it administrator

Confidential

Role Description:hiring a skilled Administrator to manage our IT infrastructure, support internal teams and clients, and maintain the security and performance of our systems. The ideal candidate will be proactive, technically strong, and capable of managing both network and server environments.&nbsp;Key Responsibilities:<ul><li>Set up and manage company networks and servers</li><li>Provide technical support to internal teams and external clients</li><li>Manage and maintain call center systems and software</li><li>Ensure data security and regular server/network backups</li><li>Monitor and secure the company's network and server environments</li><li>Troubleshoot system issues and ensure uptime and performance</li><li>Implement IT best practices and security protocols</li></ul>&nbsp;Requirements:<ul><li>Proven experience in IT administration, networking, and server management</li><li>Strong knowledge of Windows/Linux servers and network configurations</li><li>Experience managing VoIP or call center systems</li><li>Familiarity with firewalls, backups, and cybersecurity tools</li><li>Strong problem-solving skills and ability to work independently</li><li>Good communication skills for supporting users and teams</li></ul>&nbsp;Preferred Qualifications:<ul><li>Certifications such as CCNA, MCSA, or equivalent are a plus</li><li>Experience with cloud-based systems and remote support tools</li><li>Knowledge of backup/recovery tools and disaster recovery planning</li></ul>&nbsp;

IT Administrator

Rocky Real Estate Brokerage LLC

Job Summary:The IT Support Executive is responsible for providing technical support and assistance to end-users within an organization. This includes installing, configuring, and troubleshooting hardware, software, networks, and systems to ensure optimal performance and minimal downtime. The ideal candidate should have strong problem-solving skills, a customer-oriented mindset, and the ability to communicate technical information clearly to non-technical users.Key Responsibilities:Technical Support:<ul><li>Provide first and second-level support for desktops, laptops, printers, and mobile devices.</li><li>Troubleshoot hardware and software issues via phone, email, remote access, or in person.</li><li>Set up and configure new hardware and software for users.</li></ul>User Assistance:<ul><li>Respond to support tickets in a timely and professional manner.</li><li>Assist users with issues related to email, applications, VPN, internet access, etc.</li><li>Train employees on software and system usage when needed.</li></ul>Network &amp; Systems Support:<ul><li>Monitor network and system performance.</li><li>Assist in resolving network connectivity issues.</li><li>Support IT infrastructure including LAN/WAN, Wi-Fi, and server environments under the supervision of senior staff.</li></ul>Installation &amp; Configuration:<ul><li>Install operating systems, applications, and system upgrades.</li><li>Configure new user accounts, permissions, and passwords in Active Directory or other systems.</li></ul>Maintenance &amp; Documentation:<ul><li>Perform routine maintenance tasks such as updates, patches, and backups.</li><li>Document issues, resolutions, and procedures for future reference.</li><li>Maintain inventory records for hardware, software licenses, and other IT assets.</li></ul>Security &amp; Compliance:<ul><li>Follow and enforce IT policies and procedures, especially related to cybersecurity.</li><li>Support compliance efforts such as software license audits and data protection regulations.</li></ul>Qualifications:Education:<ul><li>Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, or a related field (preferred)</li></ul>Certifications (optional but advantageous):<ul><li>CompTIA A+, Network+</li><li>Microsoft Certified: Modern Desktop Administrator Associate</li><li>ITIL Foundation</li><li>Cisco CCNA</li></ul>Experience:<ul><li>1&ndash;3 years in an IT support or helpdesk role</li><li>Experience with Windows OS, Microsoft 365, basic networking, and troubleshooting tools</li></ul>Skills:<ul><li>Strong technical troubleshooting abilities</li><li>Excellent communication and interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Familiarity with ticketing systems (e.g., ServiceNow, Jira, Freshdesk)</li><li>Understanding of cybersecurity basics</li></ul>Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per month

INDEX Integrated Platform Company

Key Responsibilities<ul><li>Provide the first level hardware and software support (operating system, MS-office, basic network troubleshooting, hardware, and peripherals), including desk-side or remote technical support for user escalations received through phone calls or emails</li><li>Configure and deploy desktop/laptop hardware and software, contributing to the proper installation, maintenance and disposal of desktop computers and printers; deploy operating system, application security patches and anti-virus updates as required.</li><li>Support the users at INDEX with new accounts, email addresses, passwords and provides other privileges as mentioned in the IT policy of INDEX; troubleshoot and configure the equipment and software for new users, installing and configuring the software appropriate for employees and preparing the equipment for regular usage</li><li>Coordinate with the HR with regards to installing new hardware and peripheral components such as monitors, keyboards, printers, and drivers for end users at their premises</li><li>Create transparent maintenance schedule which organizes the required monthly maintenance needed on user&rsquo;s machines</li><li>Manage the Helpdesk telephone support service for any IT systems and receive calls from users across INDEX; follow up, regularly, with end users to ensure issue has been resolved</li><li>Participate in the organization wide technology enhancement projects by supporting and installing the necessary hardware/software</li><li>Assist in performing user migration to new software or to updated software versions, ensuring system integrity in the migration process</li><li>Assist users in using IT resources efficiently, hence improving INDEX efficiency maintaining a service which is in line with the IT strategy and IT Projects plan</li><li>Implement new software to enhance the ability of troubleshooting problems and streamlining IT responsiveness and assistance</li><li>Log and record employee queries and analyses support request database to identify trends and underlying problems</li><li>Provides statistical data and reporting on regular and ad-hoc basis for management and key departments</li><li>Provide enhancement request feedback to IT regarding technology environment and customer needs through the defined processes</li><li>Repair equipment and keep records of all equipment coming in and going out of IT department for maintenance</li><li>Ensure the effective and timely resolution of technical customer problems; keep customers informed of the status of their request and finally informing the service desk with status of calls and solutions, post completion</li><li>Administer INDEX virtual &amp; physical servers and systems</li><li>Manage on premise and offsite system backups</li><li>Manage the IT Assets and allow better management of the IT equipment all over the year by doing annual round checks to the entire assets and ensuring to update the Asset system accordingly.</li><li>Manage the IT Disposal Process of outdated equipment.</li><li>Allow better management to control over the IT running equipment such as Flash memories, Mouse and Keyboards, IT cables etc.</li><li>Manage the Telephone system and VOIP solution while taking care to meet the telecom requirements.</li><li>Manage the CCTV and Access Control devices and solution across all business areas.</li><li>Manage Office 365 administration and allow best methodology of monitoring Microsoft Licensing.</li><li>Manage Disaster Recovery on premise.</li><li>Deploy cost effective solutions controls over printers/copiers</li><li>Develop IT manuals, guides &amp; documentations when required</li><li>Contribute to the development of department policies &amp; procedures</li><li>Support INDEX external events when necessary</li><li>Conduct IT training for INDEX Holding members in collaboration with the HR department</li></ul>Required Experience:<ul><li>Degree in IT related discipline Computer Science or equivalent and additional professional technical training/certifications in IT System Administration and Network Engineering practice;</li><li>Certification in Microsoft Administration, Cisco Administration, or other hardware support certifications, and hands-on experience associated with System Administration;</li><li>Minimum 3 years of IT experience in IT Administrations, and Networking management.</li><li>Demonstrate knowledge of IT Systems Administration standards and their applications;</li><li>Exposure with the latest technology and research background will be an added advantage;</li><li>Good project management skills;</li><li>Excellent communication skills in English, both written and oral. Arabic language is an advantage;</li><li>Excellent organizational and time management skills; and</li><li>Excellent interpersonal skills.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your salary expectation in AED?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IT Support: 3 years (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>

Nine Hotel LLC

Job Description<ul><li>Monitoring and maintaining networks and servers.</li><li>Upgrading, installing and configuring new hardware and software to meet company objectives.</li><li>Implementing security protocols and procedures to prevent potential threats.</li><li>Creating user accounts and performing access control.</li><li>Performing diagnostic tests and debugging procedures to optimize computer systems.</li><li>Documenting processes, as well as backing up and archiving data.</li><li>Developing data retrieval and recovery procedures.</li><li>Designing and implementing efficient end-user feedback and error reporting systems.</li><li>Supervising and mentoring IT department employees, as well as providing IT support.</li><li>Keeping up to date with advancements and best practices in IT administration</li></ul>Job Requirements<ul><li>Bachelor's degree in computer science, information technology, information systems, or similar.</li><li>Applicable professional qualification such as Microsoft, Oracle, or Cisco certification.</li><li>At least four years' experience in Hotel Industry in UAE in a similar role.</li><li>Experience with hotel reservations software IDS</li><li>Extensive experience with IT systems, networks, and related technologies.</li><li>Excellent interpersonal and communication skills.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your present visa status ?</li><li>Are you available in Dubai and willing to join in 7 days ?</li><li>Name the PMS software in which you have experience</li></ul>Experience:<ul><li>Dubai Hotel in similar role: 3 years (Required)</li></ul>

Bornan Sports Technology

Bornan Sports Technology is a company specialising in technological innovation applied to sport. We develop products for all types of sporting events, large or small, nationally and internationally. Real-time results, timing and TV graphics services.We are looking for someone to join our IT team!. Below you will find what you need to know about the role.What will be your responsibilities?<ul><li>Provision of first level support to Bornan employees on user devices and peripherals, as well as applications.</li><li>Installation of software and hardware as well as equipment configuration.</li><li>WIFI administration.</li><li>Finding the most versatile and suitable devices for the company's use.</li><li>Microsoft Platforms Administration</li><li>Cybersecurity</li><li>27001 compliance</li></ul>What do we want your profile to be like?<ul><li>University Degree</li><li>Professional level of English</li><li>Proactivity and responsibility</li><li>Teamworking</li><li>Initiative</li><li>Willingness to travel</li></ul>Are you interested in this opportunity? Do you think you fit the profile we're looking for? We are looking forward to meeting you!Job Types: Full-time, PermanentApplication Question(s):<ul><li>What is your salary expectations (full Package: Salary, accommodation and transportation)</li></ul>Willingness to travel:<ul><li>75% (Preferred)</li></ul>

Optimum Advisory

o provide hands-on support for the Odoo ERP system, ensuring smooth functionality, user adoption, and coordination with external consultants for system enhancements and issue resolution. Key Responsibilities Maintain and support the Odoo ERP system, ensuring system availability, reliability, and performance. Serve as the first point of contact for ERP-related queries, troubleshooting issues, and escalating complex matters to consultants when needed. Manage user accounts, roles, and permissions to maintain system security and accuracy. Coordinate with the Odoo consultant for upgrades, customizations, and new module implementation. Provide day-to-day on-ground support to employees, helping them effectively use the system for their functions. Conduct user training sessions and create simple guides/manuals to improve adoption and reduce repetitive queries. Perform system updates, patches, and regular backups in coordination with IT. Test and validate new customizations or workflows to ensure accuracy, efficiency, and alignment with business requirements. Monitor and report on system usage, identifying gaps and suggesting improvements. Collaborate with cross-functional teams (finance, sales, supply chain) to streamline workflows and ensure data integrity. Manage day-to-day IT support across the organization, including troubleshooting hardware, software, and connectivity issues. Set up and configure new user accounts and workstations. Manage user account creation and credentials across platforms including Outlook, Microsoft Office, Linux servers, and internal file servers Provide technical assistance and support during the organization&rsquo;s transition to cloud-based infrastructure, including basic understanding of cloud platforms, user account management, and ensuring data backups and access controls are managed effectively. Provide support for internal servers, backup systems, and basic network administration. Monitor and maintain LAN/WAN infrastructure, printers, and networked devices. Liaise with third-party vendors or service providers when needed. Ensure timely IT onboarding and off boarding (email creation, system access, etc.). Maintain records of all IT assets and inventory. Assist with basic data backup procedures and recovery tasks. Knowledge, Skills &amp; Abilities Strong understanding of ERP workflows (preferably Odoo). Ability to troubleshoot technical and functional issues. Good communication and training skills for interacting with non-technical staff. Problem-solving and analytical thinking. Team player with adaptability. Education &amp; Experience Bachelor&rsquo;s degree in Computer Science, Information Systems, or related field. 1&ndash;3 years of experience in ERP system support/administration (Odoo experience preferred). Hands-on experience in ERP user support, role management, and coordination with technical teams.Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

Odoo System & IT Administrator

MBHH Group

Proficiency in managing Windows Server, Linux, and Unix environments.Strong understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, VPN) and experience with network devices (routers, switches, and firewalls).Strong experience in Active Directory setup and administration and GPO.Experience in virtualization technologies (e.g., VMware, Hyper-V).In-depth understanding and experience of cybersecurity principles, practices, and tools, including firewall configuration and administration (Fortinet/Palo Alto), intrusion detection systems &amp; data encryption.Familiarity with security frameworks and standards proficiency in vulnerability assessment tools and techniques and experience conducting penetration tests and security assessments.Familiarity with cloud platforms (Azure, Google Cloud) and cloud infrastructure management.Knowledge of storage technologies (SAN, NAS), file servers, and backup/recovery solutions.Experience with IP telephony system configuration and maintenance (Avaya/Cisco)Familiarity with identity and access management (IAM) solutions, including user authentication mechanisms.Highly skilled in technical support for users and within the department.Knowledge of IT data center setup &amp; management.Job Type: Full-timeAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Notice Period </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT Infrastructure administrator : 5 years (Required)</li></ul>License/Certification:<ul><li>server infrastructure and security solutions certification (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Willingness to travel:<ul><li>25% (Required)</li></ul>Application Deadline: 14/08/2025

IT Infrastructure Administrator

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