it administrator

Oman Hotels and Tourism Company SAOC

IT AdministratorA reputed hotel chain in Oman who own and operate hotels through international brand in different parts in Oman, looking for an IT Administrator to manage its IT activities for the hotels.&middot; Oversee hotel computer systems, servers, and networks to ensure uninterrupted operations.<ul><li>Provide IT assistance for guest-facing systems (Wi-Fi, in-room entertainment, booking platforms).</li><li>Implement and monitor security measures to protect guest data and hotel operations.</li><li>Manage hospitality property management systems (PMS), point-of-sale (POS), HRIS, OPERA , IDS and finance software.</li><li>Maintain and troubleshoot desktops, laptops, printers, telephony, and surveillance systems.</li><li>Train staff on IT systems, provide technical support, and ensure user, and support guest needs.</li><li>Coordinate with external IT service providers, negotiate maintenance contracts, negotiate and finalize Capex and manage licenses.</li><li>Ensure adherence to data protection laws and hospitality industry IT standards.</li></ul>&middot; Net working (LAN/WAN), server administration, cloud systems, PMS/POS integration.<ul><li>Experience in Acronis Backup is very essential.</li><li>Troubleshooting, system optimization, data reporting.</li><li>Implementing new technologies to enhance guest experience and streamline operations.</li></ul>&middot; Responsible for day-to-day IT operations, systems support, and technology strategy for the hotel.&middot; Network management, cybersecurity, guest IT support, staff training, hardware/software maintenance.&middot; Strong technical knowledge, problem-solving, communication, customer service orientation<ul><li>Strong knowledge of Windows Server administration.</li><li>English written/spoken fluently is a must, and demonstrate good communication skills</li><li>Ability to think critically and solve problems</li><li>Work autonomously and show a good capacity to plan your activities</li><li>Achieving defined objectives in time</li><li>Capability to work under pressure</li><li>Education:</li><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>Experience:</li><li>5+ years of experience in IT management Hospitality ( Hotel) or a similar role.</li><li>Proven experience in managing IT infrastructure and services.</li><li>Experience with IT budgeting, vendor management, and contract negotiation.</li></ul>Job Type: Full-timeWork Location: In person

IT Administrator

Yatsudoki Chateraise

Key Responsibilities<ul><li>Provide the first level hardware and software support (operating system, MS-office, basic network troubleshooting, hardware, and peripherals), including desk-side or remote technical support for user escalations received through phone calls or emails</li><li>Configure and deploy desktop/laptop hardware and software, contributing to the proper installation, maintenance and disposal of desktop computers and printers; deploy operating system, application security patches and anti-virus updates as required.</li><li>Support the users at INDEX with new accounts, email addresses, passwords and provides other privileges as mentioned in the IT policy of INDEX; troubleshoot and configure the equipment and software for new users, installing and configuring the software appropriate for employees and preparing the equipment for regular usage</li><li>Coordinate with the HR with regards to installing new hardware and peripheral components such as monitors, keyboards, printers, and drivers for end users at their premises</li><li>Create transparent maintenance schedule which organizes the required monthly maintenance needed on user&rsquo;s machines</li><li>Manage the Helpdesk telephone support service for any IT systems and receive calls from users across INDEX; follow up, regularly, with end users to ensure issue has been resolved</li><li>Participate in the organization wide technology enhancement projects by supporting and installing the necessary hardware/software</li><li>Assist in performing user migration to new software or to updated software versions, ensuring system integrity in the migration process</li><li>Assist users in using IT resources efficiently, hence improving INDEX efficiency maintaining a service which is in line with the IT strategy and IT Projects plan</li><li>Implement new software to enhance the ability of troubleshooting problems and streamlining IT responsiveness and assistance</li><li>Log and record employee queries and analyses support request database to identify trends and underlying problems</li><li>Provides statistical data and reporting on regular and ad-hoc basis for management and key departments</li><li>Provide enhancement request feedback to IT regarding technology environment and customer needs through the defined processes</li><li>Repair equipment and keep records of all equipment coming in and going out of IT department for maintenance</li><li>Ensure the effective and timely resolution of technical customer problems; keep customers informed of the status of their request and finally informing the service desk with status of calls and solutions, post completion</li><li>Administer INDEX virtual &amp; physical servers and systems</li><li>Manage on premise and offsite system backups</li><li>Manage the IT Assets and allow better management of the IT equipment all over the year by doing annual round checks to the entire assets and ensuring to update the Asset system accordingly.</li><li>Manage the IT Disposal Process of outdated equipment.</li><li>Allow better management to control over the IT running equipment such as Flash memories, Mouse and Keyboards, IT cables etc.</li><li>Manage the Telephone system and VOIP solution while taking care to meet the telecom requirements.</li><li>Manage the CCTV and Access Control devices and solution across all business areas.</li><li>Manage Office 365 administration and allow best methodology of monitoring Microsoft Licensing.</li><li>Manage Disaster Recovery on premise.</li><li>Deploy cost effective solutions controls over printers/copiers</li><li>Develop IT manuals, guides &amp; documentations when required</li><li>Contribute to the development of department policies &amp; procedures</li><li>Support INDEX external events when necessary</li><li>Conduct IT training for INDEX Holding members in collaboration with the HR department</li></ul>Required Experience and Qualification<ul><li>Degree in IT related discipline Computer Science or equivalent and additional professional technical training/certifications in IT System Administration and Network Engineering practice.</li><li>Certification in Microsoft Administration, Cisco Administration, or other hardware support certifications, and hands-on experience associated with System Administration.</li><li>Minimum 3 years of IT experience in IT Administrations, and Networking management.</li><li>Demonstrate knowledge of IT Systems Administration standards and their applications.</li><li>Exposure with the latest technology and research background will be an added advantage.</li><li>Good project management skills.</li><li>Excellent communication skills in English, both written and oral. Arabic language is an advantage.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Have your worked both in Windows and Apple adminstration?</li><li>What is your salary expectation in AED?</li><li>How many years of experience do you have in IT Administration and Networking management</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>License/Certification:<ul><li>Certification in Microsoft Administration (Preferred)</li><li>UAE Driving License (Required)</li></ul>Work Location: In person

Consumer Cellular

<div><div>Associate IT Administrator (260271)</div><div>
Job Summary 
The Associate IT Administrator assists with IT Services support across one of the Services areas: Systems and DR, Networking and Security, or DevOps. This role requires close collaboration with other IT Services Teams to ensure reliable and timely delivery of practical technical solutions. The role is that of a technical contributor, works collaboratively with other team members, and is responsible for delivering solutions that meet the needs of the business. The strength of the role is to be an implementer across a wide range of areas for the team and has the expectation implement policies, procedures and processes that meet the organizational standards for quality and timeliness.
You will need to reside within 50 miles of our Corporate Headquarters in Scottsdale, AZ as this role has the option of hybrid or onsite.
Summary of Essential Job Functions:<ul><li>
Dependent on Team<ul><li>
Systems Services &amp; DR<ul><li>
Monitor and maintain all mission critical infrastructure, systems and applications</li><li>
Promote continuous improvement of systems, virtualization, and server infrastructure</li><li>
Evaluate and remediate any technology, process, or resourcing risks</li></ul></li><li>
Network &amp; Security<ul><li>
Provide 1st tier networking support; by implementing standard changes, troubleshooting and providing corrective actions to resolve networking problems</li><li>
Assist with managing all corporate networking infrastructure</li><li>
Assist with build-out and rollout of network automation</li></ul></li><li>
DevOps<ul><li>
Focus on build and release management and provide support for the deployment pipeline</li><li>
Assist the DevOps Engineers to ensure an automated deployment pipeline is successful all the way through to production.</li></ul></li></ul></li><li>
Management/Teamwork<ul><li>
Implement processes and procedures for supporting all departments and business units across the organization</li><li>
Foster positive relationships with end-users, internal teams and drive customer satisfaction</li><li>
Assist team with daily tasks, prioritization, and triage, and troubleshooting</li><li>
Work with IT Manager and Senior Administrators and Engineers to build, support, maintain all systems infrastructure</li><li>
Maintain up-to-date inventory of all IT Services related equipment, software, and licenses</li><li>
Communicate effectively and keep all stakeholders informed and consulted where appropriate</li><li>
Ensure that all tools and processes are documented and checked into version control, treating infrastructure and deployments as code</li><li>
Provide support after hours for maintenance windows, as needed</li></ul></li></ul> 
Works under the direction of more senior administrators and engineers, and reports to the IT Manager.</div><div> 
Requirements<ul><li>
Typical incumbent will have 2+ years&rsquo; of progressive work experience.</li><li>
Ability to effectively communicate and troubleshoot with non-technical end users across all levels of the organization while maintaining both a sense of urgency, and a calm and professional demeanor.</li><li>
Maintain CCI Core Values when performing job functions and when interacting with CCI staff and partners.</li><li>
Willingness and ability to learn and adapt to rapid changes.</li><li>
Strong communication and interpersonal skills with the ability to effectively listen and communicate information in a clear and concise manner.</li><li>
Ability to Plan, organize, and coordinate work to meet established deadlines and accommodate rapidly changing priorities.</li><li>
Must be team-oriented, possess a positive attitude, and work well with others.</li><li>
Some night and weekend work required, rotating on-call responsibility.</li></ul> 
Preferred Qualifications<ul><li>
Prior work experience (preferred) and proven knowledge to related tools/tasks (certifications).</li><li>
Bachelors or Associate technical degree in Computer Science, Information Systems or related discipline, or equivalent relevant experience preferred in addition to the minimum experience.</li><li>
Strong attendance record at Consumer Cellular (or equivalent).</li></ul> 
About Consumer Cellular 
Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI). Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through more than 50 company-owned neighborhood stores, online at ConsumerCellular.com, by telephone at (888) 345-5509, and at leading retailers including Target and Walmart. Connect with Consumer Cellular on Facebook, Instagram, and Youtube. for tutorials, features, applications, and company news. 
Pay &amp; Benefits Data (in accordance with the Equal Pay and Opportunities Act) 
<ul><li>
Minimum Salary: $69,300</li><li>
Maximum Salary: $93,450</li></ul>
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing. 
<ul><li>
Competitive base pay with potential for shift differential, overtime and bonus pay</li><li>
Medical insurance (98% company-paid for full-time employee only coverage)</li><li>
Dental and Vision insurance (100% company-paid for full-time employee only coverage)</li><li>
401(k) company match of 100% up to 6% of your pay</li><li>
Discounted Consumer Cellular wireless phone plan for employees</li><li>
Paid Time Off (PTO) available following a 30-day waiting period*</li><li>
6 company-paid holidays plus 16 hours of floating holiday accrual per year</li><li>
Flexible Spending Accounts (FSA) for health care and dependent care expenses</li><li>
Life and AD&amp;D insurance equal to 1x your annual earnings (100% company-paid)</li><li>
Long-Term Disability insurance (100% company-paid)</li><li>
Employee Assistance Program (100% company-paid)</li><li>
Education reimbursement</li><li>
Employee rewards program</li></ul><ul><li>Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions.</li></ul> 
Pre-employment background check and drug screen is required.</div><div> 
Primary Location: United States-Arizona-Phoenix 17500 North Black Canyon Hwy 17500 North Black Canyon Hwy Phoenix 85053</div><div>
Job: Information Technology</div><div>
Schedule: Full-time</div><div>
Travel: No</div><div>
Job Posting: Apr 13, 2026</div><div>
Unposting Date: Apr 19, 2026</div></div>

Associate IT Administrator

AutoRABIT Holding Inc.

<div>AutoRABIT Profile 
AutoRABIT is a leader in DevOps and CI/CD for SaaS platforms such as Salesforce. Its metadata-aware platform enables reliable Release Management, Version Control, and Backup &amp; Recovery. Designed for scalability and enterprise-grade performance, AutoRABIT supports the full DevOps lifecycle and helps organizations accelerate development in complex environments. Headquartered in California, USA, AutoRABIT is well-positioned for continued growth. 
 
Role Summary 
The Junior IT Administrator supports daily IT operations, end-user systems, and identity management across the organization. This role focuses on providing first-line technical support, assisting with device and account management, and ensuring smooth onboarding and access to company systems. The position works under the guidance of senior IT staff and contributes to maintaining a secure, scalable, and reliable IT environment. 
 
Key Responsibilities 
End-User Systems &amp; Device Management<ul><li>
Provision, configure, and maintain company laptops and desktops (Windows &amp; macOS)</li><li>
Support onboarding and offboarding processes (device setup, access, asset tracking, and shipment coordination)</li><li>
Assist with endpoint management using MDM tools (JumpCloud)</li><li>
Manage hardware inventory, including preparation, packaging, and coordination of device shipments to remote employees</li><li>
Troubleshoot hardware, OS, and standard application issues</li></ul> 

IT Operations &amp; Support<ul><li>
Provide L1 support through the Helpdesk ticketing system</li><li>
Troubleshoot and resolve common IT issues (access, software, devices, connectivity)</li><li>
Escalate complex issues to L2/L3 engineers as needed</li><li>
Ensure timely communication and resolution for end users</li></ul> 

Identity &amp; Access Management<ul><li>
Create, modify, and deactivate user accounts across systems (Microsoft 365, JumpCloud, Atlassian, etc.)</li><li>
Assign and manage access based on defined policies</li><li>
Assist with SSO and MFA setup and troubleshooting</li><li>
Support user lifecycle management processes</li></ul> 

Cloud &amp; SaaS Support<ul><li>
Assist in administration of cloud platforms (Azure and SaaS tools)</li><li>
Support user-level operations and access troubleshooting</li><li>
Help monitor system health and report issues to senior team members</li></ul> 

Security &amp; Compliance<ul><li>
Follow IT security policies and best practices</li><li>
Assist with patching, MFA enforcement, and endpoint compliance</li><li>
Support incident response by gathering information and escalating issues</li><li>
Participate in audit preparation and compliance tasks</li></ul> 

Documentation &amp; Asset Management<ul><li>
Maintain and update IT documentation (runbooks, onboarding guides, procedures)</li><li>
Track IT assets and maintain accurate inventory records</li><li>
Follow established IT standards and processes</li></ul> 

Vendor &amp; Team Collaboration<ul><li>
Coordinate with vendors for hardware/software support issues</li><li>
Coordinate device shipments and returns with logistics providers and internal stakeholders</li><li>
Collaborate with internal teams (HR, Finance, Engineering) for onboarding and IT needs</li><li>
Continuously learn and improve technical skills with guidance from senior team members</li></ul> 

Required Qualifications<ul><li>
1&ndash;3 years of experience in IT Support, Helpdesk, or Junior IT Administration</li><li>
Basic experience with Windows and macOS administration</li><li>
Familiarity with MDM tools (e.g., JumpCloud or similar)</li><li>
Understanding of identity and access management concepts (SSO, MFA)</li><li>
Experience with Microsoft 365 and common SaaS tools</li><li>
Basic networking knowledge (DNS, VPN, Wi-Fi troubleshooting)</li><li>
Strong troubleshooting and communication skills</li><li>
Ability to work in a fast-paced, global environment</li><li>
Must adhere to set internal controls</li></ul> 

Nice to Have<ul><li>
Exposure to Azure or other cloud platforms</li><li>
Familiarity with Atlassian tools (Jira, Confluence)</li><li>
Basic scripting knowledge (PowerShell, Bash, or Python)</li><li>
Experience supporting remote or distributed teams</li></ul> 

Education<ul><li>
Bachelor&rsquo;s degree in Information Technology or related field (preferred)</li></ul> 

Additional Considerations<ul><li>
Role may involve handling, packaging, and preparing IT equipment for shipment and deployment</li><li>
Ability to manage operational and hands-on IT tasks in a fast-paced environment</li><li>
Primary working hours align with Pacific Time (9:00 AM &ndash; 6:00 PM PT), with flexibility required outside standard hours as needed</li><li>
We are actively seeking candidates who reside in the following states: California, Washington, Idaho, Arizona, or Colorado</li></ul> 

Must be a US citizen/permanent resident of the US, and capable of obtaining a Government Security clearance if required and live and work from the US. Green card holders qualify, but H1B or other work visa holders do not qualify for this role. 
 
Salary range for the role is $60,000 to $70,000 per year, depending on experience. 
 
THIS IS A 100% REMOTE JOB 

MNogsfyGmY</div>

Junior IT Administrator

Embla Medical

<div>
 
 About Us
 
 
 
 At
 
 Embla Medical
 
 , we are a purpose-driven company dedicated to improving people&rsquo;s mobility through the delivery of Prosthetics, Neuro Orthotics, Bracing &amp; Supports and Patient Care. We do this with compassion and innovation, from how we design our award-winning mobility solutions to how we operate our network of patient care clinics.
 
 
 We are dedicated to providing the best possible care to our patients to help them live Life Without Limitations.
 
 
 
 About The Role
 
 
 
 Provide IT Help Desk Support to office based and remote employee population relative to any IT functionality.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Answer questions or resolve computer problems for employees in person, via telephone, via email, via remote tool for external employees.
 </li>
 <li>
 Assemble, install, repair and update all laptops, desktops, mobile equipment (Apple IPads and IPhones) and peripherals
 </li>
 <li>
 Monitor network connectivity and systems and proactively resolve problems
 </li>
 <li>
 Installing and configuring client software
 </li>
 <li>
 Provide training to staff on the use of office technology
 </li>
 <li>
 Work with other sites on integration and other network issues
 </li>
 <li>
 Monitor and manage all help desk tickets in a timely and service oriented manner
 </li>
 <li>
 All employees must be aware, have knowledge and shall have received general training in Quality requirements of &Ouml;ssur. Training takes place in the Onboarding process and in New Employee Orientation. More specific Quality training is job specific.
 </li>
 <li>
 All training related to the quality management system is done in accordance to the Training Management Process (QM1681).
 </li>
 <li>
 Exercises good use of company funds and property within the set guidelines.
 </li>
 <li>
 Maintains an honest and professional attitude as the company&rsquo;s representative at all times.
 </li>
 <li>
 Contributes to a safe working environment by maintaining own workspace and reporting any potential hazards.
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 At least 2 years of previous experience with PC hardware and printer troubleshooting
 </li>
 <li>
 Ability to support Windows 7, 10 and 11, Office 365
 </li>
 <li>
 Solid understanding of TCP/IP, DHCP, DNS, Active Directory services, group policy and VPN technologies
 </li>
 <li>
 Ability to support Citrix Workspace
 </li>
 <li>
 Strong customer service and troubleshooting skills
 </li>
 <li>
 Ability to learn new software applications quickly
 </li>
 <li>
 Ability to support Microsoft Office365 applications.
 </li>
 <li>
 Experience with Windows Terminal Server and/or Citrix
 </li>
 <li>
 Develop and demonstrate an understanding of customer and business needs
 </li>
 <li>
 Have strong communication skills, both verbal and written
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 ERP, Warehouse, and/or Manufacturing experience
 </li>
 <li>
 Contact Center experience
 </li>
 <li>
 Telephony/PBX experience
 </li>
 <li>
 A+, Network+, MCP
 </li>
 <li>
 Mobile IT equipment service experience (Apple iPads and iPhones)
 
 
 </li>
 </ul>
 
 Why You&rsquo;ll Feel Good Working Here
 
 
 
 Join our team if you want to make a lasting impact; we will support you along the way.
 
 
 <ul>
 <li>
 Global organization with a network of employees around the world
 </li>
 <li>
 We believe in the importance of people&rsquo;s growth and development
 </li>
 <li>
 At Embla Medical we celebrate different ideas, perspectives and backgrounds
 </li>
 <li>
 Joining Embla Medical is not just taking a job, patients we care for depend on us to help them get back their freedom and livelihood
 </li>
 <li>
 Competitive Compensation Packages
 </li>
 <li>
 Medical, Dental, and Vision Benefits
 </li>
 <li>
 401(k) Retirement Plan with employer matching contribution
 </li>
 <li>
 9 paid holidays
 </li>
 <li>
 13 vacation days, birthday and two (2) volunteer day
 </li>
 <li>
 8 sick days within your first year of employment
 </li>
 <li>
 Paid Parental Bonding
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or Lifting as required to file documents or store materials throughout the work day. Proper lifting techniques required. May include lifting up to 25 pounds for files, computer printouts on occasion.
 
 
 The US base pay range for this full-time position is $31.46 - $38.88 + benefits + bonus. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire pay rates. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
 
 
 Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
 
 
 Embla Medical is committed to sustainable business practices and renowned for positively impacting people&lsquo;s health and well-being
 
 
 
 Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job.
 
 
 
 
 Embla Medical's equal opportunity policy prohibits all discrimination (based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical disability, mental disability, military service, pregnancy, child birth or related medical condition, actual or perceived sexual orientation, or any other consideration made unlawful by local laws around the world).
 
 
 
 
 Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any emplo yee of Embla Medical, including supervisors and co-workers.
 
 
 
 
 Important Warning:
 
 Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website.
</div>

AutoRABIT

<div>
 
 
 
 
 AutoRABIT Profile
 
 
 
 
 
 
 AutoRABIT is a leader in DevOps and CI/CD for SaaS platforms such as Salesforce. Its metadata-aware platform enables reliable Release Management, Version Control, and Backup &amp; Recovery. Designed for scalability and enterprise-grade performance, AutoRABIT supports the full DevOps lifecycle and helps organizations accelerate development in complex environments. Headquartered in California, USA, AutoRABIT is well-positioned for continued growth.
 
 
 
 
 
 
 
 Role Summary
 
 
 
 
 
 
 The Junior IT Administrator supports daily IT operations, end-user systems, and identity management across the organization. This role focuses on providing first-line technical support, assisting with device and account management, and ensuring smooth onboarding and access to company systems. The position works under the guidance of senior IT staff and contributes to maintaining a secure, scalable, and reliable IT environment.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 End-User Systems &amp; Device Management
 
 
 
 <ul>
 <li>
 
 
 
 Provision, configure, and maintain company laptops and desktops (Windows &amp; macOS)
 
 
 
 </li>
 <li>
 
 
 
 Support onboarding and offboarding processes (device setup, access, asset tracking, and shipment coordination)
 
 
 
 </li>
 <li>
 
 
 
 Assist with endpoint management using MDM tools (JumpCloud)
 
 
 
 </li>
 <li>
 
 
 
 Manage hardware inventory, including preparation, packaging, and coordination of device shipments to remote employees
 
 
 
 </li>
 <li>
 
 
 
 Troubleshoot hardware, OS, and standard application issues
 
 
 
 
 </li>
 </ul>
 
 
 
 
 IT Operations &amp; Support
 
 
 
 
 <ul>
 <li>
 
 
 
 Provide L1 support through the Helpdesk ticketing system
 
 
 
 </li>
 <li>
 
 
 
 Troubleshoot and resolve common IT issues (access, software, devices, connectivity)
 
 
 
 </li>
 <li>
 
 
 
 Escalate complex issues to L2/L3 engineers as needed
 
 
 
 </li>
 <li>
 
 
 
 Ensure timely communication and resolution for end users
 
 
 
 
 </li>
 </ul>
 
 
 
 
 Identity &amp; Access Management
 
 
 
 
 <ul>
 <li>
 
 
 
 Create, modify, and deactivate user accounts across systems (Microsoft 365, JumpCloud, Atlassian, etc.)
 
 
 
 </li>
 <li>
 
 
 
 Assign and manage access based on defined policies
 
 
 
 </li>
 <li>
 
 
 
 Assist with SSO and MFA setup and troubleshooting
 
 
 
 </li>
 <li>
 
 
 
 Support user lifecycle management processes
 
 
 
 
 </li>
 </ul>
 
 
 
 
 Cloud &amp; SaaS Support
 
 
 
 
 <ul>
 <li>
 
 
 
 Assist in administration of cloud platforms (Azure and SaaS tools)
 
 
 
 </li>
 <li>
 
 
 
 Support user-level operations and access troubleshooting
 
 
 
 </li>
 <li>
 
 
 
 Help monitor system health and report issues to senior team members
 
 
 
 
 </li>
 </ul>
 
 
 
 
 Security &amp; Compliance
 
 
 
 
 <ul>
 <li>
 
 
 
 Follow IT security policies and best practices
 
 
 
 </li>
 <li>
 
 
 
 Assist with patching, MFA enforcement, and endpoint compliance
 
 
 
 </li>
 <li>
 
 
 
 Support incident response by gathering information and escalating issues
 
 
 
 </li>
 <li>
 
 
 
 Participate in audit preparation and compliance tasks
 
 
 
 
 </li>
 </ul>
 
 
 
 
 Documentation &amp; Asset Management
 
 
 
 
 <ul>
 <li>
 
 
 
 Maintain and update IT documentation (runbooks, onboarding guides, procedures)
 
 
 
 </li>
 <li>
 
 
 
 Track IT assets and maintain accurate inventory records
 
 
 
 </li>
 <li>
 
 
 
 Follow established IT standards and processes
 
 
 
 
 </li>
 </ul>
 
 
 
 
 Vendor &amp; Team Collaboration
 
 
 
 
 <ul>
 <li>
 
 
 
 Coordinate with vendors for hardware/software support issues
 
 
 
 </li>
 <li>
 
 
 
 Coordinate device shipments and returns with logistics providers and internal stakeholders
 
 
 
 </li>
 <li>
 
 
 
 Collaborate with internal teams (HR, Finance, Engineering) for onboarding and IT needs
 
 
 
 </li>
 <li>
 
 
 
 Continuously learn and improve technical skills with guidance from senior team members
 
 
 
 
 </li>
 </ul>
 
 
 
 
 Required Qualifications
 
 
 
 
 <ul>
 <li>
 
 
 
 1&ndash;3 years of experience in IT Support, Helpdesk, or Junior IT Administration
 
 
 
 </li>
 <li>
 
 
 
 Basic experience with Windows and macOS administration
 
 
 
 </li>
 <li>
 
 
 
 Familiarity with MDM tools (e.g., JumpCloud or similar)
 
 
 
 </li>
 <li>
 
 
 
 Understanding of identity and access management concepts (SSO, MFA)
 
 
 
 </li>
 <li>
 
 
 
 Experience with Microsoft 365 and common SaaS tools
 
 
 
 </li>
 <li>
 
 
 
 Basic networking knowledge (DNS, VPN, Wi-Fi troubleshooting)
 
 
 
 </li>
 <li>
 
 
 
 Strong troubleshooting and communication skills
 
 
 
 </li>
 <li>
 
 
 
 Ability to work in a fast-paced, global environment
 
 
 
 </li>
 <li>
 
 
 
 Must adhere to set internal controls
 
 
 
 
 </li>
 </ul>
 
 
 
 
 Nice to Have
 
 
 
 
 <ul>
 <li>
 
 
 
 Exposure to Azure or other cloud platforms
 
 
 
 </li>
 <li>
 
 
 
 Familiarity with Atlassian tools (Jira, Confluence)
 
 
 
 </li>
 <li>
 
 
 
 Basic scripting knowledge (PowerShell, Bash, or Python)
 
 
 
 </li>
 <li>
 
 
 
 Experience supporting remote or distributed teams
 
 
 
 
 </li>
 </ul>
 
 
 
 
 Education
 
 
 
 
 <ul>
 <li>
 
 
 
 Bachelor&rsquo;s degree in Information Technology or related field (preferred)
 
 
 
 
 </li>
 </ul>
 
 
 
 
 Additional Considerations
 
 
 
 
 <ul>
 <li>
 
 
 
 Role may involve handling, packaging, and preparing IT equipment for shipment and deployment
 
 
 
 </li>
 <li>
 
 
 
 Ability to manage operational and hands-on IT tasks in a fast-paced environment
 
 
 
 </li>
 <li>
 
 
 
 Primary working hours align with Pacific Time (9:00 AM &ndash; 6:00 PM PT), with flexibility required outside standard hours as needed
 
 
 
 </li>
 <li>
 
 We are actively seeking candidates who reside in the following states:
 
 California, Washington, Idaho, Arizona, or Colorado
 
 
 
 </li>
 </ul>
 
 
 Must be a US citizen/permanent resident of the US, and capable of obtaining a Government Security clearance if required and live and work from the US. Green card holders qualify, but H1B or other work visa holders do not qualify for this role.
 
 
 
 
 Salary range for the role is $60,000 to $70,000 per year, depending on experience.
 
 
 THIS IS A 100% REMOTE JOB
 
 
 
 &nbsp;
</div>

Stride, Inc.

<div>Job Description
The Regional Information Technology (IT) Administrator will be responsible for managing and maintaining endpoint devices, ensuring their security, performance, and reliability. This role involves deploying, configuring, and troubleshooting endpoint solutions, as well as implementing policies and procedures to optimize endpoint management. This role supports one or more schools (virtual or hybrid) in one or more geographic regions and serves as the primary contact for technology services being provided to the schools
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions<ul><li>
Manage all aspects of schools&rsquo; network infrastructure, (servers, switches, firewalls, storage, etc.) to ensure devices remain current, supported, and performing to meet the demands of the schools. Includes proactive tracking, planning and purchasing, installing, deploying, updating, repairing, etc.</li><li>
Manage vendor relationships for outsourced systems and services, e.g., security, remote backups, VOIP phone services, internet service providers, etc.</li><li>
Perform software and hardware installation for both onsite employees and remote school staff.</li><li>
Maintain asset control for all school and corporate assets in the field, including managing lifecycle replacements of all IT assets, including certified destruction.</li><li>
Use a centralized inventory management system, responsible for maintaining an up-to-date, auditable inventory of all technology assets for assigned schools.</li><li>
Partner with school management and Stride finance to establish annual budgets and control technology costs.</li><li>
Complete all tickets escalated from the Stride IT Service Desk.</li><li>
Provide 24/7/365 on-call support when warranted.</li><li>
Perform troubleshooting and problem analysis for the purpose of diagnosing, repairing and/or replacing equipment.</li><li>
Report and escalate system issues to the Manager, Regional Technology as appropriate.</li><li>
Proactively identify recurring technology issues for further address by management.</li><li>
Travel onsite when required</li></ul>
Supervisory Responsibilities: This position has no formal supervisory responsibilities.
REQUIRED QUALIFICATIONS:<ul><li>
Three (3) years of relevant experience</li><li>
Experience with Microsoft 365 Admin Center, Intune, and Entra ID</li><li>
Experience with Microsoft Windows 11 OS</li><li>
Understanding and proficiency in computer networking</li><li>
Understanding of and proficiency in computer hardware and software</li><li>
Ability to work independently and with minimal supervision</li><li>
Ability to travel approximately 20% of the time</li><li>
Ability to support business productivity tools such as Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.)</li><li>
Intermediate, practical ability to support end user use of business productivity tools such as Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.).</li><li>
Proficiency in ability to support website navigation</li><li>
Ability to clear background check</li></ul>
Certificates and Licenses: None required.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
This is a home-based position. Applicants must reside in the state of Ohio</li></ul>
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is &ldquo;at-will&rdquo; as governed by the law of the state where the employee works. It is further understood that the &ldquo;at-will&rdquo; nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
Compensation &amp; Benefits: Stride, Inc. considers a person&rsquo;s education, experience, and qualifications, as well as the position&rsquo;s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee&rsquo;s salary level. Salaries will differ based on these factors, the position&rsquo;s level and expected contribution, and the employee&rsquo;s benefits elections.
We anticipate the salary range to be $53,944.50 to $72,000. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual&rsquo;s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.
Job Type
Regular
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is &ldquo;at-will&rdquo; as governed by the law of the state where the employee works. It is further understood that the &ldquo;at-will&rdquo; nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.</div>

Regional IT Administrator

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