li><li>Participate in trade shows and technology events to promote company products and develop leads</li></ul> 
Educational Qualification 
<ul><li>Bachelor&rsquo;s degree in business studies, Computer Sciences, or related field</li><li>Minimum experience of 3 years in software sales is a must</li><li>Experience in customized enterprise IT solution sales is mandatory</li><li>Experience in sales within the &ldquo;Digital Transformation&rdquo; space is highly preferred</li><li>Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory</li><li>Hands-on experience with CRM software is a plus</li></ul>
n9PNLC3ZW0</div>

IT Sales Account Manager - Qatar

<div>
 <ul>
 <li>
 This is in Qatar, and you will need to relocate to Qatar and we will Provide Visa and Travel Flight tickets
 
 
 </li>
 </ul>
 Job Responsibilities
 
 
 Sales Life Cycle Ownership
 
 
 <ul>
 <li>
 Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling and leveraging on other methods to contact the decision makers
 </li>
 <li>
 Be a trusted technology advisor to the target client to generate and qualify the right opportunities
 </li>
 <li>
 Ensure the customer&rsquo;s product requirements and expectations are managed and met by understanding the customer's business &amp; technology
 </li>
 <li>
 Work closely with the client in developing solutions, identifying the right technologies and in positioning iHorizons as the prime contender to win the deal
 </li>
 <li>
 Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal
 </li>
 <li>
 With a sales cycle, support senior management with market, account, competitor and bid intelligence information
 </li>
 <li>
 Independently handle negotiations and deal closure for small and mid-sized deals
 </li>
 <li>
 Provide the right inputs and support the Sales Manager in negotiating and closing large deals
 
 
 </li>
 </ul>
 Revenue Generation
 
 
 <ul>
 <li>
 Meet or exceed revenue targets by bringing in new customer logo&rsquo;s and cross/upselling to existing or allocated accounts
 </li>
 <li>
 Sell the range of iHorizons services assigned to the role holder
 </li>
 <li>
 Ensure that revenues generated are at acceptable gross margins
 
 
 </li>
 </ul>
 Customer Relation Management / Account Management
 
 
 <ul>
 <li>
 Act as a single point of contact for the customer always
 </li>
 <li>
 Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client&rsquo;s side as well as the market in which the client operates
 </li>
 <li>
 Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after sales support
 </li>
 <li>
 Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project
 </li>
 <li>
 Be involved from the project kickoff meeting until final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to assure and maintain customer satisfaction
 </li>
 <li>
 Drive account management and influence organizational engagement resulting in footprint expansion
 </li>
 <li>
 Generate and maintain a credible forecast for accounts, share this information
 
 
 </li>
 </ul>
 Upselling And Cross Selling
 
 
 <ul>
 <li>
 Prepare full account development plan to identify all customers' business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize business opportunity
 </li>
 <li>
 Identify and develop new leads from existing accounts
 </li>
 <li>
 Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell
 </li>
 <li>
 Promote all iHorizons products/ services as they become available
 </li>
 <li>
 Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business
 </li>
 <li>
 Prepare briefings on the business, technical and financial benefits of technology and collaborate with customers to develop customized solutions
 
 
 </li>
 </ul>
 General Account Administration
 
 
 <ul>
 <li>
 Support Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc
 </li>
 <li>
 Support Sales Operations team on contract renewals
 </li>
 <li>
 Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts
 </li>
 <li>
 Follow up on invoices and be responsible for payment collections
 </li>
 <li>
 Have full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure
 
 
 </li>
 </ul>
 CRM and Reporting
 
 
 <ul>
 <li>
 Use iHorizons CRM to log and update all activities and generate sales reports
 </li>
 <li>
 Provide other ad-hoc reports and analysis as required by the Sales Manager
 
 
 </li>
 </ul>
 Other Ongoing tasks
 
 
 <ul>
 <li>
 Visit major customers on regular basis, to strengthen relations and establish business opportunities
 </li>
 <li>
 Entertain customers as and when necessary, to build strong relationships with them
 </li>
 <li>
 Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies
 </li>
 <li>
 Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level
 </li>
 <li>
 Coordinate with Marketing Communications Coordinator on identifying and executing marketing opportunities
 </li>
 <li>
 Participate in trade shows and technology events to promote company products and develop leads
 
 
 </li>
 </ul>
 Educational Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business studies, Computer Sciences, or related field
 </li>
 <li>
 Minimum experience of 3 years in software sales is a must
 </li>
 <li>
 Experience in customized enterprise IT solution sales is mandatory
 </li>
 <li>
 Experience in sales within the &ldquo;Digital Transformation&rdquo; space is highly preferred
 </li>
 <li>
 Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory
 </li>
 <li>
 Hands-on experience with CRM software is a plus
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 n9PNLC3ZW0
</div>

<div><ul><li>This is in Qatar, and you will need to relocate to Qatar and we will Provide Visa and Travel Flight tickets.</li></ul> 
Job Responsibilities 
Sales Life Cycle Ownership 
<ul><li>Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling and leveraging on other methods to contact the decision makers</li><li>Be a trusted technology advisor to the target client to generate and qualify the right opportunities</li><li>Ensure the customer&rsquo;s product requirements and expectations are managed and met by understanding the customer's business &amp; technology</li><li>Work closely with the client in developing solutions, identifying the right technologies and in positioning iHorizons as the prime contender to win the deal</li><li>Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal</li><li>With a sales cycle, support senior management with market, account, competitor and bid intelligence information</li><li>Independently handle negotiations and deal closure for small and mid-sized deals</li><li>Provide the right inputs and support the Sales Manager in negotiating and closing large deals</li></ul>
Revenue Generation 
<ul><li>Meet or exceed revenue targets by bringing in new customer logo&rsquo;s and cross/upselling to existing or allocated accounts</li><li>Sell the range of iHorizons services assigned to the role holder</li><li>Ensure that revenues generated are at acceptable gross margins</li></ul>
Customer Relation Management / Account Management 
<ul><li>Act as a single point of contact for the customer always</li><li>Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client&rsquo;s side as well as the market in which the client operates</li><li>Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after sales support</li><li>Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project</li><li>Be involved from the project kickoff meeting until final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to assure and maintain customer satisfaction</li><li>Drive account management and influence organizational engagement resulting in footprint expansion</li><li>Generate and maintain a credible forecast for accounts, share this information</li></ul>
Upselling And Cross Selling 
<ul><li>Prepare full account development plan to identify all customers' business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize business opportunity</li><li>Identify and develop new leads from existing accounts</li><li>Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell</li><li>Promote all iHorizons products/ services as they become available</li><li>Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business</li><li>Prepare briefings on the business, technical and financial benefits of technology and collaborate with customers to develop customized solutions.</li></ul>
General Account Administration 
<ul><li>Support Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc.</li><li>Support Sales Operations team on contract renewals</li><li>Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts</li><li>Follow up on invoices and be responsible for payment collections</li><li>Have full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure</li></ul>
CRM and Reporting 
<ul><li>Use iHorizons CRM to log and update all activities and generate sales reports</li><li>Provide other ad-hoc reports and analysis as required by the Sales Manager</li></ul>
Other Ongoing tasks 
<ul><li>Visit major customers on regular basis, to strengthen relations and establish business opportunities</li><li>Entertain customers as and when necessary, to build strong relationships with them</li><li>Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies</li><li>Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level</li><li>Coordinate with Marketing Communications Coordinator on identifying and executing marketing opportunities</li><li>Participate in trade shows and technology events to promote company products and develop leads</li></ul> 
Educational Qualification 
<ul><li>Bachelor&rsquo;s degree in business studies, Computer Sciences, or related field</li><li>Minimum experience of 3 years in software sales is a must</li><li>Experience in customized enterprise IT solution sales is mandatory</li><li>Experience in sales within the &ldquo;Digital Transformation&rdquo; space is highly preferred</li><li>Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory</li><li>Hands-on experience with CRM software is a plus</li></ul>
qtB8Wpr8c5</div>

Senior IT Sales Account Manager - Qatar

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